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TEC Product Certification Report
Product Highlights
Product Analysis
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Analyst Summary
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Technology Evaluation Centers (TEC) is pleased to announce that Solarsoft Tropos is now TEC Certified for online evaluation of
enterprise resource planning (ERP) solutions for mixed-mode manufacturing in the ERP Evaluation Center. The ERP Evaluation
Center enables you to compare and evaluate functionality based on TECs comprehensive model of ERP software. Data used in
the Evaluation Center are obtained from the vendors responses to TECs request for information (RFI). Certification ensures that
Solarsoft Tropos has demonstrated Tropos support for specific real-world business processes chosen by TEC analysts; and that
TEC analysts have analytically and comparatively reviewed Solarsoft Tropos RFI data against known benchmarks.
Reassurance: You can be assured that the data TEC provides about its certified products conform to a well-defined
standard of accuracy. When a vendors product is TEC Certified, it means that a trusted, independent third party has
seen the product up close.
Better communication with vendors: TEC certification helps ensure that vendors understand and respond accurately
to their clients RFIs. Certification with TEC analysts provides the opportunity to clarify any issues with the RFI criteria.
This ensures that the vendor is speaking the same language as its potential clientsand gives the clients an unambiguous specification of product functionality to inform their selections.
The certification seal is a valuable indicator for organizations that rely on the integrity of TECs research services for assistance
with their software selection projects. Organizations looking for a solution can be confident that theyre comparing the product
on an apples to apples basis with other, similar products.
Manufacturers dealing with dimensional products and industries with high levels of quality and testing regimes and
with a need for co-product and by-product management
Food and beverage processors that require flexible demand and scheduling, recipe-based bills of materials, full batch
traceability, and compliance to an appropriate legislation
Pharmaceutical products producers requiring high-level quality control, full traceability through multiple levels of
manufacturing, and United Stated Food and Drug Administration (FDA) compliance
Distributors of the above-mentioned products that deal with large numbers of stock-keeping units (SKUs) in multisite
environments, items traceability, CRM and telesales, flexible discounting policies, and trade-counter functionality
Solarsoft does not limit businesses to its Tropos ERP software; rather, the vendor offers a variety of optional applications to
support processes that are not part of the ERP softwares core functionality but may still be required by process manufacturers.
Some examples of additional functionality are EDI, distribution management, warehouse management, manufacturing
execution system, Web applications, and Informance enterprise manufacturing intelligence (EMI)all of which enables
organizations to get a complete view of their business.
Product Highlights
Unlike many primarily discrete manufacturingoriented ERP products, Tropos ERP is positioned as a corporate-wide ERP system
specifically designed for process and recipe-based production environments. The product is also capable of supporting some
discrete manufacturing.
Specific components of manufacturing-focused Tropos ERP include its abilities to naturally work with co-products and byproducts with proper tracking of associated costs, to deal with recipes and formulas, and to handle inverted bills of materials. It
is also worth noting that lean manufacturing is one of the companys most important target software sectors.
Another important note is that although Tropos software is focused on manufacturing and distribution activities, its financials
and human resources functionality are supported via built-in integration with Solarsoft partner solutionsCoda Financials from
UNIT4 and human resource management and payroll solutions from Mitrefinch Ltd. Both products perform very well in their
areas and represent a best-of-breed approach to delivering the required functionality.
The software includes a project module whereby a company can track projects; for instance, a pharmaceutical company can use
the inherent project functionality to track its many research projects, such as clinical trials, and development projects, including
pre-production batches, and all their related costs can be consolidated by project. In addition, some specialized project
management applications and tools can be linked to Tropos if needed.
Since the system is compliant to food processing and pharmaceutical legal requirements, its workflow is designed with these
considerations in mind. For instance, the receiving procedure already includes quality control in easy-to-define steps, so no
additional modifications or code amendment is required. Due to quality management requirements, the software includes item
traceability by attribute, positive and at risk release logic, multiple quality specifications, and other functions. Reporting and
in-depth analysis on quality and product traceability at various levels are also available out-of-the-box and differentiates Tropos
ERP from its competitors.
There is a version of the system's user interface that is specifically adapted for mobile devices, such as hand-held and truckmounted bar code scanners, as well as personal computerbased devices for the capture of textual and graphical data. This
version uses a simplified interface for touch screen devices that use wireless communications within a factory and can be easily
tailored to specific operations and used by staff wearing gloves or working in other specific environments. Menu text can be
replaced with pictograms of actual equipment unit or products or any other icon.
Tropos ERP is available in English, French, and German, and includes translation capability for other languages.
