Module Information Booklet

Taylors University

Undergraduate Business Programmes

August Semester 2016

BUS 3464 / OBM 60304
Cross-Cultural Management

CONTENTS
Introduction
Module Overview
Learning resources
Assessments
Resit Assessments
Assessment Offences
Extenuating Circumstances
Module Calendar
Assignment Cover
Assignment Feedback Form

INTRODUCTION
WELCOME
This module exposes students to cross cultural differences in the hope that through simulations and
exercises students will develop their skills of communicating and managing in diverse cultural
environments and in cross cultural situations.
To successfully complete this module you are required to participate in class discussions, read the
prescribed textbook chapters, complete weekly assigned work/quizzes and assignments, attend the
lectures and tutorials.

CONTACT DETAILS
Lecturer
Ms. Irene P.F. Ong
Room A05, 9th Floor, Block E (Wing A)
Taylors Business School
Taylor's University
Taylors Lakeside Campus
No. 1, Jalan Taylors, 47500 Subang Jaya
Selangor Darul Ehsan
Tel: 03-56295000 (ext. 5667)
Email: ong.irene@taylors.edu.my
Tutor
Dr. Gu Manli
Room A02, 9th Floor, Block E (Wing A)
Taylors Business School
Taylor's University
Taylors Lakeside Campus
No. 1, Jalan Taylors, 47500 Subang Jaya
Selangor Darul Ehsan
Tel: 03-56295000 (ext. 5671)
Email: Manli.gu@taylors.edu.my

MODULE OVERVIEW
2

MODULE SYNOPSIS
This module examines organisational and individual behaviours, structures and management practices in
multinationals and in business situations involving cross cultural interactions. This will be helpful to
anyone as it equips one with both analytical and practical skills to help in the management of multinational
firms. The focus is on the management of cultural differences. This challenge is not unique to
multinationals as many domestic firms also face multicultural environments (e.g., ethnically diverse
employees and/or customers).
This module covers a variety of theories that relate culture to behaviour in general and management in
particular, an analytical framework that facilitates adaptation of managerial practices and organisational
structures to cultural differences and focuses on the practical application of the framework to shaping
individual and organisational behaviours. There will be special attention paid to the following areas:
organisational design, negotiation processes, and communications. It is hoped that through simulations
and exercises students will develop their skills of communicating and managing in diverse cultural
environments and in cross cultural situations.

PREREQUISITE / ASSUMED KNOWLEDGE

BUS60104 Introduction to International Business

MODULE OBJECTIVES
1. To gain sound understanding of concepts and theories in the area of cross cultural management.
2. To be able to arrive at workable and effective solutions in the context of cross cultural management
after a comprehensive problem analysis.
3. To create awareness of and sensitivity to cross cultural differences.
4. To develop a framework for managing work in cross cultural context.

LEARNING OUTCOMES
Upon successful completion of this module, students will be able to:
1. Develop a critical understanding and awareness of cross-cultural differences in attitudes, values and
behavior present in international business transactions
2. Apply and evaluate key models used for comparing national cultures in the context of international
business and management
3. Critically analyse cross-cultural management issues and design solutions to the problems and
conflicts identified.
4. Identify and evaluate the challenges of management practices in a cross-cultural context.

TAYLORS GRADUATE CAPABILITIES (TGC)

Upon successful completion of this module, a student should be equipped with the following Taylors
graduate capabilities:
Taylors Graduate Capabilities Degree
Discipline Specific Knowledge
1.0

TGC: Discipline Specific Knowledge

1.1 Able to put theories into practice.
1.2 Understand ethical issues in the context of the field of study.
1.3 Understand professional practice within the field of study.
* This TGC is further clarified according to the respective program-specific outcomes.

Cognitive Capabilities
2.0

TGC: Lifelong learning

2.1 Learn independently
2.2 Locate, extract, synthesise and utilise information effectively.
2.3 Be intellectually engaged

3.0

TGC: Thinking and Problem Solving skills

3.1 Think critically and creatively.
3.2 Define and analyse problems to arrive at effective solutions.

Soft Skills
4.0

TGC: Communication Skills

4.1 Communicate appropriately in various settings and modes.

5.0

TGC: Interpersonal Skills

5.1
5.2

6.0

Understand team dynamics and mobilise the power of teams.

Understand and assume leadership.

TGC: Intrapersonal Skills

4

6.1 Manage oneself and be self-reliant.

6.2 Reflect on ones actions and learning.
6.3 Embody Taylors core values.
7.0

TGC: Citizenship and Global Perspectives

7.1
7.2

8.0

Be aware of and form opinions from diverse perspectives.

