Beruflich Dokumente
Kultur Dokumente
PHI-20703-1-Q
Company Name
Type of Audit
Stage 2
Company
Address
LRA Building, East Avenue corner NIA Road, Diliman, Quezon City,
Philippines
Sites to be
Visited if Multi
Site Client
Company Scope
Date Itinerary
Prepared
Date Itinerary
Submitted
Date (s) of Audit
Standards to be
Audited
1. RoD Quezon City LRA Compound, East Avenue corner NIA Road,
Diliman, Quezon City
2. RoD Manila Rm. 222, 2nd Floor, Manila City Hall
3. RoD Paranaque Municipal Hall Complex, Dr. Santos Ave.,
Paranaque City
4. RoD Marikina 103 J.P. Rizal, Nangka, Marikina City
5. RoD Binangonan Rizal Manila East Road, Barangay, Calumpang,
Binangonan Rizal 1903
6. RoD Morong Rizal Barangay San Pedro, Public Market, Morong
Rizal, 1960
7. RoD Lipa City LRA Building, City Hall Compound, Lipa City,
Batangas 4217
8. RoD San Fernando, Pampanga LRA Bldg., Provincial Capitol
Compound, San Fernando, Pampanga
9. RoD Toledo City, Cebu 2nd Floor, JLM Building D. Macapagal
Highway, Poblacion, Toledo City, 6038
10. RoD Davao City Hall of Justice Bldg., Ecoland, Davao City, 9000
Public Administration covering Land Title Registration including related
processes
12 September 2016
Lead Auditor
Len Bautista
Itinerary
Issue:
Date:
31 March 2016
Page :
Page 1 of 13
ITINERARY
present at both meetings or the audit cannot commence or be completed as planned
and MAY result in the postponement of the audit which would require rescheduling at
a later date at additional cost
The AJA Registrars Itinerary has been prepared against the current number of declared
organisation personnel within the activities and site(s). Details shown within this Audit Plan may
be subject to change (which auditor will updated accordingly), due to employee numbers, sites,
scopes and other organisation details becoming updated. This Itinerary has been submitted
prior to the audit visit to provide the organisation with sufficient time to review team members
and, if necessary, advise AJA Registrars of any Conflict of Interest, and to comment, object and
prepare for the visit.
The organisation will also need to advise the audit team of any site rules with which they must
comply during the audit.
Davao/Pampanga/ Lipa/Binangonan/ Morong
TIME
(included
start to
end time)
SITE
BUILDING
or
AREA
ORGANIZATIONA
L OR
FUNCTIONAL
UNIT
0900
* Company description of
any changes in the
documented Management
Systems since the time of
the last audit visit
* Company description of
any complaints or legal noncompliances occurring since
the last audit visiting
* Confirming the objectives
of the audit
0930
RoD
RoD
RoD
RoD
RoD
Davao
Pampanga
Lipa
Binagonan
Morong
Itinerary
Issue:
Date:
31 March 2016
Page :
ISO
AUDITOR
CLAUSE ALLOCATION
Arrival
Opening Meeting against
defined AJA Agenda in
Opening Meeting Checklist
and:
* Company description of
any changes in the products
processes and activities
since the time of the last
audit visit
0915
Davao Oct
12-13
Pampanga
Oct 24-25
Lipa Oct 18
Binangonan
Oct 6
Morong - 19
Document:
ORGANISATION
PROCESS
DESCRIPTION or
DOCUMENTED
MANAGEMENT
SYSTEM ELEMENT
Page 2 of 13
Register of Deeds
N/A
Review of service
5.4.1,
Davao Oct 12realization including
5.4.2, 6.0,
13 - Kevin
planning, control of
6.2, 6.3, Pampanga Oct
service provision,
6.4, 7.1,
24-25 - Ingrid
identification and
7.5,
8.2.3,
Lipa
Oct 18
traceability, control of
nonconforming services,
8.2.4, 8.3, Capt Aris, PBB
corrective and preventive
8.5.2,
Binangonan
action in relation to the
8.5.3,
Oct 6 Ingrid
registration of deed
4.2.3, 4.2.4
/Len
process.
Morong Oct 19
- Capt Aris/Mark
Check competence of
personnel. Check system
for compliance with
Regulatory requirements.