Based on four main principles, here are the product highlights for Tropos ERP:
Ease of Use
Layout: Tropos ERP screens have a consistent look throughout the application and contain multiple features to
facilitate quick navigation. Screens can be customized according to a users preferences, including in the areas of menu
content, list of available actions, look ups and drill downs, and a quick code command for direct navigation to a certain
screen. Context-dependent help files are also available.
Task performance: Functional screens are designed in a way to sequentially guide users through fields and forms in a
logical manner, and contain hyperlinks allowing users to drill to lower levels for more detailed information or to
related screens and forms. This visual workflow-driven environment makes navigation and work tasks easier and more
effective.
Integration capabilities: Tropos ERP is built on the principles of open architecture and Microsoft standards, so
integration with Microsoft applications is natural, and not difficult when it comes to other systems. The vendor
specifically underlines the systems high capabilities for integration with shop floor machines and devices.
Workflow Design
Information retrieval: Look-up enquiries are user-defined and easy to navigate through. Possible options include
embedded integration with Microsoft Excel, multiple sorting capabilities, various filtering tools, grid customization,
and drill-down functionality to display lower-level information (up to transaction detail). Users are also able to create
their own look-up enquiry screens.
Alerts and notifications: Within Solarsoft Business Process Manager, an additional business process management
tool, users can create various alerts based on critical events in the business to be received by e-mail or short message
service (SMS). Tropos ProActive has an intuitive, drag-and-drop interface and does not require programming skills.
Security: Security is role-based and can be defined by a system administrator. User access rights can be managed by
company, but also can be set for individual users down to the screen and field levels.
Reporting capabilities: Tropos has a variety of standard reports that are based on Microsoft Reporting Services,
including an ability to create an unlimited number of new custom reports if required. In addition, interactive analysis
in a business intelligence application from QlikView and a range of predefined key performance indicators (KPIs) and
dashboard applications are available as extra offerings. Dashboards and KPIs are customizable to display the
information required and allow for drill down and drill back to the initial data and data from third-party sources, such
as other systems or spreadsheets.
Ease of Implementation
Server and DBMS platforms: Tropos ERP is a Web-based application built on Microsoft technology, it works on
Microsoft Windows server, and it may use either Microsoft SQL database or Oracle database. The architecture of the
software includes an application object layer that allows the use of objects and documents in other formats, such as
xml or EDI, process e-mail, and process plant equipment with logic controllers. The design allows naturally operating
with various types of computers, mobile devices, tablet computers, and industrial hand-held devices. Solarsoft usually
customizes existing devices for Tropos ERP, so theres no need to re-purchase this type of equipment.
Deployment options: Tropos ERP is currently available only as on-premise. Solarsoft does not offer a software-as-aservice (SaaS) deployment model; however, a hosted solution is available as well as a SaaS-type pricing model for its
on-premise product.
Flexibility: Although the software is a single code application, modules can be turned on and off as needed, and
implemented incrementally. Tropos ERP is designed to fully cover all the functional requirements of a midsize processbased manufacturer within the same software system, without the acquisition of add-ons or applications for specific
functionality from third parties.
Innovation
New features: The software contains approximately 40 job roles that cover core business activities and lead users
through a series of visualized and simplified business operations. This is an essential function that many ERP systems
lack, that helps prevent user confusion about what to do next and where the function is located within the system.
Solarsoft Business Process Manager, an extra business process management tool, provides six main business process
automations. It allows users to create and manage advanced business alerts, to create series of multi-decision linked
events for workflow automation, to automate production and publishing of documents, to push and update data to
Web sites or intranets, to automatically receive a request for information by e-mail and supply that data, and to
integrate with other third-party products.
Product Analysis
The following high-level graphs identify this products functional focus and competitive strengths. All data may be reviewed in
depth, using the TEC Advisor decision support system in TECs public Evaluation Centers.
Criteria Legend
1 Financials
2 Human Resources
3 Discrete Manufacturing Management
4 Process Manufacturing Management
5 Inventory Management
6 Purchasing Management
7 Quality Management
8 Sales Management
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Dominant Zone
Tropos ERP has five modules located in the Dominant Zone: Human Resource Management, Process Manufacturing
Management, Inventory Management, Purchasing Management, and Quality Management. Tropos strengths in process
manufacturing, inventory, purchasing management, and quality management are related to Solarsofts deep understanding of
business processes and customer needs, and its focus on support for these critical processes. Human resource management
functionality is supported via a partner product.
The dominant modules of Tropos ERP represent the bulk of the functionality within the product. If your business requires
more than the average breadth of functionality from these modules, this product will stand a much better-than-average chance
of satisfying your requirements.
