Our expertise in EMERGENCY systems

Table of contents:
1. Who we are ................................................................................. 3
2. Our Emergency & Crisis Management Suite

......................... 7

3. Core products .............................................................................. 11

3.1.
3.2.
3.3.

EmerGIS
EmerCONF
EmerSIM

4. Product Extensions .................................................................... 19

4.1.
4.2.
4.3.
4.4.

Hirrus UAV
First Responders Mobile App
Face Recognition
Other extensions

5. References .................................................................................. 26

01

Who we are

Improving public safety is a top priority of every countrys

national security policy, next to military, economic and
environmental security. Improving the management of
response activities during emergency and crisis situations
is a key element in achieving the highest standards in
this sector.
Teamnet Group as a regional system integrator places
innovation at the core of its business and aims to
enhance the evolution of society through technology.
We have made an important objective for us to create
the best performing public safety systems. As a result
of our constant work, we take pride in being part of the
development team of the best public safety system in
Europe: Romanias 112 integrated emergency system,
recognition given by the European Emergency Number
Association in 2015.
Moreover, using the latest technologies - eCall, UAVs,
GIS, EWS, Face recognition, C2Mobile vehicles, Mobile
communication devices and sensors, we have developed
a complete tool for assisting the institutional decision
process in emergency situations.

02

Our Emergency
Products

Teamnets Emergency &

Crisis Management Suite
Our expertise in implementing complex projects in
emergency & crisis management has made possible
the development of an integrated suite dedicated to
emergency agencies that covers all four phases of
emergency management, from mitigation and
preparedness to response and recovery.

Teamnets Emergency & Crisis Management Suite

includes three core products and nine product extensions,
which can easily be used as needed. Each of them can
function independently or be integrated in a more
complex solution alongside other Teamnet products, or
even other third party emergency & crisis management
products.

1,500+

8 Years

Users

16

Implementations

Of experience in
emergency situations
management

70+

Emergency
Experts

26 mil people

Protected through
our emergency products

03

Core Products

EMERGIS
EmerGIS is one of our core products for emergency and disaster management, which is adaptable to the
needs and size of any emergency response agency.
EmerGIS is used mainly in emergency C4IS (Command, Control, Communications, and Computers
Information System) centers as a GIS-based platform that helps operators localize incidents, efficiently
track, manage and assign resources, in order to create a Common Operation Picture that assists the
decision process. It also addresses the management of multi-agency large scale incidents or disasters, where
its dedicated modules come to great use, as they allow a more efficient
management of hazardous
materials & evacuation, alerting, and more.

Main features

GIS to offer a Common Operational Picture;

Hazard areas mapping;
Resource management (human and material, internal and external);
Messaging and alerts;
Evacuation management;
Hazardous materials management;
Integration with Hirrus UAV for Search and Rescue missions;
Reporting and analytics;
Document management;
Logging for fully auditable operation;
Integration with other systems.

Benefits

12

Provides an increased situational awareness, centralizing all the information regarding an emergency or disaster;
Provides help in identifying ideal locations for prepositioning assets ahead of an impact;
Helps understand near real-time possibilities during an event, offering an overview on all resource categories that can
be dispatched during missions;
Allows managers to analyze and use recorded data in order to make better decisions for the future.

Integration with other products from the

Emergency & Crisis Management Suite:
EMERCONF

C2MOBILE

EMERSIM

EWS

HIRRUSUAV

FACERECOGNITION

EMERCONF
EmerCONF is a comprehensive emergency incident management system that offers full support for receiving emergency calls and alerts, assists the operator in assessing the incident, automatically proposes the
relevant emergency agencies for response and the resources needed for intervention, and facilitates
resources mobilization and intervention monitoring.
EmerCONF is based on the Next Generation 112 architecture (NG112), a standard developed at a European
level by the European Emergency Number Association (EENA). The product is already integrating features
like eCall and it is prepared to incorporate new technologies like VoIP and Social Media. Moreover, Teamnet
is part of the European R&D project team, NEXES that researches the impact of new communication tools
such as social media in emergency management.

Main features

Voice & data (SMS, eCall, CAP, TSO) emergency calls in configurable inboxes;
Multiple functions for call conferences (intrude, set call owner, mute, parked call, merge conferences,
return to queue, request assistance, change conference level etc.);
Monitoring dashboard for call operators and statistics;
Guidance in incident handling through advices and action plans correlated with incident type;
Support in planned medical interventions through programmed alerts and custom schedule for patients;
Resources and crew planning on shifts;
Proposal of adequate resources for intervention;
Mobilization and coordination of resources;
Intervention monitoring and real time mission status.

Integration with other products from the

Emergency & Crisis Management Suite:

Benefits

14

Flexible, reliable and scalable emergency incident management system;

Effective emergency management for any type of incident;
Communications interoperability that allows communications within and across agencies via voice and data in real time;
Support in intervention preparedness and planning;
Comprehensive management of resources and equipment.

