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s

HiPath
Gateway 1500
HiPath HG 1500 V3.0

Administration and Maintenance

*1PA31003-H3540-A800-1-7619*
1P A31003-H3540-A800-1-7619

The device meets the requirements contained in the EU Directive 1999/5/


EU and carries the CE symbol.

This device has been manufactured in accordance with our certied environmental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production.

The information in this document contains general descriptions of the technical options available, which do not
always have to be present in individual cases. The required features should therefore be specied in each individual
case at the time of closing the contract.
Siemens AG 2003 Information and Communication Networks, Hofmannstrae 51, D-81359 Munich
Reference No.: A31003-H3540-A800-1-7619
Printed in the Federal Republic of Germany.
Subject to availability. Right of modication reserved.
HiPath is a registered trademark of Siemens AG.

bkTOC.fm
For internal use only

Contents

Contents

List of Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-7


List of Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-9
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.1 Documentation Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2 Target Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.3 Contents of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.4 Conventions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1-1
1-1
1-1
1-2
1-3

2 Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1


2.1 Overview of Management Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Web-Based Management (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.3 WBM Window Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
2.3.1 WBM Module Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.3.2 Menu Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
2.3.3 Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.3.4 Differences Between Wizards, Maintenance and Explorer modules . . . . . . . . . . 2-8
2.4 Command Line (CLI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2.4.1 Overview of Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.4.2 General Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.4.3 Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.4.4 Configuring the Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.4.5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.5 SNMP Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.6 HiPath 3000 Manager E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
3 Web-Based Management (WBM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1 WBM Window Control Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.1 Control Icon Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.2 Control Icon Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.2 Tree Representation in the WBM Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
3.3 Starting a WBM Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.4 Using WBM Wizards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.4.1 Wizards Module Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
3.4.2 Navigating in a Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
3.4.3 Wizard Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3.5 Using WBM Maintenance Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
3.5.1 Maintenance View Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
3.5.2 Navigating in Maintenance View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
3.5.3 Maintenance Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
3.6 Using WBM Explorers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
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3.6.1 Explorer View Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11


3.6.2 Navigating in the Explorer View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
3.6.3 Explorer functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
4 Administration Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1 Logging In and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.2 Access Rights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.2 Sequence of a WBM Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.2.1 Starting WBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.2.2 Selecting a Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.2.3 Using a Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2.4 Terminating a Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
4.3 Configuring Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.3.1 Configuring Telnet Access via the Command Line. . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.3.2 Configuring WBM Clients via the Command Line . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.3.3 Configuring WBM Clients and Telnet Clients in WBM . . . . . . . . . . . . . . . . . . . . . . 4-6
4.3.4 Using Telnet Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.4 Backing up System Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.5 Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
4.5.1 Performance Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
4.6 Traces (Procedure Recording) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
4.6.1 Displaying a Trace Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
4.6.2 Editing a Trace Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
4.6.3 Loading Trace Log File to the Server or PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
4.6.4 Deleting the Gateway Trace Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.6.5 Displaying the H.323 Stack Trace Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.6.6 Editing the H.323 Stack Trace Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.6.7 Trace Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
4.6.8 Trace Probes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
4.7 Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
4.7.1 Event Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
4.7.2 Transferring an Event File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33
4.7.3 Deleting the Gateway Event Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
4.7.4 Displaying E-Mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
4.7.5 Editing E-Mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
4.7.6 Displaying the Reaction Settings for All Events . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
4.7.7 Setting Reactions to Individual Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
4.8 Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
4.8.1 Displaying a List of All Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
4.8.2 Displaying a List of All Critical Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41
4.8.3 Displaying Individual Traps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41
4.8.4 Displaying a List of All SNMP Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42
4.8.5 SNMP Read Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43
4.8.6 SNMP Write Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47
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4.8.7 Trap Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .


4.9 System Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.9.1 Manual Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.9.2 Automatic Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4-50
4-54
4-54
4-56

5 Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1


5.1 Safety Information for Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1 Safety Information: Danger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5.1.2 Safety Information: Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
5.1.3 Safety Information: Caution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
5.1.4 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.1.5 What To Do in an Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
5.1.6 Reporting Accidents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5.1.7 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5.2 Replacing HXG3 boards in the HiPath HG 1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5.2.1 Preparing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
5.2.2 Preparing Boards for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5.2.3 Preparing HiPath 3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5.2.4 Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5.3 Expanding HiPath HG 1500 with HXG3 boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5.3.1 Preparing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5.3.2 Preparing Boards for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5.3.3 Preparing HiPath 3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5.3.4 Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5.4 Inserting an Extension Module in an HXG3 Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
5.4.1 Preparing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
5.4.2 Removing HXG3 Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
5.4.3 Exchanging or Inserting Extension Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
5.4.4 Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
5.5 Software Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
5.5.1 Rebooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
5.5.2 Changing the Software Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
5.5.3 Loading Configuration Data from Server or PC . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
5.5.4 Saving Configuration Data on a Server or PC . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
5.6 Multigateway Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
5.6.1 Displaying the List of Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
5.6.2 Adding a New Gateway to a List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
5.6.3 Removing All Gateways from Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
5.6.4 Selecting and Deselecting Gateways for Distribution . . . . . . . . . . . . . . . . . . . . . 5-26
5.6.5 Displaying Gateway Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
5.6.6 Displaying Gateway Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
5.6.7 Editing Gateway Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
5.6.8 Deleting a Gateway from a List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
5.6.9 Editing the List of Configuration Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
5.6.10 Distributing Configuration Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
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5.6.11 Checking the Processing Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .


5.7 Administration Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.7.1 Administration Log File Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.7.2 Loading the Administration Log File to a Server or PC . . . . . . . . . . . . . . . . . . . .
5.7.3 Deleting Administration Log Files from the Gateway . . . . . . . . . . . . . . . . . . . . . .
5.8 Job Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5-31
5-32
5-32
5-33
5-34
5-35

6 Error Correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.1 Errors During Installation or Starting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.2 Errors during System Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.2.1 Software Image Exchange Fails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.2.2 Downloading Configuration Data Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.3 Error Detection during Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.3.1 Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.3.2 Traces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.3.3 Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.3.4 Event Log Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.4 Problems with the WBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.5 Abnormal Board Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-1
6-1
6-2
6-2
6-3
6-4
6-4
6-5
6-6
6-6
6-8
6-9

A Command Line (CLI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .


A.1 General Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A.1.1 Shell Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A.1.2 Interrupting the Boot Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A.1.3 Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A.2 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A.2.1 Installation Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A.2.2 Configuration Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A.3 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A.3.1 Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A.3.2 Resetting the Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A.4 List of All CLI Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A-1
A-2
A-2
A-3
A-3
A-4
A-4
A-4
A-7
A-7
A-8
A-9

B Boot Command Line (Boot CLI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .


B.1 Rebooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B.1.1 Initiating Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B.1.2 Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B.1.3 Interrupting the Boot Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B.2 Controlling the Boot Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B.2.1 Boot Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B.2.2 Start Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B.2.3 Editing Start Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B.3 Software Installation using the Boot CLI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B.3.1 Preparations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B.3.2 Loading the Software to the Flash Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B-1
B-1
B-1
B-1
B-2
B-2
B-2
B-3
B-4
B-5
B-5
B-5

C Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
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Contents

C.1 Trace Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2


C.1.1 System Traces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
C.1.2 OAM / WBM Traces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
C.1.3 Licence Management Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
C.1.4 IP Accounting Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9
C.1.5 GSA Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10
C.1.6 CP Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
C.1.7 SCN Protocol Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-15
C.1.8 IP Networking Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-16
C.1.9 H.323 Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-19
C.1.10 Device Manager Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-21
C.1.11 HIP Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-22
C.1.12 SW Platform Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-23
C.2 Event Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-30
C.2.1 Status Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-30
C.2.2 Reboot Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-31
C.2.3 Resource Observation Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-35
C.2.4 Routing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-41
C.2.5 Call Control and Feature Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-43
C.2.6 SCN Protocol Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-47
C.2.7 H.323 Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-55
C.2.8 H.235 Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-58
C.2.9 RTPQM Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-59
C.2.10 GSA Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-60
C.2.11 DGW Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-60
C.2.12 CAR Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-72
C.2.13 REG Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-74
C.2.14 NU Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-75
C.2.15 NU Leg Control Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-78
C.2.16 HFA Manager Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-79
C.2.17 HFA Adapter Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-84
C.2.18 PPP Call Control Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-85
C.2.19 PPP Manager Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-88
C.2.20 PPP Stack Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-89
C.2.21 VCAPI Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-90
C.2.22 VCAPI Application Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-99
C.2.23 H.323 Client Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-104
C.2.24 IPNC Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-105
C.2.25 IPNCA Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-107
C.2.26 MPH Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-107
C.2.27 OAM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-108
C.2.28 WBM Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-112
C.2.29 CLI Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-113
C.2.30 Licence Management Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-114
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C.2.31
C.2.32
C.2.33
C.2.34
C.2.35
C.2.36
C.2.37
C.2.38
C.2.39
C.2.40
C.2.41
C.2.42
C.2.43
C.2.44
C.2.45

For internal use only

HIP Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SI Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MAGIC / Device Manager Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Platform SW Status Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Major ASC Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Major ASP Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ASC Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Minor ASP Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IP Filter Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MAC Filter Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IP Stack Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DELIC Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Test Loadware Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fax Converter, HDLC, X.25 Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IP Accounting Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

C-116
C-119
C-129
C-137
C-137
C-138
C-139
C-141
C-141
C-142
C-143
C-144
C-144
C-145
C-147

D Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
D.1 Suggested LAN Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
D.1.1 BNC Network at a Twisted Pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
D.1.2 3COM Dual Speed hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
D.1.3 Solution with a Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
D.1.4 HiPath HG 1500 in Token Ring Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
D.2 Utility Programs for TCP/IP Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
D.2.1 ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
D.2.2 ipconfig. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
D.2.3 nslookup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
D.2.4 hostname . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-11
D.2.5 netstat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-12
D.2.6 nbtstat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-16
D.2.7 route. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-17
D.2.8 tracert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-19
D.2.9 arp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-20
D.2.10 telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-21
D.3 IP Addressing: Sub-Networks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-22
D.4 Port Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-30
D.4.1 Port numbers on HG 1500 V3.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-30
D.4.2 Port Numbers on the HiPath 3000/5000 Server . . . . . . . . . . . . . . . . . . . . . . . . . D-31
D.4.3 Port Numbers on HiPath 3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-32
D.5 Unwanted Internet connections (DNS queries) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-33
D.6 PC sound settings for Voice over IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-33
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Y-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Z-1

0-6

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List of Figures
Figure 2-1
Figure 3-1
Figure D-1
Figure D-2
Figure D-3
Figure D-4
Figure D-5

List of Figures

WBM Window Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3


Wizard Module Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Connection of BNC Network at Twisted Pair to HiPath HG 1500 . . . . . . . D-1
Example: 3COM SuperStack II Dual Speed . . . . . . . . . . . . . . . . . . . . . . . D-2
Switch with 100 MB and 10 MB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
HiPath HG 1500 in Token Ring Networks . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Connection of BNC Network at Twisted Pair to HiPath HG 1500 . . . . . . D-28

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List of Figures

0-8

For internal use only

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List of Tables
Table 1-1
Table 1-2
Table 4-1
Table 4-2
Table 5-1
Table 6-1
Table 6-2
Table 6-3
Table 6-4
Table 6-5
Table 6-6
Table 6-7
Table 6-8
Table 6-9
Table A-1
Table A-2
Table A-3
Table B-1
Table B-2
Table B-3
Table B-4
Table B-5
Table D-1
Table D-2
Table D-3
Table D-4
Table D-5
Table D-6
Table D-7
Table D-8
Table D-9
Table D-10
Table D-11
Table D-12

List of Tables

Chapter overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2


Typographic Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Trap Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
Effect Classes for Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
LED indicators when booting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Errors when switching on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Error correction: updating the software image . . . . . . . . . . . . . . . . . . . . . 6-3
Error correction: downloading the configuration data . . . . . . . . . . . . . . . . 6-3
System traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Performance traps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Trace functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Meanings of entries in event log files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Problems with the WBM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Abnormal Gateway Behavior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Command Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Reset commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Overview of CLI Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
LED indicators when booting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Boot Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Start Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Commands for Editing Start Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Start Parameters for Software Installation via Boot CLI . . . . . . . . . . . . . . B-5
Network Classes and Standard Network Masks . . . . . . . . . . . . . . . . . . . D-22
Example of a Class C Standard Network Mask . . . . . . . . . . . . . . . . . . . D-22
Bit Number Depending on Number of Networks . . . . . . . . . . . . . . . . . . . D-23
Example of a Subnet Mask Binary Format . . . . . . . . . . . . . . . . . . . . . . . D-24
Calculating New Subnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-24
Host Segment in a Network Segment . . . . . . . . . . . . . . . . . . . . . . . . . . . D-25
Network Addresses Depending on Last Two Bit Digits . . . . . . . . . . . . . . D-25
Allocating IP Addresses to Class C Networks. . . . . . . . . . . . . . . . . . . . . D-25
Overview of the Most Commonly-Used Class C Masks . . . . . . . . . . . . . D-27
Port numbers on HG 1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-30
Port Numbers on the HiPath 3000/5000 Server . . . . . . . . . . . . . . . . . . . D-31
Port Numbers on HiPath 3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-32

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Introduction
Documentation Structure

Introduction

The integrated HiPath HG 1500 gateway board is a VoIP gateway (Voice over IP) of the new
generation. This Administration and Maintenance manual describes HiPath HG 1500 management.
This chapter describes the structure of the documentation, denes the target audience and provides an overview of the contents. It describes:

the layout of the documentation (see Section 1.1, Documentation Structure),

this manuals target audience (see Section 1.2, Target Audience),

the contents of each chapter in this manual (see Section 1.3, Contents of this Manual),

the typographical conventions used (see Section 1.4, Conventions Used).

1.1

Documentation Structure

The HiPath HG 1500 documentation consists of the following manuals:

Technical Description

Installation Instructions

Administration and Maintenance (this document)

Conguration

1.2

Target Audience

This manual is designed for technicians and administrators who will monitor HiPath HG 1500
operation, resolve problems and deal with the maintenance of hardware and software.
Technicians must have in-depth knowledge of the following:

Data communications hardware

WAN (Wide Area Network) concepts and terms

LAN (Local Area Network) concepts and terms

Internet concepts and terms

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Introduction
Contents of this Manual

1.3

For internal use only

Contents of this Manual

This Administration and Maintenance manual contains an overview of the management tools,
the basic explanation of Web-Based Management (WBM), a description of the administrative
activities and maintenance tasks as well as instructions and information on troubleshooting.
This manual contains the following chapters:
No. Chapter

Contents

Introduction

Describes the use of the manual, shows how the documentation is structured and denes the target audience.

Management Tools

Contains information on the various HiPath HG 1500


management tools.

Web-Based Management
(WBM)

Describes the basic layout of Web-Based Management


and its functions and use for HiPath HG 1500 administration and maintenance.

Administration Tasks

Describes the ongoing gateway observation and administration and contains an overview of events and messages.

Maintenance Tasks

Describes how to handle traps, exchange certain hardware modules, restart the system, restore data and update software.

Error Correction

Contains information and guidelines for handling problems and errors.

Command Line (CLI)

Contains all the CLI commands including a brief description.

Boot Command Line (Boot


CLI)

Contains a brief description of the Boot CLI commands.

Tables

Contains a collection of trace and event templates.

10

Appendix

Contains additional information which may be helpful


when operating HiPath HG 1500.

11

Glossary

Describes important terms used in this manual.

12

Abbreviations

Lists the abbreviations used in this manual in alphabetical


order.

13

Index

An alphabetic list of key words.

Table 1-1

1-2

Chapter overview

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Introduction
Conventions Used

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1.4

Conventions Used

The following display conventions are used in this manual:


Convention

Example

Courier

Input and output


Example: Enter LOCAL as the le name.
Command not found

Italics

Variable
Example: Name can contain up to eight characters.

Bold

Special emphasis
Example: This Name must not be deleted.

Quotation marks

Indicates user interface elements


Example: Click OK.
Select Exit from the File menu.

<Courier>

Keyboard shortcuts
Example: <CTRL>+<ALT>+<ESC>

>

Menu sequence
Example: File > Exit

>

Additional information

Warning of critical points in a procedure.

Table 1-2

Typographic Conventions

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Management Tools
Overview of Management Tools

Management Tools

Various tools support administrators in performing their tasks. These will be explained in this
chapter.

2.1

Overview of Management Tools

The following four tools are available in HiPath HG 1500 for administrators:

Web-Based Management (WBM) via an integrated HTTP server


Provides a step-by-step conguration and easy access to all management functions. WBM
is the primary management tool.

Command line (CLI) via Telnet or the serial V.24 interface


The command line is designed as the secondary management tool and provides a limited
function scope. It can be used to modify certain conguration data, update and restart the
system and to diagnose the system conguration.

SNMP-supported management via an SNMP agent


SNMP-supported management enables gateway integration in network management systems. Systems like this can manage devices from other manufacturers.
HiPath HG 1500 supports SNMP version 1. Information such as statistics can be read and
some important settings can be modied using SNMP. The gateway can also report important events by means of traps.

HTTP applications via a command interface


HiPath HG 1500 conguration data can be read out and modied and commands can be
executed via an HTTP port.
The Universal Resource Identier (URI) in the HTTP sequence is recognized by the gateway as an administration command. The HTTP header contains information required for
authentication.

In addition to the HiPath HG 1500 management tools, HiPath 3000 Manager E is available for
administrating HiPath 3000.

HiPath 3000 Manager E via a HiPath 5000 RSM server PC


HiPath 3000 Manager E is an independent tool installed on an HiPath 5000 RSM server
PC. It displays the relevant parts of the HiPath 5000 network as a virtual HiPath system.
Depending on the HiPath HG 1500 version, some settings can be congured using HiPath
3000 Manager E or WBM. All parameters that can be set are explained in the Conguration
manual.

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Management Tools
Web-Based Management (WBM)

2.2

For internal use only

Web-Based Management (WBM)

Each computer with a TCP/IP-supported network connection on which a compatible Web


browser runs can access HiPath HG 1500 via a password. The WBM interface is available in
German and English. The language can be set via the Web browsers language setting.

>

WBM is composed of HTML/XSL pages with frames. The following must be installed:

Windows 98SE, NT 4.0, 2000 or XP

Java plug-in JRE 1.3.1

Microsoft Internet Explorer 5.5 or 6.0

XML Extension DLL V3.0 SP2

Explorer settings must permit the use of ActiveX and Java.

Information on the software requirements and links for a software download are also available
on the WBM homepage (login page).

>

2-2

A mouse with at least two keys is required for WBM.

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Management Tools
WBM Window Layout

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2.3

WBM Window Layout

The WBM window is divided into the following ve frames:


Banner area
Module area

Contents area

Menu
area

Control area

Figure 2-1

WBM Window Layout

Banner area
The top area contains the Siemens logo and product name. You can open the relevant Web
pages by clicking the logo or the product name.

Module area
The area under the banner displays the modules available. You can select the required
module by clicking its name.

Menu area
The area at the left is used for navigating within a module. The selected management tool
determines the menu that is displayed there.

Control area
The icons for controlling WBM and the status information that is constantly displayed are
located at the bottom.

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Management Tools
WBM Window Layout

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Contents area
All messages and dialogs are displayed in the central area. The Explorer mode displays
conguration items as a tree structure with the respective pop-up menus. The pop-up
menus enable conguration data to be displayed and conguration functions to be activated.
The contents area contains HTML pages which, depending on the task, may comprise a
simple text, an applet, generated texts (XSL or XML) or a combination of these.

HTML text les are used for explanations.

Applets display an overview of the system or parts of it.

Generated text pages display system details.

The following gure illustrates a sample WBM window:

All activities are controlled via the control icons in the control area or via buttons in the contents
area. You can change to other WBM windows via the module names in the module area of the
WBM window.

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2.3.1

Management Tools
WBM Window Layout

WBM Module Area

All available modules are displayed in the area under the banner. You can select a module by
clicking its name.
The modules name is displayed in red italics when activated (see diagram below) and modulespecic options appear in the module area.

Logoff
Clicking this module terminates the connection to the gateway and closes the WBM session.

Wizards
Clicking this module will open a menu containing various wizards to support you when conguring HG 1500:

Initial Setup

PBX Routing

IP Mapping

IP Filter

NAT

MAC Filter

Maintenance
A list of the available Maintenance functions is displayed in the menu area when this module is clicked. If you select a Maintenance function, a hierarchical tree structure containing
expanding and collapsing subfolders appears in the left part of the contents area (similar
to Windows Explorer). You can open a pop-up menu for each tree element by right-clicking
it. Each pop-up menu contains additional functions and provides access to elements of the
MIB (Management Information Base). If you select an entry from the pop-up menu, the corresponding function is displayed in the contents area. The menu area contains:

Conguration

Software Image

Multigateway Admin

Joblist

Traces

Events

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Management Tools
WBM Window Layout

SNMP

Admin Log

Actions

Conversion

For internal use only

Explorer
An Explorer window opens when this module is clicked. A list of the available Explorers is
displayed in the menu area. After an Explorer function has been selected, a hierarchical
tree structure with expanding and collapsing subfolders appears in the left part of the Explorer window (similar to Windows Explorer). Pop-up menus can be opened by right-clicking a tree element. Each pop-up menu contains additional functions and provides access
to elements of the MIB (Management Information Base). If you select an entry from the
pop-up menu, the corresponding function is opened. The following Explorers are available:

Basic settings

Security

Network Interfaces

Routing

Voice Gateway

VCAPI

Payload

Statistics

Help
Clicking this module displays a list of functions via which you can:

show information on how to use WBM,

display HiPath HG 1500 documentation or

open HiPath Web pages.

2.3.2

Menu Area

The menu area contains all the options available to a module, for example, various Explorers.
If you click Explorer in the module area, a list of available Explorers appears in the menu
area and you can select the required Explorer.
If you click an object in the menu list, this will start the respective process in the contents area.

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Management Tools
WBM Window Layout

The following gure is an example of a menu area:

2.3.3

Authentication

When administrators log into WBM from their computer for the rst time, they will see a login
window in which the user name and password must be entered.
As soon as the administrator has been successfully authenticated, a cookie containing the user
name and expiration date will be saved on the computer. The cookie is used for performing authentication whenever WBM is accessed from now until the expiration date. If no valid cookie
is found, the login window will be displayed.

>

You do not have to log off. If you do not perform any action on the gateway for an
hour the session will be terminated automatically. If you have write access for the
gateway, this will also remain active for one hour and prevent other administrators
from modifying gateway data during this time. For security reasons, sessions will always be automatically terminated eight hours after login, even if you are currently
performing actions. You will need to log in again. Terminating a session in this way
will produce an invalid cookie and the login page will be displayed again.

Using this procedure means that the administrator does not have to enter the password for
each access.

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Management Tools
Command Line (CLI)

2.3.4

For internal use only

Differences Between Wizards, Maintenance and Explorer


modules

The objective of the Wizards, Maintenance and Explorer modules is the same, namely to display and modify data. The difference lies in the operation and task.

Wizards
The Wizards module for the initial setup combines all operations required for initial gateway
conguration. It guides the administrator through the procedure step by step so that all the
required settings are performed. The other Wizards enable data to be entered and modied using a table editor.

Maintenance
Maintenance functions are displayed as hierarchical tree structures. This module contains
all the functions necessary for HiPath HG 1500 maintenance and administration (see also
Chapter 5 in the Administration and Maintenance manual).

Explorer
Explorer functions are displayed as hierarchical tree structures. This module contains all
the functions necessary for HiPath HG 1500 conguration (see also the Conguration
manual).

2.4

Command Line (CLI)

The command line (CLI) is available on a normal terminal (for example, VTI100) that is connected to the HiPath HG 1500 V.24 serial interface. It is also available via a Telnet client when
in insecure mode. Telnet access is only possible by clients whose IP addresses are released
for this in HiPath HG 1500.
The HiPath HG 1500 command line only supports a selection of basic commands with which
the following tasks can be performed.

Authentication (setting up access, modifying write privilege, conguring Telnet and WBM
clients)

Conguration (conguring gateways, transferring data, rebooting)

System maintenance (diagnosis, controlling gateways and interfaces)

2-8

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2.4.1

Management Tools
Command Line (CLI)

Overview of Functions

The command line provides a text-only interface for conguring HiPath HG 1500. It permits editing of entered commands and listing of dened commands. The command line is available as
a character stream at the V.24 interface. Remote access to the management interface is also
possible if a modem is connected at the V.24 interface. There is no difference between accessing via a directly connected terminal and accessing via a modem.
The command line is also available at every interface via a Telnet connection over IP.
The management program monitors the number of active management sessions and the administrators who are logged in.
The set of commands for the command line is limited to those required for initialization and basic conguration of the system.
The commands available are described in Appendix A.

2.4.2

General Commands

Commands are available for the following tasks:

displaying a list of all the commands available

jumping to previously dened commands

editing command lines

logging off

activating and deactivating the Telnet function

2.4.3

Authentication

Commands are available for the following authentication tasks:

checking and reserving write access

conguring Telnet clients

conguring WBM clients

2.4.4

Conguring the Gateway

Commands are available for the following conguration tasks:

displaying and setting the IP address and default router

conguring TFTP

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Management Tools
SNMP Administration

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loading software into the gateway

saving or activating a conguration, loading a conguration into the gateway or loading


a conguration from the gateway onto a server

direct access to the TFTP server

2.4.5

Maintenance

Commands are available for the following Maintenance tasks:

displaying version, date and time

displaying gateway conguration

displaying gateway and interface status reports

displaying the ARP cache

displaying and modifying IP addresses, gateway names and subnet masks

displaying static routes

sending ping and restarting the gateway

2.5

SNMP Administration

SNMP (Simple Network Management Protocol) is designed to be used in conjunction with Network Management Systems (NMS). NMS uses SNMP to integrate the management of network
elements from different manufacturers.
HiPath HG 1500 contains an SNMP agent which accesses a standard MIB 2 as well as a private MIB specic to HiPath HG 1500. Authorized administrators can read out administration
and conguration data via SNMP. Some settings in HiPath HG 1500 can be modied via SNMP.
Both MIBs are available to administrators if a standard operating environment (for example, HP
OpenView) is used.
HiPath HG 1500 can limit SNMP access to certain IP addresses, enabling data to be read out
or modied via the NMS by authorized administrators only.
Read-only access

MIB II (Management Interface Base); RFC 1213

HG 1500MIB (HLB2 conguration and statistics)

RG2599MIB (MIB for some routing functions)

HiPathCommonMonitoringMIB (commonNoticationGroup only)

2-10

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Management Tools
HiPath 3000 Manager E

Write access

MIB II (system group, TrapDestTable)

HG1500MIB (Control group)

HiPathCommonMonitoringMIB (IPConnControlTable)

SNMP Traps
SNMP can be used to generate traps. Changes to the existing conditions or gateway status are
transferred by the trap in real time. If a trap is generated, HiPath HG 1500 sends a PDU (Protocol Data Unit) trap to the SNMP agent which then forwards it to the NMS.

2.6

HiPath 3000 Manager E

HiPath 3000 Manager E is an administration tool for managing a HiPath 5000 RSM database
and the HiPath 5000 nodes. The relevant parts of the HiPath 5000 network are displayed as a
virtual HiPath system.
The program is a 32-bit application and can run under Windows 95, 98, ME, NT4.0 and 2000
operating systems.
The HiPath 5000 system can only be managed by one HiPath 3000 Manager E at any given
time. The IP address of Manager E and the beginning and end of the session is logged at each
session. The log can be read out via the operating systems event le. The modied data continues to be logged in the HiPath 5000 nodes.
HiPath 3000 Manager E takes priority over the applications running in the HiPath system. This
means that the modied data is stored in the HiPath 5000 database and the application is alerted of the change.
A description of HiPath 3000 Manager E will be found in the HiPath 5000 system documentation.

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HiPath 3000 Manager E

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Web-Based Management (WBM)
WBM Window Control Icons

For internal use only

Web-Based Management (WBM)

WBM is the primary management tool.

3.1

WBM Window Control Icons

The control area is an applet that constantly provides control and status information. The gure
below shows an example:

The following control icons are available:

Padlock icon (1)

Save icon (2)

Reset icon (3)

Action icon (4)

The following status information is also displayed:

Status of the SSL and IPsec security functions (5)

Access category of the user and system version (6)

System name and location (7)

System date and time, and how long since the last restart (8)

3.1.1

Control Icon Concept

Not all the control icons are always active. Inactive icons are grayed out.
Before an administrator can modify data, the padlock must be unlocked. This reserves write access for a particular administrator, preventing the same data from being modied from another
computer. Data can only be modied from the computer at which write access has been reserved. From all other computers the data can only be read. The save and reset icons are only
available if write access has been reserved. They indicate whether data must be saved, the
gateway must be restarted or whether both are required to end a procedure.

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Web-Based Management (WBM)


WBM Window Control Icons

3.1.2

For internal use only

Control Icon Functions

Padlock icon
This icon indicates the current write access status for the administered gateway. The following two statuses are possible:
Data input is blocked. You can read data but you cannot enter or modify it.

Data can be entered. You have read and write access.

The gateway status changes when the padlock icon is clicked.

If data input is blocked, clicking the icon will activate write access from this computer
immediately provided that no other administrator currently has write access.

If data input is blocked and write access is currently activated at another computer, a
warning message will be displayed when you click the padlock icon. The program queries whether write access should be transferred to this administrator. If Yes is clicked,
write access will be transferred from another computer to this administrators computer.
The warning message is shown below:

3-2

If you click the padlock icon while write access is still active on the current computer,
write access will be released even if the data is not yet saved. If data has yet to be
saved and/or a restart is required but has not yet been performed, the relevant control
icons will indicate the present status when write access is next activated.

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Web-Based Management (WBM)


WBM Window Control Icons

Save icon
This icon saves modied data. It can assume three statuses:
Data input is blocked. The user can read but not write.

Data can be entered but no changes have yet been made. (Data in the RAM
is identical to that in the ash memory.)
Data can be entered. Data has been modied but not saved. (Data in the RAM
differs from that in the ash memory.)
Changes are always made to the conguration that was active at the start of the session
or to the last conguration saved during the session. The modied conguration in the RAM
is saved as a new conguration in the ash memory. The function of the save icon is identical to that of the CLI save configuration command.

Reset icon
This icon triggers a gateway restart. It can assume three statuses:
Data input is blocked. The user can read but not write.

Data input is active but no restart is required.

Data input is active. Data has been modied. The gateway must be restarted
to activate the modied conguration.
Clicking the reset icon will delete any unsaved changes which were made since the start
of the session or since the last time the conguration was saved. The following warning is
displayed before unsaved data is deleted:

If you click Yes, the gateway will restart and the conguration from the ash memory will
overwrite the conguration in the RAM.
The function of the reset icon is identical to that of the CLI reset command.

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Web-Based Management (WBM)


Tree Representation in the WBM Window

3.2

For internal use only

Tree Representation in the WBM Window

The functions available in the Maintenance and Explorer modules are displayed in the contents area in a tree representation similar to Windows Explorer. This tree representation has
the following icons:

Directories
Main directory closed. The name of the activated function appears next to the main directory.
Main directory open. The usable functions and/or additional directories are displayed under the main directory.
Any directory that contains hidden functions is characterized by
a plus sign (+). A double-click will display these functions.
The functions in this open directory are displayed. A doubleclick will hide these functions.

Bullet points
This function can be activated but does not have status information (color: gray).
This symbol denotes settings which can be reset to factory defaults (color: blue).
This function is active and can be deactivated via a pop-up
menu (color: green).
This function is inactive and can be activated via a pop-up
menu (color: red).

Pop-up menus
A pop-up window opens when you right-click a directory or bullet point. If a display function
is included in the pop-up menu, you can open this directly by a simple click on the directory
or bullet point.

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3.3

Web-Based Management (WBM)


Starting a WBM Session

Starting a WBM Session

Proceed as follows to start a WBM session:


1.

Start the Web browser.

2.

Enter the gateway IP address as the URL in the browsers address field.
(http://num.num.num.num:8085, where num is a number between 0 and 255).

3.

Press the return key.

4.

Enter your user name and password in the login page and click the login button.

You will see the gateway homepage, in which you can view the available management modules,
a graphic display of the gateway and information on the active software version. Other pages
can be displayed via the existing modules.
The following gure shows a sample WBM homepage:

3.4

Using WBM Wizards

Wizards are basically made up of a series of dialogs. The type and composition of these dialogs
depends on the wizard selected.

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Using WBM Wizards

3.4.1

For internal use only

Wizards Module Layout

Wizard dialogs are divided into two areas:

Menu area
with all the functions available in the wizard. You can select a function by clicking it.

Dialog area
in which the dialogs are displayed. You can make entries by selecting or entering the required values.

Refer to Section 2.3, WBM Window Layout for an explanation of the general WBM areas.
Banner area
Module area

Menu
area

Dialog area

Control area

Figure 3-1

3.4.2

Wizard Module Layout

Navigating in a Wizard

You should use the Wizard buttons to navigate and not the forwards and backwards buttons in
the browser.
Your input is sent to HiPath HG 1500 when the Apply button is clicked. If you make changes
to a page which has an Apply button but click Next Page instead of clicking Apply to save
the changes, these changes will be lost.

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Web-Based Management (WBM)


Using WBM Wizards

You must always click the save button in the control area to save changes to the gateway (before a restart if necessary).
A wizard can be closed at any time by activating the same wizard or by selecting another WBM
module. Any changes will be sent to the gateway or rejected as described above.

3.4.3

Wizard Functions

All wizards are selected via a menu. The following wizards are available:

Initial Setup

PBX Routing

IP Mapping

IP Filter

NAT

MAC Filter

Initial Setup
The following dialogs appear in succession:

Congure gateway properties:

Congure licenses:

specify the number of licensed B channels, licensed functions and license keys

Congure the second LAN interface

specify the gateway name, location and a contact address

specify and congure the required operating mode or deactivate the second LAN interface

Congure logical interfaces

specify the H.323 stack parameters

PBX Routing
PBX routing data can be read out and edited in a table editor. This comprises:

Call Number

Node Number

Service (fax, modem, voice)

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Using WBM Wizards

For internal use only

IP Mapping
Data for IP mapping can be read out and edited in a table editor. This comprises:

External IP Address

Internal IP Address

IP Filter
IP lter settings can be read out and dened in a table editor. This comprises:

On (enable or disable lter)

Lower IP Limit (beginning of address space)

Upper IP Limit (end of address space)

Destination IP address

IP Protocol (TCP, UDP, ICMP or all)

NAT
Network Address Translation (NAT) settings can be read out and dened in a table editor. This
comprises:

Destination IP address

Local Port

Global Port

Protocol (TCP or UDP)

MAC Filter
MAC lter settings can be read out and dened in a table editor. This comprises:

On (enable or disable lter)

IP Address

MAC Address

>

3-8

The table editor is described in Chapter 10 of the Conguration manual.

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3.5

Web-Based Management (WBM)


Using WBM Maintenance Functions

Using WBM Maintenance Functions

The Maintenance function dialog provides maintenance-oriented menus combining all the MIB
entries that can be modied. The available functions can be selected from the list in the menu
area.

3.5.1

Maintenance View Layout

Maintenance windows have the following areas:

Menu area
with all the available Maintenance functions. You can select a function by clicking it.

Contents area
The contents area is divided into two sections:

an overview on the left and

a detail view on the right.

The overview is displayed as a tree view.


The detail view shows input elds and command buttons. You can make entries by entering
or selecting values.

The Apply button activates all the changes made.

The Undo button rejects all changes.

The following gure shows a sample Maintenance window:

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Using WBM Explorers

3.5.2

For internal use only

Navigating in Maintenance View

Open the Maintenance window by clicking Maintenance in the menu bar and navigate by double-clicking the directory icons. A directory icon may contain a pop-up menu that can be opened
with the right mouse button. Each list entry in the directory has a pop-up menu that can be
opened with the right mouse button. Clicking the function listed in this menu will open a display
or input window or will activate or deactivate a function.

3.5.3

Maintenance Functions

Conguration (conguring gateway on the server or loading from server into the gateway)

Software Image (loading software image from the server to the gateway)

Multigateway Admin (list of gateways, list of conguration tables, job administration)

Joblist (checking the processing of initiated jobs)

Traces (dening the monitoring function and activating or deactivating the monitoring
of individual trace components)

Events (setting the reactions to events, setting e-mail recipients and displaying event
data)

SNMP (setting the alert messages using SNMP traps)

Admin Log (conguring the administration protocol and displaying protocol data)

Actions (setting manual and automatic actions, for example, Garbage Collection)

Conversion (transferring data from HXG cards of the predecessor version to HXG3
cards)

>
3.6

The Conversion maintenance function is described in Chapter 5, Initial Startup of


the Installation manual. All other Maintenance functions are covered by Chapter 5,
Maintenance Tasks of this manual.

Using WBM Explorers

Explorers provide access to all entries in the MIB (Management Information Base) using a tree
representation similar to Windows Explorer. Directories of the required functions can be selected from a list in the menu area.

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3.6.1

Web-Based Management (WBM)


Using WBM Explorers

Explorer View Layout

Explorer windows have the following areas:

Menu area
with all the available Explorers. You can select an Explorer by clicking it.

Contents area
in which the directories, functions, pop-up menus and data for the respective Explorer are
displayed. Depending on the function selected, data can be displayed, edited or modied.
The contents area is divided into two sections:

an overview on the left and

a detail view on the right.

The overview is displayed as a tree view.


The detail view of the contents area contains buttons for accepting and rejecting changes:

The Apply button activates all the changes made.

The Undo button rejects all changes.

The following gure shows a sample Explorer window:

3.6.2

Navigating in the Explorer View

Open the Explorer view by clicking Explorer in the menu bar and navigate by double-clicking
the directory icon. A directory icon may contain a pop-up menu that can be activated with the
right mouse button. Each list entry in the directory has a pop-up menu that can be opened with
the right mouse button. Clicking the function listed in this menu will open a display or input window.
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Using WBM Explorers

3.6.3

For internal use only

Explorer functions

The following Explorers are available in the menu area:

Basic settings

Security

Network Interfaces

Routing (router settings)

Voice Gateway

VCAPI

Payload

Statistics

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Administration Tasks
Security

Administration Tasks

This chapter describes the regular administration tasks and other tasks which administrators
must normally perform.

>
4.1

All gateway conguration tasks are described in the Conguration manual.

Security

Access and the allocation of access rights are performed via a login window.

4.1.1

Logging In and Passwords

Management access to HiPath HG 1500 is password-protected.

>

Several sessions can be simultaneously active. The local management application


displays a warning message when other sessions are active, but does not limit the
administrators options even in this case. We therefore urge you to take organizational measures to ensure that no two administrators attempt to process the same object
simultaneously.

When users log in from their computer for the rst time, they will see a login window in which
they must enter the user name and password. The password is veried by the gateway.
As soon as the user has been successfully authenticated, a cookie containing the user name
and expiration date will be saved on the computer. From then on, the cookie is used for WBM
access authentication. If no valid cookie is found, the login window will be displayed.
Using this procedure means that the administrator does not have to enter the password for
each access.

4.1.2

Access Rights

Depending on the intended role, predened read and write rights are available to users after
they have entered their password.
You can use HiPath 3000 Manager E to set up user accounts (see documentation for HiPath
3000 Manager E). Access rights and user accounts cannot be managed via WBM.

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Administration Tasks
Sequence of a WBM Session

4.2

For internal use only

Sequence of a WBM Session

Some steps of a WBM session are always the same, irrespective of the concrete tasks. This
subsection describes these typical steps.

4.2.1

Starting WBM

Perform the following steps to start a WBM session:


1.

Start the Web browser.

2.

Enter the gateway IP address as the URL in the browsers address field.
(http://num.num.num.num:8085, where num is a number between 0 and 255). Note that
the port number 8085 must be specied.

3.

Press the return key.

The rst time WBM is started from this computer, a login window is displayed in which the user
name and password must be entered. If WBM has previously been successfully started from
this computer, the Web server checks the authentication cookie and grants the relevant access.
After successful authentication, the gateway start page is displayed and all modules are available to you.

4.2.2

Selecting a Module

Five different modules are available:

Chapter 2 provides overview descriptions of the modules.


The various modules are intended for the following purposes:

Logoff
This module terminates a session.

Wizard
The Wizard module for the initial setup combines all operations required for initial gateway
conguration. It guides the administrator through the procedure step by step so that all the
required settings are performed. The other Wizards enable data to be entered and modied using a table editor.

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Sequence of a WBM Session

Maintenance
Maintenance functions are displayed as hierarchical tree structures. This module contains
all the functions necessary for HiPath HG 1500 maintenance and administration (see also
Chapter 5 in the Administration and Maintenance manual).

Explorer
Explorer functions are displayed as hierarchical tree structures. This module contains all
the functions necessary for HiPath HG 1500 conguration (see also the Conguration
manual).

Help
In addition to the online documentation, there is access to further help information (about
links, versions, etc.).

4.2.3

Using a Module

When the administrator selects a module, the function window for that module opens
You can navigate within a module via a xed dialog sequence (for Wizards) or using the menu
area at the left of the WBM window (for Maintenance and Explorers).
The following icons are available to control how modications are handled:

Clicking the padlock icon enables write access from this terminal. You must activate
write access before modifying data. Write access remains active for the entire session.
Your write access is disabled by logging off, by clicking the padlock icon again, or when
write access is enabled for another administrator.

Clicking the save icon saves changes and updates the display accordingly. Click this
icon to apply your changes.

Clicking the reset icon rejects all changes made since the beginning of the session or
since the last time changes were saved. The gateway restarts and the conguration in
the ash memory replaces that in the RAM. The conguration from the beginning of
the session or the last saved conguration is restored. Click this icon if you want to reject all unsaved changes.

>

Maintenance functions, Wizards and Explorer editing options are only available if
you enable write access using the padlock icon. The Explorer display functions are
available at any time.

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Administration Tasks
Sequence of a WBM Session

For internal use only

Example
To modify a value:
1.

Click the padlock icon to ensure that no other administrator can modify this information at
the same time.

2.

Navigate to the required input mask.

3.

Edit the information.

4.

Click the reset icon if you need to restore the original conguration valid before the change.

5.

Click the save icon to save changes in HiPath HG 1500.

4.2.4

Terminating a Session

Once you have performed all the tasks or when the gateway monitoring has ended, you should
terminate the session.
1.

If you have activated write access, disable it by clicking the padlock icon again.

2.

Click the Logoff module to log off. If you wish to remain logged in, simply close the browser window without terminating the browser.

>

Do not terminate a WBW session by closing the browser as this may lead to
problems when restarting WBM.

If conguration changes have not been saved when logging off, or if a necessary board reset has not yet been performed (the respective icons in the control area are red), the following warning will appear:

Click Cancel. To save changes: Click the save icon in the control area. If a reset is necessary: Click the reset icon in the control area.
If you click OK, the browser will be closed and you will be logged off. Unsaved changes
will be lost.

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4.3

Administration Tasks
Configuring Access

You do not have to log off. If you do not perform any action on the gateway for an
hour the session will be terminated automatically. If you have write access for the
gateway, this will also remain active for one hour and prevent other administrators
from modifying gateway data during this time. For security reasons, sessions will always be automatically terminated eight hours after login, even if you are currently
performing actions. You will need to log in again. Terminating a session in this way
will produce an invalid cookie and the login page will be displayed again.

Conguring Access

Telnet access is congured and WBM clients are administrated via the CLI command line or via
WBM.

4.3.1

Conguring Telnet Access via the Command Line

To allow Telnet clients access to the gateway, enter the IP addresses from which Telnet access
to the gateway should be permitted.
To grant Telnet access from another IP address, enter:
add telnet client <ip address>
To prevent Telnet access from a previously released IP address, enter:
delete telnet client <ip address>
To view a list of the released IP addresses, enter:
show telnet clients

4.3.2

Conguring WBM Clients via the Command Line

To allow WBM clients access to the gateway, enter the IP addresses from which WBM access
to the gateway should be permitted.
To enter a new WBM client, enter:
add wbm client <ip address>
To delete an existing WBM client, enter:
delete wbm client <ip address>
To view a list of existing WBM clients, enter:
show wbm clients

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Configuring Access

4.3.3

For internal use only

Conguring WBM Clients and Telnet Clients in WBM

1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Explorer module.

4.

Click Security in the menu at the left of the window.

5.

Right-click IP Administration Access and select Add Permitted IP Address for Administration from the pop-up menu.
The following dialog is displayed in the contents area:

6.

Make the following entries:

Permitted IP Address: Enter the IP address for which Telnet and WBM are to have
access rights.

Telnet Access: Select this option if Telnet access should be permitted.

WBM Access: Select this option if administration via WBM is to be enabled.

7.

Click Apply. The conguration is modied and the dialog title changes from add to edit.

8.

Click the save icon in the control area.

4.3.4

Using Telnet Access

To use Telnet access for administration:


1.

Enter the command telnet <gateway name> in a Telnet terminal.

2.

When a corresponding prompt appears, enter your user name and password.

After entering your name and correct password you can enter all the commands of the command line (CLI) in the Telnet terminal.

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4.4

Administration Tasks
Backing up System Files

Telnet access privileges are administrated via WBM (see the description for IP administration access in Chapter 4 of the Conguration manual).

Backing up System Files

For security reasons, you should create a backup copy of conguration les so that you can
replace damaged les without any problems. HiPath HG 1500 can save les to a server (via
TFTP) or to a connected PC (via HTTP).
The corresponding procedure is described in Section 5.5.4, Saving Conguration Data on a
Server or PC.
Reverting to backup les
Section 5.5.3, Loading Conguration Data from Server or PC describes how to download
backup copies to the gateway.

4.5

Monitoring

The gateway performance and status can be monitored by the administrator. This information
is available as:

Performance statistics

LEDs

Traces (procedure recording), see Section 4.6, Traces (Procedure Recording)

Events, see Section 4.7, Events

Traps, see Section 4.8, Traps

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Administration Tasks
Monitoring

4.5.1

For internal use only

Performance Statistics

These statistics enable managers to evaluate gateway performance and to pinpoint bottlenecks. All performance data is read-only.
To activate the statistical functions:
1.

Open the WBM window.

2.

Click the Explorer module.

3.

Click Statistics at the left of the Explorer menu.

4.

To view the respective statistics:


LAN statistics

Double-click Device-Statistics

Right-click LAN Statistics

SCN statistics

Double-click Device-Statistics

Right-click SCN Statistics

MSC statistics

Double-click MSC Statistics

Right-click Overall Statistics


or Per-Call Statistics

Call statistics

Double-click Call Statistics

Right-click the required statistics

The following statistics window is displayed:


LAN Statistics
displays the congured and used channels of individual LAN devices:

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Monitoring

SCN Statistics
displays the congured and used channels of individual SCN devices:

MSC Statistics
The following statistics are available via Media Stream Control (MSC):

Overall Statistics (an overview of statistics for all calls)

Per-Call Statistics (individual statistics for each active call)

The following gure shows a sample window with individual call data.

Call Statistics

The following call statistics are available:

Call Statistics 1h displays the LAN, PBX and data call statistics for the last hour

Call Statistics 24h displays the LAN, PBX and data call statistics for the last 24 hours

LAN Call Statistics displays the statistics of the voice and fax calls received via LAN in
the last hour and the last 24 hours

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Traces (Procedure Recording)

For internal use only

PBX Call Statistics displays the statistics of the voice and fax calls received via PBX in
the last hour and the last 24 hours

Data Call Statistics displays the statistics of the data calls received via LAN and PBX in
the last hour and the last 24 hours

The following gure shows a sample window with LAN call statistics.

4.6

Traces (Procedure Recording)

A trace logs the execution of a software component. A technician can use these process
records to nd the cause of an error.

>

To improve legibility and statement value, the additional Trace Monitoring Tool
(TMT) program which is available to Siemens technicians can be used to analyze
trace logs.

Trace results can be:

displayed on a console that is connected to a V.24 interface


(console trace) and/or,

saved in a log le and/or

saved on a PC via a LAN connection.

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4.6.1

Administration Tasks
Traces (Procedure Recording)

Displaying a Trace Conguration

To display the current trace conguration:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Traces at the left of the Maintenance menu.

4.

Right-click Trace Conguration and select Display Trace Conguration.


