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12 Counterfeiting

24 Show and Tell


38 Flower Power
Official Mouthpiece of
43 Tyre Deniers
52 bottled Horsepower
77 New Challenges
The Phoenix

Conference Call
During March 2010 the automotive industry had the opportunity to visit two or three
shows in the Gauteng area. First up was the Tyrexpo Africa 2010 show held at the
Sandton Convention Centre from March 4 to 6, and two weeks later there was the
WATS show, held in conjunction with the Heavyweight Expo 2010, at the Tshwane
Events Centre, running from March 23 to March 26.

A
ll very useful and neces- appalling lack of manners. It
sary for those who want may be a case of closing the sta-
to keep abreast of ble door after the horse has
trends in the industry. bolted, but once I have ascer-
Adding to the lustre was a high tained the facts, I will do what I
profile tyre industry conference, can to ensure that this appalling
which was a significant feature of state of events does not happen
the Tyre Expo, and held on the again. The next Tyrexpo will
Friday alongside the exhibition. come around in 2012, and the
For anyone involved in the man- organisers have told me that
ufacture, distribution, retailing of they will once again convene a
tyres, or associate industries, this conference. Bully for them, and
was a show/conference not to be I appeal to the industry to sup-
missed. And yet, the attendance port this event the next time
at the show was lower than what I round. The stakes are high, and
would have expected. we cannot afford to pay the
price of hubris.
letters behind his name meant, and he
The feedback from the exhibitors was
spelled them out; CVO (Commander of
mixed; some were happy, some not so Our cover feature is the diametric opposite
the Victorian Order), CBE (Commander
happy. Not being an expert on show atten- of hubris. It is a case study of a corporation
of the British Empire), KCSG (Knight
dance, and being aware that in many cases that faced a devastating situation, mostly
Commander with Star of the Order of St.
it is the quality of visitor that is important not of their making. Circumstance had
Gregory the Great), DL (Deputy
rather than the quality, I shall not com- combined with history, and had dealt a low
Lieutenant). And of course the Sir denotes
ment further. blow. This inspiring story, which is on page
a knighthood. All very impressive, but not
16, could be called Restructuring 101, and
as impressive as his keynote address. He
However, I do consider myself as some- is instructive for anyone facing something
kept the small audience spellbound with
thing of a conference buff, and to my mind similar. Read it and learn.
his presentation, regaling them with his
the attendance at what transpired to be a
experiences in business and life and the
highly stimulating conference was shock-
philosophies behind his success. The
ing. Shocking in many respects. The
tragedy was that all this experience and
keynote speaker was Sir Tom Farmer CVO
advice fell on so few ears. An indictment
CBE KCSG DL, an absolute global icon in
on the South African tyre and fast fit
the tyre industry. Sir Tom is credited as
industry! It was worth it to attend the con-
being the man who revolutionised tyre
ference just to hear Sir Tom Farmer, but
retailing in the UK. He was the founder of
there was far more, and much to learn
the Kwik-Fit retail empire in Scotland in
about from industry leaders and commen-
1971, and built it into one of the world’s
tators, both domestic and global.
largest automotive parts repair and replace-
An overview of this conference is on page
ment specialists before selling it to Ford in
55 of this issue of ABR, and we also have
1999 for the not inconsiderable sum of
an intriguing view of the proposed tyre
US$2 billion. Subsequently, he has become
waste disposal plans from Fingal Wilde on
a philanthropist of note, supporting a wide
page 43.
range of charities whilst still keeping an
interest in the industry in his beloved
I am not sure of the reason behind this apa-
Scotland. During the conference I had a
thy, but I intend to investigate this
chat with “Tom”, and asked what all those

w w w. a b r b u z z . c o . z a
2 APRIL 2010
Contents

10 18 62

43 71
2 The Phoenix 43 Wilde Things
6 What’s the Buzz 48 Diamond Dialogues
12 AAMA Alert 50 AIDC Quiz
14 Personal Profile 51 e-CAR
16 Cover Feature 52 Top Class Topics
20 Auto Topical 54 Show Time
22 The Chery Story 60 Capricorn Insights
24 Frankley Speaking 62 Partinform
26 Industry Update 66 Life Goes On
28 Tony’s Take 68 The Golden Triangle
30 Life Goes on 70 Model Revamp
31 Commercial Vehicle News 72 Vehicle Evaluation
32 Weighty Issues 74 Hyundai Update
33 Spirit of Safety 76 Toyota Racing
34 Intelli-Driving 77 Team Timken Thrust
36 Tyre Safety 78 Fast Wheels
38 Burford on Brands 79 Midas Sport
42 Customer C.A.R.E. 80 The Last Writes

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venience sustained by any reader as a result of information or advice in Automotive Business Review. The information provided and opinions
expressed in this publication are provided in good faith and do not necessaraly represent the opinion of the publisher. No article may be repro-
duced in any form without the prior written permission from the publisher, except for the quotation of brief passages in reviews.

Publishing Editor Horn, Gerhard Editorial Office: Design and Reproduction:


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Editors at Large Wilde, Fingal e-mail: bigheart@iafrica.com e-mail: jackie@kraftinfo.co.za
Alwyn Viljoen Website: www.abrbuzz.co.za
Paul Collings Published by: Printing:
Trilogy Publishing Subscriptions and Data Business Print Centre, Pretoria
Intelli-Driving Editor Management:
Eugene Herbert Advertising Sales: Trilogy Trading & Promotion Official Mouthpiece of
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Correspondents Tel: 012 654 2745 Wendywood 2144
Beeton, Frank e-mail: abr@stanport.co.za Tel 27 11 802 6020
Borlz, Baron Claude Fax 27 11 802 3979
Burford, Adrian Marlene Erasmus e-mail: bigheart2@iafrica.com
Gamble, Austin 082 837 2668
Hogg, Gilbert e-mail bigheart2@iafrica.com

4
What’s the Buzz?

Road safety enhanced through


revolutionary tyre pressure-
monitoring device
A revolutionary heavy vehicle accessory which monitors tyre pressures on trucks, trail-
ers and buses is playing a significant role in improving safety on roads in South Africa.
Marketed under the brand name P-Eye, the state-of-the-art device replaces the tyre
valve cap monitoring preset minimum tyre pressure – if the pressure drops more than
5% below the required setting an LED lamp starts blinking. This makes it a relatively
simple task for commercial operators to establish tyre pressures on their fleet, as a visu-
al check on any vehicle fitted with the device quickly reveals whether tyres are all cor-
Preggie Govender & Phumlani Bayeni of Serco with rectly inflated. The system is thus both safer and more cost efficient than manual checks
a newly fitted p-eye tyre pressure monitor. as it is not necessary to check every single tyre, with action necessary only when the
LED’s are blinking.

(motorpics)
Giniel de Villiers honoured as Bridgestone/Guild of
Motoring Journalists Motor Sportsman of the Year

Giniel de Villiers, winner of the 2009 Dakar Rally in Argentina


and Chile in a factory Volkswagen Race Touareg, is the2009
Bridgestone/Guild of Motoring Journalists Motor Sportsman of
the Year. There were six other nominations for the prestigious
award, which was first won in 1964 and has been sponsored by
Bridgestone for the past 17 years. They were Gavin Cronje;
Hergen Fekken and Pierre Arries; Evan Hutchison; Sheridan
Morais; Ralph Pitchford; and Duncan Vos. Winner of the Colin
Watling Award for special achievement in motor sport by some-
one other than a competitor was Peter du Toit, owner of the
popular Zwartkops Raceway near Pretoria. Also nominated for
the Colin Watling Award were Glyn Hall and Jan Hartzer. Giniel de Villiers and Peter du Toit with Danie van Jaarsveld,
Chairman of the SAGMJ.

Gauteng dealerships
make a clean sweep at
Renault’s 2009 dealer
awards
Renault South Africa’s 2009 Club of Diamonds
Dealership of the Year award has gone to McCarthy
Renault The Glen. East Rand Renault, Boksburg took
second place overall with Fountains Renault, Tswhane
completing the Gauteng-based top trio. Bill Louw,
Dealer Principal at Renault The Glen said it was an hon-
our to once again take home Renault’s top award “which
we last won in 2007.” Louw predicts good times ahead:
“The motor industry has turned the corner and I believe
that with the product line-up that Renault now has,
their growth in 2010 will be way above that of the mar-
(quickpic)

ket.” He also praised Xavier Gobille, Managing Director


of Renault SA for his vision, dedication and delivery on
all the promises made to the dealer network.

KenKen 4 x 4
How to Play:
Like Sudoku, even though difficulty may vary from puzzle to puzzle, the rules for
playing KenKen are fairly simple:
For a 3 x 3 puzzle, fill in with the numbers 1-4.
• Do not repeat a number in any row or column.
• The numbers in each heavily outlined set of squares, called cages, must combine (in any
order) to produce the target number in the top corner of the cage using the mathematical
operation indicated.
• Cages with just one box should be filled in with the target number in the top corner.
• A number can be repeated within a cage as long as it is not in the same row or
column. Answer on page 80

6 APRIL 2010
What’s the Buzz?

AIDC TO ASSIST the motor industry. Employers will then be


able to upload the contact details and skills
RETRENCHED profile of retrenched employees, into a
national automotive skills database," he says.
WORKERS The initiative is being funded by the Gauteng
Provincial Government's Department of
The AIDC is launching a project to assist Economic Development. AIDC will set up a
retrenched workers in the automotive indus- help desk to update records and keep job
try by creating a platform on which to show- seekers informed on the latest employment
case their skills and by creating a central job opportunities in the automotive and related
bank. Barlow Manilal, AIDC CEO, says that industries. "The idea is to also link the rele-
the Gauteng Provincial Government is vant skills of job seekers to other sectors that
addressing the fact that many retrenched could offer immediate employment while still
workers would not necessarily all have the tracking the movement of automotive skills
required resources to enter a formal recruit- throughout the country," says Barlow. The
ment process such as a comprehensive CV, project will kick-off in April 2010 with the
access to the internet or even perhaps money development of the web portal and database
to call for an interview from a mobile phone. running concurrently with an initiative to
"For this reason, we are developing a process upload retrenched workers contact details and
to capture the details of retrenched workers in skills profiles. Barlow Manilal – AIDC CEO

Hyundai present eight world debuts at Geneva


Hyundai revealed the all-new concept car i-flow (HED-7) at the Geneva Motor Show in March 2010. The i-flow, which advances the ‘fluidic sculp-
ture’ form language of Hyundai, was joined on stage by other newcomers, including the facelifted i30 – to be launched as i30U – and a number of
new, production-ready derivatives with CO2 emissions below 100g/km. A future D-segment contender from Hyundai, i-flow boasts sleek, elegant
lines which not only create a bionic, futuristic shape, but also contribute to exceptional aerodynamics. The drag coefficient of 0.25Cd helps to
reduce the car’s CO2 output to just 85g/km and fuel consumption to only 3l/100km. Hyundai’s first diesel-electric hybrid powertrain is a key fac-
tor in delivering such an environmentally-conscious return. The exciting new U2 1,7-liter engine is augmented by two-stage turbocharging and
Hyundai’s Lithium Ion-Polymer battery, to give a very efficient and advanced combination, partnered with a six-speed, dual-clutch transmission.
The glossy ‘Liquid Metal’ finish – developed by BASF Coatings – adds to the visual impact of i-flow’s exterior. Special-effect pigments in this eco-
friendly waterborne coating give the surface a polished metal appearance, and highlight the sculptural character of the car.

TENNECO FORMS NEW JOINT VENTURE IN CHINA WITH FAW SIHUAN TO SUPPLY
EMISSION CONTROL SYSTEMS FOR CARS AND TRUCKS
Tenneco Inc. has announced it has entered into a joint venture (JV) with Changchun FAW Sihuan Group Ltd., a subsidiary of FAW Group
Corporation, to supply emission control components and systems for passenger and commercial vehicles. The new JV will be based in
Changchun. “We are very excited to be partnering with FAW, one of China’s leading manufacturers of light and commercial vehicles,” said
Gregg Sherrill, chairman and CEO, Tenneco. “This new JV not only further expands our market-leading emissions control position in the
growing China passenger vehicle market, but also gives us better access to China’s commercial vehicle segment, which is the largest in the
world.” The JV has three partners – Tenneco with a 41% equity share, FAW Sihuan with a 49% share and Tenneco Tongtai (Dalian) Exhaust
System Company Ltd. with a 10% share. Tenneco will have management control due to its 80% equity share in Tenneco Tongtai. Initial
customers will include FAW-Volkswagen and FAW Jiefeng.

8 APRIL 2010
What’s the Buzz?

ELECTRIC CARS ON THE MOVE ALONG THE A40


An innovative group of research institutes and businesses were assigned in March 2010 to run the “E-mobility in commuter traffic” development
project for the Rhine-Ruhr Model Region. Together they will be examining the practical implications of “electric commuter traffic between Rhine
and Ruhr”. The project partners are RWE Effizienz GmbH, Renault Deutschland AG, the automotive engineering research company,
Forschungsgesellschaft Kraftfahrwesen mbH Aachen (fka), and the Institut für Hochspannungstechnik (High-Voltage Engineering Institute) of
RWTH Aachen University. Coordination is carried out centrally by the project control centre, EnergieAgentur.NRW. The vehicle fleet consists of 40
Renault pre-production electric vehicles along with 110 converted electric cars that RWE is providing as lease vehicles. Renault is providing models
of the Kangoo Express Z.E. utility vehicle and the Fluence Z.E. mid-range family sedan. The RWE lease vehicles, based on the Fiat 500 and baptised
Karabag 500 E, are equipped with the most up-to-date lithium-ion batteries. Models based on the Fiat Fiorino are also being used. With a range of
between 100 km and 140 km they are perfectly suited to urban driving.

McCARTHY NISSAN SCOOPS THE


LAURELS AT DEALER AWARDS
McCarthy Nissan was the dominant company at the recent Nissan SA Dealer of the
Year awards function, taking no fewer than five trophies, including the overall Dealer
of the Year, which went to McCarthy Nissan in Woodmead. McCarthy Nissan was
adjudged Dealer Group of the Year, while McCarthy Woodmead was named Sales
Dealer of the year - for selling the most Nissans in the country – as well as Dealer of
the Year in the Mega category, overall Dealer of the Year and having the Sales manag-
er of the Year. The End Street outlet, in the Johannesburg CBD had been a finalist in
the Large category of the annual contest. “There was no special action plan in our
McCarthy Nissan dealerships aimed at collecting these laurels,” said the proud man-
aging director of McCarthy NSN, Geoff Jooste, who is responsible for the Nissan,
UD Trucks, Renault, Fiat and Alfa Romeo franchises in the McCarthy Group. Jooste,
who joined McCarthy 38 years ago, says the awards were the fruit of his Nissan deal-
ers sticking to basic business principles by ‘doing all the right things and doing things
right.’ He also stressed the importance of remaining humble in these times of success,
as an arrogant attitude can be a big negative going forward.

Beware of Volkswagen Golf VI 1.4 TSI 90 kW Comfortline is named


potholes! the 2010 South African Car of the Year by the SA Guild of
The weather over recent
months has caused potholes
Motoring Journalists
of all sizes on many roads
including motorways, so The South African Guild of Motoring Journalists
motorists need to take extra (SAGMJ) announced the Volkswagen Golf VI 1.4
care when driving to avoid TSI 90 kW Comfortline as South Africa’s 2010 Car
damage to their own car. of the Year (COTY) at a gala banquet at Gallagher
Tyres are especially at risk, Convention Centre, Midrand, on Thursday, 18
because sharp edges and deep March. The awards function, hosted by competition
potholes can damage the sponsor WesBank, was attended by the who’s who of
tread or the sidewalls. "The the South African motoring industry. The
holes in the road surface announcement of the prestigious accolade comes
mean that tyres and rims in after a stringent process of voting and physical test-
particular suffer" warns Björn ing of eligible cars launched onto the SA market
Bolze, head of Customer from 1 November 2008 to 31 October 2009. An in-
Service for Tyres at depth poll of the SAGMJ full members, followed by
Continental. "Moreover if a second vote by the COTY jury, arrived at eight
the tyres have insufficient finalists towards the end of last year. The COTY
pressure, there is a risk that jury, made up of the top motoring journalists in the
the tyre sidewall will be country, then put the finalists through two days of
squashed and damaged. In testing in February and subjected them to a rigid
extreme cases this can lead to scoring process.
tyre failure. Low speed
reduces the risk." The rims The final audited scores showed the Volkswagen
may also be damaged in the Golf VI 1.4 TSI 90 kW Comfortline as the eventu-
process - and with expensive al winner of what is widely considered to be the
alloys, consequential costs most prestigious accolade in the motor industry. The
may be high. This is a good SAGMJ, a professional body of qualified motoring
reason for checking tyre pres- writers, has annually awarded the title of SA’s Car of
sure more often than usual in the Year for 25 years. The Volkswagen Golf VI 1.4
order to protect the tyre and TSI 90 kW Comfortline beat off strong competition
spot creeping pressure loss. from the Alfa Romeo MiTo 1.4 TBi, Audi Q5 2.0T
Local councils will probably FSI® quattro® S tronic, Chevrolet Cruze 1.8 LS,
not be able to carry out all the Hyundai i20 1.6 GLS, Suzuki Alto 1.0 GLS, Toyota
road repairs straightaway - so Prius 1.8 ECVT Advanced and Volvo XC60 3.0T
motorists might need to get Geartronic, which were the other finalists vying for
used to the idea of living with (motorpics)
honours in the country’s premier motoring event.
potholes for quite a while.

10 APRIL 2010
ALERT

Counterfeiting –
An Industry Call for a Conscience
Over the past two decades, there has been a proliferation of counterfeit product enter-
ing South Africa. From DVDs to watches to running shoes to Bafana Bafana
jerseys through to automotive parts, there is literally nothing that the ethically chal-
lenged counterfeiter will not turn his hand to. Morally, from the buyer’s
perspective, there is no difference whether you buy a pirated copy of Avatar or a rip off
of a branded engine gasket. It is simply wrong. From a safety, or life and limb perspec-
tive, there is a massive difference. Not only is it wrong, it is dangerous, and more damn-
ing, unconscionable.

