Sie sind auf Seite 1von 22

2/21/2015

::Frequently Asked Questions ::

Faqs

Frequently Asked Questions

Becoming a Customer
System Requirements
Login
Personalise Online Trading
Trading
Equity-SIP
Reports
Mutual Funds
IPO
Short Cut Keys

Becoming a Customer
What is Online Trading?
ONLINE TRADING is a new form of trading that has become possible due to the developments intelecommunication.
Earlier, investors had to call up their brokers and place an order on the phone. The broker would then enter the order on their
system and execute the trade. But now, with internet usage becoming widespread, investors can enter orders directly online.
They just have to have an online trading account with a broker and they can execute their trades themselves. It is like the
investor is himself sitting on a trading terminal.
What does the eZ-trade@sbi online trading account offer?
SBI in association with SBICAP Securities (SSL) brings Share Trading at your doorstep with eZ-trade@sbi. This links your
Bank Account, Demat Account and Trading Account to give you a unique seamless trading experience from the comfort of
your home/office.
Product Features:
Live Quotes, NSE Cash & Derivatives, BSE Cash
Mark a lien on your funds in your bank account/shares in your demat account to TRADE ONLINE
The funds/shares on which lien has been marked will be transferred from your bank/demat account only if the
transactions placed are actually executed
Automated payout of funds and securities
Create multiple market watches for tracking your investments across sectors
Comprehensive online reports including your trades, ledger account, account details
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

1/22

2/21/2015

::Frequently Asked Questions ::

Online Research reports


Highly secure 128 bit encryption platform
Other Online Products:
IPOs & Mutual Funds: No hassle of filling up tedious application forms, just fill the quantity and price and submit
How can I become a user of eZ-trade@sbionline trading account?
Just visit http://www.sbicapsec.com. Click "Register Here". Fill the form with your details. Or simply send a mail to
helpdesk@sbicapsec.com giving your location and telephone number. Our executive will visit you and complete all the
registration formalities. The following documents are required for registration. You can keep them ready to speed up the
process.
Proof of Identity: Copy of PAN Card (three Copies self attested)
Proof of Address: Copy of any one of the following (self attested)
Passport
Ration Card
Voters ID
Driving License
Electricity Bill (not more than two months old)
Bank Pass Book
Bank Proof: Copy of Bank Pass Book or Personalised Cheque Leaf (For applicants already having Bank Account
with State Bank of India)
Demat Account Proof: Demat Account Statement or Client Master (For applicants already having a Demat Account
with State Bank of India)
Photograph: 3 (Three) Recent passport sized photographs.
After all the formalities have been completed, you will receive a Welcome Letter in which there will be an attachment
containing all the account details like DP number, Bank account number and Client Code. Please ensure that all the details
are correct. If there is any discrepancy then please contact us to correct it. You will receive a separate letter which contains
your Login Password and Trading Password. This is for your safety.

Top

System Requirements
What are the basic system requirements for Online Trading?
The Operating System should be Windows 98 (2nd Edition), Windows XP, Windows Professional 2000, etc.
Internet Explorer 5.5 or above
You can download and install Internet Explorer from the Website of Microsoft Corporation http://www.microsoft.com
Java Virtual Machine
To install Java
Go to the website: http://www.sbicapsec.com
Click on "Java". This will open a browser window with the website of Java
Click on "Free Java Download". Follow the installer to install Java
Internet Connection

What are the system settings that I should make before starting Online Trading?
Use only Internet Explorer as the browser. No other browser will currently support the trading platform.
Before login in, please complete the following process
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

2/22

2/21/2015

::Frequently Asked Questions ::

Open Internet Explorer >>Tools >>Internet Options. In it, go to:


General: Please delete all Temporary Internet Files and Cookies also clear History.
Advanced: Find Java Sun and select "Use JRE 1.6.0_07"
Also find Security and
Please select "Use SSL 2.0"
Please select "Use SSL 3.0"
Please deselect "Use TSL 1.0"
If your Operating System is Windows XP then please disable the Antivirus when you login to the system
Please remove the "Google" and "Yahoo" tool bars from Internet Explorer
Please set the screen resolution to 1024*768 (32 Bits) (Desktop Properties)
Please disable the Pop up Blocker from your system. For this in Internet Explorer go to Tools >> Internet Options and
select "Turn off Pop-up Blocker"

Top

Login
How do I start using Online Trading?
After making the above mentioned system settings, open the website: http://www.sbicapsec.com. In the login screen please
enter your account details which you have received in the Welcome Letter:
1.
2.
3.
4.

Client Code Please enter the client code


Login Password Please enter your login password
Trade Password Please enter the trade password
Product Select:

Internet Trading: For ONLINE TRADING (streaming model)


Mutual Fund: To buy or sell Mutual Funds
IPO: To make applications for IPOs
LITE: To use this model for ONLINE TRADING .
The LITE version is more stable because it consumes less bandwidth. Here, to view the fresh price of the share, it is
necessary to enter the scrip name and refresh the screen. It is more suitable for investors who dont trade much. The Internet
Trading version uses more bandwidth because it refreshes automatically. It is more suitable for heavier traders who require
real time updates of prices and have a good bandwidth.
1. Click on the "Login" button
When I try to login to Online Trading, I get a message "Invalid Password, Login Failed, Try Again"
You may have entered an incorrect Client code, Login Password or Trade Password. Please enter the correct Client code and
Passwords. If you enter the wrong Client Code or Password three times then the account will get locked. This is done to
prevent an unauthorized access to your account.
Note: The password is case sensitive. Check if "Caps Lock" key is on when you enter the password.
What should I do if I forget my password?
Visit http://www.sbicapsec.com & click on the "Forgot Password"
Enter the
Client Code
PAN Card Number
16 digit Demat Number
Click on the "Submit" button.
You will get a new password by email on the email address registered with us.
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