Check established KPIs
and progress. Check
provision of resources and
ITINERARY
their preventive
maintenance as
applicable, as well as work
environment.
Check control of relevant
internal and external
documents
Check control of records
1200
LUNCH BREAK
Davao Oct 125.4.1,
13 - Kevin
5.4.2, 6.0, Pampanga Oct
6.2, 6.3,
24-25 - Ingrid
6.4, 7.1,
Lipa Oct 18
Continuation of the morning
7.5, 8.2.3, Capt Aris, PBB
activities
8.2.4, 8.3,
Binangonan
8.5.2,
Oct 6 Ingrid
8.5.3,
/Len
4.2.3, 4.2.4 Morong Oct 19
- Capt Aris/Mark
1315
1630
1800
End of Day
SITE
BUILDING
or
AREA
ORGANIZATIONA
L OR
FUNCTIONAL
UNIT
0900
* Company description of
any changes in the
documented Management
Systems since the time of
the last audit visit
* Company description of
any complaints or legal noncompliances occurring since
the last audit visiting
* Confirming the objectives
of the audit
0930
RoD
RoD
RoD
RoD
RoD
Ciy
Manila
Paranaque
Toledo
Marikina
Quezon
Itinerary
Issue:
Date:
31 March 2016
Page :
ISO
AUDITOR
CLAUSE ALLOCATION
Arrival
Opening Meeting against
defined AJA Agenda in
Opening Meeting Checklist
and:
* Company description of
any changes in the products
processes and activities
since the time of the last
audit visit
0915
Manila Oct
13
Paranaque
Oct 12, 13
Toledo Oct
19
Marikina
Oct 12
Document:
ORGANISATION
PROCESS
DESCRIPTION or
DOCUMENTED
MANAGEMENT
SYSTEM ELEMENT
Page 3 of 13
Register of Deeds
Review of service
realization including
planning, control of
service provision,
identification and
traceability, control of
nonconforming services,
N/A
Manila Oct 13
PBB/Mark
Paranaque Oct
12, 13 - Greg
Toledo Oct 19 Kevin
Marikina Oct
12 Len/Capt
Aris
5.4.1,
Manila Oct 13
5.4.2, 6.0,
PBB/Mark
6.2, 6.3, Paranaque Oct
6.4, 7.1,
12, 13 - Greg
7.5, 8.2.3, Toledo Oct 19 8.2.4, 8.3,
Kevin
ITINERARY
corrective and preventive
action in relation to the
registration of deed
process.
Check competence of
personnel. Check system
for compliance with
Regulatory requirements.
Check established KPIs
8.5.2,
and progress. Check
provision of resources and
8.5.3,
their preventive
4.2.3, 4.2.4
maintenance as
applicable, as well as work
environment.
Marikina Oct
12 Len/Capt
Aris
1200
LUNCH BREAK
1315
1630
180
End of Day
Manila Oct 13
5.4.1,
PBB/Mark
5.4.2, 6.0,
Paranaque Oct
6.2, 6.3,
12, 13 - Greg
6.4, 7.1,
Toledo Oct 19 7.5, 8.2.3,
Kevin
8.2.4, 8.3,
Marikina Oct
8.5.2,
12 Len/Capt
8.5.3,
Aris
4.2.3, 4.2.4
SITE
BUILDING
or
AREA
0900
ORGANIZATIONA
L OR
FUNCTIONAL
UNIT
ORGANISATION
PROCESS
DESCRIPTION or
DOCUMENTED
MANAGEMENT
SYSTEM ELEMENT
Arrival
Opening Meeting against
defined AJA Agenda in
Opening Meeting Checklist
and:
* Company description of
any changes in the products
processes and activities
since the time of the last
audit visit
0915
QC- Oct 26
* Company description of
any changes in the
documented Management
Systems since the time of
the last audit visit
* Company description of
any complaints or legal nonDocument:
Itinerary
Issue:
Date:
31 March 2016
Page :
Page 4 of 13
ISO
AUDITOR
CLAUSE ALLOCATION
N/A
Gilmore
ITINERARY
compliances occurring since
the last audit visiting
* Confirming the objectives
of the audit
0930
Head
Office
Conference
Room
Quality Policy,
Customer Focus,
Planning for
Quality
Objectives &
Quality
5.1, 5.2,
Management
5.3, 5.4,
System,
5.5, 5.6, 6,
Responsibility &
Top Management
8.5.2,
Authority
8.5.3,
including
8.2.1,
communication
&
4.2.3, 4.2.4
Management
Review
Corrective &
preventive
actions taken,
Availability of
Resources
Continual
Improvement
Review of service
realization including
planning, customer related
processes, control of
service provision,
identification and
traceability, control of
nonconforming services,
corrective and preventive
action.
