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v201003MR
Aspediens!
ServiceNow__!
WER
WAS
European Partner of ServiceNow since 2007
$125m
Offices
Resell in Zurich, Nyon, Paris, Bblingen (Stuttgart)
WARUM
30+
ITIL certified
professionals
dedicated
to
& Implement
(ITSM
and
BPM) companies
Concept
40+ customers,
including
international
Service Now (45+ with SolidServision GY)
(SAP, MON,
SSO,
PBX, ticket, etc.)
Integrate
75+ successful
projects
in 5AD,
years
(authorized
training
partner)
Train
Aspediens
Starter
Pack:
pre-configured instance
ready to go (time and effort saver)
Support (1st level and admin out-tasking)
Aspediens AIM: agile implementation
Audits
methodology (fast prototyping, fast results)
Develop
TOP EMEA Partner 2011 (award)
$13.3m
$0.8m
FY
06
08
11
Founded in 2003
Employees 2007-2011*
8
0.4
0.8
Aspediens 2012!
3.8
25
14
2!
AUFFORDERUNG!
GAP
ANALYSIS
CONFIGURATION &
VALIDATION RUNS
TESTING
TRAINING
GO-LIVE
&
HANDOVER
DOCUMENTATION
Kick-off
Requirements
loaded in ACT
Project plan
Minutes
Initial
prototype
following fitgap
Test scripts
Documented
test results
Risk register
Minutes
Instances
installed
Admin training
New
requirements
in ACT
Instance
configured and
ready for
testing
Defects loaded
in ACT and
corrected
Final
configuration
delivered
including fixes
Training slide
pack for IT
users
Quick guide for
IT users
Go-Live checklist
Extended
support period
Handover
Train the
trainer
delivered
5!
Aspediens 2012!