2012 Performance Management & Development System

Employee Name:

Robby P H Damanik

Location:

Indonesia

Position Title:

QC Senior Supervisor

Business Unit:

Base Papers

Employee ID:

492

Job Level:

Mon Afrizal

Time in position:

Manager:

Part I: Key Results Areas

Area
#1

Performance
Period:

2012
1,8 Year

(Brief description of major job accountabilities, responsibilities and projects)

Ensure paper send to customer meet the requirements through ensure QC devices is reliable .
- Customer complaint index 4.0
- Ensure calibration and verification of devices which is impacted to quality well monitored and controlled

Self Assessment

Self Rating

Meets Expectations

Index of customer complaint in 2012 was 2,3

There were 20 complaints received in 2012, which 13 complaints with justified status.
In 2012, All devices which have impact to quality have been verified and/or calibrated in accordance with verification/calibration schedule.

Manager Assessment

Manager Rating

Meets Expectations

Idem on self assessment comments

Area
#2

Contibuting in cost saving program.

- 2 person from QA Dept contributed at lean six sigma as green belt and 2 people contributed as yellow belt.
- Completing 4 cost improvement project (CIP) by the end of this year (2 CIP at green belt and 2 CIP at yellow belt).
- Achivement of broke waste 24.0% by the end of this year.

Self Assessment

Self Rating

Meets Expectations

The LSS project, Reduce wrinkle broke and reduce porosity variation, have completed. There are 2 persons from QA Dept as green belt.
The yellow belt project is still ongoing.
The achivement of broke waste in 2012 was 27.44

Manager Assessment

Manager Rating

Meets Expectations

idem on self assessment comment. Additional comments that Robby has been encouraging the team to be agent of change on operational excellent.
Area
#3

Ensure quality control plan always implementing and keep continous improved by reviewing and update the quality control plan in accordance with the
requirments.
- Review quality control plan at least 2 times/year.
- Conduct internal monitoring of implementing Quality Control Plan through verification achievement Min rating 98%

Self Assessment

Self Rating

Choose From List

Quality control plans has been reviewed based on schedule.

Monitoring of implementing Quality Control Plan through verification always be done on daily basis (every shift) and monthly basis. All findings have been shared to
related Department to be made corrective and preventive action.
QA Department issued CAR for all findings that have impact to quality. Until November 2012, There were 40 internal CAR issued.

Manager Assessment

Manager Rating

Meets Expectations

Idem on self assessment. Additional comment that Robby has good communication with other departments to achieve incremental improvement on sampling plan system

334238681.xls

Key Results Areas

10/21/2016

Area
#4

Adhere to global objectives for Quality Systems and Sustainability Programs and address customer feedbacks and inquiries
- IMS certification successfully continuated at PTPDMI
- Bringing support to the team for accomplishment report of CAPA for customer complaint feedback less than 14 days
- Monitoring and follow up CAPA completion of all NCR (CAPA completion max 180 days).

Self Assessment

Self Rating

Meets Expectations

In 2012, QA Department has been audited at internal audit and at surveillance audit by BVI. There was no mayor finding at the audit.
There were 20 customer complaints that needed CAPA in 2012, All of accomplishment of CAPA for customer feedback less than 14 days. The compliance response
day =100%
Monitoring and follow up of CAPA completion has been done.

Manager Assessment

Manager Rating

Meets Expectations

Idem on self assessment. Additional improvement that good monitor and follow up as strong point that need to be sustained. Specially on impurities issue.
Area
#5

Bringing support for Product Development and technical

- Support for success of trial new product and new material qualification
- Support for preparation of cross check parameters.

Self Assessment

Self Rating

Meets Expectations

QA Department has given support for Product Development and Technical in term of succeed trial new product, new material qualification and cross check parameters.

Manager Assessment

Manager Rating

Meets Expectations

idem on seld assessment.

Area
#6

Improve Quality knoweledge and Awareness QC and Mill Operation team

- Conduct QIT internal QC 6 times/year
- Conduct quality awareness training at least 3 times/year
- Proposed required training to improve team skill and conduct MSA training and assessment for all QC Inspector (especially for visual check).

Self Assessment

Self Rating

Meets Expectations

In 2012, QIT internal QA have been conducted for 5 times.

Quality awareness training has been conducted to paper machine and converting Department, such as socialization of MPC tool, quality awareness training.
QC team skill improving has been done at QIT meeting.
MSA training has been conducted to PM, Converting and QA Department.

Manager Assessment

Manager Rating

Meets Expectations

Idem on seld assessment. Robby has attended training at PDM France and PDM Phil. Harmonize system has been implemented some.
Area
#7

Enhance safety and house keeping with regard QC laboratory and own office.
- Number of recordable accident (TF1) = 0, TF2 7
- Conduct house keeping and 5S improvement minimum 2 items each month for the QC laboratory and own office.

