CASE

MOTORBUS
I.

Company:
Point

Que

Sera
of

STUDY
Sera
View

This study should be observed in the perspective of Engr. Hermogenes Ancheta. His
situation is very critical since all of the burdens of the Maintenance Department are
lying on his shoulders. Therefore, the researcher should specifically view themselves
as Engr. Hermogenes Ancheta in considering some solutions and recommendation
and finally offer the proper, distinct and probable plan of action.
II.
Time
Context
Since the company will be fielding an additional 50 new buses in a month, Engr.
Hermogenes Ancheta should settle all misfits and do the recommended plan of
action within 30 days. That timeframe will give Engr. Hermogenes Ancheta the
perfect decision that he can get to come up with a perfect solution. This problem
needs
a
lot
of
thinking
and
analyzing.
III.
Statement
of
the
Problem
The MOTORBUS Company: Que Sera Sera is a route of bus from Manila via Isabela.
Que Sera Sera means What will be, will be. Engineer Hermogenes Ancheta has
just received his appointment papers from his new immediate superior, the VicePresident for Operations, he has been promoted from Assistant Manager to Manager
of the Maintenance Department. After congratulating him from his promotion, his
boss gave him a verbal directive that he should put some order in his department
and make and make it work in the most effective and efficient manner as possible
without
incertitude.
Engineer Ancheta has just passed the board examination for Mechanical
Engineering when he joined Motorbus Company in 1993. By June 1995, he informed
his former classmates at the University of Santo Tomas that he has promoted as
Assistant
Manager
for
Maintenance.
He had promoted from Assistant Manager to Manager when Engineer Gaudencio
Inductivo, who in turn to be at 62 years old. After the approval from VP for
operations, the next day after the approval of Engineer Inductivo retirement,
Engineer Ancheta received an appointment papers promoting him to be a Manager.
By the time on his duty as a manager he inspect the storage room and he found the
uneven supply of parts. Some parts were in excessive quantities and some
important ones were inadequately stocked and the corner room contains a big
volume
of
obsolete
parts.
The problem now is that how he handle the operation most effectively when hes
just new to his job, while there are 50 more buses added in the route for 100 buses
will
servicing
the
various
routes
assigned
to
Motorbus
Company.

IV.
Statement
of
To
settle
the
disputes
with
the
To convince the maintenance personnel to not quit
improve
the
old
method
To fix problems regarding inadequate, excessive and
room

the
Objectives
maintenance
personnel
their jobs To innovate and
of
purchasing
obsolete parts in the stock

V.
Areas
of
Consideration
Engineer Hermogenes Ancheta as a Mechanical Engineering Graduate he then work
in a Motorbus Company as Assistant Manager of Maintenance Department. By the
year 1993 when he joined the Motorbus Company, he passed the Board
Examination for Mechanical Engineering course. He then informed his former
classmate from University of Santo Tomas by year 1995 as he promoted Assistant
Manager
for
Maintenance.
The former Manager of the Department Engineer Gaudencio Inductivo, joined the
company since it started the operations in 1989. A total of ten buses began plying
the Manila-Isabela route. A maintenance unit was put up the Manila in Sampaloc.
Another unit serves the Ilagan, Isabela terminal. Each unit has a full-time mechanic
and
one
assistant.
When a company bus comes in for repair, the mechanic diagnoses the various
automotive systems in the bus and later produces a list of parts needing
replacement. The mechanic sends the list to Engineer Inductivo, who, in turn,
forwards the same to the company accountant for approval of the purchase request.
Often times, Engineer Inductivo performs the actual purchasing himself. Later, he
sends the...

EXECUTIVE SUMMARY
The MOTORBUS Company: Que Sera Sera

is a route of bus from Manila viaIsabela.

Que Sera Sera means What will be, will be.
Engineer Hermogenes Anchetahas just received his appointment papers from his
new immediate superior, the Vice-President for Operations, he has been promoted
from Assistant Manager to Manager ofthe Maintenance Department. After
congratulating him from his promotion, his bossgave him a verbal directive that he
should put some order in his department and makeand make it work in the most
effective and efficient manner as possible withoutincertitude.Engnineer Ancheta has
just passed the board examination for MechanicalEngineering when he joined
Motorbus Company in 1993. By June 1995, he informedhis former classmates at the
University of Santo Tomas that he has promoted as Assistant Manager for

Maintenance.He had promoted from Assistant Manager to Manager when

EngineerGaudencio Iductivo, who in turn to be at 62 years old. After the approval
from VP foroperations, the next day after the approval of Engineer Inductivo
retirement, Engineer Ancheta received an appointment papers promoting him to be
a Manager.By the time on his duty as a manager he inspect the storage room and
he foundthe uneven supply of parts. Some parts were in excessive quantitiesand
some importantones were inadequately stocked and the corner room contains a big
volume of obsoleteparts.The problem now is that how he handle the operatio
n most effectively when hes
just new to his job, while there are 50 more buses added in the route for 100 buses
willservicing the various routes assigned to Motorbus Company.
CASE STUDY
MOTORBUS Company: Que Sera Sera
I. Point of View
This study should be observed in the perspective of Engr. Hermogenes Ancheta. His situation is very
critical since all of the burdens of the Maintenance Department are lying on his shoulders. Therefore, the
researcher should specifically view themselves as Engr. Hermogenes Ancheta in considering some
solutions and recommendation and finally offer the proper, distinct and probable plan of action.
II. Time Context
Since the company will be fielding an additional 50 new buses in a month, Engr. Hermogenes Ancheta
should settle all misfits and do the recommended plan of action within 30 days. That timeframe will give
Engr. Hermogenes Ancheta the perfect decision that he can get to come up with a perfect solution. This
problem needs a lot of thinking and analyzing.
III. Statement of the Problem
The MOTORBUS Company: Que Sera Sera is a route of bus from Manila via Isabela. Que Sera Sera
means What will be, will be. Engineer Hermogenes Ancheta has just received his appointment papers
from his new immediate superior, the Vice-President for Operations, he has been promoted from
Assistant Manager to Manager of the Maintenance Department. After congratulating him from his
promotion, his boss gave him a verbal directive that he should put some order in his department and
make and make it work in the most effective and efficient manner as possible without incertitude.
Engineer Ancheta has just passed the board examination for Mechanical Engineering when he joined
Motorbus Company in 1993. By June 1995, he informed his former classmates at the University of Santo
Tomas that he has promoted as Assistant Manager for Maintenance.

He had promoted from Assistant Manager to Manager when Engineer Gaudencio Inductivo, who in turn to
be at 62 years old. After the approval from VP for operations, the next day after the approval of Engineer
Inductivo retirement, Engineer Ancheta received an appointment...