Virtualization Vendor Round Table Guide

SEPTEMBER 2011
Vendor Round Table
Desktop Virtualization
Top Desktop Virtualization Vendors Answer ITs Questions
Why you should read this document:
This guide is designed to help you evaluate desktop virtualization
solutions based on a series of questions posed to todays top
vendors, including:
Description of current offering, including delivery model and
solution architecture.
Which usage scenarios the solution is best suited for,
including mobile.
How the solution handles compute load, graphics, web server
load, and more.
How the solution balances user expectations with the need
for security.
Vendor Round Table
Desktop Virtualization Vendors Answer ITs Questions
SEPTEMBER 2011
Contents
3 Introduction
4 Intel Guidance on Vendor Selection
5 Participating Vendors
6 Vendor Responses to IT Questions
36 Intel Resources for Learning More
Intel IT Center Vendor Round Table | Desktop Virtualization
Introduction
This guide is designed to help you evaluate desktop virtualization software vendors by
letting you compare their answers to common IT questions.
IT departments are increasingly turning to desktop virtualization to

help them achieve an important equilibrium: balancing their need
to exert more control over the client platform, so they can simplify
management and rein in costs, with their users desire for more
flexibility and greater choice in end points and applications. But
many IT professionals are daunted by the complexity of the desktop
virtualization ISV landscape. The possibilities are many, and so are
the software vendors. We created this guide to help you evaluate
different desktop virtualization solutions by enabling you to
compare vendor answers across a standard set of questions.
Based on Intels experience implementing desktop virtualization
in our own organization, we compiled a list of questions IT
professionals typically ask as they start researching vendor
solutions. We then posed these questions to six desktop
virtualization vendors: three long-time players in the desktop
virtualization space (Citrix, Microsoft, and VMware) and three newer
companies (Scense, Virtual Computer, and Wanova). This document
compiles their responses.
Resources from Intel
The Desktop Virtualization Vendor Round Table is
part of a series of documents produced by Intel to
help IT professionals plan and implement desktop
virtualization in their own organizations. This series
includes the following:
Desktop Virtualization Planning Guide. Four steps
to planning a desktop virtualization implementation,
based on the experience of Intels IT department.
Desktop Virtualization Earns Its Stripes:
Insights from Intels IT Benchmarking Survey on
Desktop Virtualization. Survey of IT professionals
that discusses the business and technology drivers
behind their desktop virtualization plans, how they
plan to measure return on investment (ROI), and
which delivery models and software vendors they
are considering.
Intel Guidance on Vendor Selection

Desktop virtualization is a collection of techniquesincluding
streaming, remoting, virtualizing, and layering. Desktop virtualization
software solutions apply some or all of these techniques to full
desktop images or to applications. The resulting entities are
administered and managed by IT through centralized management
consoles. While desktop virtualization offers many benefits, it is not
a one-size-fits-all proposition. There are multiple delivery models,
and its very likely that the best solution for your company will be a
combination of two or more of these models.
When choosing the right desktop virtualization solution for your
needs, Intel recommends the following:
First analyze your user base and then group users into segments
by specific usage scenarios. You can then analyze the right
approach to desktop virtualization according to each segments
particular needs.
Evaluate the different delivery options available. Desktop
virtualization encompasses both server-side and client-side
virtualization options, as well as both thin-client and intelligentclient options.
Determine whether the specific issues you are trying to address
are best solved by virtualization at the application level or the
image level. In this case, an image is the complete package of
the operating system, applications, and user data and settings.
Some compute models solve application issues, while others solve
image issues.
Calculate the infrastructure requirements of vendor options and

determine the level of investment they require. Infrastructure
components to account for include:
---------
Servers
Storage
Data center space, power, and cooling
Network bandwidth
Security
Manageability
Disaster recovery
Image and license management
Analyze the maturity of your IT department. Some vendor

solutions for desktop virtualization are quite complex and
appropriate only for mature IT departments to implement and
maintain. Before you commit to a particular vendor solution, do
a thorough evaluation in as close to a production environment
as possible. Implement proof-of-concept projects and pilots to
determine if the vendor solution will meet your business needs.
Participating Vendors
Throughout this guide, vendors are listed in alphabetical order.
Vendor
Product
For More Information
XenDesktop*
citrix.com/XenDesktop
Multiple products
microsoft.com/DV
Workspace Management
scense.com
NxTop*
virtualcomputer.com
VMware* View
vmware.com/products/
Mirage*
wanova.com
Vendor Responses to IT Questions

1.
Briefly describe your desktop virtualization offering, including its delivery model
and solution architecture.
2.
What is the value proposition of your solution?
3.
Which usage scenario(s) is your solution best suited for?
4.
Does your solution support mobile users? How?
5.
How does your offering handle workload considerations such as compute load,
graphics, application growth, delay sensitivity, and web server load?
6.
How do you balance user expectations with the need for security?
7.
What is the ongoing total cost of ownership (TCO) for deploying and maintaining
your offering?
8.
What type of ROI can organizations expect from your solution?
9.
What hardware and accompanying technologies do you recommend? What endpoint devices can be used with your offering?
10.
How does your solution simplify the lives of IT professionals?
11.
What steps should IT pros take to begin planning for and implementing your solution?
12.
How do you work with customers? Describe your engagement processes.
13.
For IT pros who have already implemented server virtualization: How does your
desktop virtualization offering fit in?
14.
Describe your pricing and licensing model.
Q1:
Briefly describe your desktop virtualization offering, including its

delivery model and solution architecture.
Citrix* XenDesktop* lets you create virtualized desktops and then make them available to users on demand
through any device. XenDesktop includes Citrix HDX* and FlexCast* technologies. FlexCast enables IT to deliver
multiple types of virtual desktops, including hosted shared, virtual desktop infrastructure (VDI), streamed, and local
virtual machine (VM) virtual desktops. Each virtual desktop can be tailored to meet the performance, security, and
flexibility requirements of individual users.
The Citrix Modular Architecture provides a foundation for building a scalable VDI. The modular architecture creates
a single design for a data center, integrating all FlexCast models.

