Big Strategic Shifts

Perspectives

From 2012

To 2016

Children / customer
perspective
SOS
SOS programs
programs providing
providing quality
quality basic
basic
quality
care
services
and
protection
quality care services and protection to
to
children
children in
in aa sustainable
sustainable way
way

8683
8683 children
children (FBC
(FBC &
& FSP)
FSP) growing
growing
in
in aa favorable
favorable environment
environment for
for their
their
full
full development.
development.
Fundraising / financial
perspective

An
An efficient
efficient FR
FR and
and communication
communication
strategy
strategy implement
implement and
and funds
funds and
and
resources
resources mobilized
mobilized to
to support
support children
children

Inefficient
Inefficient Fund
Fund raising
raising systems
systems

Learning and growth

perspective
HR
HR management
management focused
focused on
on the
the
orientation
orientation and
and capacity
capacity building
building
of
of co-workers
co-workers

HR
HR qualified,
qualified, motivated
motivated and
and committed
committed to
to
perform
perform their
their duties
duties for
for the
the best
best interest
interest
of
of the
the children
children

Fragmented
Fragmented system
system of
of accessing
accessing
information
and
limited
information and limited
knowledge
knowledge on
on organizational
organizational
policies
policies

Internal
Internal processes
processes systemized,
systemized, and
and
implemented
implemented according
according to
to the
the national
national
labour
labour law
law and
and other
other applicable
applicable legislations
legislations
in
in support
support of
of an
an efficient
efficient and
and effective
effective
structure
structure

Internal processes
perspective

Strategy Map
Perspectives

Children / customer
perspective

Strategic objectives and additional objectives

7948
7948 Children
Children growing
growing in
in aa loving
loving family
family
environment
environment that
that respects
respects and
and promotes
promotes their
their
rights
rights for
for their
their empowerment
empowerment

Fundraising / financial
perspective
An
An efficient
efficient system
system for
for fund
fund raising
raising and
and mobilizing
mobilizing
resources
and
increase
the
number
of
friends
resources and increase the number of friends to
to
support
support 7948
7948 children
children
Learning and growth
perspective
Qualified
Qualified and
and motivated
motivated co-workers
co-workers
delivering
delivering quality
quality services
services to
to 7948
7948
children
children
Internal processes
perspective

2015

Strategic & annual plan

Plan date:
International
strategic objective
link

Country name: MOZAMBIQUE

Review

1
2
3
4
7948 Children growing in a loving family
environment that respects and promotes
Strategic objective
ONE child
their rights for their empowerment
This includes:
Description

926 children at FBC and 7022 in FSP in the context of the CVPP

...Implementation of CVPP in SOS Mozambique

...Provision of quality services in education and health

Advocacy on childrens rights

Establishment of partnerships and communication

Implementation of Gender-sensitive interventions

.. Alignment of SOS CV work with national policies on the rights of the

children and the UN guidelines on child alternative care
Fidelis de Sousa (Maria Hauengue)
Leader
Carlos Mucuho, Grey Gruno, Alfredo Mahoche, Alberto Chapala, Maria Hauengue
Support
Children and youth
Key receivers
International strategies
A We invest in the
development and ensure the
quality of programmes to
make the best response to
improve the situation of the
child

Measures and targets

C Be a strong
advocate on all
levels for the
rights of children
in our target group

B Maximise our
impact through
strengthening other
organisations in
FBC and FS

Base

Projected

Target

2012

2014

2015

D Strengthen
financial
sustainability of
our programmes
in each country

Estimated
targets

Review
1

2016

2020*

International measures
A1

Number of programmes that

apply the defined quality
requirements to implement
SOS CVPP

A2

Number of children and young

adults in SOS families and other
forms of family-based care

840

883

926

1010

1010

A3

Number of children and young

adults in families of origin (FSP)

5547

6687

7022

7373

7500

B1

Number of children and young

adults supported in FBC by
partners

100

300

300

C1

Level of advocacy work

D1

% of programme running costs

covered by domestic
governmental contributions

3.8

3.8

3.8

3.8

* Obligatory only for SPIF countries; for all other countries 2020 target setting is optional.
Targets to be set for the 5 key measures only; target setting for all other measures is optional.