3/22

2/21/2015

::Frequently Asked Questions ::

Top
When I login to Online Trading, I get the message "The ID is locked"
The ID gets locked when the client code or password has been entered incorrectly three times. To unlock the ID:
Visit http://www.sbicapsec.com
Click on "Unlock Password"
Enter the:
Client code
Pan Card number
16 Digit DP ID
The ID will be activated with existing password & the account will be unlocked and the password will be reset to the one last
set by you. If you cannot remember that password, please follow the procedure for "Forgot Password".
What is the difference between Unlock Password and Forgot Password?
Forgot Password is to be used when you want to login but you cant remember the password. In this case please click on
"Forgot Password". Here your password is not locked. But if you enter the password incorrectly three times or if some
unauthorized person tries to access your account and in doing so enters the password incorrectly three times then the
password gets locked. Any further attempts to access the account will not be allowed by the system. This is done so as to
protect your account and holdings in it. If you find that your account has got locked then click on "Unlock Password".
I have not received the new password on email
Sometimes the email service provider may direct the email to the Junk folder. So, if you dont receive the password in the
Inbox, please check the Junk mail folder also. Please check for mails coming from "DoNotReply@sbicapsec.com".

Top
How can I change my existing password?
1. After logging in, you will see a tab of "Change Password". Click on it
2. Please enter
The old password
The new password
Confirm the new password
3. Click on "Change Password"
You can change your login password, trade password or both passwords. Please note that passwords have to be alpha
numeric (i.e. a combination of letters and numbers) and that the minimum length of the password has to be 8 characters.
While I login in, I get the message "This page cannot be displayed"
This error comes when there is a break in connectivity of your internet. Reconnect to your Internet connection and then login to
ONLINE TRADING .
I have logged in but after a while the system shows the error "Session Expired"
When you login a "session" is created. The system senses if there is activity happening during the session. If there is no activity
for five continuous minutes, the session expires. This is for your own safety. If this happens, please logout, close the window,
reopen http://www.sbicapsec.com and login again.

Top
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

4/22

2/21/2015

::Frequently Asked Questions ::

Personalise Online Trading


What is a Market Watch?
Market Watch is the screen on which you can track your selected stocks. Here you can add stocks and F&O contracts and
select the details (open, high, low, close, last traded price, total traded quantity, percentage and absolute change, trend etc.)
that you want to see. And all this will be live i.e. at current market prices during the market hours.
How do I create my own Market Watch?
1. After you login, click on the "New" tab
2. Select the exchange (NSE or BSE) in the "Exchange" tab
3. Type the name of the new market watch. Click "OK"
The new market watch will be created. To view the new market watch click on the drop down button and select the market
watch you have created.
How do I add cash scrips in the market watch?
1. Right click on the market watch inside the grid i.e. on any of the scrip
2. Select the option "Insert Security / Contract", which will lead you to a small window
3. Select the exchange (NSE or BSE) from which you want to enter the security in the dropdown window (This is because
the scrip codes are different for NSE and BSE)
4. In the select Ticker screen, in "Ticker", enter the name of the scrip which needs to be added
5. Select "Cash" in the options of Cash/ Future/ Option
6. Choose "Scrip Name" in the drop down menu showing "Ticker"
7. Click on "Find code"
8. You will get a list of securities of that name. Select the one you want to add from that list and click on "OK". For
example if you enter "Reliance", you will get the list of Reliance Industries, Reliance Capital and Reliance Industrial
Infrastructure. To get a wider list type only a few letters of the name e.g. enter only "Rel". You will get a wider list of
securities.
9. After this to save the changes, right click on the market watch and click on "Save Settings"
Note: If you are adding the scrip on NSE then the Scrip Suffix is EQ. On BSE it is just the scrip name (e.g. for the scrip DLF
it will be DLFEQ on NSE and DLF on BSE).

Top
How do I add F&O contracts in the market watch?
1.
2.
3.
4.
5.
6.
7.
8.

Click on the Market Watch and select "Insert Security/Contract"


Type the symbol or name of the contract to be added
Select "Futures" or "Options" as required in the options of Cash/ Future/ Option
Choose "Scrip Name" in the drop down menu showing "Ticker"
Choose the contract with relevant parameters like expiry and price, whether it is a call/put option
Select the Contract and Click on "Add". The contract will get added to the market watch.
After this to save the changes, right click on the market watch and click on "Save Settings"
To add "Nifty Future" contract, select "Indices" instead of "Scrip Name"

How do I delete added scrip's / contracts from the market watch?


1. Right click on the scrip name of the scrip you want to delete
2. Select the "Delete Security / Contracts" option
3. After this to save the changes, right click on the market watch and click on "Save Settings"
Can I customize the view of the scrips in the market watch?
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

5/22

2/21/2015

::Frequently Asked Questions ::

Scrip name can be arranged in a particular order (ascending or descending) by:


Right click on "Symbol" column
Select "Sort (ascending)" or "Sort (descending)" as wanted
Otherwise to arrange the scrips in a specific order
Click on the scrip name
Drag it to desired position
After this to save the changes, right click on the market watch and click on "Save Settings"
How do I set a market watch as my default market watch?
1. Right click on the Market Watch
2. Click on "Save as Default"
If the current Market Watch is already the default one then you wont see this option.

