Integrated

Management Systems

QMS, EMS, OHSMS, FSMS including

Aerospace, Service, Semiconductor /
Electronics, Automotive, and Food

Updated to the latest Standard changes including

ISO 9001:2015, ISO 14001:2015, and ISO 45001:2016
Includes guidance on integrating
Corporate Responsibility and Sustainability

Chad Kymal, Gregory Gruska, and R. Dan Reid

ASQ Quality Press

Milwaukee, Wisconsin

Contents

List ofFigures and Tables

ix

Preface

xiii

About the Authors

xvii

Chapters
1

What are Integrated Management Systems,

including PAS 99?

Introduction

Integrated Processes

Integrated Risk

Integrated Audits

PAS 99

Summary

Integration vs. StandardizationWhy We Need Both

13

Integrated ProcessesEnterprise

14

Standardization of Management Systems

15

Integrated AuditsEnterprise

18

Summary

19

Integrating Processes between QMS, EMS, OHSMS,

and FSMS

25

Integration Within One Site

25

Designing the Manual (Apex Document)Level I

27

Process Approach, the Key to IntegrationLevel II

29

Developing Integrated Management Systems Procedures

Level II

35

Developing Integrated Management Systems Work

InstructionsLevel III

39

vi Contents

Developing Integrated Management Systems

Forms / ChecklistsLevel IV

40

Enterprise Integration

40

Summary

41

AppendixBusiness Flanning Process

42

Integrated Risk Management and Enterprise Risk

51

Using the Same Risk Methodology Process

51

Identifying Q, E, and HS Risk in a Manufacturing Process

53

Identifying Q, E, and HS Risk in a Process in the Process Map..

55

Understanding Severity, Occurrence, and Detection

55

Security, Occurrence, and Detection Ratings

55

FMEA and HACCP Methodologies

56

Enterprise Risk

59

Conducting Integrated Audits

61

Integrated Audits

61

Integrated Audit Types

65

Enterprise Audits

71

Corrective Action Categories

73

Audit Duration and Schedule

74

Auditor Qualification

75

Performance Analysis and Continual Improvement

76

How an Integrated and Standardized Management System

Performs For Maximum Effectiveness

79

Process Maps and Process Definitions

79

Enterprise Processes

81

Site Processes

81

Developing the Performance Management System

Operating System

81

Manufacturing Process Control

90

Risk and Change Management

91

Summary

93

Contents vii

Integration with GFSI Standards in the Food Industry

95

Documenta tion Development

100

Process Improvements from the Implementation

102

Process Improvements

104

Developing a New Product Development Phase Gate Process ..

106

Audits

106

Third-party Audits

107

Integration in an Automotive Organization

109

Integration in a Service Environmenta Case Study

121

10

Integration in an Aerospace Organizationa Case Study ...

127

11

Integration in a Semiconductor Organization

a Case Study

135

Software Enabled Integrated Management System

f or the Enterprise

143

12

13

14

Integrated Enterprise Processes

148

Summary

152

Lessons Learned from IMS Implementations

153

Top Management Mindset and Involvement in

the Integration

154

Scoping the Implementation

156

Improvement versus Documentation

157

Summary of the Five Implementations

162

Integrating QMS, EMS, OHSMS, and FSMS

163

Appendix A: Integrating and Standardizing QMS, EMS, and OHSMS

Management SystemsAn Executive Management Primer

167

Appendix B: Implementing Corporate Sustainability and Responsibility (CSR) ...

277

Glossary

185

Bibliography

189

Index

191