Understand the value of civic responsibility and community engagement.

TGC: Digital Literacy

8.1

Effective use of Information and Communications Technology (ICT)

and related technologies.

On completion of this module, students should be able to achieve the following learning outcomes:

LO1

LO2

LO3

LO4

Learning Outcomes
Develop a critical
understanding and awareness
of cross-cultural differences in
attitudes, values and behavior
present in international
business transactions
Apply and evaluate key
models used for comparing
national cultures in the context
of international business and
management
Critically analyse cross-cultural
management issues and
design solutions to the
problems and conflicts
identified
Identify and evaluate the
challenges of management
practices in a cross-cultural
context.

TGC1
X

TGC2

TGC3
X

Assessment
Continuous Assessment

LO1
5

TGC4

TGC5
X

TGC6
X

TGC7
X

LO2

LO3

TGC8

LO4

i.

ii. Critical Analysis

Article Review

X
X

X
X

X
X

Final Exam

Assessment
Continuous Assessment
i.
Article Review
ii.
Critical Analysis
Final Exam

TGC1

TGC2

TGC3

TGC4

X
X

X
X

X
X

X
X

TGC5

TGC6

TGC7

TGC8

X
X

X
X

TEACHING AND LEARNING ARRANGEMENTS

This module is taught through lectures, tutorials and on-line materials. Class contact time consists of two
hours of lectures and a two-hour tutorial each week. Lectures will begin in week 1 and tutorials will begin
in week 2.

UNIT VALUE OF MODULE

4 credit hours

LEARNING RESOURCES
TEXT
MJ Browaeys and R. Price, Understanding Cross-Cultural Management (3rd Edition), 2015, Prentice Hall.

MAJOR REFERENCES
1. D.C. Thomas, Readings and Cases in International Management A Cross-Cultural Perspective,
2003, Sage Publications.
2. D.C. Thomas, Cross-Cultural Management Essential Concepts (2nd Edition), 2008, Sage
Publications.
3. H. Deresky, International Management: Managing Across Borders and Cultures, Text and Cases, (7th
Edition), 2011, Pearson.
4. P. Haghirian. Multinationals and Cross-Cultural Management, 2010, Routledge.
5. F. Luthans and J.P. Doh, International Management: Culture, strategy and behaviour (8th Edition),
2012, McGraw-Hill.
6. French, R. (2010) Cross-Cultural Management in Work Organisations, CIPD
7. Trompenaars, F., Dumetz, J., Saginova, O., Covey, S., Hampden-Turner, C., Woolliams, P., Schmitz,
J., Foster, D., Belbin, M. and Schein, E. Cross-cultural management textbook: Lessons from the world
leading experts in cross-cultural management, 2012, CreateSpace Independent Publishing Platform.
6

8. Barmeyer, C & Franklin, P. Intercultural Management: A Case-based approach to achieving

complementarity and synergy, 2016, Palgrave Macmillan.

ONLINE SUPPORT
Taylors University provides a programme website (TIMeS) to allow students convenient access to
module resources.
Materials available include:
Module Information Booklet
Study Guide
Lecture slides
Assignment Cover Sheet
Assignment Feedback Form
Other information on the module

ASSESSMENT
ASSESSMENT SUMMARY
Form of assessment

Length

Weighting

Due date

Learning
Outcomes being
assessed

Article Review

1000 words

15%

Week 8

1,3,4

Critical Analysis

3000 words

35%

Week 11

1,2,3,4

3 hours

50%

Exam period

1,2,3,4

Final Examination

ASSESSMENT DETAILS
Students are required to submit their written assignments electronically as well as into Turnitin (print and
attach the Matching Report) in TIMeS and provide a hard copy in addition to the electronic version. The
assignment guidelines given by the lecturer will outline relevant information in relation to submission such
as the format and naming protocols for the assignment, due dates, penalty for late submissions and/or resubmissions, and other specific requirements.