Top
How to I open default market watch?
Once you login to your account, you will automatically view the default market watch. You can open a market watch by:
1. Click on the down arrow beside the market watch name to open a drop down menu
2. Select the market watch you want to ope
How do I delete an existing Market Watch?
1. Open the Market Watch to be deleted
2. Click on the "Delete" tab
3. In the confirmation window click "Yes"

Trading
On which stock exchanges will I be able to trade?
You will be able to trade on the two national exchanges in India Mumbai Stock Exchange and National Stock Exchange of
India.
What are the details to be given while placing an order?
While placing an order you need to give the following details:
Order type (Buy/Sell)
Scrip
Quantity
Exchange on which trade is to be executed
Price at which trade is to be executed. According to price an order can be classified into Limit Order and Market
Order. A limit order will be executed only at a price specified by you. A market order is executed at the best price that
is available in the market at that time.
The broad procedure for trading is as follows:
In ONLINE TRADING , your bank account, demat account and trading account are linked. If you want to buy some
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

6/22

2/21/2015

::Frequently Asked Questions ::

shares, you will have to mark funds for trading by marking a lien/transfer on funds from your bank account. After this you can
purchase shares to the extent of the funds marked for trading. Similarly for selling shares, the shares in your demat account
have to be marked for trading using DP lien/transfer button. After this the shares can be sold.
How do I mark lien on /transfer funds for trading?
1. Marking Lien on Funds for State Bank of India or State Bank of Travancore bank account holders:
1. Click on the button "Fund Lien"
2. Select the "Bank Name", Lien type as "Mark" and "Amount" and click on "Submit"
3. In the Confirmation window, click on "Submit"

This will open the window to login to your internet banking account. Here,
1. Your bank accounts "User Name" will be pre-populated. Enter the "Password" and click on the "Submit"
2. You will get a confirmation window. Here click on the "Confirm" button.
3. Please check your final status of the lien marking process. This is the bank confirmation page; please click on the
"Close". The lien has been marked.
You can check the update of the lien marking in the "Exposure" option
Note: Please do not close the window before clicking on "Close"
1. Transferring Funds from Other Associate bank accounts:

1.
2.
3.
4.
5.
6.
7.

Click on the button "Fund Transfer"


Select the "Bank Name" from the drop down menu.
Enter the amount to be transferred and click on "Submit"
You will see a confirmation window. Click on "Submit"
This opens the Internet Banking page. Enter your Internet Banking "User Name" and "Password"
Check the details and click on "Confirm"
Click on "Confirm" to end the process

Note: Please do not close the window before clicking on "Confirm".

Top
How do I unmark lien on /withdraw funds?
Unmarking lien/withdrawal of funds means to place a request to unmark/release the unused marked/transferred funds to the
savings account.
1. Unmarking Lien on Funds for State Bank of India or State Bank of Travancore bank account holders:

Any credit balance other than the lien funds will be directly transferred to the savings account on T+2 day. The unused lien
marked funds will be unmarked and transferred to the savings account real time when you give a request for the same. For this:
1. Go to "Fund Lien"
2. Select "Unmark"
3. Enter the amount to be unmarked and click on "Submit"
This will open the window to login to your internet banking account. Here,
1. Your bank accounts User Name will be pre-populated as. Just enter the "Password" and click on the "Submit"
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

7/22

2/21/2015

::Frequently Asked Questions ::

2. You will get a confirmation window. Here click on the "Confirm" button.
3. Now you will see the Fund Lien History page. Here again click on the "Confirm" to finish the unmarking
4. Please check your final status of the unmarking process. This is the bank confirmation page; please click on the
"Close". The unmarking has been done.
Note: Please do not close the window before clicking on "Close"

1. Withdrawing Funds for Other Associate bank account holders:


The funds can be withdrawn only by request. Withdrawal of unused transferred funds will take place at the end of day. For
withdrawing any sale proceeds the request has to be made on T+2 and the same will be transferred at the end of the day to
your bank account. For this:
1. Click on the button "Fund Withdrawal"
2. Select the "Bank name". You will see the Withdrawable funds. Enter the "Withdrawal Amount". The minimum
withdrawable funds are Rs. 500.
3. Click on "Submit".
The window will show that "The request has been accepted". Also the withdrawable amount will be updated at the same
time.
Note: Please do not close the window before you see "The request has been accepted".
How do I sell the shares that I have in my demat account?
Shares in the demat account first have to be allocated for selling. The process varies according to the DP with whom you have
your DP Accounts
1. For State Bank of India DP

1.
2.
3.
4.
5.

Click on "DP Lien"


Select the DP for stock allocation. Click on "Go".
Click on "Go"
Select the demat account from the drop down menu. Click on "Submit" to access the demat account.
This opens the Bank Confirmation window. Insert your Internet Banking "User Name" & "Password" and click on the
"Submit". Your holdings are now displayed
6. Tick on the check box in front of the stock to be allocated and enter the quantity you wish to allocate for selling in
"Number of Shares". Then click on the "Submit" button.
7. This opens the Bank Confirmation page, please click on the "Confirm" to proceed. Wait for the next page to appear.
8. Check the details of the allocation and click on the "Close" to complete the transaction.
If a scrip belongs to T, S or TS Group you will not be able to place the trades from your end. For all scrips belonging to T, S
& TS Groups, trades can be executed by calling us on the toll free number:
1 800 223345
After this follow the procedure for placing a sell order.
Alternately you can send an email (from the email address registered with us) to helpdesk@sbicapsec.com with BUY/SELL in
the subject line.
(b) For SBICAP Securities Ltd. DP
1.
2.
3.
4.
5.
6.

Click on "DP Report"


Select "DP ID" from the drop down menu and click on "Go"
Click on "Go"
Click on "Allocate" in front of the share which you want to allocate for trading
Enter the "Quantity to block" and click on "Submit"
The window will show "Stock updated successfully" and will close on its own

https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

8/22

2/21/2015

::Frequently Asked Questions ::

If a scrip belongs to T, S or TS Group you will not be able to place the trades from your end. For all scrips belonging to T, S
& TS Groups, trades can be executed by calling us on the toll free number:
1 800 223345
After this follow the procedure for placing a sell order.
Alternately you can send an email (from the email address registered with us) to helpdesk@sbicapsec.com with BUY/SELL in
the subject line.
(c) For State Bank of Indore or State Bank of Bikaner & Jaipur DP
1.
2.
3.
4.
5.

