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Food Control
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Food Control 24 (2012) 199e205
This study reports the implementation of GMPs in a mozzarella cheese processing plant. The mozzarella cheese manufacturing unit is located in the Southwestern region of the
state of Parana, Brazil, and processes 20,000 L of milk daily. The implementation of GMP took place with the creation of a multidisciplinary team and it was carried out in four steps:
diagnosis, report of the diagnosis and road map, corrective measures and follow-up of GMP implementation. The effectiveness of actions taken and GMP
Implementation was compared by the total percentages of non-conformities and conformities before and after
implementation of GMP. Microbiological indicators were also used to assess the implementation of GMP in the
mozzarella cheese processing facility. Results showed that the average percentage of conformity after the implementation
1. Introduction
t 66%, while before it was 32 % (p< 0.05). The populations of aerobic
of GMP was signifcant increased to
microorganisms and total coliforms in equipment were signifcantly reduced (p< 0.05) after the implementation of GMP,
as well as
the populations
Mozzarella is a cheese obtained by stretching
acidifed
curd of total coliforms in the hands of food handlers (p< 0.05). In conclusion, GMP implementation
changed
the
overall
of the cheese processing unity, as well as managers and food handlers behavior and
complemented or not by the addition of lactic acid bacteria. The curdorganization
is
knowledge on the quality and safety of products manufactured.
Table 1
Percentages of conformities and non-conformities found in the mozzarella cheese processing plant before and after implementation of GHP.
Sections
Conformity
(%)
Diagnostic
43a
31a
17a
40a
31a
32a
Final audit
64b
58b
67b
93 b
47b
66b
Different superscript letters in the same line indicate statistically differences regarding the percentage of conformities (p < 0.05) between diagnostic and fnal audit
according to c2 test. et al., 2011). SSOPs must be implemented, monitored, assessed and any detected non-conformities should be corrected, with all the records kept
in fles for verifcation upon request (Anon, 2003). SSOPs are considered basis for the implementation of HACCP and have been implemented also in other types of
food business (Lockis et al., 2011). Due to the specifcities of activities of each type of raw materials and products processed, specifc SSOPs have been mandatory
for dairy processing plants in Brazil, which include: water quality, hygiene of surfaces contacting foods, prevention to cross-contamination, food handlers hygiene,
protection of foods against contamination and adulteration, identifcation and storage areas for chemical substances and toxic agents, employees health, pest control
and records (Anon, 2003).
In Table 3, an example of the road map prepared for addressing each non-conformity found during initial diagnosis is shown. The
Table 2
Non-conformities found in the cheese processing plant after the initial diagnosis, and the corrective measures performed.
1. Building and installations
Requirements
Non-conformity
1.1 External area
- Presence of unused
equipment, insects and
domestic animals.
3.1 Equipment
Unused materials in
ambient.
Recycled paper towels
Procedure for washing of
the hands.
Lack of procedures.
No-one responsible.
Inadequate storage
place;
Identifcation of the
products and degree of
risk.
- Absence of acclimatized
sectors, inadequate
ventilation in production
area.
Absence of toilets in production
sectors.
Non-conformities
No reports of analyses
carried out;
No record of chlorination or
pH control.
- Absence of cleaning procedures
and records.
Non-conformities
Inadequate cleaning;
Absence of cleaning procedures.
- Absence of maintenance
programs.
Requirements
Use of uniform only inside the factory.
5 Production
fow
5.1 Raw material and
consumables
Requirements
Non-conformities
- Use of uniform in the external
areas.
Non-conformities
4. Handlers
4.1 Cloakroom
Accumulation of whey in
production area.
3. Equipment, furniture
and utensils
Corrective actions
Send samples to laboratory;
Prepare spreadsheets to record the
chlorination and pH records.
- Prepare procedures and records.
Corrective actions
Clean correctly;
Elaborate cleaning procedures.
- Elaborate maintenance programs and
spreadsheets to prove it.
Corrective actions
- Only use uniform inside the factory.
Corrective actions
- Elaborate spreadsheets for product
inspection.
Corrective actions
- Incomplete manual.
- No written procedures.
implementation of GMP led to signifcant changes in the daily routine of the cheese processing plant because of either behavioral changes due to trainings or infrastructural changes. For instance, the water used for sanitizing equipment and facilities was ensured to have the minimal amount of chlorine established by the
legislation by the acquisition of automatic dosing equipment. The multidisciplinary team established a periodical checking (each 6 months) of the microbiological
quality of water used in mozzarella
cheese plant, as requested by Brazilian legislation (Anon, 1997a). Furthermore, items previously considered critical for food safety, such as the lack of grouts in
tiles and lack of sanitization program were addressed at the beginning of the implementation of GMP in the cheese processing plant (Table 2). Sanitization of
equipment and facilities is now performed twice a day, based on the SSOP policy, recorded and registered by workers. Automatic doors were also installed to
avoid contact of food handlers and potential cross-contamination, as well as, small ori fces have been closed to avoid access of pests. All out of use materials
Table 3
Example of road-map prepared for each non-conformity detected after the initial diagnosis.
N.C.
What
Where
Why
Internal area
Cracked foors
lacking sealing
cement, holes in
the walls.
