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RESEARCH TITLE
FELTE students satisfaction level when studying at ULIS
RESEARCH QUESTIONS
1. What is the satisfaction level of FELTE, ULIS students toward the quality of
education of the university on average?
2. What aspects of education condition in ULIS are recommended to make
improvements as perceived by FELTE students?
RESEARCH DESIGN
In this study, the survey method will be applied firstly because it is easy to administer
and takes less time to be developed as compared to other data-collection methods.
Besides, using this method allows researchers to gather data from a large number of
respondents, being appropriate to use for the population size stated later. Also, a broad
range of information (opinions, feelings, beliefs, etc) can be conveniently collected and
analyzed.
RESEARCH SUBJECTS/PARTICIPANTS
o
o
SAMPLING METHODS
200 samples out of the whole population size will be selected for these reasons:
The population of the study is 2000 students; thus, the choice of 200 out of 2000
o What methods will you use? Please check all that apply
Survey
Interview
Observation
Other(s)
Please specify
o Why do you choose them? How are they relevant and appropriate to your
research aims and the context of study?
As our research is on the satisfaction of FELTE students toward education
condition when studying at ULIS, we need to study a large number of students
in the department to infer a result as accurate as possible. Therefore, survey are
useful in describing the characteristics of a large population. Interview and
observation in this case seems impossible. No other research method can
provide this broad capability, which ensures a more accurate sample to gather
targeted results in which to draw conclusions and make important decisions.
o What instruments will you use? What research question(s) does each of the
instruments help collect data to answer? Please check all that apply and indicate
-
- RQ(s): 1,2
o Why do you choose to use these instruments? How will they help you to achieve
the research aims?
We use offline survey merely for our research as it is the most appropriate and
objective
method to collect data when our sample is 200 students from different
classes. Unlike online questionnaire, face to face questionnaire may certainly gain
higher response rate as well as ensure the equal rate of different attributes. It will
reduce the risk of too few people doing survey which may lead to unwanted result.
Therefore, we may have a deeper exploration in the field chosen.
o What is your fully developed instrument? Describe its features and how it was
constructed?
3
o Why do you choose to use this/these method(s)? What are the purposes?
Quantitative Analysis Strategies is chosen by the researcher to find out the satisfaction
level of FELTE students when studying in ULIS. Since the research instrument is
questionnaire and a 5-scale likert is utilized, analyzing data in quantitative strategies is
suitable to deal with numeric data and with a large number of responses.
DATA ANALYSIS PROCEDURE
o What steps will you follow to analyze data for your study?
Data from instrument 1 the face-to-face questionnaire
-
Step 1: Identify the level of measurement associated with the quantitative data:
For example:
1
Very dissatisfied
Undecided
5
Very satisfied
Total sample: n =
1
OVERALL SATISFACTION
Count
Ratio (%)
Step 3: Caculate and record three descriptive statistics: the mean, the mode and
the median
4
Questionnaire
Put a tick () to the box where information match you.
1. What is your current classification in university?
Freshman/ First-year
Sophomore
Junior
Senior
2. What is your major?
English Teaching Education
English Translating Education
English in Economy Education
For the following questions, please tick or circle the number that best reflect your
viewpoint on a five-point scale. Your further explanation and elaboration are highly
appreciated.
Very dissatisfied
Undecided
5
Very satisfied
To what extent do you feel satisfied with the following aspects in your study at
ULIS?
I.
ACADEMIC EXPERIENCE
To what extent do you feel satisfied with the following aspects in your study at
ULIS? (continued)
I.
1.
2.
3.
4.
outside classroom
3. Oppotunities to get part time jobs
4. Opportunities to participate in exchange programes
5 8
II.
III.
1.
2.
3.
4.
5.
ADMINISTRATIVE MANAGEMENT
Accuracy in information
Timeliness of updates and announcements
Appropriation in schedule arrangements
Administrative procedure
Administrative staff attitude
For the questions in the section below, please tick or circle the number that best reflect
your viewpoint on a five-point scale.
Left culumn: How often do you use these services?
Never
Once
1
Very dissatisfied
3
Undecided
5
Very satisfied
II.
STUDENT
SERVICES
1.
2.
3.
4.
Healthcare service
Campus libraries
Campus bookstore
Computer rooms and
Internet service
5. Sport and fitness
facilities
6. Chain of food stalls
7. Parking cites
Comments: If you have any comments you wish to add for further explanation of
your choice or suggestion for better learning conditions, please use the space below.
MARKING SCHEME
Assessment Criteria
Grade Allotment
_____/1.5 pt
_____/1 pt
_____/1 pt
_____/1 pt
_____/1 pt
_____/1 pt
_____/1 pt
_____/1 pt
_____/0.5 pt
_____/1 pt
TOTAL
_____/10 pt
11