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Developer License expired?

You can get a


new one. This is how...
Welcome
If you followed the instructions on Developer Center HOWTO - Get and Install a SAP HANA, developer edition
License File to create your own HANA instance on one of our public cloud partners, you will have to renew
your license key every 90 days. If you don't, the HANA DB will stop working and wait for you to install a license
key.
This HOWTO document walks you through the necessary steps.

Prerequisites
The HANA database is up and running and you can connect to it from HANA Studio. The server and studio
versions are at least Revision 35.

Step 1 - Find your hardware key


In order to request a license key, you need to know the hardware key of the (virtual) machine running your
HANA DB. To find the hardware key...
Open HANA Studio
In the Navigator panel, right-click the system connection of your HANA instance and choose
Properties from the context menu
On the popup, choose License
You will find the Hardware Key in the Request License Key section of the popup. Copy, remember of
write down that license key

Step 2 - Request a license key


SAP provides a simple self-service to request license keys for the SAP HANA, developer edition online. Here's
what you have to do:
Point your favorite web browser to http://service.sap.com/sap/bc/bsp/spn/minisap/minisap.htm
Enter your personal data. If you have several SCN User IDs (e.g. an S-number and a P-number),
please enter the one you used to request access to the HANA, developer edition

Generated by Jive on 2016-01-27+01:00


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Developer License expired? You can get a new one. This is how...
Tick the "I agree" box in the License Agreement section. Right now, the actual agreement that
is shown is a standard SAP Evaluation License Agreement. This is wrong, your usage of
the SAP HANA, developer edition will continue to be governed by the License Agreement
you agreed to when requesting access to the instance. We will correct this issue as soon as
possible.
In the System Info section, choose "HDB - SAP HANA Platform edition 64 GB" from the System ID
dropdown and paste or enter your hardware key in the Hardware key (HWID) field
Click the Submit button
After a few minutes, you will receive an email from SAP License Auditing Services <las@sap.com>
with an attached HDB.txt file. Save that file

Step 3 - Install License Key


To complete the license key installation, you must upload your license key file to your HANA instance.
Open HANA Studio
In the Navigator panel, right-click the system connection of your HANA instance and choose
Properties from the context menu
On the popup, choose License
Click the Install License Key button
Choose the HDB.txt file that you saved in Step 2
You should see a message "License key has been installed successfully"

When things go wrong


We may be overly optimistic here, but we don't expect too many issues with the license generation and
installation. Should you experience any issues, please post a comment to our discussion forum or send us an
email to devcenter@sap.com. Some typical sources of trouble:
You see any error message when trying to install the license key. Make sure
you have upgraded your HANA DB and HANA Studio to version 1.00.35 or higher, as advised in
the prerequisites
double-check the hardware key
You get the message popup "License key has been installed successfully", but the expiration date of
the license does not change
click the "Delete License Key" button and then "Install License Key" again
You see the error message "nameserver failed to process the request exception failed to install a
permanent license" when trying to install the license key
This can happen with HANA Systems on AWS that were originally installed with Revision 28 license file is created with a wrong System Number that doesn't match your installation. If your
temporary license has not yet expired, you might consider spinning up a new instance and moving
your data via backup/restore. Alternatively, to fix the issue:
Check your latest nameserver_imdbhdb.*.trc file, either from the Studio (double-click connection
and choose the "Diagnosis Files" tab) or on the server (find it in /usr/sap/HDB/HDB00/imdbhdb/
trace). Towards the end of the file, you should find something like:

Generated by Jive on 2016-01-27+01:00


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Developer License expired? You can get a new one. This is how...

[10963]{200009}[0] 2012-11-21 08:14:39.127976 i TraceContext TraceContext.cpp(00534) :


UserName=SYSTEM
[10963]{200009}[0] 2012-11-21 08:14:39.127970 e Licensing
AbstractLicenseManager.cpp(00054) : 52 likey_install_from_memory: This system's
system number is "000000000xxxxxxxxx", but there is a license key for system number
"000000000yyyyyyyyy" in the license key file.
[10963]{200009}[0] 2012-11-21 08:14:39.133006 e Licensing
AbstractLicenseManager.cpp(00818) : TRY TO INSTALL AN INVALID LICENSE:
----- Begin SAP License ----SAPSYSTEM=HDB
...
Copy the value for 000000000xxxxxxxxx and paste it into your HDB.txt license file, overwriting
000000000yyyyyyyyy. Then try to install the license again.
You never received the email with the license key attached. Make sure
you entered a correct email address. The email will NOT be sent to the address stored in your
SCN User Profile, but to the email address you enter as part of the license request
you have las@sap.com on your Safe Senders list and the email wasn't classified as SPAM

If you think this HOWTO can be improved, please leave us a comment below.
Have fun with SAP HANA!

Generated by Jive on 2016-01-27+01:00


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