ERDAAA FS008e Audit Report

Audit-Assessment Report
Issue date: 01-07-2016
Pag 1 de 15
Address of the organization: 28 El Moltaka El Araby District , Sheraton - Heliopolis - Cairo Egypt,
Name of the organization: Eradah for Investment and Agriculture

Development.
Street, Number : Egypt,
ZIP, City: Heliopolis - Cairo
Additional audited sites
NA
Audit/Assessment Report
Year: 2016
LSQA S.A.
Corporate
Office
Av. Italia
6201,CP11.500
Montevideo
Uruguay
Tel. (+5982)
600 01 65
Fax (+5982)
604 29 60
Web Page:
www.lsqanet.c
om
E-mail:
info@lsqanet.c
om
LSQA Chile
Representation
office
O`Higgins N890
Oficina 10,
Talagante, Santiago
de Chile
Tel(56 2 ) 8154197
Fax: (+562)
8154274
E-mail:
chile@lsqanet.
com
LSQA Central
America
Regional office
for Central
America
Avda. 12 y Calle
33, Los Yoses
Sur, San Jos,
Costa Rica
Tel. (+506)
2524 2560
Fax (+506)
2234 9008
E-mail:
centroamerica@l
sqanet.com
LSQA Mxico
LSQA Paraguay
(LATU
Av. Mariscal Lpez
SISTEMAS
3794, piso 4.
Mxico S.A.
Asuncin
de C.V.)
Tel. (+595) 21
Bosque de Duraznos 6207741, (+595)
#69-1006,
99 2537388
Col. Bosques de las
Lomas, C.P. 11700,
E-mail:
Mxico, D.F.
paraguay@lsqanet.c
Tel. (+5255)
om
5245 7164
Fax. (+5255)
8589 5770 ext. 11
E-mail:
mexico@lsqan
et.com
LSQA Espaa
Representation
office
C/ Gerona 14
28701 San
Sebastin de los
Reyes
Madrid
Tel: (+34)
916781178
Fax: (+34)
916699932
E-mail:
infoesp@lsqan
et.com
Accreditations for certification ISO 9001 from OUA (Uruguay) and INN (Chile)
Accreditations for certification ISO 14001 from OUA (Uruguay)
Accreditations for certification OHSAS 18001 from OUA (Uruguay)
Accreditations for certification NCh 2728 and NCh 2909 from INN (Chile)
Accreditations for process certification of Codex Alimentarius CAC/RCP + HACCP and NCh 2861 from INN (Chile)
Accreditations for process certification of GLOBALGAP (Cultivos, Acuacultura, Ganadera) from OUA (Uruguay)
Accreditations for certification ISO 22000, FSSC 22000, BRC GSFS from OUA (Uruguay)
Accreditations for certification SA 8000 from SAAS (USA)
Order number (WIS):
Standard(s) and regulation(s):
Type of audit/assessment:
ISO9001:2015
Certification Audit
Audit date:
Reporting date:
Stage 2:24,25/09/2016
25/09/2016
Documentation of evidence of
conformity:
FS051
Auditee representative:
Mr. Ahmed El Gelany
(Check lists, audit records, etc.)
Application for issuing of certificate:
Yes
9001:2015
Model(s): ISO
Application for continuing certification

for the following standards:
Nonconformities
Number of major nonconformities: 0
Number of minor nonconformities: 0
Next planned audit:

CA
SA1
Planned audit date:
SA2
RA
Annually audit
CA = Certification audit; SA1 = Surveillance audit; SA1 = Surveillance audit 2; RA = Renewal audit
Audit team:
Lead Auditor:
EL SAYED El Giushy
Audit team
members:
Observer:
WALEED ABDEL NABY
Pag 2 de 15
Pag 3 de 15
Table of contents:
1.
General
1.1
System delimitation
1.2. Current situation developments since the last audit........................6

1.3. Audit objectives as seen by the organization......................................6
2.
Overall impression.........................................................6
2.1. Significant internal and external issues (context)...............................6

2.2. Strategic direction..............................................................................6
2.3. Assessed Strengths............................................................................7
2.4. Opportunities......................................................................................7
2.5. Statements regarding the audit objectives.........................................7
3. Specific statements about the ability and effectiveness

of the management system.............................................................7
3.1. Statements about process, environmental, occupational health- and
safety and energy performance..................................................................7
3.2. (E) Methodology for determining environmental impacts...................8
3.3. (S) Methodology for identifying hazards, risk assessment and
management...............................................................................................8
3.4. (E/S/En) Procedures for evaluation of compliance obligations.............8
3.5. (En) Statements regarding the energy planning process....................8
3.6. Statements regarding internal audits and management review..........8
3.7. Evaluation of the effectiveness of corrective actions taken with
respect to major and minor nonconformities from the previous audit.........8
4. Audit results - Major and Minor nonconformities Further procedure................................................................9

