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provide opportunities for education and growth, encouraging employees development for
success. When employees believe their supervisor are supportive, care about them and their
development, it leads to higher retention, higher sales growth, better productivity and better
customer service in the organization (Valour, 2014).
Being emotionally invested in your team by establishing an environment that is
supportive, safe, and caring; acknowledging praise and rewards; and leading by example can
lead to self-confidence and awareness among your employees. All of these can improve
performance and accountability and allow you to see a clear picture of the strengths and
weaknesses of your team, becoming a more effective leader (Batool, 2013).
Productivity
Supervisors that are knowledgeable in effective communication and listening, as well as
policies and procedures of the organization, are effective in guiding their employees to be more
productive and successful. The more productive the organization is, the more profitable we are.
Establishing reporting processes for set goals reinforces accountability of everyone involved.
Continuous feedback is crucial for effective performance in achieving productivity.
Effective Communication
The ability to community effectively with employees is imperative as it can improve dayto-day operations, performance, productivity, development and growth and overall attitudes of
the employees you are responsible for supervising. Effective communication and active listening
skills is required in resolving conflict that may arise in the workplace among employees. You are
required to provide support and guidance when approached by an individual(s) with an issue.
Supervisors who exhibit active listening skills show the employee their concerns are important
and they are valued as members of the team, as well as the organization. Supervisors who can
Employees without clear goals are not productive because they are unsure of what to do
and the negative impact that can develop. There are no priorities or boundaries in accomplishing
goals. Effective communication and listening skills can help to avoid this pitfall thereby
accomplishing the goals of the team and the organization (MindTool, 2016).
Abusing Your Role
Good supervisors lead by example, they are trustworthy, and exhibit integrity. They work
alongside their team to accomplish the goals by demonstrating the values and actions they expect
from their team. They treat their employees with the same respect they expect. They are invested
in the personal and professional development of their employees as it contributes to the success
of the team and the organization. Mistreatment in any form is unacceptable towards another
employee, regardless of your title or position.
New Science Guidelines for Success
Knowledge is power. The more informative you are regarding your roles and
responsibilities as a new supervisor, the more positive impact you will have on the success of
your team. As our day-to-day operations within this organization rely primarily on technology
more than fact to face contact, continuous training is mandatory for the success of your team and
the organization. Policies and procedures are constantly changing and improving in attempts to
efficiently achieve our goals and meet the needs of our customers. To stay ahead of our
competitors, it is crucial we are up-to-date in training and development of our employees with
our network communications and social development in this new age of modern technology.
References
Batool, B. F. (2013). Emotional intelligence and effective leadership. Journal of Business Studies
Quarterly, 4(3), 84-94. Retrieved from
http://search.proquest.com.library.capella.edu/docview/1450019591?accountid=27965
Mayhew,R.(2016).Importanceofcommunicationskillsforsupervisors.Retrievedfrom
http://smallbusiness.chron.com/importancecommunicationskillssupervisors
10255.html
MindTools.(2016).Howgoodareyourleadershipskills.Retrievedfrom
https://www.mindtools.com/pages/article/newLDR_50.htm
MindTools.(2016).10commonleadershipandmanagementmistakes.Retrievedfrom
https://www.mindtools.com/pages/article/leadership-mistakes.htm
Supervisor. (2016). BusinessDictionary.com Retrieved from
http://www.businessdictionary.com/definition/supervisor.html
Valcour, M. (2014). If youre not helping people develop, youre not management material.
Harvard Business Review. Retrieved from https://hbr.org/2014/01/if-youre-not-helpingpeople-develop-youre-not-management-material