A
counterfeit Rolex watch may stop ticking a few days Such is human nature. And many people think that laws are there
after purchase. A Springbok rugby jersey may reduce to be broken. However, there is a stronger impediment to coun-
from XXL to M after the first wash. A snazzy pair of terfeiting, which if practiced will have a far stronger impact than
Nike running shoes may lose its sole during the first any piece of legislation or threat of sanction. This is your con-
kilometre. All inconvenient and irritating, and an science. Sigmund Freud identified the Super Ego early in the
instructive lesson in the concept of “goedkoop is duurkoop”, but twentieth century as an inherent condition of that contradictory
the only lasting damage will be your pride. And, unless that species euphemistically known as Homo sapiens. He was of the
incredibly shrinking jersey restricts your breathing, or you swal- opinion that this is what stood us apart from the rest of the ani-
low the watch, there is no physical danger. With automotive parts, mal kingdom. And taking this line of thinking further, this is
however, it is another story altogether. After you have fitted that what has kept the greater mass of humanity on the straight and
cheap counterfeit brake pad, and you fail to bring your vehicle to narrow since Adam and Eve partook of the fruit of knowledge.
an emergency stop when that taxi runs the red robot, it is more
than your pride and your pocket that is in danger. Your life, and Your Super Ego, or your conscience, is what AAMA is appealing
more importantly, your family’s lives, are worth far more than the to when it tackles the scourge of counterfeiting in the automotive
saving of a hundred or so Rands. It goes further than that. In aftermarket, and most particularly, AAMA is appealing to those
today’s lawless environment, practically any automotive part may who deal in counterfeit product. The cash strapped motorist will
be defined as a life and limb part. When your car comes to stop always be looking for bargains, and the emerging market has
on a lonely and unlit stretch of road at ten o’clock at night, many people who are struggling to make ends meet. Thus, the
because that incredible bargain of a clutch plate decided it did not emerging market which tends to be less informed, are more
like the torque it was being subjected to, it is no longer the threat inclined to look for cheap product. It is this fact that puts the
of an accident that you have to worry about. What should keep onus and critically, the duty of conscience, strongly on the shoul-
you interested, and what will keep your life insurance assessor and ders of the importers, wholesalers, retailers, and workshops and
the executor of your will busy for more than a few months, is that end user fitters. They are the first and last line of defence for the
roaming bandit who thinks that your life is worth less than the informal automotive aftermarket, and thus they bear a strong
shiny new Blackberry that he craves. The Consumer Protection responsibility of duty and morality. AAMA trusts that conscience
Act will be coming into effect later this year, and this Act should trumps profit, as businesses run on ethical lines ironically last
put a brake on the nefarious activities of the counterfeiters, but longer than those run on purely self-seeking lines. In this case,
the practice will continue. conscience equals long term sustainability.

12 APRIL 2010
Personal profile by Roger McCleery

Q&A SUN MOODLEY


He is a sponsor of motor sport and motoring events. He is a racer of note on our national circuits, having raced
single seater Can-Ams and now a Porsche. In fact he has been a Porsche man all his life and once owned the fastest
road going Porsche in South Africa. We are talking about Sun Moodley (55) CEO and Owner of one of the fastest
moving national road freight companies in the country - Bigfoot Express Freight.

HOW BIG IS BIGFOOT EXPRESS WHAT DOES IT TAKE TO MANAGE He finished 1st in the Class he raced.
FREIGHT? SUCH A BIG FLEET ?
WHAT DO YOU DRIVE ON THE
“We have six branches around South Africa A hands-on attention-to-detail attitude, ROAD?
and a fleet of 135 trucks ranging from informed truck purchases, a fantastic Fleet
1.5 – 28 tons. Our staff complement is 350 Manager and a great staff compliment are I own a Porsche Carrera for every day use,
at present. They are like a happy family to what it takes to manage a fleet the size of and a Porsche GT3 RS.
me. They are all target driven with the right Bigfoot Express Freight. From the labourers DID YOUR CHILDREN JOIN BIG-
attitude. We look after 2500 clients a day to the management staff, we all have a great
FOOT EXPRESS?
between our branches; Durban, Johannes- deal of respect for one another and work
burg, Bloemfontein, Cape Town, East together as a unified team. We dispose of our No, they have decided to make their own
London and Port Elizabeth. We provide a trucks every 2 to 3 years. To facilitate reliabil- success in the world. My youngest daughter
just in time service and our motto is ‘big to ity and speed of delivery. At any time there Reshni (21) is studying fashion design, her
small we haul ‘em all’ .” are 2 drivers in each truck so as to allow one older sister Renisha (24) has an IMM degree
to rest while the other is at the wheel. We use and is now studying to be a Professional
STAFF BEEN WITH YOU A LONG Volvos for Long distance City to City deliv-
TIME? Chef. My son Preyen (25) is a Graphic
eries and; Toyotas, Mercedes Benz and Isuzu Designer and owns his own photographic
There are two male staff members who have trucks for Inter City deliveries. All our horses studio.
been with me 26 years, starting out as labour- use Michelin Tyres.
ers and moving up the ranks. Both have been HOW DOES YOUR WIFE FEEL
YOU HAVE BEEN MOTOR RACING
drivers now for many years. There are many FOR 9 YEARS NOW? ABOUT YOUR MOTOR RACING?
other staff members who have been with me My wife of 28 years, Rina, is very supportive
for a great length of time. My son Preyen (25) started karting and
received a great deal of guidance from Guy of my racing and attends events with me.
HOW DID YOU GET STARTED? Botteril and father Dave Botteril. I decided to YOU SPONSOR MOTOR SPORT
As a youngster I always wanted to do some- give it a try and started in the GP Gearbox ASWELL?
thing in transport. My parents had a little class. As members of the KZN Kart Club we
supermarket in Durban so that is where I also participated in races such as the Bigfoot Express Freight is a joint sponsor of
learnt my business acumen. In 1984 I pur- Pinetown Street Race in 2004 to 2006. Super Motard racing with Mr Price. We also
chased an American Fried Chicken outlet in partner sponsor a Go-Kart circuit in KZN as
AND THEN YOU MOVED UP TO THE well as the Annual Sports Car Run down to
Durban. Later that year my son was born BIG CIRCUITS?
and I decided to take a break from retail and the Wild Coast, organised by Tony Day, has
purchased a small transport business of 3 Naturally. As a lover of Porsche I took part in become a big event where we see 250 cars
trucks transporting sorghum beer. There was Porsche Club events and time trials around taking part. Bigfoot Express Freight has also
never a dull moment. the country, and also belonged to the BMW sponsored Shelby Can Am and Porsche Race
Club. From there I went on to Shelby meetings around the country, The Annual
I SUPPOSE YOU WERE UP AGAINST Can-Am Single Seater Sports Car Racing for Porsche Parade and GT Challenge in 2010.
LOTS OF COMPETITION? 2008 and 2009. This I enjoyed thoroughly
with a great bunch of guys and went on to WHAT DRIVES YOU ?
Yes, most definitely. There were many other
win the Border 100 in East London in 2009. Sheer determination and the will to succeed.
transport companies so I had to take every
opportunity to grow. In 1989 I purchased an BUT YOU HAD TO RACE PORSCHE To do the things that people say can’t be
Izuzu 8 Tonner and from there Bigfoot AGAIN? done.
Express began. One of the opportunities
I seized was the fact that many transporters I was invited by a German Racing Team to WHEN WILL YOU RETIRE?
would not take the risk of travelling through race two 2009 Porsche GT3 Super Cup cars
with sequential gearboxes, at Hockenheim in Never. I love the transport business. I love
the Trankei at that time in the late eighties, so motor racing. One needs to work hard, think
we provided an overnight service to East Germany in 2009. They were magic to drive
and I fell in love with these machines. smart, eat healthily and stay fit of body and
London and Port Elizabeth, then onwards to mind. Work determinedly towards one’s goals
Cape Town. This allowed us to expand expo- I decided to buy the pair and bring them
back to SA. I also brought out one of the in order to live ones dream.
nentially.
German professional racers in March for the
GT Challenge in East London.

14 APRIL 2010
Cover Feature

Federal-Mogul
on the Move
Monday, October 1 2001 was a red letter day for the Federal-Mogul Corporation
when it filed for voluntary protection under the Chapter 11 Bankruptcy Code of the
United States. Chapter 11 permits a company, and even individuals, when under finan-
cial threat, to reorganise under the bankruptcy laws of the United States. On the
same day Federal-Mogul also submitted a similar application in the United Kingdom.
Whilst Federal-Mogul Aftermarket Southern Africa (Pty) Limited was amongst the over
100 Federal-Mogul operations in 23 countries that were not involved in these appli-
cations, it did take the subsequent public relations hit, which was not unexpected.

B
ased on the aforesaid, why would Automotive Business Those dark days are now behind them, with Federal-Mogul
Review describe this seemingly dark event as a red letter Corporation coming out of Chapter 11 at the end of 2007 with
day? Simply because, even though it did not appear so their reputation not only intact, but enhanced. Two noteworthy
at the time, it was a turning point in the history of this things happened during this six year period. Firstly, the words of
venerable organisation, which had played such a significant role then CEO Frank Macher turned out to be 100% true. Macher
for over a century in the automotive industry, and in addition, it said on that momentous day in October 2001, "Moving forward,
was a timely wake-up call for this automotive icon. Chapter 11 Federal-Mogul will continue to serve its existing customers, fulfil
was the cue to restructure, to stick to the knitting, and to face current contracts and secure new business. I have been in close
impending threats with innovation, fortitude and resolve. contact with many of our major customers and suppliers, who
Ironically, Federal-Moguls’ troubles were not of their own mak- have indicated that they will support Federal-Mogul during the
ing. The problem that faced them arose out of the injudicious restructuring process.”
acquisition in early 1998 of British automotive parts manufactur-
er T&N plc (formerly Turner & Newell, a
building materials manufacturer), and an
underestimation at the time of T&N’s
asbestos related exposure to litigation, arising
from T&N’s brake component operations
and its previous building materials activities.
The problem was growing, with Federal-
Mogul paying out US$89 million in asbestos
claims in 1998, US$178 million in 1999,
and US$351 million in 2000, and escalating
in 2001. In addition, it was facing more than
365 000 unprocessed claims in the United
States alone, and maybe double more still to
be filed. Facing the financial crippling of its
operations, Chapter 11 was effectively the
only option for Federal-Mogul, to separate
the asbestos liabilities from the operating
reports, and to allow Federal-Mogul to con-
centrate on its core activities.

16 APRIL 2010
Cover Feature
The veracity of this statement was confirmed to ABR by Martin Hendricks, Vice President EMEA, Global Aftermarket, Federal-Mogul
Aftermarket Products & Services EMEA, during his recent operational visit to South Africa. Hendricks said that not only did Federal-
Mogul not lose any customers, it gained business from 2001 to 2007, and that it emerged in such a lean and mean condition, that the
first half of 2008 produced the best two quarters in the history of the corporation. The second noteworthy aspect was the trimmed
down, well oiled and healthy functioning condition of Federal-Mogul, and its ability to look forward and plan accordingly. Most
companies were caught napping by the global recession, but not Federal-Mogul. Despite a stellar performance in the first half of 2008,
they kept their feet on the ground, and they saw the storm coming. They restructured during the third quarter of 2008, reducing their
headcount from 50 000 to the current 39 000, and they managed the crisis exceptionally well. 2009 was indeed a rocky year, but
Federal-Mogul saw its financial performance improve in quarters two, three and four, to such an extent that Federal-Mogul emerged
from one of the automotive industry’s toughest years financially robust and cash positive and ready to use that cash for internal growth
or acquisitions in 2010.

Federal-Mogul is also no slouch in


the safety and quality stakes. It has
worked assiduously in reducing
injuries and improving quality,
with annual injuries per 200 000
hours worked coming down from
2,0 in 2005 to 0,9 in 2009, and
parts defects reducing from 29
parts per million in 2005 to 8 in
2009. Thus it is no surprise to
learn that Federal-Mogul now pro-
vides parts globally for over 700
engine platforms, and is in a lead-
ing position as an OE supplier in
engine products, sealing products,
friction products and wiper blades,
and is a reliable and valued tech-
nology partner to the OEMs.

From a South African perspective, Martin Hendricks sees South Africa as a core country for the Group, and he confirmed to ABR that
Federal-Mogul has a clear commitment to be in this country. He says that he is impressed with the size and professionalism of South
Africa’s distributors and their attitude and approach to the premium brands that are in the Federal-Mogul stable. He added that Federal-
Mogul Southern Africa is keen to grow business in this key market, and their marketing and product strategies are inexorably linked to
their customers’ strengths in automotive parts distribution.

APRIL 2010 17
Cover Feature

Martin Hendricks, Vice President EMEA, Global Aftermarket, Federal-Mogul Aftermarket Products & Services EMEA, outside Federal-
Mogul’s offices in City West, Johannesburg, during his visit to South Africa, flanked by two of Federal-Moguls Aftermarket Southern
Africa’s executives; Chris Hillier, Sales & Marketing Director for Africa; and Malcolm Perrie, Managing Director.

18 APRIL 2010
Auto Topical

Déjà Moo and the


by Tony Twine
Fiscal Cash Cow
Déjà Moo is defined as the strange feeling that you get when you feel that you have
heard all this bull before. Mention of the fiscal cash cow in last month’s article about
the impending emissions tax to be levied on passenger cars, together with revisions to
travel allowance taxation, the 25.5 cents/litre increase in the levies on petrol and diesel
from 7th April onwards, and the likelihood of a 6% tax on tyres at an as yet unknown
date in the future, led us to wonder what the yield from the good old fiscal cash cow,
the motor car, looks like after five years since we last visited the milking shed.

T
he analytical exercise involve taking three different License fees, a rather small contributor to the fiscal pot, are calcu-
motorcars, a Toyota Yaris 1.0 5 door Sedan, (with a pre- lated, and the types of indirect taxes aggregated into subtotals for
VAT list price of R121 140), a BMW 120i (R250 000) VAT, petrol levies and the sum of excise duty and licensing costs.
and a BMW 530i (R504 824). Reference to the carbon These are divided by the pre-tax list price of the vehicle, which
dioxide emission tables on the www.naamsa.co.za website allows produces the data in the left hand half of the accompanying dia-
for calculations of the emissions tax of R525 for the Yaris, R4650 gram.
for the BMW 120i and R7800 for the BMW 530i. To the sum of
the list price and the emissions tax must be added the initial VAT Attention then falls on the direct, or personal income tax exposure
at the time of the purchase of the vehicle. of the vehicles if it is assumed that they are each used for a given
mix of business and private kilometres in any given year (split
A vehicle life of 12 years is assumed, with a sale back to the motor identically for each of the vehicle types). This income tax expo-
trade to a new owner at the beginning of year 5, and with that sure is also divided by the pre-tax list price to produce the right
owner selling it privately to a third owner at the beginning of year hand side of the accompanying graphic.
9. Further VAT is encountered at each of these two transactions.
In total the Yaris can be seen to contribute a total fiscal revenue
An annual distance of 25 000km is assumed for each of the first equivalent to 132% of its original pre-tax list price, while the
four years, reducing to 20 000 for each of the next four years, and BMW 120i contributes 118% of its price, and the BMW 530i
reducing further to 16 000km for each of the final four years con- contributes 108% of its price.
sidered. Car magazine consumption rates were applied yielding
annual fuel consumption levels for each of the 12 years. Fuel At first glance the larger proportional contribution of fuel tax rev-
levies, excluding the 4cpl excise duty which is estimated separate- enue by the Yaris compared to the bigger engine BMW’s appears
ly, are set at R2.4265/litre, derived from central energy fund data. counter-intuitive. But, with the same annual kilometres assumed
This includes premium payments to the road accident fund sys- for all three, it must be remembered that the vehicle price doubles
tem. Maintenance rates per kilometre were obtained from the AA between the Yaris and the BMW 120i and doubles again to reach
website tables, as were replacement tyre rates. Multiplying the BMW 530i, while the fuel consumption per kilometre rises by
through by the annual kilometres assumed provides a Rand spend less than 50% between the smallest and the middle vehicle, and by
on maintenance and tyres, from which the VAT exposure and the only a further 10% for the biggest vehicle. The ratio of fuel tax to
new tyre tax can be imputed. list price mathematically has to fall in these circumstances.

20 APRIL 2010
A series of articles on the rise of the Chery automobile

Big 5 is the Chery on top


South Africa’s newest and
most professional taxi
service has taken to the
road and they are ready to
pick up anybody who wants
to move to a different loca-
tion. Just in time for the
eagerly awaited event of
the decade, the 2010 FIFA
World Cup. No tourist, or
local for that matter, will
be left stranded at the
side of the road as long as
they are in the vicinity.

T
his transport company is Big 5 pay particular attention to customer
called The Big 5 Cab SA and feedback so they can constantly improve
there is a very good reason on their vehicles. They are a bit like Chery
for this. New York is proba- in that way. They also listened to feedback
bly best known for its yellow while designing their fantastic new J1.
cabbies and people in London get around
in their famous black taxis. Africa is most South Africans can applaud the arrival of
famous for its wildlife and more specifical- this company. We finally have a taxi serv-
ly the Big Five. “That is why we chose to ice that can get you where you need to go
name the company after them,” says Fred without the stress usually associated with
Zulu, Marketing Director of the public transport. The fact that you can get
Johannesburg operations. “When people there in the quiet understated elegance of
arrive in South Africa asking for the Big the J5 is a bonus. What a wonderful com-
Five, you can ask whether they mean the bination; South African ingenuity com-
animals or the taxis? That is the kind of bined with Chinese motoring excellence.
recognition we want to achieve with the “We could not find this kind
name,” said Zulu.
of space from any of the other
Big 5 Cab SA has a unique price structure vehicles we were considering.”
with their 70% and 30% pricing, a most
affordable pricing concept. To understand Safety was always going to be a big selling
the structure take a look at their website point to Big 5 and in this respect the J5 did
www.thebig5cabsa.co.za. Big 5 are also not disappoint. It comes standard with a
special for another reason. They only make Delphi ABS system, airbags and a reverse
use of Chery products and the model they warning system. Chery also tested their J5
have chosen is the extremely comfortable to the brink of destruction and it passed all
J5. According to their website, they chose of the regular crash tests with flying
colours. Even though the standard vehicle
this vehicle for its quiet luxury and stan-
is already one of the safest around, Big 5
dard specification list. The J5 comes stan-
took it even further. They fitted a full satel-
dard with a large, elegant interior, ample
lite vehicle tracker and a two way radio to
space and a large range of features dedicat-
communicate with the driver. Each J5 also
ed to security and comfort. Zulu mentions has a panic button if the worst should hap-
that when they initially started the compa- pen to customers.
ny, they went on a search for a vehicle to
suit the needs of the company and the cus- The safety and comfort of the fare paying
tomers. They looked at the price of all the customer is paramount for Big 5, so each
competitors and nobody even came close and every driver is trained exceptionally
to the value they got from Chery. well to suit the needs of customers.

22 APRIL 2010
Frankly Speaking

Show and Tell


A few issues back, I described 2009 as a watershed year for the glob-
by Frank Beeton
al motor industry. Looking back, I have no reason to change my assess-
ment. In fact, the “interesting” period has been extended into the open-
ing months of 2010 by Toyota’s recall crisis, the on-again, off-again General Motors
sale of Saab (finally sold to Dutch sports car manufacturer Spyker), and what
appears to be the end of the road for Hummer. In the midst of all this, however, life
has gone on, and it has been quite enervating to see how much new model activity has
emerged at recent motor shows. In saying this, we should remember that new prod-
uct introductions are not five-minute affairs, and if someone pressed the corporate
button to start a new model launch back in 2008, it would take more than a global
recession to stop it coming to market in 2010. Assuming that its manufacturer is still
in business, of course!

