Kempton, Lana J.

Formative
Evaluation Plan:
Developing Tutor
Training Instruction
CRLA LEVEL III MASTER TUTOR

Lana Kempton
lana.kempton@mga.edu
478-471-2316
Middle Georgia State University
100 University Parkway
Macon, GA 31206

Table of Contents
Introduction

Project Background

Summary

Alpha Test

Definition

Purpose
2
Assessment

Reviewers

Beta Test
Definition

3
3

Purpose
3
Assessment

Reviewers

Appendix A: Alpha Testing Questionnaire

Appendix B: Beta Testing Questionnaire

5

PAGE 1

Introduction
This project will create a learning module for completion of an online course for Level
III tutor training. The project will encompass a complete review of Level I and Level II
tutor training.

Project Background
The project was requested by Tutaloo Tutoring who is working with Middle
Georgia State University to develop tutor training modules that will
encourage professional growth of their learning centers and tutors. Currently,
training at Middle Georgia State University consists of very outdated skitthemed videos, mundane written questions, and out-of-date reading material.
This training has no interactive components and is not user friendly. Tutaloo
Tutoring would like to create an online training course for tutors that is
College Reading and Learning Association (CRLA) compliant with their Master
Tutors (Level III) rules and regulations.

Summary
The goal of this project is to provide student tutors with the knowledge and
training needed for the certification of Master Tutor. The unit being
developed will consist of:
Overall Goal: Tutors will be effectively trained and meet CRLA standards for
certification.
Objective 1: Tutors will be able to summarize the topics learned in level I training.
Objective 2: Tutors will be able to summarize the topics in level II training.
Objective 3: Tutors will be able to identify appropriate reactions given a situation.
Objective 4: Tutors will be able to identify key responsibilities while tutoring others.

Alpha Testing
Definition:
This will be the major test done on the module to identify usability and
content issues. This test will be completed the second week of November.

PAGE 2

Purpose:
This test will be utilized in order to identify any faults in the user
interface and accessibility as well as the content of the module and eliminate them
before the product is released for beta testing.
Assessment:
The reviewers will complete a questionnaire and give details of their
experience where appropriate.
Reviewers:
The review team will consist of Student Success Center coordinators,
current Master Tutors, and level II certified tutors.
Name

Gender

Education
Level

CRLA
Certification
Level

Job Title

Paul Johnson

Male

M.B.A

Level III

SSC
Coordinator

Jeanie
Ruggerio

Female

M.P.A.

Unknown

SSC
Coordinator
and Instructor

Monica
Springer

Female

Some College

Level III

Peer Tutor

Wade
Clemons

Male

Some College

Level II

Peer Tutor

Musonda
Shakalima

Female

Some College

Level II

Peer Tutor

Beta Testing
Definition:
This will be a full test of the product. This test will be completed the
last week of November.
Purpose:
This test will be utilized in order to identify the learning effects and the
usability of the module and eliminate them before the product is released to the
client.

PAGE 3

Assessment:
The reviewers will be interviewed before and after using the program
to determine prior and gained knowledge. The user will be observed going through
the program and complete a questionnaire and give details of their experience where
appropriate. The productivity of the learning objectives will be measured.
Reviewers:
The review team will consist of Student Success Center coordinators,
current Master Tutors, and level II certified tutors.
Name

Gender

Education
Level

CRLA
Certification
Level

Job Title

Paul Johnson

Male

M.B.A

Level III

SSC
Coordinator

Jeanie
Ruggerio

Female

M.P.A.

Unknown

SSC
Coordinator
and Instructor

Monica
Springer

Female

Some College

Level III

Peer Tutor

Wade
Clemons

Male

Some College

Level II

Peer Tutor

Musonda
Shakalima

Female

Some College

Level II

Peer Tutor

PAGE 4

Appendix A: Alpha Test Questionnaire

Directions: Please take a moment to rate out training module. To access the module
please access your tutor training website and under Level III tutor training select
Module 1: A review of Level I & II. After completing the training please rate us on
the following criteria and please leave any comments or concerns that you have.
Evaluation Scale:
(1) Poor

(5) Superior

(4) Excellent

(3) Good

(2) Fair

Overall look and

feel

Layout

Accessibility

Ease of Use

Navigation

Content
Objectives are
met

Comments:

PAGE 5

Appendix B: Beta Test Questionnaire and Proctor Notes

Directions: Please take a moment to rate out training module. To access the module
please access your tutor training website and under Level III tutor training select
Module 1: A review of Level I & II. After completing the training please rate us on
the following criteria and please leave any comments or concerns that you have.
Evaluation Scale:
(1) Poor

(5) Superior

(4) Excellent

(3) Good

(2) Fair

Overall look and

feel

Layout

Accessibility

Ease of Use

Navigation

Content

Practicality of the
course

Objectives are met

Assessment meets
goals

Learnability

Comments:

Do you feel that the online requirements have been met for Level III tutor training?
Yes
No
Would you recommend this course to others?

Yes

No

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For proctor use:

________

Time Taken

List any visible hang-ups?

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