SUCCESSFUL ENTREPRENEURS OF

TOURISM INDUSTRY
BY CHETAN SINGH
MBA (INTERNATIONAL TOURISM)
GUIDE- DR. PAWAN GUPTA

ABSTRACT
Tourism businesses have been identified as
essential actors for creating jobs and
generally growing the economy. Also here
is attempt to identify the successful
entrepreneurs in tourism industry and how
they have started their businesses and what
they have done to be successful.
Also, we will try to find out how much
they contribute to the economy of the
country as well as how much tourism
industry is going to expand in coming
years.

INTRODUCTION
The promotion of entrepreneurship is not
only necessary for a healthy economy, but
is also critical for sustaining prosperity and
creating new jobs. Thats why, the
developed

countries

entrepreneurial

encourages

activities

as

the
most

important way to increase development,

productivity and economic growth.
The

importance

of

entrepreneurship

pervades all the economic sectors and all

the types of organizations

Entrepreneurship

has

been

heavily

researched but, in tourism, a relatively

little attention has been paid to the role of
entrepreneurial activities and, particularly,
to the manner how tourism enterprises
operate in different countries.
Nowadays, tourism is the largest growing
industry all over the world. The tourism,
accommodation and leisure industry are
built first of all upon the entrepreneurship.

Thats why an entrepreneurial approach is

just

as

relevant

and

important

in

hospitality, leisure, sports and tourism, as

in other sectors,
Generally, tourism entrepreneurship means
a lot of commercial activities done by
firms

(at

microeconomic

and

macroeconomic level) which activates in

urban or rural areas owned by small
individual undertakers, by groups of
business

partners

or

private/public

companies with limited liabilities, which

offers a wide range of tourism services.
Such services are: transport, hotel, food
service

outlets,

guest

houses,

travel

agencies, tour operator services, leisure,

entertainment, health and fitness clubs, the

production and trade of works of art and

handicraft, sport tourism

and visitor

attractions ranging from gardens to local

museums, and many other types of outlet.
That way, tourism industry is seen as a
combination of the activity of public and
private organizations actively involved in
the development, the production and the
commercialization

of

products

and

services able to assure the needs of the

tourists.

These

are

the

following

companies/

entrepreneurs on which we are going to

discuss1. Country club

2. The park
3. Cox and kings
4. Thomas cook
5. Cleartrip
6. Expedia.co.in
7. The leela
8. Club Mahindra
9. Goibibo.com

10. Yatra.com
11. kuoni sotc
12. Taj hotels and resorts
13. Makemytrip.com
14. Oberoi hotels and resorts
15. Itc hotels

1. Country club
Established in 1989, the Country Club is a
pioneer in the concept of offering 360
leisure hospitality membership services in
India. A full range of Country Club
specialty

services

include

member

exclusive clubbing hubs, splendid holiday

destinations, trendy fitness centres and
star-studded entertainment events.

2. The park
The Park Group of Hotels is a pioneer in
the concept of luxury boutique hotels in

India. Over the 40 years since it was first

established, the group has grown in
popularity and prestige, achieving global
standards of product quality and service
excellence.

3. Cox and kings

Cox & Kings (C&K) is the longest
established travel company in the world.
Its distinguished history began in 1758.
Its India operations are headquartered in
Mumbai and has the status of a limited
company. It has over 12 fully owned
offices in India across key cities such as

New Delhi, Chennai, Bangalore, Kolkata,

Ahmedabad, Kochi, Hyderabad, Pune,
Goa, Nagpur and Jaipur.

4. Thomas cook
Established in 1881, Thomas Cook (India)
Ltd (TCIL) is the leading integrated travel
and

travel

related

financial

services

company in the country offering a broad

spectrum of services that include foreign
exchange, corporate travel, mice, leisure
travel,

insurance,

visa

and

passport

services and e-business.

TCILs footprint currently extends to over
232

locations

(including

23

airport

counters) in 95 cities across India,

Mauritius & Sri Lanka.

5. Cleartrip
Cleartrip Pvt Ltd is a private company
registered on May 12, 2005. The company
has an authorized capital of Rs 2.35 billion
(US$ 38.02 million) and paid-up capital of
Rs 2.3 billion (US$ 37.22 million).
The status of company in the records of
Registrar is active which means that it is
actively doing all its filing with the
Registrar.

Company has currently 9 director and falls

under the jurisdiction of Registrar of
Company-Mumbai.

6. Expedia.co.in
Expedia Inc. is the world's leading online
travel company and operates localised
websites for travellers in the US, Canada,
France, Germany, Italy, Denmark, Austria,
Belgium,

Ireland,

The

Netherlands,

Norway, Spain, Sweden, UK, Australia,

New Zealand, Japan, China and India.

With

the

launch

of

domestic

and

worldwide flight bookings and holiday

packages

on

Expedia.co.in,

Indian

travellers can book flights, hotels and

holiday attractions in any corner of the
globe - all in one place. With expert
customer service and a wide range of
packages, Expedia.co.in provides an easy
to use, fun and efficient way to plan and
book the perfect trip.

7. The Leela
The Leela Palaces, Hotels and Resorts is
owned and managed by Hotel Leela

venture Ltd which was established in 1983

in Mumbai. The company is a part of The
Leela Group whose portfolio includes
hotel and resort properties; IT and business
parks; as well as, real estate development.
The Group was founded by Late Capt. C P
Krishnan Nair, Chairman Emeritus and
Founder Chairman of Hotel Leela venture
Ltd, who envisioned The Leela as one of
the finest Indian luxury hospitality brands.
Under his leadership, within a short span
of 25 years, the Group has evolved from
one hotel, on the outskirts of Mumbai, into
a range of eight award-winning properties
across the country that celebrate India's

diverse

geography

and

architectural

history. In the process, The Leela redefined

standards of luxury hospitality.
The group has a marketing alliance with
US-based Preferred Hotels & Resorts and
is a member of the Global Hotel Alliance
based in Geneva, Switzerland.

8. Club Mahindra
Mahindra Holidays & Resorts India Ltd
(MHRIL) was incorporated in 1996 and
the

company's

flagship

brand

'Club

Mahindra Holidays' today has a fast

growing customer base of over 170,000

members and 40 beautiful resorts at some
of the most exotic locations in India and
abroad.

9. Goibibo.com
Goibibo is one of the top three online
travel aggregators in India. Goibibo's core
value differentiator is delivery of fastest
and trusted user experience - be it in terms
of quickest search and checkout flow, fast
payments, settlement and refund processes.
All this is backed by customer service
excellence and innovations in operations
and backend.

Goibibo is part of I bibo Group that also

owns India's No 1 online bus ticketing
platform, redbus.in.

10. Yatra.com
Yatra.com is an Indian online travel
agency and a travel search engine, with
headquarters in Gurgaon, Haryana in India.
It

was

incorporated

in

2006

by

entrepreneurs Mr Dhruv Shringi, Mr

Manish Amin and Ms Sabina Chopra.
Yatra.com is ranked as the leading
provider of consumer-direct travel services
in India and provides information, pricing,

availability, and booking facility for

domestic and international air travel, hotel
bookings, holiday packages and bus and
railway

reservations.

The

company

provides reservation facility for more than

40,000 hotels in India and over 500,000
hotels around the world.

THANK YOU