THOMAS NITZ, MBA

Island Lake, IL 60042 847.431.7280 tomn0825@comcast.net

H T T P S : // W W W . L I N K E D I N . C O M / I N / T O M N I T Z

VP OF OPERATIONS HEALTHCARE MANAGEMENT| CLINICAL & SUPPORT

SERVICES
Executive leadership career instilling operational efficiencies within medical environments
Dedicated to driving quality outcomes, financial stability, and excellent
quality patient care through operational improvements.

Personal Highlights Include:

Healthcare Operations Expert

Directed turnaround for unprofitable Skilled Nursing Facility to

9% positive net operating margin.

Influential Change Agent

Worked closely with the Medical Staff and flourished in a fast

paced, highly reliable and deeply accountable environment.

Employee Mentor & Motivator

Patient-Focused Business Leader
Revenue & Business Growth Strategist

Healthcare Operations Leader & Strategist as a Healthcare Operations Leader & Strategist with career progression from
clinical background as Nuclear Technologist to VP of Operations at multimillion-dollar hospital. I offer the innate ability to
lead, empower, and cultivate operations teams focusing on enhancing the patient experience, optimizing operations,
driving financial stability and improving quality. I am a motivated leader who achieves results through developing lasting
relationships with all key stakeholders including physicians, leaders, patients, staff and board members.
Industries: Healthcare, Hospitals, Skilled Nursing Facilities & Adjacent Industries | Teams: 400+ Employees
Operational Excellence
Customer Relations

Patient Care
Strategic Planning

Clinical Quality
Regulatory Compliance

Patient Safety
Project Management

Professional Experience & Impact

Advocate Sherman Hospital | Elgin, Illinois | 19952015
th

$267M, 255 bed acute care hospital and part of 5 largest health system in United States.

VP, OPERATIONS FOR ANCILLARY & SUPPORT SERVICES (2008-2015): Oversaw operations of multiple clinical and support
hospital departments, off-site ambulatory imaging centers, and long-term care and skilled nursing facility. Drove successful
fiscal management, quality control, operational excellence and business development efforts. Managed regulatory
compliance, leadership development, project management, physician contract negotiation and physician relations.
Operating Budget: $40M | Capital Expense Budget: $5M | Employees: 400+

Directed design, and operations for a $300M replacement hospital, which was completed on time and on budget.

Led business development strategy with a multi-disciplinary team, increasing Imaging Business through creation of
accredited breast center that increased visits to 10K annually, delivering major positive revenue impact to hospital.

Increased outpatient ambulatory procedures by 50% through acquisition of outpatient imaging center and
enhanced Interventional Radiology volume by 25% to 5000 annually by working with newly hired IR physicians to
change and enhance the IR program.

Developed profitable Radiation Oncology Services, capturing 15-20 patients daily after 3 years; oversaw space
design, business development planning, and recruitment of University of Chicago.

Increased negative operating margin to positive 9% for Skilled Nursing Facility; decreased readmissions to hospital
by 12%, improved employee engagement to 75th percentile, and patient satisfaction to 84th percentile.

Generated 18% blood and blood product cost reduction in one year after rollout of Transfusion Safety Program.

Guided operational improvements with physician input of the Wound Center operations across compliance,
billing, productivity and patient satisfaction.

Served as representative for Sherman Hospital on Advocate Support Operations Council focused on
standardization of operations, safety, and expense reductions throughout the system.

Led patient satisfaction strategies that resulted in overall Outpatient satisfaction at the 80th percentile.
See next page for continuation of relevant experience and highlights.

THOMAS NITZ

847.431.7280 tomn0825@comcast.net

Page 2 of 2

ADMINISTRATIVE DIRECTOR OF OPERATIONS, ANCILLARY & SUPPORT SERVICES (2001-2008): Directed operations
across several key clinical departments and led employee base of 400+ Associates. Managed all areas of support services
including Materials Management, Facilities, EVS, Nutrition and Security. Maintained accountabilities for budget
management, capital resource allocation, project management, productivity improvements and customer excellence for all
areas.
Core Focus: Dialysis, Imaging, Lab, Rehab, EVS, Facilities, Security, Food Svc, CV Services, Sleep Lab, Respiratory Care

Executively led the successful operations of the dialysis units at the main hospital and a remote facility. Also led the
initiative to divest of this service line to a national dialysis provider.

Significantly reduced radiology report turnaround times while creating cost and safety efficiencies via
implementation of enterprise-wide PACS and voice recognition systems.

Promoted organizational growth through project leadership spanning expansion of off-site Urgent Care, Imaging
and Rehab centers, Hospital Based Ultrasound, Mammography, Day Surgery, Nuclear Medicine and Laboratory.

Played vital role in adding $11M in gross revenue (2008) and 35K procedures annually through development of 3
off-campus imaging centers and the Sherman Health Imaging and Rehabilitation Center.

Created screening imaging program with Radiologist and Cardiologist input, delivering 700+ CT Healthy Heart
Scans in 3 months and mobile screening program with vascular ultrasound procedures.

Expanded Algonquin Urgent Care Facility for patient safety and efficiency. This included new RN station, pt. rooms
and relocating physician practice offices to new locations with minimal disruption to both business operations.

Spearheaded use of molecular testing in Laboratory Department that earned recognition as one of the best
programs within community based hospitals by the College of American Pathologists (CAP).

Facilitated Strengthen the Core objectives for 5-year strategic plan; ensured focus on driving efficiencies
throughout hospital, improving service delivery of ER, and implementation of IT projects.

TECHNICAL MANAGER OF MEDICAL IMAGING (1995-2001): Managed operations for all imaging departments and
oversaw contract negotiation and procurement of imaging and capital equipment organization-wide.
Core Focus: CT, MRI, Ultrasound, Nuclear Medicine, Diagnostic and Interventional Radiology

Guided Radiation Safety Program and Joint Commission requirements for imaging departments.

Implemented Prostate Brachytherapy Program in collaboration with Physicists and Radiation Oncologists from St.
Josephs Hospital to treat Sherman Hospital patients, navigating robust industry regulations.

Developed Technology Review Committee to assess and approve proposed organizational capital equipment
purchases.

Created and implemented the Bone Densitometry and PET Imaging Programs.

Additional Professional Experience

Chief Nuclear Medicine Technologist Delnor Community Hospital Geneva, Illinois
Senior Nuclear Medicine Technologist St. Mary of Nazareth Hospital Chicago, Illinois

Education & Professional Development

Master of Business Administration Lake Forest Graduate School of Management - Lake Forest, Illinois
Bachelor of Arts, Leadership & Management Judson University - Elgin, Illinois
Associate of Science in Nuclear Medicine Technology Triton Community College - River Grove, Illinois
American Society of Clinical Pathologists
Member, American College of Healthcare Executives