The current trace conguration is displayed:

4.6.2

Editing a Trace Conguration

To edit the current trace conguration:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click Trace Conguration and select Edit Trace Conguration. The following dialog
appears:

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Traces (Procedure Recording)

For internal use only

Select Switch Console Trace On to output trace data to the console at the V.24 connector.
Select Switch File Trace On to write trace data to a log le.
Select Switch Trace via LAN On to transfer trace data via the LAN interface.
6.

Click Apply. The conguration is modied.

4.6.3

Loading Trace Log File to the Server or PC

You can use WBM to copy the log le from the ash memory to a TFTP server or to a PC. It
can then be opened, edited and printed using any text editor.
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click Trace Log and select Load via HTTP or Load via TFTP from the pop-up
menu.
The following dialog appears when Load via TFTP is selected:

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Traces (Procedure Recording)

Select the TFTP server and enter the name which should be assigned to the log le on the
server in the Remote Filename eld. The gateway automatically enters the IP addresses
last entered for the default and alternative TFTP servers. You only need to edit these if the
addresses have been changed. Click Load.
6.

The following dialog is displayed:

7.

Click OK.
A dialog for saving data is displayed. Specify the le name for the log le and the storage
location.

4.6.4

Deleting the Gateway Trace Log File

The log le can be deleted from the gateway ash memory.


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click Trace Log and select Clear Trace Log from the pop-up menu.

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Traces (Procedure Recording)

For internal use only

The following warning appears:

6.

Click Clear Log. The gateway log le is deleted.

4.6.5

Displaying the H.323 Stack Trace Conguration

To display the current stack trace conguration for H.323 monitoring:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Traces at the left of the Maintenance menu.

4.

Right-click H.323 Stack Trace and select Display H.323 Stack Trace. The current conguration is displayed:

4.6.6

Editing the H.323 Stack Trace Conguration

To edit the current stack trace conguration for H.323 monitoring:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

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Traces (Procedure Recording)

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click H.323 Stack Trace and select Edit H.323 Stack Trace.
The following dialog appears:

6.

Edit the following settings:

Debug Level: Debug levels have a value range from 0 to 9. 0 stands for the least
amount and 9 for the greatest amount of detail, thus the higher the number the greater
the quantity of trace information.

Clear All Debug Switches: No module is monitored when this option is selected.

Debug Modules: You can select for each module whether or not it should be monitored. The module is monitored when the option is selected.

7.

Click Apply. The conguration is modied.

8.

Click the save icon in the control area.

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Traces (Procedure Recording)

4.6.7

For internal use only

Trace Proles

You can create your own proles where you combine the monitoring of individual components,
or you can use the predened trace proles. Customized proles can be newly created, modied or deleted.
To display all trace proles:
1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Traces at the left of the Maintenance menu.

4.

Right-click Trace Proles and select Display All Trace Proles.


All trace proles (including those you created) are displayed:

The entries can be sorted. A triangle after a column name (for example, Prole Name)
indicates the column by which data was sorted. If you wish to sort the table by another
column, click the respective column name. The trace proles started are displayed in bold
type.
To add an empty trace prole:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click Trace Proles and select Add Trace Prole (Empty Prole).

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The following dialog appears:

6.

Enter a name for the prole in the Prole Name eld and click Apply. An empty trace
prole is created in the Trace Proles folder.

To add a trace prole with the current setting:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click Trace Proles and select Add Trace Prole (with Current Trace Settings). The
following dialog appears:

6.

Enter a name for the prole in the Prole Name eld. You can deselect the current trace
component settings individually or together. You can also modify the trace level individually
or set it to 0 for all components.

7.

Click Apply. A new trace prole is created in the Trace Prole folder containing the selected trace component settings.

8.

Click the save icon in the control area.

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To view a trace prole:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Traces at the left of the Maintenance menu.

4.

Right-click a required trace prole and select Display Trace Prole.


The following dialog appears:

To modify a trace prole which you added yourself:

>

You cannot modify or delete any trace profiles defined by the manufacturer.

1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click a required trace prole and select Display Trace Prole.

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The following dialog appears:

6.

If necessary, change the prole name in the Prole Name eld. You can deselect the current trace component settings individually or together. You can also modify the trace level
individually or set it to 0 for all components.

7.

Click Apply. The conguration is modied.

8.

Click the save icon in the control area.

To start a trace prole:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

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5.

Right-click the required trace prole and select Start Trace Prole from the pop-up menu.
The icon next to the trace prole name changes from red to green.

6.

Click the save icon in the control area.

To stop a trace prole:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click the required trace prole and select Stop Trace Prole from the pop-up menu.
The icon next to the trace prole name changes from green to red.

6.

Click the save icon in the control area.

To delete a trace prole which you added yourself:

>

You cannot modify or delete any trace profiles defined by the manufacturer.

1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click the required trace prole and select Delete Trace Prole from the pop-up
menu.
The following warning appears:

6.

Click Delete. The trace prole is deleted.

7.

Click the save icon in the control area.

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To view the setting for a trace component:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Traces at the left of the Maintenance menu.

4.

Double-click Trace Components in the tree representation.

5.

Right-click a required trace component and select Display Trace Component from the
pop-up menu.
The following dialog appears:

To edit the setting for a trace component:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Double-click Trace Components in the tree representation.

6.

Right-click a required trace component and select Edit Trace Component from the popup menu.
The following dialog appears:

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You can make the following entries:

Trace Level: Trace levels have a value range from 0 to 9. 0 stands for the least amount
and 9 for the greatest amount of detail, thus the higher the number the greater the
quantity of trace information.

Trace On: Select this option to monitor this component.

Data Included in the Trace Output: You can select for each parameter whether or not
it should be recorded in the log le. Each selected parameter is logged in the le.

>

There are trace components which cannot be modied and some that can only be
modied to a limited extent. Trace component elements which cannot be modied
are grayed out.

7.

Click Apply. The conguration is modied.

8.

Click the save icon in the control area.

To start monitoring a trace element


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

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5.

Double-click Trace Components in the tree representation.

6.

Right-click a required trace component and select Start Trace Component from the popup menu. The icon next to the trace component name changes from red to green.

To stop monitoring by a trace component:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Double-click Trace Components in the tree representation.

6.

Right-click a required trace component and select Stop Trace Component from the popup menu. The icon next to the trace component name changes from green to red.

To view all trace components:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Traces at the left of the Maintenance menu.

4.

Right-click Trace Components and select Display All Trace Components. The following
dialog appears:

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To view all started trace components:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Traces at the left of the Maintenance menu.

4.

Right-click Trace Components and select Display Started Trace Components. The following dialog appears:

To view all stopped trace components:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Traces at the left of the Maintenance menu.

4.

Right-click Trace Components and select Display Stopped Trace Components.


The following dialog appears:

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To make changes to several trace components:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click Trace Components and select Edit Trace Components.


The following dialog appears:

You can make the following entries:

Trace Level: Trace levels have a value range from 0 to 9. 0 stands for the least amount
and 9 for the greatest amount of detail, thus the higher the number the greater the
quantity of trace information.

Trace On: Select this option to monitor this component.

>
6.

There are trace components which cannot be modied and some that can only be
modied to a limited extent. Trace component elements which cannot be modied
are grayed out.

Click Apply. The conguration is modied.

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7.

For internal use only

Click the save icon in the control area.

To stop all trace components:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click Trace Components and select Stop All Trace Components.

6.

Click the save icon in the control area.

4.6.8

Trace Probes

A list of events can be logged and saved to enable gateway problems to be analyzed with the
WindView software.
Analysis after a system crash
in the event of a system crash, log data is saved to the ash le system. This data can be transferred to a host computer and can be read there with WindView.
Online analysis
Selected events are logged with the WindView software running. The saving of data can be
started and terminated via the WBM.
Displaying all Probes components
To display the status of all Probes components:
1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Traces at the left of the Maintenance menu.

4.

Right-click Probes and select Display All Probes Components.

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The following dialog appears:

This shows whether global event generation is activated and which trace component is
activated at which level.
The entries can be sorted. A triangle after a column name (for example Component) indicates the column by which data was sorted. If you wish to sort the table by another column, click the respective column name.
Editing all Probes components
To edit the settings for all Probes components:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click Probes and select Edit All Probes Components.

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The following dialog appears:

You can make the following entries:

Event Level: Event levels have a value range from 0 to 9. 0 stands for the least amount
and 9 for the greatest amount of detail, thus the higher the number the greater the
quantity of trace information.

Active: Select this option to monitor this component.

Set All to 0: Set the event level of all components to zero.

None: Deactivates all components.

6.

Click Apply. The conguration is modied.

7.

Click the save icon in the control area.

Starting and stopping global event generation


To start and stop global event generation:

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1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Right-click Probes and select Start Global Event Generation or Stop Global Event Generation.

6.

Click the save icon in the control area.

Displaying properties of a component:


To display the Probe settings of a component:
1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Traces at the left of the Maintenance menu.

4.

Double-click Probes.

5.

Right-click the required component and select Display Probe Settings.


The following dialog appears:

Editing a Probe component


To edit settings for a Probe component:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

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5.

Double-click Probes.

6.

Right-click the required component and select Edit Probe Settings.


The following dialog appears:

You can make the following entries:

Event Level: Event levels have a value range from 0 to 9. 0 stands for the least amount
and 9 for the greatest amount of detail, thus the higher the number the greater the
quantity of trace information.

Switch Component Event Generation on: Select this option to monitor this component.

Switch Global Event Generation on: Select this option if the component is to be
monitored during global event generation.

7.

Click Apply. The conguration is modied.

8.

Click the save icon in the control area.

Starting and stopping component monitoring


To start and stop monitoring a selected component:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Traces at the left of the Maintenance menu.

5.

Double-click Probes.

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Events

6.

Right-click the required component and Start Global Event Generation or Stop Global
Event Generation.

7.

Click the save icon in the control area.

4.7

Events

Events report problems in the system. The administrator should check the network or gateway
conguration to correct the irregularity.

>

Refer to Section 6.3.3, Events for a description of the event log le.

You can use the Maintenance function to:

save the event data written to a le to an external system.

dene an e-mail address to be informed of certain events, and

dene which actions are to be executed on certain events.

4.7.1

Event Conguration

You can view the event conguration settings and specify whether the event log should be
transferred via a LAN.
Displaying an event conguration
To view the event conguration setting:
1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Events at the left of the Maintenance menu.

4.

Right-click Event Conguration and select Display Event Conguration.

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The following dialog appears:

Enabling and Disabling logging via the LAN


To activate and deactivate event logging via LAN:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Events at the left of the Maintenance menu.

5.

Right-click Event Conguration and select Edit Event Conguration from the pop-up
menu.
The following dialog appears:

6.

You can enable and disable the following functions:

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Switch Event Logging via LAN On: Select this function to activate event logging via
the LAN.

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7.

Click Apply. The conguration is modied.

8.

Click the save icon in the control area.

4.7.2

Administration Tasks
Events

Transferring an Event File

You can save an event le to an external system, It can then be opened, edited and printed using any text editor.
To save an event le to an external system:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Events at the left of the Maintenance menu.

5.

Right-click Event Log and select Load via HTTP or Load via TFTP from the pop-up
menu.
The following dialog appears when Load via TFTP is selected:

Select the TFTP server and enter the name which should be assigned to the log le on the
server in the Remote Filename eld. The gateway automatically enters the IP addresses
last entered for the default and alternative TFTP servers. You only need to edit these if the
addresses have been changed. Click Load.

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6.

The following dialog is displayed:

7.

Click OK.

For internal use only

A dialog for saving data is displayed. Specify the le name for the log le and the storage
location.

4.7.3

Deleting the Gateway Event Log File

The log le can be deleted from the gateway ash memory.


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Events at the left of the Maintenance menu.

5.

Right-click Event Log and select Clear Event Log from the pop-up menu.
The following warning appears:

6.

Click Clear Log. The gateway event log le is deleted.

4.7.4

Displaying E-Mail Settings

You can set to which e-mail address a warning is sent when an event occurs. To view the current settings:
1.

Open the WBM window.

2.

Click the Maintenance module.

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3.

Click Events at the left of the Maintenance menu.

4.

Right-click E-mail and select Display E-mail Settings.

Administration Tasks
Events

The following dialog appears:

4.7.5

Editing E-Mail Settings

You can set to which e-mail address a warning is sent when an event occurs. To edit the setting:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Events at the left of the Maintenance menu.

5.

Right-click E-mail and select Edit E-mail Settings from the pop-up menu.

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The following dialog appears:

6.

Edit the following settings:

SMTP Server Settings: Enter the IP address, port and SMTP server domain. Comply
with the conventions of standard protocols RFC 821 and RFC 822.

>

SMTP server settings are required because HiPath HG 1500 only supports the
Relay Agent function and cannot itself be used as the SMTP server.

Select an SMTP server without authentication because HiPath HG 1500 does not support any authentication mechanisms as regards SMTP.
The SMTP domain designates the HiPath HG 1500 and it should be unique because
it is used as the sender of the e-mail.
The port for the SMTP server is preset to 25.

E-mail Settings: Enter the sender and a text which clearly identies the incoming email as indicating an event.

E-mail Address (Recipients): The e-mail warning can be sent to up to ve addresses. Enter at least one e-mail address in the top address eld.

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7.

Click Apply. The conguration is modied.

8.

Click the save icon in the control area.

4.7.6

Administration Tasks
Events

Displaying the Reaction Settings for All Events

You can display the reaction settings for all events:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Events at the left of the Maintenance menu.

4.

Right-click Reaction Table and select Display All Events from the pop-up menu.
The following dialog appears:

4.7.7

Setting Reactions to Individual Events

For each event type, you can set how the system should react to this event.
To view the current setting:
1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Events at the left of the Maintenance menu.

4.

Double-click Reaction Table.

5.

Right-click an event and select Display Event from the pop-up menu.

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The following dialog appears:

To edit the reaction to an event type:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Events at the left of the Maintenance menu.

5.

Double-click Reaction Table.

6.

Right-click an event and select Edit Event from the pop-up menu.
The following dialog appears:

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Edit the following settings:

Send an E-mail: If this option is selected an e-mail is sent when this event occurs.

Associated Trace Prole: You can allocate one of your dened trace proles to this
event.

Start / Stop Trace Prole: You can specify whether the selected trace prole should
be started or stopped by this event.

7.

Click Apply. The conguration is modied.

8.

Click the save icon in the control area.

4.8

Traps

If gateway problems occur, traps are generated to inform administrators of errors and failures.
There are two types of traps:

System traps

Performance traps
Trap Types

Description

System trap

Indicates a system error and calls for immediate


corrective action.

Performance trap

Indicates performance problems but does not call


for any corrective action. Traps are only used to
provide information.

Table 4-1

>

Trap Types
Details of traps and the recommended actions for error correction are described in
Section 6.3.1, Traps.

Traps are classied according to their effect and are colored accordingly in the tree representation.
Effect Classes

Bullet Point Colors

Critical

Red

Major

Red

Minor

Orange

Warning

Yellow

Table 4-2

Effect Classes for Traps

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Effect Classes

Bullet Point Colors

Deleted

Green

Informative

Gray

Intermediate status

Gray

Other traps

Gray

Table 4-2

Effect Classes for Traps

Traps are sorted in the tree representation and in the table (see Section 4.8.2, Displaying a List
of All Critical Traps) in the order they occur in the system.

4.8.1

Displaying a List of All Traps

You can display a list of all traps.


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click SNMP at the left of the Maintenance menu.

4.

Right-click Traps and select Display All Traps from the pop-up menu.
The following dialog appears:

The display is automatically updated every 30 seconds. The time until the next update is
displayed. Click Refresh if you wish to update the window sooner.

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4.8.2

Administration Tasks
Traps

Displaying a List of All Critical Traps

You can display a list of all critical traps.


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click SNMP at the left of the Maintenance menu.

4.

Right-click Traps and select Display All Critical Traps from the pop-up menu.
The following dialog appears:

The display is automatically updated every 30 seconds. The time until the next update is
displayed. Click Refresh if you wish to update the window sooner.

4.8.3

Displaying Individual Traps

You can display information on the individual traps.


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click SNMP at the left of the Maintenance menu.

4.

Double-click Traps.

5.

Right-click a trap and select Display Trap from the pop-up menu.

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The following list appears:

The rst four entries have the following meaning:

Trap severity (for example, Information)

Trap name

Explanation of this trap

Trap type (1 = software, 2 = hardware)

4.8.4

Displaying a List of All SNMP Communities

You can display a list of all SNMP communities.


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click SNMP at the left of the Maintenance menu.

4.

Right-click Communities and select Display Communities from the pop-up menu.

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The following table appears:

Each SNMP subscriber is displayed in the table with its IP address. The SNMP access
rights (community) and SNMP type are also displayed.

4.8.5

SNMP Read Communities

To display a list of all the SNMP read communities:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click SNMP at the left of the Maintenance menu.

4.

Double-click Communities.

5.

Right-click Read Communities and select Display Read Communities from the pop-up
menu.
The following table appears:

Each SNMP read community is displayed in the table with its IP address.
To display information on an SNMP read community:
1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click SNMP at the left of the Maintenance menu.

4.

Double-click Communities.

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Traps

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5.

Double-click Read Communities.

6.

Right-click an SNMP subscriber and select Display Community from the pop-up menu.
The following dialog appears:

The IP address and SNMP access rights (community) are displayed for the selected SNMP
community.
To create an SNMP read community:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click SNMP at the left of the Maintenance menu.

5.

Double-click Communities.

6.

Right-click Read Communities and select Add Read Community from the pop-up menu.
The following dialog appears:

Enter the recipient information in the input elds:

IP Address: Enter the IP address of the new trap recipient in this eld.

Community: This eld denes the SNMP access rights. Enter the community as a
character string.

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Traps

7.

Click Apply. The read community is set up and the dialog title changes from add to
edit.

8.

Click the save icon in the control area.

To edit an SNMP read community:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click SNMP at the left of the Maintenance menu.

5.

Double-click Communities.

6.

Double-click Read Communities.

7.

Right-click the required community and select Edit Community from the pop-up menu.
The following dialog appears:

Enter the recipient information in the input elds:

IP Address: Enter the IP address of the new trap recipient in this eld.

Community: This eld denes the SNMP access rights. Enter the community as a
character string.

8.

Click Apply. The read community is modied.

9.

Click the save icon in the control area.

To delete an SNMP read community:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

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Traps

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4.

Click SNMP at the left of the Maintenance menu.

5.

Double-click Communities.

6.

Double-click Read Communities.

7.

Right-click the required community and select Delete Community from the pop-up menu.
The following dialog appears:

8.

Click Delete. The read community is deleted.

9.

Click the save icon in the control area.

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4.8.6

Administration Tasks
Traps

SNMP Write Communities

To display a list of all the SNMP write communities:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click SNMP at the left of the Maintenance menu.

4.

Double-click Communities.

5.

Right-click Write Communities and select Display Write Communities from the pop-up
menu.
The following table appears:

Each SNMP write community is displayed in the table with its IP address.
To create an SNMP write community:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click SNMP at the left of the Maintenance menu.

5.

Double-click Communities.

6.

Right-click Write Communities and select Add Write Community from the pop-up menu.
The following dialog appears:

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Traps

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Enter the recipient information in the input elds:

IP Address: Enter the IP address of the new trap recipient in this eld.

Community: This eld denes the SNMP access rights. Enter the community as a
character string.

7.

Click Apply. The write community is set up and the dialog title changes from add to
edit.

8.

Click the save icon in the control area.

To display information on an SNMP write community:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click SNMP at the left of the Maintenance menu.

4.

Double-click Communities.

5.

Double-click Write Communities.

6.

Right-click an SNMP subscriber and select Display Community from the pop-up menu.
The following dialog appears:

The IP address and SNMP access rights (community) are displayed for the selected SNMP
community.
To edit an SNMP write community:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click SNMP at the left of the Maintenance menu.

5.

Double-click Communities.

6.

Double-click Write Communities.

7.

Right-click the required community and select Edit Community from the pop-up menu.

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Traps

The following dialog appears:

Enter the recipient information in the input elds:

IP Address: Enter the IP address of the new trap recipient in this eld.

Community: This eld denes the SNMP access rights. Enter the community as a
character string.

8.

Click Apply. The write community is modied.

9.

Click the save icon in the control area.

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Traps

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To delete an SNMP write community:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click SNMP at the left of the Maintenance menu.

5.

Double-click Communities.

6.

Double-click Write Communities.

7.

Right-click the required community and select Delete Community from the pop-up menu.
The following dialog appears:

8.

Click Delete. The write community is deleted.

9.

Click the save icon in the control area.

4.8.7

Trap Communities

To display a list of all the trap communities:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click SNMP at the left of the Maintenance menu.

4.

Double-click Communities.

5.

Right-click Trap Communities and select Display Trap Communities from the pop-up
menu.

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Traps

The following table appears:

The IP address and the SNMP access rights (community) are displayed for all trap recipients.
To add a new trap community:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click SNMP at the left of the Maintenance menu.

5.

Double-click Communities.

6.

Right-click Trap Communities and select Add Trap Community from the pop-up menu.
The following dialog appears:

Enter the recipient information in the input elds:

IP Address: Enter the IP address of the new trap recipient in this eld.

Community: This eld denes the SNMP access rights. Enter the community as a
character string.

7.

Click Apply. The new trap community is set up and the dialog title changes from add to
edit.

8.

Click the save icon in the control area.

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Traps

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To display information on a selected trap community:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click SNMP at the left of the Maintenance menu.

4.

Double-click Communities.

5.

Double-click Trap Communities.

6.

Right-click the required trap recipient and select Display Trap Community from the popup menu.
The following dialog appears:

The IP address and the SNMP access rights (community) are displayed for this trap recipient.
To edit the attributes of a selected trap community:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click SNMP at the left of the Maintenance menu.

5.

Double-click Communities.

6.

Double-click Trap Communities.

7.

Right-click the required trap recipient and select Edit Trap Community from the pop-up
menu.

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Traps

The following dialog appears:

Enter the recipient information in the input elds:

8.

IP Address: Enter the IP address of the new trap recipient in this eld.

Community: This eld denes the SNMP access rights. Enter the community as a
character string.

Click Apply. The trap community is modied.

To delete a trap community:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click SNMP at the left of the Maintenance menu.

5.

Double-click Communities.

6.

Double-click Trap Communities.

7.

Right-click the required trap recipient and select Delete Trap Community from the pop-up
menu.
The following warning appears:

8.

Click Delete. The trap community is deleted.

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Administration Tasks
System Actions
9.

For internal use only

Click the save icon in the control area.

4.9

System Actions

The Actions Maintenance function supports frequently recurring administrative tasks. Some
actions must be performed manually; others are performed automatically.

The following administration tasks can be performed manually:

delete trace logs

delete event logs

delete administration logs

The following administration tasks can be performed automatically:

Garbage collection

Software activation

4.9.1

Manual Actions

You can manually:

delete trace logs

delete event logs

delete administration logs

delete trace logs


You can delete trace les manually using this function:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Actions in the menu at the left of the window.

5.

Double-click Manual Actions.

6.

Right-click Trace Log and select Clear Files from the pop-up menu.

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Administration Tasks
System Actions

The following dialog appears:

7.

Select the required action:

Clear Log: deletes the log le

Dont Clear: cancels the procedure; data is not deleted.

Deleting event logs


You can delete event logs manually using this function:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Actions at the left of the Maintenance menu.

5.

Double-click Manual Actions.

6.

Right-click Event Log and select Clear Files from the pop-up menu.
The following dialog appears:

7.

Select the required action:

Clear Log: deletes the log le

Dont Clear: cancels the procedure; data is not deleted.

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System Actions

For internal use only

Deleting administration logs


You can delete event logs manually using this function:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Actions at the left of the Maintenance menu.

5.

Double-click Manual Actions.

6.

Right-click Admin Log and select Clear Files from the pop-up menu.
The following dialog appears:

7.

Select the required action:

Clear Log: deletes the log le

Dont Clear: cancels the procedure; data is not deleted.

4.9.2

Automatic Actions

For the following functions:

Garbage Collection

Software Activation

you can perform automatic settings, enable and disable the function and view the status.
Software Activation
To set the time for activating a new software image:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

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System Actions

4.

Click Actions at the left of the Maintenance menu.

5.

Double-click Automatic Actions.

6.

Right-click Software Activation and select Edit Action from the pop-up menu.
The following is displayed in the contents area:

Edit the following settings:

Action Activated: The new software image is automatically loaded when this option
is selected.

Start Action in: The time in days, hours and minutes until the action is started.

Start Action on: The date and time when the action should begin.

The version of the inactive software image which has been loaded is displayed. The Apply
button is only active when a software image is available.
Click Use Calendar to select the date from a calendar.

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System Actions

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The display is extended to include the following eld:

You can scroll between years and months using the arrow keys. Click the required day to
apply the date in the start eld.
7.

Click Apply. The conguration is modied.

8.

Click the save icon in the control area.

Setting the garbage collection


To perform the settings for the garbage collection:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Actions at the left of the Maintenance menu.

5.

Double-click Automatic Actions.

6.

Right-click Garbage Collection and select Edit Action from the pop-up menu.

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System Actions

The following is displayed in the contents area:

Edit the following settings:

Action Activated: The automatic garbage collection is activated when this option is
selected.

Start Time (after midnight): The time at which the garbage collection is performed.

Days on which to Perform Action: The week days on which the garbage collection
is performed.

7.

Click Apply. The conguration is modied.

8.

Click the save icon in the control area.

Enabling or disabling an automatic action


To enable or disable the automatic action:
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Actions at the left of the Maintenance menu.

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System Actions

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5.

Double-click Automatic Actions.

6.

Right-click Garbage Collection or Software Activation and select Stop Action from the
pop-up menu to disable the function or select Start Action to enable the function.

7.

Click the save icon in the control area.

Viewing the status of the automatic action


To view the status of the automatic action:
1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Actions at the left of the Maintenance menu.

4.

Double-click Automatic Actions.

5.

Right-click Garbage Collection or Software Activation and select Display Action from
the pop-up menu.
The following dialog appears for Garbage Collection:

The following dialog appears for Software Activation:

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Maintenance Tasks
Safety Information for Maintenance

For internal use only

Maintenance Tasks

The architecture of the HiPath HG 1500 is designed to enable updates to the hardware (e.g.
via new DSP modules) and software. Standardized HGA slots make it possible to add or exchange modules.

5.1

Safety Information for Maintenance

The following information is aimed at service personnel and authorized specialists.


Read through all information on the equipment carefully, and follow all safety instructions. Make
sure you know the emergency numbers.
Always contact your supervisor before starting work if the necessary safety measures do not
appear to be in place (e. g. risk of gas explosion, humidity).
Safety symbols
This chapter uses the following symbols to indicate potential hazards:

Danger
This symbol warns that a situation may cause death or serious injury.

Warning
This symbol indicates hazards which may lead to serious injury.

Caution
This symbol indicates a risk of damage to hardware or software.

>

This symbol denotes useful information.

Further symbols for identifying sources of danger in greater detail


The following symbols may appear on equipment:

Electricity

Weight

Heat

Fire

Chemicals

ESD*

Laser

* Electrostatically Sensitive Devices

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Safety Information for Maintenance

5.1.1

For internal use only

Safety Information: Danger

HiPath 3500 and HiPath 3300


Potentially hazardous circuits are accessible in HiPath 3500 and HiPath 3300 19 systems.
These systems should therefore only be operated with closed housing.
Dangerous voltages
Voltages above 30 V AC (alternating current) or 60 V DC (direct current) are dangerous.
Damage

If the power cable appears to be damaged, replace it immediately.

Immediately replace any damaged safety equipment (covers, labels and protective cables).

Accessories
Use only original accessories or components permitted specically for the system. Failure to
comply with these safety instructions may cause irreversible damage to the installation or violate safety and EMC regulations.
Working on electrical circuits

Work on the low voltage network (100240 V AC) may only be carried out by those with
appropriate qualications or by an authorized technician.

If you are handling circuits with dangerous voltages, always work with a partner who knows
the location of the power supply switches.

Always ensure adequate insulation when touching powered circuits.

Ensure that the installation is not powered by an additional power supply, or protected via
an additional fuse or additional main switch.

Before starting any work, check whether the corresponding circuits are still on power. Never take it for granted that all circuits have reliably been disconnected from the power supply
when a fuse or a main switch has been switched off.

During a thunderstorm, you should not connect or remove telephone lines or boards.

Expect to encounter leakage current from the telecommunications network.

Ensure that, whenever work is carried out on an open installation, the installation is never
left unsupervised.

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5.1.2

Maintenance Tasks
Safety Information for Maintenance

Safety Information: Warning

Protective clothing and equipment

When working on the installations, never wear loose clothing and always tie back long hair.

Never wear jewelry, metal watch straps or items such as metal ttings or metal rivets on
items of clothing. These could cause injury and short circuits.

General safety

The surface of a mirror is conductive. Never touch powered components with a mirror; you
may injure yourself and/or at least cause short-circuit damage.

Always disconnect the power supply when working in the immediate vicinity of a power
supply unit or direct current converter, unless the work instructions expressly permit you to
work without shutting off the power.

5.1.3

Safety Information: Caution

Damage
Only use tools and utilities that are in awless condition. It is not permitted to use visibly damaged tools.
Protecting electrostatically sensitive devices (ESD)
To protect electrostatically sensitive devices:

Always put on the ESD wristband before touching any of the boards or modules.

Only transport PC boards in suitable protective packaging.

Always place PC boards on a grounded conducting base, and do not work on the PC
boards anywhere else.

Only use grounded soldering irons.

Laying cables
Cables should be installed so that they do not pose an accident risk (i.e. will not trip anybody
up) and cannot be damaged.

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Safety Information for Maintenance

5.1.4

For internal use only

General Information

Connecting lines

All cables and lines which leave a system cabinet must be screened at least between the
connection point in the cabinet and the point at which the cable leaves the cabinet.
Use a clip and pressure screw to contact all shield fabric to the cabinet outlet. This also
applies to permanently connected service equipment.

Cables should only be connected to the specied connection points.

Location of safety equipment


When the installation or maintenance is completed, replace all safety equipment in the correct
location.
Checking tools
Check your tools regularly. Only use intact tools.
Closing the housing
Close all housing covers once work has been completed.
Module condensation
If modules are brought into the operating site from a cold environment, condensation may occur. Wait until the temperature of the installation has adjusted to the ambient temperature and
until the installation is absolutely dry before you start it up.
Fire protection and EMC requirements
To ensure compliance with the statutory re protection and EMC requirements, HiPath systems
must only be operated when closed. The housing may only be opened briey for installation
and maintenance purposes.
Flammable materials

Do not allow ammable materials to be stored near the installation or in the installation
room.

Documents, descriptions, operating manuals or other combustible material must not be left
on top of the equipment.

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Safety Information for Maintenance

Workplace hazards

Ensure good lighting at the workplace.

Untidiness at the workplace involves the risk of injuries.

5.1.5

What To Do in an Emergency

Actions in emergencies

In the event of accidents, remain calm and controlled.

Always switch off the power supply before you touch an accident victim.

If you are not able to switch off the power supply immediately, only touch the victim with
non-conducting materials (e. g. a wooden broom handle), and rst of all try to isolate the
victim from the power supply.

First aid

You must be familiar with rst-aid practices in the event of electricity injuries. A fundamental
knowledge of the various resuscitation methods if the victim has stopped breathing or if the
victims heart is no longer beating, as well as rst aid for treating burns, is absolutely essential in such emergencies.

If the victim is not breathing, immediately perform mouth-to-mouth or mouth-to-nose resuscitation.

If you have appropriate training, immediately perform heart massage if the victims heart is
not beating.

Calling for help


Immediately call an ambulance or the emergency doctor. Give details of the accident in the following order:

Where did the accident happen?

What happened?

How many people were injured?

What type of injuries?

Wait for questions.

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Replacing HXG3 boards in the HiPath HG 1500

5.1.6

For internal use only

Reporting Accidents

Immediately report all accidents, near accidents and potential sources of danger to your
manager.

Report all electrical shocks, no matter how small.

5.1.7

Disposal

HiPath HG 1500 is an electrical device containing environmentally damaging, non-biodegradable substances. For this reason, it cannot be disposed of with general ofce refuse.
HiPath HG 1500 systems must be properly disposed of. The relevant laws and regulations
must be observed. For further information on this topic, please consult your local Siemens representative.

5.2

Replacing HXG3 boards in the HiPath HG 1500

Only Siemens service technicians who are authorized to work on HiPath devices may install
and maintain the system.

Danger
Before you start any work on the hardware, ensure that the board is powered off (i.e.
that it has been removed from that slot).

Warning
Protection for electrostatically sensitive devices.
Wear a suitably grounded antistatic wristband before commencing work. Attach the
alligator clip at the end of the electrostatic wristband to a grounded object.

5.2.1

Preparing the System

1.

If necessary, use the Maintenance function Conguration > Load from Gateway to save
the conguration of the board to be replaced (see Section 5.5.4, Saving Conguration
Data on a Server or PC).

2.

Perform a controlled shutdown of the system.

3.

Disconnect the system from the power supply.

4.

Check that there is no voltage.

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5.2.2

Maintenance Tasks
Replacing HXG3 boards in the HiPath HG 1500

Preparing Boards for Installation


Warning
Protection for electrostatically sensitive devices.
Wear a suitably grounded antistatic wristband before commencing work. Attach the
alligator clip at the end of the electrostatic wristband to a grounded object.

1.

Put on an antistatic wristband.

2.

Unpack the new HXG3 board and all extension modules.

3.

Place the extension modules (if any) on the HGA interfaces. Apply the shielding to HXGS3
and HXGR3.

5.2.3

Warning
The module and the slot connection may be damaged if a module is pushed too hard
into a slot.
Do not force the extension module into the slot.

Preparing HiPath 3000


Caution
HXGR3 and HXGS3 boards are not hot-pluggable.

Proceed as follows to prepare the device:


1.

Open the system as specied in the description accompanying the device.

2.

Carefully remove the board you want to replace from the slot.

5.2.4

Installation Procedure

Insert the board in the unassigned slot as described below.

Caution
HXGR3 and HXGS3 boards are not hot-pluggable.

Warning
The board and the slot connection may be damaged if a board is pushed too hard
into a slot.
Do not force the board into the slot.

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Expanding HiPath HG 1500 with HXG3 boards

For internal use only

1.

Ensure that HiPath 3000 is disconnected from all network power supply units. Make sure
that you are wearing an antistatic wristband which is attached to a suitable grounded object.

2.

Hold the board with the cable connector pointing towards the slot or backplane.

3.

Carefully insert the board along the card slot guide into the slot or backplane until it is rmly
engaged.
The front panel or dummy panel should make contact with the front panel of HiPath 3000.

4.

Hand-tighten the screws on both sides of the board.

5.

Close HiPath 3000 (if necessary) and turn the power back on. Restart the board (see also
Section 5.5.1, Rebooting).

6.

If necessary, use the Maintenance function Conguration > Load to Gateway to load the
saved conguration data to the new board (see Section 5.5.3, Loading Conguration Data
from Server or PC).

7.

Dispose of the old board (see also Section 5.1.7, Disposal).

5.3

Expanding HiPath HG 1500 with HXG3 boards

Only Siemens service technicians who are authorized to work on HiPath devices may install
and maintain the system.

Danger
Before you start any work on the hardware, ensure that the board is powered off (i.e.
that it has been removed from the slot).

Warning
Protection for electrostatically sensitive devices (ESD).
Wear a protective wristband before commencing work on modules. Attach the alligator clip at the end of the electrostatic wristband to a grounded object or the device
chassis.

5.3.1

Preparing the System

1.

Perform a controlled shutdown of the system.

2.

Disconnect the system from the power supply.

3.

Check that there is no voltage.

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5.3.2

Maintenance Tasks
Expanding HiPath HG 1500 with HXG3 boards

Preparing Boards for Installation


Warning
Protection for electrostatically sensitive devices.
Wear a suitably grounded antistatic wristband before commencing work. Attach the
alligator clip at the end of the electrostatic wristband to a grounded object.

1.

Put on an antistatic wristband.

2.

Unpack the new HXG3 board and all extension modules.

3.

Place the extension module (s) (if available) on the HGA interfaces. Apply the shielding to
HXGS3 and HXGR.

5.3.3

Warning
The board and the slot connection may be damaged if a module is pushed too hard
into a slot.
Do not force the extension module into the slot.

Preparing HiPath 3000

Proceed as follows to prepare the device:


1.

Open the system as specied in the description accompanying the device.

2.

Check that the required slot is free and that the maximum number of HXG3 boards permitted has not already been reached (see also Chapter 4 of the Installation manual for
HiPath HG 1500 boards).

5.3.4

Installation Procedure

Insert the board in the unassigned slot as described below.

Warning
The board and the slot connection may be damaged if a board is pushed too hard
into a slot.
Do not force the board into the slot.

Caution
HXGR3 and HXGS3 boards are not hot-pluggable.

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Inserting an Extension Module in an HXG3 Board

For internal use only

1.

Ensure that HiPath 3000 is disconnected from all network power supply units. Make sure
that you are wearing an antistatic wristband which is attached to a suitable grounded object.

2.

Hold the board with the cable connector pointing towards the slot or backplane.

3.

Carefully insert the board along the card slot guide into the slot or backplane until it is rmly
engaged.
The front panel or dummy panel should make contact with the front panel of the HiPath
3000.

4.

Hand-tighten the screws on both sides of the board.

5.

Close HiPath 3000 (if necessary) and turn the power back on. Restart the board (see also
Section 5.5.1, Rebooting).

6.

Congure the new board (see the Conguration manual).

5.4

Inserting an Extension Module in an HXG3 Board

Only Siemens service technicians who are authorized to work on HiPath devices may install
and maintain the system.

Danger
Before you start any work on the hardware, ensure that the board is powered off (i.e.
that it has been removed from the slot).

Warning
Protection for electrostatically sensitive devices (ESD).
Wear a protective wristband before commencing work on modules. Attach the alligator clip at the end of the electrostatic wristband to a grounded object or the device
chassis.

5.4.1

Preparing the System

1.

Perform a controlled shutdown of the system.

2.

Disconnect the system from the power supply.

3.

Check that there is no voltage.

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5.4.2

Maintenance Tasks
Inserting an Extension Module in an HXG3 Board

Removing HXG3 Boards

Caution
HXGR3 and HXGS3 boards are not hot-pluggable.

Warning
Protection for electrostatically sensitive devices.
Wear a suitably grounded antistatic wristband before commencing work. Attach the
alligator clip at the end of the electrostatic wristband to a grounded object.

Remove the HXG3 board that will have a PEM or PMD module replaced or added:
1.

Open the system as specied in the description accompanying the device.

1.

Put on an antistatic wristband.

2.

Carefully remove the HXG3 board from the slot.

5.4.3

Exchanging or Inserting Extension Modules

1.

Unpack the new extension module.

2.

Remove the shielding (only for HXGS3 and HXGR3).

3.

If exchanging modules, carefully remove the old extension module from the HGA slot.

4.

Place the extension module(s) on the HGA interface(s).

5.

Replace the shielding (only for HXGS3 and HXGR3).

5.4.4

Warning
The module and the slot connection may be damaged if a module is pushed too hard
into a slot.
Do not force the extension module into the slot!

Installation Procedure

Insert the board in the unassigned slot as described below.

Caution
HXGR3 and HXGS3 boards are not hot-pluggable.

WARNING: The board and the slot connection may be damaged if a board is pushed
too hard into a slot.
Do not force the board into the slot.

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Software Maintenance

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1.

Ensure that HiPath 3000 is disconnected from all network power supply units. Make sure
that you are wearing an antistatic wristband which is attached to a suitable grounded object.

2.

Hold the board with the cable connector pointing towards the slot or backplane.

3.

Carefully insert the board along the card slot guide into the slot or backplane until it is rmly
engaged.
The front panel or dummy panel should make contact with the front panel of HiPath 3000.

4.

Hand-tighten the screws on both sides of the board.

5.

Close HiPath 3000 (if necessary) and turn the power back on. Restart the board (see also
Section 5.5.1, Rebooting).

5.5

Software Maintenance

The HiPath HG 1500 needs only limited software maintenance. In general, it is limited to:

Restarting the system

Restoring system and conguration les

Refreshing system software

>

System software and conguration les should be loaded during low trafc times.
Otherwise, faults in gateway operation and in the maintenance activity itself could result.

>

Save the current conguration data (see Section 5.5.4, Saving Conguration Data
on a Server or PC) before loading a new software image or other conguration data.
If for some reason the newly loaded conguration data or the new software image is
not usable, you can at least fall back on the last conguration status.

5.5.1

Rebooting

The HiPath HG 1500 V3.0 board is rebooted in the same way as other boards in HiPath 3000.
The boot procedure can be interrupted by pressing any key on the keyboard of a terminal connected to the V.24 interface.
Initiating Reboot
To reboot an already operating HiPath HG 1500:

Key combination
Press CTRL- X simultaneously on the terminals keyboard.

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Software Maintenance

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Command line
Enter the Reset command on a terminal connected to the V.24 interface or alternatively
on a Telnet terminal.

In both cases, the gateway will reboot with the current conguration.
Boot sequence
The rmware performs the following tasks during startup:
1.

It initializes the hardware components of the board.

2.

It tests the hardware components (module test). The Boot ROM displays the results of the
integrated self-test as well as information on the boards and the current start parameter
(Boot Line). A three-second countdown is subsequently performed and displayed on the
screen. The boot procedure can be interrupted during the countdown by pressing any key
on the terminal connected to the V.24 interface.

3.

Creates the le system in the ash memory when the countdown is nished.

4.

Activates the Command Line Interface (CLI) handler.

5.

Loads the software image from the ash memory into RAM and starts it.

6.

Starting the software image activates all hardware components, initializes the kernel, congures the TCP/IP stack (using the IP address given in the start parameters) and links the
driver to the kernel.

7.

The Boot ROM starts a checking process to observe the gateway. If this process determines that the gateway is hanging, it will reboot automatically with the current conguration.

LED indicators when booting


LED status
LED Fail ashes
red

Meaning
Flashing LED indicates that software is being reloaded.

LED Fail is off, LED The boot procedure is nished and the board is operational.
Run is lit
Table 5-1

LED indicators when booting

Interrupting the boot procedure


The message Press any key to stop auto-boot appears on the terminal during the boot procedure. The boot procedure can be interrupted within three seconds by pressing any key on a
keyboard connected to the V.24 interface.
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Software Maintenance

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If the boot procedure is interrupted in this way, the device switches to a special mode. To repeat
the standard boot procedure, press <CTRL>-X.

5.5.2

Changing the Software Image

The software image in ash memory can be changed via the WBM or the command line.

>

Save the current conguration data (see Section 5.5.4, Saving Conguration Data
on a Server or PC) before loading a new software image or other conguration data.
If for some reason the newly loaded conguration data or the new software image is
not usable, you can at least fall back on the last conguration status.

Using WBM maintenance functionality:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Software Image in the maintenance menu.

5.

Right click Load to Gateway and select Load via HTTP or Load via TFTP from the popup menu.
The following dialog appears when Load via TFTP is selected:

The following dialog appears when Load via HTTP is selected:

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6.

Maintenance Tasks
Software Maintenance

Load via TFTP:


Select the TFTP server and enter the name of the software image on the server in the relevant eld. The gateway automatically enters the IP addresses last entered for the default
and alternative TFTP servers. You only need to edit these if the addresses have been
changed.
Load via HTTP:
Enter the name of the le on the PC into the input eld. If you do not know the exact le
name, you can nd the le using the Browse button. Clicking the Browse button opens
a window showing the les on the PC.

7.

Click Load to load the le with the new software image onto the gateway. You will be
asked to wait for the loading procedure to nish.
A dialog appears in which you can chose whether the software should be activated immediately or later:

8.

Click Activate Now to activate the software image immediately. The gateway performs a
cold start to load the new software in the RAM.
Click Dont Activate to activate the software image later. You can then activate the loaded
software image at a later time (see Section 4.9.2, Automatic Actions).
Click Schedule Activation ... to choose when the software image should be activated.
After clicking on Schedule Activation ... the following appears in the contents area:

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Edit the following settings:

Action Activated: The new software image is automatically loaded when this option
is selected.

Start Action in: The time in days, hours and minutes until the action is started.

Start Action on: The date and time when the action should begin.

Click Use Calendar to select the date from a calendar.


The display is extended to include the following eld:

You can scroll between years and months using the arrow keys. Click the required day to
apply the date in the start eld.

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>
9.

Maintenance Tasks
Software Maintenance

Click Refresh to update the display.

Click Apply. The conguration is modied.

10. Click the save icon in the control area.


Using the command line:
1.

Enter the TFTP server:


set tftp <ip address [:port]
or
set alternate tftp <ip address [:port]

2.

Copy the conguration les to the gateway using the following command:
download software <remote filename>

3.

Activate the newly loaded software as follows:


activate software

Example
set tftp 139.1.1.30
download software x_hg15_002.001
activate software
When you load a software image to the board and use the command line to reboot, a self-extracting le will rst be executed. You need to decide if you want to reinstall the entire software
(after deletion of ash memory) or just update it (replacement of existing les, but no change
to conguration)

>

Updating is possible during a Telnet session but a complete reinstallation is not.

A full reinstallation results in an empty database and only a software image on the gateway. All
previous conguration data is deleted.
An update replaces the old software version with a new one.
An additional restart is automatically begun that utilizes the new software image and removes
the self-extracting le from the ash memory.
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If this second reboot is not successful, the board will reboot again automatically with the old
software image. In this case, no backup copy of the code in the gateway will be available.

5.5.3

Loading Conguration Data from Server or PC

The conguration le in ash memory can be changed via the WBM or the command line.

>

Always save the current conguration data (see Section 5.5.4, Saving Conguration
Data on a Server or PC) before loading a new software image or other conguration
data. If for some reason the newly loaded conguration data or the new software image is not usable, you can at least fall back on the last conguration status.

>

Login passwords are saved in the conguration le. Make sure you know the passwords in the le that will overwrite the current conguration. Otherwise, you will no
longer have access to the system.

Using WBM maintenance functionality


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Conguration at the left of the Maintenance menu.

5.

Right click Load to Gateway and select Load via HTTP or Load via TFTP from the popup menu.
The following dialog appears when Load via TFTP is selected:

The following dialog appears when Load via HTTP is selected:

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6.

Maintenance Tasks
Software Maintenance

Load via TFTP:


Select the TFTP server and enter the name of the conguration le on the server in the
relevant eld. The gateway automatically enters the IP addresses last entered for the default and alternative TFTP servers. You only need to edit these if the addresses have been
changed.
Load via HTTP:
Enter the name of the le on the PC into the input eld. If you do not know the exact le
name, you can nd the le using the Browse button. Clicking the Browse button opens
a window showing the les on the PC.

7.

Click Load.
The following dialog appears:

8.

Click OK. The conguration le will be copied from the given location to the ash memory.

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The following dialog appears:

Select the tables to be activated. Choose Select all tables to select all tables for activation.
Choose Deselect all tables to deselect each table. You can select or deselect each table
individually.
9.

Click Activate Now to activate the newly loaded conguration data. The gateway performs
a cold start.

>
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If you want to activate the loaded conguration le later, click Dont Activate. To activate the conguration data later, click Job Administration in the maintenance
menu and activate the job.

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Software Maintenance

Using the command line

>
1.

The command line can only be used for loading les from a TFTP server, not from a
PC.

Enter the TFTP server:


set tftp <ip address [:port]
or
set alternate tftp <ip address [:port]

2.

Copy the conguration les from the server using the following command:
download configuration <remote filename>

3.

Activate the new conguration les as follows:


activate configuration

Example
set tftp 139.1.1.30
download configuration lucia161_34_001
activate configuration

5.5.4

Saving Conguration Data on a Server or PC

Conguration data can be copied from the ash memory to a TFTP server or a PC using WBM
or the command line. It can then be opened, edited and printed using any text editor.
Using WBM maintenance functionality
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Conguration at the left of the Maintenance menu.

5.

Right click Load from Gateway and select Load via HTTP or Load via TFTP from the
pop-up menu.