Click on "DP Report"


Select the DP name for Stock allocation. Click on "Go"
A Demat Allocation page is displayed. Click on "Click here to block the quantity"
The DP page will be opened. Please enter your DP "User Name" and "Password". Click on "Login"
Enter the quantity you wish to allocate for selling in the box "Block Qty." in front of the stock you want to sell. Then
click on the "Save" button
6. A window will emerge "Record Saved Successfully". Click on "OK"
7. Click on "Log out"

If a scrip belongs to T, S or TS Group you will not be able to place the trades from your end. For all scrips belonging to T, S
& TS Groups, trades can be executed by calling us on the toll free number:
1 800 223345
After this follow the procedure for placing a sell order.
Alternately you can send an email (from the email address registered with us) to helpdesk@sbicapsec.com with BUY/SELL in
the subject line.

Top
How do I unmark lien on the shares that have been marked?
(a) For State Bank of India DP:
Shares are released real time when you place a request for the same. For this:
1.
2.
3.
4.
5.

Click on "DP Lien"


Select the DP for stock allocation and click on "Go"
Select the demat account from the drop down menu. Click on "Submit" to access the demat account
Click on "Release"
This opens the "Release Scrip" window. Insert the quantity to be released and click on the "Submit"

The shares have been released


(b) For SBICAP Securities Ltd. DP:
Shares can be released real time by placing a request. Otherwise at the end of the day all lien will be removed and the shares
will be released automatically by the system. To release shares real time:
1.
2.
3.
4.
5.

Click on "DP Report"


Select the "DP" and click on "Go"
This shows the list of allocated shares. Click on "Release" in front of the stock which you want to release
Enter the quantity to release in "Quantity" and click on "Submit"
This will show the "Demat Allocation" page with the updated release of shares

The shares have been released


(c) For State Bank of Indore and State Bank of Bikaner & Jaipur DPs:
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

9/22

2/21/2015

::Frequently Asked Questions ::

Shares cannot be released real time. They will be released at the end of the day by the system automatically.
How do I place a buy order?
Before placing a buy order you have to mark lien/transfer the shares. For this see the process on marking lien/transferring
shares.
Select the desired scrip and press "F1" or "+" or right click on the scrip and select "BUY" tab in the Menu.
Select the Exchange through which you wish to transact in the "Exch" tab i.e.: NSE or BSE. If the scrip has been added
from an exchange by default the trade will take place on that exchange only. To trade on the other exchange select it in
the "Exch" tab.
Enter the quantity you wish to purchase and the price you wish to purchase it at. By default the price in the cell will be
the current selling price.
Select the "Order type" as "Del" to take delivery of shares and "Intraday" for intraday orders.
Click on the "Submit Order" and then "Yes, place the order" for confirmation.
How do I place a sell order?
Select the desired scrip and press "F2" or "-" or right click on the scrip and select "Sell" tab in the Menu.
Select the Exchange through which you wish to transact i.e.: NSE or BSE. If the scrip has been added from an
exchange by default the trade will take place on that exchange only. To trade on the other exchange select it in the
"Exch" tab.
Enter the quantity you wish to sell and the price you wish to sell it at. By default the price in the cell will be the current
buying price.
Select the "Order type" as "Del" to give delivery of shares and "Intraday" for intraday orders.
For Delivery orders there are 3 accounts from which stock can be sold
BEN: Here stock held in beneficiary holding can be sold
DPF: Here the stock allocated for trading by DP Lien can be sold
DPH: Here stock in DP Holding can be used to get margin against shares. This facility is not yet available in our
account but will be started shortly
Click on the "Submit Order" and then "Yes, place the order" for confirmation.

Top
Contents Of An Order Form
Option

Meaning

NL

Normal lot for NSE orders (default)

RL

Regular lot for BSE orders (default)

LIMIT

Select to place an order at a specific price

MARKET

Select to place order at the available price

STOPLOSS

Select to set a stop loss if you want to restrict your loss on an open position

TRIG PRICE

This option puts a trigger price for a stop loss order

DAY

Selecting this keeps the order valid only for the day

IOC

Immediate or cancel at the current prevailing price or price specified

OBLIGATION You can sell the deliveries bought on earlier trading day by selecting this option
MAR

This option is used to place orders in F&O segment

INTRADAY

This option is used to buy and sell on the same day

DEL

This option is used to place order for delivery (long term)

https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

10/22

2/21/2015

::Frequently Asked Questions ::

DISC QTY

This option is used when you place order for big quantity and do not want to disclose the actual quantity

I have bought shares today in delivery but Im not able to see them in my account?
Settlement of a trade takes place on the T+2 (transaction + 2) day. So if shares have been bought in delivery on Monday, they
are delivered to your account after 2 days i.e. on Wednesday. If on T+2 day also shares have not been credited to your
account it is because of shortage of shares in the payout by the exchange to us. In case of shortage in payouts, the procedure is
that the exchange buys the shares in auction or in case the shares are not available in auction too, gives a credit to us at the
close out rate. Auction takes place on T+5 day. Under the circumstances, on T+5 day, you will either receive the shares or a
credit at the close out price.
I have placed an order on the system and it has been accepted but the trade has not been executed
Acceptance of an order and its Execution are two different things. When an order gets accepted it means that the system has
taken it and passed it on to the exchange. After that the execution of the order is dependent on whether there is counterparty
available for the trade or not. Suppose you have put a buy order at a certain price. If there is no seller at that price then the
trade wont get executed.
I have funds in my bank account but I am not able to purchase shares
Even if you have funds in the bank account they need to be marked for trading. For this you have to mark lien/transfer on the
funds for trading. By marking lien/transfer you place an order to transfer the funds from the savings account to the trading
account. Only after this will you be able to purchase shares.
If I allocate some amount for trading then what is my exposure limit for intraday and delivery?
You can see your exposure in the Exposure option. You will get an Intraday Limit in the multiple of 5. So you can put an
intraday order up to 5 times the lien amount, which you need to square off before the closing of the day or the system would
square the trade at 3.00 p.m. OR
You can buy in Delivery to the extent of funds you have marked lien/transferred.