EMERGIS

eCall

C2MOBILE

FIRSTRESPONDERS

EMERSIM
Instructor
EmerSIM is an innovative tabletop simulation training
system. It offers agencies the possibility to simulate
disasters situations. EmerSIM offers the possibility to
exercise and evaluate action plans, and the opportunity
to evaluate the operators knowledge and skill level.
EmerSIM works as a simulated C4IS center. It allows
the selection of a predefined scenario with timed
incidents and events, reports, and other simulated
sources of input. In addition, it creates a realistic and
accurate experience for the participant, by making use
of simulated TV and radio broadcasts, social media
scanning and even drone feeds. EmerSIMs Artificial
Intelligence adapts the ongoing exercise according to
user actions. Every step is monitored, graded, and
evaluated at the end in order to give agencies the
necessary feedback for improvements.

Main features:

Tabletop exercises and drills;

Artificial Intelligence-based system;
Role based interactions among attendees;
Messaging platform;
Disaster scenarios with visual, audio, document
and social media feeds;
Interactive tactical map;
Realistic resource mappings and allocations;
Assessment against plans, timing, prioritization,
resource allocation or collaboration;
Scenario editor.

Benefits for operators:

Gaining practical experience in an environment that emulates a real-life critical emergency;
Using own resources and action plans in simulation;
Increase of communication and colaboration with other operators or agencies;
Getting feedback on areas that need improvement.
Benefits for decision makers (managers):
Performing tabletop exercises at substantially reduces costs and efforts;
Evaluating personnel on various criteria;
Increasing communication and colaboration skills with other managers or agencies;
Getting feedback on process areas or action plans that need improvement.

Integration with other products from the Emergency & Crisis Management Suite:
EMERGIS
16

Scenario
manager
Conditional
events

Events

Training rooms
Tactical
Screen

Action plans

Tactical
Screen

Remote
rooms

Resources
Tactical
Screen

Communication
Trainees

Organisation
structure

Performance
management

EVRSIMULATOR
17

04

Product
Extensions

Technical specifications

Hirrus UAV

Wingspan
3.3 m
Maximum speed:
110 km/h

We provide the emergency agencies with an accessible instrument for real time data collection,
which provides on-site relevant information with minimal human and material costs for a better
decision-making and a more efficient situational management. To this purpose we provide an UAV
system, Hirrus, that is able to reach hard to access areas in the shortest time possible and stream
both, daytime and night time live images & video.
Hirrus is a competitive Enterprise UAV (Unmanned Aerial Vehicle), a result of an R&D project in
autonomous systems and robotics, and managed by Teamnet in partnership with private companies
and academic centers in Romania.
The Hirrus UAV system is an innovative, complex, ready-to-use solution, with a wide addressability
and a major impact in terms of increasing productivity, reducing costs and even saving lives.

Real time videostreaming range:

30 km
Service ceiling:
3000 m
Autonomy:
180 min
Launching system:
Automatic launcher
Recovery system:
Parachute

Benefits

Max. payload weight:

0.9 kg

The Hirrus system includes three unmanned air vehicles, a ground control
station and emission reception antennas. The aircraft has an autonomy
of approximately 3 hours, can cover up to 1500 ha/hour, and it captures
high-resolution ground images, generating images of 5-10 cm/pixels.

Time reduction for collecting aerial images and live video

streaming from any area of interest;
Fast and accurate localization of victims, increasing the chances
of survival in case of emergency;
Ensures faster response due to a proper damage assessment;
Optimizing human resources by correctly sizing the intervention
forces;

Integration with other products from the

Emergency & Crisis Management Suite:
EMERGIS

EMERSIM
21

First Responders Mobile App

First Responders is an interoperable system for the management of healthcare emergencies at
national or regional level and an extension of the EmerCONF product. The solution connects the
emergency dispatchers with the mobile teams of the intervention agencies (the first responders)
and the emergency hospitals, by means of mobile devices. The First Responders extension is
optimizing thus the management process of emergency situations.

Main features:

Retrieves messages from the case files in EmerCONF;

Routes the case towards the available ambulances near the incident location,
using the map in EmerGIS;
Manages medical and non-medical data received from the Dispatcher
regarding a case and, if necessary, it routes data towards all emergency
hospitals in the country or region;
Collects all cases received by the mobile team and ensures the management
of all medical processes conducted in Emergency Units;
Helps check the quality of dispatching and intervention of ambulance service.

Benefits:
Given the importance of real-time communication, the platform ensures 100%
coverage by leveraging online, offline and Radio Tetra communication. The
system consists of 5 interoperable platforms, implemented in 150 medical
dispatchers, 1873 mobile intervention resources and 68 hospitals, managing
over 13,000 medical emergencies per day.