S
o far this year, we have had motor shows in New
Delhi, Detroit and Geneva. Some of the new prod-
ucts on show will play pivotal roles in securing the
futures of their manufacturers. In some cases, sheer
survival is the issue, while in others, a return to cor-
porate profitability will hinge on the ability to wring
every available sale out of recovering global markets. Questions
are also sure to be asked about the level of electronic and techni-
cal wizardry being offered on the new models, and it will be inter-
esting to see if the present spate of recalls (and these have not been
limited to Toyota) have bred a new generation of more conserva-
tive buyers seeking out no-frills product. The following list of Volkswagen’s quest for global market leadership has translated
launch events is not exhaustive, but illustrates the recent level of into the introduction of several important models in 2010. The
activity. recently-launched new generation Polo picked up a GTI perform-
ance derivative at Geneva, while the second generation Touareg
In spite of its recent setbacks, the Toyota family has proceeded large SUV also made its debut in Switzerland. Plans for expand-
with new model introductions. Much media interest has been ing VW’s North American influence manifested at the Detroit
directed towards the entry-level Lexus CT 200h compact hybrid Show as a sleek hybrid coupe concept, which observers believe
hatchback launched in Geneva, which is aimed at lowering the may develop into a Jetta-badged production model. Other “fami-
average age profile of buyers choosing Toyota’s luxury brand. ly” products to emerge include Audi’s RS 5 mid-size coupe, and
Geneva also saw a mildly refreshed version of the long-running the much-anticipated Audi A1 “premium compact”, both of
Toyota RAV4 sports utility, while the Etios “concept” on show in which appeared in Geneva. Observers paid considerable attention
New Delhi looked remarkably like a ready-for-production new to the Suzuki R3 multi-purpose concept on show in India, where
Toyota small car for markets in India, Russia and Latin America. Maruti Suzuki’s market dominance is expected to benefit the aspi-

24 APRIL 2010
rations of its new corporate ally, Volkswagen. Fiat finds itself
increasingly in the spotlight these days, as it holds the ultimate
responsibility for Chrysler’s revival. Part of this challenge will be
to educate US buyers to the virtues of smaller cars, and the reveal
of its Twin-Air two-cylinder petrol engine technology in Geneva
reinforces the group’s commitment to sub-1 litre engine dis-
placements for models such as the 500, Panda and Punto.
Evidence of Chrysler’s growing level of integration with the Fiat
family emerged in Detroit, in the form of a Chrysler-badged
Lancia Delta. Meanwhile, Chrysler’s erstwhile corporate partner
Daimler set tongues wagging in Europe with its Mercedes-Benz
F 800 Style concept, combining a new styling direction and
multiple driver aids with a multi-drive platform suitable for elec-
tric traction enabled by fuel cells, or plug-in hybrid technology.

The Hyundai/Kia empire weighed in with an all-new Kia


Sportage SUV, using a common platform with Hyundai’s latest
Tucson. Another Geneva debutant was Mitsubishi’s 5-seater
ASX compact crossover, the European equivalent to the Japanese
market’s RVR. At the same show, Nissan’s new entry-level SUV,
the Juke, came out of its Box (!), and the company also launched
its fourth-generation Micra city car, which is to be manufactured
in Thailand, India, Mexico and China.

Early 2010 market results indicate that Ford is re-emerging as an


American favourite, but the company is still proceeding with
plans to sell off Volvo, most probably to Geely, and scale down
its long-standing technical co-operation with Mazda. Volvo’s all-
new S60 “sedan with a coupe feel” launched at Geneva, there-
fore, will be important for the manufacturer’s future. Mazda has
also been busy with the roll-out of an all-new Mazda5 MPV, and
an updated Mazda6. Arch-rival General Motors promoted the
Opel Insignia-based Buick Regal stateside, while, in Europe,
Opel launched its second-generation Meriva MPV with
rear-hinged back doors.

APRIL 2010
Industry Update

KPMG’s Global Automotive Survey


shows bright future By Gerhard Horn
In recent times the headlines of global and local newspapers have shown us that the
automotive industry has shown some recovery. This is good news for everybody con-
cerned; the manufacturers, aftermarket manufacturers and naturally the consumer.

T
he KPMG survey is done annually. They are a global net- expectations the importance of hybrid fuel systems was rated at
work of professional firms providing audit, tax and advi- almost 85%. The main concern of the consumer is still fuel efficien-
sory services. Global automotive executives were asked cy and this will play a big part in purchases in the next five years.
questions on four basic fronts and the KPMG looked at
the answers they gave. The different segments of the sur- In conclusion there are many challenges facing the consumer and
vey were; growth prospect, performance angle, product innovations the automotive industry. The consumer still has problems with
and consumer change and investments in new markets. This exercise confidence that could only be improved by improvements in sus-
delivered some shocking statistics and opinions on the automotive tainable employment and disposable income. Unfortunately this
segment. Firstly global automotive executives see a stabilised industry is not a black and white situation. The affordability of vehicles is
for 2010. While growth figures may not see an immense improve- determined by various factors including inflationary pressures,
ment on last year, it does show signs of recovery. According to Gavin rand depreciation and interest rates. Furthermore, the availability
Maile, KPMG’s industry leader in Africa, we can only expect to see of credit needs to be improved before the consumer has the guts
the same figures we had in 2006, at the 2016 mark. Furthermore, the to spend money again. The automotive industry has enough
executives look forward to new investments in technology and growth tougher challenges to overcome. Firstly the global and local econ-
over the next five years. Mergers and acquisitions are also claimed to omy needs to grow and heal before anything can be done.
be something to look forward too, but there are still some concerns Naturally this goes hand in hand with favourable exchange rates
over profitability. The main concern of the executives seems to be the that have a massive influence on business. They also need the sup-
overcapacity in certain countries. Countries like the USA, Western port of Government to build the necessary infrastructures like
Europe and Japan should take a look at their demand and supply fig- rail, road, ports and electricity supplies. As we know this is a huge
ures, because they are claimed to be a serious issue. South African problem in South Africa. Unfortunately legislation like the emis-
automotive manufacturers initially thought that we would be sion tax will also play a big part in the recovery period of the econ-
immune to the recession. Unfortunately this proved not to be the case omy. We can only hope that things will eventually lead back to the
and we suffered even more than expected. The survey showed that wonderful year that was 2006. The KPMG seems to think that
the only country that had a worse dip in sales figures was Russia. On this will be the case. It will take a long time, but eventually the
the consumer front the news was less shocking. In line with consumer market will heal and the situation will look a lot less dire.

Transunion gives good news


By Gerhard Horn
As we know, the worst of the recession is finally over. The recent Transunion Trend
Forum finally revealed this fact to the media at their annual event. Transunion Auto
Information Solutions are a risk intelligence company that focuses their combined
forces on the automotive industry.

O
ver the past 18 months, various dealerships had to endure against the 2009 figures. This figure is representative of both the new
excruciating hardships. Many dealerships had to close and used market. “Transunion’s expectation is that this trend will
their doors, but the time for recovery is now. Leading the continue based on the fact that although consumers are remaining
way to recovery will be the used car market, said to take cautious, the benefits of stabilised affordability are starting to be felt.”
off in 2010. Delivering the good news was Mike von Höne, CEO of Consumers who endured the worst of the crisis will soon start to take
Transunion. According to Von Höne, the “improved sales volumes in advantage of lower interest rates. Customers have also paid off their
coming months would enable the battered dealership market to existing debt during the crisis and this means that they will not start
restore profitable growth and rebuild their balance sheets, providing to grow at ease with spending again. Since people will initially be
dealers managed the anticipated uptick without incurring additional careful about spending money, they will rather buy a second-hand
overheads.” vehicle instead of a brand new one. This market is where the con-
sumer will most likely find the best deals. During the recession the
This information can be taken in good faith since Von Höne used prices of new vehicles went up while the price of second-hand vehi-
data on car markets drawn from Transunion’s database of information cles went down. This means that there is a “value gap” between the
on almost 12 million vehicles. The database also consists of data from two. Understandably this made the second-hand vehicle the one to
53 financial providers and 35 000 dealerships networks. The database have.
is also updated on a monthly basis to ensure that information is as up
to date as possible. Thus, all information by Transunion can be taken Unfortunately there is a shortage of good quality; low mileage used
in very good faith. The information released by Transunion was sup- vehicles at the moment. According to Van Höne, the price difference
ported by data released by NAAMSA in the last few months. The first between new and used vehicles would once again improve if there
two months of 2010 saw vehicles sales rise by 18% when measured were to be an influx of high quality used cars.

26 APRIL 2010
Tony’s Take

Government Debt Prospects


and Interest Rates
The fact that the South African Government was about to enter a period of
deficit financing was known as far back as October 2008, when the fiscal
by Tony Twine, year forecasts for the next three years were presented. In their early days,
Senior Economist, these projections looked very mild compared to the deficits being anticipat-
Director – ed in many developed economies around the world, but by the time of the
Econometrix (Pty) Budget of February 2009, followed by the Medium Term Budget Policy
Ltd Statement of October that year, and then confirmed by the Budget of
February 2010, the depth of the Government Debt problem has crystallised. We can look
at times gone by to try to anticipate what this may do to money market interest rates, par-
ticularly to key lending rates for motor vehicle finance, such as the prime overdraft rate.

T
he disconnection between gov- petrol) are being borrowed from sources Gordhan at the presentation of the
ernment borrowing money to which ultimately narrow down to other National Budget on 17 February 2010.
finance its expenditures and car peoples savings, or financial institution’s The accompanying graph shows that the
buyers doing the same thing capacity to create money out of thin air last time that the government debt to
appears to come from the nomenclature through the money or credit multiplier. GDP ratio was at levels higher than 40%
used in money and capital markets. was back in the first three quarters of
Accountants, marketers, economists, At the end of the day, government is just 2002, after which it declined to a level of
investors and savers tend to use the same another sector of the economy, alongside just more than half of that ratio, touching
words to describe different things. High the business and household sectors. If 22.1% in the second quarter of 2008, and
street banks run “investment account” either of the latter two sectors get into a still hold 22.8% by the first quarter of
products which, according to economic position where they require to borrow to 2009.
theory, would better be called “savings finance their expenditures, nobody raises
accounts”. A government which borrows an eyebrow when the resulting financial The graph also shows the broadly positive
money to build a road is said to be making environment sees interest rates rising. The and strong correlation between the ratio of
a capital investment, as is the company demand for credit has gone up, so the price government debt to GDP and the prime
buying a truck to move goods along the of credit reacts by increasing. The applica- overdraft rate, a key lending rate in credit
road. But if government needs to borrow tion of the credit is immaterial, whether it markets. While the two are certainly not
money to pay the salary of the traffic cop be for the purchase of productive assets, or perfectly correlated, there can be little
alongside the road, or the transporter has for further rounds of big parties. doubt that, under post apartheid financial
to use bank credit to pay for the fuel in the market circumstances, the government
truck, the expenditure is not considered to “Our public debt is expected to rise from debt ratio and money market lending rates
be capital in nature, but both the expendi- 23 per cent of GDP in 2008/9 to about 40 tend to move in positive harmony with
tures on the capital equipment (roads and per cent in 2013, and will only stabilise in each other. The only sensible conclusion
trucks) and consumables (salaries and 2015,” said Finance Minister Pravin appears to be that a greater appetite for
debt by the government
implies a renewal of the
crowding out of private sec-
tor borrowing through
higher prices of credit,
which is, by definition, the
interest rate.

Less private credit creation,


must mean less, not more,
private car sales that would
otherwise be possible.
Perhaps not less sales than
today, because the entire
economy is growing, but
less than might otherwise
have been possible.

28 APRIL 2010
Life Goes On

MBSA releases 2009


financial figures – by Gerhard Horn

As we already know, 2009 was a tough year for the automotive industry. Not a sin-
gle manufacturer was spared during the recession and sales plummeted by almost
50% from 2006. This figure is astonishing, but at least the industry is showing signs
of recovery.

M
ercedes-Benz made their figures increased to 4.35%, but they hope to
for 2009 public at a recent decrease this figure in the new financial
event. While these figures are year. MBSA have also started to play the
indeed shocking, they do show some good insurance game and 2009 saw the success-
things to expect in 2010. At the moment, ful implementation of the new
MBSA claim to lead the market rebound. ExecuProtect and Valueprotect programs.
In 2009 only 224 705 passenger vehicles
were sold in South Africa. MBSA expects Dr. Niefer does not expect great things,
that 240 000 vehicles will find new homes but was instead realistically optimistic
in 2010. It is very much the same news on about 2010. “While it’s clear we can’t
the commercial vehicle front. Only 18 expect to improve to our previous peak
000 vehicles were sold in 2009 and they within a year, as it took us many years to
are expecting sales of 20 000 in 2010. reach the highs of 2006 and 2007, we
These figures are not a massive improve- (quivckpic) could possibly be right up there again in
ment, but they do show signs that the Dr. Hans Georg Niefer two to three years’ time,” said Niefer. He
recession is finally lifting. During these has instead chosen to focus on customer
tonne segments. This amount of revenue
tough times MBSA has actually improved service and sales. With the competition
was well spent on the South African econ-
their market share by 0.8%. They stood at being so tough between the various man-
omy, with R650 million going to the tax-
7.8% in 2008 and ended 2009 with an ufacturers, they each have to do some-
man. Money was also spent on the har-
8.6% market share. The entire revenue thing to grab the attention of potential
bour facilities, training of employees and
made by the South African affiliate in customers. They also have exciting prod-
of course employee wages. To show their
2009 stands at R28 billion. “While we ucts in the pipeline which should further
commitment to corporate social invest-
anticipated a decrease in the group’s annu- place the company in a favourable posi-
ment, another R23 000 000 was spent.
al consolidated turnover, we are extremely tion. “So we are quite optimistic for
The company’s financial services also had
pleased at having gained market share in 2010. But again, it’s hard work to con-
a good year, even through the tough
our business, said Dr. Hansgeorg Niefer, vince current customers to buy another
times. Mercedes’ Financial Services pro-
CEO of MBSA.” Mercedes-Benz South vehicle from our stable, as well as lure new
gram financed one of every three passen-
Africa gained nearly a percentage point in customers currently driving competitors’
ger vehicles sold by them. They further-
the premium car sector, while it increased products. Painful as it may be at times,
more financed 40% of the commercial
its commercial vehicle market dominance MBSA thoroughly enjoys the fierce com-
vehicles sales in 2009. Like the rest of the
by a further 1.8% to lead by an overall petition in SA’s vehicle market; it keeps us
world their non-performance loans
market share of 25.7% in the over 3.5 on our toes.”

30 APRIL 2010
Commercial Vehicle News

Mercedes driving
Bafana Bafana
Mercedes-Benz recently handed over its biggest present of its three year spon-
sorship of Bafana Bafana. Not only did SAFA (South African Football
Association) announce the team, but afterwards they were treated to a brand new
Multego luxury coach from Mercedes. MBSA really are driving the team.

(quickpic)

T
his event was attended by Mr. Kirsten Nematandani, fantastic platform to perform at their best during the FIFA World
the president of SAFA and Mr. Leslie Sedibe, CEO of Cup™”, said Mr. Nematandani. The Multego is one of the safest
SAFA. They were joined by the charismatic CEO of buses on the road, so the team should arrive in one piece every
MBSA, Dr. Hansgeorg Niefer. These three men were time. The fans can also look forward to a personalized horn to
honoured to be the first to take their pictures with the bus, to announce the arrival of the team.
show support for the national road show that started shortly after-
wards. The bus was branded in such a way that South Africans The interior has been specially made to suit the needs of the team.
could recognise their favourite team as they pass by. This, howev- It has 40 individual seats covered in high quality cream leather. It
er, will change in the near future. The bus will depart soon on a also has a U-shaped couch in the rear, along with a conference
tour across South Africa so that it may inspire the public to sup- table to comfortably hold important strategy meetings. Further
port the national team. Supporters will have the opportunity to comfort features include individual lap-belts, DVD entertain-
have their photos taken. These accumulated photos will be made ment sections, air-conditioning and a host of fridges to keep the
into a branding image that will be printed on the bus. This means victory champagne cold.
that every soccer fan has a chance to be part of the Bafana team
once the bus has been handed over on the 1st of May. Dr. Niefer ended of by saying that they are 100% confident in
South Africa hosting the world cup. “I am confident we will pro-
“We at SAFA are proud to continue our mutually beneficial rela- duce the best FIFA soccer event ever. Mercedes-Benz will support
tionship with MBSA. With the support of committed partners South Africa all the way to the kick-off and beyond.” With sup-
like Mercedes-Benz, we know the national team is being given a port like that, how can we possibly fail?

APRIL 2010 31
weighty issues

A Good Idea
The announcement, towards the end of February, that the Department
by Frank Beeton
of Trade and Industry would reveal a development action plan for the
medium and heavy commercial vehicle sector early in 2011, as a component of its clev-
erly-named IPAP2 umbrella national programme, elicited some positive reaction. These
vehicle classes were last regulated by the Local Content Programme that was axed
in 1994, and have had little influence from the current Motor Industry Development
Programme that runs until 2013. They have also been excluded from the Automotive
Production and Development Programme, scheduled to take over from the MIDP,
but it is completely appropriate that they should be subject to their own unique
programme, given the fundamental differences in the way that light passenger and
heavier commercial vehicles are put to use.

