PROJECT REPOET

ON

RECRUITMENT AND SELECTION PROCESS & ITS

PROBEM AT ICICI LOMBARD

Submitted in the partial fulfilment for the award of Degree of

Bachelor of Business Administration

UNDER THE GUIDANCE OF:

BY:
MS.SURBHI PAHUJA
FACULTY (Management), CPJCHS

SUBMITTED
PRIYA SHARMA
Enroll. No. 01724201714

CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES &

SCHOOL OF LAW
An ISO 9001:2008 Certified Institute (Approved by the Govt. Of NCT of Delhi

Affiliated to Guru Gobind Singh Indraprastha University, Delhi)

Plot No OCF Sector A-8, Narela New Delhi-40

DECLARATION
I, PRIYA SHARMA 06621501714 declare that the project entitle

RECRUITMENT AND SELECTION PROCESS &

ITS PROBLEM AT ICICI LAMBARD is an original
work and same has not been submitted to any other institution work and
award of any

Other degree. The interim report was presented to the supervisor on

________________ and the pre-submission was made on
_____________. The feasible suggestion has been duly incorporated in
consulation with the supervisor.

Countersigned

Sgnature of supervisor
Candidate

Forwarded by

Director/Principal of the institute

Signature of the

ACKNOWLEDGEMENT
This Project is the result of the efforts of many people who have assisted in
producing the finished work

When I embarked this project, it appeared to me an onerous work. Slowly as I

progressed I did realize that I was not alone after all!! There ware friends and
well wishers, who with their magnanimous and generous help and support
made it a relative easier affair.

I an deeply indebted to my guide/mentor Ms. Surbhi Pahuja, for not only his
valuable and enlightened guidance but also for the freedom he rendered to me
during this project work. He is a true mentor who has guided me at each and
every step in my training period and helped me in developing the habit of
searching for a thing for a thing and helped me in learning. Haw to learn
things,

OF CONTENTS.
1. Introduction

1-2

2. Literature Review and Problem Formulation

3-54

General Insurance in India

Company Profile

Emlpoyees Views about ICICI Lambard

Insurance
Recruitment and Selection Policy In ICICI
General Insurance Company ltd.

General
Lambard

18
20

Relevance of Recruitment and Selection procedure in HR

25

Theoretical Perspective-Recruitment and

25

Selection Process

Recruitment Policy

30

Facts and Findingg

50

1. Objective and Research Methodology

55-57

Objectives of the study

55

Research Methodology

57

2. Date Analysis and Interpreation

58-73

3. Conclusions and recommendations

74-76

Conclusion

74

Recommendation

76

6. Bibliography
7. Appendices
Questionnaire

INTRODUCTION

77
78-81
79

The present project work Recruitment and Selection Process of ICICI

Lombard General Insurance Ltd. Carried out on ICICI LOMBARD
GENERAL INSURANCE COMPANY LIMITED deals with the
recruitment and Selection Process. The recruitment and selection procedure
of the ICICI Lambard General insurance determines the level job, which
reflects some of the unique ways for recruiting the candidates to fill up
various vacancies Lombard General insurance is to achieve overall
organisational goal not only by way of fulfilling the targeted topline but also
employee satisfaction towards various position of job to the maximum level.
The police asserts the objectives of the recruitment and provides a framework
of implementation of their recruitment programme in the from of procedures.
From the analysis of recruitment and selection procedure it is clear that for
recruiting employees CICI Lombard General insurance mainly conduct
written examination followed by interview.

The recruitment and selection procedure of the ICICI Lombard

General insurance determines the level of achieving organizationa
goals in the lone run. As per deflinition it is stated that which is all
about selecting right job at the right time at best possible position.
Although it sounds quite simpe but it is also not an easier job to
evaluate a person with his ablity and skill that may satisfy the core
competency for the job so that his degree of willingness to pursus a
job becomes positive. From job seekers prospective it is the core
competencies which matter much for a job. So it is the effective
recruitment and selection procedure which determines not only the
right candidature for a job but also a lone-term accomplishment of
organizational goals.

In my reseacech as I go futher I come to know the different techniques

adopted by the Lombard General insurance towards this effect. I have
chios ICICI Lombard