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The following dialog appears when Load via TFTP is selected. When Load via HTTP is
selected, this dialog displays only the table selection area.

6.

When loading via TFTP:


Select the TFTP server and enter the name of the conguration le on the server in the
relevant eld. The gateway automatically enters the IP addresses last entered for the default and alternative TFTP servers. You only need to edit these if the addresses have been
changed.
Select the tables to be saved to the conguration le. Choose Select all tables to select
all tables to be saved. Choose Deselect all tables to deselect all tables. You can select or
deselect each table individually.

7.

Click Load.

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Multigateway Administration

When loading via HTTP, a dialog for entering the directory and le name will appear. Enter
the necessary information.
The conguration le will be copied from the ash memory to the given location.
Using the command line

>
1.

The command line can only be used for saving les to a TFTP server, not to a PC.

Enter the TFTP server:


set tftp <ip address [:port]
or
set alternate tftp <ip address [:port]

2.

Copy the conguration les to the server using the following command:
upload configuration <remote filename>

Example
set tftp 139.1.1.30
upload configuration lucia161_34_001

5.6

Multigateway Administration

The Web-based Management allows you to administer multiple gateways.


The following functions are available:

List of Gateways
In the pop-up menu, you can choose to display all entered gateways, all selected gateways
or all unselected gateways. You can also open a list of all entered gateways with additional
information. Gateways can be added to or removed from the lists.

List of Conguration Tables


You can open a list of all conguration tables. In this list you can determine which tables
from the current conguration should be distributed to the selected gateways. You can select individual tables or all tables.

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Distribution

This function distributes the chosen conguration tables to selected gateways.


Job Administration

This function opens a list that displays the processing status of conguration distribution.

>
5.6.1

The list of gateways to which conguration data should be distributed should not be
too long. Otherwise, it will take quite a while for the WBM to be available again for
other functions.

Displaying the List of Gateways

1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Multigateway Admin at the left of the Maintenance menu.

4.

Right click List of Gateways and select a display option from the pop-up menu.
Depending on your selection, the following tables will be opened:

Display All Gateways

Display Selected Gateways

Display Unselected Gateways

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Multigateway Administration

Display All Gateways with Status Information

The tables can be sorted by the criteria Gateway Name and Gateway IP Address. An
arrow after a column name (e.g Gateway Name) indicates by which criteria the entries
were sorted. If you wish to sort the table by another column, click the respective column
name.

5.6.2

Adding a New Gateway to a List

1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Multigateway Admin at the left of the Maintenance menu.

5.

Right click List of Gateways and select Add Gateway from the pop-up menu.
The following dialog appears:

Enter the gateway name and IP address in the input elds. Indicate whether or not this
gateway should be selected for distribution of conguration data.
6.

Click Apply. The conguration is modied and the dialog title changes from add to edit.

7.

Click the save icon in the control area.

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8.

For internal use only

Click the save icon in the control area.

5.6.3

Removing All Gateways from Lists

1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Multigateway Admin at the left of the Maintenance menu.

5.

Right click List of Gateways and select Delete All Gateways from the pop-up menu.
The following warning appears:

6.

Click Delete to remove all gateways from the list.

7.

Click the save icon in the control area.

5.6.4

Selecting and Deselecting Gateways for Distribution

A folder icon appears as soon as a gateway has been added to a list. This folder contains all
added gateways.
A dot in front of the gateway shows whether it has been selected for distribution or not:
Icon

Status
This gateway is not selected for distribution of conguration tables (color: red).

This gateway is selected for distribution of conguration tables (color: green).

Select or deselect gateways for distribution as follows:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

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Multigateway Administration

4.

Click Multigateway Admin at the left of the Maintenance menu.

5.

Double click the List of Gateways folder.

6.

Right click the required gateway and choose Deselect Gateway for Distribution or Select
Gateway for Distribution from the pop-up menu.
The dot in front of the gateway name in the list changes color.

7.

Click the save icon in the control area.

5.6.5

Displaying Gateway Properties

Display the properties of a gateway in the list as follows:


1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Multigateway Admin at the left of the Maintenance menu.

4.

Double click the List of Gateways folder.

5.

Right click the required gateway and choose Display Gateway Properties from the popup menu.
The following dialog appears:

5.6.6

Displaying Gateway Status Information

Display the properties, including the dynamically gained status info, of a gateway in the list as
follows:
1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Multigateway Admin at the left of the Maintenance menu.

4.

Double click the List of Gateways folder.

5.

Right click the required gateway and choose Display Gateway Status Information from the
pop-up menu.

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The following dialog appears:

5.6.7

Editing Gateway Properties

1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Multigateway Admin at the left of the Maintenance menu.

5.

Double click List of Gateways.

6.

Right click the gateway you want to edit and select Edit Gateway Properties from the popup menu.
The following dialog appears:

Enter the gateway name and IP address in the input elds. Indicate whether or not this
gateway should be selected for distribution of conguration data.
7.

Click Apply. The conguration is modied.

8.

Click the save icon in the control area.

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5.6.8

Maintenance Tasks
Multigateway Administration

Deleting a Gateway from a List

Delete a gateway from the administration list as follows:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Multigateway Admin at the left of the Maintenance menu.

5.

Double click List of Gateways.

6.

Right click the required gateway and select Delete Gateway from the pop-up menu.
The following dialog appears:

7.

Click Delete to remove the displayed gateway from the list.

8.

Click the save icon in the control area.

5.6.9

Editing the List of Conguration Tables

1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Multigateway Admin at the left of the Maintenance menu.

5.

Right click List of Conguration Tables.

6.

Select Display List of Conguration Tables from the pop-up menu.

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The following dialog appears:

Select the conguration tables which should be distributed to the selected gateways.
Choose Select all tables to select all tables for distribution. Choose Deselect all tables
to deselect all tables. You can select or deselect each table individually.
7.

Click Apply. The conguration tables are ready to be distributed (for information on distribution, see Section 5.6.10, Distributing Conguration Tables).

8.

Click the save icon in the control area.

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5.6.10

Maintenance Tasks
Multigateway Administration

Distributing Conguration Tables

>

Before distributing, you need to select which conguration tables should be distributed (see Section 5.6.9, Editing the List of Conguration Tables).

>

Save the current conguration data (see Section 5.5.4, Saving Conguration Data
on a Server or PC) before loading a new software image or other conguration data.
If for some reason the newly loaded conguration data or the new software image is
not usable, you can at least fall back on the last conguration status.

1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Multigateway Admin at the left of the Maintenance menu.

5.

Right click Distribution and select Distribute Conguration from the pop-up menu.

6.

The following warning appears:

7.

Click Distribute to distribute the conguration tables or Dont Distribute if the tables
should not be distributed.

5.6.11

Checking the Processing Status

1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Multigateway Admin at the left of the Maintenance menu.

5.

Right click Job Administration and select Display List of Jobs from the pop-up menu.

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Maintenance Tasks
Administration Monitoring

For internal use only

The following dialog appears:

The status of the jobs that are already processed and those that are not yet processed is
displayed.
6.

Click Abort and Clear Job to abort a job or to delete it from the list. Click Clear All Jobs
to abort all jobs or to delete them from the list.

>
5.7

Click Refresh to update the display.

Administration Monitoring

All changes made by administrators are saved in a log le in the gateway. This log le will be in
English or German, depending on the setting. The log le can be loaded to a TFTP server or a
connected PC.

5.7.1

Administration Log File Language

Displaying Settings
1.

Open the WBM window.

2.

Click the Maintenance module.

3.

Click Admin Log at the left of the Maintenance menu.

4.

Right click Conguration and select Display Conguration from the pop-up menu.
The following dialog shows the current settings:

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Maintenance Tasks
Administration Monitoring

Changing Settings
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Admin Log at the left of the Maintenance menu.

5.

Right click Conguration and select Edit Conguration from the pop-up menu.
The following dialog appears:

Choose one of the two languages available.


6.

Click Apply. The conguration is modied.

7.

Click the save icon in the control area.

5.7.2

Loading the Administration Log File to a Server or PC

You can load log les saved in the gateway to a TFTP server or connected PC and open them
there.
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Admin Log at the left of the Maintenance menu.

5.

Right click Admin Log Data and select Load via HTTP or Load via TFTP from the popup menu.

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Maintenance Tasks
Administration Monitoring

For internal use only

The following dialog appears when Load via TFTP is selected:

Select the TFTP server and enter the name of the log le on the server in the Remote Filename eld. The gateway automatically enters the IP addresses last entered for the default
and alternative TFTP servers. You only need to edit these if the addresses have been
changed. Click Load.
6.

The following dialog is displayed:

7.

Click OK.
A dialog for saving data is displayed. Specify the le name for the log le and the storage
location.

5.7.3

Deleting Administration Log Files from the Gateway

Delete administration log les from the gateway as follows:


1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Admin Log at the left of the Maintenance menu.

5.

Right click Admin Log Data and select Clear Log File from the pop-up menu.

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Maintenance Tasks
Job Monitoring

The following warning appears:

6.

Click Clear Log to remove the administration log le from the gateway.

7.

Click the save icon in the control area.

5.8

Job Monitoring

Software conguration jobs initiated by the administrator can be displayed in a list of jobs
1.

Open the WBM window.

2.

Click the padlock icon to activate write access (if you do not already have it).

3.

Click the Maintenance module.

4.

Click Joblist at the left of the Maintenance menu.


The following dialog is an example of a joblist (loading a software image):

The status of the jobs that are already processed and those that are not yet processed is
displayed.
5.

Click Abort and Clear Job to abort a job or to delete it from the list. Click Clear All Jobs
to abort all jobs or to delete them from the list.

6.

Click Activate Software to activate the downloaded software immediately. Click Schedule
Activation ... to activate the downloaded software at a later time.
After you click Activate Software the following appears in the contents area:

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Maintenance Tasks
Job Monitoring

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Click OK to activate the software image or click Cancel if you do not wish to activate the
software image.
After you click Schedule Activation... the following dialog appears in the contents area:

Edit the following settings:

Action Activated: The new software image is automatically loaded when this option
is selected.

Start Action in: The time in days, hours and minutes until the action is started.

Start Action on: The date and time when the action should begin.

Click Use Calendar to select the date from a calendar. The display is extended to include
the following eld:

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Maintenance Tasks
Job Monitoring

You can scroll between years and months using the arrow keys. Click the required day to
apply the date in the start eld.

>

Click Refresh to update the display.

7.

Click Apply. The conguration is modied.

8.

Click the save icon in the control area.

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Job Monitoring

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Error Correction
Errors During Installation or Starting the System

Error Correction

The following information could be helpful in nding the causes and solutions for problems arising with operational performance of the HiPath HG 1500.
This chapter is divided into the following sections:

Errors During Installation or Starting the System


Describes problems during installation and connection setup as well as problems due to
incorrect or incomplete conguration.

Errors during System Changes


Describes problems that can arise when downloading conguration data or exchanging the
software image.

Error Detection during Operation


Describes the meanings of messages, alarms (traps) and warnings that can arise during
operation and gives information about troubleshooting.

Problems with the WBM


Explains how to correct specic problems with Web-based Management.

Abnormal Board Behavior


Explains reasons for specic board behaviors and describes steps to correct them.

You must be familiar with the system, its environment and the software image to undertake
diagnosis and problem correction.
When correcting problems, only try one solution at a time. After each attempt to solve the problem, you should check if the problem still exists. This strict sequential processing prevents making the problem worse.

6.1

Errors During Installation or Starting the System

The HiPath HG 1500 is usually operational when switched on. If not, check the following:

Is the TFTP server set up correctly?


Set up the server as described in the conguration manual.

Was the initial conguration completed? Has all necessary data been entered?
Check all data necessary for initial conguration. We strongly recommend using the
Initial Setup wizard for this.

Has the system conguration been changed?

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Error Correction
Errors during System Changes

For internal use only

Make sure that the conguration changes were fully completed, the new conguration
was saved in the ash memory and the board was successfully restarted.

Is the IP address of the gateway correct?


Check the IP address and verify by sending a ping.

Has the application software image been loaded?


Check that the ash memory has the correct software image for the board. The conguration data must be saved in the ash memory.

Did all LEDs show expected behavior when starting?

Error messages when switching on


When switching on the system, messages regarding the boot procedure are displayed on the
console. Error messages appear when there are problems.
Message
PersService Init Failed

Table 6-1

6.2

Recommended action
If this message appears after Loading Cong Table is
shown, the system does not have a valid conguration
le.
Reinstall the software image using the download
software command. Then enter activate software in the command line (CLI).

Errors when switching on

Errors during System Changes

Errors can arise when exchanging the software image or when downloading conguration data.

6.2.1

Software Image Exchange Fails

The following errors may occur when updating the software image:

The download software command is not executed successfully.

An administrator initiates a reboot during a download.

A system error or power loss initiates a reboot.

An event initiates a reboot.

The self-extracting le does not open properly.

A reboot is initiated while the self-extracting le is opening.

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Error Correction
Errors during System Changes

For internal use only

Error correction
The following actions are recommended for troubleshooting:
Error
download software failed

Action
Execute download software again

Reboot caused by administrator, error, power Execute download software again


loss or event
The self-extracting file does not open properly Execute download software again and then
activate software
Reboot initiated when self-extracting file is
opening
Table 6-2

6.2.2

Execute download software again;


if the self-extracting le seems to be defective,
execute download software again

Error correction: updating the software image

Downloading Conguration Data Fails

The following errors may occur when downloading conguration data:

The download conguration command is not executed successfully.

A reboot is initiated during the download of the conguration le.

A reboot is initiated while the save conguration command is being executed.

Error correction
The following actions are recommended for troubleshooting:
Error

Action

download conguration fails

Execute download conguration again

Reboot during download

Execute download conguration again

Reboot during save conguration

Execute download conguration again

Table 6-3

Error correction: downloading the conguration data

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Error Correction
Error Detection during Operation

6.3

For internal use only

Error Detection during Operation

There are several ways to recognize and trace errors in the board:

Traps
indicate irregular states, critical errors or important system information.

Traces
log the execution of a software component.

Events
report system problems or system information.

Traces and events are written to their own event log les (see Section 6.3.4, Event Log Files).

6.3.1

Traps

When board problems occur, traps are generated to inform the administrator of errors. There
are two types of traps:

System traps

Performance traps

WBM displays traps dynamically. The list of traps is refreshed every 30 seconds. You can also
manually refresh the display.
System traps
These traps:

indicate system errors and require the administrator to take immediate countermeasures,

or they signal important system information.


Trap

Board started successfully

Recommended action
Information only, no action required

Reboot initiated by administrator, garbage col- The reboot will be executed,


lection, VxWorks, H.323 or H.323 Stack
no action required
Adapter (HSA)
Memory problems
Reboot will be executed automatically,
(memory full, memory allocation failed, mem- no action required
ory is inconsistent)
Table 6-4
6-4

System traps
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Error Correction
Error Detection during Operation

For internal use only

Trap

Recommended action

Internal software problem


(Check failed, exit event, problem with conguring pool size, session setup)

Reboot will be executed automatically,


no action required

IP connection error

Check the network plug and cable

Flash memory capacity has been reached

Remove any unnecessary les from ash


memory

IP network stack resources are exhausted

Check the IP conguration of the gateway and


routers

SCN connection error

Information only, no action required

Table 6-4

System traps

Performance traps
These traps indicate performance problems but require no countermeasures. They only provide information.
Trap

Recommended action

System memory is full

None

DMA memory is full

None

Table 6-5

6.3.2

Performance traps

Traces

A trace logs the execution of a software component. A technician can use these process
records to nd the cause of an error.
Trace results can be:

displayed on a console that is connected to a V.24 interface


(console trace) and/or,

saved in a log le and/or

saved on a PC via a LAN connection.

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Error Correction
Error Detection during Operation

For internal use only

The following trace functions are available:


Trace function

Description

Trace Conguration

Displays the current trace function setting and enables trace functions to be turned on and off.

Trace Log

Loads trace results as a log le from the board to a destination computer via TFTP or HTTP and enables trace data to be deleted from
the board.

H.323 Stack Trace

Displays the current debug switch settings for the H.323 Stack Trace.
Each debug switch can be separately enabled or disabled.

Trace Proles

Groups the monitoring of individual components into customized


proles. Proles can be created, changed, started or deleted.

Trace Components

Monitoring can be started or enabled and disabled for each component individually. In addition, the data to be entered for each component can be specied.

Service Traces

Trace functions for Siemens technicians only; not yet activated.

Probes

For analyzing board problems with WindView software

Table 6-6

Trace functions

The possible settings are described in Section 4.6, Traces (Procedure Recording).

6.3.3

Events

Events notify you of system faults. Check the network conguration and/or gateway conguration to clear up any abnormalities.
Depending on the setting and the class of problem, events can generate an SNMP trap, send
a message to the HiPath system, send an E-mail, initiate a trace observation and reboot the
board.
Events are always written to a log le (see Section 6.3.4, Event Log Files).

6.3.4

Event Log Files

All events are written to a log le with a limited size. When the maximum le size is exceeded,
new messages overwrite the oldest entries.
The event log le name is:
evtlog.txt
It is saved in the HiPath HG 1500 ash memory in the following directory:
\tffs\evtlog
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Error Correction
Error Detection during Operation

For internal use only

The event log le can be transferred to a PC. Use the WBM maintenance function Events >
Events Log > Load via HTTP or Load via TFTP.
Event messages can also be forwarded to the V.24 or telnet terminal. For this, the trace component EVTLOG must be activated with trace level 6 (Explorer function Traces > Service Traces > Trace Component EVTLOG).
The following example shows a typical event entry:
EventLogEntry from IFTABLE (tH323-CLP "03/17/2000 08:13:56.828020"
ciftable01.cpp 433):
EventType: csevWarning
EventCode: MSG_DVMGR_INTERROR_DEVID
EventText: DeviceID(0XFFFFFFFF): ClIfTable::fCheckConsistency: Persistency
files and hw_specification inconsistent!
The meanings of these entries are as follows:
Entry in Log File

Meaning

IFTABLE

Name of component that initiated the event

tH323-CLP

Name of task that initiated the event

03/17/2000

Date of event

08:13:56.828020

Time of event in
hh:mm:ss (seconds with six places after decimal point)

ciftable01.cpp 433

Name of source le with line number where


event occurred

csevWarning

Event class

MSG_DVMGR_INTERROR_DEVID

Internal event code

DeviceID(0XFFFFFFFF): ClIfTable::
fCheckConsistency Persistency les and
hw_specication inconsistent!

Text in event le

Table 6-7

Meanings of entries in event log les

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Error Correction
Problems with the WBM

6.4

For internal use only

Problems with the WBM

The following problems can arise when using the WBM:


Behavior
After the Internet Explorer
language settings are
changed, WBM does not
support the new language.

Recommended action
Delete all les in the Windows > Temporary Internet Files directory. Exit and then restart Internet Explorer.

Access to WBM is no longer Close all browser windows and start a new WBM session.
possible
The cookie may expire if a WBM session is no longer active. In
this case, access permission is withdrawn and no further access to the WBM is possible during that session. Make sure
that all users close WBM sessions when they log off by exiting
the browser.
Full access to WBM is not
possible even after logging
off and back on

Exit the browser and start a new WBM session.


It is possible that you ended a session by logging off, but did not
exit the browser.

WBM screen is not displayed If an administrator starts another application while a WBM sescompletely
sion is being started (the control applet is loading), it is possible
that the screen will not be displayed completely. The same effect can be observed when too many activities are begun one
after another.
Wait until all information is displayed or use the relevant browser command to refresh the display. Do not start too many actions within a short time period.
The administrator cannot re- Make sure the write lockout was set in the active WBM session.
move a write lockout.
Use the browser command to refresh the screen to make certain that the display is correct.
The administrator cannot set Make sure that the WBM session was correctly closed with the
a write lockout
Logoff module.
Start a WBM session, close it with the Logoff module and exit
the browser. Then start a new WBM session.
WBM access is interrupted
(displays no data or only
default data)

Check the proxy settings for Internet Explorer. The gateway IP


address must always be entered in full and without wildcards.

Internet Explorer reports errors or indicates problems


(e.g. ActiveX controls)

In Internet Explorer, click Tools > Internet Options > Security >
Local Intranet. Click Custom Level. Under Initialize & script
ActiveX controls not marked as safe and Run ActiveX controls
& plug-ins select Prompt or Enable.

Table 6-8

6-8

Problems with the WBM


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Error Correction
Abnormal Board Behavior

For internal use only

Behavior
Other problems with the
WBM

Recommended action
Make sure the browser you are using is compatible with the
WBM. Further details can be found in Section 2.2.

The maximum number of us- If you call up HXG3 boards via your browser favorites, the URL
ers who can work simultamust include the Port 8085 used (e.g. <IP address>:8085).
neously is reached quickly
The URL should never lead to the login page because repeated
logins will quickly reach the maximum number of users who
can work simultaneously and will block the system.
Access to WBM blocked due WBM access is blocked if the IP address is congured incorto incorrectly entered IP ad- rectly (e.g. mistyped). Start the board using the CLI command
dress
reset. Since the incorrectly entered IP address had not yet
been saved, WBM access is possible again.
Table 6-8

6.5

Problems with the WBM

Abnormal Board Behavior

Incorrect or incomplete conguration can lead to unexpected board behavior. The following table summarizes some typical problems.
Behavior

Recommended action

WBM reactions appear to be Make sure the board IP address is entered in the DNS server.
too slow
If that is not possible, enter the board IP address in the ETC/
host tables on all administration terminals.
Problem during administration of multiple boards

If multiple HXG3 boards are administered from one PC they


must have the same revision status. Otherwise, problems may
arise during administration of the boards.

Software cannot be downloaded via the WBM

Open a HiPath HG 1500 telnet session or a V.24 terminal. Enter the command show flash and check that the les
SW_Image.001 and/or SW_Image.002 are in the directory
\tffs.
Entering show boot displays the currently active image.
Make sure that the le X_CG25_X is not there. If found, it
must be deleted from the ash memory. In this case, restart the
board and interrupt the boot procedure on the V.24 terminal.
The boot command line is now active.
Enter the command D to delete a le from the ash memory.
After deleting the le X_CG25_X, press @ to continue the
boot procedure.
Download the new software with WBM and activate it.

Table 6-9

Abnormal Gateway Behavior

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Error Correction
Abnormal Board Behavior

6-10

For internal use only

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Command Line (CLI)

For internal use only

Command Line (CLI)

We recommend administrating HiPath HG 1500 via WBM (Web-Based Management). However, this does require that the gateway already has an IP address.
You can use the command line to enter various commands at a terminal connected directly to
HiPath HG 1500 without the need for an IP address. Commands can be used for the initial startup and basic conguration and for monitoring certain counters and statistics.
There are two access options for using CLI commands:

a terminal connected directly to the V.24 interface or a suitable terminal emulation program
(for example, HyperTerminal, Linux computer with Minicom application)

Telnet applications.

Before using a Telnet connection, Telnet clients must be congured. Telnet is always enabled
by default.
CLI commands are explained below. To provide a better overview, the commands are grouped
according to their eld of application.
Command Types

Description

General Commands

Commands for logging off, editing command lines, listing


available commands, displaying previously dened commands and for enabling and disabling the Telnet function.

Authentication

Commands for the write privilege and for conguring Telnet


clients and WBM clients.

Conguration

Commands for conguring the gateway, transferring les


and restarting.

Maintenance

Commands for diagnostics and for controlling the gateway


and interfaces.

Table A-1

Command Types

When entering a command you only need to enter the number of characters required for the
command to be clearly identied. Commands can be entered in upper and lower case.

>

The input for the <ip address> and <ip subnet mask> parameters must follow
the convention xxx.xxx.xxx.xxx, where xxx is a whole number between 0 and 255.

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Command Line (CLI)


General Commands

A.1

General Commands

A.1.1

Shell Commands

For internal use only

Every command entered in the command line is retained in a command protocol that can be
called up again. The following commands are available for scrolling through and reusing this
protocol:
Help
To display a list of all the commands available, enter:
help
Last command
The last command executed can be displayed again by pressing the
<Up arrow>
You can scroll through the command protocol by pressing this key and entering the following
command:
Next command
The next command in the protocol can be displayed with the
<Down arrow>
Editing a command
You can edit a command with the
<Backspace key>
This deletes the character at the left of the insertion mark.
Logging off
You must log in to start a session. No special command is required for this; authentication is
performed automatically when you enter a name and password.

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For internal use only

Command Line (CLI)


General Commands

To terminate a session, enter:


logout

A.1.2

Interrupting the Boot Procedure

The start sequence can be interrupted within three seconds after activation by pressing any key
on the terminal connected to the V.24 interface. The session starts once the start password and
root access rights are entered (Root Administrator).
After authentication, the boot command line is available. This has other commands than the
conventional command line.

A.1.3

Authentication

Write access
You must reserve write access for yourself before saving data, loading it onto the server or
downloading it from the server. To do this, you must check that no one else has already reserved write access, then reserve it and release it after the task is completed.
who has write access
get write access
release write access
Conguring Telnet clients
The following commands are available for conguring access via Telnet and for using a restricted CLI command set:
add telnet client <ip address>
delete telnet client <ip address>
show telnet clients
Conguring WBM clients
The following CLI commands are available for adding or deleting WBM clients or displaying existing WBM clients:
add wbm client <ip address>
delete wbm client <ip address>
show wbm clients

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Command Line (CLI)


Configuration

A.2

Conguration

A.2.1

Installation Commands

For internal use only

To perform the initial conguration you must connect a terminal to the V.24 interface of the gateway. You can enter the IP address and load the software image from a TFTP server via this
terminal.
Assigning an IP address to the gateway
You must assign a name, an IP address and a subnet mask for the Ethernet interface to the
gateway.
Once it has been entered, the gateway name will be the rst element in every command
prompt. Any changes to the IP address or subnet mask will only become effective after the
gateway is restarted.
To change this information, enter:
set hostname <hostname>
set ip address <ip address>
set ip subnet <ip subnet mask>
Assigning a default router
You must assign a default router to the gateway.
To assign a default router, enter:
set default gateway <ip address>

A.2.2

Conguration Commands

The gateway has a TFTP client for le transfer purposes. A corresponding TFTP server must
be available in the network. The software image and conguration data are downloaded directly
to the ash memory. Conguration data, trace les and event logs can be loaded from the gateway onto the server.
Specifying the primary TFTP server
Before you can load les to the gateway or on the server via TFTP, you must select a TFTP
server using the following command:
set tftp <ip address[:port]>

A-4

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For internal use only

Command Line (CLI)


Configuration

Specifying the alternative TFTP server


In addition to the primary TFTP server, you can specify an alternative TFTP server with the following command:
set alternate tftp <ip address[:port]>
Switching from the alternative to the primary TFTP server
If the alternative TFTP server has been active and you want to switch back to the primary TFTP
server, use the following command to change TFTP servers:
activate tftp
Switching from the primary to the alternative TFTP server
If the primary TFTP server has been active and you want to switch back to the alternative TFTP
server, use the following command to change TFTP servers:
activate alternate tftp
Downloading software images
You can download a software image from a TFTP server to the gateway by entering:
download software <remote filename>
Enter the following command to conclude the software image switchover:
activate software
During this restart you will be asked if the gateway should be completely reinstalled (deleting
the ash memory and reinitializing it) or if an update should be performed (replacing the existing les without modifying the conguration).

>

This choice is only available if the software was downloaded from a V.24 terminal.

A complete reinstallation results in an empty database with only one software image in the
gateway. All previous conguration data is lost.
If an update is performed, the currently active software image is replaced by the new image
which is then used at the next reboot.
Loading a conguration onto the server
The following command copies the current conguration le to the TFTP server:
upload configuration <remote filename>
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Command Line (CLI)


Configuration

For internal use only

Downloading, activating and saving a conguration from the server


This command copies a conguration le from the TFTP server to the gateways ash memory:
download configuration <remote filename>
Execute the following command to activate the new conguration le:
activate configuration
The downloaded conguration le replaces the conguration le in the ash memory. Once the
command activate configuration has been executed, the new conguration is active.
Execute the following command to save the new conguration after a successful restart:
save configuration
This transfers the new conguration from the RAM to the ash le system.
TFTP
In addition to the special commands described above, you can also access the TFTP server
directly. This is particularly useful for reading trace and event logs. Binary data transfers are
supported.

>

For security reasons, HiPath HG 1500 can only operate as a TFTP client. The TFTP
server must be set up on the partner device.

The put tftp command transfers les from the gateway to the server; get TFTP transfers
les from the server to the gateway:
get tftp <remote filename> [<local filename>]
put tftp <remote filename> [<local filename>]
To load trace or event logs on the server, enter:
upload trclog <remote filename>
upload evtlog <remote filename>
The protocols are also available on the server as:
/trace/trace.txt
/trace/trace.bak
/evtlog/evtlog.txt
/evtlog/evtlog.bak

A-6

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For internal use only

A.3

Command Line (CLI)


Maintenance

Maintenance

The maintenance commands enable you to determine the current administrative status of the
gateway, to use tools for diagnosing and controlling the gateway and to restart the gateway.

A.3.1

Inspection

Gateway conguration
These commands display information on the various aspects of the gateway conguration and
the gateway time:
show versions
show uptime
show time
Gateway start conguration
This command displays information on the current start conguration of the gateway:
show boot
Gateway status
The following commands display information on the use of the RAM and ash memory:
show memory
show flash
Viewing APR cache
To view the current contents of the APR cache, enter:
show arp cache
Interface statuses
The following commands display information on status of the interfaces:
show if counters
show if states

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A-7

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Command Line (CLI)


Maintenance

For internal use only

Displaying the IP address, name or subnet mask of the gateway


To view the gateway name, IP address or subnet mask, enter:
show hostname
show ip address
show ip subnet
Information on the active TFTP server addresses
To display the IP addresses of the primary and alternative TFTP server and to check which
server is currently active, enter:
show tftp
Default router information
A default router must be assigned to the gateway.
To view the IP address of the current default router:
show default gateway
Viewing static route entries
To view the entries for static routes, enter:
show route
Ping
This command sends an ICMP ECHO_REQUEST packet to another device in the network.
ping <ip address>

A.3.2

Resetting the Gateway

There are various commands available for resetting the gateway:


Command

Description

reset

Restarts the gateway with the current conguration.

reset factory

Resets the conguration data to the factory default and


starts the gateway with this conguration.

Table A-2

A-8

Reset commands

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Command Line (CLI)


List of All CLI Commands

For internal use only

>

Administrators must ensure that they arrange a gateway restart to suit other users
(if any).

Normal reset
To restart the gateway with the current conguration data, enter:
reset
Resetting using the preset conguration
To restart the gateway with the factory default conguration, enter:
reset factory

A.4

List of All CLI Commands

The following table contains all the CLI commands. In addition to a brief description, the table
also indicates whether a write privilege is required for using the command.
Command

Description

Write
Access

activate configuration Activates a newly loaded conguration le.

No

activate software

Loads the contents of a self-extracting le.

Yes

activate alternate
tftp

Switches from the primary to the alternative TFTP


server.

Yes

activate tftp

Switches from the alternative to the primary TFTP


server.

Yes

add telnet client

Adds a Telnet client.

Yes

add wbm client

Adds a WBM client.

Yes

delete telnet client

Deletes a Telnet client.

Yes

delete wbm client

Deletes a WBM client.

Yes

download configuration Copies a conguration le from the TFTP server to


the ash le system.

Yes

download software

Loads a software image from the TFTP server.

Yes

get tftp

Transfers les from the TFTP server to the gateway.

Yes

get write access

Reserves write access.

No

Table A-3

Overview of CLI Commands

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Command Line (CLI)


List of All CLI Commands

For internal use only

Command

Description

Write
Access

help

Displays the list of all available commands.

No

logout

Terminates a session.

No

ping

Dispatches a data packet.

No

put tftp

Transfers les from the gateway to the TFTP server.

Yes

release write access

Releases write access.

Yes

reset

Restarts the gateway with the current conguration.

No

reset factory

Resets the conguration data to the factory default


and starts the gateway.

Yes

save configuration

Saves a conguration after the restart.

Yes

set alternate tftp

Selects the alternative TFTP server.

Yes

set default gateway

Assigns the default router.

Yes

set hostname

Denes the gateway name.

Yes

set ip address

Assigns an IP address.

Yes

set ip subnet

Assigns a subnet mask.

Yes

set tftp

Selects the primary TFTP server.

Yes

show arp cache

Displays the current contents of the ARP cache.

No

show boot

Displays the start conguration.

No

show default gateway

Displays the IP address of the default router.

No

show flash

Displays the utilization ratio of the ash memory.

No

show hostname

Displays the gateway name.

No

show if counters

Displays the interface counter.

No

show if states

Displays the interface status.

No

show ip address

Displays the IP address.

No

show ip subnet

Displays the subnet mask.

No

show memory

Displays the utilization ration of the RAM.

No

show routes

Displays the entries for static routes.

No

show telnet clients

Displays the available Telnet clients.

No

show tftp

Displays which TFTP server is active.

No

Table A-3

A-10

Overview of CLI Commands

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Command Line (CLI)


List of All CLI Commands

For internal use only

Command

Description

Write
Access

show time

Displays the gateway time.

No

show uptime

Displays how long the gateway is enabled.

No

show versions

Displays the software versions available.

No

show wbm clients

Displays the existing WBM clients.

No

upload configuration

Copies the current conguration le to the TFTP


server.

Yes

upload evtlog

Loads the event log le to the TFTP server.

Yes

upload trclog

Loads the trace log le to the TFTP server.

Yes

who has write access

Displays who has write access.

No

Table A-3

Overview of CLI Commands

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Command Line (CLI)


List of All CLI Commands

A-12

For internal use only

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Admain_anhang_B.fm
Boot Command Line (Boot CLI)
Rebooting

Boot Command Line (Boot CLI)

The boot command line has a command set with which you can control and inuence the startup of HiPath HG 1500.

B.1

Rebooting

HiPath HG 1500 can be rebooted via the standard Reset command line or via the WBM Reset
button. The startup procedure can be interrupted by pressing any key on the keyboard of a terminal connected to the V.24 interface.

B.1.1

Initiating Startup

To reboot an already operating HiPath HG 1500:

Key combination
Press <CTRL>-X at the same time.

WBM input
Click the Reset icon.

Command line
Enter the Reset command on a terminal connected to the V.24 interface or alternatively
on a Telnet terminal.

In all of these cases, the gateway will restart with the current conguration.

B.1.2

Boot Sequence

The rmware performs the following tasks during startup:


1.

It initializes the hardware components of the board.

2.

It tests the hardware components (module test). The Boot ROM displays the results of the
integrated self-test as well as information on the boards and the current start parameter
(Boot Line). A three-second countdown is subsequently performed and displayed on the
screen. The boot procedure can be interrupted during the countdown by pressing any key
on the terminal connected to the V.24 interface.

3.

Once the count down has ended, the system loads the software image from the ash memory into RAM and starts it.

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Boot Command Line (Boot CLI)


Controlling the Boot Procedure

For internal use only

4.

Starting the software image activates all hardware components, initializes the kernel, congures the TCP/IP stack (using the IP address given in the start parameters) and links the
driver to the kernel.

5.

The Boot ROM starts a checking process to observe the gateway. If this process determines that the gateway is hanging, it will reboot automatically with the current conguration.

LED indicators when booting


LED status

Meaning

LED Fail ashes


red

Flashing LED indicates that software is being reloaded.

LED Fail is off, LED The boot procedure is nished and the board is operational.
Run is lit
Table B-1

B.1.3

LED indicators when booting

Interrupting the Boot Procedure

The message Press any key to stop auto-boot appears on the terminal during the boot procedure. The boot procedure can be interrupted within three seconds by pressing any key on a
keyboard connected to the V.24 interface. The session then starts as for the root administrator
and requests a password.
You can manually control the boot procedure by specifying boot commands and changing the
start parameters. The Fail LED ashes for as long as the boot procedure is interrupted.

B.2

Controlling the Boot Procedure

B.2.1

Boot Commands

The following commands are available for controlling the boot procedure:
Command

Description

Reads the TFFS start parameters (True Flash File System) from the ash
memory.

Reads the default start parameters.

Formats TFFS. You are requested to specify if Low Level formatting should
be performed (recommended if there are serious problems. Low Level formatting takes longer than standard formatting)

Table B-2
B-2

Boot Commands
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Boot Command Line (Boot CLI)


Controlling the Boot Procedure

For internal use only

Command

Description

Writes the start parameters to TFFS.

Loads a software image and copies it to TFFS (per TFTP).

Loads a le and copies it to TFFS (per TFTP).

Lists the contents of the current TFFS directory.

Modies the directory.

Displays the path for the current directory.

Creates a new TFFS directory.

Deletes a directory.

Creates a le with any desired name (0 bytes in length) in the TFFS, enabling
specic switch les to be created for more thorough error detection by the
developer.

#
*

These commands can be used to correct a faulty RAM disk during a restart.
The gateway behaves in the same way as when disconnecting and reconnecting (for debugging only).

Deletes a le from the TFFS.

Displays this list.

Starts the system (loads and executes software).

Displays the start parameters.

Changes the start parameters (see also Table 4).

Small L prints the Boot logo.

Table B-2

Boot Commands

Boot commands can only be specied via a terminal that is connected to the V.24 interface.
They are not available in Telnet sessions.

B.2.2

Start Parameters

The following parameters can be modied using the c boot command:


Parameters
boot device

Description
Start unit; available units: emac0 or tffs/

processor number Always zero.

Sample value
emac0
0

host name

Name of the host from which the system is being started. host1

le name

Complete path of the module to be started.

Table B-3

X_CG25_C.001

Start Parameters

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Boot Command Line (Boot CLI)


Controlling the Boot Procedure

Parameters

For internal use only

Description

Sample value

inet on ethernet
(e)

IP address of HiPath HG 1500


including the subnet mask.

139.1.24.88
255.255.255.0

inet on
backplane (b)

Not used, stays empty.

host inet (h)

IP address of the BootP server from which the system


should be started.

gateway inet (g)

IP address of a gateway node if the BootP server is not 139.1.21.13


in the same network as the target device.

user (u)

Access name of the administrator for FTP.

139.1.1.30

ftp password (pw) Password for the FTP administrator name.


ags (f)

Conguration options that are specied as numerical


values:
0x00 Load the start conguration via FTP (default)
0x02 Load icon for local system
0x04 Deactivate automatic startup
0x08 Quicker automatic start (no countdown)
0x20 Deactivate logon protection
0x80 Load start conguration via TFTP

target name (tn)

Name of the target system that is to be added to the host


table (necessary).

other (o)

Must always be set to emac.

Table B-3

B.2.3

0x00

Start Parameters

Editing Start Parameters

If c is specied in the command line, the rst current start parameter is displayed (for example:
boot device emac0). To modify this value, specify the new value after the value displayed.
Press z to save the new value.

>

B-4

If the start parameters were modied with the c command but not saved, only the
RAM data is changed. The modied data is only used for the next boot procedure.
The changes are only saved to the ash memory after successful startup using the
modied parameters.

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Boot Command Line (Boot CLI)


Software Installation using the Boot CLI

For internal use only

The following commands are available for navigating within the command line and for editing
entries.
Command

Description

Entering a point deletes the content of the line.

Input key

Pressing the input key displays the next parameter line.

Entering a minus sign displays the contents of the previous parameter line.

CTRL-d

Inputting <CTRL>-D terminates the editing process for start parameters.

Table B-4

B.3

Commands for Editing Start Parameters

Software Installation using the Boot CLI

Proceed as follows to correctly install the software using the Boot CLI:

B.3.1

Preparations

The TFTP server is available. A self-extracting le (*.inst) containing the software image is available on the server in a known directory. This le automatically installs the
software during system startup.

A console is connected to the V.24 interface.

B.3.2

Loading the Software to the Flash Memory

1.

Press any key on the connected console keyboard if the message Press any key to stop
auto-boot... is displayed on the terminal. The session then starts as for the root administrator and requests a password.

2.

Enter a valid password.

3.

Press c and change the start parameters to the following values:


Parameters

Value

boot device

emac0

processor number

host name

Name of the TFTP or FTP server.

le name

Name of the le containing the software image (e.g. X_CG25_C.001).

inet on ethernet (e)

IP address of the HG 1500 including the subnetwork mask.

inet on backplane (b) No changes required.


Table B-5

Start Parameters for Software Installation via Boot CLI

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Boot Command Line (Boot CLI)


Software Installation using the Boot CLI

For internal use only

Parameters

Value

host inet (h)

IP address of the TFTP or FTP server.

gateway inet (g)

Gateway IP address, via which the TFTP or FTP server can be


reached (optional).

user (u)

FTP access name.

ftp password (pw)

FTP password.

ags (f)

In the case of FTP: 0x00, in the case of TFTP: 0x80

target name (tn)

Name of the HiPath HG 1500.

other (o)

emac

Table B-5

Start Parameters for Software Installation via Boot CLI

4.

Once you have changed the start parameters, enter the w command.

5.

Enter the extension 001 at the prompt. The le name is now SW_IMAGE.001.

6.

Wait until the data transfer is complete. If errors occur, check the values of the start parameters and the LAN cable connection and make sure that the FTP or TFTP server is operational.

7.

Once the data has been transferred you will be asked if the changes made to the start parameters are to be saved. Press y to save your changes.

8.

Now run the self-extracting le (*.INST) and wait for the system to restart.

The new software is now installed on the board. All user-dened congurations are deleted and
the boards database is empty.

B-6

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For internal use only

Tables

Tables

This chapter contains

trace templates and

event templates.

To provide a clear overview, these tables are displayed horizontally.

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C-1

C-2

Trace Templates

EVTLOG

EVTLOGTRAP

SENDTMT

SYSTEM: 3
EVTLOG: 3

Standard trace prole to observe system relevant data, like important status messages and event information

Tables
Trace Templates

disabled

SystemInfo

Description

Reports when a call is rejected due to overload handling

INTRA (6)

Prole contains the following


Trace Components and Levels
(per Component)

Shows whether overload handling by the SSM is enabled or not

receiving a message (extra info for TMT)

error while sending or posting a message (extra info for TMT)

INTER (3)

Activation/Deactivation of an Trace Prole for an occurred event

Mutex blocking situations

6
3

Ensure that events are also visualized via trace on console/in trace log/via lan trace

Always on, global system information (do not change this)

Description

Trace Prole Name Prole per Default


Enabled/Disabled

Proles

SYSTEM

SERVICE_TRACE

Congured
Default Trace
Level

Component

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

System Traces

Components

C.1.1

The following tables contain the original trace templates. The tables are sorted according to trace components and factory default trace proles.

C.1

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Congured
Default Trace
Level

Component

TOOLS

DISPATCH

MANAGER

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ADMIN

problems with logical msg queue (see remarks above)


wrong coded component message handling, internal SW problems
- Message not unregistered (wrong RecvListType)
- Message not registered (wrong RecvListType)
- Post Message not successful (wrong RecvListType)
- Send Message not successful (wrong RecvListType)
- Unregistered Post Message
- Unregistered Send Message
(see remarks for trc level 6)

6 / 9

incoming and outgoing admin messages with all details


This has an impact to the system performance.
incoming and outgoing admin messages with all details;
also internal admin messages, like polling information.
This has a big impact to the system performance.

3
9

problems with deleting, adding, changing objects of managers

This has a big impact to the system performance.


This setting should only be used for getting message details

listing of the msg header of all messages sent via dispatcher


This has an impact to the system performance.
This setting must be preferred for getting an overview
detailed listing of all messages sent via dispatcher

nishing of class OSThread threads

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

OAM / WBM Traces

Components

C.1.2

Admain_anhang_C.fm

For internal use only

Tables
Trace Templates

C-3

C-4

RIPCONF

SWCONF

EMAIL_MANAGER

TIME_SYNC

OAM

MGAF_TBL

Congured
Default Trace
Level

Component

stack overow information for all tasks


stack usage information for all tasks
execution of OAM Threshold Timer
OAM Task Queue Problems like queue full, ...
problems when conguring SNTP/Time Synchronization (not relevant for HXG3, moved to
TIME_SYNC)

4
5
5
6
6

RIP not initialized,


Loopback Entry not initialized
own RIP Entry not initialized

(This Trace Component is not relevant for HXG3)

Information about sending E-Mails and connections to mail server

detailed socket information

6
3

login/logout/connection status information

detailed information about job interna of any kind of jobs, e.g. HTTP le transfer, MGAF etc.

fatal errors, e.g. missing parameters, invalid session ID

status information about job handling and process

fatal errors, e.g. missing parameter, unknown commands etc.

problems when conguring SNTP/Time Synchronization (not relevant for HXG3)

data ow of routing wizard actions - create default routes, delete routes, ... (not relevant for
HXG3)

data ow of uploads and backup/exports/upgrades (requires to execute the admin action)

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Admain_anhang_C.fm

Tables
Trace Templates
For internal use only

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Congured
Default Trace
Level

Component

SESSION_MGMT

OAM_ACTIONLIST

COMMUNITIES

Trap

SNMP

CMGMT

write admin session data to persistency w/wo synching

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Detailed Trap Information

0-9

status, ..., detailed information about CLI actions.


Only use this trace after discussion with development

status, ..., detailed information about the congured data (via SNMP) and internal SNMP informations and problems.
Only use this trace after discussion with development

Status Information like:


- trap receive ok
- trap received from local host or from anywhere
- error information
Add/remove Trap to/from Trap Buffer

0-9

Important status information (trap from IP and port, SNMP Trap Version)
Fatal errors when receiving traps

Add/delete/change SNMP read/write/trap communities


Receive SNMP Trap Destination via Autodiscovery

execution of automatic scheduled actions (garbage collection, gatekeeper switchback, ...)

admin session creation or verication


(only >= 2.1)
admin session update
removal of expired admin session
closing admin sessions
write token/access handling (get/release)

info about: GetUserInfo, SessionUpdate, SessionIDVerication

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Admain_anhang_C.fm

For internal use only

Tables
Trace Templates

C-5

C-6

Congured
Default Trace
Level

WEBAPPL

SECURITY_SVC

WEBSERVER

WEBSRV_SYS_IF

WEBSRV_CLIENT_ 0
IF

Component

fatal errors, e.g. missing parameter, unknown commands etc


status information and handling
detailed information, method calls

3
6

entry/exit of important webApplication functions/methods only for developers

entry/exit of important webSever functions/methods (for developers)

3/6

Login data send to admin Interface, Response send to client, internal param table information

user/password information

6
9

admin interface trace


data send to the admin interface, xml data got from the admin interface

http socket trace


the http data, including the http stack coming form the browser are printed
the http data, including the http stack of dynamic pages (xml) and generated/static pages
(htm,html) () send to the browser are printed

same as 3, additionally with traces for polling requests.

note: the WEBSRV_SYS_IF trace includes no trace information for polling requests
data send to and coming from gatekeeper (gateway detection, autodiscovery)

http socket trace (without tracing polling requests)


the http data, including the http stack coming form the browser are printed
the http data, including the http stack of dynamic pages (xml) send to the browser are printed

trace all requested (URI/URL) coming from a http-client (normally a browser)


only the name of the URI is printed

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Admain_anhang_C.fm

Tables
Trace Templates
For internal use only

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ADMIN: 3
WEBSRV_CLIENT_IF: 1
WEBSRV_SYS_IF: 2

disabled

disabled

AdminOverview

AdminDetails

ADMIN: 9
WEBSRV_CLIENT_IF: 1
WEBSRV_SYS_IF: 2
WEBSERVER: 6
WEBAPPL: 6

Prole contains the following


Trace Components and Levels
(per Component)

Trace Prole Name Prole per Default


Enabled/Disabled

Proles

Details for the Admin Data Flow.


Details are shown at all interfaces (WBM/AdminReceiver)
(This Prole has a big impact to the system performance)

Overview for the Admin Data Flow.


