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TURINYS

1

CREATE AND MODIFY GROUP PNR 1

1.1 AMADEUS HELP PAGES

2

1.2 AIRLINES INFORMATION PAGES

3

1.3 GROUP NAME ELEMENT

4

1.4 GROUP SELL

5

1.5 SELL FROM AVAILABILITY/SCHEDULE DISPLAYS

6

1.6 DIRECT SELL

7

1.7 REBOOK/CANCEL SEGMENT

7

1.8 BOOK FROM DUAL DISPLAY

8

1.9 GROUP FARE SSR ELEMENT

9

1.10 THE COMPLETE PARTY INDICATOR

10

1.11 SEGMENTS SOLD OUTSIDE AMADEUS

11

1.12 PASSIVE SEGMENTS

11

1.13 GHOST SEGMENTS

11

1.14 ASSIGN INDIVIDUAL NAMES

12

1.15 NAME REPORTING

14

1.16 SEGMENT AND PASSENGER ASSOCIATION

15

1.17 DELETE INDIVIDUAL NAMES WITHOUT REDUCING SPACE

15

1.18 NAME UPDATE

18

1.19 PNR HISTORY

19

1.20 TRANSMISSION OF NAMES

20

1.21 MANUAL NAME TRANSMISSIONS

21

2

SEATING 22

3

MODIFY GROUP SIZE 25

3.1 CANCEL UNASSIGNED NAMES

25

3.2 CANCEL ASSIGNED NAMES

25

3.3 CANCEL ASSIGNED AND UNASSIGNED NAMES

25

3.4 INCREASE GROUP PNR

27

3.5 COPY PNR AND CREATE AXR LINK

28

3.6 CANCEL ALL PNRS IN AXR

30

3.7 SPLIT

31

3.8 SPLIT UNASSIGNED NAMES

31

3.9 SPLIT INDIVIDUAL NAMES

31

3.10 SPLIT UNASSIGNED AND INDIVIDUAL NAMES

31

3.11 SPLIT & CANCEL PARTIALLY CONFIRMED SEATS

35

4

NON-HOMOGENEOUS CONDITIONS 37

5

TICKETING 41

5.1 NET TICKETING, TST - PASSENGER ADDITION

44

5.2 MANUAL NET TICKETING

44

5.3 AUTOMATIC NET TICKETING

48

5.4 CONFIDENTIAL TST

50

5.5 TST UPDATE

51

ET T ICKETING 44 5.3 A UTOMATIC N ET T ICKETING 48 5.4 C ONFIDENTIAL TST

1

CREATE AND MODIFY GROUP PNR

To handle bookings for large parties of between 10 and 99 passengers, a special type of PNR, a group PNR, has to be created.

The group PNR must contain the following elements at end of transaction:

a special group name element

at least one confirmed group air segment

a group fare SSR element

contact and ticketing elements as for non group PNRs

Individual names can be entered at any time using the individual name element entry NM.

1

1.1

Amadeus Help Pages

Help in Amadeus is available under:

HE

INTRODUCTION TO HELP EN 13NOV08 0918Z HERE ARE THE WAYS YOU CAN FIND THE HELP YOU NEED.

TYPE OF HELP

ENTRY

EXAMPLE

-------

------------ SPECIFIC SUBJECT

----- HE(SUBJECT NAME)

HE HOTELS

SPECIFIC TRANSACTION

HE(TRANSACTION CODE)

HE HA

TOPICS STARTING WITH H HELP ON YOUR LAST ENTRY WHAT'S NEW IN HELP HELP ON HELP

HE(FIRST LETTER) HE/ HE UPDATES HE HELP

HE H

LIST OF KEYWORDS OR QUICKPATHS FOR A SUBJECT

GP QPS

THE NEXT SCREEN GIVES YOU A LIST OF SUBJECTS AVAILABLE IN HELP

>MD

MD

INTRODUCTION TO HELP EN 13JUL08 0918Z SUBJECTS AVAILABLE IN HELP

--------------------------

ACCOUNTING

FERRY

PROFILES

TOUR

AIS

GENERAL

QAP (QUALITY

TRAINING

AVAILABILITY

GROUPS

ASSURANCE PLUS) TRAVEL

CARS

HOTELS

QUEUES

ASSISTANCE

CENTRAL

INVOICE

RAIL

TRAVEL

TICKETING

ITINERARY

SCHEDULES

CHOICE

CONVERT

OFFICE PROFILE

SECURITY

UPDATES

CRUISE

PNR

STEPS

DIRECT ACCESS

PTA (PREPAID

TICKETING

FARES

TICKET ADVICE)

TIMATIC

FAX

PRINTING

TIMETABLE

TO GO TO THE HELP FOR ANY OF THESE SUBJECTS, ENTER SUBJECT NAME. FOR EXAMPLE: HE AIS *** END OF DISPLAY ***

HE

AND THE

HE GROUPS

HE GROUPS FOR INFORMATION ABOUT

GROUP INDEX

ENTER

EN 20MAR07 1223Z

FOR INFORMATION ABOUT

ENTER

--------------------- -----

--------------------- -----

INTRODUCTION

GP INT

KEYWORDS OR QUICKPATHS GP QPS

GROUP FARE

GP FAR

NON-HOMOGENEOUS GROUPS GP NON

GROUP NAME

GP NAM

TRANSMIT NAMES

GP TRA

GROUP SEATING

GP SEA

GROUP SEGMENT SELL

GROUP SSR ELEMENT

GP SRG

(US MARKET ONLY)

GP SS2

GROUP SEGMENT SELL

GP SEG *** END OF DISPLAY ***

2

1.2

Airlines Information Pages

As airlines may have different policies for group bookings check always the information pages in Amadeus if available or contact the airline directly.

You can display a list of airlines with AIS pages in Amadeus:

GG AIR AIS

GGAIRAIS

AIR STATUS (AIS)

EN 18MAY08 0916Z

FOLLOWING IS A LIST OF AIRLINES WHO HAVE SIGNED THE AIS AGREEMENT AS PART OF THE PCA.

FOR MORE INFO ABOUT AIS PLEASE TYPE >GGAIM AND THEN >GPAIS

CARRIER

AIS

CODE

NAME

TYPE

ENTRY

===========================================================

AA

AMERICAN AIRLINES

MINI

GGAIRAA

AB

AIR BERLIN

COMPACT

GGAIRAB

AF

AIR FRANCE

STANDARD

GGAIRAF

AM

AEROMEXICO

STANDARD

GGAIRAM

AR

AEROLINEAS ARGENTINAS

MINI

GGAIRAR

AS

AS AIRWAYS

STANDARD

GGAIRAS

AT

ROYAL AIR MAROC

COMPACT

GGAIRAT

AV

AVIANCA

MINI

GGAIRAV

AY

FINNAIR

STANDARD

GGAIRAY

AZ

ALITALIA

STANDARD

GGAIRAZ

A0

L'AVION

MINI

GGAIRA0

A3

AEGEAN AIRLINES

MINI

GGAIRA3

A5

AIRLINAIR

MINI

GGAIRA5

A9

AIRZENA GEORGIAN AIRLINES

MINI

GGAIRA9

Information about group reservations is often found on the following pages:

GG AIR YY GROUP GG AIR YY RESERVATION

Some other direct addresses:

GG AIR EI, GP RES ,

3

YY = Airline Code

GG AIR BD TRAVEL AGENT

1.3

Group Name Element

A group name element can only be entered and changed during PNR creation. The entry is:

NG25 HOLIDAY TRIP

NG

Name Group transaction code

25

Number of passengers

HOLIDAY TRIP

Group name, a maximum of 53 characters

RP/VNOLJ2902/

0. 25HOLIDAY TRIP *TRN*

NM: 0

Explanation of the highlighted part:

0.

The group name element number followed by period as delimiter.

25

Number of unassigned names, automatically decreased when:

Individual names are added.

Unassigned names are cancelled or split from the PNR.

HOLIDAY TRIP

Group name

NM:

Assigned name counter

0

Number of individual names, automatically:

increased when individual names are added

decreased when individual names are canceled/split from the PNR.

To change the group name during creation refer to the element number 0:

0/HOLIDAY TOUR

Group element 0/new group name

RP/VNOLJ2902/

0. 25HOLIDAY TOUR *TRN*

NM: 0

After end of transaction the change of the group name and the increase of the number of passengers in the group element is only allowed by certain airlines. See HE GROUPS, GP NAM or directly HE NG.

4

1.4

Group Sell

A Group sell transaction can be performed in two ways:

Sell from availability/schedule displays

Direct sell

See Amadeus Transaction Guide under Air for a summary and recommendations on the use of different display types.

Remember to check the booking class to be used either on the airline´s AIS pages or by calling the airline directly.

