Case study:

Supply chain planning transformation

Supply chain planning transformation
How Deloitte assisted a client in improving supply-chain
efficiencies, visibility and controls by working in collaboration with stakeholders to address regional differences and
create a common vision
Abstract
A rapidly-growing global biopharmaceutical company was
seeking more efficient supply-chain planning processes and
information flow in order to achieve greater supply chain
visibility, better controls, and lower costs. Internal efforts to
transform the supply chain planning organization had been
unsuccessful due to cultural differences among regional
stakeholder groups and the lack of planning standards. By
involving stakeholders in the process and clearly defining the
rationales for change and the future state, Deloitte worked
with the client to gain buy-in from stakeholders and to
achieve the desired business objectives within seven months.
The challenge
The biopharmaceutical company had historically been
effective in delivering its products to patients around the
world. With the launch of new products, however, the
number of SKUs continued to multiply, creating the need
for greater efficiencies, visibility, and controls. The client
engaged Deloitte to assess the supply-chain organization and facilitate the transition to a global organizational
structure with a refined strategy, clear roles and responsibilities, and improved information and product flows, as part
of a global Sales and Operations Planning (S&OP) program.

Helped to standardize planning processes, refine roles and

responsibilities, and facilitate transition of existing and new
associates to their new roles
Master Data Structure
Proposed improvements to clients Master Data
governance model and policies
Designed templates to help track and guide betterinformed strategic supply-chain network decisions
Global Sales & Operations Planning (S&OP) Program
Helped to develop a global S&OP Program playbook
tailored to the organizational structure and business needs
Helped to compile and automate global dashboards, pilot
the S&OP cycle, and host the first Executive S&OP meeting
Results
The project culminated in a Deloitte-facilitated Leadership
Summit to help drive better collaboration throughout the
Supply Chain, Commercial, Finance, Quality and Regulatory
functions. Today, these transformation efforts drive greater
planning efficiencies, improved global inventory visibility,
better-informed decisions, lower supply-chain disruption
risks, and increased flexibility to accommodate organic
growth and acquisitions.

How we helped
Deloittes approach spanned the following areas and
activities:
Global Strategy and Organizational Structure
Helped to assess the current organization and future
requirements based on the existing performance,
long-term goals, and industry leading practices
Helped to design future strategy and organizational
structure options, evaluate pros and cons with
stakeholders and obtain buy-in on a product-focused
organizational structure

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