All assignments must use the Assignment Cover Sheet and Assignment Feedback Form as the first two
pages of the assignment (available from module website). No extensions will be granted for assignment
submissions. If the assignment is submitted late due to circumstances beyond your control, you are
required to complete an Application for Late Submission of Assessed Work Form (available from the
School Academic Services, previously known as Divisional Office).
Students are advised that the Harvard referencing styles should be consistently adopted for all pieces of
assessment. Taylors University treats any acts of dishonesty relating to assessment of University
modules very seriously. It is vital that students acquaint themselves with the Universitys policy on
plagiarism (refer to TU-UWE Programme Guide 2013). Please also refer to Policy of Submission of
Written Assignment for more details (URL:http://portals.taylors.edu.my)

A. CONTINUOUS ASSESSMENTS (50%)

Grouping

You are to work in groups of 4-5 members.

Your group members can be from different tutorial groups, however, you need to ensure that all
your members have a common time to meet for discussions.
Submit your group members names your lecturer/tutor during the tutorial class in Week 3 (w.b.
12 Sept) using the grouping list form which you can print from TIMeS.

Assessment components
There are 2 assessments that need to be completed as below:

1. ARTICLE REVIEW (15%)

Task:
Your lecturer/tutor will give you 4 journal articles that will be posted in TIMeS. The titles of the articles
are as below:
Article 1:

Thomas, D.C. & Au, K. (2002), The Effects of Cultural Differences on Behavioral
Responses to Low Job Satisfaction, Journal of International Business Studies, 33(2), pp.
309-326.

Article 2:

Waldman, D.A., De Luque, M.S., Washburn, N. & House, R.J. (2006), Cultural and
Leadership Predictors of Corporate Social Responsibility Values of Top Management: A
GLOBE Study of 15 Countries, Journal of International Business Studies, 37(6), pp. 823837.

Article 3:

Staples, D.S. & Zhao, L. (2006), The Effects of Cultural Diversity in Virtual Teams Versus
Face-to-Face Teams, Group Decision and Negotiation, 15, pp. 389-406.

Article 4:

Randel, A.E. (2003), The Salience of Culture in Multinational Teams and its Relation to
Team Citizenship Behavior, International Journal of Cross Cultural Management, 3(1), pp.
27-44.
8

Each group will need to choose one article and carry out a review of the paper.
You will each need to individually read the academic paper you have been assigned. It is a good idea
to critically engage with the paper and individually annotate it for example, write notes in the
margins, highlight bits you think are important, summarise key points.
You will then need to work together and critically review the paper on the following aspects:
i.

The main argument made by the article i.e. what are the key points the author(s) are trying to
make in the article

ii. The conclusions made in the article and how it can benefit organisations
Individual assignment
Based on the review that you have done as a group, each one of you will need to submit an individual
written piece of work in which you present a proposal to global managers on how to enhance cross
cultural work in the workplace using the ideas from the article. In the proposal, you will recommend
strategies and provide the rationale for the strategies.
Important note
The proposal is NOT a summary of the article. It must not contain direct academic content from the
article but instead, using the ideas from the article, each student must write an original piece of work.

Referencing
You must fully acknowledge the sources of information (books, articles, reports, etc.) that you use in
the completion of the assignment. To do this you must use the Harvard Referencing System which
tells you (a) how to acknowledge your sources in the body of your text, and (b) how to list your
sources in your reference section. You can refer to the link below for information and learn about the
Harvard System:
http://www.uwe.ac.uk/library/resources/general/info_study_skills/harvard2.htm

Be careful when you use the Internet to search for information and do not rely on a general search
from the Internet. Google, for example, often comes up with sites that lack credibility or have no valid
research base.
You will need to check your assignment using Turnitin for duplication. Any duplication should be
less than 20% or it will constitute as plagiarism. You can check as many times as possible and
amend necessarily to ensure that duplication is absolutely minimum.
Instructions on how you can carry out Turnitin check for your assignment will be given in due course.
Assignment format

i.

The assignment must be type-written using:

Times New Roman Font, size 12
One and half spacing
9

ii.

Length: 1000 words excluding reference list. Do not exceed the limit of words.

iii.

Include word count

iv.

Include reference list

v.

Include FULL Turnitin report

Submission of assignment
The written assignment is due on 17 October 2016 by 2 pm. Assignment is to be submitted to the
School Academic Services (previously known as Divisional Office). You are also required to submit your
written assignment electronically to the Digital Drop Box of Times@Taylors (TIMeS - Taylor's Integrated
Moodle e-Learning System)
Please ensure that you have filled in all the required details in the Assignment Cover Sheet (for Individual
Assignment) and Feedback Proforma.
IMPORTANT NOTE: You will also need to indicate the title of the journal article that you have selected
for the assignment and your tutorial group.
Assessment Criteria
The assignment is marked based on the criteria below:
0 mark
Does not
address/answer
the question