The only difference between a non-group and a group sell transaction are the mandatory action codes to be added at the end of the sell entry.

SG

Standard Request Sell Group

PG

Waitlist Priority Request Group

You may discover that the sell transaction is sometimes accepted without the action code. This happens when the group name already exists in the PNR at the time you make the sell transaction. The action code is added automatically, which can be seen in the PNR history.

As not all airlines support the automatic addition of the action code, all the sell entries in this course book are shown with the action code.

Note also that not all airlines support group sell transaction, check with the airline concerned.

5

1.5

Sell from availability/schedule displays

Display the following availability with airline SK and class G only:

AD20JUNCPHSTO/ASK/CG

Availability by Departure Travel Time

AD20JUNCPHSTO/ASK/CG

** AMADEUS AVAILABILITY - AE **

332 TH 20JUN 0000

1 SK1424 G9

/CPH 3 ARN 5 0625

0745 E0/M80

1:20

2 SK1412 G9

/CPH 3 ARN 5 0700

0820 E0/M90

1:20

3 SK 400

G9

/CPH 3 ARN 5 0725

0840 E0/343

1:15

4 SK 402

G9

/CPH 3 ARN 5 0820

0935 E0/M80

1:15

See HE AN, MS505 AVAILABILITY DECODING for details of the system response.

Entry to book 25 seats in G class on SK400:

SS25G3/SG

SS

Transaction code

25

Number of seats

G

Class of service

3

Line number

/SG

Sell group entry preceded by slash

RP/VNOLJ2902/

0. 25HOLIDAY TOUR

NM: 0

1 SK 400 G 20JUN 4 CPHARN HN25 SEE RTSVC

*TRN*

3

0725 0840

343 E 0 K

For decoding of the system response see:

HE SS, GPSS2, SEGMENT DISPLAY IN PNR

HE MEAL

GG CODE (for actions codes)

6

Display the return availability:

ACR28JUN14

Availability Change Return

ACR28JUN14

** AMADEUS AVAILABILITY - AE **

340 FR 28JUN 1400

1 SK 417

G9

/ARN 5 CPH 3 1430

1540 E0/M90

1:10

2 SK 415

G9

/ARN 5 CPH 3 1325

1440 E0/M80

1:15

3 SK 413

G9

/ARN 5 CPH 3 1305

1420 E0/M80

1:15

4 SK1405 G0

/ARN 5 CPH 3 1505

1615 E0/M80

1:10

Entry to request 25 seats on SK407:

SS25G1/SG

RP/VNOLJ2902/

0. 25HOLIDAY TOUR

NM: 0

1 SK 400 G 20JUN 4 CPHARN HN25 SEE RTSVC

3

0725 0840

343 E 0 K

2 SK 417 G 28JUN 5 ARNCPH HN25 SEE RTSVC

5

1430 1540

M90 E 0 R

*TRN*

>

1.6 Direct sell

A direct sell entry for the return flight would have been as follows:

SS SK419 G 28JUN STOARN SG25

SS

The standard long sell entry, where the number of passengers is preceded by:

SG25

the group sell transaction code

1.7 Rebook/cancel segment

Transaction code SB (Segment book) cannot be used to rebook group segments. You have to cancel the existing segments and book new ones, e.g.:

XE 1-2

ITINERARY CANCELLED

7

1.8

Book from dual display

You can also book from a dual display, e.g.:

AD20JUNCPHSTO/ASK/CG*28JUN14

AD20JUNCPHSTO/ASK/CG*28JUN14

** AMADEUS AVAILABILITY - AE **

332 TH 20JUN 0000

1

SK1424 G9

/CPH 3 ARN 5 0625

0745 E0/M80

1:20

2

SK1412 G9

/CPH 3 ARN 5 0700

0820 E0/M90

1:20

3

SK 400

G9

G9

/CPH 3 ARN 5 0725

0840 E0/343

1:10

SK

SK 402

/CPH 3 ARN 5 0820

0935 E0/M80

1:15

5

SK 404

G9

/CPH 3 ARN 5 0900

1015 E0/M90

1:15

6

SK 406

G9

/CPH 3 ARN 5 1025

1140 E0/M80

1:15

7

SK 408

G9

/CPH 3 ARN 5 1110

1220 E0/M80

1:10

8

SK 410

G9

/CPH 3 ARN 5 1225

1335 E0/737

1:10

** AMADEUS AVAILABILITY - AE **

340 FR 28JUN 1400

11

SK 417

G9

/ARN 5 CPH 3 1430

1540 E0/M90

1:10

12

SK 415

G9

/ARN 5 CPH 3 1325

1440 E0/M80

1:15

13

SK 413

G9

/ARN 5 CPH 3 1305

1420 E0/M80

1:15

14

SK1405 G0

/ARN 5 CPH 3 1505

1615 E0/M80

1:10

15

SK 419

G9

/ARN 5 CPH 3 1520

1630 E0/M90

1:10

16

SK 421

G9

/ARN 5 CPH 3 1620

1735 E0/M80

1:15

17

SK1407 G9

/ARN 5 CPH 3 1655

1810 E0/M80

1:15

18

SK 423

G9

/ARN 5 CPH 3 1705

1825 E0/343

1:20

*TRN*

>

For scrolling entries se HE SCROLL, MS106.

Entry to book SK400 outbound and SK407 inbound:

SS25G3/SG*11/SG

RP/VNOLJ2902/

0. 25HOLIDAY TOUR

NM: 0

1 SK 400 G 20JUN 4 CPHARN HN25 SEE RTSVC

3

0725 0840

343 E 0 K

2 SK 417 G 28JUN 5 ARNCPH HN25 SEE RTSVC

5

1430 1540

M90 E 0 R

*TRN*

>

8

1.9

Group Fare SSR Element

All mandatory elements apply to a group PNR.

An additional mandatory group PNR element is the fare SSR fare element. The fare element cannot exceed 68 characters.

If the same fare applies to the whole PNR enter:

SR GRPF - MBAS1MSKG

SR

SSR transaction code

GRPF

Group fare indicator

-MBAS1MSKG

Fare type code as per agreement with the airline preceded by a dash

RP/VNOLJ2902/

0. 25HOLIDAY TOUR

NM: 0

1

SK 400 G 20JUN 4 CPHARN HN25

3

0725 0840

343 E 0 K

SEE RTSVC

SK 417 G 28JUN 5 ARNCPH HN25 SEE RTSVC 3 SSR GRPF YY MBAS1MSKG *TRN*

2

5

1430 1540

M90 E 0 R

>

You can specify an airline in the fare SSR element and segment associate it, e.g.:

SR GRPF SK - MBAS1MSKG /S2

In that case an additional fare SSR element with the YY airline code must be created for the remaining airlines, as a SSR group fare element is mandatory for every segment in the PNR.

It is possible to get a common SSR GRPF element generated automatically at end of transaction in group PNRs:

3 SSR GRPF YY SELECTED FARE

This will only occur if SSR GRPF element is missing at ER.

Note that this office set up will also effect the XI transaction. RM elements will not be moved to history.

9

1.10 The Complete Party Indicator

Another group related SSR element is The Complete Party (TCP) indicator, advising the total number of passengers in the group. It is only needed when the entire group is booked in more than one PNR.

This element is automatically generated by the system when the original group PNR is split. If you create more that one PNR for the group, you have to enter it manually, e.g.:

SR GRPS YY TCP30

SR

Transaction code

GRPS

Group identifier

YY

Airline code or YY if more than one airline is involved.

TCP30

TCP indicator followed by the total number of passengers in the group.

4 SSR GRPS YY TCP 30 *HOLIDAY TOUR

The group name is automatically appended to the SSR element. The manually entered SR TCP can be canceled and modified at any time.

Now enter the following three non-group elements and then end the PNR:

TK TL15JUN AP VNO +370-5-272 68 69- AMADEUS LITHUANIA-A

RP/VNOLJ2902/

0.25HOLIDAY TOUR NM:0

1 SK 400 G 20JUN 4 CPHARN HN25 SEE RTSVC

3

0730 0840

321 E 0 K

2 SK 415 G 28JUN 5 ARNCPH HN25

5

1330 1440

M80 E 0 R

SEE RTSVC

3 AP VNO +370 5 2726869-AMADEUS LITHUANIA-A

4 TKTL15JUN/VNOLJ2902

5 SSR GRPF YY MBAS1MSKG

6 SSR GRPS YY TCP 30*HOLIDAY TOUR

ER

Record Locator:

10

1.11

Segments Sold Outside Amadeus

Segments that have been sold outside Amadeus can be included in Amadeus group PNRs as:

Passive Segments

Ghost Segments

This enables you to maintain the complete itinerary of the group in one PNR.