5.4.1,
5.4.2, 6.0,
Check competence of
6.2, 6.3,
personnel. Check system
6.4, 7.1,
for compliance with
7.2, 7.5,
Planning and
Regulatory requirements.
Management Division Check established KPIs
8.1, 8.2.3,
and progress
8.2.4, 8.3,
8.4, 8.5.2,
Check provision of
8.5.3,
resources and their
preventive maintenance 4.2.3, 4.2.4
as applicable, as well as
work environment.
Gilmore
Gilmore
Document:
Itinerary
Issue:
Date:
31 March 2016
Page :
Page 5 of 13
Review of service
realization including
planning, customer related
processes, control of
service provision,
identification and
traceability, control of
nonconforming services,
5.4.1,
5.4.2, 6.0,
6.2, 6.3,
6.4, 7.1,
7.2, 7.5,
8.1, 8.2.3,
Capt Aris
ITINERARY
corrective and preventive
action.
Check competence of
personnel. Check system
for compliance with
Regulatory requirements.
Check established KPIs
and progress
Check provision of
resources and their
preventive maintenance
as applicable, as well as
work environment.
8.2.4, 8.3,
8.4, 8.5.2,
8.5.3,
4.2.3, 4.2.4
Original Registration
Division
5.4.1,
5.4.2, 6.0,
Check competence of
6.2, 6.3,
personnel. Check system
6.4, 7.1,
for compliance with
7.2, 7.5,
Regulatory requirements.
Check established KPIs
8.1, 8.2.3,
and progress
8.2.4, 8.3,
8.4, 8.5.2,
Check provision of
8.5.3,
resources and their
preventive maintenance 4.2.3, 4.2.4
as applicable, as well as
work environment.
Capt Aris
Review of service
realization including
planning, customer related
processes, control of
service provision,
identification and
traceability, control of
nonconforming services,
corrective and preventive
action.
Check competence of
personnel. Check system
for compliance with
Regulatory requirements.
Document:
Itinerary
Issue:
Date:
31 March 2016
Page :
Page 6 of 13
5.4.1,
5.4.2, 6.0,
6.2, 6.3,
6.4, 7.1,
7.2, 7.5,
8.1, 8.2.3,
8.2.4, 8.3,
8.4, 8.5.2,
8.5.3,
4.2.3, 4.2.4
GIlmore
ITINERARY
Check established KPIs
and progress
Check provision of
resources and their
preventive maintenance
as applicable, as well as
work environment.
Check control of relevant
internal and external
documents
Check control of records
1200
LUNCH BREAK
1300
1315
5.4.1,
5.4.2, 6.0,
6.2, 6.3,
6.4, 7.1,
7.2, 7.5,
8.1, 8.2.3,
8.2.4, 8.3,
8.4, 8.5.2,
8.5.3,
4.2.3, 4.2.4
Gilmore
Review of service
realization including
planning, customer related
processes, control of
service provision,
identification
and traceability, control of
nonconforming services,
corrective and preventive
action.
Land Registration
Monitoring Division
5.4.1,
5.4.2, 6.0,
Check competence of
6.2, 6.3,
personnel. Check system
6.4, 7.1,
for compliance with
7.2, 7.5,
Regulatory requirements.
8.1, 8.2.3,
Check established KPIs
8.2.4, 8.3,
and progress
8.4, 8.5.2,
Check provision of
8.5.3,
resources and their
4.2.3, 4.2.4
preventive maintenance
as applicable, as well as
work environment.