Competitive Zone
Tropos ERP has four modules located in the Competitive Zone: Financials, Discrete Manufacturing Management, and Sales
Management. All these modules demonstrate a high level of support and so are located in the competitive zone. Tropos ERP
exceeds the average solution for financials and sales management (as explained in the Functionality Benchmarks section below).
Minimal Support Zone
Tropos ERP has no modules located in the Minimal Support Zone. This is no surprise given the vendors focus and experience in
the manufacturing software market, along with its deep specialization in certain vertical segments.
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Functionality Benchmarks
The following functionality benchmark graphs represent the quantity of support by Tropos ERP for the functionality within each
module identified in the TEC Focus Indicator, on a scale of 100 points. The closer the plotted value is to 100 (toward the outside
in spider graphs; toward the top in bar charts), the more functionality Tropos ERP supports. For the sake of comparison, you can
see an average of what competitor solutions offer by referring to the dashed orange line.
Financials
The Financials module provides features and functions that allow accountants and financial managers to ensure financial
transactions are tracked and properly recorded, and that this information is available via reports and other data retrieval tools.
Traditionally, this module includes the General Ledger, Accounts Payable, Fixed Assets, Cost Accounting, Cash Management,
Budgeting, Accounts Receivable, Financial Reporting, and Project Accounting submodules.
Criteria Le ge nd
1 General Ledger
314
235
3 Fixed A ssets
89
4 Cost Accounting
49
5 Cash Management
16
6 Budgeting
65
7 Accounts Receivable
105
8 Financial Reporting
35
9 Project A ccounting
51
Except for cost accounting functionality, Tropos ERP does not have its own financial module; however, it offers full integration
with best-of-breed financial software, Coda Financials, from its partner UNIT4. The rating score for this partner support
positions Tropos ERP in the dominant zone of the TEC Focus Indicator. Obviously, other ERP products for mixed-mode
manufacturing that rely on their own development in this area demonstrate a slightly lower support level.
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Human Resources
Management of Human Resources (HR) encompasses all the applications necessary for handling personnel-related tasks for
corporate managers and individual employees. Modules include Personnel Management, Benefits, Payroll, Employee Selfservice, Employee Metrics, Health and Safety, Workforce Management, and Training.
Criteria Lege nd
No. of Criteria
1 Personnel Management
97
2 Benefits
24
3 Payroll
70
4 Employee Self-service
22
5 Employee Metrics
13
11
7 Workforce Management
147
8 Training
26
The situation for human resources management functionality is similar to that for financialsTropos ERP does not have its own
HR functionality but comes fully integrated with a solution from partner Mitrefinch Ltd. By TECs rating scale, the partner
support receives pretty high numbers; thus Tropos overall level of support within the HR functional module exceeds the level of
an average ERP for mixed-mode manufacturing competitor.
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Criteria Lege nd
Product Costing
105
385
119
Production Planning
297
Project Management
36
68
38
Since Tropos ERP was originally and primarily designed and developed for process-oriented manufacturing, it is unreasonable to
expect a high level of support for all areas of discrete manufacturing. The graph above confirms this statement. While the
product is still very strong in product costing, shop floor control, production planning, and project managementareas that are
common for both types of manufacturingSolarsoft falls behind the average ERP solution for mixed-mode manufacturing in
more discrete-specific areas, such as field service and support, product data management, and product/item configuring.
Nevertheless, Solarsoft has many customers that successfully use Tropos to support their discrete-like business processes, for
example, the packaging of recipe-based products.
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Criteria Lege nd
Formulas/Recipes
67
22
25
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Material Management
46
Process manufacturing is the functional area where Tropos ERP is in its natural environment, which is definitely confirmed by
the rating score and the graph above. The softwares support level significantly exceeds that of the average product for mixedmode manufacturing and in the cases of functionality for process model (formulas + recipes) and process manufacturing costing
it reaches the maximal rating score of 100 points.
Tropos ERP is located close to the center of the TEC Focus Indicator for process manufacturing management, which means the
product is confidently dominant within this functional module.
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Inventory Management
Solutions for Inventory Management are used for the record keeping of goods that are warehoused, and for managing the
movement of these goods to, from, and through warehouses. Forecasting, finished goods reservation and allocation processes,
and inventory adjustments are also a part of this functional module.
Criteria Lege nd
No. of Criteria
Inventory ManagementOnline
Requirements
29
Processing Requirements
28
Data Requirements
12
20
Forecasting
52
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Adjusting Inventory
Despite the high average level of support for this module, Tropos ERP demonstrates excellent support in this area and exceeds
the average mixed-mode ERP solution in all submodules. Functionality for data requirements, reporting and interfacing
requirements, and locations and lot control received the highest possible ratings of 100 points. For these reasons, Solarsoft
Tropos is located in the dominant zone of the TEC Focus Indicator for inventory management.
