RAYMOND A.

RZASA, PMP
Trumbull, CT 06611

Phone: 203.502.9513
Email: rzasaman@aol.com

https://www.linkedin.com/in/rayrzasa

PROJECT AND PROGRAM MANAGEMENT LEADER

A confident and accomplished project and program management leader with extensive experience supporting
organizational goals through effective coordination of international teams, defining areas for process improvement, and
utilization of lean-six sigma principles. Accomplished at increasing company profits by streamlining program management
activities, incorporating change management best practices. Currently seeking a leadership role within project
management, supply chain and information technology where I can apply my excellent technical, analytical, and
leadership skills.

Areas of Expertise
Project Management
Process Improvement
Team Development and Management

ERP & CRM Implementation

Strategic Planning
Budget Management

Business Analysis
Communication
Lean-Six Sigma

Professional Experience
INDEPENDENT CONSULTANT
SENIOR PROGRAM AND PROJECT MANAGER

2006 to Present

Improve delivery of global projects within the manufacturing, advertising, financial, non-profit and utility industries by
utilizing lean six sigma methodologies and principles to define project objectives, develop full-scale project plans, and lead
the efforts of interdepartmental teams and external partners who execute those plans. Streamline ERP and CRM platforms
by architecting technology requirements, standardizing financial information, and streamlining supply chain,
procurement, operations, quality, accounting, and order management functions.

CLIENT MARYKNOLL MISSIONS, MARYKNOLL, NY

OCTOBER, 2015 PRESENT

Managing the business transformation effort using Business World M5 (Agresso) and lean six sigma tools to reduce
operating cost and to streamline job functions due to contraction of missions. Directing change management efforts to
enhance people behavior and process streamlining to maximize cost reduction goals, ERP system acceptance and benefit
realization. Incorporating new performance metrics to measure efficiencies and non-profit organizational effectiveness.

KEY ACCOMPLISHMENTS :

Initiated change management process to reinforce Maryknoll organizational goals and objectives for compression.
Provided project management direction in managing the third party software vendor and assisting the project
stakeholders..

CLIENT SEKISUI-VOLTEK, LAWRENCE , MA

MARCH 2015 July 2015

Improved risk management and issue resolution functions within Accounts Payable and Accounts Receivable by assessing
business processes and using lean-six sigma principles to develop and implement strategies that streamline job tasks and
information requirements, consolidate financial reporting to Sekisui-Chemical (parent company), and develop a
methodology for future Sekisui US-owned implementation projects. Assessed the IT function for the implementation of
Dynamics AX to support the companys ability to respond to changes within the supply chain, operations, customer
service, quality, and finance.

KEY ACCOMPLISHMENTS :

Enhanced ERP system usage and next phase implementation efforts within a multi-site business environment by
directing Dynamics AX training requirements for business process owners, end-users, and technical staff.

Raymond A. Rzasa

CLIENT CHOBANI, NORWICH, NY

Resume, Page 2

SEPTEMBER 2014 - FEB 2015

Directed project activities to comply with new Chobani Program Management Office requirements for financial and
business justification criteria and business controls. Acted as a key player in the development of TO-BE business processes
for next step implementation efforts with a third party implementer, Infosys.

KEY ACCOMPLISHMENTS :

Improved product control and traceability by integrating product identification and bar coding systems with AX 2012
($1.3M).

CLIENT NORTHEAST UTILITIES, BERLIN, CT

JUNE 2013 - September 2014

Managed the creation of a data warehouse project ($3 million) that improved data mining and management of customer
requirements for power delivery and service for a multi-site enterprise. Determined budgeting, staff, and off-shore
resource needs and coordinated their efforts, including management of the steering committee, advisory boards, and
fellow project managers. Acted as a main point-of-contact for project deliverables, planning, status updates, and SarbanesOxley governance. Collaborated with the client to develop an RFP for a development-based contract effort.

KEY ACCOMPLISHMENTS :

Implemented change management methods to modify business practices across business functions to reduce nonvalue added activities. This included rate case data warehousing for finance and accounting.