1.12 Passive segments

The following applies for passive segments:

Action code PK is used for passive segments.

With passive segments included in the PNR you can price and ticket the whole itinerary.

At end of transaction Amadeus will send the passive segment information to the airlines that want to receive it. This applies to both added and cancelled passive segments.

The only SSR element that can be associated to a passive segment is GRPF.

Passive segments are not permitted for system user airlines. To find out whether the airline is a system user airline check GGPCA, e.g.

GGPCABU

Participating CArrier BU

PARTICIPATING CARRIER ACCESS AND FUNCTION LEVEL BU - SAS BRAATHENS

ACCESS INDICATOR :

/

FUNCTION LEVEL :

ALTEA RESERVATION : YES

1.13 Ghost segments

The following applies for ghost segments:

Action code GK is used for ghost segments.

Ghost segments can only be used for pricing not for ticketing.

Information is never sent to the relevant airline.

Ghost segments may be used with all carriers.

Ghost segments can be changed to passive segments.

You can enter both passive and ghost segments from availability or schedule displays.

11

AD20JUNBKKSIN/ACX

AD20JUNBKKSIN/ACX

** AMADEUS AVAILABILITY - AE **

332 TH 20JUN 0000

1 CX 713

J9 C9 D9 I9 U9 Y9 B9 /BKK 2 SIN 1 1155

H9 K9 M9 L9 S9 V9 N9 O9 Q9 T9 X5

1505 E0/777

2:10

Enter a passive segment with 15 seats booked on the above flight:

SS 15 B 1 /PK /ABC123

Action Code PK /CX Record Locator ABC123

RP/VNOLJ2902/

1 CX 713 B 20JUN 4 BKKSIN PK15

2

1155 1505

ABC123

SEE RTSVC TELETYPE WILL BE SENT FOR PASSIVE BOOKING TO:- CX

Amadeus confirms that a message will be sent to the airline. If this text is not displayed, no message will be sent.

When using direct entry for a passive/ghost segment you do not need to include flight times because the system reads what is stored in Amadeus automatically.

SS CX712 B 27JUN SINBKK PK15 /ABC123

2 CX 712 B 27JUN 4 SINBKK PK15

1

1335 1455

ABC123

SEE RTSVC TELETYPE WILL BE SENT FOR PASSIVE BOOKING TO:- CX

You can enter flight times, however, if they are different to those stored in Amadeus. The flight times you enter are accepted by the system as the correct ones without any check.

Direct entry for a ghost segment including times:

SS CX 712 B 27JUN SINBKK GK15 /1435 1555 /ABC123

3 CX 712 B 27JUN 4 SINBKK GK15 SEE RTSVC

1

1435 1555

ABC123

We shall not finish the PNR, ignore it:

IG

A ghost segment can be changed to a passive segment in a retrieved PNR:

3/PK

1.14 Assign Individual Names

Segment 3/New action code PK

The standard NM-input is used to enter individual names.

12

Retrieve the group PNR for Holiday Tour:

RP/VNOLJ2902/VNOLJ2902

0. 25HOLIDAY TOUR NM: 0

ID/SU 23JUL09/0759Z

YCYTVW

1 SK 400 G 20JUN 4 CPHARN HN25

3

0730 0840

*1A/E*

2 SK 415 G 28JUN 5 ARNCPH HN25

5

1330 1440

*1A/E*

3 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A

4 TK TL15JUN/VNOLJ2902

5 SSR GRPF YY MBAS1MSKG

Enter the following 10 names. The system automatically continues to the next line when the end of the previous line is reached. Do not press a carriage return as then a dash (-) is needed at the beginning of the next line.

NM1NOREIKA/VIRGILIJUS MR 1BARTUSEVICIUTE/LORETA MRS 1KAUSPEDIENE/AUDRA MRS 1GRADAUSKIENE/LIVIJA MRS 1GRADAUSKAS/MARIJUS MR 1KAZLAS/ROLANDAS MR 1RUTKELYTE/RUTA MRS 1BALANDIS/SAULIUS MR 1STORPIRSTIS/ARUNAS MR 1MILDAZYTE/EDITA MRS

RP/VNOLJ2902/VNOLJ2902

VNOLJ2902/1094LS/23JUL07

0. 15HOLIDAY TOUR NM:10

LS/SU 23JUL09/1008Z

YPD2PD

The group counter is decreased from 25 to 15, the individual name counter shows 10 names.

Individual names are visible in a separate area of the PNR and can be displayed by entering:

-

RTN

ReTrieve Namelist

RP/VNOLJ2902/VNOLJ2902

0. 15HOLIDAY TOUR NM:10

BKD:25

ID/SU 23JUL09/1015Z

CNL: 0

SPL: 0 2.BARTUSEVICIUTE/LORETA MRS 4.GRADAUSKIENE/LIVIJA MRS 6.KAZLAS/ROLANDAS MR

8.NOREIKA/VIRGILIJUSMR

10.STORPIRSTIS/ARUNAS MR

1.BALANDIS/SAULIUS MR 3.GRADAUSKAS/MARIJUS MR 5.KAUSPEDIENE/AUDRA MRS 7.MILDAZYTE/EDITA MRS 9.RUTKELYTE/RUTA MRS

YCYTVW

The system displays the individual names in alphabetical order. Notice the additional information highlighted in the above.

BKD: 25

Total number of seats booked (25)

CNL: 0

Total number of seats canceled (0)

SPL: 0

Total number of passengers split from PNR (0)

You can display the names as they were entered in the PNR. That is how they will be sent to the airlines after end of transaction.

13

RTNR

RP/VNOLJ2902/VNOLJ2902

C/25HOLIDAY TOUR

1NOREIKA/VIRGILIJUSMR

1BARTUSEVICIUTE/LORETA MRS 1KAUSPEDIENE/AUDRA MRS 1GRADAUSKIENE/LIVIJA MRS 1GRADAUSKAS/MARIJUS MR 1KAZLAS/ROLANDAS MR 1RUTKELYTE/RUTA MRS 1BALANDIS/SAULIUS MR 1STORPIRSTIS/ARUNAS MR 1MILDAZYTE/EDITA MRS

ID/SU 23JUL09/1015Z

YCYTVW

To display the individual names with the rest of the PNR enter:

RTW

ReTrieve PNR With name list

RP/VNOLJ2902/VNOLJ2902

0. 15HOLIDAY TOUR NM:10

BKD:25

CNL: 0

ID/SU 23JUL09/1015Z

SPL: 0

1.BALANDIS/SAULIUS MR 3.GRADAUSKAS/MARIJUS MR 5.KAUSPEDIENE/AUDRA MRS 7.MILDAZYTE/EDITA MRS

9.RUTKELYTE/RUTA MRS 10.STORPIRSTIS/ARUNAS MR

8.NOREIKA/VIRGILIJUSMR

2.BARTUSEVICIUTE/LORETA MRS 4.GRADAUSKIENE/LIVIJA MRS 6.KAZLAS/ROLANDAS MR

YCYTVW

11 SK 400 G 20JUN 4 CPHARN HN25

3

0730 0840

*1A/E*

12 SK 415 G 28JUN 5 ARNCPH HN25

5

1330 1440

*1A/E*

13 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A

14 TK TL15JUN/VNOLJ2902

15 SSR GRPF YY MBAS1MSKG

16 SSR GRPS YY TCP 30 *HOLIDAY TOUR

The PNR remains in this format until you make an RT, RTN, RV, ET or ER entry.

ER

You can retrieve the group PNR and display individual names in one entry:

RTW – YPD2PD RTW – SK400/20JUN – HOLIDAY TOUR

1.15 Name Reporting

By record locator By flight number, date and group name

Always check the deadline for name reporting. The reservation may be canceled if the deadline is reached and the individual names are not entered.

To avoid this you can queue the PNR to your own OP queue a few days before deadline, e.g.:

OP 10MAY/REPORT NAMES

14

1.16 Segment and Passenger Association

When additional SSR or OSI elements are required for some of the group members retrieve the PNR with the name list and do passenger (and if needed even segment) association.