The Control Module manages user access and virtual desktop allocation.
The Desktop Module integrates all FlexCast models into the modular architecture.
The Imaging Module provides the virtual desktops with the master desktop image.
Numerous options exist for all three levels because users have different requirements, and the technology must
align with the users needs.
Microsoft* Desktop Virtualization provides a suite of solutions through which companies can enable their employees
to work anywhere, on a range of devices, while simplifying compliance and management through a centralized
infrastructure. Microsofts portfolio of desktop virtualization solutions provides a mix of virtualization options.
User-state layer
Microsoft User State Virtualization (USV): User data and settings are transferred to a centralized data center,
enabling users to access their data and settings from any corporate PC.
Application layer
Microsoft Application Virtualization (App-V): Provides user access to applications available on any authorized
PC without application installs.
Microsoft RemoteApp*: Allows users to access centrally hosted applications that appear as local applications
integrated with the task bar and the Windows* 7 Start Menu.
Operating system layer
Windows Server* Remote Desktop Services (RDS) Session Virtualization: Provides users with server-hosted,
session-based desktops and applications accessible from any device.
Microsoft Virtual Desktop Infrastructure: Provides access to personalized server-hosted desktops running in
a VM from any device.
Microsoft Enterprise Desktop Virtualization (MED-V): Runs legacy Microsoft Windows XP and Internet
Explorer* 6 or 7 applications in a virtual workspace on Microsoft Windows 7.
Management
Microsoft System Center: Unified solution for managing IT environments, including deployment, monitoring,
and updating of physical and virtual clients, servers, and mobile devices.
Q1)
Continued
The Scense Workspace Management solution separates all information about applications, desktop
configurations, and users from the underlying Microsoft Windows operating system and stores it in a central
database. This information is managed centrally, in real time, from one management console during the entire
user session. This enables Scense to create personalized desktops and deliver applications and other IT resources
dynamically, independent of the type of machine: desktop, laptop, VDI, terminal services, company owned, or
employee owned. Scense also supports all common application delivery techniques: virtualized, streamed, or
locally installed.
To deliver and execute the right application and desktop at the right time and in the right way, Scense takes
into consideration a large number of user-context variables, ranging from the type of device and user identity to
current date and physical location. This approach delivers both a high-quality desktop experience and compliance
with IT regulations.
Virtual Computers NxTop* combines a centralized management system and local execution with an
enhanced Citrix Xen*based type-1 client hypervisor. All execution is local; only management functions have
been centralized. Because only the management functions are centralized, the solution requires very little
infrastructure in the data center. As an example, a typical VDI server that could serve about 40 end points would
be sufficient to manage over 1,200 end points using the Virtual Computer architecture.
Virtual Computers centralized shared image management capability enables IT professionals to manage
thousands of desktops and laptops in the same way that they would manage one. It delivers native PC
performance; mobility; security, including AES-256 disk encryption; and data protection, including full backup and
recovery capabilities.
It offers centralized control over the end point, including control over ports, update interval settings, network
access controls for wired and wireless networks, and restart. An Apple* Mac*like dock enables users to
swiftly move between multiple VMs, enabling them to use a single PC to work across both a secure corporate
environment and a personal environment.
Q1)
Continued
VMware* View delivers virtual desktops as a managed service from a virtualization platform built to deliver the
entire desktop, including the operating system, applications, and data. With VMware View, desktop administrators
virtualize the operating system, applications, and user data and deliver desktops to end users.
VMware View virtualizes the layers between the hardware and the operating system and between the operating
system and applications to modernize traditional PC components. Once virtualized, these components can be
moved off the PC and delivered centrally from the data center as VMs accessible from a variety of end points
(PCs, thin clients, and tablets), both on- and offline.
Wanova Mirage centralizes the full image of each desktop in the data center for management and protection
purposes, while keeping the execution of desktop workloads on the end points for superior user experience and
offline access, and for optimizing the synchronization between the end points and the data center across a WAN.
The Wanova architecture is optimized for mobile laptop users, fully supports offline use, offers layered image
management that preserves personalization, and does not require a hypervisor.
Q2:
What is the value proposition of your solution?
Citrix XenDesktop transforms Windows desktops as an on-demand service to any user, any device, anywhere.
XenDesktop quickly and securely delivers any type of virtual desktop or Windows, web, and software-as-aservice (SaaS) application to all the latest PCs, Macs, tablets, smart phones, laptops, and thin clientsall with
a high-definition HDX user experience. FlexCast delivery technology enables IT to optimize the performance,
security, and cost of virtual desktops for any type of user, including task workers, mobile workers, power users,
and contractors. XenDesktop helps IT rapidly adapt to business initiatives such as offshoring, mergers and
acquisitions, and branch expansion by simplifying desktop delivery and enabling user self-service. The open,
scalable, and proven architecture simplifies management, support, and integration.
Microsofts approach to desktop virtualization is unique. We understand that one size does not fit all, and we
provide solutions that fit an organizations unique business needs.
Microsoft App-V
Allows IT to virtualize a wide range of apps, including full-featured Microsoft Office 2010 and 64-bit apps.
Reduces IT packaging time and makes it easy for even less-experienced users to package complex
applications with App-V Package Accelerators.
RDS Session Virtualization
A scalable, cost-effective alternative to VDI to deliver centrally hosted applications.
Addresses use cases where isolation and personalization are not required.
Microsoft VDI
The best value for VDI today. Provides a best-in-class user experience through RemoteFX* technology and
other partner protocols. Our calculations show an up to 40 percent increase in VM density using the Dynamic
Memory capability in Microsoft Hyper-V*.
Integrated management
IT can manage virtualized desktops and applications with the same tool used to manage existing
physical assets.
System Center Configuration Manager 2012 (currently in beta testing) allows IT to define an application for
a user once and deliver it to multiple devices. A self-service portal gives users on-demand access to virtual
and physical apps.
Preserving and extending existing investments
Many virtualization technologies are included with products customers already use. USV is native to
Windows 7; App-V and MED-V are part of the Microsoft Desktop Optimization Pack (MDOP) with Software
Assurance; and Windows Thin PC is another Software Assurance benefit.
10 Intel IT Center Vendor Round Table | Desktop Virtualization
Q2)
Continued
Organizations must deliver business-critical applications and information quickly and efficiently. Continuous
access to real-time information and functionality is a key factor to success, while at the same time, cost control
and governance need to be addressed. Scense delivers on the major IT challenges CIOs face today:

Cost control and consolidation: By providing central management for all desktops, simplifying IT management
tasks, and providing self-service tooling
Governance and management: By managing all desktops in real time, increasing ITs span of control outside
the corporate network, and supporting employee-owned devices
Flexibility: By supporting and leveraging all common application and desktop delivery types and by keeping IT
departments from having to choose a specific architecture
Anytime, anywhere computing: By delivering and managing IT resources and workspaces on all devices
virtual or physical, company or employee owned, in- or outside the LAN, online or offline
Speed and performance: By simplifying the preparation and delivery of applications and other IT resources
while supporting local execution or execution in the data center (whichever delivers the best user experience)
Virtual Computer provides all the management benefits that server-hosted VDI offers, but without any of the
drawbacks and with more end-user benefits. According to our internal calculation, it delivers a more than 90
percent savings in infrastructure costs over server-hosted VDI, which requires major investments in servers,
storage, and network bandwidth. With Virtual Computer, companies can start off by leveraging the equipment
they already have, and then more easily refresh to new equipment to get additional benefits. Virtual Computer
makes PC refreshes easy, because it provides complete portability of images so that users can be easily upgraded
from one machine to another simply by assigning them a new machine and then letting the new machine
provision itself automatically.
In addition to delivering cost savings over server-hosted VDI, Virtual Computer also provides significant end-user
benefits including complete mobility, a quick boot environment that lets users boot to access the Web or cloud
applications within 15 seconds, and native PC performance.
Q2)
Continued
VMware View is the only purpose-built solution to modernize the desktop and applications to transform desktop
management while enabling unprecedented flexibility for users at a fraction of the cost and complexity of
traditional solutions. Get centralized automated management of these components for increased control and cost
savings. Improve business agility while providing a flexible, high-performance desktop experience for end users
across a variety of network conditions.
Mirage is not a costly or complex VDI deployment. It installs easily onto any Microsoft Windows Server 2008
R2 server (or multiple servers for Mirage clustering). All Mirage servers can be managed from one central
management console, operations are intuitive, and built-in wizards are available for the most commonly performed
tasks. Ease of use and deployment will save your IT department time and money.
The advantage isnt just for the IT department, but also for the end users. Your end users will have the flexibility
of hardware options for their devices, because Mirage is agnostic to what devices are used. End users will also
benefit from the disaster recovery and file backup/restore features. And when IT needs to perform updates to
an end point, the user will be able to continue working on their end point while that transaction takes place,
minimizing user disruption during maintenance periods. These features also reduce the number of support calls
to the help desk by end users, and reduce time spent on the phone when support calls are made. Put together,
Mirage should save your IT department time, lower capital and operating expenses, and increase your users
productivity and uptime.
Q3:
Which usage scenario(s) is your solution best suited for?
Different types of workers across the enterprise have varying performance and personalization requirements.
Some require offline mobility of laptops, others need simplicity and standardization, and others need high
performance and a fully personalized desktop. Citrix FlexCast delivery technology enables XenDesktop to meet
multiple usage scenarios in a single solution. With FlexCast, IT can deliver multiple types of virtual desktops,
hosted or local, optimized to meet the requirements of individual users.
To take advantage of desktop virtualization, organizations should start by identifying the business problems they
are trying to solve and then understand how different desktop virtualization solutions can address their specific
business needs.
Organizations that want to provide a personalized Windows experience across any connected or offline corporate
PC, as well as simplify management and accelerate the deployment of corporate applications to users on demand,
should begin by adopting App-V and User State Virtualization. Both technologies work across all physical and
virtual instances of Windows, whether they are running locally or hosted in the data center.
Choosing an operating system virtualization technology depends on the scenario that an organization is trying to
address. Microsoft offers a choice of VDI or RDS Session Virtualization. VDI is more beneficial when users need a
high level of personalization, greater application compatibility requirements, and operating system isolation; RDS
Session Virtualization can provide users with access to centrally hosted line-of-business applications with more
scalability. When considering VDI, companies should take into account potential investments required to expand their
data center and the network bandwidth required to give users rich, uninterrupted access to hosted virtual desktops.
Microsoft MED-V can help organizations deploy Windows 7 more quickly by resolving application incompatibility.
Scense can add value in any environment where organizations need to deliver business-critical applications and
information quickly and efficiently. Based on years of selling and implementing our solutions, we understand that
the most value will be realized in environments with the following characteristics:

Companies with hybrid environments: mixes of physical and virtual desktops, laptops, terminal server sessions,
unmanaged PCs, natively installed and virtualized applications, or different versions of the Microsoft Windows
operating system
Companies with a large number of applications, preferably a mix of native installed and virtual applications
Companies where hot desking is required
Companies that are planning to migrate to Windows 7 or virtual desktops
Companies where a bring-your-own-computer solution is being used for cost savings
Q3)
Continued
Virtual Computer works well for mobile users, executives, and task workers. Because Virtual Computer delivers
native PC performance with local execution of VMs, it works well for mobile users and executives who are
demanding in terms of their user experience. Virtual Computer also works well for task workers who may be
working on desktops connected to a LAN. For this latter user group, the primary advantages Virtual Computer
offers are cost savings over server-hosted VDI.
Industries
Financial services
Government (state, local, and federal)
Education
Healthcare
Global 1000
Use cases
Windows 7 migration (general operating system migration)
Business process outsourcing (outsourcing and offshoring)
Roaming desktop, aka follow-me desktop
Reduce application conflict
Employee-owned IT (bring your own PC)
The Mirage solution is best suited for organizations that want to enable the IT department to perform centralized
image management and disaster recovery while meeting end users needs for flexibility, personalization, and
computing power.
Q4:
Does your solution support mobile users? How?
One FlexCast option for delivering virtual desktops is the Local VM Desktop. Also known as Citrix XenClient*, this
option extends desktop virtualization to mobile workers using laptops offline. When they reconnect to a suitable
network, changes to the operating system, apps, and user data are automatically synchronized with the data center.
XenClient is a client-side hypervisor that enables virtual desktops to run directly on client devices. By separating
the operating system from the underlying hardware, desktop images are created, secured, deployed, and moved
across any supported hardware, reducing the maintenance burden on IT and simplifying disaster recovery for
laptop users. Optimized for Intel vPro technology, XenClient delivers a high-definition experience for users
and security for businesses. By taking advantage of the hardware virtualization capabilities found in Intel vPro
technology, XenClient uses direct access to the full graphics capability of the device to provide a high-definition
experience for multiple VMs. With XenDesktop and Citrix Receiver*, users can access a virtual desktop from any
location, whether on a LAN, at an airport on public Wi-Fi, at home, or overseas.
Mobile users leverage Microsoft desktop virtualization in the following ways:

Microsoft App-V: Streamed App-V apps, once cached, can be accessed by users when they are offline. Policies
can be configured to allow for disconnected usage as well as the duration for which users can use applications
when disconnected.
Windows Server RDS Session Virtualization: Helps simplify application and desktop deployment by making
centrally hosted resources available to Windows clients from a web page or a Microsoft SharePoint* portal, from
a local desktop, or over the Internet (with RD Web).
Microsoft VDI: Enables mobile users to access a full-fidelity personal Windows environment running in a VM in
the data center, across a range of Windows and non-Windows devices. (Delivered in partnership with companies
such as Citrix.)
Integrated management with Microsoft System Center: Deployment rules optimize delivery based on
a users device type and network connection, to ensure the best user experience, either through a local
installation, streaming through App-V, or a presentation server.
Windows DirectAccess: DirectAccess gives users authenticated access (no VPN or smart card authentication
required) to their corporate network whenever they have Internet access. Mobile users can sync their data and
settings and retrieve their updated applications outside the corporate network.
Q4)
Continued
Scense supports mobile devices that run a Windows operating system. Scense will deliver applications, find the
best way to execute these applications (local or in the data center), and manage the mobile desktop the same as
it does with regular desktops. Additionally:

The context awareness of Scense allows for proximity printing.
Scense supports offline usage: Mobile devices that are offline are still in a
managed state, and applications are still available.
Mobile devices are also within the span that IT controls outside the LAN.
There is no need for mobile users to start VPN connections or use cables: a
Wi-Fi connection is sufficient to get access to new applications or updates.
Employee-owned devices are supported, even if they use the home editions
of the Windows operating system.
Virtual Computer natively supports mobile users because all execution is localrunning on the end-user PC.
Only management functions have been centralized. We believe that this allows IT professionals to benefit from
centralized management without affecting mobility for the end users.
We support mobile users in both an online and offline fashion. Mobile users can use mobile thin clients, laptop PCs,
tablets, or smart phones to connect to their data centerhosted virtual desktop via the View Client anywhere they
have an Internet connection. View Client for iPad* allows users to use Wi-Fi or 3G to access their data center
hosted virtual desktops. Alternatively, users can check out their virtual desktop locally to a laptop PC and run the
virtual desktop locally when offline, while still syncing changes back to the data center when periodically online.
An upcoming release of the Mirage solution will empower mobile users to access the files on their end point from
any other device. For example, a user on an iPad (or BlackBerry*, or other PC) will be able to access the files on
their end point using a web browser, thereby providing file access to the end users from anywhere.
Q5:
How does your offering handle workload considerations

such as compute load, graphics, application growth, delay
sensitivity, and web server load?
XenDesktop includes application, desktop, and server virtualization infrastructure that scales to meet the
requirements of global enterprises. It provides proactive monitoring and reporting as well as intelligent load
and capacity. Virtualization management features include live migration, high availability, and bare-metal
server provisioning.
For server-hosted desktop virtualization, the RemoteFX feature in Microsoft Windows Server 2008 R2 offloads
graphics processing to a graphics processing unit on the server, which enables a local-like desktop experience for
remote users. Microsoft RemoteFX leverages the power of virtualized graphics resources and advanced codecs to
recreate the fidelity of hardware-assisted graphics acceleration, including support for 3D content and Windows
Aero*, on a remote users device.
Dynamic Memory, another feature in Windows Server 2008 R2 SP1, allows the allocation of a range of memory
(minimum and maximum) to individual VMs, enabling the system to dynamically adjust the VMs memory usage
based on demand.
Also, with partners such as Citrix, we optimize session virtualization and VDI for WAN considerations such as
bandwidth and network delays.
Scense does not address these considerations directly. Scense supports the administrator by delivering a
mechanism that allows for real-time management of desktops and applications based on the users context. The
administrator decides how the system reacts when the user context or the state of the machine changes.
Virtual Computer takes advantage of the local hardware for execution, so compute load and graphics work just as
they would on a native machine. By moving the hypervisor to the end point, Virtual Computer has addressed issues
such as delay and web server load that server-hosted VDI faces. Application growth is handled with the ability to
include applications with shared golden images that can be defined for each group of users. This enables users to
access the applications they need, while IT professionals manage only a small number of golden images.
Q5)
Continued
VMware View leverages both host and client rendering capabilities to provide customers with their choice of
configurations to provide the best user experience required for their users, depending on their resource needs and
the available client devices.
The Mirage solution has a very small client-side footprintless than 5Mb. After this client has been installed on
each end point (which can be achieved through bulk silent install procedures), the end point is ready to interact
with the Mirage system installed in the data center. This means the end user can leverage all of their local
computing power without Mirage slowing them down. An end user can also use their end point while Mirage is
performing transactions in the background, and the Mirage system will see that a user is logged in and adjust its
activities as needed so that the end user is not disrupted.
Q6:
How do you balance user expectations with the need for security?
XenDesktop enables users to access desktops and applications from any location or device, while IT uses policies
that control where data is kept. XenDesktop can prevent data from residing on end points, centrally controlling
information in the data center. In addition, XenDesktop can ensure that any application data that must reside on
the end point is protected with XenVault technology. Extensive access control and security policies ensure that
intellectual property is protected, and regulatory compliance requirements are met.
Microsoft Desktop Virtualization helps secure confidential corporate data by centralizing desktops in the data
center, removing applications and data from the end point. The following technologies enable the scenario:

Microsoft VDI Suite: Removes applications and data from end-point devices and locks them down in the data
center. Reduces the risk of having sensitive data exposed to unauthorized users.
RDS Session Virtualization/RemoteApp: Applications and data live in the data center; only encrypted
keyboard and mouse strokes transmit over the network. This helps eliminate the risk of laptop data theft.
Windows Thin PC (TPC)/Windows Embedded thin clients: Windows TPC enables IT to repurpose existing
PCs as thin clients for access to centralized desktops. This reduces the attack surface and thereby improves
security. Alternatively, IT can purchase Windows Embeddedbased thin clients to achieve the same benefit.
System Center Configuration Manager and Forefront* Endpoint Protection: These help ensure
the security and compliance of VDI clients. Configuration Manager remediates and provides continuous
enforcement mechanisms on physical and personal virtual desktops, while also providing visibility into
noncompliant machines in pooled virtual scenarios. Forefront Endpoint Protection builds on Configuration
Manager to provide consolidated vulnerability management and antimalware protection to Microsoft VDI in a
single solution.
Scense is designed with user freedom in mind. Scense is not designed for locking down desktops and restricting
functionality. The starting point for a Scense user is a fully functional Windows desktop with all applications and
other IT resources needed to do the job.
Next, the administrator can enforce security policies and restrict functionality in real time. Applications can be
blocked in real time or made unavailable in certain locations, time frames, or other contextual variables. Folder
redirection can be enforced, or standard Windows functionality can be locked down completely.
Q6)
Continued
Virtual Computer provides government-grade AES-256 full-disk encryption; a type-1 hypervisor that protects
against key loggers and screen scrapers; and remote lock, wipe, and kill capabilities. Virtual Computer can also set
up separate VMs for corporate and personal use on a single machine; corporate use and personal use are isolated
from each other. IT professionals can fully control the corporate instance, even locking down USB ports, while
giving users more flexibility on their personal VM.
VMware View enables IT to increase its level of control over distributed PC computing environments by
centralizing the components into the data center. Applications and data no longer reside locally on machines
that can be lost or stolen. Users are provided greater levels of access because the same VM can be accessed
via a multitude of devices, both Microsoft Windows* based and non-Windows based, thus improving their user
experience. For users deployed via View Client with Local Mode, the virtual desktop is encrypted, and IT is able to
wrap the virtual desktop with security policies before it is deployed locally for greater protection.
The Mirage solution leverages encryption on the server side to protect all user and end-point data that is stored.
It also allows for the usage of Secure Sockets Layer for communication between the end points and the server.
The security functionality is transparent to the end user.
Q7:
What is the ongoing TCO for deploying and maintaining your offering?
Reductions in management costs drive TCO savings with XenDesktop. With a centralized desktop, a simple
operating system image, and a separate application virtualization environment, IT can turn up a user desktop in
seconds. The user can access it from any PC via any network.
Using desktop appliances and virtual desktops, end points will not need as many updates, patches, or reimaging,
and the desktops themselves will be running on dependable server hardware. Any problem will be resolved by
streaming the base corporate operating system image onto the VM or end point and applying personalization
settings and a customized set of applications. Hardware problems can be resolved by replacing the end point with
a new one, which will work out of the box. This reduces the effort to fix software and hardware issues, which we
believe represents at least half of current management expenses.
Microsoft commissioned research firm Hansa | GCR to engage in research to understand and quantify the impact
of application virtualization in real-world organizations. In the course of the study, Hansa | GCR conducted
in-depth research with 291 respondents across organizations of varying sizes and industries.
The resulting research shows that the adoption of application virtualization for PCs enables organizations to
measurably reduce IT labor effort; reduce the time required to deliver new or updated applications to users;
reduce management complexity and application compatibility issues in the desktop environment; and deliver
higher-quality and more responsive services to the business. The research shows that the benefits of application
virtualization accrue throughout the desktop application life cycle, a savings of $82 per PC annually.
Please read the App-V TCO white paper for more details. In addition, Forrester provided additional insight via its
Total Economic Impact* (TEI) study for App-V, which can be found here. Customers can use the TEI spreadsheet to
model the value for their company.
After the implementation of the Scense suite, the recurring costs to be expected are:

Maintenance and support. Based on the amount of users or devices, customers are charged a per-year fee to
receive updates and new versions of our product and to receive support (by e-mail or phone).
Ongoing costs for using Scense. Once Scense is fully installed, it is used most frequently to deliver new
applications; it is also used frequently to deliver new policies, printers, and network shares. Using Scense for
these IT tasks requires minimal IT time and effort, making this an area of savings for IT.
Costs to maintain the Scense server. The Scense server components require a Windows server. The workload is
fairly low. Load balancing should be considered when the number of concurrent users exceeds 2,500.
Costs to maintain the Scense database. The Scense database requires Microsoft SQL Server* or Oracle*.
Q7)
Continued
Virtual Computer can use the existing server, storage, and network infrastructure most companies already have
in place, making the primary expense the up-front cost of $150 per user (which is reduced based on volume
purchase) and annual ongoing costs of approximately $40 per user. Operational costs depend on the organization,
but our calculations show that Virtual Computer typically reduces PC management costs by more than 50 percent
from customers current spend levels. The savings can be higher for larger organizations that have higher baseline
PC management costs.
VMware View saves IT money by centralizing image and application management. When management is
centralized, IT can reliably patch images, simplify backup and recovery processes, and quickly fix operating system
issues without a desk-side visit. The time savings and increased security due to these improved processes lead
directly to cost savings for IT. User productivity increases because users can access their corporate desktops from
any device, anytime, anywhere.
The Mirage solution should lower any organizations TCO in all of the following critical areas:

Lowered TCO for mobile end points by leveraging the desktop management capabilities of the
Mirage solution
Reduced technical support costs and improved service level agreements (SLAs); increased
user productivity, by enabling IT to reimage end-point devices with corporate images or end-point
snapshots, which resolves problems without disrupting user data or personalization
Reduced data center costs, because Mirage leverages all the local computing power of the end
points and does not require server deployments in the data center
Improved IT compliance, even for remote users, with IT able to keep end points up-to-date on ITapproved images
Elimination of the cost of a third-party backup solution, because Mirage synchronizes end points
with the data center automatically, thus providing desktop management, disaster recovery, and
backup and restore in one solution
Q8:
What type of ROI can organizations expect from your solution?
The Citrix Desktop Virtualization ROI Calculator calculates the value of Citrix desktop virtualization solutions.
Using the inputs you provide, this analysis quantifies the potential business cost savings of Citrix desktop
virtualization solutions. It estimates costs and calculates key financial metrics, including ROI and payback period.
For more information, see citrixinformation.com/xendesktop-roi.
Many organizations are considering VDI as a replacement for traditional PCs for office workers. The perception is
that VDI reduces desktop TCO while delivering a high-quality user experience. Our findings indicate that VDI tends
to reduce costs in some areas, but increase costs in others. The net result is that VDI is generally more expensive
than a well-managed PC environment for office workers.
Please refer to our VDI TCO study for a detailed analysis.
Organizations implementing Scense will be able to save costs on many aspects of IT operations. Our internal
calculations show that, depending on the type of devices, applications, and users, organizations can:

Save on application delivery cost (at least $78 per user per year)
Save on imaging costs (at least $25 per PC per year)
Reduce physical-to-virtual (P2V) migration throughput time (by at least 50 percent)
Reduce P2V migration costs (by at least 70 percent)
Reduce help-desk workload (by at least 90 percent)
Save on user-installed apps (by at least $58 per user per year)
Reduce VDI storage costs (by at least 75 percent)
Save PC capital expenditures (CAPEX) and operating expenses (OPEX) by supporting employee-owned devices
Save on IT expertise
Save money on software licenses, security, and compliance
Save on investments by leveraging their existing IT infrastructure when implementing new techniques
Q8)
Continued
Virtual Computer typically pays for itself in one month from the time an organization completely rolls out the
solution. The return is delivered by reducing PC management costs by an estimated 50 percent.
OPEX savings
Desktop management time reduced by 55 percent: IT can more efficiently manage virtual desktops,
including patching, upgrading, and rolling out new images.
Ability to provision users in minutes: New users can be provisioned based on a standardized parent desktop
image, reducing the burden on IT.
Patch or update from a single image: IT can patch and update desktop images centrally using fewer
parent images.
Increased productivity
Sixty-eight percent reduction in end-user downtime: Virtual desktops benefit from robust high-availability
features in the platform.
Automated desktop and data backup: Desktops and data are always available; end users dont need to
handle backup manually.
If an end device should fail, users are back online quickly because their applications and data are stored in the
data center.
CAPEX savings
Lower-cost storage options: Partners such as NetApp offer new low-cost storage options.
Concurrent user pricing: You buy licenses only for those users who are active.
Delayed hardware refresh: With desktops running in the data center, existing end devices (laptops and PCs)
can be reused and extended beyond the traditional lifespan.
With Mirage, IT organizations have the tools they need to begin offering desktops as a service, disaster recovery,
and backup and restore to their end users. The Mirage logging features allow the IT organization to implement
chargeback systems that empower them to accurately report on the services they provide and implement
appropriate chargeback models.
Q9:
What hardware and accompanying technologies do you recommend?

What end-point devices can be used with your offering?
Using Citrix Receiver as a lightweight universal client, XenDesktop users can access desktop and corporate
applications from tablets, smart phones, PCs, Macs, or thin clients.
Microsoft has a large hardware partner ecosystem, which provides PCs, thin clients, and mobile devices. One of
these partners is HP. In the data center, HP provides servers, storage, and networking as part of its Converged
Infrastructure. It has also built reference architectures for Microsoft and Citrix platforms. For more information,
see HP Client Virtualization Reference Architecture with Citrix and Microsoft.
The Scense back end requires:

A file server (to store the application packages)
A database server (Microsoft SQL Server 2000 or higher; Oracle 9 or higher)
A Windows server to run the Scense server components
Microsoft Active Directory* (Windows 2000 or higher)
These servers dont need to be physically separate servers. Customers should consider load balancing when the
number of concurrent users exceeds 2,500.
The Scense client requires a device that runs a Windows operating system with .NET Framework 3.5 installed. The
device can be managed or unmanaged. For minimum device requirements (hardware and software), visit the Tips
& Tricks section in our Scense blog.
Q9)
Continued
We recommend Microsoft Windows 2008 R2 Hyper-V on the server for our management console. For hardware,
we recommend Intel-based platforms. We support any device with Intel VT-x (virtualization technology) and have
a hardware compatibility list of more than 500 devices. We do not require Intel VT-d, but we strongly recommend
Intel vPro technology for additional security and remote support capabilities.
VMware View works with many different hardware vendors, including server, storage, and end-point device
manufacturers. For the most updated information on hardware compatibility, see vmware.com/go/hcl.
VMware View works with many different independent software vendors. Please see the Supported Business
Application page of our web site for the most updated list of ISV support statements:
vmware.com/go/supported-software/.
Mirage is essentially hardware agnostic on the server and client side but does have software requirements.
The Mirage servers must run on Microsoft Windows Server 2008 R2, and the clients must run on Windows 7 or
Windows XP. The IT department can leverage all of its existing hardware within the Mirage system, as well as any
new hardware it purchases for end users.
Additionally, Mirage has out-of-the-box functionality that enables organizations to migrate their Microsoft
Windows XP end points to Microsoft Windows 7.
Q10:
How does your solution simplify the lives of IT professionals?
XenDesktop enables IT to separate the device, operating system, applications, and user personalization and
maintain single master images of each. Instead of juggling thousands of static desktop images, IT can manage
and update the operating system and apps once, from one location. This enables IT, for example, to centrally
upgrade an entire enterprise to Windows 7 in a weekend, instead of months. Single-instance management
reduces ongoing patch and upgrade maintenance efforts and by our calculations cuts data center storage costs
by up to 90 percent by eliminating redundant copies.
Microsoft Desktop Virtualization empowers IT to simplify management by unifying IT operations onto a single
and centralized infrastructure across physical and virtual assets. It enables instant provisioning of corporate
applications and desktops, which gets users up and running sooner, and it equips IT to provide access to legacy
applications during migration to Windows 7. Working with System Center management, Microsoft Desktop
Virtualization tools automatically detect device configurations and network conditions to deliver the most
appropriate services for each user. IT can build an infrastructure that is specific to a companys needs by delivering
services from data centers hosted on-premises, by third-party hosters, or in the cloud.
Founded by former IT pros, Scense aims to simplify the common tasks that IT personnel face on a daily basis.
Many time-consuming tasks become obsolete with Scense.

No more complex logon scripts. All tasks performed by the logon scripts are replaced with a console with a
wizard-oriented interface.
Easy delivery. Scense decreases the amount of time needed to deploy an application from days or hours to
minutes. Applications are delivered unattended, fully configured, and conflict-free to all desktops, including
unmanaged desktops.
Self-service. Using Scense, end users can perform self-service tasks that decrease workload for the IT help desk.
Central management and real-time control. IT pros manage the desktop environment from a single console and
can solve IT problems without physically visiting the desktop.
Reduce application crashes. The Scense adaptive installer, together with our support for application
virtualization, help prevent applications from crashing.
No more image management. Scense uses one image and transforms it into an unlimited number of
personal desktops.
Simplify desktop migrations. Most tasks in a desktop migration project are automated by using Scense.
Q10) Continued
We simplify the lives of IT pros in many ways. Virtual Computer:

Improves the patch success rate to near 100 percent and significantly reduces time spent on
patch management (the only reason a patch would fail would be that the PCs disk is full or there
is a hardware issue; in that event, the IT professional is notified of the failure)
Removes the need for IT pros to make desk-side visits by providing remote support directly to the
client via kernel-based virtual machine (KVM) or virtual network computing (VNC)
Improves SLA management and provides the ability to set specific SLAs
Simplifies migration of end users from Microsoft Windows XP to Microsoft Windows 7
Simplifies the process of porting an end user from one device to another
Centralizes the management of a heterogeneous, distributed PC environment; instead of using

multiple management tools, IT pros can manage their PCs from the NxTop Center console
Eliminates the need for sending PCs in for repair
Increases security by remote killing a lost or stolen PC; locking out a PC that does not check in at
scheduled intervals; and controlling USB devices
Gives IT pros greater control over how end users can and cannot impact the device through
centralized policy-based controls
Improve the end-user experience: Enable IT to deliver flexible and secure access to corporate resources
across a number of different platforms, both on- and offline, to meet user demands for optimal productivity.
Automate desktop and application management: Centrally provision and manage thousands of users
through greater automation with a highly scalable administrative interface architecture.
Increase control and security: Increase control of the entire desktop through role-based administration and
centralized desktop security policies.
Reduce operational costs: Simplify management of desktops and applications, including centralized desktop lifecycle, security, and end-user persona management, resulting in lower admin-to-desktop ratios and support costs.
Mirage deployment is straightforward and requires little capital investment. A single Mirage server can support
up to 1,500 users, and the software can be installed in less than an hour. Adding clients to the system is
intuitive and simple, which means a Mirage deployment can be up and running with relative ease.
Mirage is managed through one management console, which gives management access to all of the Mirage
servers deployed (i.e., one pane of glass for the entire deployment). Mirage provides wizards for the most
commonly used functions, but all tasks are designed to be as intuitive as possible.
End-user support is reduced (fewer calls to the help desk and less time on the phone when support calls are
made), and end-user productivity and satisfaction rise.
Q11:
What steps should IT pros take to begin planning for and

implementing your solution?
The Citrix Desktop Transformation Model helps customers get from wow to how and quickly realize the many
benefits of desktop virtualization. This repeatable method guides customers in transforming their computing
environment from todays device-centric distributed management paradigm to a more user-centric virtualized model.
The Desktop Transformation Model combines the collective experience of thousands of customers and partners
across multiple industry segments that have successfully rolled out millions of virtual desktops and applications to
their end users.
To get started with desktop transformation, look for a high-visibility project that can bring your organization
immediate value. This will help you build experience with virtualization technologies as well as gain support from
your business leaders and users. It will also make it simpler and faster to tackle complex scenarios and expand across
your enterprise, leading you to long-term success.
Organizations that want to provide a personalized Windows experience across any connected or offline corporate
PC, as well as simplify management and accelerate deployment of corporate applications to users on demand,
should begin by adopting App-V and User State Virtualization. Both technologies apply to every desktop, because
they work across all physical and virtual instances of Windowswhether they are running locally or hosted in the
data center.
For additional technical information, check out our newly launched Microsoft Desktop Virtualization Zone.
1.
Start by analyzing the desktop environment to determine the IT resources that will be managed and delivered
with Scense. Scense provides a tool that can help simplify this step.
2.
Find the application packages that belong to these applications.
3.
Analyze existing logon scripts and determine which parts still matter. These will be replaced with
Scense functionality.
4.
Decide which desktops will be managed by Scense and in what order. Scense does not need a big bang
implementation but can be implemented incrementally, in batches. In addition, Scense doesnt need a greenfield
desktop environment and can be implemented in an existing environment.
5.
Plan the implementation.
Q11) Continued
IT pros should identify end devices and users they want to manage centrally. They should also ensure that a server
enabled with Microsoft Windows 2008 R2 Hyper-V is available for the Virtual Computer management console.
1.
Clearly identify a use case by mapping a business trigger to the solution, and identify stakeholders to begin
project planning.
2.
Conduct a solution assessment to understand the full scope of the existing environment as well as the
expectations of performance by end users.
3.
Plan and design the solution architecture.
4.
Pilot the solution to a subset of the end users. Monitor and tune the environment for optimal performance.
5.
After a successful pilot, roll into production by bringing the remaining users online. Continue to monitor and
tune the environment to maintain performance at scale.
6.
Capture metrics, compare against the baseline, and report the value back to key stakeholders.
Depending on the number of end users that need to be supported, Mirage can be deployed on one Microsoft
Windows Server 2008 R2 machine. Requirements are the server-side hardware (which can be virtual), sufficient
storage (varies based on number of end points), and client-side end points (existing end points can be used, because
Mirage is hardware agnostic).
Furthermore, Wanova will assist any IT organization with a proof of concept to show the benefits of Mirage.
Q12:
How do you work with customers? Describe your