Important Information at WebServer IF is shown.
Admin messages are shown in detail at the Admin Receiver IF.
(This Prole has an impact to the system performance)

Description

Admain_anhang_C.fm

For internal use only

Tables
Trace Templates

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C-7

C-8

SUSY_LICMGMT

disabled

License_
Management_1.3

LICMGMT: 6
DEVMGR: 3
SCN: 3
HFA_Manager: 3

LICMGMT: 6
DEVMGR: 3
SCN: 3

disabled

More details

License_
Management_1.2

Function exits and results

Trace for analysis of License Management, HiPath 3.0

Trace for analysis of License Management, Hicom 1.2

Description

Received and sent messages via AdminIF

Prole contains the following


Trace Components and Levels
(per Component)

not used

Description

Trace Prole Name Prole per Default


Enabled/Disabled

Proles

Congured
Default Trace
Level

Component

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Licence Management Trace

Components

C.1.3

Admain_anhang_C.fm

Tables
Trace Templates
For internal use only

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SUSY_IPACCSRV

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HG 1500 V3.0, Administration and Maintenance

disabled

IP_Accounting_
Results

IPACCSRV: 6
PPTP_PROC: 3
PPPOE_PROC: 3
PPP_STACK_PROC: 3

IPACCSRV: 6

disabled

More details

IP_Accounting_
Client

Function entries and exits

Trace for analysis of IP Accounting

Trace for problems with the IP Accounting Client

Description

Received and sent messages (from/to message queue, socket), IP client status

Prole contains the following


Trace Components and Levels
(per Component)

Logon, Logoff

Description

Trace Prole Name Prole per Default


Enabled/Disabled

Proles

Congured
Default Trace
Level

Component

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

IP Accounting Trace

Components

C.1.4

Admain_anhang_C.fm

For internal use only

Tables
Trace Templates

C-9

C-10

GSA Trace

SUSY_GSA

SUSY_GSA_DISP

SUSY_GSA
SUSY_GSA_DISP

Disabled

GSA

Gatekeeper Supervisory Application


GSA dispatcher

Description

Trace for low importance and very detailed message tracing

Prole contains the following


Trace Components and Levels
(per Component)

Trace for semi important and more detailed tracing

Trace for low importance and very detailed message tracing

9
Trace for very important message tracing for GSA dispatcher

Trace for semi important message tracing (semi detailed)

Gatekeeper Supervisory Application trace for very important message tracing

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Trace Prole Name Prole per Default


Enabled/Disabled

Proles

Congured
Default
Trace Level

Component

Components

C.1.5

Admain_anhang_C.fm

Tables
Trace Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

CP Trace

Congured
Default Trace
Level

Component

H323Client

IPNC

NU_LEGCTRL

HFA_ADAPTER

Components

C.1.6

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
Incoming and outgoing messages, object creating/destroying
Methods calling
More details

3
6
9

Checking variables and pointers

9
Startup/Shutdown

Function entries and exits, states of call objects

Received and sent messages, parameters printing

Level6 + details of the processing within individual methods/functions

9
Startup, shutdown

Level3 + interface between sub-components: IPNCC, IPNCA

Level0 + Messages received from other components: SI, HFAM, NU, H323, SSM

Level6 + details of the processing within individual methods/functions and messages sent to
other components: NWRS, System Interface

No sub-components exist: same as Level3

only trace error and status conditions

Messages received from other components: OAM

Not used

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Admain_anhang_C.fm

For internal use only

Tables
Trace Templates

C-11

C-12

SSM

SCNPAY

PPP_CC

HFA_Manager

NWRS

Congured
Default Trace
Level

Component

External interfaces of SCN Payload Manager. Maintains B-Channels and de-multiplexes messages into signaling relevant information and payload relevant information.
External and internal interfaces of SCN Payload Manager.
External and internal Interfaces and details of the processing within SCN Payload Manager.

6
9

External and internal Interfaces and details of the processing within Network Routing Service.

External and internal interfaces of Network Routing Service.

Not used

External interfaces of Network Routing Service. Determines protocols and resources for incoming calls, manages out dial rules.

Tables
Trace Templates

Not used

External and internal Interfaces and details of the processing within Session Signaling Manager.

External and internal interfaces of Session Signaling Manager.

6
9

External interfaces of Session Signaling Manager. Manages the session/call signaling objects). Used to trace Call Message Handling.

External and internal Interfaces and details of the processing within PPP Call Control

9
Not used

External and internal interfaces of PPP Call Control

External interfaces of PPP Call Control to other components, z.B. PPP-Manager

More details

Methods calling

Not used

Incoming and outgoing messages, object creating/destroying

Startup/Shutdown

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

A31003-H3540-A800-1-7619, 2003-05-02
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SPL

CPMSG

SDR

SS

H323Client: 9
NWRS: 9
SSM: 3
DSS1: 3
IPNC: 3, SI: 3, SSM: 3, NU: 3,
HFAM: 3 SPL: 3

H323_Client_Admin disabled

IPNC-Std

Standard trace prole for problems with establishment/termination of PPP


connections

Standard trace prole to observe the conguration of H323 clients

Description

For internal use only

disabled

Prole contains the following


Trace Components and Levels
(per Component)

Trace conversion of party numbers.

External and internal Interfaces and details of the processing within Statistical Data Recording.

External and internal interfaces of Statistical Data Recording.

Not used

External interfaces of Statistical Data Recording. SDR collects call related data by monitoring
the interfaces.

Not used

Detailed trace for call relevant internal messages.

9
0

Trace call relevant internal messages.

External and internal Interfaces and details of the processing within Session Payload Manager.

External and internal interfaces of Session Payload Manager.

Not used

External interfaces of Session Payload Manager. Manages the session/call payload objects.

Not used

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Trace Prole Name Prole per Default


Enabled/Disabled

Proles

Congured
Default Trace
Level

Component

Admain_anhang_C.fm

Tables
Trace Templates

C-13

disabled

disabled

disabled

disabled

disabled

disabled

IPNC-Error

IPNC-Internal

IPNC-Detailed

C-14

PPP_CC-Std

PPP_CC-Features

PPP_CC-Detail

Standard trace prole for problems with establishment/termination of PPP


connections

Trace prole for detailed analysis of IPNC

Trace prole for internal analysis of IPNC

Trace prole for only tracing error and status conditions

PPP_CC: 9, PPPM_TBAS: 3,
Detailed trace prole for problems with establishment/termination of PPP
PPPM_TSTD: 3, SSM: 3, GWSI: 3 connections

PPP_CC: 6, PPPM_TBAS: 6,
Trace prole for problems with PPP features. callback, retry and short hold
PPPM_TSTD: 6, SSM: 6, GWSI: 3 mode

PPP_CC: 3, PPPM_TBAS: 3,
PPPM_TSTD: 3, SSM: 3, SPL: 3

IPNC: 9, SI: 3, NU: 3, HFAM: 3,


SSM: 3, SPL: 3

IPNC: 6

IPNC: 0

Admain_anhang_C.fm

Tables
Trace Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Congured
Default Trace
Level

Component

CN

CNQ

DSS1

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HG 1500 V3.0, Administration and Maintenance

CNIWK

CNQIWK

Q931

Traces about encoding/decoding of IEs.


Trace all information available.

3/6
9

Trace all information available.

Normal operation traces.

Traces about encoding/decoding of IEs.

3/6

For internal use only

Normal operation traces.

Trace all information available.

9
0

Traces about encoding/decoding of IEs.

3/6

Trace all information available.

9
Normal operation traces.

Long description of messages.

3/6

Short description of messages, normal operation traces.

Trace all information available.

9
0

Long description of messages.

3/6

Trace all information available.

9
Short description of messages, normal operation traces.

Long description of messages.

3/6

Short description of messages, normal operation traces.

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

SCN Protocol Trace

Components

C.1.7

Admain_anhang_C.fm

Tables
Trace Templates

C-15

C-16

CAR

NU

REG

Congured
Default Trace
Level

Component

Not used
Trace level to see messages received from other components
To be used when there are problems with IP Networking Call Setup in an AllServe conguration (with Allserve Server)
Trace level to see the ow within the functional blocks of the REG component
To be used when there are problems in case of IP Networking Call Address Resolution in an
Allserve Conguration (with Allserve Server)
Trace level to see the details of the processing between and within individual functional blocks
To be used when there are major problems within REG or on the interface with REG

Trace level to see the details of the processing between and within individual functional blocks
of CAR
To be used when there are major problems within CAR or on the interface with CAR

Trace level to see the ow within the functional blocks of the CAR component
To be used when there are problems in case of IP Networking Call Address Resolution

Trace level to see messages received from other components


To be used when there are problems in case of IP Networking Call Setup

Trace level to see the details of the processing between and within individual functional blocks
of NU
To be used when there are major problems within NU or on the interface with NU

Trace level to see the ow within the functional blocks of the NU component
To be used when there are signaling problems in case of IP Networking

Not used

Trace level to see messages received from other components


To be used generally when there are problems in case of IP Networking

Not used

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

IP Networking Trace

Components

C.1.8

Admain_anhang_C.fm

Tables
Trace Templates
For internal use only

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HG 1500 V3.0, Administration and Maintenance

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NS

GWSI: 3, DEVMGR: 3, NU: 3,


CAR: 3, REG: 3, NS: 3, SOH: 9,
DELIC_DRIVER: 6, MSC_TMT: 6
GWSI: 3, DEVMGR: 3,
DISPATCH: 3, CN:6, SSM: 6,
NU: 6, NU_LEGCTRL: 6, CAR: 6,
SOH: 9
GWSI: 3, DEVMGR: 6,
DISPATCH: 3, CN: 6, SSM: 6,
NU: 3, NU_LEGCTRL: 3, H323: 6,
HSA_H225_CS: 6, HSA_H245: 6,
SCN: 6, LAN: 6, MSC: 6,
DELIC_DRIVER: 6

disabled

IPTRKVoice1.2-Sig- disabled
nalling

IPTRKVoice1.2-Pay- disabled
load

Trace level to see the details of the processing between and within individual functional blocks
of NS
To be used when there are problems within NS or on the interface with NS

IPTRKVoice1.2Cong

Trace level to see the ow within the functional blocks of the NS component
To be used when there are problems in case of IP Networking connection failure within a conguration with Alive Check activated

Trace Prole for IP Networking Voice V1.2 when there are problems with
the payload

Standard Trace Prole for IP Networking Voice V1.2

Trace Prole to analyze the IP Networking V1.2 conguration settings during startup time

Description

Trace level to see messages received from other components


To be used generally when there are problems in case of IP Networking connection failure
within a conguration with Alive Check activated

Prole contains the following


Trace Components and Levels
(per Component)

Not used

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Trace Prole Name Prole per Default


Enabled/Disabled

Proles

Congured
Default Trace
Level

Component

Admain_anhang_C.fm

For internal use only

Tables
Trace Templates

C-17

C-18
GWSI: 3, DEVMGR: 6,
DISPATCH: 3, CN: 6, SSM: 6,
NU: 3, IPNC: 6, H323: 6,
HSA_H225_CS: 6, HSA_H245: 6,
SCN: 6, LAN: 6, MSC: 6,
DELIC_DRIVER: 6

IPTRKVoice1.3-Pay- disabled
load

GWSI: 3, DEVMGR: 3, NU: 3,


CAR: 3, REG: 3, NS: 3, SOH: 9,
DELIC_DRIVER: 6, MSC_TMT: 6,
IPNC: 6
GWSI: 3, DEVMGR: 3,
DISPATCH: 3, CN: 6, SSM: 6,
NU: 6, IPNC: 6, CAR: 6, SOH: 9

disabled

IPTRKVoice1.3-Sig- disabled
nalling

IPTRKVoice1.3Cong

Trace Prole for IP Networking Voice V1.3 when there are problems with
the payload

Standard Trace Prole for IP Networking Voice V1.3

Trace Prole to analyze the IP Networking V1.3 conguration settings during startup time

Admain_anhang_C.fm

Tables
Trace Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

H.323 Trace

DETAIL
INTER

STATUS

STATUS

STATUS

STATUS

DETAIL

SUSY_HSA_H225_
CS

SUSY_HSA_H225_
RAS

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HG 1500 V3.0, Administration and Maintenance

SUSY_HSA_H245

SUSY_HSA_
SYSTEM

SUSY_HSA_RV_
LOG

SUSY_PERFM_SIG STATUS

Performance trace for signalling part. Trace of SETUP, CONNECT and RELEASECOMPLETE

Logging of RADVision stack traces

Information traces
Receipt of dispatcher messages, admin receiver, initialization/destruction HSA, HSA thread
handling
Post message to H.323 protocol manager, call handle counter
Function trace, conguration parameter trace

Information traces
Callbacks that lead to a message towards H.323 protocol manager, stack API functions that
lead to a LAN message
Callbacks that just collect parameter information
Function/parameter trace

Information traces
Callbacks that lead to a message towards H.323 protocol manager, stack API functions that
lead to a LAN message
only used in specic situations
Function/parameter trace

Information traces, H.323-stack API errors


Callbacks that lead to a message towards H.323 protocol manager, stack API functions that
lead to a LAN message
PVT usage of H.323 stack
Function/parameter trace

Information traces
Receipt of dispatcher messages, admin receiver
Post/Send message to other components
Function/parameter trace

Description

For internal use only

INTRA
DETAIL

STATUS
INTER

INTRA
DETAIL

STATUS
INTER

INTRA
DETAIL

STATUS
INTER

INTRA
DETAIL

STATUS
INTER

STATUS
INTER
INTRA
DETAIL

STATUS

SUSY_H323

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Congured
Default Trace
Level

Component

Components

C.1.9

Admain_anhang_C.fm

Tables
Trace Templates

C-19

C-20

disabled

H323_ANALYSIS_
CALL

disabled

H323_CLIENT_
PAYLOAD

disabled

disabled

H323_CLIENT_
DETAIL_SIG

H323_ANALYSIS_
STARTUP

EVTLOG: 3
H323:3
HSA_SYSTEM: 3
SSM: 3
DSS1: 3

disabled

H323_CLIENT_SIG
NALLING

EVTLOG: 3
HSA_SYSTEM: 9
HSA_H225_CS: 9
HSA_H245: 9
H323: 9

EVTLOG: 3
HSA_SYSTEM: 9
H323: 9

EVTLOG: 3
H323: 9
SCNPAY: 3
DSS1: 3
SPL: 9
DEVMGR: 3
LAN: 6
MSC: 0

EVTLOG: 3
HSA_H225_CS: 6
HSA_H245: 6
HSA_SYSTEM: 6
H323: 3
SSM: 3
SCNPAY: 3
DSS1: 3
SPL: 3

Prole contains the following


Trace Components and Levels
(per Component)

Trace Prole Name Prole per Default


Enabled/Disabled

Proles

This prole should be activated when call related events are logged for the
H323 protocol components.It should be used for single call analysis only

This prole should be activated when events are logged for the subsystem
HSA_SYSTEM or when there are indications for a wrong conguration/
startup of H323.

Prole should be used to trace payload problems of a H323 client call. It


should be used for single call analysis only

Prole used to get a more detailed trace for signaling problems of a H323
client call.
It should be used for single call analysis only

Prole used to trace signaling problems of a H323 client call. First analysis
trace

Description

Admain_anhang_C.fm

Tables
Trace Templates
For internal use only

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HG 1500 V3.0, Administration and Maintenance

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DEVMGR

LAN

SCN

IFTABLE

SUSY_DEVMGR: 6
SUSY_IFTABLE: 6
SUSY_DEVMGR: 3
SUSY_ DEVMGR: 3
SUSY_LAN : 6
SUSY_SCN : 6

Disabled

Disabled

DEVMGR-Startup

DEVMGR-CP

DEVMGR-Overview Disabled

Not used

Shows interface functions with important parameters

For internal use only

Shows the Callprocessing interface functions for Call-Setup/-Release

Shows the Startup of Device Manager and IF-table conguration

Description

Shows function calls with important parameters

Prole contains the following


Trace Components and Levels
(per Component)

Shows errors

Shows detailed informations

9
3

Shows interface functions with important parameters

Shows detailed informations

9
Shows some normal operation cases and errors

Shows interface functions with important parameters

Shows some normal operation cases and errors

Shows CP interface functions for call setup and errors

Description

Trace Prole Name Prole per Default


Enabled/Disabled

Proles

Congured
Default Trace
Level

Component

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Device Manager Trace

Components

C.1.10

Admain_anhang_C.fm

Tables
Trace Templates

C-21

C-22

HIP Trace

GWHIP

SUSY_IPSTACK_
HIP_IF

GWSI:3, GWHIP:3

disabled

HIP-Standard

Not used

Standard Trace Prole for HIP (Proxy IP Access for HiPath 3000)

Description

Not used

Prole contains the following


Trace Components and Levels
(per Component)

Standard trace level to see the conguration of the HIP I/F to the IP-Stack

Not used

Not used

Not used

Standard trace level to see the ow within and between functional blocks of HIP

Not used

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Trace Prole Name Prole per Default


Enabled/Disabled

Proles

Congured
Default Trace
Level

Component

Components

C.1.11

Admain_anhang_C.fm

Tables
Trace Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
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SUSY_IPSTACK_
NAT

SUSY_SOH

SUSY_IPSTACK

SUSY_IPSTACK_
GLOBAL

SUSY_IPSTACK_
ROUTE

SUSY_IPSTACK_
1LAN_IF

SUSY_IPSTACK_
2LAN_IF

TESTLW

MAC_FILTER

IP_FILTER

Component

Congured
Default Trace
Level

0-9

status, ..., detailed information about TESTLW actions.


Only for developers.

Handling of cong data

Handling of cong data

Error situation of routing data

Handling of cong data

Error situation in IP-accounting hash functions.


Only for developers

Status, , detailed information about SOH internal.


Only for developers

For internal use only

Initialization
Detailed information about NAT Processing
Translated data

Show rule, that led to the decision

9
3
6
9

Decision: pass/delete

Show rule, that led to the decision

9
Packet

Decision: pass/delete

Packet/direction

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

SW Platform Trace

Components

C.1.12

Admain_anhang_C.fm

Tables
Trace Templates

C-23

C-24

SUSY_MSP_HDLC

ASP

ASP_DSP_IOCTL

SUSY_FAXCONV_
LOGT

SUSY_DELIC_
DRIVER

SUSY_FAXCONV_
OS

SUSY_FAXCONV_
IF

SUSY_X25

SUSY_FAXCONV_
T30INT

SUSY_FAXCONV_
T30DOWN

SUSY_X75

SUSY_FAXCONV_
T30UP

SUSY_
FAXCONVERTER

SUSY_T90

Congured
Default Trace
Level

Component

more detailed information about call setup / call release (includes all parameters)

Information about call setup / release

3
9

Detailed information about call setup / release of MSP (except DSP-DD)

status, ..., detailed information about HDLC-Driver actions.


Only for developers.

status, ..., detailed information about DELIC driver (SWC).


Only for developers.

status, ..., detailed information about X.25 Protocol actions.


Only for developers.

status, ..., detailed information about X.75 Protocol actions.


Only for developers.

status, ..., detailed information about T.90 Protocol actions.


Only for developers.

Customer trace, show if bad fax transmission occurred!

status, ..., detailed information about FaxConverter OS Interface Module actions.


Only for developers.

status, ..., detailed information about FaxConverter CAPI Interface Module actions.
Only for developers.

status, ..., detailed information about FaxConverter T.30 Module actions.


Only for developers.

status, ..., detailed information about FaxConverter T.30 Module downstream interface actions.
Only for developers.

status, ..., detailed information about FaxConverter T.30 Module upstream interface actions.
Only for developers.

status, ..., detailed information about FaxConverter routines and Fax Converter Streamsinterface actions.
Only for developers.

Description

Tables
Trace Templates

0-9

0-9

0-9

0-9

0-9

0-9

0-9

0-9

0-9

0-9

0-9

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

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ASP_DSP_EVENT

ASP_DSP_STAT

MSC

MSC_TMT

MSC_RTCP

MSC_QM

SUSY_DSP

SUSY_MSP_RTP_
MOD

internal functions called during RTCP session


detailed information to all MSC functions (only RTCP context)

6
9

not used
internal messages from RTP module

3-9

internal messages from PPP interface driver

3-9
0

not used

internal messages from CAPI interface driver

3-9
0

not used

messages issued by DSP and displayed by DSP driver

3-9
0

not used

Information about quality monitoring

callback function from MSP concerning RTCP events

General information about RTCP session, timer,

all I/O controls (interface to MSP) will be traced

setting of the cong params (MSC, MSP/DSP) will be traced + detailed information to all MSC
functions

tracing of the MSC internal functions + handles/ledescriptors

MSC functions called by Magic will be traced

also the I/O controls to MSP will be traced

API to Magic (function calls with parameters)

Information about Data Channel Conguration after call setup (FAX, Modem, V.110)

Information about detected DTMF- , Fax- or Modem

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

For internal use only

SUSY_MSP_PPP_
IF

SUSY_MSP_CAPI_ 0
IF

Congured
Default Trace
Level

Component

Admain_anhang_C.fm

Tables
Trace Templates

C-25

C-26

SUSY_MAT_
STREAM

SUSY _STREAMS

PPTP_PROC

PPTP_DBG_IF

PPPOE_PROC

PPPOE_DBG_IF

PPPM_TBAS

PPPM_TSTD

PPPM_TEXT

PPP_STACK_PROC 0

PPP_STACK_DBG_ 0
IF

Congured
Default Trace
Level

Component

information about setup and release of PPP connections

3-9

3-9

extended information about internal proceedings of PPP-Manager

internal message ow of PPP-Manager

PPP-Manager: basic conguration and status messages, abnormal conditions

Tables
Trace Templates

3-9

PPP negotiation phase

Status of PPP connection setup / release

3
6-9

PPP Stack internal program ow

PPP Stack internal error message

3
6-9

more detailed information about call setup / call release

internal error messages of PPPoE step machine for debugging

3-9
6-9

not used

Information about call setup / release at PPP Manager Interface

3
0

more detailed information about call setup / call release

internal error messages of PPTP for debugging

3-9
6-9

not used

Information about call setup / release at PPP Manager Interface

3
0

detailed information about MSC specic quality data

internal messages from Streams memory management

3-9
9

not used

internal messages from materna memory management

3-9
0

not used

Description

Level (0-9)
STATUS == Level 0
INTER == Level 3
INTRA == Level 6
DETAIL == Level 9

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

PPPCC: 3, PPPM_TBAS: 3,
SSM: 3, SPL: 3, MSC: 6,
PPP_STACK_PROC: 6,
PPP_DBG_IF: 3

disabled

disabled

disabled

disabled

disabled

disabled

disabled

disabled

disabled

disabled

PPPISDNCall

PPPModemCall

ISPAccessISDN

ISPAccessModem

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

ISPAccessPPPoE

ISPAccessPPTP

H323VoiceCall

HFAVoiceCall

IPTrunkVoiceCall

ToneProcessing

SSM: 3, DSS1: 3, MSC: 6,


ASP_DSP_EVENT: 3

Trace prole for problems with tone processing handling (e.g. DTMF)

Trace prole for problems with IPTRK call setup / release within MSC /
MSP

Trace prole for problems with HFA call setup / release within MSC / MSP

Trace prole for problems with H.323 call setup / release within MSC / MSP

Trace prole for problems with establishment/termination of PPP connection to ISP via PPTP incl. PPP stack negotiation

Trace prole for problems with establishment/termination of PPP connection to ISP via PPPoE incl. PPP stack negotiation

Trace prole for problems with establishment/termination of PPP connection to ISP via Modem incl. PPP stack negotiation

Trace prole for problems with establishment/termination of PPP connection to ISP via ISDN incl. PPP stack negotiation

Standard trace prole for problems with establishment/termination of PPP


connection via Modem incl. PPP stack negotiation

Standard trace prole for problems with establishment/termination of PPP


connection via ISDN incl. PPP stack negotiation

Description

For internal use only

IPNC: 3, SI: 3, SSM: 3, NU:3,


SPL: 3, MSC: 6

IPNC: 3, HFAM: 3, SSM: 3,


DSS1: 3, SI: 3, MSC: 6

H323: 3, SSM: 3, DSS1: 3, SI: 3,


MSC: 6

PPPM_TBAS: 3, PPTP_PROC: 3,
PPP_STACK_PROC: 6,
PPP_DBG_IF: 3

PPPM_TBAS: 3,
PPPOE_PROC: 3,
PPP_STACK_PROC: 6,
PPP_DBG_IF: 3

PPPCC: 3, PPPM_TBAS: 3,
SSM: 3, SPL: 3, MSC: 6,
PPP_STACK_PROC: 6,
PPP_DBG_IF: 3

PPPCC: 3, PPPM_TBAS: 3,
SSM: 3, SPL: 3, MSC: 6,
PPP_STACK_PROC: 6,
PPP_DBG_IF: 3

PPPCC: 3, PPPM_TBAS: 3,
SSM: 3, SPL: 3, MSC: 6,
PPP_STACK_PROC: 6,
PPP_DBG_IF: 3

Prole contains the following


Trace Components and Levels
(per Component)

Trace Prole Name Prole per Default


Enabled/Disabled

Proles

Admain_anhang_C.fm

Tables
Trace Templates

C-27

C-28
ASP_DSP_EVENT: 6,
Trace prole for problems with the transfer of a FAX document within the BASP_DSP_IOCTL: 3,
channel.
BSD44_PROC: 3, VCAPI_DISP: 3,
VCAPI: 3, CAPIMGR: 3,
SUSY_FAXCONVERTER: 9,
SUSY_FAXCONV_T30UP: 5,
SUSY_FAXCONV_T30INT: 9,
SUSY_FAXCONV_T30DOWN : 5,
SUSY_FAXCONV_IF: 5,
SUSY_FAXCONV_OS: 8,
SUSY_FAXCONV_LOGT: 0
DELIC_DRIVER: 6,
Trace prole for problems with the setup and cleardown of the FAX connecMSP_HDLC: 6,
tion within the B- channel.
BSD44_PROC: 3, VCAPI_DISP: 3,
VCAPI: 6, CAPIMGR: 6,
SUSY_X75: 3, SUSY_T90: 6

T30_38_FAX_XFER Disabled

Disabled

Disabled

Disabled

T90_CON

T90_XFER

X25_CON

Tables
Trace Templates

DELIC_DRIVER: 6,
Trace prole for problems with the setup and cleardown of an X.25 connecMSP_HDLC: 6,
tion within the B- channel.
BSD44_PROC: 3, VCAPI_DISP: 3,
VCAPI: 6, CAPIMGR: 6,
SUSY_X75: 3, SUSY_X25: 6

DELIC_DRIVER: 6,
Trace prole for problems with the data transfer of an T.90 connection withMSP_HDLC: 6,
in the B- channel.
BSD44_PROC: 3, VCAPI_DISP: 3,
VCAPI: 3, CAPIMGR: 3,
SUSY_X75: 3, SUSY_T90: 9

DELIC_DRIVER: 6, MSC: 6,
Trace prole for problems with the setup and cleardown of the FAX connecASP_DSP_EVENT: 3,
tion within the B- channel.
ASP_DSP_IOCTL: 3,
BSD44_PROC: 3, VCAPI_DISP: 3,
VCAPI: 6, CAPIMGR: 6,
SUSY_FAXCONVERTER: 6,
SUSY_FAXCONV_T30UP: 9,
SUSY_FAXCONV_T30INT: 6,
SUSY_FAXCONV_T30DOWN : 9,
SUSY_FAXCONV_IF: 6,
SUSY_FAXCONV_LOGT: 0

disabled

T30_38_FAX_CON

Description

Prole contains the following


Trace Components and Levels
(per Component)

Trace Prole Name Prole per Default


Enabled/Disabled

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Disabled

Disabled

X75-CON

X75_XFER

DELIC_DRIVER: 6,
Trace prole for problems with the data transfer of an X.75 connection withMSP_HDLC: 6,
in the B- channel.
BSD44_PROC: 3, VCAPI_DISP: 3,
VCAPI: 3, CAPIMGR: 3,
SUSY_X75: 9

DELIC_DRIVER: 6,
Trace prole for problems with the setup and cleardown of an X.75 connecMSP_HDLC: 6,
tion within the B- channel.
BSD44_PROC: 3, VCAPI_DISP: 3,
VCAPI: 6, CAPIMGR: 6,
SUSY_X75: 6

DELIC_DRIVER: 6,
Trace prole for problems with the data transfer of an X.25 connection withMSP_HDLC: 6,
in the B- channel.
BSD44_PROC: 3, VCAPI_DISP: 3,
VCAPI: 3, CAPIMGR: 3,
SUSY_X75: 3, SUSY_X25: 9

Disabled

X25_XFER

Description

Prole contains the following


Trace Components and Levels
(per Component)

Trace Prole Name Prole per Default


Enabled/Disabled

Admain_anhang_C.fm

For internal use only

Tables
Trace Templates

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

C-29

Event Templates

C-30

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Status Events

MSG_GW_
Information
SUCCESSFULLY_
STARTED

EventCode

C.2.1
Description

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventLogEntry from
Gateway was started successfully SNMP Trap
EventType: csevInformation
at given time
EventCode:
MSG_GW_SUCCESSFULLY_STARTED
EventText: 11/21/2001 20:46:52

Complete Log for the Event

The following tables contain the original event templates. The tables are sorted according to event types.

C.2

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
EventLogEntry from
EventType: csevInformation
EventCode:
MSG_SYSTEM_REBOOT
EventText: Reboot initiated by Garbage
Collection
Available memory: xxxx

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ADMIN_REBOOT
EventText: Reboot initiated by Admin
(SW Upgrade)

Information

Information

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ADMIN_REBOOT
EventText: Reboot initiated by
Admin (SW Image Activation)

Information

MSG_SYSTEM_
REBOOT

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ADMIN_REBOOT
EventText: Reboot initiated by Admin

Information

MSG_ADMIN_
REBOOT

Event Text

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Reboot Events

EventCode

C.2.2
Automatic
Remedy Actions
Actions,
performed by
the Gateway

Not necessary

Not necessary

A reboot, necessary after perform- Requested re- Not necessary


ing internal garbage collection, is boot is executperformed
ed;
SNMP Trap;
For HG3550:
Hicom is informed

A reboot, necessary after performing a data upgrade by an administrator, is performed

A reboot, necessary after activation of a new image by an administrator, is performed

For HG3550:
Hicom is informed

SNMP Trap;

A reboot, requested by an admin- Requested re- Not necessary


istrator, is performed
boot is executed;

Description

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-31

C-32

Critical

Critical

MSG_CAT_HSA_
REBOOT

MSG_GW_OBJ_
MEMORY_
EXHAUSTED

Critical

Information

MSG_
EXCEPTION_
REBOOT

MSG_GW_OBJ_
ALLOC_FAILED

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

EventLogEntry from
EventType: csevCritical
EventCode:
MSG_GW_OBJ_ALLOC_FAILED
EventText: Memory allocation in partion
xxx failed. XXX Error.
Last allocation size: xxxx
Rebooting ...

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Possible Memory Problems:


1. allocation size is to big or
2. there is no more memory

Requested re- No action, reboot is


boot is execut- performed autoed;
matically.
SNMP Trap;
For HG3550:
Hicom is informed

Requested re- No action, reboot is


boot is execut- performed autoed;
matically.
SNMP Trap;
For HG3550:
Hicom is informed

H.323 Stack adapter runs out of in- Requested re- Attach event log to
ternal resources and initiates a re- boot is execut- error report.
boot
ed;
SNMP Trap;

A reboot after a VxWorks Task Ex- Requested re- Not necessary


ception is performed
boot is executed;
SNMP Trap;
For HG3550:
Hicom is informed

Description

EventLogEntry from
Possible Memory Problems:
EventType: csevCritical
1. allocation size is to big or
EventCode:
2. there is no more memory
MSG_GW_OBJ_MEMORY_
EXHAUSTED
EventText: Object memory has been exhausted. Last allocation size: xxxx. Using
failsafe areas to attempt a graceful shutdown."

EventLogEntry from
EventType: csevCritical
EventCode:
MSG_CAT_HSA_REBOOT
EventText: HSA (Reboot)
Q931 cmCallNew() failed:reaching vtNodeCount limit

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_EXCEPTION_REBOOT
EventText: Reboot initiated by VxWorks
Task Exception

Event Text

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Critical

Information

Information

Information

Information

EventCode

MSG_GW_OBJ_
MEMORY_
INCONSISTENT

ASSERTION_
FAILED_EVENT

EXIT_REBOOT_
EVENT

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

EXIT_REBOOT_
EVENT

EXIT_REBOOT_
EVENT

memory allocation failed

task spawn of V24CLI failed

reboot

reboot

Requested reboot is executed;


SNMP Trap;
For HG3550:
Hicom is informed

Internal Software Coding Problem Requested reboot is executed;


SNMP Trap;
For HG3550:
Hicom is informed

Create TR/MR

No action, reboot is
performed automatically.

Create TR/MR

No action, reboot is
performed automatically.

For internal use only

EventLogEntry from
EventType: csevInformation
EventCode: EXIT_REBOOT_EVENT
EventText: internal error: not enough
memory.
.

EventLogEntry from
EventType: csevInformation
EventCode: EXIT_REBOOT_EVENT
EventText: cannot create task tV24CliI.
.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Possible Memory Problems:


Requested re- No action, reboot is
1. memory overwritten
boot is execut- performed auto2. freeing of already freed memory ed;
matically.
SNMP Trap;
For HG3550:
Hicom is informed

Description

EventLogEntry from
Internal Software Coding Problem
EventType: csevInformation
EventCode:
EXIT_REBOOT_EVENT
EventText: Rebooting due to Exit Event

EventLogEntry from
EventType: csevInformation
EventCode:
ASSERTION_FAILED_EVENT
EventText: Assertion failed

EventLogEntry from
EventType: csevCritical
EventCode:
MSG_GW_OBJ_ALLOC_FAILED
EventText: Memory corruption in partion
xxx
XXX Error.
nInvalid block address: xxxx
Rebooting ...

Event Text

Admain_anhang_C.fm

Tables
Event Templates

C-33

C-34
EventType: csevCritical
EventCode: MSG_ASP_REBOOT
EventText: ASP: DSP DISTURBED
<module nr>

MSG_ASP_
REBOOT

Critical

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_SSM_SESSION_CREATION_
FAILED
EventText: Session creation failed.

MSG_SSM_
SESSION_
CREATION_
FAILED

MSG_SSM_NUM_OF_CALL_LEGS_2BI
G
EventText: More than 2 call legs: not supported! CSID: xxxx

Create TR/MR

No action, reboot is
performed automatically.

Gateway reboots

Internal DSP error,


no specic reason

Requested re- No action, reboot is


boot is execut- performed autoed;
matically.
SNMP Trap;

Requested re- No action, reboot is


boot is execut- performed autoed;
matically.
SNMP Trap;

Requested reboot is executed;


SNMP Trap;
For HG3550:
Hicom is informed

reboot

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Tables
Event Templates

DSP works no longer

?????

?????

EventLogEntry from
EventType: csevMajor
EventCode:

corrupted stdio

MSG_SSM_NUM_ Major
OF_CALL_LEGS_
2BIG

EventLogEntry from
EventType: csevInformation
EventCode: EXIT_REBOOT_EVENT
EventText:
CLI: read operation from STD_IN has
failed
.

Description

EventLogEntry from
Internal Pool Size conguration
EventType: csevMajor
problem
EventCode:
MSG_TLS_POOL_SIZE_EXCEEDED
EventText: maximal number of elements
exceeded

Information

EXIT_REBOOT_
EVENT

Event Text

MSG_TLS_POOL_ Major
SIZE_EXCEEDED

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

EventLogEntry from
EventType: csevWarning
EventCode: MSG_IP_LINK_FAILURE
EventText: IP Link still out of order
EventLogEntry from
Network ip is available again.
EventType: csevCleared
Problem is solved.
EventCode: MSG_IP_LINK_FAILURE
EventText: IP Link no longer out of order

Warning

Cleared

SNMP Trap;

There is still no network ip connec- SNMP Trap;


tion.

Verify the network


connector or cable

Verify the network


connector or cable

Automatic
Remedy Actions
Actions,
performed by
the Gateway

There is no network ip connection. SNMP Trap;

EventLogEntry from
EventType: csevWarning
EventCode: MSG_IP_LINK_FAILURE
EventText: IP Link out of order

Warning

Description

MSG_IP_LINK_
FAILURE

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Resource Observation Events

EventCode

C.2.3

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

C-35

C-36
EventLogEntry from
EventType: csevWarning
EventCode:
MSG_OAM_RAM_THRESHOLD_
REACHED
EventText: High WaterMark XXX still
reached: Congured: xxx Current: xxx
EventLogEntry from
EventType: csevCleared
EventCode:
MSG_OAM_RAM_THRESHOLD_
REACHED
EventText: High WaterMark XXX no
longer reached: Congured: xxx Current: xxx

Warning

Cleared

Complete Log for the Event

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_OAM_RAM_THRESHOLD_
REACHED
EventText: High WaterMark XXX
reached: Congured: xxx Current: xxx

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_OAM_RAM_ Warning
THRESHOLD_
REACHED

EventCode

Maybe call load is now decreased.

Problem solved.

SNMP Trap;

System Memory Threshold


SNMP Trap;
reached
Details are listed in the event message.
Threshold value, current value,
and usage in percent.
High call load can be the reason.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

System Memory Threshold


SNMP Trap;
reached
Details are listed in the event message.
Threshold value, current value,
and usage in percent.
High call load can be the reason.

Description

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

EventLogEntry from
Problem solved.
SNMP Trap;
EventType: csevCleared
EventCode:
Maybe call load is now decreased.
MSG_OAM_DMA_RAM_THRESHOLD_
REACHED
EventText: High WaterMark XXX no
longer reached: Congured: xxx Current: xxx

Cleared

DMA Memory Threshold reached SNMP Trap;


Details are listed in the event message.
Threshold value, current value,
and usage in percent.
High call load can be the reason.

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_OAM_DMA_RAM_THRESHOLD_
REACHED
EventText: High WaterMark XXX still
reached: Congured: xxx Current: xxx

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
-

Automatic
Remedy Actions
Actions,
performed by
the Gateway

DMA Memory Threshold reached SNMP Trap;


Details are listed in the event message.
Threshold value, current value,
and usage in percent.
High call load can be the reason.

Description

Warning

Complete Log for the Event

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_OAM_DMA_RAM_THRESHOLD_
REACHED
EventText: High WaterMark XXX
reached: Congured: xxx Current: xxx

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_OAM_DMA_ Warning
RAM_
THRESHOLD_
REACHED

EventCode

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-37

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_OAM_THRESHOLD_REACHED
EventText: High/Low WaterMark XXX
reached: Congured: xxx Current: xxx

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_OAM_THRESHOLD_REACHED
EventText: High/Low WaterMark XXX
still reached: Congured: xxx Current:
xxx

EventLogEntry from
EventType: csevCleared
EventCode:
MSG_OAM_THRESHOLD_REACHED
EventText: High/Low WaterMark XXX
no longer reached: Congured: xxx
Current: xxx

Warning

Warning

Cleared

MSG_OAM_
THRESHOLD_
REACHED

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

C-38
Problem solved.

Flash File System Free Size


Netstack IP Resources
SNMP Trap;

Threshold reached
SNMP Trap;
Details are listed in the event message.
Threshold value, current value,
and optionally usage in percent.

Flash File System Free Size


Netstack IP Resources

Netstack Resources: Verify IP Conguration of gateway/routers

Flash: Remove unnecessary les


from ash le system.

Flash: Remove unnecessary les


from ash le system.
Netstack Resources: Verify IP Conguration of gateway/routers

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Threshold reached
SNMP Trap;
Details are listed in the event message.
Threshold value, current value,
and optionally usage in percent.

Description

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_OAM_PSU_OR_RPS_OUT_OF_
SERVICE
EventText: PSU or RPS out of Service
EventLogEntry from
EventType: csevWarning
EventCode:
MSG_OAM_PSU_OR_RPS_OUT_OF_
SERVICE
EventText: PSU or RPS still out of Service
EventLogEntry from
EventType: csevCleared
EventCode:
MSG_OAM_PSU_OR_RPS_OUT_OF_
SERVICE
EventText: PSU or RPS no longer out of
Service

Warning

Warning

Cleared

MSG_OAM_PSU_
OR_RPS_OUT_
OF_SERVICE

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
Problem is solved.

There is still a problem with the


PSU or RPS.

SNMP Trap;

SNMP Trap;

Verify/Exchange
PSU or RPS

Verify/Exchange
PSU or RPS

Automatic
Remedy Actions
Actions,
performed by
the Gateway

There is a problem with the PSU or SNMP Trap;


RPS.

Description

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-39

C-40
EventLogEntry from
EventType: csevWarning
EventCode:
MSG_OAM_FAN_OUT_OF_SERVICE
EventText: Fan still out of Service
EventLogEntry from
Problem is solved.
EventType: csevCleared
EventCode:
MSG_OAM_FAN_OUT_OF_SERVICE
EventText: Fan no longer out of Service

Warning

Cleared

There is still a problem with the


Fan.

There is a problem with the Fan.

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_OAM_FAN_OUT_OF_SERVICE
EventText: Fan out of Service

Warning

Description

MSG_OAM_FAN_
OUT_OF_
SERVICE

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

SNMP Trap;

SNMP Trap;

SNMP Trap;

Verify/Exchange
Fan

Verify/Exchange
Fan

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
-

Minor

MSG_NWRS_
UNKNOWN_
FIELD_ECHOED

same as described
for
...EMPTY_FIELD_
ECHOED.

Check the digit


string of the DialPlanMember in
conjunction with
the EchoCommands of the OutDialRule.

Assign Port to a DialPlan, if necessary create a new


DialPlan rst.

Use only allowed


digits and use separators not in sequence and not at
the beginning or at
the end.

For internal use only

Unknown eld # echoed by Out Dial Rule same as described for


#
...EMPTY_FIELD_ECHOED.

Empty eld # echoed by Out Dial Rule # A EchoCommand of an OutDial- Rule results in an empty or unplausible substring.

Warning

MSG_NWRS_
EMPTY_FIELD_
ECHOED

Port is not attached to any DialPlanMember.

Dial Plan Entry invalid: Dpln=#, DplnEn- Syntax error in DialPlan: digits oth- try=#member
er than 0123456789*#ANXZ-
used or separator - misplaced.

Dial Plan not found for Device #port

Minor

Check ODR commands: NPITYPE,


TONTYPE (and
CGNPITYPE, CGTONTYPE) for
plausible values.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Invalid data for NPI or TON value within ODR command; Command
ignored. (May also appear if admin
changes ODR during use).

Description

MSG_NWRS_NO_ Major
DPLN_FOUND_
FOR_DEVICE

MSG_NWRS_
DPLN_ENTRY_
INVALID

Major

Complete Log for the Event

Routing Events

MSG_CAT_NWRS Warning

EventCode

C.2.4

Admain_anhang_C.fm

Tables
Event Templates

C-41

C-42

Major

MSG_NWRS_
DPLN_NOT_
FOUND

MSG_NWRS_
Major
UNSPEC_ERROR

Major

MSG_NWRS_
ROUTE_NOT_
FOUND

Major

MSG_NWRS_
DEVICE_TABLE_
NOT_FOUND

"%p"

"Dial Plan not found: Dpln = %i"

Route # not found

Device Table not found

Device #port not found

Major

MSG_NWRS_
DEVICE_NOT_
FOUND

inconsistent state of the software, e.g. invalid data

a dial plan with the given ID could not be found.

A DialPlanMember contains an
unresolved Route Number.

Port not available.

No valid Port assigned to RouteMember.

A RouteMember contains an unre- solved OutDialRule Index.

Out Dial Rule # not found

Use a already congured Route or


create a new one.

Try HW recovery.

Set a valid DestinationPort for the RouteMember.

Use an already
congured OutDialRule or create a
new one.

Check the syntax


of the OutDialRule
for keywords and
for separators (:
and ;) as well as
for data constants
or value range limits.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Warning

Description

MSG_NWRS_
ODR_NOT_FOUN
D

Complete Log for the Event

Unknown Command string in Out Dial OutDialRule contains an unrecog- Rule #


nizable Command or a value out of
range.

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_NWRS_
Minor
ODR_COMMAND_
UNKNOWN

EventCode

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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HG 1500 V3.0, Administration and Maintenance

Major

Major

MSG_SCNP_
CHANNEL_ID_
MISSING

MSG_SCNP_NO_
RESOURCE_ID
"SCN Payload: Could not delete SCN
Payload Object - EXCEP: %n%e"
"SCN Payload: Could not create SCN
Payload Object - EXCEP: %n%e"

MSG_SCNP_
Major
COULD_NOT_
DELETE_OBJECT

MSG_SCNP_
Major
COULD_NOT_
CREATE_OBJECT

"SCN Payload: No resource ID available


in message 0x%X - EXCEP: %n%e"

"SCN Payload: Mandatory eld channel


ID missing in message 0x%X - EXCEP:
%n%e"

"SCN Payload: Mandatory eld device ID in the specied message the man- missing in message 0x%X - EXCEP:
datory eld DeviceID is missing,
%n%e"
which is needed to construct the
Resource ID

Major

For internal use only

SCN Payload Object could not be created

SCN Payload Object could not be deleted

no ResourceID available in the


specied message

in the specied message the man- datory eld ChannelId is missing,


which is needed to construct the
Resource ID

MSG_SCNP_
DEVICE_ID_
MISSING

unknown message received

Not used for HXG3

unexpected or unregistered message?

"SCN Payload: Unanticipated Message


%s in state %s - EXCEP: %n%e"

"SDR: Unexpected event %n%M%n in


state %s%n from %s - EXCEP: %n%e"

SDR init failed (no les) some- thing went wrong during initialization of SDR

Automatic
Remedy Actions
Actions,
performed by
the Gateway

MSG_SCNP_
Warning
UNANTICIPATED_
MESSAGE

Warning

MSG_SDR_
UNEXPECTED_
EVENT

"SDR init %p"

Description

Major

MSG_SDR_INIT

Complete Log for the Event

MSG_SDR_
LOGICAL_ERROR

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Call Control and Feature Events

EventCode

C.2.5

Admain_anhang_C.fm

Tables
Event Templates

C-43

C-44
Description

no session object found

object could not be added

"Msg doesn't contain a CSID !"

Major

Major

MSG_SSM_NO_
CSID

MSG_SSM_
INVALID_PARAM

Parameter with invalid value

missing Call and Session ID

unanticipated Message

Tables
Event Templates

Invalid parameter %s, value %x"

"Session Payload: Unanticipated Message %s in state %s - EXCEP: %n%e"

"Session Payload: Missing Call and Ses- missing Call and Session ID
sion ID - EXCEP: %n%e"

"Session Payload: Object could not be


added - EXCEP: %n%e"

Automatic
Remedy Actions
Actions,
performed by
the Gateway

SCNPayloadObj could not be add- ed

"Session Payload: Object could not be in- no memory left to instantiate a


stantiated - EXCEP: %n%e"
session payload object

"No session for Session Payload Object


found using CSID: %u - EXCEP: %n%e"

SCN Payload: Could not add SCN Payload Object - EXCEP: %n%e"

SCN Payload: Neither encoding could be neither encoding could be set


set for CSID: (%s) and ResID: (%u) - EXCEP: %n%e"

"SCN Payload: Could not set reverse en- could not set reverse encoding
coding to %i for CSID: (%s) and ResID:
(%u) - EXCEP: %n%e"

"SCN Payload: Could not set forward en- could not set forward encoding
coding to %i for CSID: (%s) and ResID:
(%u) - EXCEP: %n%e"

Complete Log for the Event

MSG_SPL_
Warning
UNANTICIPATED_
MESSAGE

Major

Major

MSG_SPL_
SESSION_NOT_
FOUND

MSG_SPL_
MISSING_CS_ID

Major

MSG_SCNP_
ADD_OBJECT_
FAILED

Major

Major

MSG_SCNP_
NEITHER_ENC_
COULD_BE_SET

MSG_SPL_ADD_
OBJECT_FAILED

Major

MSG_SCNP_
COULD_NOT_
SET_REV_ENC

Major

Major

MSG_SCNP_
COULD_NOT_
SET_FORW_ENC

MSG_SPL_NEW_
OBJECT_FAILED

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm
For internal use only

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Major

Information

MSG_MAND_
PARAM_MISSING

MSG_GF_GFT_
EVT_INIT_
SUCCESS

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
"GF: System startup message received"

Information

Critical

Critical

Critical

Cleared

MSG_GF_GFT_
EVT_STARTUP

MSG_GF_GFT_
EVT_NO_ASSOC
_SESOBJ

MSG_GF_GFT_
EVT_GFTOBJ_
NO_PARTNER

MSG_GF_GFT_
EVT_GFTOBJ_
NO_LINK

MSG_GF_GFT_
EVT_INCOMP_
TRANSP_STATE

not relevant for HXG3 - code will


be removed

Reboot the gateway.

