Sie sind auf Seite 1von 59

Chapter04

TheChangingAmericanSociety:DemographicsandSocialStratification

Multiple Choice Questions


1.

Digitalsavvyconsumersareleadingedgedigitaluserswhoareearlyadoptersanddiffusersofinformation
relatedtotechnologyintermsof____.

A.
B.
C.
D.
E.

Internetusage
technologyownership
cellphoneusage
AandB
alloftheabove

2.

3.

Whichofthefollowingdescribesapopulationintermsofitssize,distribution,andstructure?

A.
B.
C.
D.
E.

geographics
psychographics
demographics
censographics
behaviorgraphics

Harriettwantstodescribethepopulationofanewmarketinwhichherfirmwishestoenter.Shewantsto
describethepopulationintermsofitssize,distribution,andstructure.Whichofthefollowingshouldshe
use?

A.
B.
C.
D.
E.

psychographics
behaviorgraphics
censographics
demographics
geographics

4-1
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

4.

5.

Age,gender,education,occupation,andincomeareexamplesof_____variables.

A.
B.
C.
D.
E.

demographic
holographic
geographic
psychographic
censographics

WhatistheapproximatepopulationoftheUnitedStatestoday?

A.
B.
C.
D.
E.

100million
249million
320million
350million
498million

6.

WhichofthefollowingisNOTareasonthepopulationoftheUnitedStateshasgrownsteadilysince
1960?

A.
longerlifeexpectancies
B. increasingbirthrateformostoftheperiodbetween1960andtoday
C.
immigration
D. babyboomersmovingthroughchildbearingyears
E. AlloftheabovearereasonsthepopulationoftheUnitedStateshasgrown.

7.

8.

WhichofthefollowingisTRUEregardingthesizeanddistributionofthepopulationoftheUnitedStates?

A. ThepopulationoftheUnitedStatesisapproximately250milliontoday.
B.Thepopulationhasgrownsteadilysince1960duetobirthratesthathavealwaysbeenontheincrease.
C. ThegrowthhasnotbeeneventhroughouttheUnitedStates.
D.Midweststates,suchasMichiganandIllinois,areexpectedtogrowdramaticallyinthenext10years.
E. ThepopulationoftheUnitedStateshascontinuedtodecreasesince1960.
Whichofthefollowingisthemostwidelyappliedsinglecueweusetoinitiallyevaluateanddefine
individualswemeet?

A.
B.
C.
D.
E.

age
income
occupation
gender
education

4-2
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

9.

Whichofthefollowingisstronglyassociatedwithoccupation?

A.
B.
C.
D.
E.

income
education
age
AandB
A,B,andC

10. ApproximatelywhatpercentageoftheU.S.populationhasahighschooldegree?

A.
B.
C.
D.
E.

25percent
40percent
50percent
75percent
87percent

11. ApproximatelywhatpercentageoftheU.S.populationhascompletedcollege?

A.
B.
C.
D.
E.

30percent
43percent
50percent
75percent
87percent

12. Juanisinterestedinknowingoccupationalinfluencesonpurchasesofsatelliteradiosystems.Whichofthe
followingoccupationsaremostlikelytopurchasethistypeofproduct?

A.
B.
C.
D.
E.

wholesaleandretailtrade
professional,scientificandtechnical
miningandconstruction
AandC
alloftheabove

13. WhichofthefollowingstatementsregardingeducationisFALSE?

A. Educationisincreasinglycriticalfora"familywage"job.
B.Traditionalhighpayingmanufacturingjobsthatrequiredrelativelylittleeducationarerapidly
disappearing.
C. Educationclearlydrivesincomeintoday'seconomy.
D. Educationdoesnotinfluencehowonethinks,makesdecisions,andrelatestoothers.
E. Educationhasastronginfluenceonone'stastesandpreferences.

4-3
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

14. Ahousehold'spurchasingpowerisafunctionofwhichofthefollowing?

A.
B.
C.
D.
E.

incomeandaccumulatedwealth
ageandgender
incomeandeducation
occupationandincome
socialclassandeducation

15. Whencomparingincomelevelsbyeducationandgender,whichofthefollowingisTRUE?

A. Menandwomenearnaboutthesameincomeiftheyhavethesameeducation.
B.Thedifferencebetweenmenandwomenonearningsoccursmostlyatthelowereducationlevels.
C.Thedifferencebetweenmenandwomenonearningsoccursmostlyatthehighereducationlevels.
D. Menearnmorethanwomenateachlevelofeducation.
E. Womenearnmorethanmenateachlevelofeducation.