National strategies

National measures

B.2

# of programmes with disasters

preparedness plans that
responds to needs of our
targets group in case of
emergency

Base

Projected

Target

2012

2014

2015

Corrective or capitalising actions (if required from review)

What
Who

Action plan
What
A1.1 Implementation of CVPP in Tete and Inhambane
SOS Children Villages

A1.2

Establish and train six local committees ( One per

Village) to implement the CVPP at National level

A1.2

GSC Support: Technical support in the

implementation of CVPP
Train the caregivers on admission and in educational
and Social performance assessment of children

A 2.1

A 2.2

Train local committees for integration of youth on

independent living

A3.1

Train 18 provincial trainers (3 per village) to

strengthen the capacity of CBOs partners in
rendering quality services to children and youth in the
community
Install a database online at national level

A3.2

A3.3
B1.1

Hold a national meeting to disseminate the good

practices (FBC, FSP) to the board, partners and
donors
Identify and establish MOUs with 6 partners who
support children/youth in the FBC model (1 for each
Village)

Estimated
targets

Review
3

When

Who
DMu; AMa;
JOm; GGr;
JMa; FPNo;
SMo; FPNo,
MHa, JFs
DMu; AMa;
JOm; GGr;
JMa; FPNo;
SMo;JFs;
MHa, CMu
DMu

When
12/15

JFs; AMa;
JOm; GGr;
JMa; FPNo;
SMo;CMu
CMu; JOm;
GGr;
JMa;JFs;ACBa
;MHa
MHa; JFs;
ACBa; CMu

05/15

MHa; (ICT?),
JFs; ACh;
VCBr;
CRe;BBo;
AuMa; BAt
DMu; MHa;
JFs; ACBa;
CMu
DMu; MHa;
JFs; ACBa;
CMu, AMa,
JOm, GGr,
JMa, SMo,
FPNo,

06/15

04/15

12/15

5/15

04/15

09/15
12/15

2016

2020*

Completed

Review
2
3

B1.2

Train the partner Institutions in matters of child /youth

protection in SOS model (FBC)

C1.1

Promote the active participation of children and youth

in 6 Villages in community and national forums on
children's rights including the festivities of the dates
related to the Organization

C1.2

Conduct advocacy campaigns in 6 villages to raise

awareness and mobilize communities to fight against
child sexual abuse, traffic and child exploitation

C1.3

Train mothers and youths on gender sensitive issues

including HIV and AIDS, sexual and reproductive
health, life skills and savings

D1.1

Negotiate with the Health Sector, Work, Education

and Agriculture to listen the existing opportunities to
subsidize children and young people in need

D1.2

Establish partnership agreements with 12 Institutions

at national level to support the work of SOSCVs

B2.1

Train mothers, aunts,villages directors, youth

leaders, FSP coordinators in matters of disaster
management and emergency response

B2.2

Design and implement a plan for disaster

management and emergency response in the 6
villages

JFs; AMa;
JOm; GGr;
JMa; FPNo;
SMo;ACBa;C
Mu
CMu;JFs;
AMa; JOm;
GGr; JMa;
FPNo;
SMo;ACBa:M
Ha; ACh;
VCBr;
CRe;BBo;
AuMa; BAt
ACBa;
MHa;JFs;
CMu;GGr;
AMa;
JOm;JMa;SMo
; FPNo; ACh;
VCBr;
CRe;BBo;
AuMa; BAt
ACBa;
MHa;JFs;
CMu;GGr;
AMa;
JOm;JMa;SMo
; FPNo; ACh;
VCBr;
CRe;BBo;
AuMa; BAt
DMu; VCBr,
ACBa; JFs;
MHa; GGr;
AMa;
CMu;JOm;JMa
;SMo; FPNo;
ACh; VCBr;
CRe;BBo;
AuMa; BAt
VCBr; ACBa;
DMu, GGr;
AMa;
JOm;JMa;SMo
; FPNo; ACh;
CRe;BBo;
AuMa; BAt;
MHa;JFs
MHa; SMo;
JMa; JFs;
ACBa; GGr;
AMa;
CMu;JOm;
FPNo; ACh;
VCBr;
CRe;BBo;
AuMa; BAt
CMu; JFs,
MHa; ACBa;
AMa;

12/15

12/15

11/15

06/15

05/15

08/15

06/15

12/15

JOm;JMa;SMo
; FPNo; ACh;
VCBr;
CRe;BBo;
AuMa; BAt
2016 action notes

Who

Nr.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

Nome
Daina Mutindi
Grey Gruno
Jorge Omar
Alfredo Mahoche
Joseph Mapeta
Severiano Molande
Fernando Pio Norberto
Carlos Mucuho
Viriato Castelo Branco
Cuamba Reis
Boana Antumane
Augusto Madeira
Baptista Boa
Alberto Chapala
Amelia Chicuamba Basima
Otilia Mazivila
Maria Hauengue
Joao Fidelis de Sousa