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Purchasing Management
Purchasing Management encompasses a group of applications that controls purchasing of raw materials needed to build
products and that manages inventory stocks. It also involves creating purchase orders and contracts, supplier tracking, goods
receipt and payment, and regulatory compliance analysis and reporting.
Criteria Le ge nd
1 Profile of Suppliers
12
2 Rating of Suppliers
13
13
63
5 Pricing
13
16
7 Management of POs
25
24
9 Repeat Procurement
19
30
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Purchasing management is another module well supported by most vendors in our ERP for mixed-mode manufacturing
evaluation center, which explains the high average rating numbers. Tropos ERP is no exception to the rule, with a very good level
of support for all submodules, with Requisitions and Quotations and Receipts for Procurement being fully supported out of the
box. Some features of Tropos ERP may require modifications or customizations or third-party support.
The absolute rating numbers look good for Tropos software and, even with the high average support level by its competitors,
allow Tropos to be located in the dominant zone, but in its boundary zone.
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Quality Management
For Quality Management functionality in the ERP for mixed-mode manufacturing model, the only submodule is Production
Quality Management. This area encompasses a group of applications that controls processes for quality data collecting,
processing and tracking materials and finished products, and reporting quality-related information.
Criteria Legend
No. of Criteria
29
Quality management is another functional area where Tropos ERP is a dominant product within ERP for mixed-mode
manufacturing. With embedded quality assurance and traceability activities that are compliant with the high standards for food
and drug regulation in the US, UK, and Ireland, this software outperforms its multiple competitors. The difference between the
rating scores for quality management of Tropos and the average ERP solution for mixed-mode manufacturing is 8.3 points.
Of note, though, there is a relatively low number of criteria for the Quality Management module compared with other
functional areas in the ERP for mixed-mode manufacturing space.
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Sales Management
Sales Management encompasses a group of applications that automates the data entry process for customer orders and keeps
track of the status of orders. It involves order entry, order tracing and status reporting, pricing, invoicing, etc. It also provides
basic functionality for lead tracking, customer information, quote processing, pricing and rebates, etc.
Criteria Le ge nd
No. of Cr iteria
42
49
Available-to-promise (ATP)
10
77
29
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For sales management, Tropos ERP plays very well in our ERP for mixed-mode manufacturing evaluation center. Available-topromise functionality received a maximum rating score of 100 points. In fact, five out of six functional areas the product
confidently wins the average ERP software reaching rating maximums. The only exception is for the Customer Relationship
Management (CRM) submodule, where Tropos ERP is slightly behind the average rating. Tropos requires some modifications and
customizations in order to fully support CRM functional criteria. For this reason the sales module of Tropos ERP is only in the
competitive zone of the TEC Focus Indicator, but bordering the dominant zone.
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Analyst Summary
Solarsoft Tropos ERP is a powerful single-code enterprise-wide software that is designed primarily for medium-sized processtype manufacturers within the following vertical industries: mills, metal and plastics manufacturers, food and beverage
processors, pharmaceutical products producers, and distributors of recipe-based products.
Besides specializing in batch manufacturing of recipe-based products, Tropos ERP can also be differentiated from its
competitors as:
capable of providing many process manufacturingrelated standard functions, such as attribute processing, catch
weight, and multiple packaging configurations
naturally supporting by- and co-products along with accurate costing
easily integrated with third-party applications and with factory devices and machines
offering embedded quality control capabilities within the entire application
providing total item and components traceability
All the aforementioned factors make the Tropos software product a strong competitor in the ERP for mixed-mode
manufacturing space, and this was clearly evident during the certification process. As the certification report shows, the
software outperforms its industry rivals, including large and well-known tier-one and tier-two vendors, in the functional areas of
human resource management, process manufacturing management, inventory management, and quality management.
A wide variety of food and beverage processors, pharmaceutical, health care, cosmetics, and mills and metal processing
businesses, as well as businesses with process and some discrete manufacturing requirements, can successfully use the system
for managing their everyday activities. Its broad functionality, easy-to-understand and work with system design, and userfriendly interface along with its focus on compliance and traceability make Tropos ERP a very competitive enterprise software
for the targeted business size and industry.
Use TEC Advisor to compare Solarsoft Tropos ERP with other ERP solutions
for mixed-mode manufacturers, according to your organizations needs
and characteristics. Its free, fast, online, and easyand youll see the
results immediately.
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