Beruflich Dokumente
Kultur Dokumente
IN COLLABORATION WITH
STAFFORDSHIRE UNIVERSITY UK
Individual Assignment
BSB10248-1 Personnel Management of Practice
Prepared By
Reshan Jayawardane (CB005529)
Batch Code: CF1431IBM
Date of Submission
12th of Jan 2015
Instructor
Rajitha Silva
Submitted in partial fulfillment for the degree of
Bachelor of Arts (Hons) in Business Management
Word Count:
MARKING CRITERIA
Company Background
Job Profile
Recruitment & Selection
Job Advertisement
Report Writing, Language, Flow, Research & Referencing
Self-Reflection
TOTAL (100%)
MARKS % OBTAINED
/ 10
/ 30
/ 30
/ 10
/ 10
/ 10
Table of Contents
1
1.1
Company background.....................................................................................- 3 1.2
HRM Strategy.................................................................................................- 3 1.2.1 Co key activities..........................................................................................- 3 1.2.2 Compensation position................................................................................- 4 2
About the job and person.....................................................................................- 5 2.1
Job Profile.......................................................................................................- 5 2.2
Detailed Job Description.................................................................................- 5 2.3
Person Specification........................................................................................- 6 3
Recruitment and Selection Process......................................................................- 8 3.1
Recruitment.....................................................................................................- 8 3.2
Recruitment Objectives...................................................................................- 8 3.3
Recruitment Policy..........................................................................................- 8 3.4
Selection..........................................................................................................- 8 3.5
Recruitment and Selection Procedure.............................................................- 8 3.5.1 Job Vacancy...............................................................................................- 10 3.5.2 Job Analysis..............................................................................................- 10 3.5.3 Advertising................................................................................................- 10 3.5.4 Screening of applications..........................................................................- 11 3.5.5 Exam.........................................................................................................- 11 3.5.6 Interviewing candidates............................................................................- 12 3.5.7 Selecting and Appointing Candidates.......................................................- 13 3.5.8 Induction and Training..............................................................................- 15 3.5.9 Probation...................................................................................................- 15 4
Job Advertisement...............................................................................................- 16 5
Self-Reflection......................................................................................................- 17 -
Reference..............................................................................................................- 18 -
Recruitment and selection Job advertising, liaise with job agents, conduct
interviews and exams, finalize employment contracts etc.
Induction Conduct orientation for newly recruited staff
Background checks Assist in the staff background checks prior to employment
Confirmation Assist core operations managers to monitor staff probation
progress and complete their confirmation.
Performance management Support operations managers to deploy and enforce
the staff assessment process.
Attendance & leave management Maintain formal records of attendance &
leave.
Career planning Establish and deploy career path program, in order to provide
a formal career progression avenue for staff
Rewards and recognition Assist core operations managers in setting up and
executing periodic staff rewards programs.
Promotions Govern the staff promotion process
Compensation and benefits Establish and fine tune the company compensation
position in line with market and external conditions.
Human resource information system Assist in the implementation and
maintenance of necessary ISs that are required to support the HR activities.
Employee exits Conduct exit interviews, finalize exit documentation and
finances etc.
Employee development Develop and conduct staff workshops, training
programs in order to continuous development of staff.
Desirable qualifications
3.4 Selection
Selection is the process of choosing an ideal candidate or candidates for a particular
position giving complete attention to organizational requirements utilizing series of
strategies.
1.Job
Vacancy
2.Job
Analysis
9.Probation
8. Induction
and Training
7.Selecting
and
Appointing
Candidates
3.Advertisme
nt
4.Screening
Applications
6.Interveiwin
g Candidates
5.Exam
3.5.3 Advertising
The organization will be advertising a job vacancy to inform the public about an opening
of a vacancy to attract the right quality and required number of candidates to the
organization. Typically the advertisement will include a brief description of the company,
job profile, summary of job description and person specification details. The common
modes of advertising includes newspapers, websites etc.
ENets develops the advertisement as per its communication policy and in line with the
job description / specification provided by the operations team. It is then, advertised on
selected newspapers such as Sunday Times and Sunday Observer. In addition, the same is
advertised on Top Jobs website.
3.5.5 Exam
This is not practiced by all companies; instead it depends on the company and job
requirements.
At ENets, the candidates are expected to sit an exam to test their technical, general
knowledge and English language competency. Each specific operations or support
function team will design and maintain the technical questions to suit their requirement.
Whereas, the Learning and Development team will do the same for General Knowledge
and English questions. Candidates who meet the minimum pass mark, will be short listed
further for the interview phase.
Source: (ENets,2014)
Source: (ENets,2014)
3.5.9 Probation
The Relevant manager will be closely monitoring the new employee about his
performance before making him a permanent employee. After the probation period is
ended the employee will be appraised according to his performance and will make him a
permanent employee.
At ENets, the Junior System Administrator will be given a probation period of 6 months
and the team lead will monitor his performance. If the employee performs well the
company will make a permanent employee. As per the job the team lead and manager
will mainly check the employees troubleshooting skills as well as how fast he adopted to
the environment, documentation and communication skills etc.
