SAP Solution Brief

Ariba Solutions
Ariba Supplier Information and
Performance Management

Objectives

Solution

2014 SAP SE or an SAP affiliate company. All rights reserved.

Centralize Supplier Information

and Manage Performance

Benefits

Quick Facts

Objectives

Solution

Benefits

Quick Facts

Get the most value from

your suppliers
Get the most value from
your suppliers

When it comes to effectively managing business commerce, a good start

is locating the best suppliers and negotiating the best agreements. But its
only the beginning. Success requires the constant discovery, assessment,
and onboarding of new trading partners, assurance that information is
accurate and up-to-date, and continuous performance measurement
and improvement.
Many buyers and suppliers struggle to gain
full visibility into supplier information and
may try to manage supplier information manually, which is extremely costly. And without
accurate data about suppliers, its nearly
impossible to effectively manage supplier
performance for example, to drive improvement in key metrics such as price, on-time
delivery, quantity, and service level. Given
executive mandates to reduce supplier risks,
growth in outsourcing, the instability of supply markets, and regulatory mandates, few
companies can afford failures in this area.

With Ariba Supplier Information and

Performance Management from Ariba, an
SAP company, you can get the most value
from your supplier network with less time
and effort. Delivered on the Ariba Network,
this solution allows you to maximize supplier
engagement with streamlined registration
and onboarding; cut costs and risks with
high-quality supplier information; and monitor,
manage, and improve supplier performance.

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2014 SAP SE or an SAP affiliate company. All rights reserved.

Objectives

Solution

Benefits

Quick Facts

Capture and maintain complete

supplier information in one place
Capture and maintain complete
supplier information in one place
Standardize processes and
streamline collaboration
Turn supplier performance data
into actionable intelligence
Improve supplier experience
to drive adoption

Managing supplier performance and risk

requires accurate, up-to-date, and easy-toaccess supplier information for all trading
partners. But without the right solution, its
hard getting your hands on the right infor
mation especially if you have hundreds
or thousands of relationships.
Thankfully, Ariba Supplier Information and
Performance Management provides an online
portal that lets you register and manage supplier information and facilitate collaboration.
You simply give sellers access to a single-page
registration form. Sellers enter their infor
mation prior to their official acceptance as
an approved supplier, and once accepted,

they can centrally manage user account

and company profile information across all
Ariba supplier solutions. The solution synchronizes RFX-supplier proles; by pushing
buyer questionnaire responses in requests
for information and requests for proposal
directly into seller profiles, it keeps infor
mation current and reduces rekeying of
information.
Through this supplier information portal,
buying organizations can also manage custom supplier prole questionnaires, certi
cates, diversity status, green status, and
risk metrics. Supplier search functionality
helps you find just what you need in seconds.

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2014 SAP SE or an SAP affiliate company. All rights reserved.

Objectives

Solution

Benefits

Quick Facts

Standardize processes and

streamline collaboration
Capture and maintain complete
supplier information in one place
Standardize processes and
streamline collaboration
Turn supplier performance data
into actionable intelligence
Improve supplier experience
to drive adoption

Its no secret: companies that get more value

from suppliers while reducing overall costs
and risk can realize significant competitive
advantage. But it doesnt happen by accident.
The first step is to establish consistent,
integrated processes that are easy for your
employees to adopt and can be extended
to all of your suppliers for transparency
and efficient collaboration.
Supplier management solutions from Ariba
help you establish these processes. The solution organizes supplier performance manage-

ment activities into dedicated workspaces

where you can:
Dene performance management processes
by category or supplier or region
Specify activities, tasks, documents,
analyses, and team members
Schedule recurring tasks or phases
Create one or many scorecards by supplier
and category
Collaborate with suppliers and stakeholders
on scorecard results and action items
Automate action item alerts triggered by
out-of-threshold scores

Collaborate more quickly and easily using a paperless,

automated, workflow-driven environment your entire
supplier network can use.

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2014 SAP SE or an SAP affiliate company. All rights reserved.

Objectives

Solution

Benefits

Quick Facts

Turn supplier performance data

into actionable intelligence
Capture and maintain complete
supplier information in one place
Standardize processes and
streamline collaboration
Turn supplier performance data
into actionable intelligence
Improve supplier experience
to drive adoption

To manage supplier performance effectively,

you need a way to define, capture, measure,
aggregate, and act upon performance information. This means bringing together qualitative and quantitative information something
most organizations struggle with today. Data
is often inaccurate, out-of-date, and fragmented, offering limited visibility into supplier
performance and risk exposures.
Ariba Supplier Information and Performance
Management provides a 360-degree view
of supplier information performance and risk.
Using a variety of visualizations and reports,
you can quickly turn information into actionable intelligence.

For example, you can create and schedule

comprehensive stakeholder surveys on supplier interactions, mapping survey questions to
specic key performance indicators (KPIs) on
a scorecard. At any time, you can automatically
pull survey r esults onto the scorecard and
average all stakeholder feedback for each
supplier or scorecard.
In addition, scorecard templates can be
created by supplier and category and include
specic KPIs. You maintain full control over who
can see sensitive supplier information. To populate KPIs within templates, you simply pull in
data from s
urveys or transactional systems.
You can also map legacy transaction data into
KPI grades and identify out-of-threshold scores
for each KPI to t rigger alerts.
Continued on next page

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2014 SAP SE or an SAP affiliate company. All rights reserved.

