FlexMaster ™

First Global Wi-Fi Managed Service Platform for

Enterprises and Service Providers

First Complete Management Platform BENEFITS

Enabling Enterprise and Carrier-Grade
Wi-Fi Service Infrastructure
The Ruckus Wireless FlexMaster Management System is the
industry’s only complete management platform for building
and managing both Enterprise and Carrier-Grade Wi-Fi Service
Infrastructures.
FlexMaster is a fully-featured, intuitive, and complete Wi-Fi man-
agement platform for all sizes of Enterprises. FlexMaster enables
network administrator to perform all critical functions necessary
to set up, maintain, and optimize the deployment of their busi-
ness Wi-Fi networks all from a single point.
FlexMaster can also be used by service providers as a unique and
exciting new way to extend their network footprint, enabling new
revenue streams and offering managed Wi-Fi services. Fitting
seamlessly into existing operational support systems (OSS),
FlexMaster is ideal for telecommunication carriers, multi-service
operators, and broadband providers looking to monetize Wi-Fi
services in growing new services markets, including hot spots,
hot zones, home spots, and IPTV services. FlexMaster is also ideal
for offering Managed Enterprise Wi-Fi services. FlexMaster was
designed for enabling a managed Wi-Fi service whether users are
at home, in the office or in a hot spot.
FlexMaster uses industry-standard protocols to manage Wi-Fi
service infrastructures. It provides a comprehensive set of capa-
bilities for configuration, fault detection, performance manage-
ment, and reporting of Ruckus Wireless ZoneDirectors, ZoneFlex
Access Points (APs), and MediaFlex APs. FlexMaster can manage
the Ruckus Smart Wi-Fi APs either in standalone mode or via the
ZoneDirectors.
FlexMaster can visualize remote RF environments, bulk configure
and manage groups of devices, securely monitor and manage
Single platform for Wi-Fi management by enterprises and
service providers
Simple to use, install, and deploy Linux-based management platform
for managing Ruckus Smart Wi-Fi systems.
Direct device access
Instant and secure access to Ruckus Wireless ZoneDirectors and
individual Smart Wi-Fi APs over the Internet or any private IP wide area
network.
Comprehensive management
Leverage industry-standard protocols such as SNMP, TR-069, TCP, and
HTTP/S for secure communication across the entire network.
Carrier-grade scalability
Automatically discover, configure, monitor, and troubleshoot tens of
thousands of remote access points.
At-a-Glance network dashboard
Provides system health overview of events, device connectivity, and
status of associated clients.
Bulk configuration and firmware upgrades
Upgrade individual or groups of Ruckus Wireless ZoneDirectors and
Smart Wi-Fi APs with a simple click of the mouse.
Sophisticated filtering, searching and grouping
Easily group and manage devices by geography, device type, serial
number, and customer.
Branch offices
Remote management features enable IT managers and service provid-
ers to better support remote sites.

Wi-Fi services.
Hierarchical administration rights
Easy to install and use, FlexMaster reduces the total cost of own- Provides multi-tiered access to the partitioned views of the networks’
ership by automatically discovering the deployed devices in your statistics, status, and reports.
network, eliminating the need for tedious remote configuration,
troubleshooting, and maintenance.
 First Global Wi-Fi Managed Service Platform
FlexMaster ™
for Enterprises and Services Providers

Introducing the Ruckus FlexMaster Management Services

Platform

Wi-Fi has become an essential access method for all types of devices,
in all types of environments. For Enterprises, the key is providing the
limited IT staff with an intuitive tool to easily set up and manage the
Wi-Fi devices without the need for RF expertise. For Service Providers,
the key is figuring out how to monetize and manage large-scale Wi-Fi
networks, and offer innovative managed Wi-Fi services.

The Ruckus FlexMaster System is the first complete management

service platform that lets providers securely control, monitor, and
upgrade Smart Wi-Fi systems anywhere in the world, whether over
the Internet or a private IP wide area network.

Simple to install, and easy to use with an intuitive look and feel,
FlexMaster provides a comprehensive solution for configuration, fault
detection, audit, and performance management.

It fits seamlessly into existing network management architectures

by uniquely leveraging a variety of industry-standard protocols such
as SNMP, TR-069, TCP, and HTTP/S.

FlexMaster also provides the scalability expected for large scale

infrastructures.

Enabling Managed Services

With FlexMaster service providers cre-
ate unique configuration parameters
on a bulk basis, and load different ver-
sions of firmware for each customer.

Managed MediaFlex and ZoneFlex

devices can be grouped by geo-
graphic region, device type, serial
number, MAC address range, or even
client’s name.

Multi-tiered access provides a parti-

tioned view of the provider’s custom-
ers that lets them view statistics,
status, and reports related to their
Wi-Fi networks. Using the administra-
Company A Company B Company C
tor access privilege, the provider can
access all of the devices in the man-
agement domain. IT managers and
service provider can create unique
The Inventory View gives providers the power to
Service Level Agreements for each client
manage different Wi-Fi infrastructures of different
or department in order to offer revenue customers on a single screen using a single
platform. Clients can also access the system to
generating services.
view only the statistics and reports related to the
devices on their network.