RTW

RP/VNOLJ2902/VNOLJ2902

0. 15HOLIDAY TOUR NM:10

BKD:25

ID/SU 23JUL09/1035Z

CNL: 0

SPL: 0 2.BARTUSEVICIUTE/LORETA MRS 4.GRADAUSKIENE/LIVIJA MRS 6.KAZLAS/ROLANDAS MR

1.BALANDIS/SAULIUS MR 3.GRADAUSKAS/MARIJUS MR 5.KAUSPEDIENE/AUDRA MRS 7.MILDAZYTE/EDITA MRS

9.RUTKELYTE/RUTA MRS 10.STORPIRSTIS/ARUNAS MR

8.NOREIKA/VIRGILIJUSMR

YCYTVW

11 SK 400 G 20JUN 4 CPHARN HN25

3

0730 0840

*1A/E*

12 SK 415 G 28JUN 5 ARNCPH HN25

5

1330 1440

*1A/E*

13 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A

14 TK TL15JUN/VNOLJ2902

15 SSR GRPF YY MBAS1MSKG

16 SSR GRPS YY TCP 30 *HOLIDAY TOUR

17 OP VNOLJ2902/10MAY/REPORT NAMES

Mrs. Edita Mildazyte brings 200 kg excess baggage but only on the outbound flight. Mr. Rolandas Kazlas prefers vegetarian meal (VGML). See GGAIR SK MEAL for information on SAS meal services and DO display for flight information:

DO11,12

Display Operational details

DO11,12

* 1A PLANNED FLIGHT INFO *

SK 400

332 TH 20JUN

APT ARR

DY DEP

DY CLASS/MEAL

EQP GRND

EFT

TTL

CPH

0725 TH CDJIYBMHQTV/K WKGX/K

343

1:15

ARN 0840

TH

1:15

SRXBAG-200KGS/S11/P7

SRVGML/P6

15 SSR GRPF YY MBAS1MSKG

16 SSR GRPS YY TCP 30 *HOLIDAY TOUR

17 SSR XBAG SK HN1 200KGS/S11/P7

18 SSR VGML SK HN1/S11/P6

19 SSR VGML SK HN1/S12/P6

20 OP VNOLJ2902/10MAY/REPORT NAMES

ER

1.17 Delete Individual Names without Reducing Space

In a group PNR, you can delete individual passenger names without reducing the number of seats in the air segment(s). The deleted names are automatically returned to the group name element as unassigned names. Examples of entries:

1G

Name element number and transaction code G (name back to Group).

1/6/8G

Delete multiple names using slashes.

15

1/3-10G

Delete multiple names using a slash and a dash for a range of names.

Redisplay the PNR with names:

RTW

RP/VNOLJ2902/VNOLJ2902

0. 15HOLIDAY TOUR NM:10

BKD:25

CNL: 0

ID/SU 23JUL09/1041Z

SPL: 0

1.BALANDIS/SAULIUS MR 3.GRADAUSKAS/MARIJUS MR 5.KAUSPEDIENE/AUDRA MRS 7.MILDAZYTE/EDITA MRS

9.RUTKELYTE/RUTA MRS 10.STORPIRSTIS/ARUNAS MR

8.NOREIKA/VIRGILIJUSMR

2.BARTUSEVICIUTE/LORETA MRS 4.GRADAUSKIENE/LIVIJA MRS 6.KAZLAS/ROLANDAS MR

YCYTVW

11 SK 400 G 20JUN 4 CPHARN HN25

3

0730 0840

*1A/E*

12 SK 415 G 28JUN 5 ARNCPH HN25

5

1330 1440

*1A/E*

13 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A

14 TK TL15JUN/VNOLJ2902

15 SSR GRPF YY MBAS1MSKG

16 SSR GRPS YY TCP 30 *HOLIDAY TOUR

17 SSR XBAG SK HN1 200KGS/S11/P7

18 SSR VGML SK HN1/S11/P6

19 SSR VGML SK HN1/S12/P6

20 OP VNOLJ2902/10MAY/REPORT NAMES

Mr. and Mrs. Gradauskai will not be travelling. Delete their names without reducing space:

3/4G

Passenger names 1 and 2 back to Group name

RP/VNOLJ2902/VNOLJ2902

0. 17HOLIDAY TOUR NM: 8

BKD:25

CNL: 0

ID/SU 23JUL09/1041Z

SPL: 0

1.BALANDIS/SAULIUS MR

3.KAUSPEDIENE/AUDRA MRS 5.MILDAZYTE/EDITA MRS 7.RUTKELYTE/RUTA MRS

2.BARTUSEVICIUTE/LORETA MRS 4.KAZLAS/ROLANDAS MR

6.NOREIKA/VIRGILIJUSMR

8.STORPIRSTIS/ARUNAS MR

YCYTVW

9

SK 400 G 20JUN 4 CPHARN HN25

3

0730 0840

*1A/E*

10

SK 415 G 28JUN 5 ARNCPH HN25

5

1330 1440

*1A/E*

11

AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A

12

TK TL15JUN/VNOLJ2902

13

SSR GRPF YY MBAS1MSKG

14

SSR GRPS YY TCP 30 *HOLIDAY TOUR

15

SSR XBAG SK HN1 200KGS/S9/P5

16

SSR VGML SK HN1/S9/P4

17

SSR VGML SK HN1/S10/P4

18

OP VNOLJ2902/10MAY/REPORT NAMES

Note the following:

The number of unassigned names has been increased from 15 to 17 and the number of assigned reduced from 10 to 8 names.

The SR element associated to cancelled passenger will be canceled.

Before making any other transactions you must enter ET or ER.

16

You can make name changes using this transaction, e.g. delete an assigned name and enter a new name.

Now end the PNR and retrieve it again:

ER

17

1.18 Name Update

When you want to keep elements that are associated to the passenger whose name you want to change, use the NU (Name Update) entry. First retrieve PNR with the name list:

RTW

RP/VNOLJ2902/VNOLJ2902

0. 17HOLIDAY TOUR NM: 8

BKD:25

CNL: 0

ID/SU 23JUL09/1052Z

SPL: 0

1.BALANDIS/SAULIUS MR

3.KAUSPEDIENE/AUDRA MRS 5.MILDAZYTE/EDITA MRS 7.RUTKELYTE/RUTA MRS

2.BARTUSEVICIUTE/LORETA MRS

4.KAZLAS/ROLANDAS MR

6.NOREIKA/VIRGILIJUSMR

8.STORPIRSTIS/ARUNAS MR

YCYTVW

9

SK 400 G 20JUN 4 CPHARN HN25

3

0730 0840

*1A/E*

10

SK 415 G 28JUN 5 ARNCPH HN25

5

1330 1440

*1A/E*

11

AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A

12

TK TL15JUN/VNOLJ2902

13

SSR GRPF YY MBAS1MSKG

14

SSR GRPS YY TCP 30 *HOLIDAY TOUR

15

SSR XBAG SK HN1 200KGS/S9/P5

16

SSR VGML SK HN1/S9/P4

17

SSR VGML SK HN1/S10/P4

18

OP VNOLJ2902/10MAY/REPORT NAMES

Instead of Rolandas Kazlas Egle Visockaite will travelling:

NU 4/1VISOCKAITE/EGLE MS

Name Update passenger 4

RP/VNOLJ2902/VNOLJ2902

0. 17HOLIDAY TOUR NM: 8

BKD:25

ID/SU 23JUL09/1054Z

CNL: 0

SPL: 0 2.BARTUSEVICIUTE/LORETA MRS 4.MILDAZYTE/EDITA MRS 6.RUTKELYTE/RUTA MRS 8.VISOCKAITE/EGLE MS

1.BALANDIS/SAULIUS MR 3.KAUSPEDIENE/AUDRA MRS

5.NOREIKA/VIRGILIJUSMR

7.STORPIRSTIS/ARUNAS MR

YCYTVW

9

SK 400 G 20JUN 4 CPHARN HN25

3

0730 0840

*1A/E*

10

SK 415 G 28JUN 5 ARNCPH HN25

5

1330 1440

*1A/E*

11

AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A

12

TK TL15JUN/VNOLJ2902

13

SSR GRPF YY MBAS1MSKG

14

SSR GRPS YY TCP 30 *HOLIDAY TOUR

15

SSR XBAG SK HN1 200KGS/S9/P4

16

SSR VGML SK HN1/S9/P8

17

SSR VGML SK HN1/S10/P8

18

OP VNOLJ2902/10MAY/REPORT NAMES

SR VGML element associated to Ms Egle Visockaite has been updated with the new passenger association.

Name changes are often restricted, check airlines pages in Amadeus. E.g. SAS allows name changes before deadline for name reporting. After the deadline a name change can be made if space is available on desired date and class. If ticket is already issued you are requested to contact the airline.

ER

18

1.19 PNR History

All changes made to the PNR as well as all details of its creation are reflected in PNR history. The system updates PNR history at each end of transaction.