A
t the initial unveiling, no details benefits of their South African buyers. (trucks, vans, buses, coaches, truck
of the MHCV plan were This is really where the MHCV and APDP mixers, refuse compactors, tankers,
announced, with a period of programmes should diverge. Whereas the bulk carriers).
studies and, presumably, consul- average passenger car leaves the showroom • Manufacture/assembly and fitment of
tation lying ahead before the action and floor with most of the features desired by load handling equipment (e.g.
business plan components are submitted the private motorist, commercial vehicle hydraulic platforms, tailgate lifts,
for approval in the first quarter of 2011. applications can vary enormously from cranes, skips, roll-on units).
The success of this plan will depend heav- operator to operator, and this level of • Fitment and installation on locally-
ily on the formulation of logical, practical diversity is reflected in the equipment fit- assembled chassis of more complex
and workable proposals that must proper- ted to individual vehicles. While the equipment imported from overseas
ly take into account South Africa’s APDP will encourage large-scale manufac- (e.g. fire fighting, specialized refuse
extremely limited presence and leverage in ture of essentially identical products, the handling, drilling etc.)
the global commercial vehicle industry, MHCV plan should seek to create a high- • Finishing and decoration of complete
and avoid any temptation to “re-invent the ly flexible regime that can work efficiently units with special colours, decals,
wheel”. The main purpose of this article is with relatively small volumes of dissimilar logos, etc.
to suggest some broad directions that the vehicles. Assembly of heavier trucks and • Vehicle movements from assembly
plan might follow in order to maximize the buses having their own self-supporting
plants to equipment suppliers and
benefit to the local economy. ladderframe chassis is very much a
finally to the end user.
“Meccano kit” type of operation requiring
The best plan would be one that results in basic tools and very little in the way of There is scope to provide these services
the employment a substantial number of complicated equipment or fixtures. either as a “value-add” activity in assembly
people, and does not require excessive up- Preparing these units for the marketplace plants, or by aftermarket service providers.
front investment. Our history is littered can also be a fairly straightforward exercise, Basic body fabrication requires little more
with flawed initiatives that set objectives with bodies being assembled on the chas- than a large lean-to and some steel bend-
too ambitious for a domestic market that sis, and loading equipment being fitted ing, cutting and welding equipment, and
accounts for only around half-a-percent of directly to the chassis. The flexibility to can be readily executed by relatively small
global sales, and, hopefully, the lessons meet diverse job descriptions can be pro- SMME-type operations. However, readers
learned from the era when the compulsory vided by a wide variety of chassis specifica- with longer memories will recall the sub-
fitment of locally-manufactured Atlantis tions, including wheelbases. stantial businesses that were built up by
Diesel Engines and ASTAS transmissions The elements of a successful MHCV pro- the likes of Welfit Oddy and the Poole
gave South Africa the world’s most expen- gramme could include some, or all, of the family in the days when the public sector
sive trucks will be recognized by the indus- following elements: purchased thousands of dropside, tipper
try and government representatives tasked • Assembly of chassis/cab and bus chas- and tanker vehicles every year. Bus body
to thrash out the details of this pro- sis units from imported SKD or CKD manufacture, pioneered by the likes of
gramme. The most appropriate modus kits. Busaf in the post WWII years, was also
operandi would retain the cost advantages • Local erection of imported KD inte- extremely prolific in South Africa prior to
of importing the more complicated bits gral vans and buses. the eruption of minibus taxis in the nine-
from the most appropriate global sources, • Modification of standard imported teen-eighties. An effective MHCV pro-
while encouraging the added-value activi- units to meet local dimensional and gramme should aim to re-establish some of
ties that adapt these vehicles for local oper- specification preferences. these activities through an appropriate
ation, to the productivity and profitability • Fabrication and fitment of bodywork incentivisation environment.

32 APRIL 2010
Spirit of Safety

Safe Driving Tips for


the Easter Holidays
Work hard to anticipate • Don't drive when you are under stress. Take extra steps to be a
trouble • Ask passengers to help you navigate. cautious driver
• Keep at least a three-second safety Don't talk with them too much. • Always communicate with other driv-
cushion between you and the car in • Don't daydream – driving on auto- ers what you intend to do. Use your
front of you. pilot. indicators /turn signals. Position your
• Plan your trip before you start out so car in the proper lane. When neces-
Make sure you can see sary, use your hooter to show your
you can concentrate on driving, not
navigating.
clearly intentions.
• Get annual eye checkups. • Check your mirrors frequently – every
• Avoid driving in heavily-travelled or
high-speed areas during rush hour and • Clean the inside and outside of your 5 – 8 seconds
bad weather. If possible, change your windscreen and windows. Clean the • Use a wide, rear view mirror, and the
route to avoid making difficult left mirrors and headlights, too. Dirt can mirrors on each side of your car, to
turns. reduce headlight output by as much as help you see what's around your car. If
70 percent. you don't have a wide, rear view mir-
• If you are planning to take an unfa-
miliar route at night, try making a • Turn on your lights when driving, par- ror, have one installed.
trial run during daylight ticularly in the rain or other poor • Make it a habit to glance over your
weather conditions. shoulder, and in your mirrors, before
• Always be alert for the unexpected.
• Have the alignment of your car's changing lanes. Don't assume that
Focus on your driving so headlights checked regularly, at least using your turn signal makes the move
you have plenty of time to twice a year. safe.
make decisions • Avoid, putting on heavily tinted lami- • Always look behind you before you
• Drive with a large "anticipation zone." nates or buying cars with heavily-tint- put your car in reverse. Remember
Look down the road far enough to get ed windshields and windows. Don't that up to 80% of rear end smashes
a big picture of what's ahead. wear tinted glasses or sunglasses when in parking lots are as a result of revers-
driving in low light. ing into an object
• Turn off your radio or keep it at a very
low volume

APRIL 2010 33
Intelli-Driving

by Eugene Herbert
A woman’s perso
This story that I have had on file for a few months is really thought provoking...

T
here's a woman living inside me. And she's upset. told him his mother was not only ugly but also fat. At that point,
Some people might call her a dog, this woman I had a choice to make.....Because she was coming. I could feel her
who threatens to erupt through my pores, fierce igniting in my chest, boiling up my throat, fuelled by the man in
and flailing like Russell Crowe on a rampage in a the beige car and his crazy eyes that, I could see in my rear-view
New York hotel room, when the guy in front of mirror, were shooting voodoo rays at the back of my head. I could
me in line at the grocery store is paying with pen- have wrestled her down. I could have taken a deep breath…or
nies that he's pulling out of his pocket one by one. Or when I two…or 20…and tempered her fury, calmed her impulse to kill,
happen to spot the 3-year-old at day care ripping Guess How eased her back down to wherever it is that she waits, like a
Much I Love You out of my daughter's tiny, innocent hands. Or Doberman, frothing. I could have pressed the pedal and driven
when my husband runs out to Home Depot for a light bulb and off, telling myself that this was the sensible thing to do.
returns three hours later because he "took a quick spin through
Best Buy." Or when, just last week, after waiting roughly 22 years Unfortunately for Mr. Crazy Eyes, I didn't think that was the sen-
at a stop sign, I finally caught a hole in the traffic, zipped out to sible thing to do. Instead, I released her and all her venom, and
make a left turn, and realised that a beige car--that had to be going she did exactly what she always does in situations like this: She
at least 20 miles per hour over the speed limit--was bearing down slowed the minivan down to two miles an hour, forcing him to a
fast on my rear bumper. The driver crushed on his brakes mere crawl, and roared, out loud, something along the lines of "How
inches from my minivan, and then rammed his horn as if I'd just do you like that?! Mwa-ha-ha-ha! Mwa-ha-ha-ha!!!"

34 APRIL 2010
Intelli-Driving

nal reflection
"Yes, honey, I know," I conceded to my husband later that night, after I regaled him with
my road rage story of the day. "I know this behaviour is unhealthy. And nasty. And entire-
ly dangerous for everyone involved. Yes, dear…sweetums…love of my loins…I'm well
aware that people have been shot over forgetting turn signals and such things. I under-
stand."

But what he doesn't understand is this: There really is a pissed-off woman living inside me.
Festering. Rumbling. Ravenous for something to catch me off guard so she can surface,
claws out, to protect me. And if I didn't let her loose every now and then, the next time
my husband lies down on the couch in front of Jeopardy! while I wash the dishes from the
dinner I just cooked, I might have a harder time choosing to control her. I might actual-
ly encourage her to rise up and open a can of Linda Blair all over him. Or on the poor
man in front of me in the grocery line. Or, God forbid, on the little 3-year-old at day care.
My husband doesn't understand how good my road rage is for him and for our marriage
and for mankind at large, how letting out my demons while insulated in a locked metal
box that's not only soundproof but also able to spirit me away so I never again have to see
the person I just flipped off six times actually keeps me sane. Actually pacifies my inner
bitch. Actually leaves my rage out there, somewhere, on the road.

APRIL 2010 35
Tyres and Their Contribution
to Safety in Motoring
www.bridgestone.co.za
This follows on last month’s mention of inappropriate tyres being fitted
to various vehicles – and the few suspect dealers who will fit anything Marcus Haw
anywhere as long as they make a rand or two.

A
few days after writing that col- they can almost be universally fitted. ignore the peripheral products closely
umn, Marcus Haw was travel- Number three was the most frightening of linked to tyres, such as rims. Rims too
ling towards Ermelo in his lov- all; since even the multi fitment mag have designed specifications which have to
able old donkey, not being capa- wheel couldn’t fit the Vito this owner had be compatible with the vehicle they are
ble of much more than 120km/h, when his mate make him a set of adaptor plates being fitted to. A quality rim will have all
he was passed by a Mercedes Vito with a cum spacers which facilitated the fitment the specs printed on it so there is no
trailer carrying two off-road motor bikes. of the wheels and allowed them to stand excuse for fitting substandard rims, or for
The wheels and tyres immediately caught out further. some over zealous and crooked salesman
his eye and seconds later rounding a bend to sell them. This particular case is the
he saw a huge cloud of dust. There lying Now firstly, the tyres were not load capa- worst case of ignorance and stupidity, but
in the veld among a lot of expensive debris ble for what he was carrying, especially at to a lesser degree the same kind of prac-
was the Vito. Being first on the scene the speed he was doing. Secondly the no- tices are taking place every day.
Marcus stopped and helped the very dusty name rims were under-specced for the
and shocked young guys out of the wreck. vehicle alone and lastly his engineering Now to get everything into perspective -
The EMS later confirmed that they were challenged mate had made the spacers At Bridgestone, we do not say that you
luckily unhurt except for a small piece of from scrap mild steel. The cause of the shouldn’t accessorise your vehicle by fit-
glass in the one guy’s eye and the other accident was the spacer on the left rear ting fancy wheels. In fact we understand
one had a broken thumb. wheel which had disintegrated. that in the current economic times, cars
are being kept longer and the need for
upgrading will be higher than ever.

But the buyer needs to know that he does-


n’t know enough to just choose any wheel
for his vehicle. He needs help so that his
purchase, which is a substantial one, does-
n’t place him at risk. He needs to know
that his wheels and tyres have a capacity,
limited in both speed and load, and can-
not just take whatever he and his vehicle
throw at them. He also needs to under-
stand that the wise fitment should change
the original designed steering and suspen-
sion geometry as little as possible.
Changes to the track width, scrub radius
This near tragedy is exactly why we at Had it not, one of the other problems and other factors can make the car handle
Bridgestone need to carry on the fight to would have caused an accident sooner worse than before, and not better. Stresses
educate the public. The owner of that than later. After chatting with the driver and strains on critical components can
Vito had done so many stupid things in for a while he agreed that the story should lead to breakages, and increased tyre wear
the quest to have the best looking van that be told to save other people from being so and stress.
he had ended up with the most dangerous “ignorant” and that we were welcome to
one! Number one was the tyres; 18” 35 publically call his and his mates intelli- The bottom line is that when you plan to
profile ultra high performance tyres of an gence into serious question. upgrade or enhance your vehicle in any
unknown make. Number two were the way, research, thought and understanding
wheels. Also of an unknown make, they This is precisely why Bridgestone have are paramount. Safety must always be
were of the type which has various stud- taken on this huge challenge. And while your fist priority.
holes at different pitch diameters so that we are tyre manufacturers, we cannot

36 APRIL 2010
What’s the Buzz?

AUTOMOTIVE MANUFACTURERS FORCED TO INNOVATE


Automotive component manufacturers in the Eastern Cape are being forced to innovate in order to
remain competitive or to simply survive according to the Automotive Industry Development Centre
(AIDC). AIDC Eastern Cape Supplier Development manager Lance Schultz said local component
manufacturers were still reeling from the global economic crisis. “The crisis has severely impacted the
automotive industry worldwide. It has also forced the industry here to re-examine its operations care-
fully and to a degree re-invent the way it does business in order to create the lowest possible cost
structure for its products. It is clearly not a case of business as usual.” Several component makers
closed doors in 2009, including Kolbenco, South Africa's only automotive piston manufacturer,
which eliminated the country's ability to manufacture this product. Among other closures were RAH
Auto, Powdermet, Vinyde, Eaton Aero Quip and Bloxwich. Listed company, Metair closed its plas-
tics business in the Eastern Cape at the end of 2009. Schultz said the AIDC had intensified efforts
to assist individual companies make substantial cost gains to stay afloat and to position themselves
for growth.
MONITOR TYRES WITH TREAD WEAR INDICATOR

Tread depth meters are no longer necessary to monitor the


condition of modern tyres. This is the view of Mandy Lovell,
Bridgestone South Africa’s Public Relations Manager “In
past years, people used a tread depth meter or other ways to
determine whether their tyres were still legal,” she explained.
“Some of these other methods included the head of a match
or even coins, however, modern tyres have a built-in wear
monitoring system called the Tread Wear Indicator.” The
Tread Wear Indicator (TWI) is a raised section moulded
into the grooves of a tyre. There may be several TWIs
around the tyre’s circumference and they can be located by
finding a small triangle marked TWI on the shoulder of the tyre. The triangle points towards the
TWI. The TWI is approximately 1.6mm high and when the tyre has worn down to the point where
the tread blocks are level with the raised TWI, it should be replaced.

APRIL 2010
Burford on Brands

Flower Power
If you were a follower of formula one in the 1960s, 1970s and 1980s,
you’ll remember the heydays of Lotus, a chassis-builder that was very
much part of the A-team from the early 1960s onwards, winning their
by Adrian Burford first F1 championships in 1963 and then again in 1965 with the inim-
itable Jim Clark. Two years later along came the seminal Lotus 49, a car
which revolutionised the sport thanks to the combination of the Cosworth DFV V8
and Colin Chapman’s chassis which used the engine as a stressed member. It won first
time out at Zandvoort, Clark crossing the line first after his team-mate Graham Hill
had started from pole position.

C
hapman had something of an obsession with weight In 1993 GM flogged Lotus for a paltry £30-million (R345-mil-
and from the very beginning his approach to car lion) to a company controlled by Italian businessman Romano
design was minimalistic – if it could be made lighter it Artioli, who sold a controlling interest to Malaysia’s government-
would be. This was reflected in small, agile road cars backed Proton in 1996. Since then there’s been a steady stream of
that benefited from low mass and clever suspension design and brilliance from Lotus Cars (a separate division, Lotus
race cars that were sometimes considered fragile and unreliable. Engineering, acts as a consultancy business to other car compa-
But Chapman’s cars were also fast, helping the likes of Clark, nies) starting with the original Elise which despite just 90-odd
Jochen Rindt, Emerson Fittipaldi and Mario Andretti to world kW from its 1,8-litre Rover engine could hit 100 in less than six
championships – seven in total. Rindt, Clark and also Ronnie seconds thanks to a mass of only 750 kilos.
Peterson all lost their lives in Lotus race cars. Chapman was a
great innovator and tried anything that would give him an edge. Interestingly, the car was named after Artioli’s granddaughter. The
This included four-wheel-drive, turbine power, the wing car, and Exige – the hardtop version – was introduced in 2000 and con-
the ever-more controversial double-chassis Lotus 88. He died of a tinued in the same vein. In the last decade there have been a
heart attack in 1982 aged just 54, 30 years after he has founded bewildering number of derivatives like the 111S, 135R and 240R,
Lotus Engineering Limited. Despite drivers of the calibre of the common thread being agility, speed and the kind of driving
Nelson Piquet, Ayrton Senna and Mika Hakkinen, Lotus as an F1 thrills which put the brand on the map over half a century ago.
force was on a downward slide from the late 1980s and never real- Practicality, as always, wasn’t high on the list of design priorities.
ly recovered. By 1995 it was effectively dead. That’s what makes
the arrival of Lotus back on the formula scene after a hiatus of 15- The Europa has addressed some of those issues, but the 2Eleven
years so interesting, even if the team is now owned by a Malaysian was radical in the extreme, conceived as a car for serious track day
businessman, Tony Fernandes. He’s adamant that the team will junkies. But the latest and most significant new car from Lotus is
return to its glory days and while the odds might be stacked the Evora, introduced locally last month and also shown at
against him, drivers of the caliber of Jarno Trulli and Heikki March’s Geneva Show in hybrid form. It represents the next step
Kovalainen they just may be able to pull off the odd upset. Only for the brand, moving a little closer to the mainstream in terms of
time will tell. In some ways, the absence from the racetrack has practicality and luxury. With a mid-mounted 3,5-litre V6 with
been good for the road cars, and from the mid-1980s (when 206 kW and 342 in a car weighing 1 350 kilos it promises to be
General Motors bought Lotus) the road car business was in brisk indeed, but with appeal for those who have moved beyond
decline too. Product was lagging behind the supercars of the age, some of the more extreme Lotus offerings of recent years.
the Esprit ultimately lacking the performance or presence
of the likes of the latest Ferraris and Lamborghinis.

At the end of the 1980s, Lotus started


going back to its roots, introducing
the second generation Elan. Sure, it
was front-wheel-drive (and proba-
bly the best-handling FWD chas-
sis of the time) but it marked a
return to truly compact sports
cars with a good power to
weight ratio and a real seat of the
pants feel. It went out of produc-
tion on 1992 but reappeared
briefly as the Kia Elan, a few of
which found their way to South
Africa.

38 APRIL 2010
Customer C.A.R.E.

CRM – an important
measure for the future
of your business!
Theo Calitz has been work- It always fascinates me how business people and especially
ing in or involved in the financially minded business people are always interested
motor industry for the last
16 years. in the accounts of companies. Personally I do not find them
A Mechanical Engineer by
profession, he is passionate that interesting. They seldom tell me something that I do
about customer care and his not already know (about my company) because they reflect
company,
T-R-M specialises in auto- something that has happened already! They provide what
motive CRM for the auto- is called lagging indicators. Something that I value much
motive industry and has
been doing it for nine years. more are leading indicators, something that gives me an idea
of what is to come.

I
t reminds me of the field of preventative maintenance or rather predictative maintenance. This type of maintenance also tries to
prevent failure of components or machinery like any maintenance but by accurately predicting when something is going to fail
and so prevent unnecessary (and many time costly) downtime on production in order to do (maybe unnecessary) maintenance
work. The principle is clear but the trick is to find the ways to measure imminent failure. Ways have been found and are still being
found to achieve this, examples being noise and vibration measurement of bearings, infrared viewing of electrical components, oil analy-
sis of machinery, etc. The good old visual inspection also plays an important role here.

In business we would also like to do ‘preventative maintenance’ and prevent those shocks and surprises that we do not like. The good
news is that there are measurements which act as ‘leading indicators’ which can help us predict future happenings.

One valuable such indicator is the simple CSI measurement. Simply ask your customer from time to time to rate you and see what they
have to say. Do not make it a long tiring exercise, a short list of items with a space to write comments would suffice. If the measure-
ment indicates that your customer is not totally happy (eminent failure), follow through with a personal visit (corrective maintenance)
and try to find ways to turn the potential situation around. Do not outsource or delegate this vital process – get personally involved.

In the same vein one can do a survey amongst your staff or potential customers to get an idea of what the feeling or perceptions are.
These are valuable indicators of future hapenings!

www.t-r-m.co.za
T 0861 TRM TRM
F 086 686 8382

42 APRIL 2010
Wilde Things

Tyre Deniers
It became clear to me whilst taking in the pearls of wisdom freely available
at the Tyrexpo Africa ’10 Conference, that our government is taking a pre-
dictable course in the hoovering up of bags of money, whilst also taking a
by Fingal Wilde leaf out of our dear leader’s book of joy and pleasure, and lustfully par-
taking in the orgiastic pastime of tyre denial. Apart from the ecstasy to be
had in the locating and reducing, reusing, recycling, recovering, and other euphemistic
expressions, of all these smelly black holes also known as tyres, there is some serious
money to be made, merely by passing some obfuscating legislation.