1-4 marks
Answers given indicate
weak understanding of
the chosen article

5-8 marks
Answers given
indicate basic
understanding of the
chosen article

9-12 marks
Answers given indicate
good understanding of
the chosen article

13-15 marks
Answers given
indicate very good
understanding of the
chosen article

Answers given,
if any, are
irrelevant

Strategies and
rationale are not well
described, or may not
be relevant

Strategies and
rationale are relevant
but may only be quite
well described

Strategies and rationale

are relevant and well
described

Strategies and
rationale are relevant
and very well
described; able to
highlight and exposes
key issues

Weak links between

the strategies and
ideas from the article

Some weak and

strong links between
the strategies and
ideas from the article

Strong links between

the strategies and ideas
from the article

Strong links between

the strategies and
ideas from the article

Very limited relevant

references

Limited relevant
references

Good range of relevant

references

Extensive range of
relevant references

Originality of thoughts
is poor

Originality of thoughts
is moderate

Originality of thoughts
is good

Originality of thoughts
is excellent

10

2. CRITICAL ANALYSIS (35%)

Task:
You are to work in your group. Each group is to choose any ONE (1) topic from the list below:

Dimensions of culture in business

Business cultures & ethics
Culture and styles of management
Culture and corporate structures
Culture, motivation & leadership

Search for at least 5 articles from online or printed, local or foreign newspapers and/or business
magazines that discuss issues related to the chosen topic. The articles must contain substantial issues
for discussion, review and analysis.
Write a critical analysis based on the review of issues from the selected articles that you have done. The
analysis is to address three (3) aspects:
1. Knowledge (K)

Explain the concepts/theories (from the topic that you have chosen) that relates to the issues.
o Explain the theories and concepts accurately.
o Show good evidence of wide reading and provide relevant literature.

2. Application (A)

Explain how these concepts/theories can be applied to describe the issues.

o Relate the issues to the theories and concepts effectively.
o Highlight and explore key issues in the analysis.

3. Evaluation (E)

Explain to what extent the issues help you understand about cross-cultural management.
o Show evidence of sound judgement and critical thinking.
o Assess the usefulness of the issues.
o Assess the usefulness of the theories and concepts.

You are to evaluate the issues, specifically answering the following questions:
i.

To what extent can the theories explain the issues?

limitations of the theories in explaining the issues.

ii.

How can organisations benefit from understanding these issues?

iii.

What are the challenges in managing these issues in todays global work
environment? Explain.

Sources of information

11

Discuss the strengths and

This assignment offers an opportunity for you to find your way around the various resources for study that
are available to you. Clearly the textbook is a key resource and also the other references recommended
in your reading list as well.
The library offers a wide variety of resources. There are both online and printed materials e.g. books,
journals, reports, newspaper articles, business magazines that you can use. There are also good online
databases that you can search e.g. EBSCO, Business Source Premier, Emerald and JSTOR.
Be careful when you use the Internet to search for information and do not rely on a general search from
the Internet. Google, for example, often comes up with sites that lack credibility or have no valid research
base.
Referencing
You must fully acknowledge the sources of information (books, articles, reports, etc.) that you use in the
completion of the assignment. To do this you must use the Harvard Referencing System which tells you
(a) how to acknowledge your sources in the body of your text, and (b) how to list your sources in your
reference section. You can refer to the link below for information and learn about the Harvard System:
http://www.uwe.ac.uk/library/resources/general/info_study_skills/harvard2.htm
You will need to check your assignment using Turnitin for duplication. Any duplication should be less
than 20% or it will constitute as plagiarism. You can check as many times as possible and amend
necessarily to ensure that duplication is absolutely minimum.
Instructions on how you can carry out Turnitin check for your assignment will be given in due course.
Assignment format

i.

The assignment must be type-written using:

Times New Roman Font, size 12
One and half spacing

ii.

Length: 3000 (plus minus 10%), excluding reference list, tables, charts and illustrations

iii.

Include word count

iv.
v.

Include reference list

Include FULL Turnitin report

vi.