FlexMaster ™
The FlexMaster Device View allows administrators to configure and
monitor individual Ruckus devices.
FlexMaster communicates with Ruckus Smart Wi-Fi systems
using industry-standard SNMP, SOAP/HTTP protocols, and takes
advantage of TR-069 to establish safe and reliable links between
the managed devices and the FlexMaster server. This enables
remote access to devices on the LAN that normally might be inac-
cessible due to network address translation issues. Ruckus Smart
Wi-Fi APs can also be directly queried by other third-party SNMP
or auto configuration server (ACS) systems using TR-069.
Additionally, MediaFlex and ZoneFlex APs automatically reports to
the FlexMaster server during initial installation, and at pre-specified
periods. The FlexMaster can manually initiate instant communica-
tion, or schedule tasks to be performed at an opportune time.
At-a-Glance Dashboard
The FlexMaster Dashboard View provides at-a-glance summary of
all of the connected Ruckus Smart Wi-Fi devices that the Flex-
Master is managing.
The Dashboard View categorizes the different types of devices in
the network, as well as the firmware version of the devices.
An intuitive Events section gives the network administrator a quick
reference about the condition of the network. And a detailed
event timeline provides trend and historical records of all impor-
tant events that have occurred over the previous period.
First Global Wi-Fi Managed Service Platform
for Enterprises and Services Providers
FEATURES
• Multi-tiered management access
• Auto discovery of Ruckus devices
• Group configuration of devices
• Embedded database
• Manual or scheduled firmware upgrades for selected
devices
• Geographic representation of devices on the net-
works using Google maps
• Custom reports
• Secure access with remote SSL
• Comprehensive data through real-time network and
user level monitoring
• Connection and association reports
• Audits of user actions and system logs
The network administrator can quickly return to a specified time to
troubleshoot and analyze any abnormal conditions.
Detailed Inventory View
The FlexMaster Inventory view provides a detailed report of all of
the Ruckus Smart Wi-Fi devices in the network. Network adminis-
trators can easily navigate to any device and drill down for more
detailed information.
Integrating with the Google Map application, each of the devices
can be geographically displayed on the map to provide a more
physical presence to the network administrator. The devices can
be tagged into different groups (for example, access points for
hot spot chain, access points for hotel chain, access points for
Northern City, etc.) to improve the manageability.
Flexible Managed Services Configuration Templates
The FlexMaster Template view gives service providers a simple way
to set up the configuration profiles for different parameter settings
of devices. For example, if an administrator wants to configure
ZoneFlex APs for a hot spot chain differently than for a hotel chain,
then two templates with different parameters can be set up, saved
or modified before applying the configuration to the devices.
Bulk Firmware Upgrades
Ruckus Smart Wi-Fi system firmware can be upgraded individually
or in bulk. FlexMaster allows the operator to select a set of devices,
schedule the firmware upgrade, and receive notification when the up-
grade is complete. With a simple click of the mouse, the operator has
 First Global Wi-Fi Managed Service Platform
FlexMaster ™
for Enterprises and Services Providers

the flexibility to perform bulk firmware upgrades on all of the remain-

ing units in the field, or schedule upgrades for a specific time.

Comprehensive Reporting
The Report View allows network administrators to define, configure,
and select a variety of criteria upon which to run detailed reports
at a specified time. Reports, such as analyzing the uptime of all of
the Ruckus devices, or historical trend reports, can be generated by
leveraging the FlexMaster database. These reports can be viewed by
network administrators or senior management for a quick summary of
the condition of individual devices, or the entire network.

Powerful Provisioning
The Provisioning View allows administrators to configure and monitor
The Provisioning View is a powerful tool that gives administrators Ruckus ZoneDirectors.
the option to permanently save the configuration of each device. In
the event a user resets a pre-configured Wi-Fi device from the pro-
vider, the configuration can be restored to a known state quickly
and easily without user intervention.

Coffee Shop MINIMUM SYSTEM REQUIREMENTS

CPU • 2.5 GHz
PROVIDER NOC
Memory • 4 GB
HTTP/s Hard Drive • 160 GB
SNMP (future)
OSS Hotel
O/S • Red Hat Linux Enterprise Edition 5.0
PUBLIC
PRIVATE or higher
IP NETWORK

Product Ordering Information

HTTP/S Small business
FlexMaster TCP Model Description
SOAP/XML
ZoneDirector Smart WLAN Controllers
901-0100-FME0 FlexMaster software to manage up to 100 AP's
(software CD including user manual)
Airport
901-0250-FME0 FlexMaster software to manage up to 250 AP's
(software CD including user manual)
901-0500-FME0 FlexMaster software to manage up to 500 AP's
(software CD including user manual)
901-1000-FME0 FlexMaster software to manage up to 1000
AP's (software CD including user manual)
Home
901-2500-FME0 FlexMaster software to manage up to 2500
AP's (software CD including user manual)
901-5000-FME0 FlexMaster software to manage up to 5000
AP's (software CD including user manual)
901-0000-FME1 FlexMaster software to manage up to 10000
AP's (software CD including user manual)

Ruckus Wireless, Inc.

880 West Maude Avenue, Suite 101, Sunnyvale, CA 94085 USA (650) 265-4200 Ph \ (408) 738-2065 Fx

Copyright © 2008, Ruckus Wireless, Inc. All rights reserved. Ruckus Wireless and Ruckus Wireless design are registered in the U.S. Patent and Trademark
Office. Ruckus Wireless, the Ruckus Wireless logo, BeamFlex, ZoneFlex, MediaFlex, MetroFlex, FlexMaster, ZoneDirector, SpeedFlex, SmartCast, and
Dynamic PSK are trademarks of Ruckus Wireless, Inc. in the United States and other countries. All other trademarks mentioned in this document or
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