Check route conguration of signalling source to destination.

For internal use only

"GF: Event %s incompatble with transport not relevant for HXG3 - code will
state %s"
be removed

"GF: Transport could not be linked to Ses- not relevant for HXG3 - code will
sion"
be removed

"GF: Partner Transport could not be instantiated"

not relevant for HXG3 - code will


be removed

not relevant for HXG3 - code will


be removed

GF: H.450-interworking platform unavail- Initialization of GenericFunctions


able! :(
failed; Probably Loadware error.
Not relevant for HXG3

MSG_GF_GFT_
Critical
EVT_INIT_FAILED

GF: No associated Session for new


Transport found

a CCP message could not be build from a message base, because a


mandatory parameter was missing

Probably a protocol loop was detected.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

inconsistent state of the software, e.g. invalid data

Description

"GF: H.450-interworking platform started not relevant for HXG3 - code will
:)"
be removed

"Mandatory parameter %s for construction of message missing"

Bad result from NWRS

Major

MSG_SSM_BAD_
NWRS_RESULT

Complete Log for the Event

"%p"

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_SSM_
Major
UNSPEC_ERROR

EventCode

Admain_anhang_C.fm

Tables
Event Templates

C-45

C-46

Information

Major

MSG_GF_GFT_
EVT_DISPOSE_
OF

MSG_GF_PROT_
ERROR

"MSG_GF_INT_ERROR"

MSG_GF_INT_
ERROR

Major

"GF Error: %p"

GF Protocol Error: protocol

"GF: H.450-interworking platform shutdown :|"

Complete Log for the Event

MSG_GF_ERROR Warning

Warning

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

not relevant for HXG3 - code will


be removed

not relevant for HXG3 - code will


be removed

Incompatible ASN1 coded message received from LAN or SCN


port.
Not relevant for HXG3

not relevant for HXG3 - code will


be removed

Description

Replace incompatible components:


client, PBX, gateway.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Description

A31003-H3540-A800-1-7619, 2003-05-02
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Warning

Information

MSG_ISDN_
CMR_
UNIMPLEMENTED

MSG_ISDN_
CMR_TIMER_
EXPIRED

A timer was expired.

For internal use only

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ISDN_CMR_TIMER_EXPIRED
EventText: %pTimer %s expired in state
%s

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Call leg object for session was not found.

EventLogEntry from
The requested feature is not imEventType: csevWarning
plemented.
EventCode:
MSG_ISDN_CMR_UNIMPLEMENTED
EventText: %pUnimplemented feature%s

EventLogEntry from
EventType: csevCritical
EventCode:
MSG_ISDN_CMR_OBJECT_NOT_
FOUND
EventText: %pThe object for Call and
Session ID %s could not be found

Critical

MSG_ISDN_
CMR_OBJECT_
NOT_FOUND

Mandatory elds are missing in


the message.

EventLogEntry from
Initialization of protocol manager
EventType: csevWarning
failed.
EventCode:
MSG_ISDN_CMR_INIT_FAILED
EventText: Initialization for protocol manager failed. %p
EventLogEntry from
EventType: csevWarning
EventCode:
MSG_ISDN_CMR_MAND_FIELDS_
MISSING
EventText: %pMandatory elds missing
(ID %s)

Warning

MSG_ISDN_
CMR_INIT_
FAILED

Complete Log for the Event

MSG_ISDN_
Warning
CMR_MAND_
FIELDS_MISSING

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

SCN Protocol Events

EventCode

C.2.6

Admain_anhang_C.fm

Tables
Event Templates

C-47

C-48

Warning

Critical

MSG_ISDN_
CMR_MSG_
DECODE_FAILED

MSG_ISDN_
CMR_NEW_
OBJECT_FAILED

Critical

Warning

MSG_ISDN_
CMR_WRONG_
DEVICE_TYPE

MSG_ISDN_
CMR_ADD_
OBJECT_FAILED

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Description

EventLogEntry from
Call leg object could not be linked EventType: csevCritical
to the protocol manager.
EventCode:
MSG_ISDN_CMR_ADD_OBJECT_
FAILED
EventText: %pThe object created for this
Call and Session ID could not be added to
the manager

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventLogEntry from
Creating call leg object for session EventType: csevCritical
failed.
EventCode:
MSG_ISDN_CMR_NEW_OBJECT_
FAILED
EventText: %pThe object for this Call and
Session ID could not be created

EventLogEntry from
Decoding of the message failed.
EventType: csevWarning
EventCode:
MSG_ISDN_CMR_MSG_DECODE_
FAILED
EventText: %pEvent decoding failed. %s
%s %nEvent data: %b

EventLogEntry from
Device type is invalid.
EventType: csevWarning
EventCode:
MSG_ISDN_CMR_WRONG_DEVICE_
TYPE
EventText: %p%Device Id %i is not a valid device type

Complete Log for the Event

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Information

Critical

Information

Critical

Information

EventCode

MSG_ISDN_
CMR_
UNEXPECTED_
EVENT

MSG_ISDN_
CMR_SESSION_
NOT_FOUND

MSG_ISDN_
CMR_STATUS_
MSG_RCVD

MSG_ISDN_
CMR_WRONG_
PROTVAR

MSG_ISDN_
CMR_GENRIC_
EVENT

Unexpected event was received.

Description

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
Generic event.

Protocol variant is invalid.

A STATUS message was received. -

Automatic
Remedy Actions
Actions,
performed by
the Gateway

For internal use only

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ISDN_CMR_GENRIC_EVENT
EventText: %p

EventLogEntry from
EventType: csevCritical
EventCode:
MSG_ISDN_CMR_WRONG_PROTVAR
EventText: %pProtocol Variant %i, Key
%x is not valid. Using default Timer Values !

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ISDN_CMR_STATUS_MSG_
RCVD
EventText: %pL3 Status message received in state %s

EventLogEntry from
Session object to call leg was not
EventType: csevCritical
found.
EventCode:
MSG_ISDN_CMR_SESSION_NOT_
FOUND
EventText: %pThe session object for this
Call and Session ID could not be found by
the manager

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ISDN_CMR_UNEXPECTED_
EVENT
EventText: %pReceived unexpected
event Message ID: %s

Complete Log for the Event

Admain_anhang_C.fm

Tables
Event Templates

C-49

C-50
EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ISDN_RESOURCE_NOT_
AVAILABLE
EventText: %pResource not available,
Resource State %s

MSG_ISDN_
Critical
CMR_DEVICE_PT
R_BAD

Pointer to device object is null.

Tables
Event Templates

EventLogEntry from
EventType: csevCritical
EventCode:
MSG_ISDN_CMR_DEVICE_PTR_BAD
EventText: %pNull device pointer

EventLogEntry from
Device object could not be found.
EventType: csevWarning
EventCode:
MSG_ISDN_DEVICE_PTR_NOT_
FOUND
EventText: %pThe device ID could not be
found

MSG_ISDN_
DEVICE_PTR_
NOT_FOUND

Warning

EventLogEntry from
Resource is reserved by an other
EventType: csevInformation
call. (Call collision)
EventCode:
MSG_ISDN_RESOURCE_IN_USE_BY_
O_CALL
EventText: %pResource in use by other
call. Resource not released, Resource
State %s

Resource is not available.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Wrong resource state: resource is not in service.

Description

MSG_ISDN_
Information
RESOURCE_IN_
USE_BY_O_CALL

Information

MSG_ISDN_
RESOURCE_
NOT_AVAILABLE

Complete Log for the Event

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ISDN_RESOURCE_NOT_IN_
SERVICE
EventText: %pResource not in service,
Resource State %s

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_ISDN_
Information
RESOURCE_
NOT_IN_SERVICE

EventCode

Admain_anhang_C.fm
For internal use only

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HG 1500 V3.0, Administration and Maintenance
EventLogEntry from
EventType: csevWarning
EventCode:
MSG_ISDN_CMR_UNEXPECTED_
VALUE
EventText: %pUnexpected value for this
Device ID

Warning

MSG_ISDN_
CMR_
UNEXPECTED_
VALUE

Unexpected value for device id.

Unexpected error occurred.

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_ISDN_CMR_UNEXPECTED_
ERROR
EventText: %pUnexpected error

Minor

EventLogEntry from
Sending of message failed.
EventType: csevCritical
EventCode:
MSG_ISDN_CMR_MSG_SEND_FAILED
EventText: %pL3 Message sending failed

MSG_ISDN_
CMR_
UNEXPECTED_
ERROR

Critical

MSG_ISDN_
CMR_MSG_
SEND_FAILED

EventLogEntry from
Encoding of message failed.
EventType: csevWarning
EventCode:
MSG_ISDN_CMR_MSG_ENCODE_
FAILED
EventText: %pEvent encoding failed. %s
%s %nEvent data: %b

Description

EventLogEntry from
Segmented message error.
EventType: csevMinor
EventCode:
MSG_ISDN_CMR_SEG_MSG_ERROR
EventText: %pSegmented message error

Warning

MSG_ISDN_
CMR_MSG_
ENCODE_FAILED

Complete Log for the Event

MSG_ISDN_
Minor
CMR_SEG_MSG_
ERROR

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-51

C-52

Critical

Critical

MSG_ISDN_
CMR_WRONG_
INTERFACE

MSG_ISDN_
NULL_PTR

Critical

MSG_ISDN_
CMR_GEN_
CALL_REF_
FAILED

Warning

Warning

MSG_ISDN_
CMR_MSG_
UNEXPECTED

MSG_ISDN_
CMR_UNH_
STATE_EVENT

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

EventLogEntry from
EventType: csevCritical
EventCode:
MSG_ISDN_NULL_PTR
EventText: %p%p

Wrong interface type.

Null pointer was intended to use.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Generating of call reference failed. -

Message was unexpected in the


actual call state.

Description

EventLogEntry from
Event was not handled in the apEventType: csevWarning
propriate call state.
EventCode:
MSG_ISDN_CMR_UNH_STATE_EVENT
EventText: %pUnhandled event

EventLogEntry from
EventType: csevCritical
EventCode:
MSG_ISDN_CMR_WRONG_
INTERFACE
EventText: %pWrong interface type %s

EventLogEntry from
EventType: csevCritical
EventCode:
MSG_ISDN_CMR_GEN_CALL_REF_
FAILED
EventText: %pCould not generate a Call
Reference

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_ISDN_CMR_MSG_
UNEXPECTED
EventText: %pUnexpected event

Complete Log for the Event

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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HG 1500 V3.0, Administration and Maintenance
EventLogEntry from
EventType: csevCritical
EventCode:
MSG_ISDN_START_UP_ERROR
EventText: %s: Start up error. %p

Critical

Information

MSG_ISDN_
START_UP_
ERROR

MSG_ISDN_
START_UP

Start up done.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Error during start-up of ISDN pro- tocols.

Message is erroneous.

Message was not conform to the


actual protocol.

No ISDN error.

ISDN error.

Description

For internal use only

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ISDN_START_UP
EventText: %s: Start up OK. %p

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_ISDN_CMR_MESSAGE_ERROR
EventText: Message Error 0x%X

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ISDN_NO_ERROR
EventText: %pNo Error

MSG_ISDN_
Minor
CMR_MESSAGE_
ERROR

Information

MSG_ISDN_NO_
ERROR

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_ISDN_ERROR
EventText: %pError: %p

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_ISDN_CMR_PROTOCOL_
ERROR
EventText: Protocol Error: Device ID %d

Minor

MSG_ISDN_
ERROR

Complete Log for the Event

MSG_ISDN_
Warning
CMR_PROTOCOL
_ERROR

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm

Tables
Event Templates

C-53

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Information

EventCode

MSG_ISDN_
OVERLOAD_
CONDITION

C-54
EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ISDN_OVERLOAD_CONDITION
EventText: %pOverload Condition. SETUP received, RELEASE COMPLETE
sent

Complete Log for the Event

Overload condition: call cleared.

Description

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Major,
Minor,
Warning,
Information

H323_INVALID_
POINTER

none

This pointers has got an invalid


value.

The current function call returns


an unexpected result.

The conguration for H.323 is


wrong.

none

none

none

Activate proper
H.323 analysis
trace prole and attach trace and
event log to error
report.

Activate proper
H.323 analysis
trace prole and attach trace and
event log to error
report.

Activate proper
H.323 analysis
trace prole and attach trace, event
log and gateway
cong data to error
report.

Activate proper
H.323 analysis
trace prole and attach trace and
event log to error
report.

Activate proper
H.323 analysis
trace prole and attach trace and
event log to error
report.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

There is a parameter that exceeds none


the specied value range.

A parameter within a message


sent to the component H.323 is
missing.

Description

For internal use only

EventLogEntry from <Subsystem>


EventType: <Severity>
EventCode: H323_INVALID_POINTER
EventText:

EventLogEntry from <Subsystem>


EventType: <Severity>
EventCode:
H323_UNEXPECTED_RETURN_
VALUE
EventText:

Major,
Minor,
Warning

EventLogEntry from <Subsystem>


EventType: <Severity>
EventCode:
H323_INVALID_PARAMETER_VALUE
EventText:

H323_
UNEXPECTED_
RETURN_VALUE

Major,
Minor,
Warning

H323_INVALID_
PARAMETER_
VALUE

EventLogEntry from <Subsystem>


EventType: <Severity>
EventCode:
H323_MISSING_PARAMETER
EventText:

EventLogEntry from <Subsystem>


EventType: <Severity>
EventCode:
H323_INVALID_CONFIGURATION
EventText:

Major,
Minor,
Warning,
Information

H323_MISSING_
PARAMETER

Complete Log for the Event

H323_INVALID_
Major,
CONFIGURATION Warning

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

H.323 Events

EventCode

C.2.7

Admain_anhang_C.fm

Tables
Event Templates

C-55

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Information

Major,
Minor,
Warning

Major,
Warning,
Information

Major,
Minor,
Warning,
Information

Major,
Minor,
Warning,
Information

EventCode

H323_
INFORMATION

C-56

H323_
UNEXPECTED_
MESSAGE

H323_LOGIC_
ERROR

H323_STACK_
ERROR

H323_
PROTOCOL_
ERROR

none

none

An error occurred during a H.323


stack operation.

none

Activate proper
H.323 analysis
trace prole and attach trace and
event log to error
report.

Activate proper
H.323 analysis
trace prole and attach trace and
event log to error
report.

Activate proper
H.323 analysis
trace prole and attach trace and
event log to error
report.

Activate proper
H.323 analysis
trace prole and attach trace and
event log to error
report.

none

Automatic
Remedy Actions
Actions,
performed by
the Gateway

A logical error was detected during none


message processing.

H.323 received an unexpected


message.

This is for information purpose


only.

Description

EventLogEntry from <Subsystem>


A protocol information is missing / none
EventType: <Severity>
wrong.
EventCode: H323_PROTOCOL_ERROR
EventText:

EventLogEntry from <Subsystem>


EventType: <Severity>
EventCode: H323_STACK_ERROR
EventText:

EventLogEntry from <Subsystem>


EventType: <Severity>
EventCode: H323_LOGIC_ERROR
EventText:

EventLogEntry from <Subsystem>


EventType: <Severity>
EventCode:
H323_UNEXPECTED_MESSAGE
EventText:

EventLogEntry from
EventType: <Severity>
EventCode: H323_INFORMATION
EventText:

Complete Log for the Event

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Major

EventCode

H323_OSCAR_
NSD_ERROR

EventLogEntry from <Subsystem>


EventType: <Severity>
EventCode:
H323_OSCAR_NSD_ERROR
EventText:

Complete Log for the Event

This is an error related to the non


standard data.

Description

none

Activate proper
H.323 analysis
trace prole and attach trace and
event log to error
report.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Tables
Event Templates

C-57

C-58

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Major,
Warning,
Information

MSG_CAT_H235

H.235 Events

EventCode

C.2.8

EventLogEntry from
EventType: csev Information
EventCode: MSG_CAT_H235
EventText: H.235
.

Complete Log for the Event

Not relevant for HXG3.

H235 Security related events

Description

none

Verication of
H235 conguration in Gateway,
GK, clients

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Major

Cleared

Warning

MSG_IP_RTP_
QUALITY_
FAILURE

MSG_IP_RTP_
QUALITY_
FAILURE

MSG_IP_RTP_
QUALITY_
WARNING

RTPQM Events

EventCode

C.2.9

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EventLogEntry from
EventType: <Severity>
EventCode:
MSG_IP_RTP_QUALITY_WARNING
EventText:

EventLogEntry from
EventType: <Severity>
EventCode:
MSG_IP_RTP_QUALITY_FAILURE
EventText:

EventLogEntry from
EventType: <Severity>
EventCode:
MSG_IP_RTP_QUALITY_FAILURE
EventText:

Complete Log for the Event

Call requests
for this destination will be
rejected. The
call is routed
over the SCN
network.

Check the packet


loss ratio for IP trafc to this destination.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

This is a warning that the LAN


quality gets worse. It is possible
that the route to that destination
will be blocked shortly.

Check the packet


loss ratio for IP trafc to this destination.

The blocking time for the specied Unblock IP ad- destination IP address is elapsed. dress for LAN
LAN calls to this destination can
calls.
be established again.

The LAN quality to the specied


destination IP address is classied
as too bad for voice calls. So all
further calls to that destination will
be routed over the SCN network.

Description

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-59

C-60

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

GSA Events

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Major

Major

Major

MSG_BSD44_
VCAPI_NO_LIST

MSG_BSD44_
DGW_NO_LIST

MSG_BSD44_
ACCEPT_DGW_
ERR

DGW Events

EventCode

C.2.11

MSG_GSA_SNMP Critical

EventCode

C.2.10

Description

Critical error for GSA, generate


SNMP Trap msg.

Description

Not possible to create a listening


socket for DATAGWI.
LAN trafc not possible.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Trap

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Tables
Event Templates

EventLogEntry from
Not possible to set up a new conEventType: : csevMajor
nection for DATAGW
EventCode:
MSG_BSD44_ACCEPT_DGW_ERR
EventText: accept error for DATAGW Dispatcher

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_BSD44_DGW_NO_LIST
EventText: No listening socket for DATAGW

EventLogEntry from
Not possible to create a listening
EventType: csevMajor
socket for VCAPI.
EventCode:
LAN trafc not possible.
MSG_BSD44_VCAPI_NO_LIST
EventText: No listening socket for VCAPI

Complete Log for the Event

EventLogEntry from
EventType: csev information
EventCode: MSG_GSA_SNMP
EventText: %p

Complete Log for the Event

Admain_anhang_C.fm
For internal use only

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Minor

Minor

MSG_DGW_
WRONG_STATE

MSG_DGW_
MSG_IGNORED

Message ignored because DGWDispatcher in wrong state.

Wrong state for DATAGW Dispatcher

Connection ID exceeds the max


allowed channels

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Client can not connect to the serv- er

Client can not bind a socket

Client can not retrieve a socket.

Description

For internal use only

EventLogEntry from
EventType: : csevMinor
EventCode:
MSG_DGW_MSG_IGNORED
EventText: %s from CAPI_PAYLOAD_IF
ignored!

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_WRONG_STATE
EventText: dg_capi_HandleCapi20Msg:
id=%d wrong state!

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_CONN_OUT_OF_RANGE
EventText: dg_capi_HandleCapi20Msg:
connection_id=%d out of range!

Major

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_BSD44_DGW_BIND_FAIL
EventText: DGW bind() failed

MSG_DGW_C
ONN_OUT_OF_
RANGE

Minor

MSG_BSD44_
DGW_BIND_FAIL

EventLogEntry from
EventType: : csevMinor
EventCode:
MSG_BSD44_DGW_SOCKET_FAIL
EventText: DGW socket() failed

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_BSD44_DGW_CONNECT_FAIL
EventText: DGW connect() failed

Minor

MSG_BSD44_
DGW_SOCKET_
FAIL

Complete Log for the Event

MSG_BSD44_
Minor
DGW_CONNECT_
FAIL

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm

Tables
Event Templates

C-61

C-62

Major

Major

MSG_DGW_
DISC_B3_IND

MSG_DGW_
ALLOC_DISC_B3

MSG_DGW_
Major
DATA_B3_ALLOC_
ERR

Minor

Major

MSG_DGW_
CONN_B3_ACT_
IND

MSG_DGW_
UNHANDLED_
MSG

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Description

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_DATA_B3_ALLOC_ERR
EventText:DATAB3_REQ:ALLOC ERROR: returncode %x

Can not allocate a buffer to send


CMT_DATA_REQ to
CAPI_PAYLOAD_IF

EventLogEntry from
Unknown message from
EventType: csevMinor
CAPI_PAYLOAD_IF to DGW-DisEventCode:
patcher
MSG_DGW_UNHANDLED_MSG
EventText: unhandled %s msg=%d from
CAPI_PAYLOAD_IF

EventLogEntry from
Can not allocate a buffer to send
EventType: csevMajor
DGW_FREE_REQ
EventCode:
MSG_DGW_ALLOC_DISC_B3
EventText:
CAPI2_DISCONNECTB3_IND(2) dreadful!: no more buffers

EventLogEntry from
Can not allocate a buffer to send
EventType: csevMajor
DGW_CLOSE_REQ
EventCode: MSG_DGW_DISC_B3_IND
EventText:
CAPI2_DISCONNECTB3_IND dreadful!:
no more buffers

EventLogEntry from
Can not allocate a buffer to send
EventType: csevMajor
CONNECT_B3_ACTIVE_
EventCode:
RESPONSE
MSG_DGW_CONN_B3_ACT_IND
EventText: ALLOC error: no more buffers

Complete Log for the Event

reboot

reboot

reboot

reboot

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Minor

Minor

Major

Major

Minor

EventCode

MSG_DGW_
ALLOC_REQ_
ERR

MSG_DGW_
ALLOC_CONF_
ERR

MSG_DGW_
FREE_ALLOC_
ERR

MSG_DGW_
UNKNOWN_
PRIMITIVE

MSG_DGW_
RECEIVE_ERR

Description

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HG 1500 V3.0, Administration and Maintenance
-

Unknown message from


CAPI_PAYLOAD_IF to DGW-Dispatcher

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Not possible to allocate a buffer to reboot


send DISCONNECT_B3_REQ

DGW-Dispatcher in wrong state


when receiving
DGW_ALLOC_CONF

EventLogEntry from
Receive error
EventType: csevMinor
EventCode:
MSG_DGW_RECEIVE_ERR
EventText: Error while receiving message
for DATAGW-Dispatcher:Returncode %x

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_UNKNOWN_PRIMITIVE
EventText: DG: unknown capi primitive:
%x

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_FREE_ALLOC_ERR
EventText: DGW_FREE_REQ: allocb
failed!

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_ALLOC_CONF_ERR
EventText: DGW_ALLOC_CONF id=%d
received in wrong state!

EventLogEntry from
DGW-Dispatcher in wrong state
EventType: csevMinor
when receiving
EventCode:
DGW_ALLOC_REQ
MSG_DGW_ALLOC_REQ_ERR
EventText: DGW_ALLOC_REQ received
in wrong state!

Complete Log for the Event

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-63

C-64

Major

Major

MSG_DGW_IND_
ALLOC_ERR

MSG_DGW_
CONF_ALLOC_
ERR

EventLogEntry from
Not possible to allocate a buffer for reboot
EventType: csevMajor
CMT_DATA_CONF
EventCode:
MSG_DGW_CONF_ALLOC_ERR
EventText: Not possible to allocate a buffer for CMT_DATA_CONF

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Not possible to nd connection ID because of wrong PLCI

Unhandled event received by


DGW-Dispatcher

Description

EventLogEntry from
Not possible to allocate a buffer for reboot
EventType: csevMajor
CMT_DATA_IND
EventCode:
MSG_DGW_IND_ALLOC_ERR
EventText: Not possible to allocate a buffer for CMT_DATA_IND

EventLogEntry from
EventType: csevWarning
EventCode: MSG_DGW_NO_PLCI
EventText: Find connection ID by PLCI:PLCI %d not found

Warning

MSG_DGW_NO_
PLCI

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_DGW_UNHANDLED_EVENT
EventText: Unhandled event for DGWDispatcher,received event:%d
EventLogEntry from
EventType: csevWarning
EventCode:
MSG_DGW_WRONG_EVENT_CAPI20
EventText: wrong eventcode from
CAPI20-Mgr

Warning

MSG_DGW_
UNHANDLED_
EVENT

Complete Log for the Event

MSG_DGW_
Warning
WRONG_EVENT_
CAPI20

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Major

Minor

Minor

MSG_DGW_
ALLOC_CHN_
CONN_FAIL

MSG_DGW_
OPEN_CHN_
UNKNOWN_ID

MSG_DGW_
OPEN_CHN_
WRONG

Too many connections

wrong eventcode from


CAPI_PAYLOAD_INTERFACE

Description

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_OPEN_CHN_WRONG
EventText:
OPEN_CHANNEL_REQ:dreadful!:
wrong state

Wrong state for message


OPEN_CHANNEL_REQ

EventLogEntry from
Connection ID not found by using
EventType: csevMinor
channel_id
EventCode: MSG_DGW_OPEN_CHN_
UNKNOWN_ID
EventText: OPEN_CHANNEL_REQ: unknown id

EventLogEntry from
Not possible to set up a new conEventType: csevMajor
nection to the server
EventCode:
MSG_DGW_ALLOC_CHN_CONN_FAIL
EventText:
ALLOC_CHANNEL_REQ:connect failed

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_ALLOC_CHN_RUN_OUT
EventText: ALLOC_CHANNEL_REQ:
run out of connection handles

Minor

MSG_DGW_
ALLOC_CHN_
RUN_OUT

Complete Log for the Event

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_DGW_WRONG_EVENT_CAPI
EventText: wrong eventcode from
CAPI_PAYLOAD_INTERFACE

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_DGW_
Warning
WRONG_EVENT_
CAPI

EventCode

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-65

C-66
EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_FREE_CHN_ALLOC_FAIL
EventText: FREE_CHANNEL_REQ : Alloc failed
Second ALLOC for
FREE_CHANNEL_REQ
failed.Not possible to send
DGW_FREE_REQ

ALLOC for
FREE_CHANNEL_REQ
failed.Not possible to send
DISCONNECT_B3_REQ

reboot

reboot

EventLogEntry from
Unknown message from CAPI20- EventType: csevWarning
Mgr
EventCode:
MSG_DGW_UNH_MSG_CAPI20_MGR
EventText: unhandled message %d from
CAPI20-Mgr

Major

MSG_DGW_
FREE_CHN_
ALLOC_FAIL

EventLogEntry from
FREE_CHANNEL_REQ with unEventType: csevMajor
known ID
EventCode:
MSG_DGW_FREE_UNKNOWN_ID
EventText: FREE_CHANNEL_REQ : unknown connection_id

Not possible to allocate a buffer for reboot


DGW_OPEN_CONFIRM

Automatic
Remedy Actions
Actions,
performed by
the Gateway

MSG_DGW_UNH_ Warning
MSG_CAPI20_
MGR

Major

MSG_DGW_
FREE_
UNKNOWN_ID

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_OPEN_CHN_ALLOC_FAIL
EventText: OPEN_CHANNEL_REQ:Alloc failed

Description

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_SEC_ALLOC_FAIL
EventText: FREE_CHANNEL_REQ :
second Alloc failed

Major

MSG_DGW_
OPEN_CHN_
ALLOC_FAIL

Complete Log for the Event

MSG_DGW_SEC_ Major
ALLOC_FAIL

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Minor

Major

Major

Minor

Major

EventCode

MSG_DGW_
UNKNOWN_ID_
CHANNEL

MSG_DGW_
FREE_NOT_
SEND

MSG_DGW_
DISC_B3_NOT_
SEND

MSG_DGW_
SOCKET_
UNKNOWN

MSG_DGW_
CONNECT_
FAILED

Description

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SO_NTFY_CONN_
COMPLETE:
error! ret= %d!
Connection error

Alloc error: reboot

SO_NTFY_CONN_
COMPLETE:
unknown socket!
Connection will be closed

DISCONNECT_B3_
REQUEST not sent

Alloc error:
reboot
DGW_FREE_REQUEST not sent

Automatic
Remedy Actions
Actions,
performed by
the Gateway

For internal use only

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_CONNECT_FAILED
EventText:
SO_NTFY_CONN_COMPLETE: error!
ret= %d!

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_SOCKET_UNKNOWN
EventText:
SO_NTFY_CONN_COMPLETE: unknown socket!

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_DISC_B3_NOT_SEND
EventText: Alloc error:
DISCONNECT_B3_REQUEST not
sent

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_FREE_NOT_SEND
EventText:
Alloc error: DGW_FREE_REQUEST not
sent

EventLogEntry from
Connection ID can not be found
EventType: csevMinor
using channel_ID
EventCode:
MSG_DGW_UNKNOWN_ID_CHANNEL
EventText:
nd_conn_id_by_chn_id: unknown id %d

Complete Log for the Event

Admain_anhang_C.fm

Tables
Event Templates

C-67

C-68
EventLogEntry from
EventType: csevWarning
EventCode:
MSG_DGW_MGR_NOT_READY
EventText:SO_NTFY_CONNECTION:
CAPI20Mgr not
ready:DGW_Disp_State=0x%x

EventLogEntry from
Data can not be received because EventType: csevMinor
of unknown socket
EventCode:
MSG_DGW_RCV_SOCK_UNKN
EventText: SO_NTFY_RCV_SDATA: unknown socket

MSG_DGW_RCV_ Minor
SOCK_UNKN

Send not possible because of


socket unknown

reboot

Tables
Event Templates

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_BUFAVAIL_SOCK_UNKN
EventText: SO_NTFY_BUFAVAIL: unknown socket

SO_NTFY_CONNECTION:
CAPI20Mgr not
ready:DGW_Disp_State=0x%x
Start Operation message from
CAPI20-Mgr not received

Too much connections

SO_NTFY_CONN_
COMPLETE:
Alloc failed
No DGW_ALLOC_REQUEST to
remote

Description

MSG_DGW_
Minor
BUFAVAIL_SOCK_
UNKN

Warning

MSG_DGW_
MGR_NOT_
READY

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_CONN_COMPL_ALLOC
EventText:
SO_NTFY_CONN_COMPLETE:
Alloc failed
EventLogEntry from
EventType: csevWarning
EventCode:
MSG_DGW_CONN_RUN_OUT
EventText: SO_NTFY_CONNECTION:
run out of connection handles:cnt=%d

Major

MSG_DGW_
CONN_COMPL_
ALLOC

Complete Log for the Event

MSG_DGW_
Warning
CONN_RUN_OUT

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm
For internal use only

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EventLogEntry from
EventType: csevMinor
EventCode: MSG_DGW_RCV_FAILED
EventText: recv() failed, id=%d
EventLogEntry from
Message with wrong length reEventType: csevMinor
ceived from remote
EventCode: MSG_DGW_INV_MSG_LEN
EventText: invalid message lenght: %d

MSG_DGW_RCV_ Minor
FAILED

MSG_DGW_INV_
MSG_LEN

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_MSG_RCV_FAIL
EventText: recv() failed, id=%d

MSG_DGW_
MSG_RCV_FAIL

Minor

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_RCV_ALLOC_FAIL
EventText: FATAL: allocb() failed, id=%d

MSG_DGW_RCV_ Major
ALLOC_FAIL

Minor

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_UNKNOWN_NOTIFIC
EventText: Unknown notication 0x%x

Minor

MSG_DGW_
UNKNOWN_
NOTIFIC

Not possible to receive a message -

Not possible to allocate a receive- reboot


buffer

Data are not received properly

Unknown notication

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventLogEntry from
Connection can not be closed be- EventType: csevMinor
cause of unknown socket
EventCode:
MSG_DGW_ABORT_SOCK_UNKN
EventText: SO_NTFY_ABORT: unknown
socket

Minor

Description

MSG_DGW_
ABORT_SOCK_
UNKN

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-69

C-70

Minor

MSG_DGW_
SEND_FAILED

wrong data length received from


remote

Wrong length received from remote

Description

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_SOCKET_NOT_OPEN
EventText: DGW-Socket not opened

Major

Major

MSG_DGW_
SOCKET_NOT_
OPEN

MSG_DGW_
SOCKET_BIND_
ERR

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_DGW_SOCKET_BIND_ERR
EventText: bind error for DGW
socket %d

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_SEND_DATA_ERR
EventText: send() data failed, id=%d

MSG_DGW_
Minor
SEND_DATA_ERR

bind error for DGW socket


no connections possible

DGW-Socket not opened


no connections possible

Not possible to send data to remote

EventLogEntry from
Not possible to send message to
EventType: csevMinor
remote
EventCode: MSG_DGW_SEND_FAILED
EventText: send() failed, id=%d

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_INV_DATA_LEN
EventText: invalid data lenght:%d

Minor

MSG_DGW_INV_
DATA_LEN

Complete Log for the Event

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_INVALID_LENGTH
EventText: invalid lenght:%d %s

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_DGW_
Minor
INVALID_LENGTH

EventCode

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Major

Minor

EventCode

MSG_DGW_
LISTENING_ERR

MSG_DGW_
ACCEPT_FAILED

Description

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_DGW_ACCEPT_FAILED
EventText: so_accept() failed

No new connection accepted

EventLogEntry from
listening error for DGW socket
EventType: csevMajor
no connections possible
EventCode:
MSG_DGW_LISTENING_ERR
EventText: listening error for DGW socket
%d

Complete Log for the Event

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

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C-71

C-72

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Minor

Minor

Minor

Critical

Critical

Minor

MSG_CAR_
GENERAL_
ERROR

MSG_CAR_NO_
MEMORY

MSG_CAR_FKT_
GET_IPADR_
FAILED

MSG_CAR_
START_TCP_
LISTENER_
FAILED

MSG_CAR_
SENDING_
UPDATE_
REQUEST_
FAILED_SOH_
ERROR

MSG_CAR_
SENDING_
UPDATE_
REQUEST_
FAILED_NO_
MEMORY

CAR Events

EventCode

C.2.12

Car_fkt_get_ipadr returns an unsuccessful result due to the fact


that mat_allocb cannot reserve
any memory anymore

CAR : there is no more memory


available.

A general error occurred in the


subsystem CAR.

Description

None

None

None

CAR : SOH : start update failed due to


lack of memory

CAR : SOH : sending update request


failed : returncode
soh_api_send_tcp_data = %d

CAR : SOH : start update failed


due to lack of memory

None

soh_api_send_tcp_data returns
None
an incorrect value. The sending of
the update request failed.

None

None

None

None

None

None

Automatic
Remedy Actions
Actions,
performed by
the Gateway

CAR : SOH : start of TCP listener failed : soh_api_start_tcp_listener returns None


returncode soh_api_start_tcp_listener = an incorrect value. The start of the
%d
TCP listener failed.

CAR : car_fkt_get_ipadr result unsuccessful due to lack of memory


(mat_allocb)

CAR : no more memory available

CAR : General error : %s

Complete Log for the Event

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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HG 1500 V3.0, Administration and Maintenance

Minor

Major

Minor

Major

Information

MSG_CAR_
UPDATE_
NUMBER OF
ENTRIES_
CALLADDRTAB_
TOO_BIG

MSG_CAR_SOH_
MESSAGE_NOT_
FROM_VENUS

MSG_CAR_DB_
READ_NODE_
TABLE_ERROR

MSG_CAR_
ALIVE_IP_
CONNECTION_
LOST

MSG_CAR_
ALIVE_IP_
CONNECTION_
OK_AGAIN

MSG_CAR_
Minor
ERROR_WITH_
OAM_INTERFACE

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

CAR: Alive : ip connection ok


again

CAR : Alive : ip connection lost

CAR : An error occurred with the OAM in- CAR : An error occurred with the
terface RC = %d
OAM interface

CAR: Alive : ip connection


%d.%d.%d.%d ok again

CAR : Alive : ip connection


%d.%d.%d.%d lost

None

None

None

None

CAR : SOH : received message is None


not from the Venus server.

None

None

None

None

None

None

Automatic
Remedy Actions
Actions,
performed by
the Gateway

CAR : SOH : the number of entries None


received by the update is too big.
Possible SOH error.

Description

CAR : DB : Read of Node Table failed : ta- CAR : DB : Read of Node Table
ble index = %d
failed

CAR : SOH : received message is not


from the Venus server. Received IP address = 0x%x

CAR : SOH : update data : number of


CallAddressEntries = %d too big

Complete Log for the Event

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-73

C-74
"REG : No registration possible (no response)"

Major

MSG_REG_NO_
REGISTRATION_
POSSIBLE

None

None

REG : NIL pointer received from


SOH

REG : REG request within registration

"REG : No registration possible


(no response)"

None

REG : SOH : Unknown event from None


SOH

None

None

None

None

None

None

None

None

None

None

None

Automatic
Remedy Actions
Actions,
performed by
the Gateway

REG : SOH : send data failed : the None


routine soh_api_send_tcp_data
returned an incorrect returncode.

REG : no more memory

REG : global error

Description

REG : SOH : Error from SOH : errorcode REG : SOH : Error from SOH
= 0x%x
REG : SOH : Unknown event from SOH
0x%x

Critical

MSG_REG_SOH_ Minor
UNKNOWN_
EVENT_FROM_
SOH

MSG_REG_
ERROR_FROM_
SOH

Critical

MSG_REG_NIL_
PTR_FROM_SOH

REG : NIL pointer received from SOH :


Pointer = 0x%x

REG : REG request within registration "

Minor

REG : No more memory available

MSG_REG_
REQUEST_
WITHIN_
REGISTRATION

Minor

MSG_REG_NO_
MEMORY

REG : Global error : %s

REG : SOH : send data failed : returncode soh_api_send_tcp_data = %d

Minor

MSG_REG_
GLOBAL_ERROR

Complete Log for the Event

MSG_REG_SOH_ Critical
SEND_DATA_
FAILED

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

REG Events

EventCode

C.2.13

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Warning

Major

Warning

Major

Major

Major

Major

Minor

Major

MSG_NU_
GENERAL_
ERROR

MSG_NU_
TRANSPCONT_
MISSING

MSG_NU_NO_
FREE_
TRANSACTION

MSG_NU_
INVALID_CIDL

A31003-H3540-A800-1-7619, 2003-05-02
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MSG_NU_CAR_
FAILED

MSG_NU_
CAR_RESP_
INVALID

MSG_NU_
UNEXPECTED_
MSG

MSG_NU_
UNEXPECTED_
TIMER

MSG_NU_FREE_
CHN_
UNEXPECTED

None

None

None

None

Free channel unexpected in certain NU state

Unexpected timer event in a certain NU state

None

None

Unexpected message in certain


None
NU state with event and message
type

Invalid Response from CAR: value None


shown

None

None

None

None

None

None

None

None

None

None

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Call to CAR function failed. Wrong None


return code came back.

The CIDL send along in the message is invalid.

No free transaction store found in


a function

Transport container missing

Only as a temporary dummy.

Description

Free channel conrmation too late State: Free channel conrmation from
None
%d
the NU Leg Control too late in certain NU state

Free channel unexpected: State: %d

Timer unexpected: State: %d, Subind:0x%x

Unexpected message: State:%d,


Event:0x%x, Msgtype:0x%x

Invalid Response from CAR: 0x%x "

Call to CAR function failed

CIDL invalid

No free transaction store found in %s

Transport container missing

General error %s

Complete Log for the Event

For internal use only

MSG_NU_
Major
FREE_CHN_
CONF_TOO_LATE

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

NU Events

EventCode

C.2.14

Admain_anhang_C.fm

Tables
Event Templates

C-75

C-76

Warning

Minor

Critical

Minor

MSG_NU_TOO_
MUCH_DIGITS

MSG_NU_TCP_
LISTENER_FAILE
D

MSG_NU_SOH_
RESP_INVALID

Minor

MSG_NU_
SUPERFLUOUS_
MSG

MSG_NU_
INTERNAL_
ERROR

Major

MSG_NU_NO_
PORT_DATA

Minor

Warning

MSG_NU_
UNEXPECTED_
SETUP

MSG_NU_
UNKNOWN_MSG

Major

MSG_NU_
WRONG_CALL_
REF

Minor

Minor

MSG_NU_
EVENT_
EXCEPTION

MSG_NU_IP_
ERROR

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Description

No data for a port found in a certain function.

Unexpected SETUP on active


transaction in certain NU state.
Might be caused by glare situations
None

None

Wrong call reference from system None


or LAN.

None

SOH call back response invalid.


Event:0x%x, Reason:%s

None

None

None

None

Parameters returned in the Socket None


Handler call back function invalid
or SOH error

The Socket Handler couldnt start None


a listener function

Too much digits send at a time

NU Internal software error

Unknown message sent to NU

IP error

None

None

None

None

None

None

Tables
Event Templates

Start_tcp_listener failed

Too much digits send at a time

NU internal error: %s

Unknown message: Event:0x%x, Channel:%d

IP Error: IPAddress:0x%x, Error: 0x%x

None

None

None

None

None

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Superuous message: Event:0x%x, Lw- Superuous message send to NU. None


port:%d, Channel:%d, Data:0x%x
Might be caused by asynchronous
behaviour of the two nodes

No data for port_%d found in %s

Unexpected SETUP: State:%d, Lwport/


IPAddr:0x%x, CR:%d, Direction:%d

Wrong Call Reference. Event: 0x%x

Event exception: State: %d, Event:0x%x, Event exception in a certain NU


Data:0x%x
state

Complete Log for the Event

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_NU_DEV_
Major
TAB_NOT_FOUND

EventCode

Device table not found

Complete Log for the Event

None

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Access to the device table not OK. None

Description

Admain_anhang_C.fm

For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
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Tables
Event Templates

C-77

C-78
EventlogEntry from
EventType: csevInformation
EventText: %s

Successful startup or shutdown of display


application

display

Information

Internal error in NU Leg Control

MSG_NULC_
INTERNAL_
EVENT

display

EventlogEntry from
EventType: csevMajor
EventText: %s

Mandatory parameter missing or


having not a valid value

Major

EventlogEntry from
EventType: csevMajor
EventText: Missing/not valid parameter
%s in message %s
%s = name of either parameter or message

Received unexpected or unknown display


message

Automatic
Remedy Actions
Actions,
performed by
the Gateway

MSG_NULC_
INTERNAL_
ERROR

Major

MSG_NULC_
PARAM_ERROR

EventlogEntry from
EventType: csevWarning
EventText: Unexpected message ID or
eventcode (%x)
%x = message type

Description

EventlogEntry from
Application doesnt get requested display
EventType: csevMajor
memory or any other operation reEventText: Can't access to/allocate mem- turns null pointer
ory

Warning

MSG_NULC_
MESSAGE_
ERROR

Complete Log for the Event

MSG_NULC_
Major
MEMORY_ERROR

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

NU Leg Control Events

EventCode

C.2.15

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Major

Major

Major

Major

Major

Major

MSG_HFAM_
HAH_ALLOC_
CHAN_ERR

MSG_HFAM_
HAH_ALLOC_
CONF_ERR

MSG_HFAM_
HAH_OPEN_
CHAN_ERR

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MSG_HFAM_
HAH_OPEN_
CONF_ERR

MSG_HFAM_
MAIN_UNEXP_
LWEVENT_ERR

MSG_HFAM_
MAIN_ILLEG_
PORTNO_ERR

Illegal port no with event code

unknown/unexpected event code


received: lw_event

display

display

HFAM_OPEN_CHANNEL_CONF display
received from client that is not in
opening state

Check system

System side error


DH / CP

HFAA error

HFAM internal

HFAA error

For internal use only

EventlogEntry from
EventType: csevMajor
EventText: "Illegal port no with event
code"

EventlogEntry from
EventType: csevMajor
EventText: "unknown/unexpected event
code received: lw_event"

EventlogEntry from
EventType: csevMajor
EventText:
"HFAM_OPEN_CHANNEL_CONF received from client that is not in opening
state"

display

HFAM_ALLOCATE_CHANNEL_C display
ONF received from client that is
not in allocating or opening state

HFAM internal

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Tried to allocate channel for client display


that is not in idle state

Description

EventlogEntry from
Tried to open connection to client
EventType: csevMajor
which was not allocating_in, alloEventText: "Tried to open connection to
cated or open state
client which was not allocating_in, allocated or open state"

EventlogEntry from
EventType: csevMajor
EventText:
"HFAM_ALLOCATE_CHANNEL_CONF
received from client that is not in allocating or opening state"

EventlogEntry from
EventType: csev Major
EventText: "Tried to allocate channel for
client that is not in idle state"

Complete Log for the Event

HFA Manager Events

EventCode

C.2.16

Admain_anhang_C.fm

Tables
Event Templates

C-79

C-80

Major

MSG_HFAM_LIH_
ACCEPT_
CLIENT_CON_
ERR

Critical

MSG_HFAM_LIH_
BIND_
REGISOCK_ERR

Critical

Critical

MSG_HFAM_LIH_
SOCK_REUSE_
ADR_ERR

MSG_HFAM_LIH_
ACCEPT_TCPIP_
CON_ERR

Critical

MSG_HFAM_LIH_
CREATE_
REGISOCK_ERR

Critical

Major

MSG_HFAM_
MAIN_NO_
LOGONTIMER_
ERR

MSG_HFAM_LIH_
LISTEN_
REGISOCK_ERR

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Description

EventlogEntry from
Connection from client not accept- display
EventType: csevMajor
ed
EventText: "connection from client not accepted"

EventlogEntry from
Could not accept TCP/IP connec- display
EventType: csevCritical
tion from client
EventText: "Could not accept TCP/IP connection from client"

display

Could not bind registration socket display

Could not set socket option reuse display


address'

Could not create registration sock- display


et

EventlogEntry from
Could not listen at registration
EventType: csevCritical
socket
EventText: "Could not listen at registration
socket"

EventlogEntry from
EventType: csevCritical
EventText: "Could not bind registration
socket"

EventlogEntry from
EventType: csevCritical
EventText: "Could not set socket option
reuse address'"

EventlogEntry from
EventType: csevCritical
EventText: "Could not create registration
socket"

LAN side error


Check client setup

LAN side error


Check client setup

LAN side error

LAN side error

LAN side error

LAN side error

HFAM intern

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventlogEntry from
No logon timer started for that cli- display
EventType: csevMajor
ent
EventText: "No logon timer started for that
client

Complete Log for the Event

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Critical

Major

Minor

Minor

Minor

Major

Major

Major

EventCode

MSG_HFAM_LIH_
MAX_CON_
EXCEED_ERR

MSG_HFAM_LIH_
ACCEPT_
INETOA_CON_
ERR

MSG_HFAM_LIH_
SOCK_
WOULDBLOCK_
ERR

MSG_HFAM_LIH_
TCDATAGRAM_
RCV_ERR

A31003-H3540-A800-1-7619, 2003-05-02
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MSG_HFAM_LIH_
UNEXP_
CORNET_ERR

MSG_HFAM_LIH_
IPADR_TOO_
LONG_ERR

MSG_HFAM_LIH_
SUBNO_TOO_
LONG_ERR

MSG_HFAM_LIH_
ALGORITM_
OBJID_ERR

display

display

EventlogEntry from
Algorithm Object-ID too long, cut ! display
EventType: csevMajor
EventText: "Algorithm Object-ID too long,
cut !"

Subscriber number too long, cut !

IP-address too long, cut !

display

TC_DATAGRAM received from cli- display


ent->subscriber_no while not in
logged_in state, discarded

Check client setup

Check client setup

Check client setup

Check client

LAN side error


Check Client setup

LAN side error

LAN side error


Check client setup

HFAM internal

For internal use only

EventlogEntry from
EventType: csevMajor
EventText: "SubNo too long, cut !"