I
n his editorial in the previous issue posing as a power station utility. All this further punishment to the prostate
of ABR, our esteemed editor wrote poor sucker wants to do is to get to work motorist, by levying a “green” fee on each
about the profligate ways of our gov- as economically as possible. Emissions as tyre purchased, ostensibly to pay for a
ernment, and the propensity of the low as 140 gm of CO2 need to be caught grandiose scheme to dispose of waste
fiscus to pluck the feathers of the long suf- in the financial net, all the better to grab tyres. Wow, our government is serious
fering goose, also known as the taxpayer, some more money. I quote from the about the environment! What noble fel-
to pay for this profligacy. Not that our Phoenix, “We’ve been sandbagged with an lows. But hang on; they are not parting
men from the ministry of finance are sin- emissions tax, which whilst justified on with one cent to finance this scheme. It
gle minded and one dimensional; they can the noble altar of cleaner air, is in reality a will all come from the poor sod who wants
also be social engineers when the need naked grab of our money”. Quite shock- to shod his car. And here comes the kick-
arises, and are not averse to putting a hob- ing, as Jacob Maroga would say. But let’s er – Vat of 14% will be added to this levy,
nailed boot into the ribcage of the supine leave that hard working and forward plan- the proceeds of which will go to, guess
and defeathered cash machine with a ning ex-Eskom genius to his thrifty where? Not for environmental initiatives.
gusto not seen since the Blackshirts. In his lifestyle, and focus on the new environ- No siree bob, it will be used for far more
budget speech in February 2010, Pravin mental cash crusade of the fiscus. My gan- glorious purposes, such as R1,2 million
Gordhan unveiled the worst kept secret of der has been elevated (we can’t get away ministerial vehicles, presidential blue-light
the budget, slapping an emissions tax on from the geese thing, can we) by the news bully boys, Limpopo freeways and bridges
the new car buyer, and by default the from Dr. Etienne Human, in his capacity expertly built by the Romans, namely that
automotive industry, to show the govern- as the lead consultant of South Africa’s Caesar fellow, Julius, and the like.
ment’s commitment to the environment. National Waste Tyre Project, that the gov-
Never mind that the cash strapped buyer ernment, in their wisdom (and it appears Is it time for the South African equivalent
of a modest 1400cc sedan is not an owner with the willing participation of the tyre of the Boston Tea Party – the Ventersdorp
of a pig iron smelter nor a robber baron industry) is busy passing legislation to add Moerby Vastrap?

And talking of tyres, a quick follow up on last month’s


pothole story:
The same pothole has been sitting patiently a mere 30 metres from the
entrance to Megawatt Park, Sunninghill, waiting to chew up more and more
tyres while the JRA sits on their collective large derrieres

18th February ... 24th February ... 8th March ......

And aha – the power of ABR. Sometime between


8th March and 15th March, this is what happened
– days after the publication of ABR’s March edition.
Thanks to Kentucky Fried Chicken – now all I have And less than 50 metres from this long
to do is to send you pics of the other 142 611 pot-
holes in Johannesburg. running disaster, this is what one sees
– absolutely unbelievable!

APRIL 2010 43
Customer C.A.R.E. Programme
– sponsored by Federal-Mogul

MODULE TEN - THE GLORIFYING OF


THE CUSTOMER
In modules eight and nine, we discussed the DI PHENOMENON, and how the media managed to create an icon that most probably
will last for centuries. We also discussed how we could take the positives from this disturbing fairy tale, and make our customer KING,
but not DICTATOR. This has brought us back to STEP # TWO.

To revise, STEP # ONE was the public admission by the chief executive that the organisation had not shown the necessary apprecia-
tion of the customer, and this was shown by the redemptive act of laying a wreath at the tomb of the unknown customer. This was fol-
lowed by similar expressions of shame and grief, enacted by every single member of that organisation. This was a symbolic, but impor-
tant step. The next step has more substance, but it is still primarily an in-house public relations exercise:

important the customer is, and they are so which you hopefully have many, to head
STEP # TWO terribly busy. Don’t you believe it; when it up the project. Better still, rotate this
We now initiate the process aptly known comes to ignoring the importance of the responsibility. This champion must be
as the DI PHENOMENON. We start to customer, management is in a class of its empowered with the necessary time and
brainwash the employees, relentlessly own. Preferring to hide behind that fabled authority, to enable them to make things
bombarding them with positive images of workload, or being busy doing that “man- happen, and to ride roughshod over the
the customer. This is not a short term agement” thing. I have only four words of doubting Thomas’s, of which initially,
project, not a medium term project, not advice - “Don’t fall for it!” unfortunately, there will also be many.
even a long term project. This is a PER- This is phase one of the glorifying of the
MANENT project. Day in, day out; THE MODUS OPERANDI customer; and this phase has to become
month after month; year after year; decade The question is, “How do we go about it?” part of the furniture, through phase two
into decade; generation after generation; Everyone must be roped into the selling of and beyond. However, this furniture must
centuries hence, into infinity, as long as the customer. To begin with, immediately be constantly upholstered.
your organisation exists, the CUS- after the wreath laying ceremony, the
TOMER must be relentlessly presented in Phase Two will be our next discussion.
Chief Executive must make a conscious
a POSITIVE form; daily, hourly, every effort of mentioning the customer at every
minute, every second, every breath that opportunity, and with every internal DISCUSSION POINTS
you take. It is vital that boredom be memo and communication. Customer
avoided, thus new ways have to be found, C.A.R.E. indices, and other relevant infor- 1. C.S.I. = Customer Satisfaction Index.
continuously, to present this image in an mation, must be introduced into key man- This measurement is used universally.
imaginative and fresh way. This brain- agement reports, operating meetings and Think of other ways that you can
washing bombardment must go on and even board meetings. At every stage of the measure customer c.a.r.e.
on, until the sub-conscious and the con- operational and functional levels, the
scious meld into one. Every single employ- impact on the customer must be dis- 2. What does C.A.R.E. mean? Just
ee must be subjected to this propagandis- cussed. That is why your organisation checking.
tic orgy, from managing director to recep- exists - to satisfy the customer, who pays
tionist, factory sweeper to works manager, 3. Everyone has hidden genius. Now is
for your existence. You see, C.A.R.E. real-
computer operator to systems engineer, the time to let in some light. I want
ly means CUSTOMERS ARE REALLY
chief accountant to cashier. No one is one BRILLIANT idea for promoting
EVERYTHING. The Marketing Division
exempt, particularly management. If you CUSTOMER C.A.R.E. in-house.
must be responsible for the promotion of
want the sure-fire way to derail this the customer in-house. Let them unleash
process, exclude management. And they 4. What has the bell curve got to do with
their creative juices on the employees. If
will be pretty keen to be excluded, for of doubting Thomases?
you do not have a marketing division,
course they do not need to be told how then choose a customer care champion, of

44 APRIL 2010
What’s the Buzz?

FORD SETS GUINNESS WORLD RECORD FOR THE


New exhibitors LARGEST FORD PARADE
add breadth Ford re-wrote the record books on
and range to Saturday, 27 February 2010 by
gathering South African Ford
Brityrex’s enthusiasts from around the coun-
try together for the largest record-
aftermarket ed Ford parade in history. The
event, which took place at Phakisa
appeal Freeway in the Free State, saw 586
Fords come together to participate
Exhibitors from across the aftermar- in a spectacular parade lap for
ket continue to sign-up for October’s entry into the Guinness Book of
Brityrex International exhibition, World Records. Ford owners from
with both familiar names and new around the country were invited to
brands seeking to capitalise on sales bring their vehicles to the
opportunities from a post-recession Welkom-based race circuit to
tyre and equipment marketplace. complete the 3.2km route in cele-
Among the latest names to be con- bration of the Blue Oval and its
firmed by show organiser ECI illustrious history. “It was a fantastic day, the turnout was phenomenal and we’ve been overwhelmed by the loy-
International are battery specialist alty and enthusiasm of all the die-hard Ford fans who joined us,” Ford marketing manager, Ben Pillay said after
Manbat, Chinese tyre maker the record attempt. The final tally exceeded the previous record by more than four times.
Guizhou Tyre Co and a strong hand
of garage equipment suppliers in
Snap-On Equipment, DQN and
JHM Butt & Co. Welcoming the lat- Enforcement as a key driver in changing motorist
est exhibitors to the UK tyre trade’s
only dedicated tyre and equipment attitudes
exhibition, Paul Farrant, managing South African roads are fast acquiring a reputation as being some of the most dangerous in the world. This
director of ECI International says: is partly due to road conditions and vehicle roadworthiness but more so because of road user attitude. The
“The breadth, range and diversity of Automobile Association (AA) has noted that the increasing number of crashes on our roads are because of a
exhibitors at this year’s show means combination of poor law enforcement, blatant disregard for the law by drivers and the shockingly inept sys-
that visitors will be able to meet tems that are currently in place when it comes to prosecuting road offenders. The equivalent of at least ten
potential new suppliers across almost schools’ learners are killed every year on South African roads. “A perfect example of this is the taxi industry.
every area of their business, from How does a newly licensed driver respect fellow road users when examples of reckless or inappropriate
tyres and retreading to IT, recycling, behaviour when driving are all around them,” says Gary Ronald, AA Head of Public Affairs. “It is still con-
tools, equipment and consumables. sidered “cool” in many conversations when a person mentions how they effortlessly managed to drive home
There is no other industry event after one too many at the bar; how they managed to sweet-talk themselves out of jail by greasing a few palms;
which can offer so much in return for how they skipped a red traffic light and lived to tell the tale – the list goes on. Our country’s enforcement
spending a few hours in the trade- leaves much to be desired, and it’s becoming apparent that it
only environment of Brityrex.” will take more than speed cameras and random road blocks to
The exhibition will take place on 5, 6 curb reckless on-the-road behaviour.” The AA urges all road
and 7 October at Manchester users to be cognisant of the rules of the road and be polite to
Central, formerly known as G-Mex. fellow road users. Ronald says, “Being reckless endangers not
For more details visit www.eci-inter- only you but the lives of innocent road users.”
national.com

JÄGERMEISTER ‘UNLEASHES THE BEAST’


AT SA MUSIC FESTIVALS THIS YEAR
This year, Jägermeister will unleash its brand new creation, the Jäger Truck; on
unsuspecting music festival goers up and down the country. A monolithic metal
beast, this ex-army truck has been radically transformed by Jägermeister into a stri-
dent-orange mobile music arena that boasts a 5,000-watt sound system, live band
stage, futuristic DJ booth and three plasma screens, blasting out non-stop beats to
get your festival flying. Rock-up to the Jäger Truck and catch an intimate live show
by a Jäger-music band, a blazing new talent like Die Antwoord, or a festival headlin-
er that you’d otherwise never get the chance to see at such close quarters. Add to this,
gorgeous Jägerettes selling ice-cold Jägermeister shots and you’ve got a pass to the
most surreal happening anywhere in the South Africa this year. Put it in your festi-
val diary now to experience it for yourself. Access will be to over 18s only, and
Jägermeister will be available for sale. Visit www.jagermusic.co.za for a full list of
appearances.

Speed Freaks
South African statistics show that six times as many speed fines are issued per year now as in 1998. One would expect that this would have made the
roads safer. Actually, fatality risk on our roads has doubled since 1998. Relying on speed control for safer roads is a failed experiment which must be
abandoned in favour in increased prosecution of moving violations. The extent to which other offences have been ignored in favour of lucrative speed-
ing prosecutions is proven by statistics released by the RTMC: for every hundred thousand speeding fines issued in Johannesburg, only 240 fines are
issued for disobeying the rules of the road. 98.94% of all fines issued in Johannesburg are for speeding.

46 APRIL 2010
Product News

SKF’s V-belt and Multi-V belt range to complete its


auxiliary drive offer
When the auxiliary belt needs replacement, it often implies that the belt
tensioner or idler pulley are worn. SKF strongly recommends to
replace the whole system, i.e the belt as well as the tensioner or idler
pulley and offers the most complete auxiliary kit range of the market.

However, one engine can have several auxiliary drives


depending on the customer specification. Too many
kits would be required to cover all applications as we
could have a different belt with the same BTU. Not
turning away from the kit concept but strongly aiming
at providing its customers with a flexible solution, SKF
decided to launch an extended range of auxiliary belts
in addition to the complete auxiliary kits.

No compromise: the SKF Multi-V belts have the exact OE The right components for every specific repair
length.
The SKF auxiliary drive offer includes 170 complete kits cover-
OE length is a main issue: there is big potential risk related to the ing a large part of the car parc as well as an auxiliary belt offer
belts length like bad tension, noise, vibration. All mechanics which, combined with the tensioner units and idler pulleys,
know it: they look for the exact OE length to avoid future prob- allows for a quick and reliable selection of the right components
lems. for every specific repair.

For more information, see SKF’s Vehicle Service Market website: www.skf.vsm.com.

APRIL 2010 47
Diamond Dialogues

Editorial
Partnership
Giel Steyn

In this series of articles ABR discusses with Giel Steyn of Grandmark International the four significant factors that should be taken into
account when purchasing automotive parts - Technology, Quality, Safety and Value for Money. These four characteristics are inter-related, and
each cannot stand on their own, and together they become a motorist's best friend. Similarly, diamonds are also judged on four characteristics,
known as the “four c's” - carat, clarity, colour and cut; and of course, diamonds are a girl's best friend. Grandmark International, as a dis-
tributor of automotive parts, is keenly aware of the need to source only the best in Technology, Quality, Safety and Value for Money, and
therefore it is appropriate that this series of articles is titled Diamond Dialogues.

Consumer Protection
– Another Perspective
In the March 2010 issue of ABR, we discussed the crazy situation whereby a perfect-
ly sound vehicle, needing relatively modest repairs, can be written off by the insur-
ance industry, merely because of the insistence from misinformed consumers that
only “genuine” parts will suffice. This situation leads to higher inflation, increased
insurance premiums, and a negative effect on general affordability. In this issue, we
repeat this exercise with another perspective – the inflating of used car prices
through customer ignorance around quality standards and quality marks.

T
he story that we are about to ing up their cars for resale, purely because
relate is instructive. Before we the consumer complains that the car has an
tell this story, let us partake in a inferior windscreen, as they have been told
brief history lesson, namely the that it is of Chinese manufacture and told
development of glass manufacture through repeatedly that thus it must be inferior.
the ages. The default position, as taught to Take Grandmark glass for example. The
students by the colonialist inspired history Chinese manufacturer of this glass has the
curricula, has always been that the first SABS mark, plus all the other approvals
glass manufacturers were the Phoenicians, required by the western world. Their man-
closely followed by the Egyptians, and ufacturer actually supplies 10% of
some dabbling in Mesopotamia, all around America’s automotive aftermarket needs,
the second century BC. Proudly, it was and no one needs to be reminded that
taught that it was the Western travellers to America is the most litigious nation on
China, utilising the Old Silk Road, who Grandmark glass has all the necessary earth, where automotive safety standards
quality and safety accreditations
brought glass manufacture to the Chinese. are rigidly applied, for fear of the ambu-
Nice try, but no cigar. New research has tury AD, primarily because of the disinte- lance chasers. Another reason why wind-
come to light, which traces the develop- gration of the Roman Empire. Glass mak- screen quality is of paramount performance
ment of glass manufacture in China, from ing and the development thereof effectively is that the design of the modern motor
the second century BC to today, with each stopped in the western hemisphere, and vehicle has the windscreen as an integral
successive stage taking this manufacture to was only kept alive by the Islamist Empire part of the structure, and thus if not of the
new technological heights. For all we know, in the Middle East, and it only surfaced highest standard, the structure could be
we will learn in the future that it goes back again in Europe during the Middle Ages. compromised, leading to significant safety
even further, but current thinking is that implications if the vehicle is in an accident.
glass manufacture started during the Shang Makes one think, and makes one realise the
Dynasty (1766 to 1027BC), to the pre-Qin appalling and overreaching arrogance Grandmark International is fully aware of
Dynasty (500 to 400BC), the warring behind the belief that only Westerners can the issues, and thus complies fully with
dynasties to the Han Dynasty (400BC to make decent glass. This brings us to auto- safety regulations. Grandmark Interna-
220AD), the six dynasties to the Northern motive glass, and the story that we prom- tional also welcomes the pending intro-
Song Dynasty (220 to 1279AD), and final- ised. It revolves around the replacement of duction of the Consumer Protection
ly to the modern period through the Yuan, windscreens and side glass on vehicles. Act, as it is already ahead of the game.
Ming and Qing Dynasties from 1279 to Once again, it is the consumer who appears The CPA will force everyone to supply
1900AD, with each distinct period adding to be the main culprit. It may be anecdot- good quality product to the South African
to a rich tapestry of glass making. This is a al, but one hears time and time again that automotive aftermarket, which will bring
seamless history, as opposed to the collapse the consumer and/or used car dealers are our country closer to the requirements of
of glass making in Europe in the fifth cen- fitting the most expensive glass when dolly- the developed world.

48 APRIL 2010
AIDC Quiz

by Roger McCleery

Roger McCleery asks the questions


See how many of these 20 Questions you can answer.
1. Who is the 2009 Bridgestone SAGMJ Motor Sportsman of the Year?

2. What winning British (Indian) motor car is returning to race at Le Mans this year?

3. What is the new name of Nissan Diesel?

4. Who makes the QQ3.

5. What parts do Ferodo make?

6. Who makes the Everest SUV Vehicle?

7. What South African manufacturer is going record-breaking in April?

8. Where did Ayrton Senna win his first Grand Prix?

9. What was the VW Beetle amphibian called during World War II?

10. What tractor manufacturer makes sports cars?

11. Who owns the Franschhoek motor museum?

12. What South African woman helped design the new Volkswagen Polo?

13. Who is the reigning South African Rally Champion?

14. Who won the inaugural FIA Formula 1 World Championship Grand Prix at Silverstone in 1950?

15. What cars does Peter Bailey of Johannesburg manufacture?

16. How long does a Formula 1 GP last?

17. What is the name of the motor racing circuit in Meyerton?

18. How old is Alfa Romeo this year?

19. Who is the most successful racing motorcyclist in history?

20. What is Eau Rouge?

Answers on page 78

50 APRIL 2010
FAS at your Service
Ferndale Auto Service cc has been serving the Randburg community from the same site for
35 years. 448 Vale Avenue, Ferndale, Johannesburg is something of a geographical icon
to the locals, as it stands for stability, consistency, reliability, trustworthiness and all
the good things that go with long term relationships.

F
rom its establishment in 1975 to November 2009, FAS
had only one owner, Ike Eichweber, who over the years
had assiduously built up a dedicated team in both work-
shop and administrative personnel. Ike had the wisdom
to appoint Islyn Knipe in 1980 as a receptionist, who learnt the
ropes over the years, eventually becoming Ike’s right hand woman
and who was virtually running the business these past few years.
When Ike decided to sell FAS in 2009, it was Islyn’s knowledge of
the business from back to front that prompted him to give her the
first option to purchase, and with financial assistance from her
long time friend, Barbara Niehaus, Islyn took the plunge. The
well respected workshop foreman Warren Diack, together with
the other team members, remained in place, so it was business as
usual. Islyn says that “Ike taught me everything I know, so the
transition was smooth, and the past few months have gone
extremely well. Our customers, many of whom I have known for
30 years on a one on one basis, congratulated me immediately
they got the news, and this gave me a very good feeling.”