Capt Aris
1700
End of Day
GIlmore
SITE
BUILDING
or
AREA
Itinerary
Issue:
Date:
31 March 2016
Page :
Page 7 of 13
ORGANIZATIONA
L OR
FUNCTIONAL
ORGANISATION
PROCESS
DESCRIPTION or
ISO
AUDITOR
CLAUSE ALLOCATION
ITINERARY
end time)
DOCUMENTED
MANAGEMENT
SYSTEM ELEMENT
UNIT
0900
Arrival
Review of service
realization including
planning, customer related
processes, control of
service provision,
identification and
traceability, control of
nonconforming services,
corrective and preventive
action.
Docket Division
0915
5.4.1,
5.4.2, 6.0,
Check competence of
6.2, 6.3,
personnel. Check system
6.4, 7.1,
for compliance with
7.2, 7.5,
Regulatory requirements.
Check established KPIs
8.1, 8.2.3,
and progress
8.2.4, 8.3,
8.4, 8.5.2,
Check provision of
8.5.3,
resources and their
preventive maintenance 4.2.3, 4.2.4
as applicable, as well as
work environment.
Len
Information &
Communications
Technology Division
5.4.1,
5.4.2, 6.0,
Check competence of
6.2, 6.3,
personnel. Check system
6.4, 7.1,
for compliance with
7.2, 7.5,
Regulatory requirements.
Check established KPIs
8.1, 8.2.3,
and progress
8.2.4, 8.3,
8.4, 8.5.2,
Check provision of
8.5.3,
resources and their
preventive maintenance 4.2.3, 4.2.4
as applicable, as well as
work environment.
Len
Itinerary
Issue:
Date:
31 March 2016
Page :
Page 8 of 13
Review of service
realization including
5.4.1,
Mark
ITINERARY
planning, customer related
processes, control of
service provision,
identification and
traceability, control of
nonconforming services,
corrective and preventive
action.
Check competence of
personnel. Check system
for compliance with
Regulatory requirements.
Check established KPIs
and progress
Check provision of
resources and their
preventive maintenance
as applicable, as well as
work environment.
5.4.2, 6.0,
6.2, 6.3,
6.4, 7.1,
7.2, 7.5,
8.1, 8.2.3,
8.2.4, 8.3,
8.4, 8.5.2,
8.5.3,
4.2.3, 4.2.4
Budget Division
5.4.1,
5.4.2, 6.0,
Check competence of
6.2, 6.3,
personnel. Check system
6.4, 7.1,
for compliance with
7.2, 7.5,
Regulatory requirements.
Check established KPIs
8.1, 8.2.3,
and progress
8.2.4, 8.3,
8.4, 8.5.2,
Check provision of
8.5.3,
resources and their
preventive maintenance 4.2.3, 4.2.4
as applicable, as well as
work environment.
Ingrid
Document:
Itinerary
Issue:
Date:
31 March 2016
Page :
Page 9 of 13
Review of service
realization including
planning, customer related
processes, control of
service provision,
identification and
traceability, control of
nonconforming services,
corrective and preventive
action.
5.4.1,
5.4.2, 6.0,
6.2, 6.3,
6.4, 7.1,
7.2, 7.5,
8.1, 8.2.3,
8.2.4, 8.3,
8.4, 8.5.2,
Capt Aris
ITINERARY
Check competence of
personnel. Check system
for compliance with
Regulatory requirements.
Check established KPIs
and progress
Check provision of
resources and their
preventive maintenance
as applicable, as well as
work environment.
8.5.3,
4.2.3, 4.2.4
Legal Division
5.4.1,
5.4.2, 6.0,
Check competence of
6.2, 6.3,
personnel. Check system
6.4, 7.1,
for compliance with
7.2, 7.5,
Regulatory requirements.
8.1, 8.2.3,
Check established KPIs
8.2.4, 8.3,
and progress
8.4, 8.5.2,
Check provision of
8.5.3,
resources and their
4.2.3, 4.2.4
preventive maintenance
as applicable, as well as
work environment.
Mark
Review of service
realization including
planning, customer related
processes, control of
service provision,
identification and
traceability, control of
nonconforming services,
corrective and preventive
action.
Check competence of
personnel. Check system
for compliance with
Regulatory requirements.
Check established KPIs
and progress
Document:
Itinerary
Issue:
Date:
31 March 2016
Page :
Page 10 of 13
5.4.1,
5.4.2, 6.0,
6.2, 6.3,
6.4, 7.1,
7.2, 7.5,
8.1, 8.2.3,
8.2.4, 8.3,
8.4, 8.5.2,
8.5.3,
4.2.3, 4.2.4
Ingrid
ITINERARY
Check provision of
resources and their
preventive maintenance
as applicable, as well as
work environment.