EventlogEntry from
EventType: csevMajor
EventText: "IP-address too long, cut !"

display

display

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Socket would block: keine Daten - display


> ignorieren

Cannot accept connection from


client

max no
(HFAM_MAX_CONNECTIONS)
of TCP/IP connections exceeded

Description

EventlogEntry from
unknown/unexpected Cornet-TS
EventType: csevInformation
message received from client
EventText: "unknown/unexpected CornetTS message received from client"

EventlogEntry from
EventType: csevInformation
EventText: "TC_DATAGRAM received
from client->subscriber_no while not in
logged_in state, discarded"

EventlogEntry from
EventType: csevInformation
EventText: "Socket would block: keine
Daten -> ignorieren"

EventlogEntry from
EventType: csevMajor
EventText: " Cannot accept connection
from client

EventlogEntry from
EventType: csevCritical
EventText: "max
no.(HFAM_MAX_CONNECTIONS) of
TCP/IP connections exceeded"

Complete Log for the Event

Admain_anhang_C.fm

Tables
Event Templates

C-81

C-82
EventlogEntry from
EventType: csevMinor
EventText: "No monitor timer !"

Minor

Minor

Major

MSG_HFAM_
MON_NO_MON_
TIMER_ERR

MSG_HFAM_
REG_LOGIN_
NOTREG_ERR

MSG_HFAM_
REG_SUBNO_
TOO_LONG_ERR

display

display

DL_LOGON_IN received for client display


not in not_registered state

No monitor timer !

display

display

display

display

Check client setup


in system

HFAM internal

HFAM init

System side error

System side error

HFAM init

LAN side error

Tables
Event Templates

EventlogEntry from
SubNo in DL_LOGON_IN too
EventType: csevMajor
long, cut:
EventText: " DL_LOGON_IN received for
client not in not_registered state "

EventlogEntry from
EventType: csevMinor
EventText: "DL_LOGON_IN received for
client not in not_registered state, subno"

EventlogEntry from
cannot synthesize CorNet-TS
EventType: csevMajor
message longer than 28 bytes
EventText: "cannot synthesize CorNet-TS
message longer than 28 bytes"

MSG_HFAM_SIH_ Major
CORNET_
LONGER_28_ERR

Input parameter for


hfam_sih_send_ts invalid

Login timer for client could not be


started!

returned socket error

EventlogEntry from
EventType: csevMajor
EventText: "Input parameter for
hfam_sih_send_ts invalid"

EventlogEntry from
EventType: csevMajor
EventText: "returned socket error"

MSG_HFAM_SIH_ Major
INVAL_TSLOT_
PARAM_ERR

Major

MSG_HFAM_LIH_
RETURNED_
SOCKET_ERR

Check client setup

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventlogEntry from
too many elements in protocol list display
EventType: csevMajor
EventText: "too many elements in protocol
list"

Description

EventlogEntry from
EventType: csevMajor
EventText: "timeslot is valid"

Major

MSG_HFAM_LIH_
PROTOCOL_
LIST_ERR

Complete Log for the Event

MSG_HFAM_SIH_ Major
NO_LOGIN_
TIMER_ERR

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Minor

Minor

Minor

Minor

Information

Minor

EventCode

MSG_HFAM_
REG_SUBNO_
NOTCONFIG_
ERR

MSG_HFAM_
REG_ESTAB_
NOTREG_ERR

MSG_HFAM_
REG_RELIN_
NOTREG_ERR

MSG_HFAM_
REG_MISSING_
L2INFO_ERR

A31003-H3540-A800-1-7619, 2003-05-02
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MSG_HFAM_
REG_LOGON_
REJECT_ERR

MSG_HFAM_
REG_INVAL_
PWD_LEN_ERR

EventlogEntry from
EventType: csevMinor
EventText: "invalid password length of
<sub_number>, no hash"

EventlogEntry from
EventType: csevInformation
EventText: "logon of client>subscriber_no rejected"

EventlogEntry from
EventType: csevMinor
EventText: "missing L2addr-InfoElem, no
IP address"

EventlogEntry from
EventType: csevMinor
EventText: "DL_REL_IN arrived for client
not in registered state"

EventlogEntry from
EventType: csevMinor
EventText: "DL_EST_IN arrived for client
not in registered state"

EventlogEntry from
EventType: csevMinor
EventText: " SubNo from System I/F not
found in cong data "

Complete Log for the Event

display

invalid password length of


<sub_number>, no hash

display

logon of client->subscriber_no re- display


jected

missing L2addr-InfoElem, no IP
address

DL_REL_IN arrived for client not in display


registered state

DL_EST_IN arrived for client not in display


registered state

Invalid client setup


in system or WBM

Check client setup

Check client setup

Check system setup or WBM

Check system setup or WBM

Check client setup


in system

Automatic
Remedy Actions
Actions,
performed by
the Gateway

SubNo from System I/F not found display


in cong data

Description

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-83

C-84
Mandatory parameter missing or
having not a valid value

display

MSG_HFAA_
INTERNAL_
EVENT

Information

Major

EventlogEntry from
EventType: csevInformation
EventText: %s

Successful startup or shutdown of display


application

Other internal error in HFA Adapt- display


er

EventlogEntry from
EventType: csevMajor
EventText: %s

EventlogEntry from
EventType: csevMajor
EventText: Missing/not valid parameter
%s in message %s

Received unexpected or unknown display


message

Automatic
Remedy Actions
Actions,
performed by
the Gateway

MSG_HFAA_
INTERNAL_
ERROR

Major

MSG_HFAA_
PARAM_ERROR

EventlogEntry from
EventType: csevWarning
EventText: Unexpected message ID or
eventcode (%x)

Description

EventlogEntry from
Application doesnt get requested display
EventType: csevMajor
memory or constructor returns null
EventText: Can't access to/allocate mem- pointer
ory

Warning

MSG_HFAA_
MESSAGE_
ERROR

Complete Log for the Event

MSG_HFAA_
Major
MEMORY_ERROR

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

HFA Adapter Events

EventCode

C.2.17

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Major

Warning

Minor

Warning

MSG_PPP_CC_
STARTUP_
FAILURE

MSG_PPP_CC_
UNHANDLED_
MSG_ID

MSG_PPP_CC_
INVALID_PARAM

MSG_PPP_CC_
STATE_
PROCESSING_
ERROR

Software error during startup of


PPP

Description

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
Software error: invalid internal
data detected

Stop Trace
Prole:
PPP_CC-STD

EventText: inconsistent internal state:


%n%s

MSG_PPP_CC_INCONSISTANT_INTERNAL_STAT

EventLogEntry from
EventType: csevMinor
EventCode:

Software error: internal data beStop Trace


came inconsistent during process- Prole:
ing
PPP_CC-STD

EventLogEntry from
Software error : Received mesStop Trace
EventType: csevWarning
sage not expected in current state Prole:
EventCode:
will be ignored
PPP_CC-STD
MSG_PPP_CC_
STATE_PROCESSING_ERROR
EventText: received message %s not expected in current state %s

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_PPP_CC_ INVALID_PARAM
EventText: invalid parameter %s, value
%i

Stop Trace
Prole:
PPP_CC-STD

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventLogEntry from
Software error : Unexpected mes- Stop Trace
EventType: csevWarning
sage received will be ignored
Prole:PPPEventCode:
Std
MSG_PPP_CC_UNHANDLED_MSG_ID
EventText: unexpected message received, id:%x

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_PPP_CC_ STARTUP_FAILURE
EventText: startup of PPP call control
failed:%n%s

Complete Log for the Event

For internal use only

MSG_PPP_CC_
Minor
INCONSISTANT_
INTERNAL_STATE

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

PPP Call Control Events

EventCode

C.2.18

Admain_anhang_C.fm

Tables
Event Templates

C-85

C-86

Warning

Major

MSG_PPP_CC_
MANDATORY_
PARAM_MISSING

MSG_PPP_CC_
INCONSISTENT_
DYNAMIC_DATA

Major

MSG_PPP_CC_
INCONSISTENT_
MAP

Major

Major

MSG_PPP_CC_
INVALID_PEERID

MSG_PPP_CC_
INCONSISTENT_
CONFIG

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Software error: inconsistent map

EventLogEntry from
Inconsistence of dynamic peer
EventType: csevWarning
data
EventCode:
MSG_PPP_CC_INCONSISTENT_DYNA
MIC_DATA
EventText: dynamic data of peer %i inconsistant

EventLogEntry from
Inconsistence in conguration
EventType: csevMajor
data found
EventCode:
MSG_PPP_CC_INCONSISTENT_CONF
IG
EventText: peer %i inconsistant

Stop Trace
Prole:
PPP_CC-STD

Stop Trace
Prole:
PPP_CC-STD

Stop Trace
Prole:
PPP_CC-STD

Stop Trace
Prole:
PPP_CC-STD

Software error: index of ISDN peer Stop Trace


table incorrect
Prole:
PPP_CC-STD

Description

EventLogEntry from
Mandatory parameter missing
EventType: csevMajor
EventCode:
MSG_PPP_CC_MANDATORY_PARAM_
MISSING
EventText: mandatory parameter %s
missing (ID: %i)

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_PPP_CC_INCONSISTENT_MAP
EventText: map of %s inconsistant

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_PPP_CC_INVALID_PEERID
EventText: invalid Peer ID: %d

Complete Log for the Event

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Minor

Minor

Mayor

EventCode

MSG_PPP_CC_
INVALID_ADMIN_
MSG

MSG_PPP_CC_
INITIALIZATION_
ERROR

MSG_PPP_CC_
INTERNAL_
ERROR

Description

Automatic
Remedy Actions
Actions,
performed by
the Gateway

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EventLogEntry from
EventType: csevMajor
EventCode:
MSG_PPP_CC_ INTERNAL_ERROR
EventText: %s

Software error: internal inconsistency

EventLogEntry from
Software Error: double initializaEventType: csevMinor
tion sequence - ignored
EventCode:
MSG_PPP_CC_INITIALIZATION_ERRO
R
EventText: re-initialization of PPP-CC not
allowed

Stop Trace
Prole:
PPP_CC-STD

Stop Trace
Prole:
PPP_CC-STD

EventLogEntry from
Error received while reading/ writ- Stop Trace
EventType: csevMinor
ing conguration les
Prole:
EventCode:
PPP_CC-STD
MSG_PPP_CC_INVALID_ADMIN_MSG
EventText: invalid admin message for le
%s received

Complete Log for the Event

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-87

C-88
%p

MSG_PPPM_
Critical
ERR_OPERATION Major
Minor

Unexpected Condition during operation

None

*1

Examine the Conguration Data for


PPP
*1

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Inconsistency in the Conguration None


Data;
Failure at the Admin-Receiver;

Description

*1 Inform SW-Development, make Trace-Files (SUSY_PPPM_TBAS, SUSY_PPPM_TSTD, SUSY_PPPM_TEXT Lvl 9) available containing this incorrect behaviour.

%p

Critical
Major
Minor

MSG_PPPM_
ERR_CONFIG

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

PPP Manager Events

EventCode

C.2.19

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Critical

Major
Minor
Warning

Critical

Major
Minor
Warning

Critical

Major
Minor
Warning

MSG_PPP_
STACK_REBOOT

MSG_PPP_
STACK_PROC

MSG_PPPOE_
STACK_REBOOT

MSG_PPPOE_
STACK_PROC

MSG_PPTP_
STACK_REBOOT

MSG_PPTP_
STACK_PROC

%p

Reboot forced by PPTP Stack, reason =


%d

%p

Reboot

PPTP stack processing error

PPTP Stack damaged

PPPOE stack processing error

None

Reboot

None

Reboot

*3

*3

*2

*2

*1

*1

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Internal PPP stack processing er- None


ror

PPP Stack damaged

Description

Reboot forced by PPPOE Stack, reason = PPPOE Stack damaged


%d

%p

Reboot forced by PPP Stack, reason =


%d

Complete Log for the Event

*3 Inform SW-Development, make Trace-Files (SUSY_PPTP_STACK_PROC Lvl 6 and SUSY_PPTP_STACK_DBG_IF Lvl 9) available containing this incorrect
behaviour.

*2 Inform SW-Development, make Trace-Files (SUSY_PPPOE_STACK_PROC Lvl 6 and SUSY_PPOE_STACK_DBG_IF Lvl 9) available containing this incorrect behaviour.

*1 Inform SW-Development, make Trace-Files (SUSY_PPP_STACK_PROC Lvl 6 and SUSY_PPP_STACK_DBG_IF Lvl 9) available containing this incorrect
behaviour.

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

PPP Stack Events

EventCode

C.2.20

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-89

C-90
EventLogEntry from
PLCI not found in VS_Plci_Link ta- EventType: csevMinor
ble (needed to nd message_nbr)
EventCode: VCAPI_NO_PLCI
EventText: PLCI not found in
VS_Plci_Link table (to nd message_nbr)

Tables
Event Templates

MSG_VCAPI_NO_ Minor
PLCI

EventLogEntry from
Too many physical link connecEventType: csevMajor
tions or connections are not reEventCode: VCAPI_LINK_TABLE_FULL leased properly.
EventText: No free element found in
VS_Plci_Link table

Major

MSG_VCAPI_
LINK_TABLE_
FULL

EventLogEntry from
Wrong linknumber in the message EventType: csevMinor
received from VCAPI-Server oder
EventCode: VCAPI_WRONG_LINKNUM CAPI_PAYLOAD_INT
EventText: Wrong link number %d in
message %s

Not possible to set up a new connection for VCAPI

Minor

EventLogEntry from
EventType: csevMajor
EventCode: BSD44_ACCEPT_ERROR
EventText: Accept error for VCAPI
Dispatcher

Sockets for VCAPI and DATAGW


clients doesnt work anymore

Automatic
Remedy Actions
Actions,
performed by
the Gateway

MSG_VCAPI_
WRONG_
LINKNUM

Major

MSG_BSD44_
ACCEPT_ERROR

EventLogEntry from
EventType: csevMajor
EventCode: BSD44_SELECT_ERROR
EventText: Select error for VCAPI &
DATAGW Dispatcher

Description

EventLogEntry from
No data available in the message EventType: csevMinor
received from VCAPI-Server oder
EventCode: VCAPI_NO_CAPI_DATA
CAPI_PAYLOAD_INT
EventText: No CAPI data in message with
event 0x%x

Major

MSG_BSD44_
SELECT_ERROR

Complete Log for the Event

MSG_VCAPI_NO_ Minor
CAPI_DATA

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

VCAPI Events

EventCode

C.2.21

Admain_anhang_C.fm
For internal use only

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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Minor

Minor

Minor

Minor

Minor

Minor

EventCode

MSG_VCAPI_
CONV_H2N_
ERROR

MSG_VCAPI_
CONV_H2N_
FAILED

MSG_VCAPI_
WRONG_CONV_
H2N

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MSG_VCAPI_
UNKNOWN_
MSG_H2N

MSG_VCAPI_
WRONG_MSG_
LENGTH

MSG_VCAPI_
CONV_N2H_
FAILED

Conversion returns wrong value

Wrong total_length in CAPI-Message

Wrong subcommand in message

Message not converted (wrong


message)

Conversion returns wrong value

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Message to client is not converted correctly

Description

For internal use only

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_CONV_N2H_FAILED
EventText: Conversion for %s returns
%d,expected %d)

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_ WRONG_MSG_LENGTH
EventText: Wrong message length %d

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_ UNKNOWN_MSG_H2N
EventText: Unknown message %s

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_WRONG_CONV_H2N
EventText: Wrong conversion for %s

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_CONV_H2N_FAILED
EventText: Conversion for %s returns
%d,expected %d

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_CONV_H2N_ERROR
EventText: Conversion error:%d

Complete Log for the Event

Admain_anhang_C.fm

Tables
Event Templates

C-91

C-92

Minor

Warning

Major

MSG_VCAPI_
UNKNOWN_
MSG_N2H

MSG_VCAPI_
TOO_MANY_
CLIENTS

MSG_VCAPI_
ACCEPT_ERROR

MSG_VCAPI_NO_ Minor
CLIENT

Warning

Minor

MSG_VCAPI_
WRONG_CONV_
N2H

MSG_VCAPI_
DISP_NOT_
READY

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

EventLogEntry from
EventType: csevMinor
EventCode: VCAPI_NO_CLIENT
EventText: no client address

EventLogEntry from
EventType: csevWarning
EventCode:
VCAPI_DISP_NOT_READY
EventText: VCAPI-Dispatcher not ready

EventLogEntry from
EventType: csevMajor
EventCode: VCAPI_ACCEPT_ERROR
EventText: Accept error for VCAPI
Dispatcher

EventLogEntry from
EventType: csevWarning
EventCode:
VCAPI_TOO_MANY_CLIENTS
EventText: Too many clients connected

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_ UNKNOWN_MSG_N2H
EventText: unknown msg %s

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_WRONG_CONV_N2H
EventText: Wrong conversion for %s

Complete Log for the Event

no client address

VCAPI-Server has not send the


VCAPI_EVENT_START_
OPERATION_REQ to the dispatcher

Not possible to set up a new connection for VCAPI

Automatic
Remedy Actions
Actions,
performed by
the Gateway

No free element found in connec- tion table


Close connection.

Wrong subcommand in message

Message not converted (wrong


message)

Description

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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EventLogEntry from
EventType: csevMajor
EventCode:
VCAPI_ NO_NEW_BUF
EventText: Not possible to create buffer
with size:%d

MSG_VCAPI_
BUF_NOT_
CREATED

Not possible to create a buffer with the expected length

EventLogEntry from
Not possible to get an extended re- reboot
EventType: csevMajor
ceive buffer
EventCode:
(Alloc error)
VCAPI_ NO_ALLOC_EXTENDED
EventText: Not possible to allocate an extended buffer

MSG_VCAPI_NO_ Major
ALLOC_
EXTENDED

Major

EventLogEntry from
Not possible to get a single receive reboot
EventType: csevMajor
buffer
EventCode:
(Alloc error)
VCAPI_ NO_ALLOC_SINGLE
EventText: Not possible to allocate a single buffer

Major

Receive buffer either already


cleared or not possible to get one

Buffer length not within the message limits

Automatic
Remedy Actions
Actions,
performed by
the Gateway

MSG_VCAPI_
NO_ALLOC_
SINGLE

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_ WRONG_BUF_LEN
EventText: Wrong buffer length %d

Description

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_ NO_RCV_BUFFER
EventText: rcvBufPP=0x%x null

Minor

MSG_VCAPI_
WRONG_BUF_
LEN

Complete Log for the Event

MSG_VCAPI_NO_ Minor
RCV_BUFFER

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-93

C-94

Major

Major

Minor

MSG_VCAPI_
SOCKET_BIND_
ERR

MSG_VCAPI_
LISTENING_ERR

MSG_VCAPI_
RECEIVE_ERR

Major

MSG_VCAPI_
SOCKET_NOT_
OPEN

Not possible to create a listening VCAPI-socket


(Connections with clients not possible)

Bind error for VCAPI-socket


(Connections with clients not possible)

Socket couldnt be opened.


(Connections with clients not possible)

Received data not stored because reboot


of no new buffer allocated
(Alloc error)

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Not possible to create a new buffer reboot


to store the received data
(Alloc error)

Description

Tables
Event Templates

EventLogEntry from
Error while receiving message for EventType: csevMinor
VCAPI-Dispatcher
EventCode:
VCAPI_ RECEIVE_ERR
EventText: Error while receiving message
for VCAPI-Dispatcher:Returncode %x

EventLogEntry from
EventType: csevMajor
EventCode:
VCAPI_ LISTENING_ERR
EventText: listening error for socket %d

EventLogEntry from
EventType: csevMajor
EventCode:
VCAPI_ SOCKET_ BIND_ERR
EventText: bind error for socket %d

EventLogEntry from
EventType: csevMajor
EventCode:
VCAPI_ SOCKET_NOT_OPEN
EventText: VCAPI-Socket not opened

EventLogEntry from
EventType: csevMajor
EventCode:
VCAPI_ DATA_NOT_STORED
EventText: Not possible to get a receive
buffer,data not stored

Major

MSG_VCAPI_
DATA_NOT_
STORED

Complete Log for the Event

EventLogEntry from
EventType: csevMajor
EventCode:
VCAPI_ NO_NEW_BUF
EventText: No new buffer created by
vs_bputd

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_VCAPI_NO_ Major
NEW_BUF

EventCode

Admain_anhang_C.fm
For internal use only

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EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_ PLCI_NOT_FOUND
EventText: PLCI not found in
VS_Plci_Link table

Minor

Major

Major

MSG_VCAPI_
PLCI_NOT_
FOUND

MSG_VCAPI_
IND_ALLOC_ERR

MSG_VCAPI_
CONF_ALLOC_
ERR

EventLogEntry from
EventType: csevMajor
EventCode:
VCAPI_ CONF_ALLOC_ERR
EventText: Not possible to allocate a buffer for CMT_DATA_CONF

EventLogEntry from
EventType: csevMajor
EventCode:
VCAPI_ IND_ALLOC_ERR
EventText: Not possible to allocate a buffer for CMT_DATA_IND

EventLogEntry from
EventType: csevWarning
EventCode:
VCAPI_ WRONG_EVENT_SRV
EventText: wrong eventcode from
VCAPI_SERVER

MSG_VCAPI_
Warning
WRONG_EVENT_
SRV

Complete Log for the Event

EventLogEntry from
EventType: csevMajor
EventCode:
VCAPI_ NO_ALLOC_MSG
EventText: Not possible to allocate a buffer

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_VCAPI_NO_ Major
ALLOC_MSG

EventCode

Not possible to allocate a buffer for reboot


CMT_DATA_CONF
(message can not be sent to client)

Not possible to allocate a buffer for reboot


CMT_DATA_IND
(message can not be sent to client)

PLCI not found in VS_Plci_Link ta- ble when receiving a message


from CAPI_PAYLOAD_IF

VCAPI-Dispatcher has received


wrong event from VCAPI-Server

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Not possible to send a message to reboot


VCAPI-Dispatcher because no
buffer could be allocated
(Alloc error)

Description

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-95

C-96
EventLogEntry from
EventType: csevMajor
EventCode:
VCAPI_ DATA_B3_ALLOC_ERR
EventText: ALLOC ERROR: returncode
%x
EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_ NO_PLCI_DISCONNECT
EventText: PLCI Element not found in
VS_Plci_Link table for
DISCONNECT_RESPONSE

MSG_VCAPI_
Major
DATA_B3_ALLOC_
ERR

MSG_VCAPI_NO_ Minor
PLCI_
DISCONNECT

MSG_VCAPI_NO_ Minor
PLCI_DATA_B3

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_ NO_PLCI_DATA_B3
EventText: PLCI not found in
VS_Plci_Link table (for DATA_B3_REQ)

EventLogEntry from
EventType: csevWarning
EventCode:
VCAPI_ WRONG_ LENGTH_MSG
EventText: Wrong message length %d

Warning

MSG_VCAPI_
WRONG_
LENGTH_MSG

Complete Log for the Event

EventLogEntry from
EventType: csevWarning
EventCode:
VCAPI_ WRONG_EVENT_CAPI
EventText: wrong eventcode from
CAPI_PAYLOAD_INTERFACE

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_VCAPI_
Warning
WRONG_EVENT_
CAPI

EventCode

PLCI Element not found in


VS_Plci_Link table for
DISCONNECT_RESPONSE
message

Not possible to get a buffer to send reboot


the DATA_B3_REQ message to
CAPI_PAYLOAD_IF
(Alloc error)

Automatic
Remedy Actions
Actions,
performed by
the Gateway

PLCI not found in VS_Plci_Link ta- ble (for DATA_B3_REQ)


(message can not be sent to
CAPI_PAYLOAD_IF)

Message from client to VCAPIServer/CAPI_PAYLOAD_IF has


an incorrect length

VCAPI-Dispatcher has received


wrong event from
CAPI_PAYLOAD_IF

Description

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Warning

Minor

MSG_VCAPI_
SOCKET_RCV_
ERR

MSG_VCAPI_
SOCK_NOT_
AVAIL

EventLogEntry from
EventType: csevMinor
EventCode:
VCAPI_ SOCK_NOT_AVAIL
EventText: connected socket not stored
in connection table

EventLogEntry from
EventType: csevWarning
EventCode:
VCAPI_ SOCKET_RCV_ERR
EventText: Error on receiving data from
the socket (connection interrupted)

EventLogEntry from
EventType: csevWarning
EventCode:
VCAPI_ RCV_LEN_ERR
EventText: Wrong message length at receive data from client

Warning

MSG_VCAPI_
RCV_LEN_ERR

EventLogEntry from
EventType: csevWarning
EventCode:
VCAPI_ MSG_NOT_SEND
EventText: Not possible to send message
EventLogEntry from
EventType: csevMajor
EventCode:
VCAPI_ NO_LIST_SOCKET
EventText: no listening socket stored in
connection table

Warning

MSG_VCAPI_
MSG_NOT_SEND

Complete Log for the Event

MSG_VCAPI_NO_ Major
LIST_SOCKET

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Connected socket not stored in


connection table.No data can be
received.

Connection has been interrupted.Causes an error on receiving


data.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Wrong message length at receive data from client


(close connection,message is not
sent to VCAPI-Server)

No listening socket stored in connection table


(a new connection can not be
opened)

Not possible to send message


(interface to CAPI_PAYLOAD returns
1)

Description

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-97

C-98
-

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventLogEntry from
Link number not found in connec- EventType: csevMinor
tion table
EventCode:
VCAPI_ NO_LNK_CONN
EventText: Link number not found in connection table

Unknown notication

Description

MSG_VCAPI_NO_ Minor
LNK_CONN

Complete Log for the Event

EventLogEntry from
EventType: csevWarning
EventCode:
VCAPI_ UNKNOWN_NTFY
EventText: Unknown notication.Used
value:%d

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_VCAPI_
Warning
UNKNOWN_NTFY

EventCode

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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EventLogentry from
EventType: csevWarning
EventCode:
VCAPI_UNANTICIPATED_MESSAGE
EventText: Unanticipated Message %s
for CSID %s in state %s.
EventLogentry from
The CAPI Manager has received a EventType: csevWarning
CAPI message with an unknown
EventCode:
command and subcommand
VCAPI_UNANTICIPATED_CAPI_
MESSAGE
EventText: Unanticipated CAPI message
%s.
EventLogentry from
EventType: csevWarning
EventCode:
VCAPI_UNANTICIPATED_DISP_
MESSAGE
EventText: Unanticipated VCAPI Dispatcher message %d.
EventLogentry from
EventType: csevWarning
EventCode:
VCAPI_UNANTICIPATED_MESSAGE_
BASE
EventText: Unanticipated Message Base
%m.

MSG_VCAPI_
Warning
UNANTICIPATED_
MESSAGE

MSG_VCAPI_
Warning
UNANTICIPATED_
CAPI_MESSAGE

MSG_VCAPI_
Warning
UNANTICIPATED_
DISP_MESSAGE

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MSG_VCAPI_
Warning
UNANTICIPATED_
MESSAGE_BASE

For internal use only

The VCAPI Server, VCAPI Interface or CAPI Manager has received a message base with an
unanticipated ID

The VCAPI Server has received a VCAPI Dispatcher message with


an unknown event

The CAPI Manager has received an unanticipated message for the


current state of the according
CAPI object

Various VCAPI Server errors from the HXG2 code

EventLogentry from
EventType: csevWarning
EventCode: VCAPI_SERVER_ERROR
EventText: VCAPI Server error: %p.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Warning

Description

MSG_VCAPI_
SERVER_ERROR

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

VCAPI Application Events

EventCode

C.2.22

Admain_anhang_C.fm

Tables
Event Templates

C-99

C-100

Warning

Warning

MSG_VCAPI_
MSGBASE_
WITHOUT_
DATAGWMSG

MSG_VCAPI_
ILLEGAL_LINK_
NUMBER

Warning

MSG_VCAPI_
MSGBASE_
WITHOUT_
CAPIMSG

Warning

Warning

MSG_VCAPI_
MESSAGE_
LENGTH_TOO_
SHORT

MSG_VCAPI_
MSGBASE_
WITHOUT_
DISPMSG

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

An attempt was made to address a member of the dynamic link table


with an illegal index

The VCAPI Server has received


from the VCAPI Dispatcher a message base not containing the mandatory VCAPI Dispatcher message

The CAPI Manager has received from NU or from the Data GW dispatcher a message base not containing the mandatory Data GW
message

The VCAPI Server, CAPI Interface or CAPI Manager has received a


CapiInd or CapiReq not containing
the mandatory CAPI message

Automatic
Remedy Actions
Actions,
performed by
the Gateway

The length of the CAPI message is greater than the size of the VBString containing this CAPI message

Description

Tables
Event Templates

EventLogentry from
EventType: csevWarning
EventCode:
VCAPI_ILLEGAL_LINK_NUMBER
EventText: Illegal link number: %d.

EventLogentry from
EventType: csevWarning
EventCode:
VCAPI_MSGBASE_WITHOUT_
DISPMSG
EventText: Message Base without VCAPI
Dispatcher message.

EventLogentry from
EventType: csevWarning
EventCode:
VCAPI_MSGBASE_WITHOUT_
DATAGWMSG
EventText: Message Base without Data
GW message.

EventLogentry from
EventType: csevWarning
EventCode:
VCAPI_MSGBASE_WITHOUT_
CAPIMSG
EventText: Message Base without CAPI
message.

EventLogentry from
EventType: csevWarning
EventCode:
VCAPI_MESSAGE_LENGTH_TOO_
SHORT
EventText: Part of the CAPI Message is
missing (%d > %d).

Complete Log for the Event

Admain_anhang_C.fm
For internal use only

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EventLogentry from
EventType: csevMajor
EventCode:
VCAPI_COULD_NOT_DELETE_
OBJECT
EventText: Could not delete a CAPI object.
EventLogentry from
EventType: csevWarning
EventCode:
VCAPI_NO_PLCI_AVAILABLE
EventText: No PLCI available.

MSG_VCAPI_NO_ Warning
PLCI_AVAILABLE

EventLogentry from
EventType: csevMajor
EventCode:
VCAPI_ADD_OBJECT_FAILED
EventText: Could not add a CAPI object
to the managed object list.

MSG_VCAPI_
Major
COULD_NOT_
DELETE_OBJECT

Major

MSG_VCAPI_
ADD_OBJECT_
FAILED

EventLogentry from
EventType: csevWarning
EventCode:
VCAPI_ILLEGAL_PARTNER_NUMBER
EventText: Illegal partner number: %d.

EventLogentry from
EventType: csevWarning
EventCode:
VCAPI_COULD_NOT_CREATE_
OBJECT
EventText: Could not create a CAPI object.

Warning

MSG_VCAPI_
ILLEGAL_
PARTNER_
NUMBER

Complete Log for the Event

MSG_VCAPI_
Warning
COULD_NOT_
CREATE_OBJECT

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

All available PLCI are seized

The specied CAPI object could


not be deleted

Reboot

No new CAPI object could be cre- ated

Automatic
Remedy Actions
Actions,
performed by
the Gateway

A newly created CAPI object could Reboot


not be added to the managed object list

An attempt was made to address


the info of a non allocated VCAPI
partner

Description

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-101

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Warning

Warning

Warning

Warning

Major

EventCode

MSG_VCAPI_
CSID_MISSING

C-102

MSG_VCAPI_
COULD_NOT_
FIND_PLCI

MSG_VCAPI_
COULD_NOT_
FIND_OBJECT

MSG_VCAPI_
COULD_NOT_
FIND_CSID

MSG_VCAPI_
COULD_NOT_
STORE_REQ

EventLogentry from
EventType: csevMajor
EventCode:
VCAPI_COULD_NOT_STORE_REQ
EventText: Could not store the request
%x %x for PLCI %d.

No space available anymore in the Reboot


CAPI interface to store the request

EventLogentry from
The call and session ID belonging EventType: csevWarning
to a given PLCI could not be found
EventCode:
VCAPI_COULD_NOT_FIND_CSID
EventText: Could not nd the corresponding CSID.

EventLogentry from
The CAPI object belonging to a
EventType: csevWarning
given call and session ID could not
EventCode:
be found
VCAPI_COULD_NOT_FIND_OBJECT
EventText: Could not nd the corresponding CAPI Object.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

The CAPI Manager has received a message from NU or from CCP


that doesnt contain a call and session ID

Description

EventLogentry from
The PLCI belonging to a given call EventType: csevWarning
and session ID or a given channel
EventCode:
ID could not be found
VCAPI_COULD_NOT_FIND_PLCI
EventText: Could not nd the corresponding PLCI.

EventLogentry from
EventType: csevWarning
EventCode: VCAPI_CSID_MISSING
EventText: CSID is missing.

Complete Log for the Event

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_VCAPI_
Warning
CONF_WITHOUT_
REQ

EventCode

Description

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventLogentry from
The CAPI interface has received a EventType: csevWarning
conrmation without an according
EventCode:
stored request
VCAPI_CONF_WITHOUT_REQ
EventText: Conrmation %x %x for PLCI
%d without stored Request.

Complete Log for the Event

Admain_anhang_C.fm

For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Tables
Event Templates

C-103

C-104

Major

Major

MSG_
H323CLIENT_
NWRS_ENTRY_
FAILED

MSG_
H323CLIENT_
MAPS_DIFFER

Minor

MSG_
H323CLIENT_
INVALID_ADMIN_
MSG

Major

Major

MSG_
H323CLIENT_
INVALID_
CLIENTID

MSG_
H323CLIENT_
INVALID_PARAM

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Software error: invalid parameter

Create NWRS entry failed

Stop Trace
Prole:
H323ClientInternal

Stop Trace
Prole:
H323ClientInternal

Stop Trace
Prole:
H323ClientInternal

Tables
Event Templates

EventLogEntry from
Software error: invalid parameter
EventType: csevMajor
EventCode:
MSG_H323CLIENT_MAPS_DIFFER
EventText: size of maps differ (call no: %i,
IP: %i)

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_H323CLIENT_INVALID_PARAM
EventText: invalid parameter %s, value
%x

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_H323CLIENT_NWRS_ENTRY_
FAILED
EventText: create %s entry failed for client (%i, %i)

Stop Trace
Prole:
H323ClientInternal

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Software error: index of client table Stop Trace


incorrect
Prole:
H323ClientInternal

Description

EventLogEntry from
Error received while reading/ writEventType: csevMinor
ing conguration les
EventCode:
MSG_H323CLIENT_INVALID_ADMIN_
MSG
EventText: invalid admin message for le
%s received

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_H323CLIENT _
INVALID_CLIENTID
EventText: invalid Peer ID: %d

Complete Log for the Event

H.323 Client Events

EventCode

C.2.23

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Major

Major

Major

Major

Major

MSG_IPNCA_
ERROR

MSG_IPNC_
MESSAGE_
ERROR

MSG_IPNC_
MESSAGE_
DUMP

MSG_
IPNC_PARAM_
ERROR

MSG_IPNC_
INTERNAL_
ERROR

IPNC Events

EventCode

C.2.24

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
EventLogEntry from
EventType: csevMajor
EventCode:
MSG_IPNC_INTERNAL_ERROR
EventText: internal error:%i

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_IPNC_PARAM_ERROR
EventText: message parameter error:%s%x

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_IPNC_MESSAGE_DUMP
EventText: message error:%s%M

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_IPNC_MESSAGE_ERROR
EventText: message error:%s

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_IPNCA_ERROR
EventText: IPNCA error:%s%x

Complete Log for the Event

Stop Trace
Prole: IPNCDetailed

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Software error: invalid internal


data detected

message with invalid parameter


received - will be ignored

Stop Trace
Prole IPNCDetailed

Stop Trace
Prole: IPNCStd

unexcpected message received - Stop Trace


will be ignored
Prole: IPNCStd

unexcpected message received - Stop Trace


will be ignored
Prole: IPNCStd

Software error: invalid internal


data detected

Description

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-105

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Major

Major

EventCode

MSG_IPNC_
INCONSISTENT_
STATE

C-106

MSG_IPNC_CP_
ASYNCH

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_IPNC_CP_ASYNCH
EventText: : CP and IPNC asynchronous: %s%s

EventLogEntry from
EventType: csevMajor r
EventCode:
MSG_IPNC_INCONSISTENT_STATE
EventText: inconsistent internal state:
%s%x

Complete Log for the Event

Stop Trace
Prole: IPNCStd

Automatic
Remedy Actions
Actions,
performed by
the Gateway

asynchronity between states of Hi- Stop Trace


com-CP and IPNC detected
Prole: IPNCStd

Software error: data became inconsistent during processing

Description

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

IPNCA Events

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Information

MSG_MPH_INFO

MPH Events

EventCode

C.2.26

MSG_IPNCA_ERR Minor
OR

EventCode

C.2.25

SGP Message cannot be sent to


IPNC

SGP Message not sent

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Event log for all MPH-events w/ se- verity Information

Description

A minor error has occurred.

Description

EventLogEntry from
EventType: csevInformation
EventText: %p

Complete Log for the Event

EventLogEntry from
EventType: csevMinor
EventCode:
MSG_IPNCA_ERROR
EventText: IPNC Adapter: (some) Error
description
("IPNC Adapter: %s")

Complete Log for the Event

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-107

C-108

Warning

Information

MSG_OAM_
TIMESYNC

MSG_OAM_
PRIO_
INCREASED

Critical

MSG_DISP_
SENDER_NOT_
SET

Warning

Major

MSG_TLS_
MUTEX_
BLOCKED

MSG_OAM_
TIMESYNC_
FAILED

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

OAM Events

EventCode

C.2.27

EventLogEntry from
EventType:csev Warning
EventCode:
MSG_OAM_PRIO_INCREASED
EventText:
" Priority of %s increased "

EventLogEntry from
EventType: csev Warning
EventCode:
MSG_OAM_TIMESYNC_FAILED
EventText:
"Time Synchronization failed"

EventLogEntry from
EventType: csevInformation
EventCode: MSG_OAM_TIMESYNC
EventText:
"Time Synchronization from %s to %s"

EventLogEntry from
EventType: csev Critical
EventCode:
MSG_DISP_SENDER_NOT_SET
EventText:
"Sender not set in message:%n%M"

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_TLS_MUTEX_BLOCKED
EventText: Mutex blocked

Complete Log for the Event

Priority of a OAM Task (Trace,


Event,OAM) was increased, because of heavy load;
this is still a valid behaviour,

Time synchronization not performed

Time synchronization took place

Event is always followed by an ASSERT-Event, which causes a automatic reboot

Internal sw error,
Message sender not set,

Software error: deadlock

Description

Reboot the gateway,


Error report

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Major

Warning

MSG_OAM_
QUEUE_
BLOCKED

MSG_OAM_
INTERNAL_
EVENT

Execution of an automatic action


failed.

Put to Msg Queue of OAM Tasks


(Trace, Event,OAM) failed.
Reason: queue blocked.
All messages are removed.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

For internal use only

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_OAM_INTERNAL_EVENT
EventText:
"Execution of action %s failed."

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_OAM_QUEUE_BLOCKED
EventText:
" Put to OAM Msg Queue (%s) failed.
Queue blocked. Remove Message "

Put to Msg Queue of OAM Tasks


(Trace, Event,OAM) failed.
No specic reason.
All messages are removed.

Major

MSG_OAM_PUT_
TO_QUEUE_
FAILED

EventLogEntry from
EventType: csevMajor
EventCode:
MSG_OAM_PUT_TO_QUEUE_FAILED
EventText:
" Put to OAM Msg Queue (%s) failed. Remove Message "

EventLogEntry from
Queue of OAM Tasks(Trace,
EventType: csevMajor
Event,OAM) full.
EventCode: MSG_OAM_QUEUE_FULL All messages are removed.
EventText:
" OAM Msg Queue (%s) full. Remove
Messages "

Major

Priority of a OAM Task (Trace,


Event,OAM) was decreased, because there is no longer heavy
load;
valid behaviour,

Description

MSG_OAM_
QUEUE_FULL

Complete Log for the Event

EventLogEntry from
EventType: csevCleared
EventCode:
MSG_OAM_PRIO_SWITCHED_BACK
EventText:
"Priority of %s switched back. OAM Msg
Queue OK "

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_OAM_
Cleared
PRIO_
SWITCHED_BACK

EventCode

Admain_anhang_C.fm

Tables
Event Templates

C-109

C-110

Information

Information

MSG_ADMIN_
LOGGED_OUT

MSG_ADMIN_
SESSION_
EXPIRED

Information

MSG_ADMIN_
SESSION_
CREATED

Information

Information

MSG_ADMIN_
LOGGED_IN

MSG_ADMIN_
INVALID_LOGIN

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Description

A session for an administrator or an automatic login procedure (like


AutoDiscovery or DataTransfer
from Hicom to HXG3)
Was created.

Invalid login attempt

(Trap ???)

- new login necessary

Tables
Event Templates

EventLogEntry from
Session expired (Session Time
EventType: csevInformation
out reached).
EventCode:
MSG_ADMIN_SESSION_EXPIRED
EventText:
Session id = %d of user \"%s\" expired "

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ADMIN_INVALID_LOGIN
EventText:
Invalid login from %s (user \"%s\") "

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventLogEntry from
Information for a successful logout EventType: csevInformation
of an administrator
EventCode:
MSG_ADMIN_LOGGED_OUT
EventText:
%s user \"%s\" (session id = %d) logged
out "

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ADMIN_SESSION_CREATED
EventText:
"%s session created for user \"%s\" (session id = %d)"

EventLogEntry from
Information for a successful login
EventType: csevInformation
of an administrator
EventCode: MSG_ADMIN_LOGGED_IN
EventText:
"%s user \"%s\" (session id = %d) logged
in"

Complete Log for the Event

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Information

Information

Information

Information

EventCode

MSG_ADMIN_
GOT_WRITE_
ACCESS

MSG_ADMIN_
DIDNT_GET_
WRITE_ACCESS

MSG_ADMIN_
RELEASED_
WRITE_ACCESS

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

MSG_ADMIN_
FORCE_
RELEASE_
WRITE_ACCESS

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ADMIN_FORCE_RELEASE_
WRITE_ACCESS
EventText:
"%s user \"%s\" (session id = %d) forced
release write access"

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ADMIN_RELEASED_WRITE_
ACCESS
EventText:
"%s user \"%s\" (session id = %d) released write access"

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ADMIN_DIDNT_GET_WRITE_
ACCESS
EventText:
"%s user \"%s\" (session id = %d) didn't
get write access"

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_ADMIN_GOT_WRITE_ACCESS
EventText:
%s user \"%s\" (session id = %d) got
write access "

Complete Log for the Event

Current Administrator was forced to release the write access by another Administrator.
Now the other administrator is able
to make changes.
From now on no cong changes
are allowed for the current administrator.

Administrator released the write


access.
Now other administrator are able
to get the write access.
From now on no cong changes
are allowed for the current administrator.

Administrator did not get the write access.


There is another administrator,
which owns the write access.

- wait or
- force get write access (e.g. via
WBM)

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Administrator has got the write ac- cess.


Now conguration changes can be
done.

Description

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-111

C-112
Not used for HXG3

Not used for HXG3

Not used for HXG3


Not used for HXG3
Not used for HXG3

MSG_WBM_
ADMIN_
UNLOCKED

MSG_WBM_
LOGGED_IN

MSG_WBM_
LOGGED_OUT

MSG_WBM_
LOGIN_
REJECTED

Description

MSG_WBM_
ADMIN_LOCK_
FORCED

Complete Log for the Event

Not used for HXG3

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

WBM Events

MSG_WBM_
ADMIN_LOCKED

EventCode

C.2.28

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Warning

Information

Information

MSG_CLI_
TELNET_
ABORTED

MSG_CLI_
LOGGED_IN_
FROM_TELNET

MSG_CLI_
LOGGED_IN_
FROM_V24

CLI Events

EventCode

C.2.29

Telnet client disconnected before


logging in

Description

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
EventLogEntry from
EventType: csevInformation
EventCode:
MSG_CLI_LOGGED_IN_FROM_V24
EventText:
User \"%s\" logged in (session id = %d)
from V24 CLI.
.

V24 user successfully logged in

EventLogEntry from
Telnet client successfully logged in
EventType: csevInformation
EventCode:
MSG_CLI_LOGGED_IN_FROM_TELNE
T
EventText:
User \"%s\" logged in (session id = %d)
from telnet CLI with IP address %s.
.

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_CLI_TELNET_ABORTED
EventText: Telnet client \"%s\" aborted.
.

Complete Log for the Event

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-113

C-114

Critical

Information

MSG_LIC_DATA_
ACCEPTED

MSG_LIC_DATA_
CORRUPTED

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventLogEntry from
EventType: csevCritical
EventCode:
MSG_LIC_DATA_CORRUPTED
EventText: license data are corrupted
and set back to default values

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_LIC_DATA_ACCEPTED
EventText: license data accepted and
loaded

Complete Log for the Event

Licence Management Events

EventCode

C.2.30

HiPath 3000 V4.0:


License data must
be inserted via HiPath 3000 Manager E.

HiPath 3000 V1.0 /


V3.0:
License data must
be inserted by using the license key
via WBM.

Tables
Event Templates

HiPath 3000 V4.0:


This event will appear, if licmgmt
get modied license data via System Interface (SI) and the data
could not be encrypted.

HiPath 3000 V1.0 / V3.0:


SNMP Trap
During startup of component licmgmt the license data in the persistency le licmgmt.txt are
checked against the MAC address. In case the check is not successful, the license le is corrupted. Licmgmt tries to load the
default data.

HiPath 3000 V4.0:


This event will appear, if licmgmt
get modied license data via System Interface (SI) and the data
could be encrypted without any errors. In case SI sends unchanged
license data to licmgmt, no event
will appear.

Not necessary

Automatic
Remedy Actions
Actions,
performed by
the Gateway

HiPath 3000 V1.0 / V3.0:


SNMP Trap
During startup of component licmgmt the license data in the persistency le licmgmt.txt are
checked against the MAC address. In case the license data are
correct, this event appears.
Also in case license data have
been modied via WBM without
any errors, this event will appear.

Description

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Warning

EventCode

MSG_LIC_DATA_
NOT_ACCEPTED

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_LIC_DATA_NOT_ACCEPTED
EventText: license data not accepted

Complete Log for the Event

HiPath 3000 V4.0:


not used

License data must


be inserted by using the correct license key via
WBM.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

HiPath 3000 V1.0 / V3.0:


SNMP Trap
In case license data have been
tried to insert via WBM, but the license key is wrong, this event will
appear.

Description

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

C-115

C-116

Warning

Warning

MSG_HIP_NO_
NETPOOL_INIT

MSG_HIP_NO_
OBJ_INIT

Warning

MSG_HIP_NO_
MEM_CL

No memory for a cluster


Available.

No heap space for cluster


Block available.

No heap space for device


data

Description

EventLogEntry from
Initialisation of END_OBJ for HIP
EventType: csevWarning
not
EventCode: HIP_MSG_NO_OBJ_INIT
Possible.
EventText: No initialisation of END_OBJ
Structure possible

EventLogEntry from
Initialisation of netpool
EventType: csevWarning
For HIP not pssible.
EventCode:
HIP_MSG_NO_NETPOOL_INIT
EventText: "NETPOOL INIT not possible:
Return value %d

EventLogEntry from
EventType: csevWarning
EventCode: HIP_MSG_NO_MEM_CL
EventText: hi_main: No memory for
Cluster %d available

EventLogEntry from
EventType: csevWarning
EventCode:
HIP_MSG_NO_MEM_CLBLK
EventText: "hi_main: No memory for
Cluster block available

Warning

MSG_HIP_NO_
MEM_CLBLK

Complete Log for the Event

EventLogEntry from
EventType: csevWarning
EventCode:
HIP_MSG_ALLOC_DEV_OBJ
EventText: "hi_main: Device allocation
memory not possible

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

HIP Events

MSG_HIP_
Warning
ALLOC_DEV_OBJ

EventCode

C.2.31

Check END_OBJ
pointer and memory.

