QUALITY

PROCEDURE

INKA
PT. Industri Kereta Api
(Persero)

Document No. : PM-8.02

Date
: July 15th, 2009
Revision
:A
Page
: 1 of 4

INTERNAL AUDITING
I.

Purpose
This procedure is to know whole the Quality Management System and the
implementation effectively.

II.

Scope
All products of Quality Management System

III.

Responsibility
III.1
Management Representative is responsible to plan and control the internal
quality auditing program.
III.2
The Auditor is responsible for applying the audit process.
III.3
The audittee of work unit is responsible to follow up the audit finding.

IV.

Quality System Activity

IV.1 Principal Provisions
a. Internal auditing is done by Auditor team which consists of Lead Internal
Auditor and the member of Internal Auditor is defined by the company.
b. Internal Auditor List (Form No.: IV-01.019) is defined by Management
Representative.
c. Internal Auditor consists of the personnel that have qualification as the
auditor, based on the provision of Auditor Criteria Guidance ISO 19011 or
the requirement defined by the company and proved by Qualified Auditor
Training Certificate.
d. The auditor personnel must be independent and has no responsibility
directly to the audited work.
Document No. : PM-8.02
e. Internal auditing is QUALITY
done regularly and twice
Date a year. : July 15th, 2009

INKA

PT. Industri Kereta Api

(Persero)

PROCEDURE

Form No.: II-01.001.Rev.A

Revision
Page

:A
: 2 of 4

4.2 Audit Program

a. Audit Plan Arrangement
Audit Plan (Form No.: IV-01.037) is arranged by Management
Representative by the end of the year which is as audit implementation plan
of the next year of each audit area.

b. Internal Audit Schedule Arrangement

Internal Audit Schedule (Form No.: IV-01.038) is the detail schedule of
Audit Plan arranged before audit implementation.
c. Audit Notification
Audit Notification is given to Audittee and Internal Auditor with the
minimum time of 2 weeks before the audit execution, as audit notification.
It consists of Audit Plan and Internal Audit Schedule. Especially for the
auditor, Audit Notification is completed by the previous audit information.
d. Audit Coordinator
Management representatives or designated personnel responsible for
coordinate the implementation of Internal Audit and provide guidance
to the Internal Auditor of the target, the scope of audit and technical
audit.
e. Preparation of Internal Audit Checklist
Lead Auditor with the Auditor is responsible to make the Internal Checklist
Audit (Form No.: IV-01 036) and review the results of previous audits.
Checklist that has been prepared auditor or verified by the Management
Representative or designated personnel prior to use in auditing.
4.3 Audit Execution
a. Opening Meeting
Lead Auditor introduces the audit team with the section to be audited. Lead
Auditor explains of:
1. Audit scope andQUALITY
purpose
PT. Industri Kereta2.ApiBrief procedure
of audit execution
PROCEDURE
INKA

(Persero)

Form No.: II-01.001.Rev.A

Document No. : PM-8.02

Date
: July 15th, 2009
Revision
:A
Page
: 3 of 4

Audittee guarantees that the resource and facility needed by the Auditor
Team has been available. The member of opening meeting must fill the
attendance list (Form No.: IV-01.010).
b. Testing / evidence submission
1. Audit team collect / record any discrepancy through interviews,
document examination and observation of the activities and condition
of being audited.
2. All the observations must be documented after all audit activities have
been implemented.

3. Any discrepancies must be related to the reference documents that have

been determined.
4. The signs that lead to instability compliances must be recorded,
although they are not contained in the audit questionnaire and
conducted further investigations. If the discrepancy associated with
other areas is coordinated with a team of auditors of the respective
areas.
5. The audit team should ensure that documents are clear and supported
by the evidence.
6. Audit team make conclusions from the findings, further noted Report
Inappropriate / NCR (Form No.: IV-01 016).
c. Closing meeting.
1. Lead auditors present the results of observation and reading
findings to local leaders.
2. If the findings agreed upon, then the auditor and the local leadership
signed a statement of disagreement / NCR and discrepancy must be
followed by work units concerned.
3. If the findings beyond the existing procedures but have a big impact to
Document No. : PM-8.02
QUALITY
INKA
the quality system,
the auditors' recommendations
were
poured
in CAR.
Date
: July
15th, 2009
PT. Industri Kereta4.ApiNCR and CAR
are recorded in the audit report (Form No.: IV-01 017)
PROCEDURE
Revision
:A
(Persero)
Page
: 4 of 4
Form No.: II-01.001.Rev.A

5. Determine the time / date for a follow-up verification audits

4.4 Follow-up audit
a. Audittee is responsible for implementing appropriate corrective action
with the findings recorded in the NCR / CAR.
b. Appropriate corrective action must be completed within the agreed time.
After the findings were completed, the auditors wrote it down into columns

V.

VI.

verification.
c. Audit team is monitoring the effectiveness of repairs and corrective action
d. Management representatives present the results of audit and improvement
e. Actions to the Director through the Management Review.
4.5 Record the audit results are maintained.
Related Documents
V.1 Quality Manual "Management Responsibility" (MM-5)
V.2 Quality Procedure "Record Control" (PM-4:02)
V.3 Quality Procedure "Corrective Action and Preventive Action" (PM-8:09)
Attachment
VI.1Corrective Action Request Format / CAR (Form No.: IV-01 014).

VI.2Report Format Incompatibility / NCR Audit (Form No.: IV-01 016).

VI.3Audit Report Format (Form No.: IV-01 017).
VI.4List Format Internal Auditors (Form No.: IV-01 019)
VI.5The format of Internal Audit Checklist (Form No.: IV-01 036)
VI.6Audit Format Plan (Form No.: IV-01 037)
VI.7The format of the Internal Audit Schedule (Form No.: IV-01 038)
Prepared by:
ISO Team

Checked by:
Management Representative

Approved by:
President Director

Sholih Farhat

Apoleus Karo Karo

Roos Diatmoko

Form No.: II-01.001.Rev.A