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SAP Interactive Forms by Adobe

SAP Summit

Sumanth Gopal, SAP Partner Solutions Architect,


Adobe Asia Pacific
31 July 2008

Agenda

SAP & Adobe


SAP Interactive Forms by Adobe
Design, deployment & the end user view

Why use Interactive Forms


Value Drivers & Value Engineering
Business Transformation Study
How to get started
SDN, pre-delivered HCM forms, Service Marketplace

Contacts

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Adobe and SAP Are Changing the User


Experience
Adobe and SAP are strategic partners.
Strategic partnership since 2002
Dedicated development, support, marketing, and sales resources

How do SAP customers benefit from this partnership?


SAP Interactive Forms by Adobe embedded in SAP applications
Sophisticated PDF print forms in multiple formats for all SAP applications
Engaging Flash dashboards for SAP Analytics generated with SAP Visual Composer
Rich Internet Applications developed with Adobe Flex using SAP Enterprise Services
Architecture
Web conferencing and training solutions based on Acrobat Connect integrated with the SAP
Learning Management offering

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Interactive Forms

Challenges in Forms-Based Processes

Paper-based form processes have limitations.


Error-prone and easily outdated
Manual data re-entry
Process status is hard to track
High costs (e.g. production, storage)
$30 million per year for a global organization*

Casual users (including executives)


are typically unfamiliar with
enterprise software.
Access to enterprise applications needs
to be intuitive.

External users (suppliers, etc.) are


disconnected from the process.
System-relevant data capture is cumbersome.

* GISTICS independent study, 2004


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Interactive Forms
The End Users View

Adobe Reader
Already installed

Familiar paper view

Easy to use

Self-explanatory
Natural look and feel
Preserves branding
Increase completion rate

Easy to Use
Local save
Distribute via email / Portal
Apply digital signature
Print locally

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Background Services
Structured data in XML
Pre-filled application values
Pre-filled list boxes, help
values
Automatic data extraction and
integration in application

Interactive Forms
Deployment basics

Online inside SAP Portal


(Web Dynpro)
Download/Upload via SAP
Portal (Web Dynpro)
Distribution via email
Data Submit via HTTP
Data Submit via Email

SAP NetWeaver
Web Application Server

J2EE
SAP ERP or R/3
Applications

ABAP

Adobe Document Services


Adobe Reader

Adobe LiveCycle
Designer

Manages
core
processes
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Visually
designs form
& binds data

Manages
forms/data
processing

Enables
data
capture
(on/offline)

Interactive Forms

How do you create your SAP Interactive Form?

Import Forms

Drag & Drop


Integration
Design / Extend
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Interactive Forms

Business Scenarios With Adobe Interactive Forms

Online Interactive Forms


Access to SAP System needed
Full integration in Web Dynpro
ABAP/Java framework
Context sensitive value help and
online checks with back-end system

Offline Interactive Forms


No Access to SAP System needed
Static value help, data checking
and simple arithmetic operation
Self contained PDF (XML
data+layout)

Form Printing Scenario


Classic Form processing, not
interactive
Output documents are printed, faxed,
emailed and archived
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Why use Interactive Forms:


Which tool for the job ?

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Value Drivers

Forms Processing has Significant Financial Implications


Typical organizations spend significant time and money on forms processing. In
addition, organizations risk losing and not being able to locate nearly 25% of paper forms

COST

TIME

RISK

$30-$60

81,700

25%

For every $1 spent on


pre-printed forms, $30
to $60 is spent on
processing the forms
Gartner, Organizational Cost
Impact, April 2000

Average number of
hours a typical
organization of 1,000
spends in shuffling
paper from one
location to another
IDC, 2004

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Average % of
enterprise documents
that are misplaced and
will never be located
Deloitte & Touche
Document Management
May 2003

Value Engineering

Potential Annual Benefits

$M

Reduced Processing/
Archiving Costs

Reduced Printing Costs

50%
60%

Improved Forms
Efficiency
60%
90%

Improved Customer
Retention

50%
70%

Improved Days Sales


Outstanding

75%

Reduced Unstructured
Communication

Reduced Document
Distribution and Routing
Costs

60%
80%

Reduced Data Error


Handling

70%
80%

Reduced Transaction
Processing Costs

10%

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10%

Enhanced Effectiveness

Reduced Manual Data


Entry

50%

5%

Likely Estimate

$M

Reduced Archiving,
Storage and Retrieval
Costs

Reduced NonCompliance Fines

Conservative Estimate

20%

4%
8%
10%
20%

Where to start ?

Standard SAP Interactive Forms in SAP HCM

Manage

Hire

Request Requisition
Candidate Assessment
New Worker
Request Equipment
Purchase Authorization
Request Office space
Request Information Services

Retire

Performance Appraisal
Change Employee
Change Personnel Area
Request Promotion
Request Special Payment
Change Position
Position Change
Request Transfer
Request Maternity Leave

Exit Interview Checklist


Termination Statement
Exit Comment Sheet
HIPAA Certification
LTD Conversion Application
Life Insurance Portability
Notice of Separation
Employee Notification Letter
Release of Claims

SAP NetWeaver
mySAP ERP
HCM

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Financials

Operations

Corporate Services

Where to start ?
SAP Developer Network

Go to
www.sdn.sap.com
and create a User
Account if you have
not already done so
The Adobe page is
located under
SAP NetWeaver >
Application Server >
SAP Interactive
Forms by Adobe

https://www.sdn.sap.com/irj/sdn/interactiveforms
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Q&A

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Contact details

Sumanth Gopal
SAP Partner Solutions Architect, Asia Pacific
Adobe Systems Pte Ltd
8 Temasek Boulevard, Suntec Tower 3
#06-02, Singapore 038988
+65 6511 5547 p, +65 6333 8023 f, +65 8379 4219 m
sgopal@adobe.com
www.adobe.com/enterprise/partners/sap.html

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Thank you!

SAP 2008 / Page 16

Appendix

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Interactive Forms
SAP Licensing

Non-Interactive Forms:
Free

Important Definitions:

Pre-delivered Interactive
Forms
Free to use and
cosmetically modify

New / Custom Interactive


Forms
License fee
# of users and # of form
templates

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Cosmetically Modifying a Form Changing only the


look and feel of pre delivered SAP template forms.
Custom Design Changing an existing SAP Template
form in such a way as to change the bindings
to the SAP Application
Creating a New Form designing a new form,
not using one of the forms templates
SAP delivers

Interactive Forms
SAP Licensing Model
Starter Kit

Enable the Enterprise

External Forms

Per Kit

Per SAP User

per user per form

Ability to Create New or


custom design a total of 5
Forms for use by all SAP
users

Enables all SAP Users

Special pricing required


when requirements do not fit
the models provided

Ability to develop 20 custom


designed forms

The 5 includes custom design


of up to 5 of the SAP predelivered forms

Ability to customize all the SAP


delivered forms for all SAP users

The total that a customer can


either custom design or create
custom cant exceed 5

Everything purchased in the starter


kit accrues to this package

The same form in a different


language does not count as
an additional form
This solution can only be
purchased one time by the
customer, per Sales Contract

Starter Kit is not a Pre-Requisite

Additional Forms
Per SAP User
Package of 20 Additional Forms
Enable the Enterprise offering is a
Pre-Requisite!

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Users still need to be


licensed as SAP users either
via Portal, Netweaver CPU,
or other mechanism