Top
What are the brokerage rates applicable on my trades?
CASH
The Brokerage rate is 0.50%* * Or Minimum 5 paise per share whichever is higher INTRA-DAY
The Brokerage rate is 0.15% * (both sides inclusive) * Or Minimum 5 paise per share whichever is higher DERIVATIVES
Futures:
0.05% for intraday
0.09% for carry forward
*Or Minimum 5 paise per share whichever is higher
Options:
Rs. 50/- for intraday (one side) (per contract)
Rs. 100/- for carry forward (per contract) In addition to the above there are exchange charges and taxes that are applicable as
shown below:
BSE & NSE Charges Details
No. Type of Charges

Rate

Rs. Per Lakh

Remarks

Service Tax

10.30%

10300

On Brokerage charged

Transaction Charges (NSE)

0.00386%

3.86

On Security value

https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

11/22

2/21/2015

::Frequently Asked Questions ::

Transaction Charges (BSE)

0.00384%

3.84

On Security value

Stamp Duty Delivery

0.010%

10

On Security value

Stamp Duty - Square Off

0.002%

On Security value

Sec. Trx Tax - Delivery

0.125%

125

On Security value

Sec. Trx Tax - Square Off

0.025%

25

On Security value on selling

No. Type of Charges

Rate

Rs. Per Lakh

Remarks

Service Tax

10.30%

10300

On Brokerage charged

NSE Tran Charges Future

0.002206%

2.21

On Future value

NSE Tran Charges Option

0.05515%

55.15

On Option premium only

Sec. Trx Tax - Delivery

0.017%

17

On Sell value only

Stamp Duty

0.002%

On Security value

NSE F&O Charges Details

Let us see an example of what charges will be applicable for different types of trades. For the sake of simplicity, we have
considered the trades to be all of value of Rs. 1,00,000. The brokerage rates used are as follows:
Brokerage

Transaction type

NSE Delivery (In Rs.)

Delivery

0.5%

Intraday

0.15%

Future intraday

0.09%

Future (carry forward)

0.05%

Option intraday (one side)

Rs. 50

Option (carry forward)

Rs. 100

NSE Intraday Cash (In Rs.)

Volume

100,000

Volume

100,000

Transaction Charges

3.86

Transaction Charges

3.86

Stamp Duty

10

Stamp Duty

Sec. Trx Tax

125

Sec. Trx Tax

25

Brokerage

500

Brokerage

150

Service Tax

51.5

Service Tax

15.45

Total

690.36

Total

196.31

BSE Delivery (In Rs.)

BSE Intraday Cash (In Rs.)

Volume

100,000

Volume

100,000

Transaction Charges

3.84

Transaction Charges

3.84

Stamp Duty

10

Stamp Duty

Sec. Trx Tax

125

Sec. Trx Tax

25

Brokerage

500

Brokerage

150

Service Tax

51.5

Service Tax

15.45

Total

690.34

Total

196.29

Future Intraday (In Rs.)

Future (Carry Forward) (In Rs.)

https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

12/22

2/21/2015

::Frequently Asked Questions ::

Total Volume (both sides) 100,000

Volume (one side)

100,000

Transaction Charges

2.21

Transaction Charges

2.21

Stamp Duty

Stamp Duty

Sec. Trx Tax

17

Sec. Trx Tax

17

Brokerage

90

Brokerage

50

Service Tax

9.27

Service Tax

5.15

Total

120.48

Total

76.36

Option (intraday) (In Rs.)

Option (Carry Forward) (In Rs.)

Per lot (both sides)

Per lot (one side)

Transaction Charges

0.55

Transaction Charges

0.55

Stamp Duty

Stamp Duty

Sec. Trx Tax

17

Sec. Trx Tax

17

Brokerage

100

Brokerage

100

Service Tax

10.3

Service Tax

10.3

Total

129.85

Total

129.85

But if the brokerage per share works out to less than 5 paise, then 5 paise will be charged. For example if you purchase a
share whose market price is Rs. 8/ share. So the brokerage per share works out to be

In this case the brokerage will be charged at 5 paise per share instead of 4 paise per share. So if you have purchased 100
shares then the brokerage will be Rs. 5 (Rs. 0.05 X 100).
Top
If I take Delivery, after how many days I can sell the shares?
You can sell the shares the next day after your purchase. It will be available for sale in the Obligation option. But this is
purely on your own risk. This is because if there is shortage of shares on the purchase transaction and there is short delivery by
the exchange, then you will not be able to meet the obligation for sale. Due to this there will be auction which will be on your
account.
OR
You can sell the stock on the third day of your trade after marking the lien on the stock in your DP account through the DP lien
option.
How can I place a stop-loss order?
A stop-loss order is placed to cut losses on a trade if the market moves in the opposite direction to the one you had
anticipated. You can place a stop loss order by selecting Stop Loss in the cell of Order Type in an order form.
When a stop-loss order is to be placed two prices have to be specified:
1. Actual Price: This is the price at which the loss is to be restrained.
2. Trigger price: This price is to be specified for the purpose of activating the stop-loss order.
When the LTP (last traded price) reaches the trigger price the stop-loss order is activated at the exchange and gets executed
at the Actual price or anywhere between the Actual price and Trigger price. So for long positions, Actual price is less than the
Trigger price and for short positions, Actual price is more than the Trigger price. Also for long positions the Trigger price will
be below the price at which shares have been originally purchased. For short positions the Trigger price will be above the price
at which the shares have been originally shorted.
How can I convert Delivery orders to Intraday and vice-versa?
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

13/22

2/21/2015

::Frequently Asked Questions ::

You can convert the orders in Trade Log. To convert an order in Trade Log,
1. Click on the button Trade Log
2. Click on the order to be converted
A window will open in the lower portion of the screen.
1. Select Convert to Delivery or Convert to Intraday as required
What is the Activity log?
Activity log will display the complete list of trading activity carried out by you on a given day. Activity log shows all the details
of orders placed, trades, as well as orders rejected. The reasons for any order being rejected are also shown.
The report can be sorted on the basis of the exchange, scrip, trading a/c, order status etc.