Objectives

Capture and maintain complete

supplier information in one place
Standardize processes and
streamline collaboration
Turn supplier performance data
into actionable intelligence
Improve supplier experience
to drive adoption

Solution

Benefits

You can create performance reports and set

up alerts. The solution comes with automated,
prebuilt reports for 360-degree views of suppliers across all spend management activities. At any time, you can easily create quick,
ad hoc reports across suppliers or categories.
These reports help you track supplier per
formance over time and identify areas of
improvement. To accelerate time to action,
you can also automate the creation of action
item tasks and alerts when out-of-threshold
scores occur, so nothing gets overlooked.

Quick Facts

Using a performance management

dashboard, you can access all supplier
or category-specic performance data in
one view. From this dashboard, you can:
Quickly see alerts and tasks related to
out-of-threshold performance
Manage overall supplier performance
management tasks in calendar view
View progress of watched supplier per
formance management projects
Drill further into any data for more detail
The Ariba Supplier Information and
Performance Management solution also
supports built-in integration with the Ariba
Sourcing Pro, Ariba Contract Management,
and Ariba Spend Visibility solutions. The result
is a closed-loop process and efficient information transfer along the entire strategic
sourcing and supplier management lifecycle.

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2014 SAP SE or an SAP affiliate company. All rights reserved.

Objectives

Solution

Benefits

Quick Facts

Improve supplier experience

to drive adoption
Capture and maintain complete
supplier information in one place
Standardize processes and
streamline collaboration
Turn supplier performance data
into actionable intelligence
Improve supplier experience
to drive adoption

Supplier management is a two-way street.

Installing the necessary supplier information
and performance management process sets
the foundation for effective supplier management. However, deriving sustainable value
from these efforts means that your suppliers
also must adopt the supplier management
solution. The seller collaboration console
allows suppliers to manage their company
information centrally across all connections,
thus eliminating duplicate effort and enabling
a unified seller experience. Through the seller
collaboration console, suppliers can establish
a many-to-many, network-centric, informationsharing model with their buyers and eliminate
the need for point-to-point connections.

Key benefits include:

Single sign-on across all Ariba solutions
and customer relationships
Intuitive seller registration and single terms
of use for all Ariba solutions
Flexibility for suppliers to centrally manage
their Ariba profiles across all customer
relationships
Linking of multiple supplier user IDs to
a single ID with multiple roles assigned
Streamlined supplier onboarding, and
more complete and consistent information
across all relationships

Eliminate supplier fatigue and improve solution adoption

through a network-centric and collaborative supplier
management approach.

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2014 SAP SE or an SAP affiliate company. All rights reserved.

Objectives

Benefits

Solution

Quick Facts

Realize the benefits

Realize the benefits

Now you can manage supplier qualification

and onboarding, measure and analyze supplier
performance, and identify supply base risks
using a single cloud solution that integrates
with other Ariba offerings. You can:
Reduce overall supplier management costs
by 60% to 80%
Quicken seller assessment and qualification
times by automating the information collection and new seller approval process

Gain additional insights into seller infor

mation and ratings
Get a 360-degree view of all aspects
of sellers, including contracts, quotes,
performance, certificates, internal stake
holders, seller contacts, and detailed
seller profiles
Protect against supply chain risks and
disruptions

When information enabled by technology

becomes visible across your organization, costs
per supplier go down dramatically.

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2014 SAP SE or an SAP affiliate company. All rights reserved.

www.sap.com

Objectives

Solution

Benefits

Summary
To be successful, you need to constantly find,
assess, and onboard new trading partners;
maintain accurate and up-to-date information about them; and measure and improve
their performance. With Ariba Supplier
Information and Performance Management
from Ariba, an SAP company, you can do all
this and more. Use this cloud solution to
streamline registration and onboarding;
cut costs and risk with high-quality supplier
information; and monitor, manage, and proactively improve supplier performance.
Objectives
Capture and maintain supplier information
in one place
Manage supplier qualification and
onboarding processes
Define, measure, and analyze supplier
performance
Assess and mitigate supply chain risk
exposure

Quick Facts

Solution
Automation of supplier information
collection and search
Workflow-driven new seller approval and
onboarding processes
Deeper insights into seller information
and ratings
Dedicated workspaces that organize supplier performance management activities
360-degree view of supplier information
performance and risk, using analytics,
visualizations, and reports
Benefits
Reduce supplier management costs by
60% to 80%
Access and qualify suppliers more quickly
Get a 360-degree view of supplier
information
Protect against supply risks and disruptions
Learn more
Call your SAP representative today, or visit us
online at www.ariba.com/solutions/buy
/supplier-management.

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Studio SAP | 31356enUS (14/11)

2014 SAP SE or an SAP affiliate company. All rights reserved.

 2014 SAP SE or an SAP affiliate company. All rights reserved.

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