Check return value


and
take the necessary
measures.

Check why
no allocatebale
memory
Is available on the
HXG3

Check why
no allocatebale
memory
Is available on the
HXG3.

Check available
memory.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Warning

Warning

Warning

Warning

Warning

EventCode

MSG_HIP_NO_
DEVLOAD

MSG_HIP_NO_
DEVSTART

MSG_HIP_NO_
MEM_TO_SI

MSG_HIP_NO_
CLPOOL_ID

MSG_HIP_NO_
CLUSTER

Description

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
-

No clusterpool ID available for


sent packet
To IP over the MUX.

EventLogEntry from
No cluster of the ask length avail- EventType: csevWarning
able.
EventCode: MSG_HIP_NO_CLUSTER
EventText: "hi_main:No cluster available
to make packet,packet_len = %d"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_HIP_NO_CLPOOL_ID
EventText: "hi_main: No clusterpool ID
available"

The problem can


be:
Not enough clusters of
a certain length or
the
clusters are not
given free.

Check for problem

Check why
no allocatebale
memory
Is available on the
HXG3.

Interprete the return value


And take the necessary
measure .

Check parameter
given
to muxDevLoad.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventLogEntry from
Allocating of memory for message EventType: csevWarning
to SI not possible
EventCode:
MSG_HIP_NO_MEM_TO_SI
EventText: "SI_main: allocating of memory for message to SI not possible"

EventLogEntry from
Starten from HIPdevice in MUX
EventType: csevWarning
not possible.
EventCode: MSG_HIP_NO_DEVSTART
EventText: hi_main: Start HIP device not
Possible, return value = %X

EventLogEntry from
Loading HIP device in
EventType: csevWarning
MUX not possible.
EventCode: MSG_HIP_NO_DEVLOAD
EventText: "hi_main:Loading device into
MUX not possible,unit = %d,pendLoad =
%X,Pinitstring = %X, Loaning = %d,pBSP
= %X

Complete Log for the Event

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-117

C-118

Warning

MSG_HIP_
ALLOC_MES_SI

Warning

Warning

MSG_HIP_
PKTLEN_ZERO

MSG_HIP_
LENGTH_ZERO

Warning

MSG_HIP_NO_
PMBLK

Warning

Warning

MSG_HIP_NO_
CLBLK

MSG_HIP_
PMBLK_ZERO

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Nomore clusterblocks.

Description

Pointer on memory block is not


valid.

Informe the IP/


MUX responsible.

Informe the IP/


MUX responsible.

Check memory
spae.

Inform the IP-responsible for this


message.

Check interface IP> MUX


-> HIP

Number of dened
Clusterblocks not
big
Enough.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Tables
Event Templates

EventLogEntry from
Length of packet from Mux is zero.
EventType: csevWarning
EventCode : MSG_HIP_LENGTH_ZERO
EventText: "Length of packet from Mux is
zero "

EventLogEntry from
EventType: csevWarning
EventCode : MSG_HIP_PMBLK_ZERO
EventText: "Pointer on memory block
from Mux is zero "

EventLogEntry from
Sent message to SI from HIP not
EventType: csevWarning
possible.
EventCode :
MSG_HIP_ALLOC_MES_SI
EventText: "No allocation for message SI
possible "

EventLogEntry from
Length of packet from MUX 0.
EventType: csevWarning
EventCode : MSG_HIP_PKTLEN_ZERO
EventText: "Packet length from MUX =
zero "

EventLogEntry from
MUX calls HIP without
EventType: csevWarning
A pointer on a memory block..
EventCode: MSG_HIP_NO_PMBLK
EventText: "No memory block for incoming messages from MUX"

EventLogEntry from
EventType: csevWarning
EventCode: MSG_HIP_NO_CLBLK
EventText: "No clusterblock for netpool
available"

Complete Log for the Event

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Warning

Warning

Warning

Warning

MSG_SI__NO_
PORT

MSG_SI_NO_
LEONEUT

MSG_SI_NO_
PID_LEOTSA

MSG_SI_NO_
PID_DL

MSG_SI_NO_LW_ Warning
SUB_EVENT

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

SI Events

EventCode

C.2.32
Description

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_NO_LW_SUB_EVENT
EventText: SI_main: unknown loadware
sub_event %2d

EventLogEntry from
EventType: csevWarning
EventCode:MSG_ SI_NO_PID_DL
EventText: "SI_main: unknown PID for
DL %2d

EventLogEntry from
EventType: csevWarning
EventCode: MSG_SI_NO_PID_LEOTSA
EventText: "SI_main: unknown PID for
LEOTSA %d"

EventLogEntry from
EventType: csevWarning
EventCode: MSG_SI_NO_LEONEUT
EventText: ""SI_main: unknown LEONEUT-port %d

Subevent in message not


Known.

Unknown programm identication for Download

Check DH in
Hipath3000 for
Sub_event in message.

Check Hipath3000
for
DownLoad messages.

Check TS assigment in
Hipath3000

Check Hipat3000
conguration

Check Hipat3000
conguration

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Unknown programm identication. -

Port can not be determinated

EventLogEntry from
Port can not be determinated
EventType: csevWarning
EventCode: MSG_SI_MSG_NO_PORT
EventText: "SI_main: unknown LEORLSPort %d

Complete Log for the Event

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-119

C-120

Warning

Warning

MSG_SI_NO_
KNOWN_EVENT

MSG_SI_
PRIMTIVE_NO_
PID

Warning

MSG_SI_NO_
KNOWN_
LWEVENT

Warning

Warning

MSG_SI_NO_
KNOWN_SAPI

MSG_SI_DSS_
NO_KNOWN_
SAPI

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Not known SAPI

Description

Message event not known.

EventLogEntry from
Sent to application over
EventType: csevWarning
MAL not possible.
EventCode:
MSG_SI_PRIMTIVE_NO_PID
EventText: "Sent not possible:no sent for
PID %d possible"

EventLogEntry from
Lw_event for DSS not known.
EventType: csevWarning
EventCode: MSG_SI_DSS_ERROR1
EventText: "SI_DSS_sapi_msg: unknown
lw_event %x"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_NO_KNOWN_EVENT
EventText: "SI_main: unknown eventcode %d"

EventLogEntry from
LW-event code not known.
EventType: csevWarning
EventCode:
MSG_SI_NO_KNOWN_LWEVENT
EventText: "SI_main: unknown loadware
event %d"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_NO_KNOWN_SAPI
EventText: "SI_main: unknown service(SAPI) %d"

Complete Log for the Event

Check PID in message

Check DH-ISDN in
Hipath3000 for
LW-Event in Message

Check DH in
Hipath3000 for
LW-Event in Message

Check DH in
Hipath3000 for
LW-Event in Message

Check DH in
Hipath3000 for
SAPI

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Warning

Critical

Warning

Warning

Critical

EventCode

MSG_SI_TO_
APPL_NO_FD

MSG_SI_DL_NO_
MEM_FAX

MSG_SI_DL_NO_
AMOUNT_
CALLNO

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

MSG_SI_DL_
INVALID_EV_FAX

MSG_SI_DL_NO_
MEM_HFA

No allocate memory to store


The HFA-clients

EventLogEntry from
ContiNUE message for FAX/MOEventType: csevWarning
DEM is sent without a start mesEventCode:
sage.
MSG_SI_DL_INVALID_EV_FAX
EventText: SI_OAM:invalid subevent,SYS_REINIT_FAX_TAB_CONTINUE
"
EventLogEntry from
EventType: : csevCritical
EventCode:
MSG_SI_DL_NO_MEM_HFA
EventText: " FATAL no memory for HFAclients"

Check stream for


This message

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Check DL- message sequence in


hipath3000.

Check DL-message from the system.

Requested re- No action, reboot is


boot is execut- performed autoed;
matically.
SNMP Trap;

Allocating of memory not passible. Requested re- No action, reboot is


boot is execut- performed autoed;
matically.
SNMP Trap;

Sent over DLPI not possible.

Description

EventLogEntry from
For DL of FAX/MODEM
EventType: csevWarning
No number of callno
EventCode:
MSG_SI_DL_NO_AMOUNT_CALLNO
EventText: "SI_OAM: no amount_call_no
in message from system"

EventLogEntry from
EventType: csevCritical
EventCode:
MSG_SI_DL_NO_MEM_FAX
EventText: "SI_OAM: FATAL no memory
in SYS_REINIT_FAX_TAB

EventLogEntry from
EventType: csevWarning
EventCode
MSG_SI_TO_APPL_NO_FD:
EventText:"Sent not possible:no FD "

Complete Log for the Event

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-121

C-122
EventLogEntry from
EventType: csevWarning
EventCode:MSG_SI_LOGON_
UNKNOWN_SYSTEM_CALLNO
EventText: " callno %s unknown in the
system "
EventLogEntry from
EventType: csevWarning
EventCode
MSG_SI_LOGON_CALLNO_NOPHY:
EventText: " callno %s has no Phy port in
the system "

MSG_SI_LOGON_ Warning
UNKNOWN_
SYSTEM_
CALLNO

MSG_SI_LOGON_ Warning
CALLNO_NOPHY

Callno in Hipath3000 is not


Connected to a physical port.

Callno in Hipath3000 not known.

EventLogEntry from
Callno in Hipath3000 not known
EventType: csevWarning
For ISDN subscriber.
EventCode:
MSG_SI_LOGON_UNKNOWN_DSSNO
EventText: "unknown DssNo %s "

MSG_SI_LOGON_ Warning
UNKNOWN_
DSSNO

Check Conguration hipath3000


with those in
HG1500

Check Conguration hipath3000


with those in
HG1500

Check Conguration hipath3000


with those in
HG1500

Check DL-messages from


Hipath3000.

Check DL-messages from


Hipath3000.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Subevent in Message from device- handler hipath3000 not


Known.

EventLogEntry from
Subevent in DL-message not
EventType: csevWarning
known.
EventCode: MSG_SI_DL_NO_KNOWNSUBEVENT
EventText: "unknown download subevent
0x%x"

Description

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_MSG_UNKNOWN_PORT
EventText: "SI_port/LEODAT: unknown
subevent %x"

Warning

MSG_SI_DL_NO_
KNOWN-SUBEVENT

Complete Log for the Event

MSG_SI_
Warning
UNKNOWN_PORT

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Description

EventLogEntry from
Callno is not active in application. EventType: csevWarning
EventCode:
MSG_SI_VERIFY_CALLNO_NOT_ACTI
VE
EventText: " SI_Port/
CLIENT_VERIFY_IN: number not activet
%d "
EventLogEntry from
Port number can not be connected EventType: csevWarning
to the card.
EventCode:
MSG_SI_VERIFY_UNKNOWN_CARD_
PORT
EventText: "Si_Port/VERIFY_CONF: unknown card_port %d"

MSG_SI_VERIFY_ Warning
UNKNOWN_
CARD_PORT

MSG_SI_VERIFY_ Warning
CALLNO_NOT_
ACTIVE

Port in error state in the


hipath3000.

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
Check VERIFY
Message.

Check conguratons of
callno

Check Conguration hipath3000


with those in
HG1500

Check Conguration hipath3000


with those in
HG1500

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_LOGON_ERROR_ON_PORT
EventText: " SI_Port/LOGON_CONF:
error_on port %x "

EventText: " callno %s assigned to other


card/port "

EventLogEntry from
Callno is in the Hipath3000 alEventType: csevWarning
Ready given to an other port.
EventCode:
MSG_SI_LOGON_ASSIGN_TO_OTHER
_PORT

Complete Log for the Event

MSG_SI_LOGON_ Warning
ERROR_ON_
PORT

MSG_SI_LOGON_ Warning
ASSIGN_TO_
OTHER_PORT

EventCode

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-123

C-124

Warning

Warning

MSG_SI_HFA_
INVALID_HFA_
INDEX

MSG_SI_HFA_
UNKNOWN_
LEODAT

Warning

MSG_SI_HFA_
UNKNOWN_
LEORLS

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_HFA_UNKNOWN_LEODAT
EventText: "SI_vop: unknown LEODAT
subevent %x"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_HFA_INVALID_HFA_INDEX
EventText: "SI_Vop/SUBNO_CONF: invalid vop_index %x"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_ SI_HFA_UNKNOWN_LEORLS
EventText: "SI_Vop: unknown LEORLSSubevent %x"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_PORT_NOPLACE_IN_TABLE
EventText: " SI_Port_check_callno:
si_port_table full "

Warning

MSG_SI_PORT_
NOPLACE_IN_
TABLE

Complete Log for the Event

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_VERIFY_STATE_NOK
EventText: "si_port_handle_logon_req:
state not ok"

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_SI_VERIFY_ Warning
STATE_NOK

EventCode

Sub-event in L3-message not


known.

Index for HFA-client to big.

Subevent in LEORLS message


Not possible.

Porttable in SI is to small for


All call number

Client is not in the right state.

Description

Check HFA-DH in
hipath3000.

Check HFA-manager for


HFA-indexs.

Check HFA-DH in
hipath3000.

Change demension of
The table.

Check state in
HG1500 and the
Hipath3000.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

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HG 1500 V3.0, Administration and Maintenance

Warning

Warning

Warning

Warning

MSG_SI_HFA_
UNUSED_LW_
EVENT

MSG_SI_HFA_
LEDINFO_PORT_
INVALID

MSG_SI_HFA_
LEDINFO

MSG_SI_HFA_
INVALID_HFA_
INDEX

MSG_SI_HFA_
Warning
UNKNOWN_SUB_
EVENT

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_HFA_UNKNOWN_SUB_
EVENT
EventText: "SI_vop: HFA-message with
unknown subevent %d"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_HFA_INVALID_HFA_INDEX
EventText: "SI_Vop/SUBNO_REQ: invalid vop_index %x"

EventLogEntry from
EventType: csevWarning
EventCode:MSG_SI_HFA_ERROR6
EventText: " led_art=%d
led_gruppe=%d funktion=%d"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_HFA_LEDINFO_PORT_
INVALID
EventText: "SI_vop/XCLED_INFO:
log_port 0x%x invalid"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_HFA_UNUSED_LW_EVENT
EventText: "SI_vop: SAPI-Msg with unused lw_event"

Complete Log for the Event

Sub_event in HFA-message not


known.

HFA-index not possible for


Subscriber no

Check DH-HFA in
hipath3000.

Check HFA-index
in HFA manager
And in message
from hipath3000.

Check message
from hipath3000.

Check HFA-DH in
hipath3000.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

LED-Information for port not possi- ble.

LW-event can not be validated.

Description

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-125

C-126
EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_L2STUB_COUDNT_OPEN_
STREAM
EventText: "Stream coudnt be opened
for device %X"

Error in Vxworks-Costream
to open a stream for a device.

Check errorcode in
Vxworks.

Check max number of device.


Interprete error
Code.

Check MAL,to
See why its calling
SI_open
Twice.

See kind of error


Contact owner of
the data.

Tables
Event Templates

Warning

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Device is already opened with the SI_open procedure.

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_L2STUB_NO_CLONE
EventText: "Unsupported non-Clone
open!"

Warning

MSG_SI_
L2STUB_
COUDNT_OPEN_
STREAM

EventLogEntry from
EventType: csevWarning
EventCode :
MSG_SI_L2STUB_STREAM_
ALREADY_OPEN
EventText: "Stream already open for device %X"

The DL-data are not delivred to


the owner(component).

MSG_SI_
L2STUB_NO_
CLONE

Warning

MSG_SI_
L2STUB_
STREAM_
ALREADY_OPEN

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_OAM_NOT_POSSIBLE
EventText: " System data to COMPONENT %l not possible, error %l

Description

EventLogEntry from
Initialisation of L2 not possible
EventType: csevCritical
EventCode:
MSG_SI_L2STUB_ERROR_INIT_
DRIVER
EventText: "Critical Error in Initialising L2
driver"

Warning

MSG_SI_MSG_
OAM_NOT_
POSSIBLE

Complete Log for the Event

MSG_SI_
Critical
L2STUB_ERROR_
INIT_DRIVER

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Warning

Warning

Critical

Warning

Warning

EventCode

MSG_SI_
L2STUB_OPEN_
OTHER_
STREAM_NOT_
POSSIBLE

MSG_SI_
L2STUB_
UNEXPECTED_
DB_TYPE

MSG_SI_
L2STUB_NO_
ALLOC

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

MSG_SI_
L2STUB_PORT_
NOT_OPEN

MSG_SI_
L2STUB_
UNKOWN_
SOURCE_PID

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_L2STUB_UNKOWN_
SOURCE_PID
EventText: "Source PID not known
(0x%x)"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_L2STUB_PORT_NOT_OPEN
EventText:"Port has not been opened"

EventLogEntry from
EventType: csev Critical
EventCode:
MSG_SI_L2STUB_NO_ALLOC
EventText:"Unable to allocb(%d)\n"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_L2STUB_UNEXPECTED_DB_
TYPE
EventText:"Unexpecteddb_type(0x%x)"

EventLogEntry from
EventType: csevWarning
EventCode:
MSG_SI_L2STUB_OPEN_OTHER_
STREAM_NOT_POSSIBLE
EventText: "Unable to open another L2
stream!"

Complete Log for the Event

Message from an unkown PID

Port must be open befor transfer


can be done

Nomore memory available.

Description

Type of message
for DLPI not allowed.

Check for error


code of Vxworks

Check hwo is
sending this message.

Check why port is


closed.

Requested re- No action, reboot is


boot is execut- performed autoed;
matically.
SNMP Trap;

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-127

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Warning

Warning

EventCode

MSG_SI_
L2STUB_
UNEXPECTED_
EVENT_CODE

C-128

MSG_SI_SWC_
ERROR

Description

EventLogEntry from
Negative return on SWCEventType: csevWarning
routine : swc_si_if()
EventCode: MSG_SI_SWC_ERROR
EventText: "si_main: TS connection in
SWC not possible,return = %x,lw_port
=%x,tsx,tsr = %x,channel = %x,tei = %x

EventLogEntry from
Eventcode sent from hipat3000
EventType: csevWarning
Is not known.
EventCode:
MSG_SI_L2STUB_UNEXPECTED_
EVENT_CODE
EventText: "Unexpected event code (%d)
from SWU"

Complete Log for the Event

Check parameter
inconcistence to
SWC.

Check DH in
hipath3000.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
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MAGIC / Device Manager Events

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Major

Major

Major

Major

Major

MSG_DVMGR_
NO_DEVICE_
TYPE_FOR_
DEVICE

MSG_DVMGR_
NO_DEVICE_ID_
FOR_DEVICE

MSG_DVMGR_
CREATE_FAILED

MSG_DVMGR_
CAN_NOT_
READ_
PERSISTENCY

MSG_DVMGR_
SCN_TASK_
FAILED

Class instance of SCN_TASK


couldnt be created; startup interrupted

The specied persistency le


could not be read

Device object instance of specied


class couldnt be created

No entry found in persistency for


specied device type

Restart system;

Check pers les;


Restart system;

Too less memory!


Restart system;

Check and correct


content of pers le
devmgr.txt

Check and correct


content of pers le
devmgr.txt

Check and correct


content of pers le
devmgr.txt

Check and correct


content of pers le
devmgr.txt

Check and correct


content of pers le
devmgr.txt

Automatic
Remedy Actions
Actions,
performed by
the Gateway

For internal use only

SCN Task create failed

Can not read %s persistency le

%s create failed

No DeviceId for %s Device available in


persistency

No Device Type for %s Device available in Invalid device type in persistancy


persistency

Specied device id is out of valid


range

Major

MSG_DVMGR_
DEVICEID_OUT_
OF_RANGE

The current DeviceId: %d is out of range

Protocol rejected. Device '%u' will be tak- Invalid protocol specied in persisen out of service
tancy

Major

Description

MSG_DEVM_
BINDING_FAILED

Complete Log for the Event

Device %u could not be bound to protocol Specied device couldnt be as%d. Device has been taken out of service signed to a protocol and is therefore out-of-service

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_DEVM_NO_ Major
PROTOCOL_
FOR_DEVICE

EventCode

Startup and Internal Messages

C.2.33

Admain_anhang_C.fm

Tables
Event Templates

C-129

C-130
DeviceId (%x): Got NULL pointer instead Got a NULL pointer to Resource
of Resource!
DeviceId (%x): No container object found! Could not nd a valid object pointer in the global Table.
DeviceId (%x): No protocol manager
found!
DeviceId (%x): No protocolId in message! Could not read protocolId from
persistency le.
DeviceId (%x): If Table init failed, DVMGR Error in system startup; could not
not initialized!
create IfTables

Major

Major

Major

Major

Major

DeviceId (%x): is not a fax deviceId. Could Got a wrong deviceId.


not set fax status.
DeviceId (%x): Amount of congured resources exceeds overall limit.

DeviceId (%x): Unknown AdminState! Ad- Unknown AdminState


minState set to AStateDown

Major

Warning

Information

Check conguration of resources in


devmgr.txt

Restart system; if
condition ongoing
a new APS is necessary

Restart system; if
condition ongoing
a new APS is necessary

Check and correct


content of pers le
devmgr.txt

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Tables
Event Templates

The number of overall resources is


smaller than the number of resources assigned to this device

DeviceId (%x): Startup failed, DVMGR not Error in system startup; could not
initialized!
startup device manager

Major

Could not nd a valid protocol


manager.

Could not nd a valid device pointer in the global Device Table.

DeviceId (%x): No entry in global device


table

Major

Description

MSG_DVMGR_
INTERROR_
DEVID

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
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DeviceId (%x): Unknown Device Type!

DeviceId (%x): Not enough memory to


create Resource object!!
DeviceId (%x): Unexpected SUSY id !!!
DeviceId (%x): iAdmCommand: Unexpected value received
DeviceId (%x): id >=
MAX_RESOURCE_NUMBER!

DeviceId (%x): Wrong param from persis- Could not read parameter from
tency le gwglobal.txt!
persistency le.
DeviceId (%x): Device %d can't be creat- Could not create the device. For
ed!
this device no connections are
possible.
DeviceId (%x): Insert in global Device Ta- Insert into the global device table
ble failed!
failed. This device will not be
known to the system.
DeviceId (%x): Shutdown of SCN_Task
failed! Continue with Shutdown.

Major

Minor

Warning

Warning

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Warning

Warning

Major

Major

Information

DeviceId (%x): BChannel not found in re- Bchannel could not found within
sources!
resources.

The shutdown of the SCN_TASK


failed. Shutdown will be continued
anyway.

Got a wrong resource.

Got an unexpected command.

Got an unexpected SUSY

Not enough memory to create e


resource.

Got an unknown device type.

Did not nd a free channel.

Check and correct


content of pers le
gwglobal.txt

Check and correct


content of pers le
devmgr.txt

Automatic
Remedy Actions
Actions,
performed by
the Gateway

For internal use only

Warning

DeviceId (%x): No free channel found!

Major

Got a NULL pointer.

DeviceId (%x): Got NULL pointer !!!

Major

Description

MSG_DVMGR_
INTERROR_
DEVID

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm

Tables
Event Templates

C-131

C-132
ResourceId (%x):
G711TransparentChannel Indication not
from SCN-side
ResourceId (%x): State
RESOURCE_IN_USE not set!
ResourceId (%x): State
RESOURCE_IDLE not set!
ResourceId (%x): DecreaseResourceCounter() failed
ResourceId (%x): Leg not opened
ResourceId (%x): GOT NULL POINTER
!!!

Warning

Warning

Warning

Warning

Warning

Major

Got a NULL pointer.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Tables
Event Templates

Leg is not opened yet.

Decrease of the resource counter


failed.

Could not change the state.

Could not change the state.

Wrong indication.

ResourceId (%x): No ASCII character de- Wrong digit.


ned for digit %d .

The congured Trunk channels


(Manager E) exceed the number
of licensed B-Channels.

Warning

DeviceId (%x): Congured Trunk Channels exceed licensed B-Channels!

Warning

The congured Trunk channels


(Manager E) exceed the physical
number of B-Channels.

ResourceId (%x): Fax Indication received Wrong device type.


from wrong device

DeviceId (%x): Congured Trunk Channels exceed physical Limit!

Warning

Unknown state of resource.

Got a message for wrong device.

Description

Warning

DeviceId (%x): Unknown resource state!

Warning

MSG_DVMGR_
INTERROR_
RESID

DeviceId (%x): Got a LOGON_TRK_IND


msg for wrong device!

Warning

MSG_DVMGR_
INTERROR_
DEVID

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm
For internal use only

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Could not connect legs;
FAX_STATUS_ERROR from MSC

Warning

ResourceId (%x): No Dtmf tone dened


for character %c .

Warning

Could not connect legs. TIMEOUT, Faxstatus not changed from MSC

ResourceId (%x): Resource not in state


RESOURCE_IN_USE

Warning

Warning

ResourceId (%x): ChangeState(%d): N/A Change state is not possible due


in state %s
to wrong state.

Warning

MSG_DVMGR_
MSCERROR_
RESID

ResourceId (%x): Leg already in a connection

Warning

ChannelId (%x): Channel out of range!

ResourceId (%x): new state not expected! Got unexpected state.

Warning

Warning

ResourceId (%x): Number of licenses out Wrong codec amount.


of range!

Warning

MSG_DVMGR_
INTERROR_
CHNID

ResourceId (%x): Codec value out of


range!

Warning

Automatic
Remedy Actions
Actions,
performed by
the Gateway

For internal use only

Legs could not be connected, because of FAX_STATUS_ERROR


from MSC.

Legs could not be connected, because of TIMEOUT.

Wrong channel number.

Wrong character.

Wrong state.

The own or the partner leg is already connected. Reject order.

Unknown codec.

Did not nd a codec. Calls are not


possible.

ResourceId (%x): No Codecs available!

Warning

Description

MSG_DVMGR_
INTERROR_
RESID

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm

Tables
Event Templates

C-133

C-134

Warning

Close of %s Leg failed; MSC Error Code Proper close of payload leg failed;
%d
closed anyway

Disconnect of payload legs failed;


MSC responds with specied error
code

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Tables
Event Templates

Disconnect of %s Leg failed; MSC Error


Code %d

Connect on the Fax channel failed,


because either of wrong state or
wrong mode.

MSG_DVMGR_
CLOSE_LEG_
FAILED

Connect of payload legs failed;


MSC responds with specied error
code

Warning

Connect of %s Leg failed; MSC Error


Code %d

Partner Leg has a wrong Leg


Type, therefore the connect will not
performed.

MSG_DVMGR_
DISCONNECT_
LEGS_FAILED

Warning

MSG_DVMGR_
CONNECT_LEGS
_FAILED

Connect of %s Leg failed; Partner not a


%s Leg

Connect on %s Leg failed; State %d


Mode %d

Warning

MSG_DVMGR_
CONNECT_
WRONG_LEGS

Update of %s Leg failed; MSC Error Code Data of payload leg couldnt be up%d
date; MSC responds with specied error code

State of the resource is in an unexpected state. State will not


changed, but returns false to the
caller.

Warning

Warning

MSG_DVMGR_
UPDATE_LEG_
FAILED

Open of %s Leg failed; Resource State


%d

MSG_DVMGR_
CONNECT_
WRONG_RES_
STATE

Warning

MSG_DVMGR_
OPEN_WRONG_
RES_STATE

Open of %s Leg failed; MSC Error Code Payload leg couldnt be opened;
%d
MSC responds with specied error
code

Description

ListenForConnect on %s Leg failed; State Listen on the Fax channel failed,


%d Mode %d
because either of wrong state or
wrong mode.

Warning

MSG_DVMGR_
OPEN_LEG_
FAILED

Complete Log for the Event

MSG_DVMGR_
Warning
LISTEN_WRONG_
RES_STATE

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

LEG Management Messages

Admain_anhang_C.fm
For internal use only

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Major

Major

MSG_SCN_
UNEXPECTED_
L2_MSG

MSG_SCN_
OPEN_ADMFD_
FAILED

Major

MSG_SCN_
OPEN_STREAM_
FAILED

Opening communication path to


layer2 failed

Restart system;

Automatic
Remedy Actions
Actions,
performed by
the Gateway

For internal use only

Open stream failed on device %d

Poll returned unexpected value -1

Major

MSG_SCN_
POLL_FD

Polling failed.

Operation on stream failed for device %u Operation on the given stream


failed.

Open of the admin stream failed.

Layer2 has sent an unexpected


DLPI message; only logging

Can not read the message from


the given device.

MSG_SCN_
Major
OPERATION_ON_
STREAM_FAILED

Open admin stream failed

Unexpected layer2 message on device


%d

Reading message for device %d failed

Major

MSG_SCN_GET_
LAPDMSG_FAILE
D

Can not read the message from


the admin stream.

Reading message from admin stream


failed

Add parameter failed for device %u mes- Add parameter failed.


sage %s

Layer2 has sent an error message; only logging

MSG_SCN_GET_ Major
ADMMSG_FAILED

Major

MSG_SCN_ADD_
PARAMETER_
FAILED

L2 Error: %d Primitive: %d received on


Device: %d

Description

Device %d not in devicelist of SCN_TASK Given device not found in devlist.

Major

MSG_SCN_
ERROR_L2_MSG

Complete Log for the Event

MSG_SCN_DEV_ Major
NOT_IN_DEVLIST

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Layer 2 Communication Messages

Admain_anhang_C.fm

Tables
Event Templates

C-135

C-136
DEVMGR DevId: %d Layer2 In-Service

DEVMGR DevId: %d Layer2 Out-Of-Ser- Message from SI is missing, there- SNMP Trap;
vice; Waiting for DL_CONNECT_IND
fore the Layer 2 does not come up.
DEVMGR DevId: %d Layer2 Out-Of-Ser- SI takes Layer 2 out of service. No SNMP Trap;
vice; Initiated by Layer2
more calls possible for this device.
DEVMGR DevId: %d Layer2 Out-Of-Ser- Administrator takes the Layer 2 out SNMP Trap;
vice; Initiated by Application/Operator
of service. No more calls possible
for this device.

Information

Critical

Critical

Critical

MSG_DVMGR_
LAYER2_
SERVICE_TRAP

Layer 2 is up. Connections for this SNMP Trap;


device possible.

Binding administration communication path failed

Bind for admin stream failed !

Binding layer2 communication


path failed

Got an unexpected event on the


given device.

None;

None;

None;

None;

Restart system;

Restart system;

Automatic
Remedy Actions
Actions,
performed by
the Gateway

MSG_SCN_BIND_ Major
_ADMFD_FAILED

Unexpected poll event on device %u

Description

Bind for device: %d failed

Major

MSG_SCN_
UNEXPECTED_
POLL_EVENT

Complete Log for the Event

MSG_SCN_BIND_ Major
FAILED

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Information

Information

MSG_ASP_INFO

MSG_ASP_INFO

EventType: csevInformation
EventCode: MSG_ASP_INFO
EventText: ,Booting DSP module #<nr>
done.

EventType: csevInformation
EventCode: MSG_ASP_INFO
EventText: ," Loading ...

EventType: csevInformation
EventCode: MSG_ASP_INFO
EventText: ,Booting DSP module #<nr>
with <DSP SW Version > from < date>

Complete Log for the Event

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Indeterminate

EventCode

MSG_ASC_
ERROR

EventLogEntry from
EventType: csev Indeterminate
EventCode: MSG_ASC_ERROR
EventText: DSP channel not initialized
.

Complete Log for the Event

Major ASC Events

Information

MSG_ASP_INFO

C.2.35

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Important Platform SW Status Events

EventCode

C.2.34

Possibly a Conguration Problem

Description

Comes up during startup,


marks the successful end of DSP
Module Boot Process

Comes up during startup


marks the beginning of DSP-SW
download

Comes up during startup,


marks the beginn of DSP Module
Boot Process

Description

Verication of ASC
conguration in
Gateway

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-137

C-138

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Critical

MSG_ASP_
ERROR

Within RG2500 different DSP


modules (DDM1, DDM2) plugged
in
Possibly a RTP packet of invalid
length received from LAN
Out of streams memory condition,
something is blocked at the DSP
side

DSP Error 7,<nr>,0,0,0,0...


DSP Error 9,<nr>,0,0,0,0...

Description

EventType: csevCritical
EventCode: MSG_ASP_ERROR
EventText: Hardware Conguration invalid: <error string>

Complete Log for the Event

Major ASP Events

EventCode

C.2.36

Comes up on the
console only

Comes up on the
console only

Check the DSP


modules on the
main board

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Value

-32
-31
-30
-29
-28
-27
-26
-25
-24
-23
-22
-21
-20
-19
-18
-17
-16
-15
-14
-13
-12

ASC_RESOURCE_ALREADY_USED

ASC_NO_MORE_DSP_RESOURCES

ASC_ENTRY_NOT_FOUND

ASC_RTCP_ERROR

ASC_INVALID_MSG

ASC_INVALID_MSG_BOX

ASC_NOT_READY

ASC_TIMEOUT_ERROR

ASC_DSP_ERROR

ASC_CONNECTION_ERROR

ASC_NO_CONNECTION

ASC_PARAM_MISSING

ASC_VXWORKS_ERROR

ASC_IOCTL_ERROR

ASC_WRONG_LEG_TYPE

ASC_STREAMS_ERROR

ASC_INVALID_MSG_TYPE

ASC_INVALID_STATE

ASC_TRACE_ERROR

ASC_NETWORK_ERROR

ASC_WRONG_PAR

ASC Error Codes

Error Code

C.2.37

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance
wrong or unsufcient parameters

error with networking

Error from Trace server

Automatic
Remedy Actions
Actions,
performed by
the Gateway

For internal use only

wrong connection state

Unknown message type

Error returned by streams functions

Unknown Leg Type

IOCTL sent to ASP failed

general err. from VxWorks calls

Parameters missing

searched connection could not be found

connect() or accept() failed in TCP socket

problems with DSP driver(s)

a timeout condition occured

ASC is not ready, i.e. no Cong Data available

Invalid message box

Invalid message received

RTCP error

The entry was not found in ASC internal Tables

The maximum number of DSP channels is already


used

The addressed resource is already in use

Description

Admain_anhang_C.fm

Tables
Event Templates

C-139

Value

-11
-10
-9
-8
-7
-6
-5
-4
-3
-2
-1

Error Code

ASC_NO_MEM

C-140

ASC_SOCKET_ERROR

ASC_OPEN_FAX_ERROR

ASC_CLOSE_FAX_ERROR

ASC_INVALID_TASK_ID

ASC_HANDLE_NOT_ASSIGNED

ASC_INDEX_NOT_ASSIGNED

ASC_NO_FREE_ENTRY_LEFT

ASC_ENTRY_NOT_ALLOCATED

ASC_INVALID_INDEX

ASC_ERROR

Generel ASC error

Internal ASCtable error

Access to an entry which doesnt exist

All available channels taken

Index is not assigned in ASC leg tables

Handle is not assigned in ASC leg tables

Invalid Task ID

Error when closing a fax driver

Error when opening a fax driver

Error from socket interface

not enough memory

Description

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Information

Information

Information

Critical

Critical

EventCode

MSG_IPF_
STARTED

MSG_IPF_
STOPPED

MSG_IPF_ON_
OFF

MSG_IPF_
PARAMETER

MSG_IPF_NO_
OF_RULES

IP Filter Events

Information

MSG_ASP_INFO

C.2.39

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Automatic
Remedy Actions
Actions,
performed by
the Gateway

When reading in the mentioned


rule is was not possible to read in
the mentioned parameter.

IP Filter was switched ON/OFF.

A IP Filter object has been destructed.

A IP Filter object has been created.

Description

verify LAN Trafc

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Comes up every thenth time if


FEC Sender
FEC sender is blocked by colliRestart
sions or high trafc. Some Packets
will be lost during restart of FEC

Description

For internal use only

EventText: Number of rules is bigger than The number of rules that have
the maximum of %d.
been entered is bigger than the
predened maximum.

EventText: Rule number %d: missing parameter %s.

EventText: IP Filter is switched %s.

EventText: IP Filter stopped.

EventText: IP Filter started.

Complete Log for the Event

EventLogEntry from
EventType: csev Information
EventCode: MSG_ASP_INFO
EventText: fec restarts because of high
trafc on LAN Restart counter <nr>

Complete Log for the Event

Minor ASP Events

EventCode

C.2.38

Admain_anhang_C.fm

Tables
Event Templates

C-141

C-142

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Information

Information

Information

Critical

Critical

Critical

Critical

MSG_MAF_
STARTED

MSG_MAF_
STOPPED

MSG_MAF_ON_
OFF

MSG_MAF_
PARAMETER

MSG_MAF_NO_
OF_RULES

MSG_MAF_
NETBUFFER

MSG_MAF_
ETHERNET_
HEADER

EventText: Cannot nd ethernet header of An error occured when trying to


IP packet.
access the ethernet header of an
IP packet.

EventText: IP packet seems to be corrupt. An error occured when trying to


access the memory area where
the IP packet should be.

When reading in the mentioned


rule is was not possible to read in
the mentioned parameter.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

MAC Address Filter was switched ON/OFF.

A MAC Address Filter object has


been destructed.

A MAC Address Filter object has


been created.

Description

EventText: Number of rules is bigger than The number of rules that have
the maximum of %d.
been entered is bigger than the
predened maximum.

EventText: Rule number %d: missing parameter %s.

EventText: MAC Address Filter is


switched %s.

EventText: MAC Address Filter stopped.

EventText: MAC Address Filter started.

Complete Log for the Event

MAC Filter Events

EventCode

C.2.40

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

A31003-H3540-A800-1-7619, 2003-05-02
HG 1500 V3.0, Administration and Maintenance

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Critical

Critical

Critical

Critical

Information

Information

Information

Information

Minor

MSG_IPSTACK_
NAT_ERROR

MSG_IPSTACK_
SOH_ERROR

MSG_IPSTACK_
ERROR

MSG_IPSTACK_
LOW_MEM

MSG_IPSTACK_
ETH0_LINK_
DOWN

MSG_IPSTACK_
ETH1_LINK_
DOWN

MSG_IPSTACK_
ETH0_LINK_UP

MSG_IPSTACK_
ETH1_LINK_UP

MSG_IPSTACK_
INVALID_PARAM

Critical error occurred during net


address translation

Description

Error occurred in IP-Stack

A31003-H3540-A800-1-7619, 2003-05-02
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The Ethernet Link of port 1 is down -

The Ethernet Link of port 0 is down -

Event Text: IP-Stack invalid parameter


%s, value %s;

EventText: Ethernet Link down of port 1;


%s

IP-Stack receives invalid parame- ter.

The Ethernet Link of port 1 is up

Automatic
Remedy Actions
Actions,
performed by
the Gateway

EventText: Ethernet Link up of port 0; %s The Ethernet Link of port 0 is up; -

EventText: Ethernet Link down of port 1

EventText: Ethernet Link down of port 0

EventText: IP-Stack reaches low memory Low memory state in IP-Stack

EventText: Error occurred in IP-Stack

EventText: Error occurred in Socket Han- Error occurred in Socket Handler


dler

EventText: NAT Error: %s

Complete Log for the Event

IP Stack Events

EventCode

C.2.41

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-143

C-144

critical

MSG_DELIC_
ERROR

EventText: delic mailbox fatal error; reboot delic.

EventLogEntry from
EventType: csevCritical
EventCode:MSG_DELIC_ERROR

Complete Log for the Event

A reboot after delic mailbox


fatal error
(not another function).

Description

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

Information

Warning/ Major

MSG_TESTLW_
INFO

MSG_TESTLW_
ERROR

EventLogEntry from
EventType: csevWarning/ csevMajor
EventCode:
MSG_TESTLW_ERROR
EventText: Error: %p

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_TESTLW_INFO
EventText: Info: %p

Complete Log for the Event

Test Loadware Events

EventCode

C.2.43

Errors during initialization, receiving an unknown message, buffer


errors, timer errors

Information about TESTLW functions.


(Successful initialization, )

Description

* Nicht mglich, da die fehlerhafte Mailbox des Delics, die Schnittstelle zum System nicht bedienen kann.

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

DELIC Events

EventCode

C.2.42

Not necessary

Not necessary

Automatic
Remedy Actions
Actions,
performed by
the Gateway

*Hicom is not
informed

Requested re- No action, reboot is


boot is execut- performed autoed;
matically.

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

Tables
Event Templates
For internal use only

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Information

Warning

MSG_FAXCONV_
INFO

MSG_FAXCONV_
ERROR

Information

Warning/ Major

Information

MSG_T90_INFO

MSG_T90_
ERROR

MSG_X25_INFO

Major

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_X25_INFO
EventText: Info: %p

EventLogEntry from
EventType: csevWarning/ csevMajor
EventCode:
MSG_T90_ERROR
EventText: Error: %p

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_T90_INFO
EventText: Info: %p

EventLogEntry from
EventType: csevMajor / csevWarning
EventCode:
MSG_FAXCONV_ ERROR
EventText: Error: %p

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_FAXCONV_INFO
EventText: Info: %p

Complete Log for the Event

Fax Converter, HDLC, X.25 Events

EventCode

C.2.44

Information about X.25 Protocol


Module
(Successful initialization, or opening)

Errors during initialization, receiving an unknown message, buffer


errors

Information about T.90 Protocol


Module
(Successful initialization, or opening)

Errors during opening Fax Converter Module

Errors during initialization, receiving an unknown message, buffer


errors

Information about Fax Converter


Module.
(Successful initialization, or opening)

Description

Not necessary

Not necessary

Not necessary

Not necessary

Not necessary

Automatic
Remedy Actions
Actions,
performed by
the Gateway

Admain_anhang_C.fm

For internal use only

Tables
Event Templates

C-145

C-146

Information

Warning/ Major

Information

MSG_X75_INFO

MSG_X75_
ERROR

MSG_MSP_
HDLC_INFO

Warning/ Major

Warning/ Major

MSG_X25_
ERROR

MSG_MSP_
HDLC_ERROR

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

EventCode

EventLogEntry from
EventType: csevWarning/ csevMajor
EventCode:
MSG_MSP_HDLC_ERROR
EventText: Error: %p

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_MSP_HDLC_INFO
EventText: Info: %p

EventLogEntry from
EventType: csevWarning/ csevMajor
EventCode:
MSG_X75_ERROR
EventText: Error: %p

EventLogEntry from
EventType: csevInformation
EventCode:
MSG_X75_INFO
EventText: Info: %p

EventLogEntry from
EventType: csevWarning/ csevMajor
EventCode:
MSG_X25_ERROR
EventText: Error: %p

Complete Log for the Event

Errors during initialization, receiving an unknown message, buffer


errors, errors during opening
HDLC Driver ...

Information about HDLC Driver


(Successful initialization, or opening)

Errors during initialization, receiving an unknown message, buffer


errors

Information about X.75 Protocol


Module
(Successful initialization, or opening)

Errors during initialization, receiving an unknown message, buffer


errors

Description

Not necessary

Not necessary

Not necessary

Not necessary

Not necessary

Automatic
Remedy Actions
Actions,
performed by
the Gateway

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Tables
Event Templates
For internal use only

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EventLogEntry from
The other errors, e.g. OAM returns display
EventType: csevMajor
an error code
EventText: Internal Error in IP Accounting
(code: %d %s)
EventLogEntry from
EventType: csevWarning
EventText: Wrong internal message (origin: %s, code %d)
EventLogEntry from
EventType: csevWarning
EventText: IP Accounting data reached
upper mark, it shall be read
EventLogEntry from
EventType: csevWarning
EventText: IP Accounting data has overown

MSG_IPACCSRV_ Major
INTERNAL_
ERROR

MSG_IPACCSRV_ Warning
MESSAGE_
ERROR

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MSG_IPACCSRV_ Warning
MARK_REACHED

MSG_IPACCSRV_ Warning
OVERFLOW

IP Counting table is overown


Data is getting lost

IP Counting table upper mark


reached

SNMP TRAP

SNMP TRAP

Received unknown message from display


IP Counting or from IP Accounting
Client

Application doesnt get requested reboot


memory

EventLogEntry from
EventType: csevMajor
EventText: Memory allocation failed

If IP Accounting information shall be


processed, logon
IP Accounting client

If IP Accounting information shall be


processed, logon
IP Accounting client

Automatic
Remedy Actions
Actions,
performed by
the Gateway

A fatal error occurred at the socket reboot


interface

Description

MSG_IPACCSRV_ Major
MEMORY_ERROR

Complete Log for the Event

EventLogEntry from
EventType: csevMajor
EventText: Socket Error: %d (%s)

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

IP Accounting Events

MSG_IPACCSRV_ Major
SOCKET_ERROR

EventCode

C.2.45

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For internal use only

Tables
Event Templates

C-147

C-148

Severity
(Information,
Warning, Minor,
Major, Critical,
Cleared,
Indeterminate)

MSG_IPACCSRV_ Information
LOGON

EventCode

Description

EventLogEntry from
Logon is done successfully or inEventType: csev Information
successfully
EventText: Login of IP Accounting client:
%s
#### = Text, either done or rejected,
wrong user/password or rejected, wrong
IP Address or rejected, wrong number of
version

Complete Log for the Event

display

If rejected, look for


reason

Automatic
Remedy Actions
Actions,
performed by
the Gateway

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Tables
Event Templates
For internal use only

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Appendix
Suggested LAN Solutions

For internal use only

Appendix

The administration of linked networks in WAN/LAN is a highly technical procedure. When performing this task, the network administrator will always find configuration problems which need
to be corrected quickly and efficiently. This appendix is designed to help you.

D.1

Suggested LAN Solutions

D.1.1

BNC Network at a Twisted Pair

Extension of BNC network segment (max. 185 m) by 100 m with twisted pair.
10 MB Ethernet HUB with BNC port
TCP/IP and/or IPX/SPX
1
26
3
4
5
78
09

ABC
DEF
ABC
DEF
GHI
JKL
MNO
GHI
MNO
PQRS
TUV
WXYZ
PQRS
TUV

10 MB HUB with BNC port


New PCs can be connected to the
twisted pair

HiPath 3000
Ethernet LAN twisted pair
Figure D-1

Ethernet LAN BNC 10 MB

Connection of BNC Network at Twisted Pair to HiPath HG 1500

Advantage:

Simple expansion of BNC network, e. g. 3COM OfficeConnect

Hub TP 4 Combo (4xRJ-45, 1xAUI, 1xBNC, unmanaged hub)

Hub 8/TPC (8xRJ-45, 1xBNC, unmanaged hub)

Hub TP16C (16xRJ-45, 1xBNC, unmanaged hub)

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Appendix
Suggested LAN Solutions

D.1.2

For internal use only

3COM Dual Speed hub

HiPath HG 1500 in 100 MB networks


3COM Dual Speed hub solution

HiPath 3000
1
26
3
4
5
78
09

ABC
DEF
ABC
DEF
GHI
JKL
MNO
GHI
MNO
PQRS
TUV
WXYZ
PQRS
TUV

Ethernet LAN 10/100 MB

Ethernet LAN 100 MB

Ethernet LAN 10 MB

Using a hub with automatic recognition for every


100 MB and 10 MB port
Figure D-2

Example: 3COM SuperStack II Dual Speed

Hub 500 TP 12 port (12 RJ-45, stackable, manageable)

Hub 500 TP 24 port (12 RJ-45, stackable, manageable)

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Appendix
Suggested LAN Solutions

For internal use only

D.1.3

Solution with a Switch

HiPath HG 1500 in 100 MB networks


Solution with switch

HiPath 3000
1
29
3
4
75
8
06

ABC
DEF
ABC
DEF
GHI
JKL
MNO
GHI
MNO
PQRS
TUV
WXYZ
PQRS
TUV

Ethernet LAN 10/100 MB

Ethernet LAN 100 MB

Ethernet LAN 10 MB

Using a switch with 100MB and 10MB ports


Figure D-3

Switch with 100 MB and 10 MB Ports

Example: Siemens HiNet

WS 4100 (12 port 10MB, 2 port 100 MB)

WS 4400 (24 port 10MB, 2 port 100 MB, managed)

WS 4700 (24 port Autosense 10/100 MB)

or 3COM OfficeConnect

Switch 140M (4x10/100 BaseT, 1x100BASE-TX) DCF:3C16730-ME

Switch 280 (8x10/100 BaseT, 2x100BASE-TX) DCF:3C16732-ME

>

It is always advisable to use switches for Voice over IP connections to keep voice
connection interference by other data loads in the LAN to a minimum.
We recommend using switches that support Quality of Service: this ensures the necessary prioritization of voice packets over data and improves the quality of voice
connections (see also the Technical Description manual).