Self Assessment

Self Rating

Meets Expectations

Manager Rating

Meets Expectations

There was no recordable accident at QA Department until November 2012. TF1 = 0 and TF2 = 0
QA Department has been conducted house keeping and 5S improvement minimum 2 items per month.

Manager Assessment

Idem on self assessment. Additional comment that Robby has actived during discussion to encourage the people on safety and enviroment mind set.

334238681.xls

Key Results Areas

10/21/2016

2012 Performance Management & Development System

Part II: Additional Contributions (Summarize contributions not captured in Part I)
Area of Contribution

Self Assessment

Manager Assessment

Contribute at lean six sigma

program as green belt candidate

Meets Expectations

Meets Expectations

Comments:
The "Reduce wrinkle waste" project has been done and it will be
continued in 2013

Comments: idem on self asssessment.

Meets Expectations

Meets Expectations

Comments:
Conducted audit at warehouse department in IMS internal audit
2012.

Comments: idem on self assessment.

Choose From List

Meets Expectations

Comments:
Participated at safety committee and conducted safety briefing to
QC team members.

Comments: idem on slef assessment.

Contribute as Internal Auditor in

IMS Internal audit

Contribute as member of safety

committee

334238681.xls

Key Results Areas-AC

10/21/2016

2012 Performance Management & Development System

Part V: Summary
Overall Rating:

Meets Expectations

Manager Comments:
Robby has meet expectation on his objectives 2012. He has been trained in quality control system at PDM France and PPI. Bench marking to improve PDMI system still
on going.
Employee Comments (Optional):

Employee Signature:*

Date:

Manager Signature:

Date:

2nd Level Approval:

Date:

334238681.xls

Summary

10/21/2016

Choose from List

Attention to Detail
Building Effective Teams
Business Acumen
Change Leadership
Coaching
Collaboration & Teamwork
Communication
Composure
Conflict Management
Continuous Improvement
Cross Cultural Resourcefulness
Customer Focus
Decision Making
Delegation
Developing Direct Reports & Others
Drive For Results
Flexibility
Follow Up
Goal Setting
Initiating Action
Innovation Management
Interpersonal Savvy
Leading through Vision & Values
Learning Versatility
Listening
Measuring Work
Managerial Courage
Managing Conflict
Meeting Deadlines
Motivating Others
Peer Relationships
Planning & Organizing
Preventative Action
Priority Setting
Problem Solving
Quality Orientation
Risk Taking
Taking Ownership
Technical/Functional Expertise
Total Work Systems
Work Standards

Performance Management & Develo

Part III: Competencies

Click here for Competency Dictionary

COMPETENCIES: (Complete four of the most important competencies for success in the position-AFTER THE FIRST R
SWM Mission, Vision and Guiding Principles

Self Assessment

Self Rating

Comments
Using guiding principle as guidence at daily activities to achive mission and vission

Manager Assessment

Manager Rating

Comments : Idem on self assessment

Communication

Able to clearly and regularly convey information and express ideas both written and verbal; in individ
listening and paraphrasing to check for understanding.

Self Assessment

Self Rating

Comments
Good communication in QC Department and also to other department not only need to maintain but also need to improve in ord

Manager Assessment

Manager Rating

Comments: idem on self assessment

Customer Focus

Takes prompt action to understand and respond to internal and external customer needs and expecta
and trust with internal and external customers. Puts the customer at the heart of decision making.

Self Assessment

Self Rating

Comments
Making customer focus as habit at daily activities.

Manager Assessment

Manager Rating

Comments : idem on self assessment.

Collaboration & Teamwork

Self Assessment

Works effectively with other individuals and groups. Asks others for their ideas. Capable of playing dif
implementer, innovator, etc.). Regularly collaborates and assists outside of regular job roles and resp

Self Rating

Comments
Collaboration and teamwork between QC team members need to maintain. Collaboration and teamwork to other department ne

Manager Assessment

Manager Rating

Comments : Idem on self assessment.

Continuous Improvement

Self Assessment

Improves existing methods and processes. Identifies opportunities, implements actions and measure
improvement.

Self Rating

Comments
Continous improvement have to be applicated in all aspect and make it as habits.

Manager Assessment

Manager Rating

Comments : Idem on self assessment.

Part IV: Development Objectives

(Must Complete)

Development Needs
1. Improve knowledge especially about paper making
2. Presentation skill
3. Team building

Development Plan

ment & Development System

on-AFTER THE FIRST REQUIRED COMPETENCY)

Meets Expectations

Meets Expectations

h written and verbal; in individual and group situations. Uses effective

Meets Expectations

so need to improve in order achieve common goals.

Meets Expectations

al customer needs and expectations. Establishes and maintains rapport

e heart of decision making.