CLIENT OMNICOM CORPORATION , NEW YORK, NY

FEBRUARY 2012 - June 2013

Created a Financial Management Program Management Office that enabled ERP & CRM standardization and
implementation of re-engineered processes for 35 agencies with project budgets of between $1.5M and $4M. Eliminated
risk for rapid implementation of new project services software by defining gap-fit and executing technical solutions,
including the incorporation of change management processes for business modification acceptance. Allowed for the more
efficient integration of project activities and resource allocation by aligning project activities via Project Server.

KEY ACCOMPLISHMENTS :

Successfully Managed and developed staff and project managers in efforts to define to-be processes to streamline
business operations through best practices for revenue recognition and project accounting charges

CLIENT CORNING INC., ELMIRA, NY

MARCH 2011 to February 2012

Led a $3.5M process streamlining project for domestic manufacturing sites (Corning Life Sciences), as well as efforts to
define business requirements for order-to-cash, purchase-to-buy, make-to order, make-to-stock, and voice of the customer
business processes. Utilized lean-six sigma tools to bridge system versus business process requirements.

KEY ACCOMPLISHMENTS :

Minimized gap-fit requirements and optimized ERP/CRM vendor selection by creating RFPs.

CLIENT SWEDISH MATCH, INC., OWENSBORO, KY

JANUARY 2009 to March 2011

Successfully managed a PMO effort focused on implementing ERP & CRM systems for multi-national project
implementations, allowing for fulfillment of FDA traceability and product recall business needs. Coordinated international
resources for execution of programming and project deliverables.

KEY ACCOMPLISHMENTS :

Effectively managed a $5.8M budget and all project deliverables including business and technical specifications, user
documentation, test plans, and test scripts.

CLIENT EDWARD BROTHERS, INC., ANN ARBOR, MI

2006 to 2008

Managed a multi-site business process engineering and change management project for a printing manufacturer by
defining as-is and to-be processes and performing gap-fit assessment, project planning, risk management, third party
business management, budget compliance, and IT governance.

ESSELTE CORPORATION, STAMFORD, CT

DYNAMICS AX GLOBAL PROJECT MANAGER

2003 to 2006

Designed and implemented the worldwide global model for overhaul of current supply chain systems, allowing for a rapid
deployment of existing enterprise entities and new acquisitions using Dynamics AX ERP, CRM, and Manhattan Associates.

Raymond A. Rzasa

Resume, Page 3

Managed and mentored project teams tasked with implementing Dynamics AX across eleven countries utilizing countryspecific solutions based on governmental and environmental requirements.

KEY ACCOMPLISHMENTS :

Saved the company $1M in transportation costs by implementing global supply chain outsourcing.
Modified business processes within materials management, warehouse management and procurement, saving $250K.

COLUMBUS IT PARTNER, STAMFORD, CT

GLOBAL PROJECT DIRECTOR ERP

2001 to 2003

Directed rapid implementation projects for mid-sized companies within the DOD & CPG industries. Enhanced project
completion, change management, and organizational transformation by implementing a functional business model and
business process modifications. Enabled customers to reduce operating expenses by 25 40%. Led multiple project teams
on fixed price and cost plus contracts for federal (DOD, DOE) and commercial clients, RFP development and contract
management.

KEY ACCOMPLISHMENTS :

Decreased costs by compressing Dynamics AX ERP implementation timetables to four months.

Education & Training

M. S. Engineering; Management of Technology Fairfield University
M. A. - Corporate and Political Communication - Fairfield University
B. A. Biology Brown University

Certifications
CPIM - American Production and Inventory Control Society Recertified (2003, 2008 & 2013)
CIRM - American Production and Inventory Control Society Certified (1995)
CPM Institute of Supply Management Certified (2008) Lifetime Certified
PMP Project Management Institute Certified (2008) Recertified (2011 & 2014)
PRINCE2 Foundation (2003)
SMC - Scrum Master Certified (2016)
AEC - Agile Expert Certified (2016)
Lean Six Sigma Green Belt & Black Belt Purdue University (2010 & 2011)

Technical Knowledge
Oracle OPM, Dynamics AX v2.5, 3.0. 4.0, AX2009, AX2012 ERP & CRM, Agresso, PeopleSoft, Enterprise Portal,
Manugistics, INDUS, Informatica, Hyperion, Microsoft SharePoint, Project Server and HP Quality Center.
Internal Change management transition tools used include Kaizen, Agile, PMP methodologies, SIPOC, Prince 2 and 5S.