External area
Bait-holders and traps
Whey deposit with
no lid
How
Who
When
Renovation
Production area
Avoid accumulation
of dirt and facilitate
cleaning
Immediat
e
Arrange traps
Factory yard
Buy bait-holders
Quality control
Factory yard
To control pests
and vectors
To avoid the presence
of pests and a bad
smell
Industrial manager
Immediat
e
Immediat
e
found in the internal and external areas of processing plant (Table 2) have been removed and proper destination has been given. Further measures implemented
included: i) qualifcation of suppliers of chemicals used for sanitization; ii) improvements in the storing room of chemicals for sanitization; iii) control through
worksheets of every raw material or products received in the processing plant; iv) establishment of procedures on the behavior of visitors to avoid crosscontamination of foods,
v) quality control of raw milk received for processing; vi) registration of temperature history at cold storage; vii) assessment of the microbiological and
physicalchemical quality of mozzarella cheeses once a month; viii) guidance and notifcations to milk farmers regarding hygienic handling of the raw material
and ix) recruitment of pest control company to assess the occurrence and establish adequate and effective measures to avoid the presence of pest in internal and
external areas of cheese processing unity. Altogether, the implementation of these measures resulted in high investments by the managers (values not disclosed)
compared to educational changes.
It has been observed that the main hurdles for the implementation of GMP in the cheese processing plant were related to the diffculties to change the hygienic
practices of food handlers and the lack of compromise by some of them to fulfll the forms and worksheets for documentation and record. In order to address
these issues, continuous trainings and several meetings were carried out to show the food handlers the importance of their collaboration for the success of GMP
implementation. Moreover, food handlers were also warned in the meetings that refuse to accomplish with hygienic practices could result in advertences leading
to cuts of small percentages in their salaries. It has been observed that all the structural changes performed in the cheese processing plant were only possible once
the food handlers were fully compromised with GMP implementation. This was because most of the non-conformities detected in the initial diagnosis were linked
to either non-knowledge of hygienic manipulation of foods or badly hygienic behavior. Strategies used to get the compromise of food handlers regarding GMP
included: i) training in GMP (personal hygiene, handling of chemical for sanitization) and ii) preparation of posters highlighting hygienic practices during
cheese making, hand washing, use of restrooms and hygiene of uniforms. While the frst action was used to ensure the compromise and motivation of food
handlers regarding GMP, posters served to keep food handlers warned on their correct behavior while working in the cheese processing plant. In addition, the
motivation of food handlers, the understanding of managers and their agreement with the multidisciplinary team on the importance of addressing the nonconformities for the quality and safety of cheese processed were driving factors for successful implementation of GMP in the cheese plant.
Signifcant increase in the percentages of conformities between the initial diagnosis and fnal audit was obtained for all the fve sections of GMP check-list used
(p < 0.05) (Table 1). The largest increase in percentages of conformities between the initial diagnosis and fnal audit were obtained for the sections of equipment
and tools and personal hygiene (p < 0.05). The average percentage of conformity after the implementation of GMP was signifcantly increased to 66%, proving
the success of the measures taken. The implementation of GMP in the cheese processing unity to reach such level of conformity was completed within 6 months. It is
important to stress that the time lapse for completing the implementation of GMP until the level of conformities reported in this study is dependent upon owners
commitment with the program, availability of resources, awareness of food handlers, among other factors. Therefore, as the GMP in an industry needs a constant
update, the time needed for other small scale industries to reach the same % of conformity cannot be easily predicted and it will be the result of how the issues
previously mentioned are managed.
The success of implementation of GMP in the cheese processing plant can be reinforced by the indicators used that effectively show a link between the
improvements in hygienic practices and potential strengthen of food safety. It can be seen in Table 4 that the populations of aerobic microorganisms and total
coliforms in equipment were signifcantly reduced (p < 0.05) after the implementation of GMP. Additionally, the populations of total coliforms in the hands of food
handlers were also signifcantly reduced after the implementation of GMP (p < 0.05). These results highlight that modifcations performed were adequate in
improving the hygienic practices adopted in the cheese processing plant, which will surely result in safer and better quality mozzarella cheeses.
In order to comply with Brazilian legislation (Anon,1997a), once each non-conformity was addressed and implemented, the manual of GMP was also updated.
All changes performed were recorded for further assessment on the progress of GMP implementation in the processing plant as well as training of food handlers
hired for working in cheese processing.
Table 4
Populations of aerobic plate counts and total coliforms in equipment and hands of
2
Aerobicplate count( CFU/cm
)
Diagnosis
Equipment
4.06
Handsof food e
handlers
1.34a
Final auditing
1.38 0.17b
e
2
Total coliforms( CFU/cm
)
Diagnosis
4.51 1.94a
5.81 1.48a
Final auditing
1.35 0.15b
1.22 0.07b
4. Conclusions
In conclusion, the implementation of GMP changed the overall organization of the cheese processing unity, as well as managers and food handlers behavior and
knowledge on the quality and safety of products manufactured. With the implementation of GMP and its continuous update and improvement, the cheese processing
plant will gain competitiveness due to the better quality of the products. In addition to the decrease of non-conformities, the work carried out has shown changes in
the behavior of food handlers and managers regarding the hygienic manipulation of foods, awareness by food handlers on their importance to the process,
improvements in the environment of work and quality of the fnal products. The approach reported in this study has been shown to effectively contribute with the
improvement in the quality and safety of cheese based on the Codex Alimentarius and Brazilian legislation recommendations. A similar approach can be used for
other cheese processing unities and food manufacturers, however, taking into account their specifcities and limitations to address any nonconformities.