Sigla
DMu
GGr
JOm
AMa
JMa
SMo
FPNo
CMu
VCBr
CRe
BAt
AuMa
BBo
ACh
ACBa
OMa
MHa
JFs

When

2015
Plan date: 8.10 a 10.10.2014
International
Review
strategic
1
2
3
objective link

Strategic & annual plan

Country name: MOZAMBIQUE

Strategic objective
Description

An efficient system for fund raising and

mobilizing resources and increase the
ONE Friend
number of friends
This includes:
Increase the visibility of the Organization within the market
Promote beneficial partnerships
Establish an efficient FR system
Mobilizing friends and committed givers to mobilize funds and resources.
Viriato Castelo-Branco
Bat, CRe, OMa, JMa, AmBr, SMo, DBr, GSi

Leader
Support
Key receivers
International strategies
A Optimise market
potential by
implementing a
focused and
sustainable
fundraising strategy

Measures and targets

C Develop a large

B Recruit and retain

Base
2012

D Implement fundraising
processes and systems that
effectively and efficiently
maximise donor acquisition
and lifetime value

base of committed
givers to ensure
long-term support
to children

excellent
fundraising and
communications coworkers

Projecte
Target
d
2014

2015

Estimated
targets

Review
1

2016

2020*

International measures
Fundraising gross
0
0,04
0,06
income (EUR)
Average market position
within child-focused
A2
NGOs in the market
based on FR gross
income
% of turnover of
fundraising and
B1
100%
0
0
communications coworkers
Number of active
C1
committed givers
0,04
0,05
0,1
(friends)
Level of fundraising
processes and systems
in place that effectively
D1
and efficiently support
donor acquisition and
lifetime value (Level 1-4)
* Obligatory only for SPIF countries; for all other countries 2020 target setting is optional.
Targets to be set for the 5 key measures only; target setting for all other measures is optional
A1

0,07

0,3

National strategies

National measures

Base
2012

Projecte
Target
d
2014

2015

Estimated
targets

Review
1

Corrective or capitalising actions (if required from review)

What
Who

When

Action plan
What

When

A1.1

Establish a FR Team

A1.2

Identify potential donors to raise $ 40,000

A1.3

Produce and disseminate communication materials

and marketing

A1.4

Establish procedures for registration and control of

the funds raised

A1.5

Establish partnerships with 12 Organizations and

Companies

A1.6

Create units of income for Institutional sustainability

A1.7

Empower the FR team in fundraising strategies and

IPD procedures

C1

Identify and recruit 50 committed givers

GSC SUPPORT
Training in the use of IPD tools

Who
VBr, Bat,
CRe, OMa,
JMa, AmBr,
SMo, DBr
VBr, Bat,
CRe, OMa,
JMa, AmBr,
SMo, DBr
VBr, Bat,
CRe, OMa,
JMa, AmBr,
SMo, DBr
VBr, Bat,
CRe, OMa,
JMa, AmBr,
SMo, DBr
VBr, Bat,
CRe, OMa,
JMa, AmBr,
SMo, DBr
VBr, Bat,
CRe, OMa,
JMa, AmBr,
SMo, DBr
VBr, Bat,
CRe, OMa,
JMa, AmBr,
SMo, DBr
VBr, Bat,
CRe, OMa,
JMa, AmBr,
SMo, DBr
VBr, Bat,
CRe, OMa,
JMa, AmBr,
SMo, DBr

2/2015

12/2015

6/2015

3/2015

12/2015

12/2015

6/2015

12/2015

6/2015

2016

2020*

Completed

Review
2
3

2016 action notes

Who

When

2015
Plan date:
International
strategic
objective link

Strategic & annual plan

Country name: MOAMBIQUE

Strategic objective
Description

Leader

Review

1
2
3
Qualified and motivated co-workers
delivering quality services to 7948
ONE Movement
children
This includes:
Legalization of NA
Constitution of the BOARD
Development of skills of employees at facility level
Regular performance appraisal and evaluation at all levels of the
organization
Promote gender balance in leadership positions in the Management
Create motivational packages for Staff retention
Raise awareness about maintenance and rational use of resources
Improve the working environment by providing conducive working
conditions and frequent dialogue
Nelson Nandja
ACBa; AuM; FPNo; BBa; Jom