Include original copies of the newspaper/business magazine articles

IMPORTANT NOTE: Marks will be deducted if the original copies of the articles are not attached to your
assignment.
Submission of assignment
12

Each group is to submit one written assignment. The written assignment is due on 14 November 2016
by 2 pm. Assignment is to be submitted to the School Academic Services (previously known as
Divisional Office). You are also required to submit your written assignment electronically to the Digital
Drop Box of Times@Taylors (TIMeS - Taylor's Integrated Moodle e-Learning System).
Please ensure that you have filled in all the required details in the Assignment Cover Sheet (for Group
Assignment) and Feedback Proforma. Ensure all your group members names and student IDs are
included. Please note that non-submission of this assignment will forfeit you of a referral assignment.
Return of Assignment
Marked assignments and a feedback form will be returned to you within three (3) weeks of submission.
Assessment Criteria
The assignment is marked according to the following criteria:
Criteria

Allocated Mark

Knowledge (K)

10 marks

Application (A)

10 marks

Evaluation (E)

10 marks

Format

5 marks

TOTAL

35 marks

The marking grid below gives more information about how Knowledge (K), Application (A) and Evaluation
(E) are assessed.
Assignments that fulfilled all the format requirements will be awarded 5 marks. Assignments that do not
fulfil all the format requirements will get 0.

MARKS

9-10

KNOWLEDGE

APPLICATION

Clearly knows the theories & concept/s

and is able to describe them fully and
accurately

Relates issues very effectively to

theory: issues linked to all
aspects of all theories &
concept/s used and links well
described; highlights & exposes
key issues

Extensive reference to wide range of

relevant literature

EVALUATION
Excellent evidence of sound
judgement & critical thinking
Shows ability to assess well the
usefulness of the issues
Shows ability to assess well the
usefulness of the theories and
concepts

13

Knows the theories & concept/s and is

able to describe them accurately

7-8

Reference to a good range of relevant

literature

Relates issues well to theory:

clear & strong links to theory;
explores important issues

Good evidence of judgement &

critical thinking
Shows ability to assess the
usefulness of the issues
Shows ability to assess the
usefulness of the theories and
concepts

4-6

Knows the theories & concept/s but

description may be broadly adequate
but superficial in some respects or with
minor inaccuracies

Relates issues to theory: clear

links to theory; some strong,
some weak links; tend to
sometimes lapses into
descriptive of theory

Some reference to relevant literature

Adequate evidence of sound

judgement with some attempt of
critical thinking
Superficial assessment of the
usefulness of the issues
Superficial assessment of the
usefulness of the theories and
concepts

2-3

Some basic understanding of the

theories & concept/s, but description is
weak with errors &/or omissions
Few references to relevant literature

Very poor understanding of the theories

& concept/s

0-1

Very few or no references to relevant

literature
You should only give 0 if there is no
knowledge or understanding of any
theories & concepts at all

Attempts to relate issues to

theory: generalised statements
without clear or explicit links to
theory; descriptive of theory

Demonstrates little ability to

relate issues to theory: minimal
application to theory; heavily
descriptive of theory

You should only give 0 if there is

no application at all

Poor judgement and some

unsupported assertions
Makes some form of assessment
of the usefulness of the issues
and theories and concepts but
poorly worked through
Unsupported assertions and
value judgements
Contains a minimal assessment
of some kind; no effort to critically
think through the usefulness of
the issues and theories and
concepts
You should only give 0 if there is
no evaluation at all

B. FINAL EXAMINATION (50%)

The examination will assess students understanding of the organisational issues covered in the syllabus.
The duration of the examination is 3 hours. The examination paper contains TWO (2) sections.

Section A (Case study)

Section B (Scenario-based)

50 marks
50 marks

Students are required to answer ALL questions in Section A & TWO questions in Section B.

14

SPECIAL REQUIREMENTS
You are required to achieve an overall weighted average of at least 50% for the module assessment
components to pass this module.
All students must adhere to the Taylors Universitys Examinations, Assessment Policies and Procedures
Manual. Key information can be found at programme website (http://portals.taylors.edu.my).
1)

MODULE ASSESSMENT, REFERRALS AND REASSESSMENT

To pass a Taylors module at levels 1 to 3 students must achieve an overall module mark of not
less than 50%. Where the module has two components, students must achieve at least 40% in
each component in order to pass the module. A mark below 40% in either component means
that the module has not been passed. (Academic Regulatory framework: section C5.4)
For instance:
Continuous assessment (%)

2)

Final exam (%)

Overall Grade

Scenario 1

75

38

FAIL

Scenario 2

38

75

FAIL

Scenario 3

38

38

FAIL

Scenario 4

48

48

FAIL

LATE SUBMISSION OF WORK FOR ASSESSMENT

The hand in time for all assessments will be 2:00pm local time. This will apply from Monday to
Thursday and applies to all modules at all levels. Deadlines will not be set to fall on public
holidays. (Academic Regulatory framework: section C6.2)