4 Job Advertisement
Junior
System
Administrator
About ENets
ENets is a global leader of providing IT Network Solutions for Small to Mid-size organizations and
Enterprises. It has been providing over 100 fortune 500 companies, quality, cost effective solutions based
on proven technologies over 17 years. The company mainly offers solutions such as network infrastructure
designing, network deployment, IT support services, network performance monitoring and network
security. Currently there are more than 100 000 employees worldwide, with principal offices in the UK,
US, Australia and New Zealand. The ENets Colombo branch houses around 1000 employees.
The Position
You will be working as part of the IT support team providing real-time Level 1 technical support to
International customers as well as local customers. Mainly you need provide high quality, real-time
assistance to the operations team when faced with problems related to, networking, and Servers systems
which could have an impact on productivity. You also will be Responsible for designing, organizing,
modifying and documenting, a customers IT system.
Responsibilities
The Person
The Eligibility criteria for this position is as follows.
If you are confident that you meet the above qualifications, please forward your CV to jobs@Enets.com
specifying the subject line as System Administrator.
5 Self-Reflection
Working on this assignment was a big opportunity for me to learn a good lesson about the
real situation of a company. Firstly I tried to come up with a structure for my assignment
and the first step what I did was I underlined the key words on my assignment sheet such
as HRM setup, job profile, job description, person specification, recruitment and
selection process and job advertisement. After underlining the key words I tried to get the
meaning from the internet. Next step I listed down all the key words in a piece of paper
and I went through the relevant slides to check what are the sub topics comes under these
key words. Lastly I listed them by putting bullet points and I came up with a structure.
This led me to explain the meaning of key words and to summarize most of the topics by
searching on the internet first, secondly to give a brief idea for each sub topics, thirdly to
express the meaning of some of the topics using my own words by getting the feedback
from others and by going through the relevant slides and books. By doing this it gave me
a proper understanding and a clear idea what to write next.
The next step, I tried to get some information about HRM setup from couple of
companies and each company had different types of HRM setups. It became a big
problem to me because I didnt understand most of the things. As a solution I asked help
from my uncle to solve this problem and to explain me step by step. After getting all the
information I got some sort of a plan what to do next and it helped me a lot to put my
effort in to it.
Overall it was really hard for me to understand some words and to write the report
according to the structure. Firstly it was hard for me to design a proper advertisement and
to create a job description and person specification according to the given assignment, but
I tried the best I can to finish it off at a certain level. Secondly by getting a clear idea
from the internet and getting feedback from others helped me to right the report
according to the structure. By working on this assignment I wanted to improve my
grammar, to understand the right meaning of some words, to write according to the
structure and to create and design.
At last it was a great experience by working on this assignment to get a clear
understanding about the structure and the procedure of the company. By completing the
assignment the main thing that I want to do is to show my assignment to the lecturer and
to get his opinion and to do some changes. Further I want to improve myself by starting
the assignment on time, by gathering information according to the question, by preparing
myself according to the assignment, by improving my writing skills and language skills
and by improving my time management skills.
6 Reference
Simplehrguide.com, (2014). Recruitment and Selection Process Description - HRM
Guide. [online] Available at: http://www.simplehrguide.com/recruitment-and-selectionprocess-description.html [Accessed 21 Dec. 2014].
Anon,
(2015).
[online]
Available
at:
http://www.failteireland.ie/FailteIreland/media/WebsiteStructure/Documents/2_Develop_
Your_Business/1_StartGrow_Your_Business/Recruitment-and-Selection.pdf [Accessed
05 Jan. 2015].
Topjobs.lk,
(2014). topjobs
|
Vacancy
Browse.
[online] Available
at:
http://www.topjobs.lk/applicant/vacancybyfunctionalarea.jsp?
FA=HNS&jst=OPEN&sQut=&txtKeyWord=&chkGovt=&chkParttime=&chkWalkin=&c
hkNGO=&pageNo=1 [Accessed 17 Dec. 2014].
Anon, (2014). [online] Available at: http://www.wnc.ac.uk/Documents/AboutUs/Working-Here/Recruitment%20and%20Selection%20Procedure.pdf [Accessed 30
Dec. 2014].
Businessballs.com, (2014). free job descriptions - job descriptions writing templates and
examples. [online] Available at: http://www.businessballs.com/jobdescription.htm
[Accessed 27 Dec. 2014].
Hr.nd.edu, (2014). Applicant Screening // Office of Human Resources // University of
Notre
Dame.
[online] Available
at:
http://hr.nd.edu/nd-faculty-staff/formspolicies/applicant-screening/ [Accessed 12 Dec. 2014].
Tutor2u.net, (2015). HRM - Key Objectives of HRM. [online] Available at:
http://www.tutor2u.net/business/people/hrm_objectives.asp [Accessed 1 Jan. 2015].
Ucl.ac.uk, (2015). UCL Human Resources - Induction and Probation Procedure for
Research
and
Professional
Services
Staff.
[online]
Available
at:
http://www.ucl.ac.uk/hr/docs/new_induction_probation.php [Accessed 02 Jan. 2015].