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Logistics
Functions
Material
Inventor
Transpor Handling
Ware
y
&
Manage -housing -tation
Storage
-ment
Order
Processi
ng
Packagin
g
Informati
on Flow
1. Order processing:
The starting point of physical distribution activities is the processing of customers
orders. In order to provide quicker customer service, the orders received from customers
should be processed within the least possible time. Order processing includes receiving the
order, recording the order, filling the order, and assembling all such orders for transportation,
etc. the company and the customers benefit when these steps are carried out quickly and
accurately. The error committed at this stage at times can prove to be very costly.
Order processing activity consist of the following
2. Warehousing:
Warehousing refers to the storing and assorting products in order to create time utility.
The basic purpose of the warehousing activity is to arrange placement of goods, provide
storage facility to store them, consolidate them with other similar products, divide them into
smaller quantities and build up assortment of products. Generally, larger the number of
warehouses a firm has the lesser would be the time taken in serving customers at different
locations, but greater would be the cost of warehousing. Thus, the firm has to strike a balance
between the cost of warehousing and the level of customer service.
3. Inventory Management:
Linked to warehousing decisions are the inventory decisions which hold the key to
success of physical distribution especially where the inventory costs may be as high 15 as 3040 per cent (e.g., steel and automobiles). No wonder, therefore, that the new concept of Justin-Time-Inventory decision is increasingly becoming popular with a number of companies.
The decision regarding level of inventory involves estimate of demand for the product. A
correct estimate of the demand helps to hold proper inventory level and control the inventory
costs. This is not only helps the firm in terms of the cost of inventory and supply to customers
in time but also to maintain production at a consistent level. The major factors determining
the inventory levels are: The firms policy regarding the customer service level, Degree of
accuracy of the sales forecasts, Responsiveness of the distribution system i.e., ability of the
system to transmit inventory needs to the factory and get the products in the market. The cost
inventory consists of holding cost (such as cost of warehousing, tied up capital and
obsolescence) and replenishment cost (including the manufacturing cost).
4. Transportation:
Transportation seeks to move goods from points of production and sale to points of
consumption in the quantities required at times needed and at a reasonable cost. The
transportation system adds time and place utilities to the goods handled and thus, increases
their economic value. To achieve these goals, transportation facilities must be adequate,
regular, dependable and equitable in terms of costs and benefits of the facilities and service
provided.
5. Information:
The Indian logistics industry was valued at an estimated US$ 130 billion in 2015-16. It
has grown at a CAGR of over 16 per cent over the last five years. The industry comprises the
following main segments:
Freight and passenger transportation via road, rail, air and water
Warehousing and cold-storage
The contribution from the movement of goods including freight transportation and
storage is about 90 per cent. Aggregate freight traffic is estimated at about 2-2.3 trillion tonne
kilometres. Road dominates the mode of freight transport mix and constitutes about 60 per
cent of the total freight traffic. Rail and coastal shipping account for about 32 per cent and 7
per cent, respectively, while the share of inland waterways transportation and air is less than 1
per cent each.
Air cargo volume grew at a compound annual growth rate (CAGR) of about 8.5 per
cent from 0.7 MMT in 1998-99 to 2.53 MMT in 2015-16. International traffic accounts for
about 64 per cent of the total air cargo traffic and domestic cargo accounts for the remaining
36 per cent. Between 1998-99 and 2015-16, domestic and international cargos have grown at
a CAGR of 10.4 per cent and 7.6 per cent, respectively. Expanding cargo-handling
infrastructure at airports, demand for speedy delivery, greater trade and commerce and
increase in the number of flights operating are some of the key reasons for this growth.
undertake planning, development and operation of the dedicated freight corridors to lower
unit cost of transportation to urban centres. The project involves the construction of two
corridors in the west and east, spanning a total length of about 3,300 km. Post the completion
of the DFC project in 2016-17, DFCCIL expects freight traffic via the DFCs to increase from
140 MMT in 2016-17 to 182 MMT in 2021-22.