RH

PNR History

RP/VNOLJ2902/VNOLJ2902

ID/SU 23JUL09/1054Z

YCYTVW

000

ON/25HOLIDAY TOUR

000

OS/SK 400 G 20JUN 4 CPHARN NN25 0730 0840/SG *1A/E*

000

OS/SK 415 G 28JUN 5 ARNCPH NN25 1330 1440/SG *1A/E*

000

OR/SSR GRPFYY MBAS1MSKG

000

OR/SSR GRPSYYTCP30*HOLIDAY TOUR

000

RF-ALMA CR-VNOLJ2902 SU 0011ID 23JUL/0759Z

000/001 CN/25HOLIDAY TOUR 000/001 AN/15HOLIDAY TOUR

001

AN/BALANDIS/SAULIUS MR BARTUSEVICIUTE/LORETA MRS GRADAUSKAS/MARIJUS MR GRADAUSKIENE/LIVIJA MRS KAUSPEDIENE/AUDRA MRS KAZLAS/ROLANDAS MR MILDAZYTE/ EDITA MRS NOREIKA/VIRGILIJUSMR RUTKELYTE/RUTA MRS STORPIRSTIS/ARUNAS MR

001

RF-ALMA CR-VNOLJ2902 SU 0011ID 23FEB/1015Z

002

AO/OP VNOLJ2902/10MAY/87C12/REPORT NAMES

002

RF-ALMA CR-VNOLJ2902 SU 0011ID 23JUL/1035Z

003

SA/SSR XBAGSKNN1 200KGS/SK 400 G 20JUN CPHARN/ MILDAZYTE/EDITA MRS

003

SA/SSR VGMLSKNN1/SK 400 G 20JUN CPHARN/KAZLAS/ROLANDAS MR

003

SA/SSR VGMLSKNN1/SK 415 G 28JUN ARNCPH/KAZLAS/ROLANDAS

Entries made at creation of a PNR are numbered 000, entries made at the first retrieval of the PNR are numbered 001, entries from the second retrieval 002 and so on.

In addition to that number, each element in history is marked with a two-letter history display code. See HE RH for the list of these codes.

RF element records the office ID, sign, date and time of retrieval.

When an element is modified, cancelled or deleted, it appears in history with two numbers:

The first number indicates when the item was originally entered in the PNR,

The second number indicates when the modification, cancellation or deletion was made.

IG

19

1.20 Transmission of Names

Transmission of individual names to the airlines of the group PNR is made automatically and can also be done manually.

1.20.1 Automatic Name transmission

Different procedures apply for automatic transmission:

Amadeus System User Airlines

The individual passenger names, SSR elements etc. entered into a group PNR are automatically transmitted at end transaction to all Amadeus system user airlines participating in the itinerary. No further action needs to be taken.

Non-Amadeus System User Airlines

To non-Amadeus system user airlines participating in the itinerary, the individual names, etc. are automatically transmitted 30 days prior to departure of the first flight segment in the PNR.

When an SSR element - with passenger association and/or airline code YY - is added prior to 30 days, the names are automatically transmitted to the participating airlines.

In both cases an NT (Name Transmission) indicator is automatically set. Once the NT indicator is set, any name added, changed or canceled in the PNR, will automatically generate a message to the participating airlines.

To check whether the airline is an Amadeus system user or not enter e.g.:

GG PCA SK

20

Participating CArrier SK

1.21 Manual Name Transmissions

The manual name transmission forces the system to generate the individual passenger names to non-Amadeus airlines at any time prior to the established 30 days. The entries are:

NT

Basic entry that transmits names to all other airlines.

NTUA,CO

Transmits to specific airlines only, if several, separate by comma.

NTBRURMSN

Transmits to specific airline teletype address.

NTSN,BRURMSN

Transmits to specific airline and specific teletype address.

The basic NT entry sets the NT indicator in the PNR that is only needed once during the life of a PNR. The NT/ indicator must already be set in the PNR before specific NT entries can be made.

NT entries cannot be combined with other entries and perform end of transaction.

RP/VNOLJ2902/VNOLJ2902

ID/SU

9MAR09/0929Z

2KMHGY

0. 10NEW YORK TOUR

NM: 0

1 UA8841 G 02FEB 5 FRAJFK HN10

 

1035 1250

E*

2 UA8840 G 07FEB 3 JFKFRA HN10

 

1

1555 0530+1

E*

3 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

4 TK TL15JAN/VNOLJ2902

5 SSR GRPF UA QAB1M

UA is not an Amadeus system user. To transmit names prior to 30 days enter:

NT

Name Transmission

END OF TRANSACTION COMPLETE – 2KMHGY

RT 2KMHGY

RH

Retrieve PNR History

002 NT/

002 RF-

CR-VNOLJ2902 SU 0011ID 09MAR/1112Z

The NT entry added NT indicator and RF element to PNR history.

Ignore the PNR:

IG

21

2

SEATING

Advanced group seating can be made on confirmed flights. The group seating entries are:

STG

Non smoking seats (N) for the entire group

STG/S

Smoking seats (S) for the entire group

STG/5N

5 non smoking seats

STG/5S

5 smoking seats

STG/5N5S

5 non smoking and 5 smoking seats

These entries:

create SSR GPST elements for the first 5 segments in the PNR

automatically add segment associations

request seats for both assigned and unassigned names.

The standard non-group seating entry ST can be used for group bookings as well. It is, however, functionally limited to:

9 passengers (Amadeus airlines) or 7 passengers (Other airlines)

a maximum of 5 segments for each airline

names already assigned

The group seating entry may be used in conjunction with the standard non-group input. If smoking seats are requested for certain passengers and non-smoking seats for the rest of the group two entries are needed:

ST/S/P1-3

Smoking seats for passengers 1-3

STG

Non smoking seats for the rest of the group

You may view a seat map for the booked cabin class:

SM 3 SM SK501 /G /21JJUN /CPHLHR

Seat map for segment 3 Seat map for the specified flight/class

Specific ranges or blocks of seats can be requested:

STG/R/25A-F/26A-F/27A-F

Note that you cannot split a PNR containing a group seating element.

22

Not all airlines allow STG entry even if it works in Amadeus. The airlines own system may be unable to take care of the group seating. See the airline pages in Amadeus.

RP/VNOLJ2902/VNOLJ2902

ID/SU

9MAR09/1008Z

2K898S

0.

0LONDON TOUR NM:10

11

SK9674 G 15FEB 4 VNOCPH HN10

1245 1400

*1A/E*

12

SK 505 G 15FEB 4 CPHLHR HN10

3

1500 1555

*1A/E*

13

SK 502 G 22FEB 4 LHRCPH HN10

3

1050 1340

*1A/E*

14

SK9638 G 22FEB 4 CPHVNO HN10

3

1525 1830

*1A/E*

15

AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

16

TK TL02FEB/VNOLJ2902

17

SSR GRPF YY HAB1MSK

You can check whether the flights are smoking or non smoking using DO entry:

DO11-14

DO11-14

* 1A PLANNED FLIGHT INFO *

SK9674 343 TH 15FEB

APT ARR

DY DEP

DY CLASS/MEAL

EQP GRND

EFT

TTL

VNO

1245

TH CDJ/H YSBE/N

735

2:15

CPH 1400

TH

MHQVWUKLTG/N

2:15

COMMENTS-

1.VNO CPH

- COMMERCIAL DUPLICATE - OPERATED BY

 

2.VNO CPH

AIR BALTIC - OPERATIONAL LEG BT 0163

3.TO CPH

- ARRIVES TERMINAL 3

4.VNO CPH

- 9/NON-SMOKING

To request non smoking seats for all the passengers and all segments:

STG

RP/VNOLJ2902/VNOLJ2902

0. 0LONDON TOUR NM:10

ID/SU 21AUG09/1025Z

2K898S

11 SK 9674 G 15FEB 4 VNOCPH HK10

1245 1400

*1A/E

12 G 15FEB 4 CPHLHR HK10

SK 505

3

1500 1555

*1A/E*

13 G 22FEB 4 LHRCPH HK10

SK 502

3

1050 1340

*1A/E*

14 G 22FEB 4 CPHVNO HK10

SK9638

1525 1830

*1A/

15 AP VNO +370-5-272 68 69 - AMADEUS LITHUANIA - A

16 TK TL01MAR/VNOLJ2902

17 SSR GRPF YY HAB1MSK

18 SSR GPST SK NN10CPHLHR/10N/S11

19 SSR GPST SK NN10LHRCPH/10N/S12

20 SSR GPST SK NN10LHRCPH/10N/S13

21 SSR GPST SK NN10CPHVNO/10N/S14

Ignore the changes and retrieve the PNR again:

IR

23

According to GGAIR SK GROUP, MS251 request can only be made for four seats at a time when individual names have been reported. End of transaction must be made for each request.

