Dear Mr.

Hitesh,

As intimated to you via mail, we have found 107 notebooks defective. Below is the
bifurcation.
Unclean

35

Upside down pages

Diary not Bound

Printing issues

Another page included

12

Torn pages

18

Missing pages

10

Pages not in order

14

Pages not cut properly

Total

4
107

These notebooks are of no use to us; hence you are requested to take them back.
After deducting the advance paid and the amount deductable for defective
notebooks from the total invoice amount, the net balance payable is Rs. 68,835.
Kindly accept the above conditions for us to proceed with the payment after
collection of the notebooks.
Thanks,