Junior IT Specialist

Mac OS X Technical Training

Joie Quides

Objective

Learn the different methods in troubleshooting a

Mac OS X

Agenda

Setup and Configuration

OS X Recovery

OS X Software Update

Installation

Setup and Configuration

Setup Assistant

Country and Keyboard

Network Settings (dependency)

Transfer Information (optional)

Apple ID (optional / dependency)

Find My Mac (dependency)

Terms and Conditions

Create Computer Account

FileVault Disk Encryption

(dependency)

iCloud Keychain (dependency)

iCloud Drive (dependency)

Diagnostics & Usage (optional)

Registration (optional)

Apple ID and iCloud

Option for both new system setup and
upgrades lacking iCloud sign-in

Apple ID iTunes, App Store, Apple Retail

Store, AppleCare, and more

Automatically upgrades Apple ID to

include iCloud features

Can create new Apple ID, including optional

free Mail @icloud.com

Computer Account With iCloud Password

New systems must set up initial
administrative user account

Password linked to Apple ID / iCloud

Automatic iCloud Setup

Can change to separate passwords

Automatic time zone configuration

Computer Account With Local Password

New systems must set up initial
administrative user account

Traditional local account password

Can sign in to iCloud services

Can allow Apple ID to reset

password

Can change to iCloud password

Automatic time zone configuration

FileVault Disk Encryption

Option for both new system setup
and upgraded systems lacking
FileVault

Late-model portable computers only

User must be signed in to iCloud

Option to allow iCloud unlock saves

FileVault recovery key to iCloud

No restart required

More on FileVault in Lesson 10

iCloud
Mail

Contacts

Calendars

Reminders

Notes

Safari

Keychain (Optionally enabled)

Photos (iPhoto or Aperture dependency)

Documents & Data

Back to My Mac (Sharing preferences)

Find My Mac (Optionally enabled)

Exercise
Tools

Tasks
Set up your Mac using Set up Assistant

OS X Set up Assistant

Username: Admin

Password: apple

About This Mac

About This Mac Window

System Specification

Mac OS X Version

Serial Number

About This Mac: Support & Service

Support items link to Apple Support
information webpages

Service items link to Apple Service

information and scheduling

System Information Application

Primary source for operating system,
hardware, and software information

Available from About This Mac

Option-click Apple menu

System Preferences
Personal
Hardware
Internet & Networking
System
Other

OS X Software Updates

Automatic Software Updates

Automatic checking for updates

All users are allowed to update system

Updates downloaded prior to notification

Optional deferment for restart

App Store Update Details

OS X & Legacy
Updates
Mac App Store
Updates
Recent User
Update History

Automatic Software Update Preferences

Software Update settings systemwide

Important system items always installed

Administrative access required

Optional automatic install of:

app updates, OS X updates,
purchases

Start up Modifiers

Safe Boot, the system will more carefully test system

procedures and limit automatically launched processes during
each stage. This will force the kernel to ignore all third-party
KEXTs.

Safe Boot
(Shift)

Startup Manager
Alt/Option

This will force the Mac to temporarily

select the operating system before
the computer fully starts up.

Hold down T before the Apple logo

appears
Target Disk Mode, volume with corrupted
operating system can be mounted
normally with other Mac via FireWire.

Target Disk Mode

(T)