Meets Expectations

Meets Expectations

ir ideas. Capable of playing different roles on the team (leader, analyst,

de of regular job roles and responsi

Meets Expectations

rk to other department need to improve.

Meets Expectations

plements actions and measures outcome in ongoing cycles of

Meets Expectations

Meets Expectations

2012 Performance Management & Development System

Additional Comments (Use as needed if additional space is required)
Comment #

1
2
3
4

10

334238681.xls

Additional Comments

10/21/2016

2012 Competency Directory

Attention to Detail
Business Acumen
Change Leadership
Coaching

Collaboration & Teamwork

Communication

Composure
Conflict Management
Continuous Improvement
Customer Focus

Decision Making
Delegation

Developing Direct Reports &

Others
Drive For Results
Flexibility
Goal Setting and Planning

Influence Others
Innovative Thinking
Interpersonal Skills

Learning Versatility

Managerial Courage
Preventative Action
Priority and Time Management
Quality Measures
SWM Mission, Vision and
Guiding Principles
Taking Ownership
Team Leadership

Technical/Functional Expertise
Values Diversity

etency Directory
Return to Competency Ratings
Consistency in accomplishing tasks in an accurate and timely manner. Monitors
and checks work or information and plans and organizes time and resources
efficiently
Understands key business issues, industry trends, customers and competition and
uses business information to support sound decision making.
Initiates and/or manages the change process and energizes others during
implementation of change initiatives. Takes steps to remove barriers
Provides ongoing developmental guidance through an inquiry oriented process
( two-way conversation) that helps others continuously improve, follows up to
check
coachingwith
results
Works on
effectively
other individuals and groups. Asks others for their ideas.
Capable of playing different roles on the team (leader, analyst, implementer,
innovator, etc.). Regularly collaborates and assists outside of regular job roles and
responsibilities.
Able to clearly and regularly convey information and express ideas both written
and verbal; in individual and group situations. Uses effective listening and
paraphrasing to check for understanding.
Handles
in a professional,
calm
and appropriate
manner.
Managesstressful
conflictssituations
in a collaborative
and timely
manner.
Listens to others
and
gains agreement. Keeps the interests of the organization in mind, not only one's
own interest
Improves existing methods and processes. Identifies opportunities, implements
actions and measures outcome in ongoing cycles of improvement.
Takes prompt action to understand and respond to internal and external customer
needs and expectations. Establishes and maintains rapport and trust with internal
and external customers. Puts the customer at the heart of decision making.
Makes appropriate timely decisions after gathering information and assessing
various
available
courses
of action and
involved. for tasks and decisions.
Allows others
to take
responsibility
and risks
accountability
Considers the abilities of others when delegating. Clearly communicates
expectations while trusting others to complete the work, monitors and checks on
progress
asorganization
needed.
Assess the
for development opportunities for direct reports (current or
future roles). Understands the strengths and weaknesses of individuals and
advises others in creation and execution of actionable IDPs (individual
development plans).
Demonstrates ability to consistently achieve or surpass results against a set
standard of excellence. Inspires others to do the same.
Open to different approaches, can see alternative approaches, remains positive
during times of change.
Sets meaningful, stretch goals that align individual objectives to corporate,
business unit, functional group and department strategy and the achievement of
key business results. Creates actionable plans based on goals.
Uses interpersonal skills to engage and motivate others over whom you do not
have direct authority toward the accomplishment of goals or tasks.
Applies creative thinking to job responsibilities and to improve processes, methods,
systems,
or services.
Builds rapport
with others (subordinates, colleagues, peers, management,
customers, vendors, etc.). Considers and responds appropriately to the needs and
feelings, of different people in various situations. Uses tact and diplomacy. Treats
others with respect.
Demonstrates
eagerness to acquire necessary technical and behavioral
competencies to grow in a current or future role Learns quickly when faced with
new challenges.

Provides candid, direct, honest communication or feedback to others (including

management). Not afraid of challenging (in a professional manner) people or
ideas.
Anticipates and plans for outcomes before they occur. Takes steps to eliminate or
minimize negative outcomes.
Identifies and focuses on the most important activities. Manages time in a way
that important priorities and goal deadlines are met.
Sets clear standards, measures and checks work for accuracy and outcomes,
makes adjustments as necessary.
Models the values of the organization. Uses the guiding principles and the mission
and vision
of SWM when
making
decisions.
Accepts
responsibility
and
is accountable
to achieve goals; self-starting rather than
accepting passively; being proactive; taking action to achieve goals beyond what
is required.
Creates a feeling of belonging. Builds on the strengths of the team to accomplish
company objectives. Involves the team in making decisions. Shares information
with the team and celebrates success.
Has high degree of proficiency in functional role and takes steps to remain current
in
field/industry.
Supports
and promotes an environment that values and respects the differences in
others. Works effectively with people of different cultures, communication styles,
and backgrounds.