Ryan Dickerson

1500 Lacadie Dr. Apt. D., Lake Charles, LA 70605 | 337-377-4239 | ryand10234@yahoo.com

Objective

professional
seeking
aIwith
full
time
position
service
industry.
to
in work
the
customer
superb
relationship
building
skills,
as
have
well
demonstrated
as
aexcel
strong
ethic.
customers
onthem.
products
in
order
to
efficient
better
manner
serve
work
in Ian
building
relationships
customer
Motivated, personable business professional seeing a full-time position to excel in the customer
service/marketing field. Excellent relationship building skills, as well as a strong work ethic. I have
demonstrated the ability to provide knowledge to customers on products offered in order to better
serve them. I work in an efficient manner and enjoy connecting and building relationships with
customers.

Education
ASSOCIATES DEGREE | MAY 18TH, 2O15 | MCNEESE STATE UNIVERSITY
Major: Mass Communications
Background in Business Management
Cumulative GPA: 3.4
DIPLOMA | MAY 14TH, 2011 | BARBE HIGH SCHOOL
Cumulative GPA: 3.4

Awards

Deans List at McNeese State University

Barbe Student of the Year Candidate

Experience
FOOD SERVER MAZENS LEBANESE CUISINE APRIL 2016 CURRENT
Provide top notch service to all guests of the restaurant while maintaining a strong work ethic
behind the scenes
to ensure that all in-shift duties are being performed at an efficient rate for
the restaurant to succeed. Relay daily specials to guests, aid staff in running food/beverage items to
tables in a timely manner, and make it a point to have the guests want to return for another
incredible experience.
CREDIT CARD PROCESSING CONSULTANT - NATIONWIDE - FEBRUARY 2016AUGUST 2016
To manage and maintain various merchants accounts while building long-lasting relationships and
providing them with top notch customer service. Aid businesses and individuals by acquiring them
the most competitive rate possible for everyday business credit card transactions. Ensure
availability at any time to assist merchants on their every need. Be flawless in organization, very
self-disciplined, and motivated to form long-lasting relationships with all merchants.
FRONT HOUSE MANAGER ROTOLOS PIZZERIA NOVEMBER 2012-DECEMBER 2015
Lead and motivate wait staff to best serve customers and ensure that customer service is being
given at one hundred percent. My responsibilities include effectively communicating between the
wait staff and kitchen staff, creating schedules for wait staff, ensuring that supplies are stocked, and
resolving problems in a timely manner. I also monitor labor percentages to ensure that the business
is profiting from a staff to customer ratio.
INSIDE SALES - LCR THE PLUMBING WAREHOUSE JULY 2013- JUNE 2014
Excellent customer service while being knowledgeable of the products that were being sold.
Provided education on the capability of the products at hand in order to further the sale. Upsold
warranties and add-ons depending on the product and associate amenities. Maintained my job as a
manager at Rotolos Pizzeria during this time.

References:
Eric Zartler = 337-513-8063/Sales Director/Convention Visitors Bureau of Lake Charles
Brian Soram= 850-258-8317/Air Traffic Controller/Lake Charles Regional Airport
Lynn Soram = 337-540-5388/Regional Supervisor/Nationwide Credit Card Payment Solutions

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