Work submitted up to 24 hours after the published deadline will be penalized as follows:
Level 1-3 Taylors modules:

a mark of more than 50% for the assessed piece of work will be reduced to 50%. The
reduced mark for the assessed piece of work will be used in the calculation of the overall
module mark;
a mark of 50% or less will stand and be used in the calculation of the overall module mark.
15

In the event that extenuating circumstances are submitted and approved for a piece of work
that is handed in within the late work period (the 24 hour window) this will have an effect on
whether the penalty will stand or not.
(Academic Regulatory framework: section C6.3)
Work will not be accepted after the 24 hour window and will be recorded as a nonsubmission (Academic Regulatory framework: section C6.6)

3)

PROGRESS MONITORING AND REVIEW: PORTFOLIO ASSESSMENT

When studying at Taylors University, students will be required to produce a Portfolio. The
Portfolio is a comprehensive predetermined and systematic authentic tool that is used to monitor
progress by documenting the process of learning as it occurs and is instrumental at Taylors
University in tracking each students acquisition of the Taylors Graduate Capabilities (TGC). The
Portfolio is assessed as part of one or more of the modules that contribute to the dual awards for
which the student is registered.
a) Portfolios document the evidence of TGC gained measured against module learning
outcomes:

i)

Individual module may generate one final portfolio besides one final academic mark and
grade (the standard format is given in Appendix II of TU-UWE Programme Guide 2011);
Each programme will generate one final portfolio of portfolios;

Portfolios ensure that students continually review their own learning and acquisition of
knowledge and skills. (TU-UWE Programme Guide 2011)
4)

ASSESSMENT OFFENCES
You are to use the Harvard referencing styles consistently for all written assessments. Taylors
University treats any acts of dishonesty relating to assessment of University modules very
seriously. It is vital that students acquaint themselves with the Universitys policy on assessment
offences. Assessment Offences is defined here as passing off the work of others as ones own
including copying (reproducing or imitating), cheating, collusion (agreement to deceive, using
words or ideas of colleagues or other students and passing them off as your own), plagiarism and
other breaches of assessment or other examination regulations. Cheating, collusion and
plagiarism are the use of unfair means of presenting work for assessment; aiding another student
in the use of unfair means of presenting work for assessment; or preventing or attempting to
prevent another student from being able to be assessed properly.
The University is to check any work submitted by students using text comparison software, for
instance Turnitin. The similarity index produced by the software is an important tool to assess a
students performance. However, the index is not the only tool to conclusively determine the
existence of breach of academic integrity. It is important to note that although the rate of similarity
may be significantly high or otherwise, the lecturer/tutor/instructor is responsible to exercise his or
her independent professional judgement to determine the actual existence of a breach of
academic integrity.

16

Allegations of and investigations into assessment offences will be dealt with in accordance with
the regulations and procedures in force at Taylors University for the module. Where a student is
found to have committed an assessment offence a decision must be taken either to take no
further action or to impose an appropriate penalty which may include failing the student and
determining whether or not the student will be permitted another assessment attempt.
Where it is decided that penalty is to be imposed, the penalty could include one of the followings:

a)

the mark for the relevant piece of assessment be reduced; or

b)

the mark awarded for the relevant piece of assessment be reduced to zero; or

c)
the student be deemed to have failed the module, and is not permitted for another
assessment attempt for the module.
Please refer to Taylors Dual Award Programme Guide for details on Assessment Offences.

RESIT ASSESSMENTS

OPPORTUNITY TO ATTEMPT RESIT ASSESSMENTS

If you have achieved:

an overall module mark of less than 50%, and/or

a mark below 40% in either the continuous assessment component or the final exam component,

it would mean that you have not passed the module, in which case, you could be offered a resit attempt
for one of the component or for both components,depending on your final results.
To qualify for a resit opportunity, a student must:

not have exhausted four assessment attempts (refer to the TU-UWE Programme Guide for
definitions for reassessments) in this module, AND

have submitted his/her assessments on time, AND

have attended the assessments

However, note that your right to resit could be forfeited if you have committed any assessment offences,
did not submit a piece of assessed work on time or failed to attend an assessment.
The mark for a resit component is capped at 50% if the actual mark is at least 50%. If the actual resit
component mark is 40% or more but less than 50%, then the mark for a resit component is capped at
40%. A student fails the resit component if the actual mark is less than 40%. Reminder: Failing in one
module component will result failing the module.