Ferndale Auto Service’s e-CAR membership also gives Islyn a


good feeling. She notes that ever since FAS joined e-CAR a few
years ago, the already established business benefited significantly
from the move. Membership of e-CAR gives a sense of belonging
and extra credibility, and even more importantly, it gives the
assurance to customers that high standards are being maintained,
and it gives the additional confidence that their vehicles are in
good hands. Islyn also lauds e-CAR’s advertising strategy and its
presence on the web, which is reaping benefits for its members,
who individually do not have the wherewithal to advertise nation-
ally. She particularly likes the fact that e-CAR has ads in women
magazines such as Huisgenoot and You. There are many single mothers, single women and career orientated women who cherish their
independence and who are looking for professional workshops, and e-CAR fulfils this need. Islyn has also noticed that she is getting
more business from people who are going onto the e-CAR website. FAS is now getting at least one enquiry per day from this avenue,
and Islyn attributes this to motorists becoming savvier and who are browsing the web in search of a good workshop.

APRIL 2010 51
Top Class Topics
Remember that frightening
experiment carried out by
that even more frightening
science teacher at school?
He did that dramatic flame
thing, by heating sodium
chlorate and releasing
oxygen. Well, for those of
you who did not know, that
TopClass MD, is exactly how nitrous
Richard Pinard oxide works.

Horsepower in a Bottle
H
eat nitrous oxide to 296º Celsius and it splits into nitrogen and oxygen. Pump nitrous oxide into an engine intake system,
and that oxygen release gives you an instant boost in power. Nitrous oxide is also known as laughing gas, and used as an
anaesthetic by dentists, but when nitrous oxide is used by racing enthusiasts, street racers, or even off-road buffs with a zest
for more oomph, they also tend to laugh – at their rivals! But that’s not all the good news – nitrous oxide also has a cool-
ing effect on the intake air, increasing its density, which means more oxygen, so over and above the nitro boost, you can also expect an
incremental six to seven percent kW gain from the cooling effect; similar to what an intercooler does. The conclusion? For those want-
ing more power, it is a no brainer. NOS® is the acronym for Nitrous Oxide Systems, the pioneer of this technique, which now forms
part of the Permatex® stable of maintenance and performance additives. NOS® Automotive Chemicals employ proprietary chemistries
to enhance performance and engine life, through boosting octane, cleaning components and optimising engine efficiency. It is this com-
mitment to quality, proven effectiveness, and performance history that has made NOS a name that is synonymous with performance.

NOS® Max Street™ Octane Booster


NOS maximum performance for the street was developed to increase octane effect up to 30 points or three octane
numbers. Blended with the strongest MMT concentration allowed by law for street use, it also contains the unique
performance enhancing Powertane. It restores and improves horsepower, improves fuel efficiency, and eliminates
knocks, pings and hesitation. It also protects against carbon deposits in the fuel injectors and combustion chamber.

Ask for product code 12003 when ordering

NOS® Octane Booster Racing Formula


NOS performance for the serious racing enthusiast. Developed to increase octane effect up to
60 points or six full octane numbers. Blended with MMT and Powertane, along with Nitro
Methane and unique lubricants specially developed for high performance engines.

Ask for product code 12010 when ordering

NOS® Octane Booster Off-


Road Formula
NOS performance for the off-road enthusiast. Developed to increase
octane effect up to 50 points or five full octane numbers in trucks and
sports utility vehicles (SUVs). Blended with MMT and Powertane.

Ask for product code 12007 when ordering

52 APRIL 2010
Show Time

Tyrexpo Africa ’10 Conference


Makes an Impact
Tyrexpo Africa ’10 made its bi-annual appearance at the Sandton
Convention Centre in Johannesburg on the 4th to 6th March 2010,
with a few significant changes from the 2008 event. The most signifi-
cant change was the holding of the Tyrexpo Africa 2010 Tyre
Industry Conference, the first time that a high profile tyre industry
conference featured alongside a tyre exhibition. The extension of vis-
iting hours also assisted in drawing those visitors who could not
find the time to make it to the show during the day. The three day
show provided ample time to view, interact and digest, but the star of
the show was definitely the conference, with insightful and thought
provoking presentations.

T
he exhibitors came from
far and wide, to rub
shoulders with their
South African counter-
parts and to prove displays of inter-
est to the visitors from all sectors of
the tyre and fast fit market, from
those looking for exclusive distribu-
tion deals on new tyre brands to
business owners looking to upgrade
or replace their workshop equip-
ment and consumables. ABR gives a
pictorial overview of the exhibitors:

54 APRIL 2010
Show Time

Tyrexpo Africa ’10 Conference


Seldom does a conference manage to cover so many bases in one jam-
packed day, but this conference managed just that. From an analysis
of the macro economic impact of the BRIC economies on the South
African tyre business environment, to the challenges facing South
Africa’s fleets, to an overview of the impact of new Chinese truck
tyres on the European retread market, to an entrepreneurial master
class from the founder of Kwik-Fit, to expensive world class plans to
address South Africa’s ever increasing waste tyre mountain.

Macro Economic Impact of the BRIC (Brazil, Russia, India, China) economies on the
South African Tyre Business Environment – George Schramm, Head of Sales and
Marketing, Apollo Tyres S.A. (Pty) Ltd.

With the liberalisation of trade, the Rand appreciation and an import surge, the tyre industry in South
Africa is facing a similar fate to that which the textile industry has recently experienced, i.e. a “shattered
industry”, unless government policy plays a role and some sense of conscious is displayed by the industry.
The pursuit of profit over safety and morality spells danger for South Africa’s four tyre manufacturers and
their 16 000 employees. Brazil and Russia are not big players, with China and India playing contrasting
roles and their divergent business approaches are instructive.
Whilst there are very few Indian tyre brands, the Indian
owned local company invests in people and production, in stark contrast to the 200 Schramm appeals to the
plus Chinese brands exported to South Africa, primarily on price. A clear distinction
between a constructive approach vs. the pursuit of profit.
industry to “make the choice
that makes the difference”
The Kwik-Fit Success Story – Sir Tom Farmer CVO CBE KCSG
DL, founder of Kwik-Fit, one of the world’s largest automotive parts
repair and replacement specialists
Referring to Paul Getty’s quote at the foot of the page, and with the possibility of striking
oil being rather remote, two out of three should do it. Everything is based on a work ethic
and honourable behaviour, and the responsibility of those in charge is to be an excellent role
model. The most expensive investment is people, who come with no operating instructions,
so invest heavily in time and development, and the R.O.I. will be good. Tom Farmer left
school at 15 years of age, and progressed from storeman to industry giant, having founded
a fledgling Kwik-Fit in 1971 and growing it into one of the world’s largest automotive parts
repair and replacement chains before selling it to Ford in 1999 for $2 billion. Farmer attrib-
utes his success to inverting the customer care pyramid, but in reality building up to the cus-
Tom Farmer with two
tomer by focusing on the important aspects that make up superb customer care. Thus, self- industry icons
motivated people, being good customers to supportive suppliers equals looking after the cus-
tomer, and happy shareholders. Some very good advice to the retail outlets is to make
“Kwik-Fit” the brand. Not surprising,
Tom Farmer does not agree with considering that 60% of tyres sold in
the song Que Sera Sera – he does the UK today are non-branded.
Another key to the Kwik-Fit formula
not believe that whatever will be, of success is that it was not one big
business, but rather 2 300 small busi-
will be, and says it is naïve to nesses. He ended an inspirational 45
think that the future is not minutes by lauding the tyre business,
as “there’s no business like it”.
ours to see.

Tom Farmer quotes Paul Getty on the secret of success,


“Rise Early, Work Hard, and Strike Oil”
APRIL 2010 55
Show Time

Challenges to South Africa’s Fleets – The Imperial Logistics Team


The percentage of bad to very bad secondary roads in South Africa has increased dramatically in the
past 10 years, resulting in a significant increase of impact fractures and side wall damage to the Imperial
Fleet. This has forced the industry to go for sturdier packaging and higher spec vehicles, and is pushing
up costs. Ultimately, the only solution is for the authorities to improve and maintain the condition of
roads in South Africa. In addition, tyre maintenance revolves around the buy-in of management; incen-
tives, skills development and training, scrap analysis and the general improvement of facilities.

Chinese Truck World Class Plans to


Tyres and thei
Retread Market r Impact on Address the Waste
s – David Wilso European Tyre Situation in
Some si n , Pu b li sh er
gnificant statis South Africa –
• China is th tics
e biggest produc Dr. Etienne Human,
• Chinese do er of truck tyre
mestic market is s worldwide Lead Consul-tant of
• Chinese retr bigger than Nor
ead market is bi th America South Africa’s
• Chinese ne gger than the re
w tyres retail sli tread market in Eu National Waste Tyre
tyre in Europe ghtly below pric rope
e of premium qu Project & CEO
ality retread
SATRP Co.
The main Chine
se tyre manufac
resources; com turers possess th The challenge is to Reduce, Reuse, Recycle and
ply with safe e
endurance tests, ty, performan Recover. The problem is that tyres are made to last,
and have “cradl ce,
cepts. The chal e to grave” con- and thus degrade slowly. Add to this health issues,
lenge for these
Europe is the manufacturers safety issues, social issues, and economic issues, and
development of in
gramme, the lo a retread pro- you have an intractable quandary. The low value of
w image of thei
to differentiate r brands, the ne waste tyres requires a solution incorporating
from the cheape ed
trol the dumping r brands, to co government and corporate leadership, legislation
practices of rogu n-
to persuade the e elements, and and economic incentives. The US provides a good
retreaders that
competition. they are not dire model, with 54% of scrap tyres being used as
ct
alternative fuel, 17% being recycled as ground
rubber, and another 12% being used in civil
engineering projects. In South Africa, used tyres are
being recycled, but unfortunately in a most invidi-
ous way, being cleaned up and resold – no wonder
that 17% of accidents are caused by tyre failures!
It is also suspected that a significant proportion of
the “disappearing” used tyres in Europe are ending
up on our emerging market vehicles. These
disturbing statistics, together with environmental
concerns, make up the rationale behind the
SATRP Industry Plan to impose a Green Fee on
the consumer, to be gazetted in March 2010. It has
been a long time coming, but the bad news is that
this green fee will add anything up to 6% on the
retail price of a tyre; because the government has
A well matched team – Paul Farrant, Managing Director, ECI International; made it quiet clear that it will not pay for this
Rowena Suthers, Sales Director, ECI International; Liana Shaw, clean-up. More on this in Fingal Wilde’s “Tyre
Publisher/Editor SA TREADS; and Roger McCleery, well known Motoring Deniers” article on p43.
Correspondent, Radio Presenter and Raconteur Extraordinaire
56 APRIL 2010
Show Time

Two Courses in One


The good old days when one could attend a show or a seminar at your leisure are
gone. Just travelling to a venue adds stress to the busy executive’s schedule. Thus
the double offering of the HeavyWeight Expo and the WATS Expo, held virtually simul-
taneously at the Pretoria Show Grounds, together with conferences and seminars,
was a master stroke from the organisers. ABR was there to suss out the action.

T
he first national exhibition and conference dedicated to the latest products, services and concepts in the heavy vehicle
industry was officially opened at the Tshwane Events Centre in Pretoria West on 23 March 2010 by the deputy minis-
ter of agriculture, Dr Pieter Mulder. The inaugural HeavyWeight Expo, organised by the Tshwane Business and
Agricultural Corporation (Tshwabac) and incorporating the fifth annual Workshop and Aftermarket Technology Show
(WATS), attracted over 170 exhibitors whose products were displayed in three of the biggest halls at the Old Pretoria
Showgrounds, covering some 17 000 square metres, and also in a 30 000 square metre outside display area. There were many
highlights at both shows, and of interest to the automotive retailing sector was the presentation by Jeff Osborne, CEO of the
RMI, who spoke on “Why Belonging to the RMI is Better Business” at the conclusion of the WATS show, also summarising the
activities he saw at both shows. ABR’s April 2010 edition went to print before the conclusion of the shows, so a full summary
will be provided on abrbuzz.co.za. For the print version, we provide some eye candy:

58 APRIL 2010
APRIL 2010 59
Insights

A Seamless Transition
The more things change, the more they stay the same. Jean-Baptiste
Alphonse Kerr’s prophetic epigram penned in the nineteenth century
applies accurately to Capricorn Society’s South African realignment after
Rob Mildenhall’s reassignment to Australia’s east coast to increase
Capricorn’s collision repair footprint in that area.

W
ith Rob Mildenhall moving to Australia, Capricorn
Society has taken the opportunity to rezone areas
and to realign responsibilities in its southern
African region. André Changuion, previously Area
Manager for Pretoria and Northern Area, assumes the mantle of
Sales Manager for South Africa, and leadership of a highly moti-
vated team of five people. Whilst André will continue to look after
the northern area, which has been marginally altered, he also takes
overall responsibility for Capricorn’s activities in South Africa, and
will be regularly attending meetings as an integral part of
Capricorn’s Tri-Nations Sales Network. With the realignment, the
Capricorn team now comprises:

André Changuion – Sales Manager South Africa


Johan Nel – Area Manager Inland Areas Handing over the baton: Rob Mildenhall and André Changuion
Lleana Kaiser-Phillips – Area Manager Coastal Seaboard
Helen Viviers – Credit Officer I enjoy the Capricorn culture and model. I want to emphasise that
Capricorn does not merely sign up suppliers and members.
Amy van den Heever – Administration Officer
We consider the paperwork as incidental to the relationship, and
ABR had the opportunity to talk to André and Rob the week merely as the formal beginning of a solid partnership.
before Rob departed our fair shores, and to discuss the impact of
the realignment. This is where Alphonse Kerr’s epigram comes into My goal is to continue to grow our membership on
play. Whilst there has been a change in management and a mar-
ginal shift in area stewardship, Capricorn’s tried and tested policies these principles, and to reinforce the ethics that
stay the same and its proven support structure will continue to have been instilled in our team.”
ensure growth. Rob Mildenhall passes on the baton with confi-
dence, as he knows the calibre of André Changuion. André joined For those wanting to say farewell to Rob Mildenhall, the perfect
Capricorn Society eight years ago, having followed Rob from opportunity will be the much awaited Purple Bash, scheduled for
Gearmax. With André’s Human Resources background and his 1 May 2010. Capricorn’s annual function has become an event not
valuable experience as an ABET facilitator, he has the perfect cre- to be missed, and this year shall be no different. Whilst the pur-
dentials to motivate a team and to interact professionally and effec- pose of this function is to update the members and suppliers on
tively with clients. Another advantage is that André has been Capricorn’s activities and performance, and to allow the suppliers
involved in sales from day one and has a very good relationship to exhibit and to network with the members, it is the festive and
with Capricorn members and suppliers. André Changuion has a convivial atmosphere that gives this event its iconic status.
natural affinity and empathy for people, and he looks forward to
“continue to build relationships with suppliers and members. Don’t miss it!

To join Capricorn Society Limited call André Changuion


on 083 287 3498 or e-mail him at
andre.changuion@capricorn.coop or visit their website on
www.capricorn.com.au

60 APRIL 2010
Partinform

A Trek to the Transkei


Partinform, AAMA’s information and communication arm, takes to the road every six
or so weeks, to impart its important message to the motoring trade, and recently the
emphasis has moved to the emerging markets. It’s all about getting a basic and sim-
ple point across to the resellers and fitters of automotive parts – don’t mess with
other people’s lives by selling or fitting substandard parts. On Tuesday, 9th March
2010, the trek was to Mthata (Umtata), an interesting town nestling in the rolling
hills of the Eastern Cape. Fifteen manufacturers, representing 23 brands, unpacked
their displays and offered their unique brand of knowledge, information, advice and
technical nous to the automotive aftermarket fraternity of Mthata at the Kei Fresh
Produce Market in Vulindela Heights.

I
nformation and education
packaged with pizzazz is what
Partinform is all about, and
the locals were entertained
with food, refreshments,
prizes galore and a quiz show,
culminating in a lucky win-
ner, who will be attending a
Forza Racing Driving Experience on 25
November 2010 at the Zwartkops Race
Track. This winner will be joining seven
other lucky winners from the various
Partinform shows around the country,
plus four other lucky winners – three
readers drawn from their entries to ABR
Competition Corner (see page 65), and
one overall winner of Partinform’s
Retailer of the Year competition, nomi-
nated and voted by the Partinform mem-
bers (see following story). There are
many winners at the Partinform shows,
but the real and ultimate winners are the
South African motorists who rely on the
expertise and advice of the parts fraterni-
ty – the majority of whom who play the
game and refuse to dabble in unknown
brands and suspiciously sourced parts.

APRIL 2010
62
APRIL 2010 63
There were many other winners on the night

Leonard Miller of Super Mac Wheel Alignment & Tune-Up Centre was the big
winner of the night – a Forza Racing Experience – here an ecstatic Leonard is
congratulated by Colin Murphy, Chairman of Partinform.

A
new innovation at the Partinform shows is the introduction of a Retailer of the
Show award. The procedure is straight forward – each Partinform member nomi-
nates a retailer, and the nominations are tallied up at the end of the evening, with
the winner being the retailer who receives the most votes. The criteria for the
nominations are also simple – does the retailer support reputable brands, did the
retailer attend the show, did the retailer bring customers along, and how professional is the
retailer in things such as store layout, image, attitude, product support, customer relations, etc?
The great news is that the Retailer of the Show also goes forward to the next round, which is
Retailer of the Year. And this Retailer of the Year will also be invited to participate in the Forza
Racing Driving Experience on 25 November 2010.

The inaugural Retailer of the Show was Graham Lessing from Buffalo Midas Umtata, who
received seven votes from the members. ABR spoke to Graham, and he said that this was the
first Partinform he had attended, and he was very glad that he did. Whilst he said that he was
not ecstatic about the number of reps he sees and the frequency of visits, he remained a loyal
and patriotic parts reseller, who would “not sell
rubbish”. Thus, you will only find premium
brands on his shelves. He attributes his emphasis
on quality to his longstanding NAPA member-
ship, since 1980, and his belief that even the cost
conscious taxi driver driving an old and well driv-
en Hi-Ace is discerning about parts, and will not
fit poor quality if he has the choice. Graham puts
it succinctly, “I shudder when I see a white box,
as apart from the dubious quality, there is also no
back up and no support, and I look forward to
the full implementation of the Consumer
Protection Act”.