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Utility Programs for TCP/IP Diagnostics

D.1.4

For internal use only

HiPath HG 1500 in Token Ring Networks

Routing via network server (Token Ring > Ethernet 10/100 MB)
Use of an additional 10/100 MB Ethernet network card in the server. (NT Server 3.51/ 4.0, Netware Server 3.12 / 4.X).
Token Ring network card solution
TCP/IP and/or IPX/SPX
1
26
3
4
5
78
09

ABC
DEF
ABC
DEF
GHI
JKL
MNO
GHI
MNO
PQRS
TUV
WXYZ
PQRS
TUV

HiPath 3000

Ethernet LAN 10/100 MB


Token Ring

Figure D-4

D.2

Server with an additional


10/100 MB Ethernet network card
HiPath HG 1500 in Token Ring Networks

Utility Programs for TCP/IP Diagnostics

Any operating system provides tools designed for finding faults in a TCP/IP environment which
do not have an obvious explanation. As each operating system includes its own tools and corresponding command parameters, only the main Microsoft operating system functions are described here. Other tools for UNIX-based operating systems are described in detail in RFC
1147. Special parameters are contained in the Help for the corresponding operating system
and can normally be queried by entering <Command> -?

D.2.1

ping

The tool most often used is probably the PING command. This command allows you to check
whether a computer in the network can be reached, i.e whether communication with that computer is possible. An ICMP ECHO message is sent to the computer and then returned to the
sender. If the answer reaches the sending computer, communication with the specified computer is possible. Most variants of the PING command produce connection statistics.

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Appendix
Utility Programs for TCP/IP Diagnostics

For internal use only

Syntax for Windows operating systems:


:

ping <Host> [<Parameter>]


<Host>

Contains the destination address or the host name of the destination computer

<Parameter>
-t

Uninterrupted transfer of test packets to the computer. Normally only 4 test


packets are transferred.

-a

IP addresses are resolved to host names.

-n <number>

Sends <Number> test packets to the computer.

-l <size>

Sends test packets with <Size> bytes

-i <TTL>

Number of router hops allowed for one packet. The counter is set to a starting value by the sender and decremented by each router that forwards the
packet.

-w <timeout>

Timeout in milliseconds to wait for each reply. If this time elapses, a timeout message appears. This value is set by default to 1000 (1s). It is advisable to set this value to 5000 (5s) or 10000 (10s) in the case of slow connections such as via modem or GSM. If the reply takes more than 1
second, a timeout message will be received even though a connection is
possible.

Example:
Check connection to local computer. The local computer can normally be reached under the
loopback address 127.0.0.1 and the name localhost.
C:\>ping localhost
PING is executed for the local host [127.0.0.1] with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<10ms TTL=128
Reply from 127.0.0.1: bytes=32 time<10ms TTL=128
Reply from 127.0.0.1: bytes=32 time<10ms TTL=128
Reply from 127.0.0.1: bytes=32 time<10ms TTL=128
Messages:
If the remote computer does not reply, the error can be deduced from the messages.

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Utility Programs for TCP/IP Diagnostics

For internal use only

Invalid IP address (unknown host):


The host name could not be converted to a valid IP address. This message is generated
when the DNS server cannot be reached or is out of service. This message is only output
when the host is addressed using a name.

Destination host not available (network unreachable):


There are no valid routes to the destination system. The destination address could not be
reached, as a gateway is out of service or was not correctly specified on the local host.

Timeout:
The computer has a route to the destination computer but there is no reply. The message
reaches the destination host, but cannot be returned. This error is caused by incorrect routing of the destination computer.

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Appendix
Utility Programs for TCP/IP Diagnostics

For internal use only

D.2.2

ipconfig

The ipconfig program is a quick way of querying the TCP/IP network configuration. In this
way you can display IP addresses, netmasks, gateways and network card statistics. It also enables IP addresses assigned via DHCP to be released or renewed.
Syntax for Windows operating systems:
ipconfig [<Parameter>]
<Parameter>
/all

Shows details of the network configuration. This includes the host


name, DNS servers used, MAC addresses of each network adapter
and DHCP information.

/release [Adapter]

Releases the IP address assigned via DHCP at the adapter.

/renew [Adapter]

Assigns a new IP address to the adapter via DHCP.

If no adapter is specified under the parameters release and renew, all IP addresses at all
adapters assigned via DHCP will be released or re-assigned.
Example:
Detailed query of current configuration:
C:\>ipconfig /all
Windows NT IP Configuration
Host Name ...............:

myhost.Siemens.de

DNS Server...............:

192.168.50.23
192.168.50.160

Node Type ...............:

Broadcast

NetBIOS Scope ID .....:


IP Routing Enabled.....:

No

WINS Proxy Enabled.....:

No

NetBIOS Resolution Uses DNS:

Yes

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Appendix
Utility Programs for TCP/IP Diagnostics

Ethernet adapter El90x2:


Description..............:
Physical Address.........:
DHCP Enabled.............:
IP Address...............:
Netmask..................:
Default Gateway..........:

For internal use only

3Com 3C90x Ethernet adapter


00-10-5A-DD-56-55
No
192.168.129.1
255.255.255.0

Ethernet adapter El90x1:

D-8

Description..............:

3Com 3C90x Ethernet adapter

Physical Address.........:

00-10-5A-37-26-B1

DHCP Enabled.............:

Yes

IP Address...............:

192.168.14.6

Netmask..................:

255.255.255.0

Default Gateway..........:

192.168.14.1

DHCP Server..............:

192.168.11.103

Lease Supplied....... ...:

Tue, 17.08.1999 08:43:30

Lease Expires............:

Tue, 19.01.2038 04:14:07

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For internal use only

D.2.3

Appendix
Utility Programs for TCP/IP Diagnostics

nslookup

An IP address can be assigned via a host name. This assignment of name and IP address is
stored in the DNS server (DNS = Domain Name Server). The command nslookup can be
used to query data that was saved for a specific host in the DNS server. By entering the command nslookup in the MS-DOS prompt, the program tries to contact the DNS server provided
in the network. If a name is queried, the corresponding IP address is returned. Conversely, if
an IP address is queried, the host name is returned. If neither the IP address nor the host name
is stored in the DNS server, a corresponding error message is output.
The ping command message Invalid IP address indicates that the host name specified
cannot be converted into an IP address. This occurs when the DNS server is out of service or
the entry does not exist. This requires that the DNS servers are entered in the network configuration and can be addressed via network.
nslookup can be used to query various entries (records) on the DNS server. Once the program has been started, the following entries can be used to query the corresponding data.
set Type=<Type>
<Type>
a

Address entries

any

All entries

mx

Mail Exchanger entries

ns

Name Server entries

soa

Start of Authority entries

hinfo

Host Info entries

axfr

All entries in a single area

txt

Text entries

Syntax for Windows operating systems:


nslookup <Host>
<Host>

Contains the destination address or the host name of the destination computer

Example:
C:\>nslookup localhost
Server: ns.domain.com
Address: 192.168.0.1
Name: localhost

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Utility Programs for TCP/IP Diagnostics

For internal use only

Address: 127.0.0.1
The host localhost has the IP address 127.0.0.1.

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For internal use only

D.2.4

Appendix
Utility Programs for TCP/IP Diagnostics

hostname

The command hostname returns the name of the local computer. Unlike other operating systems, in Microsoft operating systems the host name cannot be changed using this command.
Example:
C:\>hostname
localhost

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Appendix
Utility Programs for TCP/IP Diagnostics

D.2.5

For internal use only

netstat

The command netstat is used to check existing connections and configured routes, and returns detailed statistics and information on individual network interfaces. Besides the routing
table, the most frequently used netstat function is the query feature, which ascertains which
connections exist at the local computer as well as the status of these connections.
Syntax for Windows operating systems:
netstat [<Parameter>] [<Interval>]
<Parameter>
-a

Displays all connections, i. e. listening applications such as a Telnet server are


also displayed.

-e

Displays Ethernet statistics

-n

Displays IP addresses instead of host names

-p <Proto>

Displays connections established via the <Proto> protocol

-r

Displays the routing table, which can also be displayed using route print.

-s

Displays statistics for each protocol

<Interval>

Repeats the display after <Interval> seconds

Example:
Queries all connections in IP address format (abbreviated)
C:\>netstat -a -n
Active Connections
Proto

Local address

Remote address

Status

TCP

0.0.0.0:25

0.0.0.0:0

LISTENING

TCP

0.0.0.0:80

0.0.0.0:0

LISTENING

TCP

192.168.129.3:110

192.168.129.1:1037

ESTABLISHED

TCP

192.168.129.3:23

192.168.129.2:1038

ESTABLISHED

....
....

....
....

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Appendix
Utility Programs for TCP/IP Diagnostics

For internal use only

TCP

192.168.129.3:1031 192.168.129.1:80

ESTABLISHED

....
....
UDP

0.0.0.0:25

*:*

UDP

0.0.0.0:80

*:*

....
IP connections and their statuses can be displayed using this table. Before explaining this example in more detail, we will briefly discuss the variables.
<Proto>

Indicates the protocol used for the communication. In this case, Windows only distinguishes between TCP and UDP. Unfortunately, certain servers which only operate via a single protocol are displayed
both as TCP and as UDP servers. This prevents accurate determination of the actual protocol in use.

<Local address>

This indicates the local address which has established a connection


or is listening for a connection. The local address and the remote address are displayed in the format
<IP address>:<Port number>.

<Remote address>

This indicates the remote address which has established a connection or to which a connection has been established.

<State>
Shows the current state of the connections:
ESTABLISHED

The local computer has set up a connection to a server. In this case


the local computer is a client.

LISTENING

The local computer is ready to accept a connection. In this case the


local computer is a server.

SYN_SENT

The local computer signals to the server that it would like to establish
a connection.

SYN_RECEIVED

The local computer where the server is running has received a


SYN_SENT signal, i. e. the client would like a connection to be established.

FIN_WAIT_1

The local computer would like to clear down the connection to the
server.

TIME_WAIT

The local computer is waiting for server confirmation that the connection is to be terminated.

CLOSE_WAIT

The local computer where the server is running has received a


FIN_WAIT_1 signal, i. e. the client would like a connection to be
cleared down.

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Appendix
Utility Programs for TCP/IP Diagnostics

For internal use only

FIN_WAIT_2

The local computer has received confirmation from the server to


clear down the connection.

LAST_ACK

The server has sent confirmation that the connection is to be cleared


down.

CLOSED

The server has received client confirmation that the connection has
been cleared down.

A computer can be both a client and a server at the same time. This is the case, for example,
where the local computer is connected to its own server. This is possible using the loopback
interface 127.0.0.1. If, for example, a Telnet server is running on the local computer, a Telnet
session can be opened on the local computer using the command telnet localhost.
In order to determine which data can be collated using the above example, we will now explain
the procedure step by step.
Proto

Local address

Remote address

Status

TCP

0.0.0.0:80

0.0.0.0:0

LISTENING

TCP

0.0.0.0:25

0.0.0.0:0

LISTENING

The first two entries are in the LISTENING state, i. e. two programs (servers) have been started on the local computer, both of which are waiting for a client to establish a connection with
them. Both are connected to the IP address 0.0.0.0. This IP address indicates that the server
is connected to all available network interfaces. Even if only one network card is installed, this
already has two interfaces, i.e the local network card (192.168.129.3) and the loopback interface 127.0.0.1 which is installed as standard by Windows. In this example, a HTTP server
(Port 80) and an SMTP server (Port 25) are running on the local computer. In order to determine whether the network card is working correctly, send a test ping from the local computer,
e. g. ping 192.168.129.3. Any error message triggered by this test indicates an incorrectly
configured network interface. If you wish to test the connection to the local HTTP server for
example , simply use your Web browser and enter the URL http://127.0.0.1 or http:/
/192.168.129.3. Entering telnet localhost 25 or telnet 192.168.129.3 25 allows a connection to be established to the local SMTP server. In this case, the port (i. e. the application) is
specified using 25.
The next three entries are all active connections. These can be established either from the local
to the remote computer, or from the remote to the local computer.
Proto

Local address

Remote address

Status

TCP

192.168.129.3:1037

192.168.129.1:110

ESTABLISHED

TCP

192.168.129.3:1038

192.168.129.2:23

ESTABLISHED

TCP

192.168.129.3:80

192.168.129.1:1039 ESTABLISHED

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For internal use only

Appendix
Utility Programs for TCP/IP Diagnostics

In order to distinguish between an incoming and an outgoing connection, the entries contained
in the LISTENING state (server) are required. To do this, you need to check whether the port
specified for the local computer is running on the local computer itself. The first line shows port
1037. This port is not running as a server (LISTENING) on the local computer
(192.168.129.3). Thus this must be a connection from the local computer to a remote computer
(192.168.129.1) with the port 110 (POP3). In other words, the local computer is in the process
of downloading its e-mails from the POP3 server.
The second entry must also be an outgoing connection, as it is also not in the LISTENING
state on the local computer. The local computer has therefore set up a connection to the computer 192.168.129.2 and port 23 (Telnet). This means that the local computer has opened
a Telnet session on the remote PC.
In the third entry, the local port 80 (HTTP) corresponds to that of a server. Thus the remote
computer 192.168.129.1 is in the process of opening Web pages on the local computer.

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Appendix
Utility Programs for TCP/IP Diagnostics

D.2.6

For internal use only

nbtstat

This utility program allows connections which use the NetBIOS over TCP/IP protocol (WINSClient(TCP/IP)) to be tested. In the NetBIOS over TCP/IP protocol, the NetBIOS packet is
packaged in a TCP/IP packet and then unpacked again on the remote side. This is necessary
because NetBIOS cannot be routed like TCP/IP. As Windows drives can only be enabled via
NetBIOS, such enablements must be packaged in TCP/IP in order to be transferred to other
physical networks. For this purpose, Windows creates a NetBIOS name cache which can also
be created manually. IP addresses are resolved in a table as computer names. This file is
called lmhosts and is located in either the system directory or a system subdirectory, depending on the operating system
Win95/98:

%systemroot%

WinNT/2000:

%systemroot%\system32\drivers\etc

In these directories, Windows provides various test files which can be used as samples. The
structure of each test file is explained. These files have the extension sam. In this case, the file
is called lmhosts.sam. If this lmhosts file does not already exist, it can simply be copied to
lmhosts and edited.
Syntax for Windows operating systems:
nbtstat [<Parameter>]
<Parameter>
-a <Host Name>

Returns the name table for the computer specified under <Host Name>

-A<IP address>

Returns the name table for the computer specified under <IP Address>

-c

The NetBIOS Name Cache is listed with NetBIOS names and corresponding IP addresses

-n

Lists all local NetBIOS names used

-R

Deletes the NetBIOS Name Cache and reloads the file LMHOST.

-r

Lists the names which have been resolved for the Windows networks

-S

Shows client and server connections as IP addresses.

-s

Shows client and server connections and resolves the IP addresses into
names.

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For internal use only

D.2.7

Appendix
Utility Programs for TCP/IP Diagnostics

route

In order to interconnect several TCP/IP networks, you will need to configure routing. Without
routing, it is impossible to leave the local network. Note when routing that the gateway which
connects the local network to other networks must be located in the same TCP/IP network as
the local computer.
Syntax for Windows operating systems:
route <Command> <Destination> <Netmask> <Gateway> [metric <Hops>]
[<Parameter>]
<Command>
print

Displays the current routing table

add

Adds a new route

delete

Deletes an existing route

change

Modifies an existing route

<Destination> Indicates the destination host or destination network reachable via the <Gateway>.
<Subnet>

Specifies the subnet mask.

<Gateway>

Indicates the IP address of the gateway via which the IP address specified under <Destination> can be reached.

<Hops>

Indicates the number of gateways located between the sender and the destination. This parameter is only relevant when several routes exist for one destination. Certain routes can be assigned priority using this parameter. However, since there is usually only one gateway, the value 1 can be set here.

<Parameter>
-f

Deletes all routing entries in the routing table

-p

Creates a permanent entry. This parameter can only be specified using the
command add. Normally routes are only set statically with the route command. This means that routes set in this way will be deleted by a system reboot. The parameter -p sets the entry permanently, so that it will not be deleted by a system reboot.

Example 1:
Adding a permanent default route
C:\cmd>route add 0.0.0.0 mask 0.0.0.0 192.168.0.199 -p

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Appendix
Utility Programs for TCP/IP Diagnostics

For internal use only

Example 2:
Querying a routing table
C:\>route print
Active Routes:
Network Address Netmask

Gateway
Address

Interface

Number

0.0.0.0

0.0.0.0

192.168.128.1

192.168.128.14 1

10.2.0.0

255.255.0.0

192.168.128.1

192.168.128.14 1

127.0.0.0

255.0.0.0

127.0.0.1

127.0.0.1

192.168.128.14

255.255.255.255

127.0.0.1

127.0.0.1

192.168.128.255 255.255.255.255

192.168.128.14 192.168.128.14 1

224.0.0.0

192.168.128.14 192.168.128.14 1

224.0.0.0

255.255.255.255 255.255.255.255

192.168.128.14 192.168.128.14 1

The last two entries are multicast or broadcast entries which will not be described in detail here.

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Appendix
Utility Programs for TCP/IP Diagnostics

For internal use only

D.2.8

tracert

Tracert (trace route) is used to trace the route from the local computer to the destination host.
It indicates all gateways located on the route to the destination host.
Syntax for Windows operating systems:
tracert <Host> [<Parameter>]
<Host>

Contains the destination address or the host name of the destination computer

<Parameter>
-d

IP addresses are not resolved to host names

-h <number>

Indicates the maximum number of gateways to the destination host

-j <list>

Suggests a gateway route

-w <timeout>

Wait <Timeout> milliseconds for each reply

Example:
C:\cmd>tracert localhost
Tracing route to localhost [127.0.0.1] over a maximum of 30 hops:
1

<10 ms

<10 ms

<10 ms localhost [127.0.0.1]

Trace complete.

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Appendix
Utility Programs for TCP/IP Diagnostics

D.2.9

For internal use only

arp

Before a packet can be sent from one host to another, the hardware address (MAC address)
of the destination hosts network card must be determined. For this purpose, each computer
which communicates via the TCP/IP protocol has an ARP table. ARP (Address Resolution
Protocol) is used for resolving the IP address to the hardware address (MAC address). Before
a connection is established, the ARP table is searched for the required destination host. If the
host is not contained in the table, an ARP request with the IP address of the destination host
is sent via the network. When the destination host receives this request, it sends its hardware
address to the requesting computer. This in turn enters the hardware address in its local ARP
table. The next time this connection is set up, the hardware address of the destination host is
known and can be applied as usual. If a hardware address located outside the logical TCP/IP
network is requested, the only hardware address necessary is that of the router via which the
destination host can be reached.
Syntax for Windows operating systems:
arp <Parameter>
<Parameter>
-

Displays the ARP table

-d

Deletes an entry from the ARP table

-s

Adds a host entry to the ARP table

Example 1:
Entering a new MAC address into the ARP table
C:\>arp -s 192.168.0.199 02-60-8c-f1-3e-6b
Example 2:
Querying the ARP table
C:\>arp -a
Interface: 192.168.0.1 on Interface 1
Internet Address

Physical Address

Type

192.168.0.1

00-00-5a-42-66-60

dynamic

192.168.0.10

00-60-70-cd-59-22

dynamic

192.168.0.199

02-60-8c-f1-3e-6b

static

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For internal use only

D.2.10

Appendix
Utility Programs for TCP/IP Diagnostics

telnet

Telnet enables the user to log onto a remote computer. The program uses port 23 as standard
for this procedure. If you wish to log onto a computer with another port, you must additionally
specify the port number.
Syntax for Windows operating systems:
telnet [<Host> [<Port>]
]

<Host>

Contains the destination address or the host name of the destination computer

<Port>

Port number which identifies the application on the destination computer

Example:
C:\>telnet localhost 110

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Appendix
IP Addressing: Sub-Networks

D.3

For internal use only

IP Addressing: Sub-Networks

To circumvent the scarcity of official IP addresses and to divide an IP network into separate
sub-networks, the sub-netting procedure can be used.
For the allocation of official IP addresses, for example, sub-netting makes it possible to generate additional independent IP networks by using existing Class A, B and C network addresses.
Various classes and standard network masks have been agreed upon for networks:
Class

Netmask

255.0.0.0

255.255.0.0

255.255.255.0

Table D-1

Network Classes and Standard Network Masks

Division into independent subnets also offers the considerable advantage that local network
traffic remains in its own subnet. Access to third-party networks is only possible via a router.
The basic functionality of sub-netting is relatively simple and is based on the netmask. This
mask is used for defining bits which represent either the network or the host segment within an
IP address. Set bits (1) represent the network segment, while deleted bits (0) represent the host
segment.
The best way to analyze a netmask is in binary format. The Class C standard netmask
255.255.255.0 is a good example.
Network

Host

Bytes

1st byte

2nd byte

3rd byte

4th byte

Netmask

255

255

255

Binary format 1111 1111 1111 1111 1111 1111 0000 0000
Table D-2

Example of a Class C Standard Network Mask

In netmask 255.255.255.0, the first 3 bytes represent the network segment (all bits 1) and the
last byte represents the host segment (all bits 0).
The host (router, workstation, etc.) uses this netmask to determine whether the IP address being addressed is located in the local network. If the destination host is not located in the same
network, packets are forwarded to this address via suitably defined routing mechanisms.
To create customized subnets, you will first need to determine the number of sub-networks to
be established within a class-based network (Class A, B, C). When a network is divided, 2n
subnets are always created as a result. An example will illustrate this more clearly.

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Appendix
IP Addressing: Sub-Networks

For internal use only

The Class C network 192.168.1.0 is to be divided into 4 subnets. A Class C network has the
default netmask 255.255.255.0. Two bits are required for four different combinations in the
binary system. The following table illustrates the interdependency between the bit number and
the number of networks.
Bits Combinations

Bits Combinations

21

=2

17

217 = 131072

22 = 4

18

218 = 262144

23 = 8

19

219 = 524288

24 = 16

20

220 = 1048576

25 = 32

21

221 = 2097152

26 = 64

22

222 = 4194304

27 = 128

23

223 = 8388608

28 = 256

24

224 = 16777216

29 = 512

25

225 = 33554432

10

210 = 1024

26

226 = 67108864

11

211 = 2048

27

227 = 134217728

12

212 = 4096

28

228 = 268435456

13

213 = 8192

29

229 = 536870912

14

214 = 16384

30

228 = 1073741824

15

215 = 32768

31

231 = 2147483648

16

216 = 65536

32

232 = 4294967296

Table D-3

Bit Number Depending on Number of Networks

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Appendix
IP Addressing: Sub-Networks

For internal use only

So that no gaps are left in the address range, additional 1s are added from left to right to the
existing 1s of the netmask.
Class C

Network

Host

Bytes

1st byte

2nd byte

3rd byte

4th byte

Netmask

255

255

255

Binary format

1111 1111

1111 1111

1111 1111

0000 0000

New

Network

Host

Bytes

1st byte

2nd byte

3rd byte

4th byte

Binary format

1111 1111

1111 1111

1111 1111

11

Netmask

255

255

255

192

Table D-4

00 0000

Example of a Subnet Mask Binary Format

If the new subnet is converted from binary to decimal form, the result is the subnet mask
255.255.255.192. Now 26 bits are available for the network segment and 6 for the host segment. Computers with a network segment with the same bit pattern can communicate directly
in a physical network. Other networks can only be reached via a gateway. If the modified 4th
byte is viewed in terms of the two new network bits (25 and 26), the newly created subnets can
now be calculated.
4th byte

Decimal

New networks

Broadcast address

Host addresses

0000 0000

192.168.1.0

192.168.1.63

162

0100 0000

64

192.168.1.64

192.168.1.127

65126

1000 0000

128

192.168.1.128

192.168.1.191

129190

1100 0000

192

192.168.1.192

192.168.1.255

193254

Table D-5

Calculating New Subnets

Thus sub-netting essentially involves the extension of the network segment of an IP address
by reducing the host segment. The number of available subnets and hosts depends on the following conditions:
The number of available host addresses depends largely on the length of the host segment of
the IP address. Viewed mathematically, a 6-bit host segment provides for 64 addresses. However, as each IP network and thus each individual subnet has two reserved addresses, the
maximum number of addresses is reduced by two. These are the host addresses which contain
either zeros or ones. The former is used for addressing a network, while the latter is used for
broadcasts in the network in question.

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Appendix
IP Addressing: Sub-Networks

For internal use only

As mentioned above, the new network segment bits are added from left to right to the existing
bits. The reasons for this are described below. For example, if you use subnet mask
255.255.255.3 for the network 192.168.1.0, the host segment is located in the middle of the
network segment.
Network

Host

Bytes

1st byte

2nd byte

3rd byte

4th byte

Netmask

255

255

255

Binary format 1111 1111 1111 1111 1111 1111


Table D-6

Network

0000 00

11

Host Segment in a Network Segment

No associated IP address areas are provided for by this subnet as only the hosts which have
set the last two bits are located in a network. The resulting addresses are listed in the following
table.
4th byte

Decimal New networks

Broadcast address Host addresses

0000 0000

192.168.1.0

192.168.1.252

4,8,12,16,20,...,248

0000 0001

192.168.1.1

192.168.1.253

5,9,13,17,21,...,249

0000 0010

192.168.1.2

192.168.1.254

6,10,14,18,22,...,250

0000 0011

192.168.1.3

192.168.1.255

7,11,12,19,23,...,251

Table D-7

Network Addresses Depending on Last Two Bit Digits

The host addresses indicate that the individual hosts are not located in associated areas. This
type of sub-netting makes it difficult to maintain an overview for administration. This is why this
type of sub-netting should not be used.
Up to now we have described how sub-networks are created. We will now explain how the IP
addresses of computers are assigned to the respective subnets.
The following table shows four IP addresses for a network (Class C) and their connection to the
netmask being used 255.255.255.224.
Network

Host

255.255.255.224 11111111.11111111.11111111.111

00000

193.98.44.33

11000001.01100010.00101100.001

00001

193.98.44.101

11000001.01100010.00101100.011

00101

193.98.44.129

11000001.01100010.00101100.100

00001

193.98.44.61

11000001.01100010.00101100.001

11101

Table D-8

Allocating IP Addresses to Class C Networks

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Appendix
IP Addressing: Sub-Networks

For internal use only

The binary illustration of masks and addresses shows quite clearly which subnet the IP addresses in question belong to. Addresses 1 and 4 are in subnet .32 (00100000), address 2
belongs to subnet .96 (01100000) and address 3 is located in subnet .128 (10000000).
If the example is based on the standard mask 255.255.255.0 of a Class C network, the length
of the network segment is 24 bits, while the host segment is 8 bits long. Based on netmask
255.255.255.224 the network segment of an IP address in the network is exactly 27 bits long.
Accordingly the host segment is just 5 bits long.
The following overview provides the most commonly-used Class C masks as a reference, together with the corresponding network and host allocations.

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Appendix
IP Addressing: Sub-Networks

For internal use only

Netmask

Number of
networks
255.255.255.0
1
255.255.255.128 2
255.255.255.192 4

255.255.255.224 8

255.255.255.240 16

Table D-9

Hosts per subnet Subnet Broadcast Address


253
0
255
126
0
127
128
255
62
0
63
64
127
128
191
192
255
30
0
31
32
63
64
95
96
127
128
159
160
191
192
223
224
255
16
0
15
16
31
32
47
48
63
64
79
80
95
96
111
112
127
128
143
144
159
160
175
176
191
192
207
208
223
224
239
240
255

Hosts
1 254
1 126
129 254
1 62
65 126
129 190
193 254
1 30
33 62
65 94
97 126
129 158
161 190
193 222
225 254
1 14
17 30
33 46
47 62
65 78
81 94
97 110
113 126
129 142
145 158
161 174
177 190
193 206
209 222
225 238
241 254

Overview of the Most Commonly-Used Class C Masks

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Appendix
IP Addressing: Sub-Networks

For internal use only

Example:
A LAN with two Ethernet networks is to be connected to the Internet via ISDN access. All stations in the local Ethernet are to have Internet access and also be directly accessible from the
Internet. Based on the corresponding structures of a Class C address, a complete Class C network would normally have to be provided for each of the two Ethernet networks and for the
ISDN network. However, as the maximum number of stations in a Thin Ethernet segment is
limited to thirty, 223 host addresses per network would be lost here alone.
This is where sub-netting is of particular significance: With a corresponding netmask, just one
Class C network is required to achieve a complete LAN connection, without the loss of host
addresses.
For this purpose, an Internet Service Provider provides a Class C network with the following
basic data:
Provider IP address:

192.93.98.222

Gateway IP address:

192.93.98.222

Networks IP address:

192.93.98.0

Netmask:

255.255.255.0

The following diagram shows the corresponding configuration:

Figure D-5

D-28

Connection of BNC Network at Twisted Pair to HiPath HG 1500

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For internal use only

Appendix
IP Addressing: Sub-Networks

255.255.255.224 is available as a netmask, as this mask provides 8 subnets with 30 hosts


each. The number of hosts in each subnet is thus equivalent to the maximum number of stations in an Ethernet segment.
This illustration shows that two subnets, in this case 192.93.98.32 and 192.93.98.64, have
been assigned to the two LAN boards of the ITK router. One of the LAN boards is assigned the
IP address 192.93.98.33 and the other is assigned 192.93.98.65. In this way each board can
supply 29 additional stations with IP addresses.
The ISDN (WANODI or Virtual Ethernet) is assigned the IP address 192.93.98.193 from subnet 192.93.98.192. The default gateway in this case is the IP address of the provider access.
This ensures that all outgoing packets to networks which are not in the local LAN subnet will
be forwarded to the provider.

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Appendix
Port Numbers

For internal use only

D.4

Port Numbers

D.4.1

Port numbers on HG 1500 V3.0

Client/Server

Protocol

Server

Client

Application

H.323 (H.225/Q931)

TCP

1720

ephemeral

Voice over IP for system


clients, H.323 clients,
AllServe and IP networking

RTP/RTCP

UDP

1500

ephemeral

H.245

TCP

ephemeral

ephemeral

HFA LAN IF

TCP

4060

Network Unit

TCP

12050

12050

HiPath 5000,
IP networking

Data Gateway

TCP

8765

8765

HiPath 5000,
IP networking

VCAPI

TCP

12001

ephemeral

VCAPI

Accounting Server

TCP

13042

SNMP (Get/Set)

UDP

161

RTCP/MSC

UDP

162

Registration

TCP

Call Address Resolution

TCP

12062

12062

TFTP

TCP

ephemeral

ephemeral

WBM

TCP

8085

Telnet

TCP

23

IPNC

TCP

12051

MPH

TCP

12052

IPSEC

UDP

500

Table D-10

D-30

System client

SNMP browser, HiPath


FM

12061

HiPath 5000 networking

APS transfer via TFTP


Administration

Port numbers on HG 1500

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Appendix
Port Numbers

For internal use only

D.4.2

Port Numbers on the HiPath 3000/5000 Server

Client/Server

Protocol

Server Port
(Lists Port)

Application

CAR_Server

TCP

12062

HiPath 5000 RSM

REG_Server

TCP

12061

HiPath 5000 RSM

TFTP Server

UDP

69

APS transfer via TFTP

HiPath FM Server

UDP

161

SNMP (Get/Set)

UDP

162 (or 3162)

SNMP (traps)

RMI

3042 defined
range of ports
3050 - 3065

Communication from Client to HiPath FM Server

Socket:
Proprietary
Protocol

3041, 3043,
3044, 3045

Communication from Client to HiPath FM Server

SQL Server

TCP

1433

Database of DB Feature Server,


CCMC, GetAccount

SQL Server

UDP

1434

SW Viewer (SNMP)

UDP

161

Between Application Server:


SW Viewer to SW Viewer

Deployment Tool

UPD

5100

Software upgrade

FTP Server

FTP

21

FTP Server

DNS

UDP

53

ADS name resolution

DHCP

UDP

67

IP address assignment

Table D-11

Port Numbers on the HiPath 3000/5000 Server

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Appendix
Port Numbers

D.4.3

For internal use only

Port Numbers on HiPath 3000

Client/Server

Protocol

Server

Client

Application

TFTP

UDP

69

69

APS transfer via TFTP,


HiPath 5000 networking

ADM

TCP

7000

SYNC

TCP

7024

FCT

TCP

7100

SNMP (Get/Set)

UDP

161

CSTA

TCP

71001

Table D-12

D-32

HiPath 5000 networking

SNMP browser, HiPath


FM

Port Numbers on HiPath 3000

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For internal use only

D.5

Appendix
Unwanted Internet connections (DNS queries)

Unwanted Internet connections (DNS queries)

If the LAN module establishes Internet connections for no apparent reason, or if existing connections do not automatically switch to short-hold, then this is due to DNS queries which are
sent from the PC in the LAN to the Internet. To prevent DNS queries from this PC, a corresponding name resolution entry must be made in the Host/Lmhost file on the PC, so that all
subsequent DNS queries can be replied to locally on the PC. In this way an Internet connection
will not be established unless the user specifically initiates it (e. g. by starting the browser). This
problem can also be observed with other standard routers (e. g. 3COM). It is a protocol-based
procedure which can be canceled by appropriate analysis and configuration of the network/PC.

D.6

PC sound settings for Voice over IP

A number of special PC sound card configurations must be observed when using Voice over
IP to make calls via networks and PCs. Faults such as poor sound quality and one-sided or
non-existent connections can often be corrected by modifying your settings. The following
chapter suggests solutions which should help when configuring a voice client. This help is kept
rather general, since the exact settings depend on the hardware and software and on the environment where the PC is located. A detailed description would be too extensive and therefore
unclear.
Poor sound quality is not always an indication of a configuration error or of hardware/software
faults. For example, crackling noises, i. e. brief interruptions (lost voice packets), could also be
an indication that the LAN load is too high. It may be possible to improve the quality of the Voice
over IP connection by restructuring the LAN, migrating to 100BaseT or using a switch. If the
G.711 audio standard is used (64 kbps) rather than G.723 (5 kbps), a considerably higher LAN
load may result. For a small number of voice applications, G.711 has no noticeable effect on
the LAN load. However, if Voice over IP is used intensively when the LAN is already overloaded, the voice quality may deteriorate significantly.
Configuration options
1.

Simultaneous talking and listening is not possible

The sound card driver is not fully duplex-compatible, an update must be installed to
correct this.

Incorrect configuration of the voice application, activate full duplex functionality in the
software.

2.

Full duplex functionality of the sound card driver can be tested with Netmeeting. Under Options Audio you can activate/deactivate full duplex functionality. If this item cannot be
modified, a fully-duplex driver must be installed for the sound card.

3.

One-sided voice connections

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Appendix
PC sound settings for Voice over IP

4.

Full duplex functionality activated

Microphone connected

Microphone activated for voice application

Check PC volume setting, activate Microphone under Record

You hear your own voice, either immediately or after a delay.

5.

6.

For internal use only

Check PC volume setting, deactivate Microphone under Playback and deactivate


Wave under Record

Call partner has difficulty hearing you

Check volume setting of PC or voice application, increase volume

If available, activate Microphone Booster under Volume Playback Advanced


Settings

The called party hears loud background noise (over-modulation).

If available, deactivate microphone booster under Volume Playback Advanced


Settings

Adjust microphone sensitivity in the voice application, e. g. in Netmeeting under Options Audio Microphone, activate Set manually and adjust sensitivity.

Adjust recording volume, e. g. in Netmeeting go to Options Audio and activate the


Audio Wizard.

Change the audio standard, e. g. in Netmeeting go to Options Audio Extended,


and switch from G.723 Audio Codec to G.711 Audio Codec (increases the LAN
load).

D-34

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For internal use only

Glossary

Glossary

A
ARP
The Address Resolution Protocol is a protocol which maps Level 3 IP addresses to Level
2 hardware addresses (MAC addresses).

B
B channel
An ISDN user data channel (bearer channel) with a capacity of 64 Kbps.
Bandwidth
The bandwidth of a communication channel is its capacity for transferring data.
Boot
This term refers to the startup procedure. The boot ROM contains the start code; booting
is another word for starting.

C
Codec
Codecs convert analog audio or video data into digital format (encoding) and back into
analog format (decoding).
CorNet-NQ
CorNet-NQ (from Corporate Networking) is a Siemens proprietary signaling protocol.
CorNet-NQ is a superset of CorNet-N which supports QSIG.

D
D channel
A D channel is an ISDN signaling channel which transmits call control information.
DID
Abbreviation of Direct Inward Dialing. DID is a method of forwarding incoming calls
directly to H.323 terminals.
DTMF
Abbreviation of dual-tone multifrequency. DTMF is the multifrequency signaling mode for
transmitting telephone numbers.

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Glossary

For internal use only

E
E-DSS1
Abbreviation of European Digital Subscriber System No.1. E-DSS1 is the ISDN transfer
protocol normally used in Europe.

G
G.711
G.711 is an ITU standard (International Telecommunication Union) standard for voice
codecs for a data rate of 64 Kbps.
G.723.1
G.723.1 is an ITU standard (International Telecommunication Union) for voice codecs for
transmission rates of 5.3 and 6.3 Kbps.
G.729
G.729 is a group of ITU standards (International Telecommunication Union) for voice
codecs for transmission rates of 8 Kbps.
Gatekeeper
A gatekeeper is a H.323 component that provides address conversion and access control
services for terminals in a H.323 network.
Gateway
A gateway is a H.323 component which connects H.323 endpoints in an IP network to telephones in the public telephone network. It translates between H.323 and ISDN protocols.

H
H.323
H.323 is a group of standards which describes the transmission of call and fax data in packet-oriented networks such as IP networks. These standards are set down in the H.323 series of ITU-T recommendations (International Telecommunication Union Telecommunication Standardization Sector).
HiPath
Siemens HiPath (from Highly Integrated Pathwork) is an innovative strategy which implements an extensive IP migration concept and thereby facilitates the integration of multimedia communication in existing corporate IP networks.

I
IP address
An IP address (IP Internet Protocol) is a group of four numbers that identify a device.
Each number can have a value between 0 and 255.
X-2

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Glossary

ISDN
Abbreviation of Integrated Services Digital Network. ISDN is a fully digital public telephone network.
IVR
Abbreviation for Interactive Voice Response. IVR is a procedure for forwarding calls if an
individual line does not have numbers for dialing H.323 endpoints directly. HiPath HG 1500
does not support IVR.

L
LAN
Abbreviation for Local Area Network. A local area network (LAN) connects computers
within a company.

M
MCU
Abbreviation for Multipoint Controller Unit. MCUs are used for audio and video calls with
multiple subscribers. They centralize data distribution and combine voice and video.
MIB
Abbreviation for Management Information Base. An MIB compiles information and parameters of a network device. It is required for administration via SNMP.
Multicast
Multicast designates data transfer from a source to several recipients in networks.

P
PBX
Abbreviation of Private Branch Exchange. A PBX is a telecommunications system.
PRI
Abbreviation of Primary Rate Interface. A PRI is an ISDN interface comprising 23 (TS1)
or 30 (TS2) B channels each with a capacity of 64 Kbps and one D channel with a capacity
of 16 Kbps.
PSTN
Abbreviation of Public Switched Telephone Network. PSTN is the worldwide public telephone network.

Q
Q.931
Q.931 is a call signaling protocol for setting up and clearing down calls.
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Glossary

For internal use only

QSIG
QSIG is a protocol for networking nodes which has been adapted by the ITU-T (International Telecommunication Union Telecommunication Standardization Sector). QSIG can
be used to network PBXs from different manufacturers.

R
RAS
Registration Admission Status is a protocol which conveys automatic recognition and registration messages between the client and the gateway.
Router
A router is a network component which connects subnetworks and transfers packets between them.
RTP
The Real-Time Transport Protocol governs the transmission of real-time audio and video
packets from a terminal to one or more different terminals.

T
T.38
T.38 is an ITU standard for fax transmission. It determines the communication of group 3
fax machines via IP networks.
Terminal
A terminal is a H.323 component that can initiate or receive calls. Information ows begin
or end here. Examples include clients, gateways or MCUs.

V
VoIP
The Voice over Internet Protocol (IP) controls telephone calls via IP networks.

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For internal use only

Abbreviations

Abbreviations

This list explains some important abbreviations.


Abbreviation

Denition

A
ARP

Address Resolution Protocol

C
CLI

Command Line Interface

E
ESD

Electrostatically Sensitive Devices

H
HTML

Hypertext Markup Language

HTTP

Hypertext Transfer Protocol

M
MIB

Management Information Base

N
NAT

Network Address Translation

NMS

Network Management System

P
PDU

Protocol Data Unit

R
RAM

Random Access Memory

RG

Realtime Gateway

ROM

Read-Only Memory

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Abbreviations

For internal use only

S
SNMP

Simple Network Management Protocol

T
TFTP

Trivial File Transfer Protocol

U
URI

Universal Resource Identifier

URL

Uniform Resource Locator

V
VT

Video Terminal

W
WBM

Web-Based Management

A
ARP Address Resolution Protocol

C
CLI Command Line Interface

E
ESD Electrostatically Sensitive Devices,

H
HTML Hypertext Markup Language
HTTP Hypertext Transfer Protocol

M
MIB Management Information Base

N
NAT Network Address Translation
NMS Network Management System

P
PDU Protocol Data Unit

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Abbreviations

R
RAM Random Access Memory
RG Realtime Gateway
ROM Read-Only Memory

S
SNMP Simple Network Management Protocol

T
TFTP Trivial File Transfer Protocol

U
URI Universal Resource Identifier
URL Uniform Resource Locator

V
VT Video Terminal

W
WBM Web-Based Management

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Abbreviations

Y-4

For internal use only

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Index

For internal use only

Index

A
Accidents, reporting 5-6
Action Activated (parameter) 4-57, 4-59, 516, 5-36
Active (parameter) 4-28
Address Resolution Protocol X-1
Administrator 2-10
ARP X-1
arp D-20
Associated Trace Profile (parameter) 4-39
Authentication 4-1, A-2

B
B channels X-1
Backing up system files 4-7
Bandwidth X-1
Behavior in emergencies 5-5
BNC network D-1
Boot sequence 5-13
Booting 5-13

C
Chapter overview 1-2
Clear All Debug Switches (parameter) 4-15
CLI 2-8
Codecs X-1
Command line 2-8
authentication 2-9
authentication command A-2
configuration 2-9
configuration commands A-4
editing the command line 2-9
installation commands
default router A-4
IP address A-4
name A-4
subnet masks A-4
TFTP A-4
maintenance command
view A-7
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maintenance commands 2-10, A-7


assigning a default router A-8
ping A-8
restart A-9
shell commands A-2
editing command A-2
Help A-2
last command A-2
next command A-2
Command lines A-1
commands A-1
Community (parameter) 4-44, 4-45, 4-48, 449, 4-51, 4-53
Configuration A-5, A-6, A-7
Configuration file 5-18
CorNet NQ X-1

D
D channels X-1
Data Included in the Trace Output (parameter) 4-22
Days on which to Perform Action (parameter)
4-59
Debug Level (parameter) 4-15
Debug Modules (parameter) 4-15
DID X-1
Direct Inward Dialing X-1
DNS queries D-33
DSS1 X-2
DTMF X-1

E
E-DSS1 X-2
E-mail Address (Recipients) (parameter) 436
E-mail Settings (parameter) 4-36
Emergencies 5-5
Error Correction 6-1
Error messages when switching on 6-2
Event Level (parameter) 4-28, 4-30

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Index

Events 4-31, 6-4, 6-6


Explorer 3-10
functions 3-10
navigation 3-11
window 3-11

G
G.711 X-2
G.723.1 X-2
G.729 X-2
Gatekeeper X-2
Gateway
configuration A-7
restart A-9
status A-7
Gateway Name (parameter) 5-25, 5-28
Gateways X-2

H
HiPath X-2
hostname D-11
HTTP 2-2
HUB, 3COM Dual Speed D-2

I
Interface status A-7
Internet Explorer 2-2
Interrupting boot procedure 5-13
IP Address (parameter) 4-44, 4-45, 4-48, 449, 4-51, 4-53, 5-25, 5-28
IP addresses X-2
IP addressing D-22
ipconfig D-7
ISDN X-3
IVR X-3

For internal use only

configuring ISDN 3-10


configuring trap destinatio 3-10
loading configuration data 3-10
loading trace data or event logs 3-10
upgrading software 3-10
MCU X-3
MIB 2-10, X-3
Monitoring 4-7
Multicast X-3

N
Name of configuration file (parameter) 5-15,
5-19, 5-22
Navigation 3-10
nbtstat D-16
netstat D-12
None (parameter) 4-28
nslookup D-9

P
Padlock icon 3-2
Password 4-1
PBX X-3
Performance statistics 4-8
Permitted IP Address (parameter) 4-6
ping A-8, D-4
PRI X-3
Problems during system startup 6-1
Profile Name (parameter) 4-17, 4-19
Proprietary MIB 2-10
PSTN X-3

Q
Q.931 X-3
QSIG X-4

LAN X-3
Log file name (parameter) 5-34
Log in 4-1

RAS X-4
Reporting accidents 5-6
Reset icon 3-3
Restart 5-12, A-9, B-1
route D-17
Router X-4
RTP X-4

M
Maintenance 5-1
software 5-12
Maintenance functions 3-10
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Index

For internal use only

Safety information
Caution 5-3
Danger 5-2
Warning 5-3
Save icon 3-3
Security 4-1
Select distribution of configuration data (parameter) 5-25, 5-28
Send an E-mail (parameter) 4-39
Set All to 0 (parameter) 4-28
SMTP Server Settings (parameter) 4-36
SNMP 2-10
agent 2-10
traps 2-11
Software image 5-14, A-5
Sound cards D-33
Sound settings for Voice over IP D-33
Start / Stop Trace Profile (parameter) 4-39
Start Action in (parameter) 4-57, 5-16, 5-36
Start Action on (parameter) 4-57, 5-16, 5-36
Start sequence B-1
Start Time (after midnight) (parameter) 4-59
Starting the System
Cold start 5-12, B-1
Interrupting the Boot Procedure B-2
Warm start 5-12, B-1
Starting the system 5-13
Sub-networks D-22
Suggested LAN solutions D-1
Switch D-3
Switch Component Event Generation on (parameter) 4-30
Switch Console Trace On (parameter) 4-12
Switch Event Logging via LAN On (parameter) 4-32
Switch File Trace On (parameter) 4-12
Switch Global Event Generation on (parameter) 4-30
Switch Trace via LAN On (parameter) 4-12
System files
backup 4-7

T.38 X-4
TCP/IP 2-2
diagnostics tools D-4
Telnet 2-8
Telnet Access (parameter) 4-6
Terminal 2-8
Terminals X-4
TFTP A-6
TFTP Server (parameter) 4-13, 4-33, 5-15, 519, 5-22, 5-34
Trace Level (parameter) 4-17, 4-19, 4-22, 425
Trace On (parameter) 4-22, 4-25
tracert D-19
Traps 4-39, 6-4
performance traps 6-5
system traps 6-4
types of traps 4-39, 6-4
Twisted pair D-1

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U
Utility programs D-4

V
V.24 connector 2-8
Voice over IP
sound settings D-33
VoIP X-4

W
WBM 2-2
banner area 2-3
contents area 2-4
control area 2-3
function area 2-3
icons 3-1
menu area 2-3
starting 3-5
window layout 2-3
WBM Access (parameter) 4-6
WBM functions 2-5
Explorer 2-6
Help 2-6

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Index

For internal use only

Logoff 2-5
Maintenance 2-5
Wizards 2-5
WBM icons 3-1
padlock icon 3-2
reset icon 3-3
save icon 3-3
Wizards 3-5
window 3-6
Write access A-3

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