Top
What is the meaning of Square off, M2M and BPL?
Square off: When you buy/sell shares by selecting the intraday option you will have to reverse the transaction (this is referred
to as square-off) before 2:45 pm. If you do not square-off the open position by 2:45 pm, we will square off the position at our
end.
M2M (Mark to Market Profit or Loss): The value of the portfolio is shown according to the market price of the portfolio on
that day. So if the market price goes up then the mark to market is positive and vice versa. This is the notional profit/loss as
long as you hold the position and is referred to as M2M.
BPL (Booked Profit and Loss): This means the profit/loss that has been realized.
How can I check the details of my pending orders?
Click on the tab Pending Orders or press F3. You can view orders either in NSE/BSE or both, equity / derivatives,
exchange, buy/sell, intra day / delivery.
How can I cancel a pending order?
1. Click on the tab Pending Orders
2. Select the order to be canceled
3. Tick on the Cancel option.
To cancel all outstanding orders select Cancel All.
How can I modify any pending order?
1.
2.
3.
4.

Click on the tab Pending Orders


Select the order to be modified
Tick on the Modify option.
After modification, press Modify for confirmation.

Can I place orders after market-hours?


Yes. AMO (After Market-hours Order) orders (orders for next day in advance) can be place from 8 p.m. To 8 a.m. the next
day. You can place the AMO order by ticking on the AMO option in the order form. AMO orders can only be placed as limit
orders i.e. by mentioning the price. The orders will be pushed into the market at market opening next trading day provided
there is lien on funds/stock or sufficient funds are available
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

14/22

2/21/2015

::Frequently Asked Questions ::

Top
What is the Trade book?
Trade Book shows the executed orders. Buy trades are shown in blue background and sell trades are shown in red
background. Trade book report shows M2M, booked P/L of the trades done during the day. Intraday trades can be
converted to delivery trade and vice versa. To convert the trades, click on the exchange trade number, a trade modification
window will pop up at the bottom of the screen, in which you can change the trade product type.
Where can I watch the net position and square off my open position?
You can get a complete view of the net/open positions in the Trade Book. To square off any open position,
1. Click on the position to be squared off
2. A square off form will open.
3. If the position is a long position a Sell Square Off Order Form will open. While if the position is a short one, a Buy
Square Off Order Form will open.
4. After entering all the details of the square off trade, click the Square Off button.
Open position can be squared off at market or with at specified price.
What are the other screens available?
Exercise: This allows you to exercise the options
Exercise Book: This screen will show the details of the exercised open position
Obligation: Clicking on this option gives the details of those scrips purchased on the previous trading day but which are
not yet credited to your DP.
Span Details: Clicking on this will show you the margin required for your F&O open positions.
Initial Margin: Clicking on this will show the initial margins required for transactions in any given contract in the F&O
segment
Future Calculator / Option Calculator: This helps you calculate the value of Derivatives based on various parameters

Equity-SIP
What is Equity SIP??
Equity SIP is a facility using which, one can
Place buy orders for a pre-specified quantity of scrips/investment amount.
At regular intervals over a period of time.
For instance, the customer can select an Equity SIP for a period of 6 months to buy 5 shares
of SBI every month or Rs. 5000/- per month.
How to invest in Equity SIP?
You can opt to buy fixed number of shares in SIP scheme. Minimum order value for SIP scheme must be Rs. 1000/(on the basis of the Closing Price previous to the day on which the SIP request is entered by the customer).
You can opt for fixed amount as an SIP scheme in multiples of Rs. 100/-. Minimum amount of SIP need to be Rs.
1000/When can I invest in Equity SIP?
You will have the option to select the start date of your SIP order subject however to the condition that such date
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

15/22

2/21/2015

::Frequently Asked Questions ::

shall not exceed a period of 30 days from the date of SIP request. SIP orders will only be executed on NSE.
What is the frequency of an Equity SIP?
You have an option to select the time interval (fortnightly/ monthly/quarterly). Equity SIP requests can be placed
only for buy orders at market rates. Equity SIP scheme will commence 2 working days after registration request
is entered by you on the website.

Top
What is the maximum period of an Equity SIP investment?
Maximum period for which you may continue with the investment installments is 24 months.
What happens if there is a Trading holiday on SIP execution date?
If the execution date of a particular SIP batch corresponds to a Trading Holiday the execution of the SIP order will be
deferred to the next scheduled trading day.
Which scrips can I invest in for Equity SIP?
To begin with, you can place SIP requests only in scrips belonging to CNX 100 Group. You also have the option
of investing in Gold ETFs through equity SIP.
How to place EQUITY SIP order?
1.
2.
3.
4.