Check control of relevant
internal and external
documents
Check control of records
1200
LUNCH BREAK
1300
General Services
Division (includes
maintenance of
equipment and
infrastructure)
1315
Check competence of
personnel. Check system
for compliance with
Regulatory requirements.
Check established KPIs
and progress
Check provision of
resources and their
preventive maintenance
as applicable, as well as
work environment.
5.4.1,
5.4.2, 6.0,
6.2, 6.3,
6.4, 7.1,
7.2, 7.5,
8.1, 8.2.3,
8.2.4, 8.3,
8.4, 8.5.2,
8.5.3,
4.2.3, 4.2.4
Len
4.2.3, 4.2.4
Capt Aris
8.2.2
8.5.2
4.2.4
6.2.2
Mark
Document Control
Internal Audit
Check of Audit
Programme, Audit criteria,
and scope, Conduct of
audit and relevant records,
Check if the auditors have
reviewed submitted root
cause, correction and
corrective actions taken.
Check verification of
effectiveness of actions
Document:
Itinerary
Issue:
Date:
31 March 2016
Page :
Page 11 of 13
ITINERARY
taken by auditees on NC
raised by the internal
audit team.
Check impartiality of audit
team, selection criteria for
auditors and evaluation of
auditor performance
Review of service
realization including
planning, customer related
processes, control of
service provision,
identification and
traceability, control of
nonconforming services,
corrective and preventive
action.
Human Resources
Development Division
5.4.1,
5.4.2, 6.0,
Check competence of
6.2, 6.3,
personnel. Check system
6.4, 7.1,
for compliance with
7.2, 7.5,
Regulatory requirements.
Check established KPIs
8.1, 8.2.3,
and progress
8.2.4, 8.3,
8.4, 8.5.2,
Check provision of
8.5.3,
resources and their
preventive maintenance 4.2.3, 4.2.4
as applicable, as well as
work environment.
Ingrid
Review of service
realization including
planning, customer related
processes, control of
service provision,
identification and
traceability, control of
nonconforming services,
corrective and preventive
action.
Check competence of
personnel. Check system
for compliance with
Regulatory requirements.
Check established KPIs
and progress
Check provision of
resources and their
preventive maintenance
as applicable, as well as
work environment.
Check control of relevant
internal and external
documents
Check control of records
Document:
Itinerary
Issue:
Date:
31 March 2016
Page :
Page 12 of 13
5.4.1,
5.4.2, 6.0,
6.2, 6.3,
6.4, 7.1,
7.2, 7.5,
8.1, 8.2.3,
8.2.4, 8.3,
8.4, 8.5.2,
8.5.3,
4.2.3, 4.2.4
Mark
ITINERARY
Review of service
realization including
planning, customer related
processes, control of
service provision,
identification and
traceability, control of
nonconforming services,
corrective and preventive
action.
Finance Division
(including
procurement, BAC,
Warehousing,
Supplies)
Capt Aris
5.4.1,
5.4.2, 6.0,
Check competence of
6.2, 6.3,
personnel. Check system
6.4, 7.1,
for compliance with
7.2 7.4,
Regulatory requirements.
7.5, 8.1,
Check established KPIs
8.2.3,
and progress
8.2.4, 8.3,
Check provision of
8.4, 8.5.2,
resources and their
8.5.3,
preventive maintenance
4.2.3, 4.2.4
as applicable, as well as
work environment.
Check control of relevant
internal and external
documents
Check control of records
1630
1800
Len
NOTE TO AUDITORS
For Multiple day audits simply recreate the basic table for each necessary day simply removing the
Opening Meeting entry of subsequent days and moving the Closing Meeting entry to the end of the
final day.
NOTE TO CUSTOMERS
The Objectives of each type of audit are defined on the separate document Audit Objectives
issued to you at the time of issue of this Itinerary. IF that document has not been issued please
contact your local AJA Registrars office and request that this document be sent to you else check
on the our website.
Document:
Itinerary
Issue:
Date:
31 March 2016
Page :
Page 13 of 13