engagement processes.
We market and license our products directly to enterprise customers over the Web and through system integrators; in
addition, our products are available indirectly through value-added resellers, value-added distributors, and OEMs.
Resellers run the range of providing purchasing and fulfillment support, to complete consulting, assessment, and
implementation services. These channels are supported by technical and relationship sales managers from Citrix.
Microsoft has a large ecosystem of ISV, systems integrator, and infrastructure partners to provide customers with
a choice of desktop virtualization solutions to address their business pain points. Microsoft engages with its
customers through our worldwide account teams.
IT pros can also leverage our Windows 7 Accelerate and VDI Accelerate programs to jump-start their Microsoft
desktop virtualization proofs of concept and pilots. Contact your local Microsoft account teams for more detail.
Scense is distributed by Scense premium partners and resellers. In most cases, a proof of concept is set up by the
Scense partner. First-line support during the proof of concept is handled by the Scense partner. In specific cases, a
direct-touch approach is used, meaning Scense personnel supports the partner during the engagement of a customer.
Q12) Continued
Our engagement process is similar whether we have a direct relationship with the customer or work through a
partner. The process consists of:

An initial consultation and determination of the customers goals, needs, issues, PC management strategies, and
understanding of client virtualization and management
A presentation and demonstration, either by phone or in person, of Virtual Computer and our solution, NxTop
An onsite install or remotely supported evaluation and proof of concept on live end points
Collaboration with the customer to build a business case for how Virtual Computer will benefit their business
and desktop management
Introduction of the customer to our support team
Introduction of the potential customer to appropriate existing reference customers
Deployment of NxTop on an initial allotment of end devices (in either pilot or full deployment)
Schedule of regular calls with the customer to discuss existing deployment and additional
deployment opportunities
We have direct relationships with many of our customers, but VMware is a partner-driven company and works very
closely with our OEM, technical alliance, and solution provider partners to engage with customers.
Wanova works closely with its customers from the beginning of a deployment; it is common for us to work with a
customer on a proof of concept during the early stages of evaluation. During that proof of concept, our support and
sales teams make sure the customers are progressing through their evaluation and learning the Mirage solution so
that after purchase, their IT staff will already be fluent in Mirage operation and management.
Q13:
For IT pros who have already implemented server virtualization:

How does your desktop virtualization offering fit in?
XenDesktop supports hypervisor technology and virtualization management from Citrix, Microsoft, and VMware for
integration with your existing solution and the flexibility to expand or change your infrastructure at any time.
Desktop virtualization is a natural progression from server virtualization; it helps IT to virtualize user data,
applications, or the full desktop (depending upon the needs of the user, who is the primary consumer of the
services). Microsoft Desktop Virtualization provides several benefits: increased flexibility for the user, improved
compliance and business continuity for the business, and simplified management and delivery for IT.
To host the desktop virtualization infrastructure in the data center, customers can take advantage of server
virtualization such as VDI, RDS Servers, App-V Management, and streaming servers.
Scense Workspace Management addresses the IT challenges associated with desktop virtualization. During
a desktop virtualization project, the migration costs and throughput time will be lowered by using the Scense
Migration Toolkit. Typical desktop virtualization challenges (imaging, personalization, application delivery, and
proximity printing) are addressed in the new desktop virtualization environment.
Our product offers similar benefits as server virtualization. NxTop extends the value of server virtualization to the
desktop and is compatible with many of the server management tools (e.g., Microsoft System Center).
VMware View is built on VMware vSphere*, the industry-leading server virtualization platform. As an integrated
end-to-end solution, VMware View is a natural progression for IT organizations looking to move beyond server
consolidation to deliver the value of virtualization to enable business.
For IT professionals who already have server virtualization, Mirage could be deployed with zero dollars of capital
expenditure. They would simply spin up one Windows Server 2008 R2 VM for every 1,500 end points (roughly), and
install the Mirage software on those VMs.
Q14:
Describe your pricing and licensing model.
Citrix XenDesktop offers a per-user or per-device licensing model. Both licensing models are based on the total
number of users or devices that access the software, regardless of whether they use the software simultaneously.
To determine the number of XenDesktop licenses needed, customers determine the total number of users or devices
that will access the software. Citrix XenDesktop is available in three editions: Platinum, Enterprise, and VDI.
Product
Licensing
User State Virtualization
Built into Windows 7 Professional, Enterprise, and Ultimate
Application Virtualization
MDOP as add-on subscription for Software Assurance
App-V for Hosters via Service Provider License Access (SPLA)
Virtual Desktop Infrastructure
Microsoft VDI Standard Suite or Premium Suite plus Software

Assurance or Virtual Desktop Access
Remote Desktop Services
Windows Server 2008 R2 license for each server instance plus

Remote Desktop Services Client Access License (RDS CAL)
RDS for Hosters via SPLA
Microsoft Enterprise Desktop Virtualization
MDOP as add-on subscription for Software Assurance
The Scense Workspace Management solution is licensed per named user or per device. An annual fee for
maintenance and support is optional. Educational discounts apply.
Q14) Continued
We offer a simple perpetual licensing model. We price per end point under management (the hypervisor by itself is
free), and we have an annual maintenance price per end unit.
VMware View is available in both Enterprise and Premier editions. The Enterprise Edition enables basic VDI
capabilities, while Premier includes View Composer (linked clone technology) to optimize storage, ThinApp* for
application virtualization, and View Client Local Mode for offline mobility.
Enterprise Edition is USLP $150 per concurrent connection and Premier Edition is USLP $250 per concurrent
connection USLP.
VMware View is licensed by concurrent connection.
Wanova offers a perpetual and subscription licensing model for the Mirage solution. Both licensing models have
set discount rates based on volume and term. Please contact a Wanova sales representative at 408-236-7440
for more information.
Intel Resources for Learning More

For more information about Intel and desktop virtualization, see the
following documents.
Desktop Virtualization Planning Guide

Based on the real-world experience of Intels IT department, the Desktop Virtualization Planning Guide outlines the four key steps in
planning a desktop virtualization implementation.
intel.com/content/www/us/en/virtualization/virtualization-desktop-virtualization-planning-guide.html
Desktop Virtualization Earns Its Stripes: Insights from Intels IT Benchmarking Survey on Desktop Virtualization
This survey of IT professionals provides benchmarking data that IT organizations can use in their own planning for desktop virtualization.
intel.com/content/www/us/en/virtualization/virtualization-desktop-it-benchmarking-survey-report.html
Developing an Enterprise Client Virtualization Strategy