64 APRIL 2010
T
he runner-up for Retailer of the Show with three votes
was Township Auto Spares, Umtata. ABR spoke to,
left to right, Ronnie Venketsamy, Vaughn Mariller,
Joseph Reddy and Cowen Venketsamy. They were
impressed with the show, and looked forward to more
of the same. Their unanimous verdict was that “local
is lekker”. They also added that they believe in branded quality prod-
uct, and that motorists must realise that quality may cost more, but in
the long term, quality counts. Other nominations received on the
night included AutoZone, Diesel Electric Border, Conway Truck Shop,
Argus Motor Company and Parts Centre.

Partinform Shows coming to a town hall close to you:


Gaborone – 20 April Polokwane – 21 September
Witbank – 11 May Rustenburg – 19 October
Newcastle – 17 August Soweto – 9 November

C o m p e t i t i o n C o r n e r
The readers of ABR also have a chance to win a Forza Racing Track Experience. Three lucky winners will be drawn
out of the hat during the year, and they will join the other Schumacher wannabes on 25 November. Here are the three
questions you need to answer

1. What is the basic message of Partinform?

2. How many brands are represented at Partinform?

3. Which magazine is the official mouthpiece for AAMA and Partinform?

Send your answers to fax 086 6579 289 or e-mail bigheart@iafrica.com with the following details:

Name and Surname: __________________________________________________________________________________

Company: ___________________________________________________________________________________________

Position: ____________________________________________________________________________________________

Postal Address:_______________________________________________________________________________________

Contact Tel. no’s:_____________________________________________________________________________________

e-mail address:________________________________________________________________________________________

APRIL 2010 65
Life Goes On

MAN Takes Stock


Liliesleaf Farm was an appropriate venue for MAN’s Annual
Media Luncheon on 26th February 2010. This was where
those not afraid of the future laid their plans, and this was
by Austin Gamble where those with faith in Africa put their crosses in the sand.

T
homas Hemmerich, CEO of mation that MAN is getting involved in
MAN Truck and Bus Africa, 2010 World Cup Fever and that South
reinforced the African theme Africa can look forward to being intro-
by stating that it was the sales duced to the TGS WW later this year.
in both vehicles and parts and servicing in This durable premium truck has won
central and northern Africa that absorbed many awards, not least last year’s
the shock of recession in southern Africa European Truck of the Year. The bitter-
and Europe, and that it would be the sweet note came when Dave van Graan
whole of Africa that will lead MAN’s bid totsiens (but not adieu) to the South
recovery worldwide. Truck sales in south- African media – Dave, who was the man-
ern Africa have started well in 2010, and agement board member responsible for
the order intake has been significantly
good, leading to Hemmerich’s prediction
that MAN can expect a 25% to 30%
increase in sales this year. Other good
news is that the credit environment is
much healthier than last year. Credit
approval rates that fell as low as 20% last
year are expected to get back to 80% this
year. South Africa is also leading the way
for MAN in credit innovation, as the
MAN Finance Model is now the bench-
mark for MAN worldwide. Other good
news is that Man Truck & Bus has suc-
Thomas Hemmerich, CEO of
cessfully integrated the assembly of VW
Man Truck & Bus Africa
truck and bus units into its Pinetown
assembly plant operation. business development and marketing for
Africa, has been promoted to the position
The event ended on an upbeat and bitter- Dave van Graan, newly promoted of senior vice-president for sales in the
sweet note. The upbeat note is the confir- to the Middle East Middle East, and will be based in Dubai.

66 APRIL 2010
Robert Bosch
A series of articles on the versatile FSA 720/740/754 series

The Golden Triangle


– KTS, ESI[tronic], and FSA
We continue the saga of the ABS/ESP warning light on the console of a 2006 VW
Jetta V 2,0i, which stays on after starting. This may be a small electrical problem,
but it also may be a far bigger problem. With this in mind, Carlo du Plessis of Cencar,
Centurion, does not take chances, and is determined to get to the cause of the prob-
lem – which we shall call “Case of the Shining Light”

T
o recap, Carlo has tested the battery and fuses. He’s also technician needs to back-probe into the ECU to check whether
checked the sensor and the pulsating ring, and verified there is a signal at the ECU. Carlo finds no signal, so to test the
that there is no damage. He has also checked for clean- sensor and/or pulsating ring; he swaps these from another wheel.
liness, i.e. no dirt, mud, slush, etc. Now it is time to If he had then got a signal, then the problem lies with the sensor
check the wires from the sensor to the ECU, and more important- or pulsating ring, but the problem persists, so the whole
ly, the FSA back-probe phase. After a physical check of the wires, ECU/ABS unit needs replacement. Problem solved.
using the multimeter of the FSA, and testing the continuity of the
wires, Carlo now goes to the FSA scope, and the specific protocol Carlo reminds us that when you replace, you need to bleed the
for wheel speed sensors. Wheel sensors are either hall sensors (usu- system twice – first using the KTS putting it into bleed mode, and
ally three wires) or inductive sensors (usually two wires), but the then to bleed the conventional way. Carlo also notes that with the
important thing is to check for a pulse from the sensor, which can KTS, you can see the wheel speed with the KTS, whereas the FSA
be done in the workshop by jacking up the car and turning the scope goes further by testing the sensor throughout the cycle.
wheel by hand. If the scope says that there is a signal, then the

Typical look of a scope pattern (inductive)

A dirty sensor – this needs to be


cleaned!

Carlo du Plessis with his trust FSA, checking the scope pattern of a hall type sensor

68 APRIL 2010
Model Revamp

The Citi is Dead –


by Howard Keeg
Long Live the Vivo
“Market leadership is not a target, it is a consequence”, is how David Powels, MD of
Volkswagen of South Africa (VWSA) puts it. This quote encapsulates the recent activ-
ity at VWSA, situated on the banks of the Zwartkops River in Uitenhage, Eastern Cape.

V
WSA’s goal is to be the benchmark of auto man- To such an extent that VWSA are building Polos at competitive
ufacturing in South Africa, and to have the levels that compare favourably with Western Europe, and with
benchmark product in each segment of the local content levels, excluding drive train, of 74% for the Polo and
market. Not an easy task, but something that the 72% for the Vivo. VWSA is now set to become a major exporter
guys from Uitenhage have been working at for of vehicles, having snagged the contract to be the sole internation-
the past three years, with the three pillars of al supplier of all new RHD 4 door Polos for the global market,
attaining market leadership, achieving production and quality plus additional orders for LHD Polos, as well as the exclusive con-
breakthroughs, and putting in place a comprehensive supplier tract for LHD and RHD Cross Polos. Considering that the
strategy. The enablers of this strategy have been the creation worldwide demand for the new Polo has skyrocketed, this will
of a learning organisation, B-BBEE transformation, and a translate into over R30 billion in export earnings over the next six
leadership brand. years. Add to this five cylinder EA111 engine exports to India and
China, and no wonder VWSA is smacking its lips.
VWSA has basically become a small car factory, producing just
two platforms; the Polo and the Polo Vivo. The rationale is high- These statistics were revealed to ABR at a media briefing and
er volumes, local content, less complexity and improved produc- plant tour on 11th March 2010, before the unveiling of VWSA’s
tivity. This transformation has come at a necessary financial cost, second string to its two platform bow, the Polo Vivo. The Vivo is
which must have given the bean counters indigestion, with signif- the successor to the spectacularly long running Citi Golf and
icant investment over the past few years. Including the investment VWSA were at pains to point out how worthy a successor it is.
of the suppliers, the bill has come to over R5 billion. Powels must Bigger, new generation engines, significantly better chassis,
have been pretty persuasive during his visits to Wolfsburg, but it improved safety and comfort, radically better ergonomics, and
appears that it is money well spent. Productivity increases at both enhanced vehicle security are just some of the reasons why the
supplier and assembly level have been noteworthy. Vivo has been introduced.

Our 1600 Vivo sedan in an unusual tomato colour (VW call it Sunrise Red)
70 APRIL 2010
Model Revamp

This is where the Citi Golf line used to be – there are


rumours of sightings of ghostly Citis at midnight

VWSA’s paint shop is stunning in both technology


and design – and it has an unusual work of art in
its reception foyer
Lining them up for future customers

Priced from R101 500 for the base


line hatch to R150 800 to the top of
the range sedan (a new Fox, for those
diehard Fox fans!), the higher price
compared to the Citi is ameliorated
considerably, if not totally, by higher
residual values and far lower insur-
ance premiums. Consumption and
CO2 emission levels (the new green
craze) are also much lower than the
beloved predecessor. Parts availability
should be good, considering that
VWSA is also spending another
R200 million on a state of the art
parts and accessories logistical hub in
Centurion, due to open in July 2010.

Our hoary band of hacks took the


1400 and 1600 models for a drive to
Cape St. Francis, and the close to
unanimous verdict was that this
revamped previous generation Polo
has got a lot going for it, and should
do well in its designated segment.
But to my mind it has a long way to
go to reach the iconic status of its
forebears, the Beetle and the Citi.
Not yet Viva Las Vegas, more like
Vivo Uitenhage, but it has time on
its side. And don’t be surprised to see
some funky styling as early as 2011. This is not an angry VW – it is a Cross Polo
APRIL 2010 71
Vehicle Evaluation

Purrr..geot Pleasure
During March I had the opportunity of testing three Peugeots back to
back. Something like a three course dinner, but in my experience a smor-
gasbord of driving experiences. For starters I had a 207, then I tucked
into the main course of Expert Tepee, and ended off a gastronomic
by Howard Keeg gorging of French flair, styling, innovation and finesse, with a 3008.

T
he 207 is like onion soup. Classic comfort
food which is like an old friend. No frills,
never lets you down, and with health benefits.
Did you know that onions are regarded as
having aphrodisiac properties in India? No, these are not
the health benefits that I’m referring to – the 308cc fits
the aphrodisiac role perfectly. The 207 is different in that
it encourages a healthy lifestyle. It is stylish, comfortable,
economical, safe, and with all the features a healthy indi-
vidual requires. It also comes with a warranty and service
plan that takes away any anxieties. I am a great believer
in maintenance plans, as it gives a feeling of security that
is far more valuable than its monetary value.

With a warm inner glow, we now tuck into the main course, Coq au vin. Not that the Expert Tepee is an old bird, but is both tough
and tender, depending on what your needs are. I spent many many hours in the driving seat of this wonderful vehicle, having gone down
to Mthata to cover an event, and I experienced the full spectrum of road conditions, from freeways to toll roads to national roads to
regional roads to roads that can only euphemistically be called roads. I must have a chat with my GPS about its definition of roads! The
point I am trying to make is that the Tepee takes anything in its stride. It virtually floats down the well maintained roads, it is not fazed
by inclines, tight corners or pothole dodging regimes, and when asked to negotiate gravel roads and even worse, it is up for the chal-
lenge, with remarkable agility and handling characteristics which had me applauding. As Peugeot says in its press release, the Tepee is “a
generously equipped eight-seater bus aimed primarily at the hospitality industry, but with considerable appeal for those with large fam-
ilies who want an enticing mix of space, comfort and safety.” But it is the Expert DNA that makes the Tepee so durable and function-
al, and it passed the acid test with flying colours. The acid test was my back, which complains strongly when aggrieved. With the Tepee,
having spent over twenty hours on the road in a two day period, my back didn’t say a word. And let me assure you that there are some
passenger vehicles that I’ve driven for merely a few hours that have got my back’s hackles up. Another very impressive thing is the Tepee’s
fuel consumption. Its 80 litre tank will give you well over 1 000 km of pleasurable driving, and with you not having to spare the hors-
es. The 2,0 litre HDi engine confirms Peugeot’s claim that they lead in the turbodiesel field, and verifies the decision to go with a six-
speed box, giving it a combination of pulling power and cruising ability. There are far more positive things to say, but space precludes
further raving. Suffice to say that the price of R339 000 is incredibly good for what you get (it is Peugeot passenger car equipped) and
if I was to start a shuttle service company, I know which box I would tick first.

72 APRIL 2010
Vehicle Evaluation
We end off the meal with crème brûlée, a symphony of tastes and sensations, which is an apt description of the 3008. The combination
of the 3008’s aggressive front grille and its refined interior is just like crème brûlée – hard on the outside, soft and inviting on the inside.
As Peugeot puts it, “the Peugeot 3008 derives its strengths and appeal from its ability to combine the best elements of these seemingly
divergent motoring concepts, while adopting a number of new technologies, resulting in an unrivalled package.” The divergent concepts
to which they refer are the sport utility vehicle (SUV), multi-purpose vehicle (MPV) and popular family hatchback segments. This is
not just marketing spin, they are spot on with le Crossover. It does indeed rewrite the crossover rulebook, giving one the best of all
worlds, and more. I was at the media launch in Namibia, and apart from the aforesaid unique characteristics, what really impressed me
was that after a fairly rigorous exploration of the rough terrain on the fringes of the western Kalahari, there was nary a squeak or rattle
from this sturdily built vehicle. Sturdy it may be, but it also personifies style, comfort, and the joie de vivre reputation that the French
have assiduously built up over the centuries. Le Crossover is the ultimate tale of two and more cities, and my joyful first impression in
Namibia of “What the Dickens!” was reconfirmed on the stressful Gauteng streets in my test car. Once again, it was the 2,0 HDi engine
with its incredible torque that had me raving, with its power, flexibility, efficiency and amazing fuel consumption literally taking my
breath away. Not that the 1,6 VTi and THP (Turbo High Pressure) petrol engines were slouches; they just park in the shade of the turbo
master.

Now, whilst I sip my coffee, I can sit back and reflect on the meal. My tummy is full, but not as full as that fellow in the Monty Python
spoof “The Meaning of Life”. My philosophical ruminations are more attuned to motoring needs, and the realisation that Peugeot are
truly making a comeback. Remember the days in the 1970’s when any rep worth his salt drove a Peugeot 404? It was reliable, safe, hon-
est, and economical, and served many needs. It looks like Peugeot wants those days to come back, and they are putting together an
impressive offering of vehicles to assist the process.

Please note that I did not give many technical specifications on these vehicle – I leave this to the petrol heads from other publications
who seem to derive perverse and disturbing pleasure from things such as bore, length of stroke, piston slap, thrust, acceleration to cli-
max, traction control, rough riding, and such. Some of them you cannot even get out of their racing suits. And I hear that the word
emissions has them panting for more and creating another reason for heated seats. All technical information and any specification your
heart desires are available at www.peugeot.co.za or www.peugeot.com

APRIL 2010 73
Update

An “I” on value in a compact hatch


Hyundai’s long-awaited i30 is here and moves the brand further upmarket and con-
firms its status as a maker of high quality cars with mass-market appeal. Says Hyundai
Automotive’s Marketing Director Stanley Anderson: “With the i30 we are focusing on
motorist who want a car with a host of technology, features and safety in a compact
package - at a price which represents exceptional value.”

As well as four speakers and two tweeters, in-car entertainment


Styling includes USB and Auxiliary connections – giving drivers the abil-
From any view you see how the design has incorporated the use ity to listen to their portable media player through the vehicle.
of concave and convex curves – all with solid sense of purpose. Let’s not forget the boot - in this case it is rated at 340 litres and
From the electrically folding wide-angle door mirrors or the rear can grow to 1 250 litres. A full-size spare tyre on an alloy rim
roof spoiler, which houses a high mounted brake light and inte- resides under the floor. The i30 also boasts many clever storage
grated rear washer nozzle – this car has it all. The i30’s wheelbase areas to maximise interior space – in fact there are, all told, 20
of 2 650 mm is the longest in class though the overall length of 4 storage compartments inside an i30.
245 mm makes it slightly shorter than most rivals. The result is a
car with a footprint wider than most cars in the segment, deliver- Safety
ing an assured and stable stance. Both models ride on lightweight
The i30 has already achieved a maximum 5-star rating in the
alloy wheels, the 1,6 with 205/55R16s, and the 2,0-litre with
Australasian New Car Assessment Programme (ANCAP) and 5-
225/45s on semi-chrome 7x17-inch wheels.
stars for adult protection and four out of a possible five for child
protection in the pre-2009 European NCAP ratings. The i30
Interior features ABS and EBD and has front and rear crumple zones and
From the driver’s seat the i30's cool blue illuminated instrument no less than six airbags (front, side and full-length curtain), as well
lighting has the benefit of reducing eyestrain and this theme as active headrests to reduce whiplash injuries and seatbelt pre-
extends throughout. The adjustable steering column all add to the tensioners for front seat occupants. Finally, the i30 comes loaded
comfort of the i30 experience – so too do the light sensors which with features that take the load off the driver - including an elec-
detect light levels and automatically activate the car's headlights. tro-chromic rearview mirror, one-touch down function for the
Satellite controls on the left-hand spoke of the wheel allow quick window and a single-wipe function for windscreen wipers.
access to radio channels, the 2.0-litre model also fitted with cruise
control. An additional feature specific to the larger-engined Drivetrains
model: a tilt/slide sunroof and both models feature a panel in the
The local i30 range makes use of two aluminium powerplants – a
roof, with a sunglass case and individual map-reading lights.
1,6-litre unit and a 2,0-litre. Both are mated to five-speed manu-

74 APRIL 2010
Update
al gearboxes, ratios chosen to suit their specific char- Gerhard Horn reports
acteristics. Both engines are long-stroke design, with
a high compression ratio. With numbers of 89 kW
and 153 Nm for the smaller unit and 105 kW and
Hyundai enters the tough C-segment
186 Nm for the larger one, they are both able to offer Things are looking good for Hyundai. At the
eager performance. The 1,6 is able to reach 188 km/h moment they are sponsoring the biggest event to
in top gear, and the 2,0-litre 195 km/h. The larger ever hit African shores, the 2010 World Cup. In
powerplant also boasts variable valve timing (VVT) to terms of corporate social investment, this is huge,
enhance the width of the power band and provide and should see their brand going on to become one
exceptional driveability. Multi-point electronic injec- of the most recognised in South Africa.
tion ensures precise metering of a diet of unleaded,
and contributes to combined fuel consumption of 8,6
litres per 100 km and 7,5 per 100 for the 1,6 and 2,0-
litre respectively. With CO2 taxation on the horizon,
it’s a good thing that the engines generate just 165
and 182 grams of CO2 per kilometre respectively.