Integration with other products from the

Emergency & Crisis Management Suite:
EMERGIS
22

EMERCONF

Face Recognition

Other extensions

EmerCONF and EmerGIS deployed in fixed and mobile control rooms can be enhanced with the Face
Recognition application, an excellent add-on for any security operation. The Face Recognition
software is integrated with video cameras deployed in surveillance systems and can look up
suspects in real time, alerting operators and automatically creating incidents whenever a known
face, from a watch list, is recognized by the system. The watch list can contain wanted persons,
loose criminals or even VIPs.
Our Face Recognition system is highly resilient to varying environmental conditions, and it can be
scaled to large facilities, crowded areas and into complex multi-zone systems. Moreover, the
application is based on the latest technologies, independently evaluated as the most accurate
available today.

Surveillance cameras are taking real time imagery in key areas. These video streams are analyzed in real
time and compared with the watch list. If a match is found, an alert is raised and a case file is created
automatically, giving the operator the details about the found individual, the image from the database,
the image from the camera, the location of the camera and a recommended action plan.
Benefits:

Reduces the risk of security threats;

Increases prevention, the authorities being able to avoid crisis situations;
Accurate matching capability due to the NeoFace technology used;
Easy to customize, implement and integrate, perfectly scalable to the internal processes (without
interfering in the operators routine);
Offline video archive analysis for forensics.

Integration with other products from the Emergency & Crisis Management Suite:

EMERGIS
24

Mobile Communication Center is a specialized vehicle dedicated to restore communications in

affected areas where no other means of communications are available and to reconnect all agencies
involved in crisis response through multiple channels: voice & data, tetra, satellite etc. Additional
communication equipment and ATVs can be provided for missions in hard to access areas, when the line
of sight is lost.
EWS extension can add early warning capabilities to a regular PSAP or control room, by integrating

How it works

C2MOBILE is a mobile command and control room in the form of a vehicle that can be deployed in the
field, near the crisis area, to support decisions and coordinate activities of field units (isolation, evacuation,
retention, rehabilitation etc.). It can be fully equipped with communication hardware, servers, operator
workstations, software, power generator, lighting, Wi-Fi, office equipment and UAVs. C2Mobile can act as
a backup of PSAPs and is able to replace them if needed. Depending on the needs, additional equipment
can be provided, such as: ATVs and speedboats for hard to access areas and satellite communications.

EMERCONF

C2MOBILE

specialized sensors for earthquakes, floods, pollution or other hazards. EWS is an excellent mitigation
tool, can give valuable head-start times for first responders, can provide automatic shutdown signals to
sensible assets, and can offer damage predictions or risk maps in the affected areas.

eCall is an European Standard for automated emergency in-vehicle alerts. It uses built-in devices that
can automatically send location data and communicate with the appropriate PSAPs to better help
passengers, even if they are badly injured. EmerCONF is full eCall ready and Teamnet was an active
contributor to all eCall R&D projects.

EVRSimulator is a virtual simulator for emergency scenarios, based on VR headsets and other sensors,
providing emergency management agencies with a tool dedicated to personnel training. Its core features
include 3D maps, full virtual immersion (360 video, directional audio), allowing sandbox or
scenario-based training for multiple agents or multiple agencies collaboration in hazardous, difficult or
costly to reproduce scenarios (firefighters, ambulance, police etc.).
Emergency Analytics consists of a comprehensive set of reports and analysis provided by all the

Emergency & Crisis Management Suite core products. The reported information include: damage
assessment (e.g.: number of engaged resources and financial loss estimations), intervention time (e.g.:
time to answer the call, resources assigned, duration of intervention), GIS analysis (e.g.: geographic view
of the historical incidents, update of heat maps and risk maps), improvement suggestions (e.g.: update on
work procedures), training recommendations etc.
25

References
ROMANIA

HUNGARY

Legend
Multi-agency GIS based
operational system

Communication and
incident management
systems

Command &
control vehicles

Early warning
systems

eCall

UAV

Mobile
Communication
Center

Mobile app for

first responders

How to
contact us
SERBIA

Romania

Serbia

Special Telecommunication Service

Serbian Emergency Management Sector

Bucharest City Hall

Serbian Ministry of Interior

Dealu Spirii Inspectorate of Emergency Situations of Bucharest

Criana Inspectorate of Emergency Situations of Bihor County

Banat Inspectorate of Emergency Situations of Timi County
National Institute for Earth Physics
Romanian Air Traffic Services Administration
Romanian Waters National Administration

26

BULGARIA

Teamnet
22nd Tudor Vladimirescu Blvd., 7th floor,
Bucharest, Romania
Email: office@teamnet.ro
Phone: +4 021.311.66.31/ +4 0732.717.444
Website: www.teamnet.ro

Hungary
Hungarian National Disaster Authority

Bulgaria
Bulgarian National Institute of Geophysics, Geodesy
and Geograhy

27

Teamnet EMERGENCY Systems brochure

English version
www.teamnet.ro