Request seating for the first 4 passengers:

RTW

ST/P1-4/S11-12

RP/VNOLJ2902/VNOLJ2902

NM:10

ID/SU 21AUG09/1025Z

0. 0LONDON TOUR

BKD:10

CNL: 0

SPL: 0 2.MALUNAVICIUTE/NEDA MRS 4.MOLOKOJEDOVAS/OLEGAS MR 6.SALAMAKINAS/ALGIMANTAS MR 8.SALTENYTE/SAULE MS

1.LABUTIS/VYTAUTAS MR 3.MIKAILIONYTE/RENATA MS 5.PAVILIONIS/VIDAS MR 7.SALTENIS/SAULIUS MR

9.SAVICKAS/AUGUSTINAS MR 10.SLEZEVICIUS/ADOLFAS MR

2K898S

11

SK 9674 G 15FEB 4 VNOCPH HK10

 

1245 1400

*1A/E

12

SK 505

G 15FEB 4 CPHLHR HK10

3

1500 1555

*1A/E*

13

SK 502

G 22FEB 4 LHRCPH HK10

3

1050 1340

*1A/E*

14

SK 9638 G 22FEB 4 CPHVNO HK10

1525 1830

*1A/E

15

AP VNO +370-5-272 68 69 - AMADEUS LITHUANIA - A

16

TK TL01MAR/VNOLJ2902

 

17

SSR GRPF YY HAB1MSK

17

SSR NSST SK NN4 CPHLHR/S11/P1-4

18

SSR NSST SK NN4 LHRCPH/S12/P1-4

19

SSR GRPF YY HAB1MSK

ER

ST/P5-8

ER

ST/P9-10

ER

24

3

MODIFY GROUP SIZE

The elements of the group PNR are modified, deleted and canceled in the same way as the elements in non group PNRs. The transactions special for the group PNR are:

cancellation of assigned and unassigned names

increase of group size

3.1 Cancel Unassigned Names

The entry to cancel unassigned names is:

XE0.10

XE

Transaction code

0.

Group name element number, followed by a period

10

Number of unassigned seats to be canceled

3.2 Cancel Assigned Names

Entry to cancel individual names, reducing space accordingly:

XE2,4-7

Individual names, separated by a slash or by a comma for a range of names

The normal PNR procedures apply. ET entries must be performed, prior to subsequent updates.

3.3 Cancel Assigned and Unassigned Names

When both assigned and unassigned names are to be canceled, this must be done i two steps:

XE0.2

Cancels 2 unassigned seats.

XE4-6

Cancels individual names 4,5 and 6.

If there is an SSR TCP element in the PNR, the total number in the party is automatically reduced by the number of name elements canceled. the reduction is transmitted immediately to all carriers in the itinerary but is only shown when the PNR is next retrieved.

25

Display PNR with individual names:

RTW

RP/VNOLJ2902/VNOLJ2902

0. 1GOVERNMENTAL DELEGATION NM:12

BKD:13

ID/SU

9MAR09/1113Z

CNL: 0

SPL: 0 2.BETINGIS/KESTUTIS MR 4.JUKNEVICIENE/RASA MRS 6.KUBILIUS/ANDRIUS MR 8.PEDNYCIA/KAZIMIERAS MR

1.AUSTREVICIUS/PETRAS MR

3.ISKAUSKAS/CESLOVAS MR 5.KLIMAVICIUS/ANTANAS MR 7.PAULAUSKAS/ARTURAS MR

9.PRUNSKIENE/KAZIMIERA MRS 10.SAKALAS/ALOYZAS MR

2MF3PW

11.SARKINAS/REINOLDIJUS MR 12.TEISERSKYTE/DALIA MRS

13 LH3253 Q 10FEB 6 VNOFRA HN13 1240

1325 1430

*1A/E*

14 LH3252 Q 15FEB 4 FRAVNO HN13 0840 1

0920 1225

*1A/E*

15 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

16 TK TL15JAN/VNOLJ2902

17 SSR GRPF YY GSXW6

Reduce the number of unassigned seats by 1 and cancel Mr Kestutis Betingis.

XE0.1

XE2

RP/VNOLJ2902/VNOLJ2902

0. 0GOVERNMENTAL DELEGATION NM:11

BKD:13

ID/SU

9MAR09/1113Z

CNL: 2

SPL: 0 2.ISKAUSKAS/CESLOVAS MR 4.KLIMAVICIUS/ANTANAS MR 6.PAULAUSKAS/ARTURAS MR 8.PRUNSKIENE/KAZIMIERA MRS

1.AUSTREVICIUS/PETRAS MR 3.JUKNEVICIENE/RASA MRS 5.KUBILIUS/ANDRIUS MR 7.PEDNYCIA/KAZIMIERAS MR

9.SAKALAS/ALOYZAS MR 10.SARKINAS/REINOLDIJUS MR

11.TEISERSKYTE/DALIA MRS

2MF3PW

12 LH3253 Q 10FEB 6 VNOFRA HN11 1240

1325 1430

*1A/E*

13 LH3252 Q 15FEB 4 FRAVNO HN11 0840 1

0920 1225

*1A/E*

14 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

15 TK TL15JAN/VNOLJ2902

16 SSR GRPF YY GSXW6

Finish the PNR:

ER

26

3.4

Increase Group PNR

With a single entry you can change the number in party, and request additional space for all active flights in the itinerary for carriers that support this function.

RP/VNOLJ2902/VNOLJ2902

ID/SU 10MAR09/0828Z

2WXYQ6

0.

10PARIS VISIT NM: 0

1 AF1251 T 20FEB 2 CPHCDG HN10 0640 2

0710 0910

*1A/E*

2 AF1750 T 28FEB 3 CDGCPH HN10 0700 2D 0730 0925

*1A/E*

3 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

4 TK TL05FEB/VNOLJ2902

5 SSR GRPF YY SETTLED FARE

Entry to increase the group with 5 passengers:

INP 5

Increase Number in Party with 5

RP/VNOLJ2902/VNOLJ2902

ID/SU 10MAR09/0828Z

2WXYQ6

0.

15PARIS VISIT NM: 0

1 AF1251 T 20FEB 2 CPHCDG HN15 0640 2

0710 0910

318 E 0 B

 

SEE RTSVC WARNING : THIS SEGMENT IS 347 DAYS IN THE FUTURE

2 AF1750 T 28FEB 3 CDGCPH HN15 0700 2D 0730 0925 SEE RTSVC WARNING : THIS SEGMENT IS 355 DAYS IN THE FUTURE

320 E 0 B

3 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

4 TK TL05FEB/VNOLJ2902

5 SSR GRPF YY SETTLED FARE

Finish the PNR:

ER

See HE GROUPS, GP NAM or HE INP for more information.

27

3.5

Copy PNR and Create AXR Link

If it is not possible to increase the group size, you can copy the PNR and create an AXR link.

RP/VNOLJ2902/VNOLJ2902

0. 0PRAGUE TOUR NM:10

ID/SU 16MAR09/0856Z

YZTZ6I

11 OK 871 Q 22FEB 4 VNOPRG HN10

0700 0745

E*

12 OK 870 Q 28FEB 3 PRGVNO HN10

N1 1905 2145

E*

13 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

14 TK TL05FEB/VNOLJ2902

15 SSR GRPF YY GV10

The entire group consists now of 15 passengers. As it will be booked in more than one PNR, you have to advise the total number of passengers by entering the Total Complete Party indicator in both the Parent and Replicated PNRs.

SR GRPS YY TCP15

Total Complete Party 15

18 SSR GRPS YY TCP 15 *PRAG TOUR

The group name is automatically appended to the SSR element.

End and retrieve the PNR again:

ER

To copy the PNR, create an AXR link and change the number of passengers to 5 enter:

RRA/5

-IGNORED YZTZ6I-

RP/VNOLJ2902/

0. 5PRAGUE TOUR

NM: 0

1 OK 871 Q 22FEB 4 VNOPRG NN5 SEE RTSVC

0700 0745

735 E 0 S

WARNING : THIS SEGMENT IS 345 DAYS IN THE FUTURE

2 OK 870 Q 28FEB 3 PRGVNO NN5

N1 1905 2145

735 E 0 S

SEE RTSVC WARNING : THIS SEGMENT IS 351 DAYS IN THE FUTURE

3 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

4 SSR GRPF YY GV10 * RR 16MAR/IDSU/VNOLJ2902-YZTZ6I

28

The RR line at the bottom of the PNR:

*RR

The PNR was copied from another PNR.

16MAR

The date it was copied.

IDSU

The agent's initials and duty code.

VNOLJ2902

The office ID of the office that copied the PNR.

YZTZ6I

The record locator of the original PNR.

Neither the SR GRPS TCP element nor the TK element are copied to the replicated PNR. See HE RRA for the table showing which elements are copied as well as for options that can be used for RRA transactions.