5. Hints (Observations) and recommendations ISO
9001:2008 (if applicable, otherwise indicate n.a.)................9
Relating to 4: Quality management system.....................................................9
Relating to 5: Management responsibility......................................................10
Relating to 6: Resource management............................................................10
Relating to 7: Product realization (Reference to separate Annex, if applicable). . . .10
Relating to 8: Measurement, analysis and improvement..................................10
Pag 4 de 15

14001:2004 / OHSAS 18001:2007 (if applicable, otherwise
indicate n.a.)......................................................................10
Relating to 4.1: General requirements...........................................................10
Relating to 4.2: Environmental policy............................................................10
Relating to 4.3: Planning.............................................................................11
Relating to 4.4: Implementation and operation...............................................11
Relating to 4.5: Checking............................................................................11
Relating to 4.6: Management review.............................................................11

9001:2015 / ISO 14001:2015 (if applicable)........................11
Clause 4: Context of the organization............................................................11
Clause 5: Leadership..................................................................................11
Clause 6: Planning.....................................................................................12
Clause 7: Support......................................................................................12
Clause 8: Operation...................................................................................12
Clause 9: Performance evaluation................................................................12
Clause 10: Improvement.............................................................................12
8.
Report distribution list.................................................16
9.
Annexes....................................................................... 16
Pag 5 de 15
1. General
1.1. System delimitation
The nature of the business. Importing & Exporting of Agricultural crops
The processes audited under the scope of application are..... Importing & Exporting of
Agricultural crops
Sites/ subsidiaries included into the scope are:
Site name
1.Eradah
Investment
Agriculture
Development
Scope
Address
for Importing & Exporting of Eradah for Investment and Agriculture

and Agricultural crops
Development
2.3.4.5.6.-
Included departments, products and services: Importing & Exporting of Agricultural

crops
Exclusions (ISO9001:2008) and Non-applicabilities (ISO 9001:2015): 8.3- 8.5.48.5.3
List of customers (delivery codes) and products, of which customer requirements were
audited in the course of the ISO/TS 16949 audit. (only for ISO/TS 16949, otherwise delete):
Name of customer
NA
Supplier code
NA
Products audited
NA
Pag 6 de 15
The result of the audit is based upon an assessment of a sample of the whole
Management System. It is up to the organization to extrapolate these results to the
different areas and processes in order to assess its potential performances influence.
All information gathered during this audit is maintained under total confidentiality
The audit team would like to thank the Management, Employees and other
counterparts for their collaboration.
1.2. Current situation developments since the last audit

The size of the organization200m
Total number of employees...6
Working time, shifts: one shift from 8:00 am to 16:00 pm
1.3. Audit objectives as seen by the organization

The following specific audit objectives were agreed with the organization:
Please list specific audit objectives, otherwise indicate n.a. and delete sentence.
Review of conformity to the specification models, no additional audit objectives

have been agreed with the organization.
2. Overall impression
Assessment: if necessary, a text can be formulated here (not mandatory); avoid
duplication in other chapters, e.g. current situation, strengths, opportunities etc.
2.1. Significant internal and external issues (context)
Compulsory for ISO 9001:2015 as well as for ISO 14001:2015, otherwise optional;
describe the most significant internal and external issues
legals requirements & customer / market, competitiveness,

technologies, social, economic, environmental issues.
culture,
2.2. Strategic direction

In the course of the audit, the organization present the following strategic objectives,
programs or projects:
Delivering high quality importing & exporting of Agricultural crops with

competitive price, to ensure satisfy all customer with 100% on time delivery
Pag 7 de 15
2.3. Assessed Strengths
Consistent evidence of top management commitment, customer and/or

interested party satisfaction, knowledge/awareness of policy and objectives
being demonstrated by the majority of staff. Responsibility and authority is
evident and supported via data, trends and related KPIs.
Management reviews are complete and demonstrate support by the majority of

personnel.
2.4. Opportunities
The company shell increased the training for awareness ISO 9001:2015, so its
reflected as great effectiveness for implemented QMS.
2.5. Statements regarding the audit objectives (chapter 1.3)
(During 25/09/2016. a Certification Stage 2 Audit was made by LSQA S.A.,