Chassis
The i30’s chassis underpinnings combine front
McPherson front suspension with a broad-based
lower control arm, and a multi-link rear suspension
mounted on a compact transverse subframe. Rear
shock absorbers and coil springs are mounted sepa-
rately and for improved ride quality and minimal But you don’t get this kind of sponsorship money from building crappy vehi-
intrusion into the luggage area. Gas damping is used cles. In the last few years Hyundai has become synonymous with quality and
all round to ensure minimal degradation of shock affordability. Their recent successes include the massive H1 van, the definitive
city car, the i10 and the most recent i20 which was named a car of the year
absorber performance. The steering plays a vital role
finalist. An impressive record by any standards.
in all this and the i30 is fitted with Hyundai’s latest
MDPS (Motor-Driven Power Steering) system. This They recently continued this trend by launching the new i30. Although this
electric power-assisted system has relatively high gear- vehicle is not entirely new, it has been on offer overseas for quite some time, it
ing, with just 2.69 turns of the steering wheel lock-to- does offer exceptional value for money. On paper it beats the Golf 6 by a big
lock and an impressive 10.2 metre turning circle. An margin in the value for money stakes. The Hyundai has a standard specifica-
added benefit of electrically assisted steering is a fuel tion list that is unrivalled by the competitors. If you spec these vehicles up to
saving around three percent on the open road. match the i30, their prices start to look a bit ridiculous. Two petrol models
were available at launch. The 1.6 retails at R189 000 and the powerful 2.0
Security can be on your driveway for R229 000. Both models come standard with an
Mp3 sound system with controls on the steering wheel, climate control, elec-
In-built security systems can’t be overlooked and the tric windows and leather seats. The 2.0 model also has cruise control, sunroof
i30 offers a sophisticated alarm and transponder and special alloy wheels with chrome inserts.
immobiliser system, remote central locking and a
window-lock function. The doors are programmed to The 1.6 puts out 89Kw and has a claimed fuel consumption of 8.6l/100km.
lock automatically when the vehicle reaches 40 km/h. The 2.0 delivers 105Kw and this extra power helps lower the consumption to
7.5l/100km. Both these engines help the i30 to feel nippy in traffic and pro-
gressive on the open road. The manual gearboxes on both models are smooth
“There is no doubt that Hyundai and a joy to operate. If you have a green conscience you need not worry. Both
has raised its game with this car engines emit less than 190g/km of greenhouse gasses. The suspension is set up
for comfort, but never felt too soft through corners. It ironed out the rough
and the list of standard features parts of the road and kept noise and vibration levels low. Couple this to
and equipment shows it,” says the impressive list of standard specification and you have a great recipe for lux-
Anderson. “We believe that the ury. Many people believe that space is another important element of luxury.
The i30 has space for five people and enough room for their luggage. Those
driving of it is the ultimate previously mentioned leather seats offer ample support and will keep your bum
proof and will confirm just how in a good condition on a long journey. Obviously a vehicle of this kind needs
to be as safe as possible. It scored a maximum of five starts in the Euro N-Cap
accomplished the i30 is.” test and scored exceptionally well for child safety. Both models have dual front
and side airbags, as well as curtain airbags for the rear passengers. Before an
The i30 1,6-litre goes on sales at a price of R189 900 accident even happens you will be kept in line by the ABS and EBD systems.
and the i30 2,0-litre at R229 900. This price includes
Hyundai’s a 5-year/150 000 km warranty and a Overall the Hyundai i30 is a great car. It just needs to justify its place in the
5-year/100 000 km service plan. segment. The Golf 6 is arguably a better car, but you have to ask yourself, is
it R40 000 better? This is a massive saving and the i30 certainly doesn’t feel
as cheap as it is. Another great car from a great manufacturer.

APRIL 2010 75
Toyota Racing

Toyota Announces Motorsport


Changes for 2010
Toyota Motorsport is standing at a door that leads to a new era in their existence.
Opening the door and leading the way in will be Glyn Hall who took over the division
in January 2010. These announcements were made on the 2nd of March by Marius
Vorster, Toyota’s Vice President Marketing Communications.
it off, it is Glyn Hall. The team stated
that they will draw on an established
strong technology base to improve their
vehicles and to take the fight directly to
the competitors.

Highlights of the Toyota Motorsport


programme are:
• Two Castrol Team Toyota Auris S2000
rally cars with additional backing from
the Innovation Group. These cars for
Johnny Gemmel/Drew Sturrock and
Mark Cronje/Robert Paisley.

• In house preparation of an Auris


S2000 rally car for Japie van Niekerk
to run in the colours of New Africa
Developments.

• Support for two Auris S2000 cars to


The announcement took place at the run in Pirtek colours for Hein Lategan
and Visser du Plessis. These cars are to
Gourmet Garage, an appropriate venue as
be prepared at SAC Diesel.
the season promises a feast of mtorsport.
• The long standing relationship with
Total continues with support for three

H
e also stated that rally Mark Cronje, refurbishing Hein Lategan
fans can look forward and Japie van Niekerk's vehicles and the Team Total RunX S2000 cars that
to “as many as 18 complete reworking of the original will be driven by J P Damseaux/
S2000 cars running homologation prototype Auris for VIsser Carolyn Swan, Fernando Rueda/
at the head of the du Plessis. By the time you read this, these Dave Lewkowicz, and Mohammed
field.” Not only will vehicles will have already competed in the Moosa/Grant Martin.
they be some of the most competitive first event of the season. 2010 will see an • Two Hilux SPs to run in Castrol Team
vehicles on the field, but they will be using interesting transition for Toyota Toyota colours with additional sup-
some of the latest technology available in Motorsport. It used to be a division of port from the Innovation Group.
the rally world. Over the past two seasons South Africa’s largest automotive manu- These vehicles are to be fielded by
the stage results have been shockingly facturer, but will from now on be a private Anthony Taylor/Robin Houghton and
close. A winner now has to be determined entity backed by Toyota. It is fair to say Duncan Vos/Rob Howie.
not by seconds, but by tenths of seconds. that they are staring some tough chal-
Vorster then stated that fans can look for- lenges in the eye. Hopefully they can “Toyota Motorsport is one of the
ward to a “vintage season.” He further extend on their unparalleled success over strongest brands in the sport in South
claimed that the ABSA Off Road series the past two decades. Africa,” says Glyn Hall. “It is a privilege
competition is just as tight with a number for me to have been selected to take the
of technically sophisticated SP vehicles To date Toyota has won 97 national organisation forward into the future as a
entering the fray. It is then no surprise that championship rallies in its 41 years of private organisation and to develop it fur-
we have entered an environment that is competition. It is this level of success that ther, both in terms of competitiveness and
more competitive that ever before. has made Toyota the dominant manufac- in the scope of its operations.
turer in the 49-year history of the South
The team has already started by building African rally championship. This really is
two new vehicles for Johnny Gemmel and a lot to live up to, but if anybody can pull

76 APRIL 2010
Team Timken Thrust

Seeking New
Challenges
Winning can get boring. Many Blue Bulls fans may disagree, but for Danie
Coetser, Managing Director of Timken South Africa, four WesBank V8
Supercar Championships under the belt are more than enough. Seeking new
challenges in 2010, Team Timken have now set their sights on the
Bridgestone Production Car Series.

T
he Bridgestone Production Car Series,
which is historically an extremely com-
petitive racing series, also has its share of
political challenges for Timken. Whilst
not having the intense political intrigue
of the V8 Supercar Championship, all the cars
involved in the production car series run on Timken
bearings, so in effect every single car is flying the
Timken flag, so Danie had to be very careful as to
which vehicle Timken would sponsor under the Team
Timken banner. The Subaru WRX STI, being relative-
ly neutral, was the vehicle of choice, and the gauntlet
was thrown down to Carel Pienaar and his SP Racing
outfit to get the car race ready. Anyone in the know
will tell you that the development of a race car does not
just happen overnight, so SP Racing had its work cut
out in the short space of time from Danie’s decision to
the start of the racing season.

Carel Pienaar has two things going for him. Firstly, the
strong commitment of Team Timken to make the
Subaru race competitive as soon as possible, and the
fanatical support of a true blue racing sponsor.
Secondly, in Hennie Groenewald, Team Timken has a
magician behind the wheel. Hennie, with all his expe-
rience and a racing pedigree of note, can make a lawn-
mower look fast, so don’t be surprised to find the Danie Coetser, Managing Director of Timken South Africa, in front of a
Subaru racing at the front before the season is out. cherished t-shirt, signed by his grateful drivers.
Team Timken loves new challenges, so ABR will keep
its readers abreast of the Subaru’s progress through the
season.

When it comes to the Engen VW Polo Cup


Championship, Team Timken has unfinished business.
Bryan Morgan achieved his best ever placing in last
year’s championship, finishing in a very respectable
fourth place, but is hoping for better things this year.
He already has a third place and a second place finish
in the first two meets of the year, at Kyalami and
Killarney. That elusive first place is just around the cor-
ner, and Danie Coetser is holding thumbs that at sea-
son’s end, Bryan will have improved to third position
or even better. ABR will report on Bryan’s progress as
the season unfolds.
77
APRIL 2010
Fast Wheels

It’s Same Again For


F1 in 2010
After all the hype of new cars, new teams, new rules and the return
of Michael Schumacher, it was back to the same again, follow-my-
by Roger McCleery leader, motor racing on the hot Gulf Island of Bahrain, on another
dead boring, wide desert circuit in front of a tiny crowd.

U
ntil Formula 1 and the technical people in the sport Watch. As the winner of the Bahrain GP, Alonso, said it takes a
get some spectators or marketing people aboard to few GP’s to sort out the form of all the teams and drivers. One
give advice we are feted to have line astern racing in all thing is for sure, Ferrari, Alonso and the returning Felipe Massa,
nineteen circuits. For goodness sake, get the wings are ready. A 1 / 2 trouble-free run was the best way to start your
and double diffusers off and swop the carbon fibre brakes for steel challenge for the title. The only thing they have to do before the
units. This will allow the finest drivers in the world to genuinely Australian Grand Prix is find some speed to challenge Sebastian
slip stream without sitting in massive turbulence from the car in Vettel in the Red Bull Renault. Seems the trick is, the new
front of them. And cars can start to out-brake each other as well exhaust system that designer Adrian Newey has introduced, that
going into corners. These drivers could put on a tremendous gives them the edge on power. That was until something went
show of exciting motor racing with passing and re-passing, that’s wrong and got too hot and broke, and Vettel then lost the edge
if the authorities from the FIA want genuine crowd pleasing rac- of his engine’s performance.
ing. Today we have moving billboards, playing host to sponsors
without a thought for the paying or TV watching public. These As we write, teams must be in the Dyno Rooms back home, try-
aerodynamic aids and brakes have turned even the widest mod- ing to extract more power from engines via the exhaust systems.
ern circuits with radiused corners into no-passing processions.
Please, please FIA, let’s see the best drivers at least racing each Forecasts from all the experts and Formula 1 fundis before the
other. Also it wouldn’t be a bad idea to start putting numbers on season started, is that four teams will lead the way in 2010.
the cars where they could be seen, plus drivers’ names. Ferrari, Mercedes Benz, McLaren and Red Bull, with Williams
Recognising a high speed racing car by the top of the driver’s hel- and Renault as outsiders, despite Renault providing engines to
met is rubbish. Red Bull.

Pit stops? How exciting is a car stationery for 4 seconds in the pits So it has turned out although Force India with Ferrari power and
to change tyres and mess up the entire order of a race. The mas- drivers, Liuzzi and Sutil, are there and knocking on the door.
sive world-wide publicity around Grand Prix racing almost Also we forecast Alonso to lead Massa at Ferrari, Hamilton in
ensures huge audiences, which can easily diminish if the show front of Button, Vettel bettering Webber, and Michael
doesn’t deliver. We all know lots of people who say they don’t Schumacher No 1 in Mercedes Benz, ahead of Nico Rosberg.
watch Grand Prix racing any more as it is boring. Another thing The last one didn’t happen in Bahrain, but give Schumacher a
is that the general public think that all motor racing is like couple of meetings for this to take place. There will be a few sur-
Formula 1 Grand Prix racing, which it is not. Our South African prises ahead as every one of the Formula 1 GP drivers is a cham-
motor sport provides far closer and competitive racing and lots of pion in his own right. Fortune only favours the talented drivers
passing in 90% of our formulae. in well funded teams. The others all look like also-rans. It has
always been like that. You have to have the car and the team
All that said, as a Formula 1 fan it was good to see more GP cars behind you to be successful.
(24 on the grid) and the return of Michael Schumacher. No
doubt about it, this 41 year old has revived interest in GP racing. With teams racing out in the Far East a long way from home and
What driver of his age after a three year break, can come back, no chance to make and test more go-fast bits, cars that raced in
and with limited seat time, race near the front and come home Bahrain will be the same until Round 5 on 9th May and the start
6th overall, just a fraction of a second off the winner’s lap time. of the European Formula 1 GP season in Barcelona, which all
As he said, he is not a magician but needs a little time to sort out teams and drivers know well.
his relationship with the team, his car, all the new innovations in
GP racing and some new circuits. My forecast is that he will be That is when we will see the true form of the top teams.
pretty close to the top of the charts come the end of the season.

Answers From page 50

1. Giniel de Villiers – winner 7. General Motors South 13. Hergen Fekken 19. Giacomo Agostini – 15
of 2009 Dakar Rally Africa 14. Guiseppe Farina world titles
2. Jaguar 8. Estoril, Portugal 15. Ford GT40, Ferrari P4 and 20. A famous corner on the Spa
3. UD 9. Schwimmvagen Porsche 917 Francochamp Circuit in
4. Chery 10. Lambourghini 16. Two hours max Belgium
5. Brakes 11. Johann Rupert 17. Midvaal
6. Ford 12. Oona Scheepers 18. 100

78 APRIL 2010
Midas Sport

In the Driver’s Seat


A series of articles on Midas motorsport initiatives in 2010
In line with the building of the various Midas Group brands and in support of its cor-
porate responsibilities, Midas is committed to sponsoring social, community, corpo-
rate and sports events. With specific reference to motorsport, Midas has deemed it
important for the Midas Franchise brand to be seen to be associated with motorsport.

M
idas is spoilt for
choice, as South
Africa has a rich her-
itage in motorsport.
Today, whilst we no longer have
bragging rights over our very own
Formula One race, we do have a
plethora of track and off-road racing
series to compensate for our one big
gaping hole on our racing calendar.
So much so, that hardly a week goes
by without some form of national or WesBank Super Series: sponsors in the background. In addition,
Midas will sponsor five times National
regional event to whet the appetite. Production Cars: The exciting Lotus Exige
Champ Robbie Wolk in a Midas branded
In reality, it would be physically with Midas branding will participate in the
vehicle.
impossible for one motoring jour- Bridgestone Production Car Championship,
nalist to catch all the events on the driven by Richard Pinard. As a new entrant Regional and Club
racing calendar, even if he or she the Lotus should receive a lot of media atten-
spent 365 days on the road. tion, with the added bonus of all the races Racing:
being broadcast on DSTV. In addition, this
This reality was top of mind when car will be available on specials days and super
Stefan le Roux, Midas Franchise, days at Midas Franchisees.
Marketing and Commercial Vehicle
Director, had a look at Midas’ 2010
motorsport sponsorship plans.
Stefan understands that with Midas
having the biggest automotive after-
market franchise footprint across
southern Africa, it is important for
the Midas Franchise brand to be
seen to be associated with motor-
sport. He is also aware that high pro-
Midas shall be sponsoring the well known
file sponsorships are simply too
Clubman series, which is Cape Town based.
expensive, and that they consume
170 cars participate through the year, and
the biggest budget with rapidity.
anything from 60 to 70 cars pitch up on any
Stefan prefers the “spread it around” WesBank V8 Supercars: Midas has a limit- race day.
philosophy, with something akin to ed sponsorship of the Fuchs Lubricants Jaguar
a focused shotgun approach. He says driven by Terry Wilford. South Africa’s fastest The Gauteng guys need not worry; a new his-
that “we need to recognise our lead- racing saloon cars are guaranteed to bring toric car tour has been approved and will be
ership role in the automotive after- thrills and spills, and this series is a crowd raced mainly in Gauteng. To be held on alter-
market, and to participate in motor- favourite. nate Saturdays to the WesBank and Pro Tour
sport and related activities across the Series, all the cars will carry Midas decals.
country and by so doing Midas is Pro Tour: With seven classes, this tour shall be a winner,
putting something back for our cus- as witnessed at Zwartkops Raceway in January
On alternate weekends and different race
tomers and franchisees, in a struc- with 13 000 spectators.
tracks, Midas is to part sponsor the Formula
tured and responsible manner.”
Ford Series with Invest Chem. Formula Ford
is a great entry level to single-seater cars. All The off track fraternity are also being catered
Thus, in 2010 Midas will be partic- for. Rally Driver Tjaart Coetzee will be proud-
18 vehicles to have Midas branding, and all
ipating in the following: ly flying the Midas brand in his AWD Subaru.
prize giving and interviews will have the joint

APRIL 2010 79
The Last Writes by Baron Claude Borlz

“For our more discerning readers .....”

After Monday and Tuesday even the calendar says W T F!


Putting the Cart
Answer from page 6 before the Horse
In Lesotho, where large herds of free roaming
sheep crops all the grass in the little kingdom
shorter than the blades of a Rolux Mangum
lawnmower can ever manage, the baSothu's still
manage to get their hardy baSotho ponies fit for
the annual races after the harsh winter. You
could say they have forgotten more about
Poor old Toyota. It looks like their equine training than most European trainers
global recall campaign will have to ever learn. Those passionate horsemen have a
be expanded to Namibia, now that tribal saying, passed on from generation to gen-
the authorities have discovered that eration: "When you discover that you are riding
their fork lift trucks are pulling to a dead horse, dismount and get a live horse."
the left.
However, in educative, corporate and govern-
mental Southern Africa, more advanced strate-
gies are often employed by the leadership, such
as:
1. Buying a stronger whip.
2. Changing riders.
3. Appointing a committee to study the horse.
4. Arranging to visit other countries to see
how other cultures ride dead horses.
5. Lowering the standards so that the dead
horse can be included.
6. Reclassifying the dead horse as 'living
impaired'.
7. Hiring outside contractors to ride the dead
horse.
8. Harnessing several dead horses together to
increase speed.
For my East Rand mates: 9. Providing additional funding and / or train-
ing to increase dead horse's performance.
A small zoo in Brakpan acquired a very rare species of gorilla. Within a few weeks 10. Doing a productivity study to see if lighter
the gorilla, a female, became very difficult to handle. Upon examination the vet
riders would improve the dead horse's per-
discovered the problem. The gorilla was in season. To make matters worse there
formance.
was no male gorilla available. Pondering over their problem the zoo-keeper
11. Declaring that as the dead horse does not
thought of Frik van Wyk, a local lad and part-time worker responsible for clean-
have to be fed, it is less costly, carries lower
ing the animal cages. Frik, like many of the Brakpan men-folk, had little sense
overheads and therefore contributes sub-
but possessed ample ability to satisfy a female of any species. The zoo-keeper
stantially more to the bottom line of the
thought they might have a solution. Frik was approached with a proposition.
economy than do some other horses.
Would he be willing to mate with the gorilla for R5000? Frik showed some inter-
12. Rewriting the expected performance
est but said he would have to think the matter over carefully. The following day
he announced that he would accept their offer, but only under 4 conditions: requirements for all horses.
“First”, Frik said “I’m not going to kiss her on the lips!” The keeper quickly And of course...
agreed to this condition. “Second”, he said, “You can never tell anybody about 13. Promoting the dead horse to a supervisory
this.” The keeper again readily agreed to this condition. “Third” said Frik “I want position!
all the babies raised as WP supporters.” Once again it was agreed. “Fourth and If you understand the above, then you are obvi-
last of all, “Frik said, “You’ll need to give me another week to come up with the ously a South African. (and if you are now
R5000.” singing "Rolux Magnummmm", you have been
watching SABC a looong time!)

80 APRIL 2010

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