Include the following names, missing SR and TK elements, end and retrieve the PNR again:

NM1STATKEVICIUS/JUOZAS MR 1BAIKSTYTE/ZIVILE MS; SRGRPS YY TCP15; TKTL10AUG; ER

--- AXR ---

RP/VNOLJ2902/VNOLJ2902

0. 3PRAGUE TOUR

NM: 2

ID/SU 16MAR09/0916Z

YZ8HDN

3 OK 871 Q 22FEB 4 VNOPRG HN5

0700 0745

E*

4 OK 870 Q 28FEB 3 PRGVNO HN5

N1 1905 2145

E*

5 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

6 TK TL05FEB/VNOLJ2902

7 SSR GRPF YY GV10

8 SSR GRPS YY TCP 15 *PRAGUE TOUR *RR 16MAR/IDSU/VNOLJ2902-YZTZ6I

Display the Associated Cross Reference record:

RTAXR

AXR FOR PNR:

BKD: 15

CNL:

1.PRAGUE TOUR 10/10 YG4Y62

3.BAIKSTYTE/ZI- 5/2

5.GANDZUMIANAS-10/10 YG4Y62 7.REPCENKAITE/-10/10 YG4Y62 9.STAROSAITE/I-10/10 YG4Y62 11.STRAUKAITE/S-10/10 YG4Y62 13.ZILENIENE/JU-10/10 YG4Y62

*

0

2.PRAGUE TOUR

4.EIDRIGEVICIU-10/10 YG3Z9N 6.KLISYTE/RUTA-10/10 YG3Z9N 8.REPCENKIENE/-10/10 YG3Z9N *

12.URBONAITE/NE-10/10 YG3Z9N 14.ZVAGULIS/ZIL-10/10 YG3Z9N

10.STATKEVICIUS- 5/2

HLD: 15

YZ8HDN

5/2

16MAR 1245

*

Note the following :

The list shows the group names followed by the assigned individual names.

The Parent PNR is always shown as number 1, the Replicated PNR as number 2.

The group name and passengers from the active PNR are marked with asterisks (2, 3,10).

5/2 indicates totally 5 seats and of these 2 are assigned (passenger 2 and 10).

29

To retrieve the parent PNR from the AXR record enter:

RT1

--- AXR ---

RP/VNOLJ2902/VNOLJ2902

0. 0PRAGUE TOUR NM:10

ID/SU 16MAR09/0916Z

YZTZ6I

11 OK 871 Q 22FEB 4 VNOPRG HN10

0700 0745

E*

12 OK 870 Q 28FEB 3 PRGVNO HN10

N1 1905 2145

E*

13 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

14 TK TL05FEB/VNOLJ2902

15 SSR GRPF YY GV10

16 SSR GRPS YY TCP 15 *PRAGUE TOUR * RR 16MAR/IDSU/VNOLJ2902-YZ8HDN

Note that a corresponding RR line has been inserted in the parent PNR.

3.6 Cancel all PNRs in AXR

The cancel itinerary entry XI applies even for group PNRs. You can also cancel the itinerary for all PNRs that are linked through the same AXR record, using the ETX or ERX entries.

Retrieve PNR YZTZ6I again:

--- AXR ---

RP/VNOLJ2902/VNOLJ2902

0. 0PRAGUE TOUR NM:10

ID/SU 16MAR09/0916Z

YZTZ6I

11 OK 871 Q 22FEB 4 VNOPRG HN10

0700 0745

E*

12 OK 870 Q 28FEB 3 PRGVNO HN10

N1 1905 2145

E*

13 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

14 TK TL05FEB/VNO1A0980

15 SSR GRPF YY GV10

16 SSR GRPS YY TCP 15 *PRAGUE TOUR

*RR16MAR/IDSU/VNOLJ2902-YZ8HDN

You must enter a received from element before you attempt to use the ETX or ERX entries, regardless of the options specified in your office profile.

RF ALMA

Cancel both PNRs:

ETX

>ETX WARNING: ITINERARY OF ALL PNRS LINKED WILL BE CANCELLED

>

Repeat the entry:

ETX

30

AXR FOR PNR:

BKD: 15

CNL:

1.PRAGUE TOUR 10/10 ITINCNLD 3.BAIKSTYTE/ZI- 5/2 ITINCNLD 5.GANDZUMIANAS-10/10 ITINCNLD 7.REPCENKAITE/-10/10 ITINCNLD

0

HLD: 15

XXXXXX

16MAR 1256

2.PRAGUE TOUR

4.EIDRIGEVICIU-10/10 ITINCNLD 6.KLISYTE/RUTA-10/10 ITINCNLD 8.REPCENKIENE/-10/10 ITINCNLD

5/2 ITINCNLD

9.STAROSAITE/I-10/10 ITINCNLD 10.STATKEVICIUS- 5/2 ITINCNLD 11.STRAUKAITE/S-10/10 ITINCNLD 12.URBONAITE/NE-10/10 ITINCNLD

13.ZILENIENE/JU-10/10 ITINCNLD 14.ZVAGULIS/ZIL-10/10 ITINCNLD

Itineraries of both PNRs have been cancelled.

3.7 SPLIT

The entry to split individual names in a group PNR is exactly the same as the split entry of a non-group PNR. Additionally, you can split unassigned names combined with individual names.

3.8 Split Unassigned Names

SP0.2

SP

Split transaction code

0.

Group name element number, followed by a period

2

Number of unassigned names to be split

3.9 Split Individual Names

SP1,4-6

SP

Transaction code

1,4-6

Passenger 1, 4, 5 and 6

3.10 Split Unassigned and Individual Names

SP0.3,1,4-6

SP0.3,

Split 3 unassigned seats followed by a comma

1,4-6

and passenger 1, 4, 5 and 6

To complete the split process you have to continue with "the normal" split procedure:

EF

in the Associate PNR, and

ER

in the Parent PNR

31

To display the PNR and the assigned names enter:

RTW

RP/VNOLJ2902/VNOLJ2902

0. 9VISIT DENMARK NM:11

BKD:20

CNL: 0

ID/SU 20FEB09/1158Z

SPL: 0

Y3DF7K

1.BALSYTE/ILONA MRS 4.CIVILYTE/ROSITA MRS

6.MAMONTOVAS/ANDRIUS MR 8.SILANSKAS/RAIMONDAS MR

2.BAUKUTE/ASTA MS 3.CHOSNAU/ALANAS MR 5.GABALIS/CESLOVAS MR

7.SAPRANAUSKAS/VYTAUTAS MR 9.VALINSKAS/ARUNAS MR

10.VALINSKIENE/INGA MRS 11.VEBERIS/ARAS MR

12 SK 743 G 10JAN 5 VNOCPH HN20

1340 1420

*1A/

13 SK 742 G 16JAN 4 CPHVNO HN20

3

1030 1300

*1A/

14 AP VNO +370-5-272 68 69 - AMADEUS LITHUANIA - A

15 TK TL20DEC/VNOLJ2902

16 SSR GRPF YY MBAS1MSK

17 SSR VGML SK HN3/S12/P1,3,5

18 SSR VGML SK HN3/S13/P1,3,5

Entry to split 1 unassigned name and passengers 1, 3, 4 and 5:

SP0.1,1,3-5

-ASSOCIATE PNR-

RP/VNOLJ2902/VNOLJ2902

0. 1VISIT DENMARK NM: 4

BKD: 5 1.BALSYTE/ILONA MRS

3.CIVILYTE/ROSITA MRS

ID/SU 20FEB09/1158Z

SPL: 0

CNL: 0 2.CHOSNAU/ALANAS MR

4.GABALIS/CESLOVAS MR

XXXXXX

5

SK 743 G 10JAN 5 VNOCPH HN5

1340 1420

*1A/

6

SK 742 G 16JAN 4 CPHVNO HN5

3

1030 1300

*1A/

7

AP VNO +370-5-272 68 69 - AMADEUS LITHUANIA - A

8

TK TL20DEC/VNOLJ2902

9

SSR GRPF YY MBAS1MSK

10

SSR VGML SK HN3/S5/P1-2,4

11

SSR VGML SK HN3/S6/P1-2,4

12 SSR GRPS YY TCP 20 VISIT DENMARK * SP 20FEB/IDSU/VNOLJ2902-YHFQZ3

The associate PNR is for the 5 split passengers. The SSR VGML element associated passengers splited as well.

The split transaction has generated an SSR GRPS YY TCP element that shows the original size of the group and the group name. This element is also appended in the parent PNR.

The split data has been entered at the bottom of the PNR.