RESIT CONTINUOUS ASSESSMENT

The resit continuous assessment component shall be in the form of an assignment, with the same
weighting as the continuous assessment component. The resit continuous assessment instructions and
guidelines shall be made available on the module webpage in TIMES after the release of the final results.
17

RESIT EXAMINATION
The resit exam is a closed-book exam. The resit examination shall have the same exam structure and
weighting as the final examination component.

EXTENUATING CIRCUMSTANCES (NOTE: THE LIST IS NOT EXHAUSTIVE)

Extenuating circumstances are circumstances which are unforseen, unexpected, significantly disruptive
and beyond a students control. The circumstances must relate to a specific piece of assessment or
examination rather than being problems of a kind that affect a year as a while or parts of it.
A student who is of the opinion that:

his or her performance in an examination or in other assessed work has been adversely affected
by an extenuating circumstance(s), or

his or her ability to attend an examination has been adversely affected by an extenuating
circumstance(s)

could submit an Extenuating Circumstances Form to the Examinations Centre at Taylors University. The
form must be accompanied by supporting documentary evidence.
Acceptance of extenuating circumstances shall be evaluated on a case to case basis by an Extenuating
Circumstances Panel. The decision of the Pane shall be deemed as final.
Circumstances that are unlikely to be accepted as extenuating circumstances include the following:

personal illness or disability for which special arrangements are already in place;

colds or known conditions such as hay fever;

normal examination stress or anxiety experienced during revision or the assessment period
(unless corroborated by medical evidence as chronic condition and undergoing treatment);

non-serious domestic or personal disruptions (e.g. moving house, change of job, holidays,
weddings, normal job pressure, failed travel arrangements, financial difficulties, oversleeping,
etc);

study related circumstances(e.g. equipment failure including computing/printer difficulties, unless

they occur in the examination itself, failure to have taken back-up copies for work stolen or
corrupted, brunching of deadlines/examinations, missing books/notes, poor time management,
misreading the examination timetable, taking the wrong examination, etc).

MODULE CALENDAR AUGUST SEMESTER 2016

Week

Week
beginning

Tutorial /
Tutorial
preparation

Lecture topic

18

Assessment
/Key dates

29 Aug

Lecture 1: Module Overview - Introduction to

Cross-Cultural Management (Browaeys &
Price, Ch. 1)

Determinants of culture

Importance of Cross-Cultural
Management

No tutorial

5 Sept

Lecture 2: Dimensions of culture in business

(I) (Browaeys & Price, Ch. 2 & 5)

Hofstedes model

GLOBE project

Trompenaars model

Tutorial 1: Go
through Module
Information
Booklet & brief on
assessments

12 Sept

Lecture 3: Dimensions of culture in business

(II)

Trompenaars model

Tightness vs. looseness cultural model

Inglehart-Welzel Two dimensional cultural

model

Tutorial 2:
Dimensions of
culture in business
(I)

19 Sept

Lecture 4: Comparing business cultures

(Browaeys & Price, Ch. 3 & 4)

Business cultures in the Western world

Business cultures in Asia, Africa & Middle

East

Tutorial 3:
Dimensions of
culture in business
(II)

26 Sept

Lecture 5: Business cultures & Ethics

(Deresky, Ch. 2)

Ethics in Global Management

Tutorial 4:

Lecture 6: Culture and styles of management

(Browaeys & Price, Ch. 6)

Management tasks and cultural values

Tutorial 5:

Lecture 7: Culture and corporate structures

(Browaeys & Price, Ch. 7)

Organisational structures

Corporate cultures

Tutorial 6:

Lecture 8: Culture, Motivation & Leadership

(Browaeys & Price, Ch. 8; Deresky, Ch. 11)

Cross-cultural research on motivation

Leadership in an international context

Tutorial 7:

Lecture 9: Culture and corporate strategy

(Browaeys & Price, Ch. 9; Deresky, Ch. 6)

Cultural view of strategy

Strategic alliances and business cultures

Tutorial 8: Culture,
Motivation &
Leadership

3 Oct

10 Oct

17 Oct

24 Oct

Preparing for
assignment:
Article Review

Business cultures
& Ethics

Culture & styles of

management

Preparing for
assignment:
Critical Analysis

MID-SEMESTER BREAK (31 Oct- 4 Nov)

19

Assignment:
Article review
due

10

7 Nov

Lecture 10: Cultural change in organisations

(Browaeys & Price, Ch. 10)