Login to your trading account on www.sbicapsec.com


Click on the tab Equity SIP
Fill in the required details, accept the Terms & Conditions
Click on Submit

Top

Reports
How do I check the trade history in Online Trading?
You can see the details of the trades done for a particular period. The summary report will show the buy/sell price, quantity
and the net profit / loss. The detail report will show the details of the trades. The log report shows the stock purchased at
different prices. To get the details of the portfolio,
1. Click on the Client Report
2. Click on the tab Trade History
3. Choose the
Exchange
Starting date
Ending date
4. Click on Submit to get the details
How do I check my portfolio in Online Trading?
To get the details of the portfolio,
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

16/22

2/21/2015

::Frequently Asked Questions ::

Click on the Client Report


Click on the tab Trade History
Choose the
Exchange
Starting date
Ending date
Select the Portfolio option and click on Submit to get the details.
For your convenience we provide 24/7 online access to your account statement.
How do I get the ledger balance from Online Trading?
1. Click on the Client Report
2. Click on Ledger Balance
The report gives the entire ledger details.

Top
Where can I check the account ledger in back office?
1. Click on Client Report
2. From the options select Ledger Balance
How do I get the digital contract notes in Online Trading?
1. Click on Client Report
2. Click on Digital Contract
How do I view Research Reports?
Click on the button Research. Here you can see Fundamental Reports, Daily Reports etc.

Mutual Funds
What all can I do on the Mutual Fund platform?
On the SBICAP Securities Mutual Fund Platform you can:
Purchase Mutual Funds
Purchase additional units of Mutual Funds you have invested in
Redeem your investments from Mutual Funds
Create Systematic Investment Plans
Create Systematic Withdrawal Plans
Switch invested money between different funds
Which funds can I use to purchase Mutual Funds?
The funds in your savings account which have been marked for trading can be used to purchase Mutual Funds. But the funds
that are available for trading because of sale of equities cannot be used for trading till they get credited to your account.
What all can I do on the Mutual Fund platform?
To purchase into Mutual Funds you need to specify two things:
Name of the Fund you wish to transact in
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

17/22

2/21/2015

::Frequently Asked Questions ::

Quantity (number of units) OR Amount (in Rupees) to be transacted


If the amount to be transacted is more than Rs. 50,000, then the KYC (Know Your Customer) form has to be filled and
submitted to us with the following documents:
Proof of Identity
Proof of Address
PAN Card
Photograph
The originals of these documents along with a copy each to be presented and the original will be returned after verification.
Alternatively, investors can also provide an attested true copy of the relevant documents. Attestation could be done by Notary
Public/ Gazetted Officer/ Manager of a Scheduled Commercial Bank.
Instead of providing the required documents again and again to different mutual funds in which one would like to invest, CDSL
Ventures Ltd. (CVL), a wholly owned subsidiary of Central Depository Services (India) Ltd. (CDSL), on behalf of all mutual
funds will carry out the process of KYC and issue an acknowledgement.
You have to provide the relevant documents and information ONLY ONCE for complying with KYC. After that you can
invest in the schemes of all mutual funds by merely attaching a copy of the KYC acknowledgement slip with the application
form / transaction slip when investing for the first time in every folio (Post KYC) in each Mutual Fund house, without the
necessity to submit the KYC documents again.
Top
How do I purchase units of a mutual fund?
To purchase into a Mutual Fund:
1.
2.
3.
4.
5.
6.
7.
8.

Click on Place Order


Click on Purchase in front of the Fund House Name in which you want to invest.
You will see a list of all the Funds of that Fund House. Click on Go in front of the Fund where you want to invest.
You will see a screen with all the details of that fund like NAV, Unit Face Value, and Minimum amount to be invested.
Enter the Amount to be invested and the option from Growth, Dividend or Dividend Reinvested.
Click on Proceed For Confirmation.
A screen will emerge with all the details of that transaction. If they are correct, click on Final Confirmation. If not
then click on Modify to change the details or Cancel to cancel the transaction.
You will get a screen containing the terms and conditions for Mutual Funds. Click on Accept to accept the terms and
conditions.
You will get a message Transaction Successful with Transaction Code ******. Now your purchase transaction
is complete.

How do I purchase additional units of funds where I have already invested?


You can purchase additional units in a fund in which you have already invested in by:
1.
2.
3.
4.

Click on Place Order


Click on Additional Purchase in front of the Fund House Name in which you want to transact.
You will see the funds in your portfolio. Click on Go in front of the Fund where you want to invest further.
You will see a screen with all the details of that fund like NAV, Unit Face Value, and Minimum amount to be invested.
Enter the Amount to be invested.
5. Click on Proceed For Confirmation.
6. A screen will emerge with all the details of that transaction. If they are correct, click on Final Confirmation. If not
then click on Modify to change the details or Cancel to cancel the transaction.
7. You will get a screen containing the terms and conditions for Mutual Funds. Click on Accept to accept the terms and
conditions.
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

18/22

2/21/2015

::Frequently Asked Questions ::

You will get a message Transaction Successful with Transaction Code ******. Now your additional purchase
transaction is complete
How do I redeem my mutual fund units?
You can redeem units from funds in which you have already invested in by:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

Click on Place Order


Click on Redeem in front of the fund house from whose fund you want to redeem units
You will see the list of all funds in of that fund house in which you have invested in
Click on Redeem in front of the fund name from which you want to redeem units.
You will see a redemption form with the fund name, NAV, number of units held, etc.
You have option to redeem all the units or partially redeem units. You can also redeem a specified number of units or a
specific amount of money from the holdings.
To redeem specific number of units enter the number in the field Number of units and to redeem a specific amount
enter the amount in the field Amount and click on Proceed for Confirmation
A screen will emerge with all the details of that transaction. If they are correct, click on Final Confirmation. If not
then click on Modify to change the details or Cancel to cancel the transaction.
You will get a screen containing the terms and conditions for Mutual Funds. Click on Accept to accept the terms and
conditions
You will get a message Transaction Successful with Transaction Code ******. Now your redemption
transaction is complete

Top
How can I start an SIP?
You can start fresh SIPs by:
1.
2.
3.
4.
5.
6.
7.
8.
9.