It is recommended to finish the split transaction before making any modifications:

EF

End and File the associate PNR

32

-PARENT PNR-

RP/VNOLJ2902/VNOLJ2902

0. 8VISIT DENMARK NM: 7

BKD:20

AB/SU 20FEB09/1205Z

SPL: 5

CNL: 0 2.MAMONTOVAS/ANDRIUS MR

1.BAUKUTE/ASTA MS

3.SAPRANAUSKAS/VYTAUTAS MR

5.VALINSKAS/ARUNAS MR

7.VEBERIS/ARAS MR

4.SILANSKAS/RAIMONDAS MR

6.VALINSKIENE/INGA MRS

YHF2VN

8

SK 743 G 10JAN 5 VNOCPH HN15

1340 1420

*1A/

9

SK 742 G 16JAN 4 CPHVNO HN15

3

1030 1300

*1A/

10

AP VNO +370-5-272 68 69 - AMADEUS LIETUVA - A

11

TK TL20DEC/VNOLJ2902

12

SSR GRPF YY MBAS1MSK

13

SSR GRPS YY TCP 20 VISIT DENMARK

* SP 20FEB/ABSU/VNOLJ2902-YHF3YZ

The Parent PNR is displayed. Finish it by ET or ER, and then make your modifications.

ET

END OF TRANSACTION COMPLETE – YHFQZ3 SP-YSKX6M

>

Retrieve the Associate PNR, using the record locator displayed at end of transaction.

RTW-XXXXXX

--- AXR ---

RP/VNOLJ2902/VNOLJ2902

0. 1VISIT DENMARK NM: 4

BKD: 5*

CNL: 0

AB/SU 20FEB09/1209Z

SPL: 0

YHF3YZ

Explanation of the second line of the group counter:

BKD: 5*

Number of seats booked in PNR. The asterisk following the number of booked seats indicates that these were originally split from a parent PNR.

CNL: 0

Number of seats canceled in this PNR

SPL: 0

Number of seats split from present PNR

Retrieve the Associated Cross Reference record:

RTAXR

AXR FOR PNR: BKD: 20 CNL: 0 HLD: 20 YHF3YZ 20FEB 1413 1.VISIT DENMAR-15/7 YHFQZ3
AXR FOR PNR:
BKD: 20
CNL:
0
HLD: 20
YHF3YZ
20FEB 1413
1.VISIT DENMAR-15/7 YHFQZ3
2.VISIT DENMAR- 5/4
*
3.BALSYTE/ILON- 5/4 * 4.BAUKUTE/ASTA-15/7 YHFQZ3
5.CHOSNAU/ALAN- 5/4 * 6.CIVILYTE/ROS- 5/4 *
7.GABALIS/CESL- 5/4 * 8.MAMONTOVAS/A-15/7 YHFQZ3
9.SAPRANAUSKAS-15/7 YHFQZ3 10.SILANSKAS/RA-15/7 YHFQZ3
11.VALINSKAS/AR-15/7 YHFQZ3 12.VALINSKIENE/-15/7 YHFQZ3
13.VEBERIS/ARAS-15/7 YHFQZ3

33

As for RRA transaction:

The list shows the group names followed by the assigned individual names.

The Parent PNR is shown as number 1, the Associate PNR as number 2.

The group name and passengers from the active PNR are marked with asterisks.

5/4 indicates 5 seats and of these 4 are assigned.

Retrieve the Parent PNR:

RT1

--- AXR ---

RP/VNOLJ2902/VNOLJ2902

AB/SU 20FEB09/1209Z

YHFQZ3

0. 8VISIT DENMARK

NM: 7

BKD:20

CNL:0

SPL:5

BKD:20

Total number of seats booked for Parent and Associate PNR. This figure always remains the same, even if an additional split is made. No asterisk is shown after the total number of booked seats in the Parent PNR.

CLN:0

Total number of seats canceled

SPL:5

Total number of seats split to separate PNRs.

You can retrieve and visually merge PNRs from the AXR record including individual names:

RV

RVW

Ignore the PNR:

IG

34

3.11 Split & Cancel Partially Confirmed Seats

A group PNR may contain both confirmed and waitlisted segments for the same flight.

RTW

RP/STO1A0980/STO1A0980

0. 13SMARTINGER NM: 2

LS/SU 25JUL09/1044Z

YVMAH2

BKD:15

CNL: 0

SPL: 0

1.ALM/HANS MR

2.ALM/GRETA MRS

3 SK 481 G 20JUN 4 ARNOSL HK15

5

0830 0930

*1A/E*

4 SK 482 G 25JUN 2 OSLARN HK10

0730 0830

*1A/E*

5 SK 482 G 25JUN 2 OSLARN HL5

0730 0830

*1A/E*

In such a group PNR the system automatically splits/cancels:

1. the waitlisted seats

2. the confirmed seats

SP0.4, 1,2

Split 4 unassigned seats and passengers 1 and 2

-ASSOCIATE PNR-

RP/STO1A0980/STO1A0980

LS/SU 25JUL09/1044Z

XXXXXX

0. 4SMARTINGER BKD: 6 1.ALM/HANS MR

NM: 2 CNL: 0 2.ALM/GRETA MRS

SPL: 0

3 SK 481 G 20JUN 4 ARNOSL HK6

5

0830 0930

*1A/E*

4 SK 482 G 25JUN 2 OSLARN HK1

0730 0830

*1A/E*

5 SK 482 G 25JUN 2 OSLARN HL5

0730 0830

*1A/E*

All the 5 waitlisted seats and one confirmed seat have been transferred automatically.

The split transaction allows you to specify how many seats are to be split from the confirmed segment and how many from the waitlisted.

Ignore the above split, retrieve the PNR again and split 6 seats as bellow:

IR SP0.4, 1,2, 4.4, 5.2

0.4

Split 4 unassigned seats

,

Comma as a separator

1,2

Split passenger 1-2

,

Comma as a separator

4.4

From segment 4 (HK) transfer 4 seats

,

Comma as a separator

5.2

From segment 5 (HL) transfer 2 seats.

The seats have been split as requested:

35

-ASSOCIATE PNR-

RP/STO1A0980/STO1A0980

0. 4SMARTINGER NM: 2

LS/SU 25JUL09/1044Z

XXXXXX

3 SK 481 G 20JUN 4 ARNOSL HK6

5

0830 0930

*1A/E*

4 SK 482 G 25JUN 2 OSLARN HK4

0730 0830

*1A/E*

5 SK 482 G 25JUN 2 OSLARN HL2

0730 0830

*1A/E*

6 AP STO 08-443322 HANS-B

7 TK TL15JUN/STO1A0980

8 SSR GRPF YY MBAS1MSKG

9 SSR GRPS YY TCP 15 SMARTINGER

* SP 25JUL/LSSU/STO1A0980-YVMAH2 *TRN*

>

EF

-PARENT PNR-

RP/STO1A0980/STO1A0980

0. 9SMARTINGER NM: 0

LS/SU 25JUL09/1044Z

YVMAH2

1 SK 481 G 20JUN 4 ARNOSL HK9

5

0830 0930

*1A/E*

2 SK 482 G 25JUN 2 OSLARN HK6

0730 0830

*1A/E*

3 SK 482 G 25JUN 2 OSLARN HL3

0730 0830

*1A/E*

4 AP STO 08-443322 HANS-B

5 TK TL15JUN/STO1A0980

6 SSR GRPF YY MBAS1MSKG

7 SSR GRPS YY TCP 15 SMARTINGER

* SP 25JUL/LSSU/STO1A0980-YVMCYQ *TRN*

ET

36

4

NON-HOMOGENEOUS CONDITIONS

A non-homogeneous condition occurs during the creation of a group PNR when not all

passengers share the same itinerary.

The non-homogeneous condition is temporary and only exists until end of transaction when the system splits the original PNR and creates a separate PNR for each passenger or party that shares the same itinerary.

To make the split transaction possible, each segment that is not booked for the entire group must be passenger associated to individual names. Passenger association can be included in the segment sell entry or added to existing segments.

If

there are no individual names in the group PNR or not enough individual names, you have

to

create temporary NO NAME element(s) using the NP (Name Process) entry.

Start creating the following PNR with split return. No individual names will be entered yet.

NG30FLORISTER

AD21JANARNAMS/ASK/CG

SS30G1/SG

ACR27JAN

SS20G1/SG

 

***

NHP

***

RP/VNOLJ2902/

 

0.

30FLORISTER NM: 0

1 SK1551 G 21JAN 2 ARNAMS HN30 SEE RTSVC

5

1015 1220

M80 E 0 O

2 SK 556 G 27JAN 1 AMSARN HN20 SEE RTSVC

1140 1340

M80 E 0 O

To create NONAME element for the non-homogeneous segment 2 enter:

NP20

Name Process 20 NONAMES

RP/VNOLJ2902/

0. 30FLORISTER NM: 0

1.20NONAME

***

NHP

***

2 SK1551 G 21JAN 2 ARNAMS HN30 SEE RTSVC

5

1015 1220

M80 E 0 O

3 SK 556 G 27JAN 1 AMSARN HN20 SEE RTSVC

1140 1340