according to ISO 9001:2015 Standard(s) and following the Audit Plan of the
Appendix I.
The objective of this audit is the determination of conformity with audit criteria and
the evaluation of the ability and effectiveness of the management system.
Furthermore, areas for potential improvement of the management system (hints)
should be detected.
3. Specific statements about the ability and effectiveness of

the management system
3.1. Statements about process, environmental, occupational health- and
safety and energy performance
Describe the major indicators for: process performance (quality) / environmental
performance / occupational health and safety performance / energy performance
depending on audited standards. Adjust title as applicable.
This section is required only in the course of certification and recertification audits
(otherwise indicate n.a).
Checked the document information Quality objectives were set for 2016 cover
all relevant functions and levels verification 04 measurable objectives for
examples objective No 02 defined as customer satisfaction rate the company
increased customer satisfaction to be 99% end 2016, metric 50%:100%, scale
20%;weakly,40% ;good,100%;best checked achieved goals 85%, action plan
for monitoring , and follow up for realization of objectives was established and
implemented effectively as checked for the objectives , beside that located
responsibilities, stages and time intervals for achieving are addressed .
Pag 8 de 15
3.2. (E) Methodology for determining environmental impacts

This section only applies to environmental audits; statements are only required in the
course of certification and recertification audits (otherwise indicate n.a.).
NA ISO 9001:2015.
3.3. (S) Methodology
management
for
identifying
hazards,
risk
assessment
and
This section only applies to OHSAS audits; statements are only required in the course
of certification and recertification audits (otherwise indicate n.a.).
NA ISO 9001:2015.
3.4. (E/S/En) Procedures for evaluation of compliance obligations
This section only applies to environmental, OHSAS 18001 and ISO 50001 audits;
statements are only required in the course of certification and recertification audits
(otherwise indicate n.a.).
NA ISO 9001:2015.
3.5. (En) Statements regarding the energy planning process
This section only applies to ISO 50001 audits; statements are only required in the
course of certification and recertification audits (otherwise indicate n.a.).
NA ISO 9001:2015.
3.6. Statements regarding internal audits and management review

Describe at least: date(s) of audit(s) and management review(s), as well as essential
findings from it.
Last internal audit: 23/08/2016
Last management review: 10/09/2016
3.7. Evaluation of the effectiveness of corrective actions taken with respect
to major and minor nonconformities from the previous audit
This section only applies when nonconformities were formulated in the previous audit
(otherwise indicate n.a.).
1st certification Audit.
3.8. Action taken based on hints and recommendations resulting from

previous audits
Describe systematic approach and major improvements found in the course of the
audit, based on hints and recommendations from external and internal audits.
1st certification Audit.
Pag 9 de 15
4. Audit results - Major and Minor nonconformities - Further

procedure
Audit results
The auditor team recommends to the decision organization of LSQA S.A. and Quality
Austria, (to issue, maintain, etc.) the certificate according to xxxxx standard.
Name of the organization Eradah for Investment and Agriculture Development
Address28 El Moltaka El Araby District , Sheraton - Heliopolis - Cairo - Egypt
Scope Importing & Exporting of Agricultural crops
and exclusions8.3- 8.5.4- 8.5.3
Major and Minor nonconformities

Describe here the found Non-conformances, according to the number and name of the
element and specific requirement of the standards, or make reference to the nonconformances (form FS009) in the Annexes.
NA
Further procedure
Next audit will be in annually audit.
During next audit, the remarks and recommendation treatment will be checked.
5.
Hints (Observations) and recommendations ISO

9001:2008 (if applicable, otherwise indicate n.a.)
The Hints (Observations) represent risks for the organization that could be Non
Conformities in the future, if they are not treated correctly. The organization shall
treat them all before next audit.
Relating to 4: Quality management system
NA, Audit was ISO9001:2015.
Relating to 5: Management responsibility
Pag 10 de 15
Relating to 6: Resource management
Relating to 7: Product realization
Relating to 8: Measurement, analysis and improvement
The following recommendations are suggested for the improvement of the

organization Management System:

14001:2004 / OHSAS 18001:2007 (if applicable, otherwise indicate
n.a.)
Relating to 4.1: General requirements
Relating to 4.2: Environmental and/or OHSAS policy
Relating to 4.3: Planning
Pag 11 de 15
Relating to 4.4: Implementation and operation
Relating to 4.5: Checking
Relating to 4.6: Management review
The following Potentials are suggested for the improvement of the organization
Management System:

9001:2015 / ISO 14001:2015 (if applicable)
Clause 4: Context of the organization
NA.
Clause 5: Leadership
NA.
Clause 6: Planning
NA.
Pag 12 de 15
Clause 7: Support
Clause 8: Operation
NA.
Clause 9: Performance evaluation
NA.
Clause 10: Improvement
NA.
The following Potentials are suggested for the improvement of the organization
Management System:
The remarks identified during previous audit(s) have been treated by the organization,
and are considered solved.
Pag 13 de 15
It is noted for the record that the following persons attended the opening meeting:
Participants name
Position
Mr. Ahmed El Gelany
Management representative
Mr.Mahmoud El Gelany
Quality control Manager
Mr. EL Sayed El Giushy
Lead auditor
Mr. WALEED ABDEL NABY
Observer
Mr. Ahmed Ahmed Besheer
Auditor
Pag 14 de 15
It is noted for the record that the following persons attended the closing meeting:
Participants name
Position
Mr. Ahmed El Gelany
Management representative
Mr.Mahmoud El Gelany
Quality control Manager
Mr. EL Sayed El Giushy
Lead auditor
Mr. WALEED ABDEL NABY
Observer
Mr. Ahmed Ahmed Besheer
Auditor
Pag 15 de 15
8. Report distribution list
Name of the organization: Eradah for Investment and Agriculture Development.
LSQA S.A.
Name of the auditor EL Sayed El Giushy
9. Annexes
Audit plan
Checklist (only internally)
Sincerely,
LSQA S.A.
The commissioned auditor

Name of the auditor: EL Sayed El Giushy

ERDAAA FS008e Audit Report

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ERDAAA FS008e Audit Report

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Audit-Assessment Report

Issue date: 01-07-2016

Name of the organization: Eradah for Investment and Agriculture

Order number (WIS):

Standard(s) and regulation(s):

Mr. Ahmed El Gelany

(Check lists, audit records, etc.)

Application for issuing of certificate:

Application for continuing certification

Next planned audit:

Planned audit date:

WALEED ABDEL NABY

1.2. Current situation developments since the last audit........................6

2.1. Significant internal and external issues (context)...............................6

3. Specific statements about the ability and effectiveness

4. Audit results - Major and Minor nonconformities Further procedure................................................................9

6. Hints (Observations) and recommendations ISO

7. Hints (Observations) and recommendations ISO

Report distribution list.................................................16

Issue date: 01-07-2016

for Importing & Exporting of Eradah for Investment and Agriculture

Included departments, products and services: Importing & Exporting of Agricultural

1.2. Current situation developments since the last audit

1.3. Audit objectives as seen by the organization

Review of conformity to the specification models, no additional audit objectives

legals requirements & customer / market, competitiveness,

2.2. Strategic direction

Delivering high quality importing & exporting of Agricultural crops with

2.3. Assessed Strengths

Consistent evidence of top management commitment, customer and/or

Management reviews are complete and demonstrate support by the majority of

(During 25/09/2016. a Certification Stage 2 Audit was made by LSQA S.A.,

3. Specific statements about the ability and effectiveness of

Issue date: 01-07-2016

3.2. (E) Methodology for determining environmental impacts

3.6. Statements regarding internal audits and management review

1st certification Audit.

3.8. Action taken based on hints and recommendations resulting from

1st certification Audit.

4. Audit results - Major and Minor nonconformities - Further

Major and Minor nonconformities

Hints (Observations) and recommendations ISO

Relating to 4: Quality management system

NA, Audit was ISO9001:2015.

Relating to 5: Management responsibility

NA, Audit was ISO9001:2015.

Relating to 6: Resource management

NA, Audit was ISO9001:2015.

Relating to 7: Product realization

NA, Audit was ISO9001:2015.

Relating to 8: Measurement, analysis and improvement

NA, Audit was ISO9001:2015.

The following recommendations are suggested for the improvement of the

NA, Audit was ISO9001:2015.

6. Hints (Observations) and recommendations ISO

Relating to 4.1: General requirements

NA, Audit was ISO9001:2015.

Relating to 4.2: Environmental and/or OHSAS policy

NA, Audit was ISO9001:2015.

Relating to 4.3: Planning

NA, Audit was ISO9001:2015.

Relating to 4.4: Implementation and operation

NA, Audit was ISO9001:2015.

Relating to 4.5: Checking