Support
Co-workers and Board
Key receivers
International strategies
A Develop strong
management and
boards towards
achievement of the
strategic goals

Measures and targets

International measures
Percentage of coworkers who, after
receiving a performance
A1
appraisal, have an
agreed learning and
development plan
Percentage of annual
B1
core care co-worker
turnover
Number of co-workers
who spend more than
three weeks a year
C1
supporting a bi-lateral
action with another
NA/PSA

C Participation
and co-operation
in the federation
for better results

B Strengthen the
core care coworker group to
ensure quality care

Base

Projecte
Target
d

2012

2014

2015

85

95

1,7

Estimated
targets

Review
1

2016

2020*

100

100

100

2,5

* Obligatory only for SPIF countries; for all other countries 2020 target setting is optional.
National strategies

National measures

Base
2012

Projecte
Target
d
2014

2015

10

Estimated
targets

Review
1

2016

2020*

C1.1

C1.2

Identify two staff

members and countries
for exchange of
experiences and learning
Affirmative actions in
favor of women in
recruitment process for
management positions

Corrective or capitalising actions (if required from review)

What
Who

Action plan
What
A1.1

A1.2
A1.3

A1.4
A1.5
A1.6
A1.7
A1.8

Legalization of NA

Internal restructuring , adjustment of organizational

structure and alignment of staff according to CVPP
Implement the compensation system at all levels

Train and orientation of staff under CVPP with priority

for the staff in CVs Inhambane and Tete
Create a strong , dynamic and cohesive team work
Recruit , train and integrate four members of the
Board
Translate and disseminate adequate reading material
on CVPP at all levels
Train the line managers in aspects of:
Rules and policies of National association and
employees hand book.
Monitoring and evaluation
Results-based on Management
Gender equality on the work place
Frequent dialogue with the employees
Resolution of labor conflicts
Evaluation of performance appraisal and
individual development plan
Maintenance , rational use of resources.

A1.9

Sharing and dissemination of information ,

documentation of good practices and exchange of
experiences at the local level

B1

Produce motivational package for recognition of

employees

C1.1

Identify two staff members and countries for

exchange of experiences

11

When

Who
GSi, DMu,

When
6/15

GSi, Dmu,
NNa
GSi, NNa,
DMu, JOm,
FPNo, DBr,
SMo, JMa,
AMa, GGr
GSi, DMu,
NNa
GSi, NNa,
DMu
GSi

3/15

NNa

3/15

GSi, DMu,
NNa, ACBa,
SMo, AMa,
FPNo, GGr,
JOm, JMa,

3/15

GSi, DMu,
AMa, SMo,
FPNo, GGr,
JMa, JOm,
DBr
NNa, JOm,
FPNo, DBr,
SMo, AMa,
GGr, CMa,
FJa, MAAg,
OTMa
NNa, ACBa

12/15

6/15

4/15
8/15
4/15

6/15

6/15

Completed

Review
2
3

C1.2

Propose affirmative action in favor of women in

recruitment of staff for management positions

NNa, ACBa

6/15

C1.3

GSC SUPPORT
Empower and train 6 BOARD members in corporate
governance
GSC SUPPORT
Technical support for the legalization of Board
GSC SUPPORT
Technical support on the alignment of NA in the
framework of CVPP ( technical support and
guidance)
GSC SUPPORT
Improve the working conditions of the mothers
( training , dissemination of applicable employment
policies for mothers , equipment of family homes )

GSi

6/15

GSi

6/15

GSi

3/15

NNa, FPNo,
ACBa

12/15

C1.4
C1.5

C1.6

2016 action notes

Who

Nr.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18

Nome
Daina Mutindi
Grey Gruno
Jorge Omar
Alfredo Mahoche
Joseph Mapeta
Severiano Molande
Fernando Pio Norberto
Carlos Mucuho
Viriato Castelo Branco
Cuamba Reis
Boana Antumane
Augusto Madeira
Baptista Boa
Alberto Chapala
Amelia Chicuamba Basima
Otilia Mazivila
Maria Hauengue
Joao Fidelis de Sousa

12

Sigla
DMu
GGr
JOm
AMa
JMa
SMo
FPNo
CMu
VCBr
CRe
BAt
AuMa
BBo
ACh
ACBa
OMa
MHa
JFs

When