Organisational change as a cultural

process

Organisational change in a global

environment

Tutorial 9: Culture
and corporate
strategy

TES
Evaluation

11

14 Nov

Lecture 11: Business communication across

cultures (Browaeys & Price, Ch. 13 & 14)

Communicating in and between cultures

Barriers to intercultural communication

Tutorial 10:
Cultural change in
organisations

Assignment:
Critical
Analysis due

12

21 Nov

Lecture 12: Working with international teams

(Browaeys & Price, Ch. 16)

Groups processes during international

encounters

Global Management Teams

Tutorial 11:
Business
communication
across cultures

13

28 Nov

Lecture 13: Conflicts and cultural differences

(Browaeys & Price, Ch. 17)

Understanding and dealing with conflicts

Tutorial 12:
Working with
international
teams

14

5 Dec

Lecture 14: Implication of cross-cultural

contexts on work and organisations: a
synthesis

Tutorial 13:
Implication of
cross-cultural
contexts on work
and organisations

FINAL EXAMINATION (12 Dec 23 Dec)

State full name & tutorial group in block

capital

20

Dual Award Programme

- Individual Assignment Cover Sheet

Fold corner of EACH copy separately and seal to obscure your name

Please complete the form (in capital letters) and attach it securely to the front
of your assignment before submitting your assignment.
Student ID: ....
Title of Your Award: ..
Name of module tutor: ......................
Name of module: ..
Module code:

B
O

U
B

S
M

Assignment title:
Due date & time:
I have read and understood the TU Dual Award Regulations on cheating, plagiarism and collusion. I
declare that this piece of work is my own and does not contain any unacknowledged work from any other
sources.
I authorise the University to test any work submitted by me, using text comparison software, for instances
of plagiarism. I understand this will involve the University or its contractor copying my work and storing it on
a database to be used in future to test work submitted by others.
Note: The attachment of this statement on any electronically submitted assignments will be deemed to
have the same authority as a signed statement.
List of students (State full name & tutorial group in block capital)
Signed:

Date:
1. . ..
2.
213.

4.
5.

Dual Award Programme

- Group Assignment Cover Sheet

Fold corner of EACH copy separately and seal to obscure your name

Please complete the form (in capital letters) and attach it securely to the front of your assignment before
submitting your assignment.
Student ID: .

Student ID: .

Student ID: .

Student ID: .

Student ID: .

Student ID: .

Name of module: ..
Name of tutor:
Module code:

Assignment title: ..
Due date & time: .
We have read and understood the TU Dual Award Regulations on cheating, plagiarism and collusion. We declare that this piece of work is our
own and does not contain any unacknowledged work from any other sources.
We authorise the University to test any work submitted by us, using text comparison software, for instances of plagiarism. We understand this
will involve the University or its contractor copying our work and storing it on a database to be used in future to test work submitted by others.
Note: The attachment of this statement on any electronically submitted assignments will be deemed to have the same authority as a signed
statement.
Signed:

Signed:

Signed:

Signed:

Signed:

Signed:

Date:

Please attach this cover sheet to the front of your assignment

DUAL AWARD PROGRAMME - ASSIGNMENT

FEEDBACK

Mark*

*This mark is provisional and is subject to

moderation and approval by the examining board

22

A. A feedback needs to be included with each assignment. Please complete all details in block capital clearly.
Student ID:

Student ID:

Student ID:

Student ID:

Student ID:

Student ID:

Title of Your Award:

Module Name and Code :
Name of Tutor:
Assignment Title:
B. This section will be completed by the tutor assessing your assignment:
Key:
1. Outstanding
2. Very Good
3. Good
4. Satisfactory

5. Weak

Structure
Material relevant to question
Argument logically developed

Little relevance to question

Unstructured/lacking continuity

Content
Accurate presentation of argument
Application: theory/principle
Question covered in sufficient depth

Many Inaccuracies
No application: theory/principle
Superficial treatment

Originality
Evidence of creative thought

Little evidence of creative thought

Style
Fluent & well written
Succinct writing

Clumsily written
Too repetitive

Presentation
Logical & well set out

Lacking logical flow/poorly set

out

Sources
Good reference of sources
Correct citation of references

Inadequate range
Incorrect referencing

Language
Grammatical sentences
Correct spelling
Effective/accurate use of figures and tables

Weak grammatically
Much incorrect spelling
Use ineffective or inaccurate

6. Unsatisfactory

Any additional comments (if there is any):

Assessed by:

Date:

23