Click on Place Order in front of the Fund House in which you want to start an SIP
Click on SIP-SWP in front of the fund house from whose fund you want to redeem units
Next click on Create a Systematic Plan
You will see a list of available funds. Click on Go in front of the fund you want to start an SIP in.
You will see a SIP Order Form. Here select the: Option, Frequency, Starting Date, SIP Period, SIP Period and enter
the amount to invest.
Then click on Proceed for Confirmation
A screen will emerge with all the details of that transaction. If they are correct, click on Final Confirmation. If not
then click on Modify to change the details or Cancel to cancel the transaction.
You will get a screen containing the terms and conditions for Mutual Funds. Click on Accept to accept the terms and
conditions
You will get a message Transaction Successful with Transaction Code ******

Top
Where can I see my mutual fund portfolio?
To see your mutual fund portfolio:
1. Click on Holding Statement. Here you will see all the details of your Mutual Fund portfolio like NAV, Current
Value, Profit/Loss, etc. You can also see more details by clicking on Details in front of the fund whose details you
want to see.
If I purchase units of a Mutual Fund today after how many days will I see it in my holding?
You will see the purchased units in your holding at T+2 day i.e. 2 working days after day of purchase.
Where can I see my SIP details?
To see your SIP details: 1. Click on Systematic Orders. Here you can see the scheme name, starting date, frequency and the
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

19/22

2/21/2015

::Frequently Asked Questions ::

status whether the SIP is active or has been cancelled.

IPO
What all can I do on the IPO platform?
The IPO Platform is specially designed to make it easy to subscribe to IPOs of different companies. On the SBICAP
Securities IPO Platform you can:
1.
2.
3.
4.
5.
6.
7.

See which all IPOs are open


See which orders you have already placed for IPOs
Check the allotment details for IPOs you have subscribed to
See the Transaction Details of your account
Check the opening and cut-off times of different IPOs
View the information you have provided for your account
Check your exposure details

Top
What details do I need to provide to subscribe to an IPO?
To subscribe to an IPO you need to specify two things:
1. Quantity of shares you wish to subscribe to
2. Price at which you want to subscribe at
How do I subscribe to an IPO?
To subscribe to an IPO:
1.
2.
3.
4.
5.
6.
7.

Click on Open IPOs


Click on IPO Name of the company whose IPO you want to subscribe to
You will see an IPO subscription form. Select the category you wish to subscribe into as Retail or Institutional.
Enter the Quantity you wish to subscribe to and the Price you wish to bid at. You can make a total of 3 bids
You can also select the option to bid at the cut off price if you do not wish to enter a specified price.
Click on Submit.
A Confirm Order screen will emerge with all the details of that transaction. If they are correct, check the box saying
Agree in front of the Terms and Conditions.
8. Click on Confirm. If you wish to change details of the bid, then click on Modify to change the details Click on
Cancel to cancel the bid.
9. Once you click on Confirm, you will get a confirmation screen with the Issue details, Bid details, Order status,
Applicant details, and Transaction details like IPO Application Number and Exchange Reference Number
Now your application has been entered.
Where can I see the Prospectus of the company?
You can see the Prospectus only of companies whose IPO is open. To see the Prospectus:
1. Click on Open IPOs. You will see all the IPOs that are open for subscription at that time
2. Click on Download in front of the Company name whose Prospectus you wish to see. This will open a PDF file of
the Prospectus.
Though you cannot see the Prospectus of companies whose IPOs are not open, you can see some details that the company
has made public about the issue like Issue Open Date, Issue Floor and Ceiling Price, Market Lot, Minimum Subscribe
Quantity, Maximum Subscribe Amount for a retail Investor, the Lead Managers and registrars for the issue.
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

20/22

2/21/2015

::Frequently Asked Questions ::

Top
Where can I see how many shares I have been allotted in IPOs I have subscribed to?
You can see the details of your allotment by clicking on Allotment Details
Here:
1. Select the IPO from a drop down list below IPO Name. To see details of all IPOs select All
2. Select the period for which you wish to see the details
3. Click on Go
You can also see the details in Excel format by clicking on View Excel
Can I see my previous IPO transaction details?
You can see the previous IPO transaction details by:
1. Click on IPO Transaction Log
2. You will see all the details of previous transactions like Transaction Date, Client Code, IPO Name, Bid Quantity, Bid
Price, Accepted Quantity, Accepted Price, Confirmation Number, etc.
3. You can reduce the list by specifying details you wish to specify like IPO Name, Status, Category, Period, etc.
Where can I see the cut off times of the open IPOs?
Along with the Cut off date, the cut off time is also important to be noted. You can see the cut-off times of the open IPOs by:
1. Click on Cut Off Time
2. Select the IPO Name of the IPO whose cut off date you wish to see from a drop down list below IPO Name
You will see the opening and cut off times of that IPO.

Top
Where can I see my Exposure details?
You can see your exposure details by:
1. Click on Exposure
You will see a Client Margin Report with all the details like Cash Deposited, Cash used, Cash withdrawn, Gross Allocated
Exposure, Net Allocated Exposure, etc.
Which account will refunds be credited to?
Refunds will be credited to the bank account that has been registered with your DP account.

Short Cut Keys


Short Cut Keys
Key Function
F1 / + Buy
F2 / - Sell
F3 Pending orders
F4 Add scrip
F5 Refresh
F6 MBP (Market By Price)
https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

21/22

2/21/2015

::Frequently Asked Questions ::

F7 Activity log
F8 Trade log
F12 Client activity
Top
SBI Cap Securities Limited.

https://www.sbicapsec.com/stsb/ThirdParty/Free/faqs.html

22/22

Das könnte Ihnen auch gefallen