Beruflich Dokumente
Kultur Dokumente
Abstract
Contemporary management studies usually concern positive and desirable solutions that increase the organizational effectiveness and performance. That is why graduates of higher business schools, equipped with
idealistic views on business environment, need to face the dark side of
business practice without the appropriate preparation. Their unawareness
of the risk associated with management misconduct results in corrupt
scandals, erosion of public trust to their organizations, or even the collapse
of profitable corporations. Underestimation of unethical behaviors may
lead to severe consequences.
The last decade, in fact, has been abundant in numerous examples
of corruption scandals in modern organizations and instances of
management misconduct that have eroded public faith (such as Enron,
WorldCom, Tyco, Adelphia, Arthur Andersen, and Parmalat). These
repeated misconducts have led scholars to pay more attention to the
so-called dark side of organizations.
In the current book and journal publications, the dark side is
pursuit as abnormal, dysfunctional, or pathological aspects of business
and e ducation. Indeed, we should say that the dark side is not exceptional: it is a part of the normal community of everyday organizational
activities.
There are three main reasons for this book. First, since there is a
highly active dark side to the organizations, which is quite unknown in
management studies, this book attempts to shed the light on the practical
challenges for business practice and for higher education management
that come from misconduct occurring in various aspects of business and
educational environment.
Second, research on the dark side is a new, emerging source of
research in the area of business and higher education management.
Finally, it is virtually impossible to carry all the works and research on
the development of positive, bright sides of business and higher education
without a thorough knowledge and understanding of the destructive, dark
sides of organizations that have led and still lead to the collapse of many
organizations and a decline in public confidence in the corporations and
their leaders.
vi ABSTRACT
Keywords
business ethics and integrity, business misconducts, dark side, higher
education
Contents
Acknowledgments....................................................................................ix
Part I
Introduction.................................................................. 1
viii Contents
Acknowledgments
We thank all chapter authors who met deadlines, engaged ideas, responded
to feedback, and wrote magnificent chapters that make this book amazing. We are proud to have had the opportunity to work with all of them.
We are indebted to our reviewers for their valuable and thoughtful
suggestions that have enriched this book. We are greatly indebted to Anna
Sworowska and Andrea Tomoour research associates and colleagues
whose editorial acumen is reflected on every page of this volume.
Especially, we would like to thank Oliver Laasch, Editor of the United
Nations Principles for Responsible Management Education Collection
(PRME) and Rob Zwettler, Executive Acquisitions Editor, Business
Expert Press, for their continuous support.
PART I
Introduction
CHAPTER 1
Index
Abuse of office, characteristics of, 46
Academy of Management Learning and
Education, 5
Ambition, 206
Authenticity, 31
Authentic leadership, 14
Bathsheba syndrome, 15
Bullying
comparative analysis, 145150
educational institutions, 140145
methods of research, 137
model of managerial solutions,
166175
problem and aim of research, 136
research objectives, 136137
scientific research work, 155160
in workplace, 137140
Business ethics, 8587
Cabinet solidarity, 25
Captious strategies of action and
communication, 47
Classroom lessons, 5859
Cognitive behavior theory, 32
Conspiracy
counseling and discliplinary action,
215216
employee engagement, 214215
employee intent, 212213
ethical climate, 213214
impact of, 209211
management policies, 215
tackling, 212216
at work, 203204
work environment, 213
Conspiracy factors
ambition, 206
complex, 205
discontent, 205206
distorting reality, 208
groupism, 207
insecurity, 205
insubordination, 208
jealousy, 204205
lethargy, 206
minor faults, 207
non-cooperation, 207
parallel reporting, 207
personal conspiracy, 208
power, 206
professional conspiracy, 207
promotions and incentives, 208
revenge, 205
social desirability, 206
unfair advantage, 205
Counseling and discliplinary action,
215216
Customer bullying, 139
Dark side descriptions
bullies, 192194
experience, 190192
friends and allies, 188190
higher-ranking officer, 194195
overview of, 186188
Dark side of organizations
discussing the undiscussable, 2728
improper decisions, 2627
intimidation and cover-up, 2829
power, influence, and decision
making, 2425
secrecy and solidarity, 2526
Defense Department, 42
Demographic variables, 45
Discontent, 205206
Distorting reality, 208
Educational institutions, bullying,
140145
Education toward whistle-blowing
classroom lessons, 5859
evaluation of results, 6061
filmography, 5758
224 Index
Insubordination, 208
Integrity, 8790
Jealousy, 204205
Leadership, 3133, 8790. See also
Transformational leadership
Leader skills, paradoxical, 105106
Lethargy, 206
Managerial solutions model, 166175
Mobbing, 137140
Moral values
assessment, 8587
performance and, 9192
teaching ethics and, 9091
Narcissistic leaders, 22
Non-cooperation, 207
Normalization of abuse, 4748
Organizational context
captious strategies of action and
communication, 47
characteristics of abuse of office, 46
normalization of abuse, 4748
type of organization, 4647
Parallel reporting, 207
Pathological narcissistic behavior, 14
Perception of work, 4546
Personal conspiracy, 208
Personality factors, 4445
Personal values, 46
POB. See Prosocial organizational
behavior
Power, 206
PricewaterhouseCoopers (PwC),
4243
Professional conspiracy, 207
Prosocial organizational behavior
(POB), 46
PwC. See PricewaterhouseCoopers
Reprisals, 4849
Revenge, 205
Role models, 3133
Index 225
shortcomings, 100101
Type of organization, 4647
Values for improvement, 3335
Voice of innocence, 13
Whistle-blowing (WB) phenomenon
decisional process, 4344
definition and measures, 4143
effectiveness of denunciation,
4950
identity profile of, 4446
juridical discipline, 5051
organizational context influencing,
4648
reprisals, 4849
sociocultural and political
dimension, 5153
Work environment, 213
Working with students, 161166
Workplace bullying, 137140
Workplace conspiracy, 203204
Workplace mobbing, 139140
YouGov survey, 43