Since 2007, Intel IT has been studying a variety of virtualization techniques to see which would provide the widest range of benefits for
Intel. We summarize the pros and cons in this paper.
intel.com/content/www/us/en/enterprise-reliability/intel-it-enterprise-client-virtualization-strategy-paper.html
Enabling Device-Independent Mobility with Dynamic Virtual Clients

Intel IT is investigating dynamic virtual client technology, which uses containerized software appliances to abstract the operating system;
applications; and corporate data, personal data, and workspaces.
intel.com/content/www/us/en/mobile-computing/intel-it-mobile-computing-independent-mobility-dynamic-virtual-clients-paper.html
Virtualizing the Client PC: A Proof of Concept

Intel IT conducted a proof of concept and found that desktop virtualization could reduce TCO by streamlining PC client builds.
intel.com/content/www/us/en/virtualization/intel-it-virtualization-virtualizing-the-client-pc-paper.html
Intel IT Considering Dynamic Virtual Client

In this video, Dave Buchholz, IT technology evangelist, discusses the specifics of how virtual client technology can help companies support
IT consumerization while reducing TCO and improving productivity.
http://communities.intel.com/docs/DOC-4313
Increasing Productivity with Mobile Business PCs

Intel IT conducted a detailed study and compared computing models and devices against our computing requirements. After analysis, we
selected mobile business PCs as our standard platform. One key factor was their ability to support emerging technologies such as virtualization.
intel.com/content/www/us/en/mobile-computing/intel-it-mobile-computing-business-pc-paper.html
Better Together: Rich Client PCs and Cloud Computing

The Intel IT environment contains a mixture of conventional and cloud computing services, delivered primarily to mobile business PCs. As we add
new delivery models such as desktop virtualization, we expect to realize benefits such as increased end-user productivity and lower TCO.
intel.com/content/www/us/en/cloud-computing/cloud-computing-vpro-intel-it-rich-client-pcs-and-cloud-computing-study.html
Evaluating Thin-Client Security in a Changing Threat Landscape

Intel IT conducted a security analysis of thin clients versus mobile business PCs. We found that while thin clients may be suitable for some
niche uses, we have chosen mobile business PCs to support the functionality and flexibility our employees require. In addition, mobile
business PCs position us to take advantage of the benefits of desktop virtualization.
intel.com/content/www/us/en/enterprise-security/intel-it-enterprise-security-thin-client-paper.html
Planning for the Future of Enterprise Computing: The Compute Continuum

By taking advantage of a combination of technologies and trends, such as ubiquitous Internet connectivity, virtualization, and cloud
computing, we have an opportunity to meet changing employee requirements and refine the way we provide services.
intel.com/content/www/us/en/it-management/intel-it-the-future-of-enterprise-computing-preparing-for-the-compute-continuumpaper.html
Share with Colleagues

This paper is for informational purposes only. THIS DOCUMENT IS PROVIDED AS IS WITH NO WARRANTIES
WHATSOEVER, INCLUDING ANY WARRANTY OF MERCHANTABILITY, NONINFRINGEMENT, FITNESS FOR ANY PARTICULAR
PURPOSE, OR ANY WARRANTY OTHERWISE ARISING OUT OF ANY PROPOSAL, SPECIFICATION, OR SAMPLE. Intel disclaims
all liability, including liability for infringement of any property rights, relating to use of this information. No license, express
or implied, by estoppel or otherwise, to any intellectual property rights is granted herein.
Copyright 2011 Intel Corporation. All rights reserved.
Intel, the Intel logo, Intel Sponsors of Tomorrow., the Intel Sponsors of Tomorrow. logo, and vPro are trademarks of Intel
Corporation in the U.S. and/or other countries.
*Other names and brands may be claimed as the property of others.
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SEPTEMBER 2011

Vendor Round Table

Vendor Round Table

Intel IT Center Vendor Round Table | Desktop Virtualization

IT departments are increasingly turning to desktop virtualization to

Intel IT Center Vendor Round Table | Desktop Virtualization

Intel Guidance on Vendor Selection

Intel IT Center Vendor Round Table | Desktop Virtualization

Calculate the infrastructure requirements of vendor options and

Analyze the maturity of your IT department. Some vendor

For More Information

Intel IT Center Vendor Round Table | Desktop Virtualization

Vendor Responses to IT Questions

What is the value proposition of your solution?

Which usage scenario(s) is your solution best suited for?

Does your solution support mobile users? How?

What type of ROI can organizations expect from your solution?

How does your solution simplify the lives of IT professionals?

How do you work with customers? Describe your engagement processes.

Describe your pricing and licensing model.

Intel IT Center Vendor Round Table | Desktop Virtualization

Briefly describe your desktop virtualization offering, including its

Intel IT Center Vendor Round Table | Desktop Virtualization

Intel IT Center Vendor Round Table | Desktop Virtualization

Intel IT Center Vendor Round Table | Desktop Virtualization

What is the value proposition of your solution?

10 Intel IT Center Vendor Round Table | Desktop Virtualization

11 Intel IT Center Vendor Round Table | Desktop Virtualization

12 Intel IT Center Vendor Round Table | Desktop Virtualization

Which usage scenario(s) is your solution best suited for?

Companies where hot desking is required

Companies that are planning to migrate to Windows 7 or virtual desktops

Companies where a bring-your-own-computer solution is being used for cost savings

13 Intel IT Center Vendor Round Table | Desktop Virtualization

14 Intel IT Center Vendor Round Table | Desktop Virtualization

Does your solution support mobile users? How?

Mobile users leverage Microsoft desktop virtualization in the following ways:

15 Intel IT Center Vendor Round Table | Desktop Virtualization

The context awareness of Scense allows for proximity printing.

16 Intel IT Center Vendor Round Table | Desktop Virtualization

How does your offering handle workload considerations

17 Intel IT Center Vendor Round Table | Desktop Virtualization

18 Intel IT Center Vendor Round Table | Desktop Virtualization

19 Intel IT Center Vendor Round Table | Desktop Virtualization

20 Intel IT Center Vendor Round Table | Desktop Virtualization

21 Intel IT Center Vendor Round Table | Desktop Virtualization

22 Intel IT Center Vendor Round Table | Desktop Virtualization

What type of ROI can organizations expect from your solution?

Save on imaging costs (at least $25 per PC per year)

Reduce physical-to-virtual (P2V) migration throughput time (by at least 50 percent)

Reduce P2V migration costs (by at least 70 percent)

Reduce help-desk workload (by at least 90 percent)

Reduce VDI storage costs (by at least 75 percent)

Save money on software licenses, security, and compliance

23 Intel IT Center Vendor Round Table | Desktop Virtualization

24 Intel IT Center Vendor Round Table | Desktop Virtualization

What hardware and accompanying technologies do you recommend?

The Scense back end requires:

A file server (to store the application packages)

A database server (Microsoft SQL Server 2000 or higher; Oracle 9 or higher)

A Windows server to run the Scense server components

Microsoft Active Directory* (Windows 2000 or higher)

25 Intel IT Center Vendor Round Table | Desktop Virtualization

26 Intel IT Center Vendor Round Table | Desktop Virtualization