16. Budweiserisapopularbrandofbeer.Partofthiscompany'smarketresearchofU.S.consumerslookedat
educationlevelsofbeerconsumers.Whateducationlevelisthelikelyconsumerofbeer(thatwithhighest
propensitytobuyandconsumerbeer)tohaveattained?

A.
B.
C.
D.
E.

didnotgraduatehighschool
graduatedhighschool
attendedcollege
graduatedcollege
noneoftheabove

17. Whatisthemovementcalledinwhichcompanieshaveexpandedopportunitiesforlessaffluentconsumers
toaffordluxury?

A.
B.
C.
D.
E.

masstoclass
classtomass
moretoall
oneforall
allforone

18. Anestimatebytheconsumerofhowmuchmoneyheorshehasavailabletospendonnonessentialsis
knownas_____.

A.
B.
C.
D.
E.

objectivediscretionaryincome(ODI)
adjustedgrossincome(AGI)
adjusteddiscretionaryincome(ADI)
subjectivediscretionaryincome(SDI)
subjectivegrossincome(SGI)

4-4
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

19. TheMartins'householdincomeis$123,000peryear.However,thisfamilyestimatesthattheyhave
$45,000availabletospendonnonessentialssuchasvacationsandentertainment.The$45,000represents
theMartins'_____.

A.
B.
C.
D.
E.

objectivediscretionaryincome(ODI)
adjustedgrossincome(AGI)
adjusteddiscretionaryincome(ADI)
subjectivediscretionaryincome(SDI)
subjectivegrossincome(SGI)

20. WhichofthefollowingstatementsregardingageisTRUE?

A. Properagepositioningiscriticalformanyproducts.
B. Ageaffectsaconsumer'sselfconceptandlifestyle.
C.
Ourageshapesthemediaweuse.
D.Analyzingagecohortgroupsorgenerationsoftenprovidesmoremeaningfulsegmentsandmarketing
strategiesthanmerelylookingatcensusagegroups.
E.
Alloftheabovearetrue.

21. Whichagecategoryisexpectedtoexperiencethelargestpercentageincreasebetween2010and2020?

A.
B.
C.
D.
E.

<10
2029
4049
6069
>69

22. Procter&Gambleisamajorconsumerpackagedgoodsmanufacturer.Whichagecategoryprovidesthe
greatestopportunityforP&Gintermsofgrowthbetween2010and2020?

A.
B.
C.
D.
E.

<10
2029
4049
6069
>69

23. One'sperceivedage,apartofone'sselfconcept,isknownas_____.

A.
B.
C.
D.
E.

feltage
realage
cognitiveage
perceptualage
chronologicalage

4-5
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

24. Gertrudeis93yearsold,butsheperceivesherselftobeabout65yearsold.SixtyfiveisGertrude's_____
age.

A.
B.
C.
D.
E.

feltage
realage
cognitiveage
perceptualage
chronologicalage

25. Whichofthefollowingvariablesisassociatedwithcognitiveage?

A.
B.
C.
D.
E.

health
education
income
socialsupport
alloftheabove

26. Samisahealthy75yearoldman.Heisaretiredattorney;hasasubstantialretirementincome;andisa
memberofseveralsocialgroupsthattravel,helpothers,andencouragelifelonglearning.Whichofthe
followingismostlikelytrueaboutSam?

A.
B.
C.
D.
E.

Sam'scognitiveageislessthan75.
Sam'scognitiveageis75.
Sam'scognitiveageisgreaterthan75.
Sam'scognitiveageis50.
Sam'scognitiveageis85.

27. A(n)_____isagroupofpersonswhohaveexperiencedacommonsocial,political,historical,and
economicenvironment.

A.
B.
C.
D.
E.

censusagegroup
agecohort
cognitivegroup
chronologicalgroup
demographicgroup

28. _____istheprocessofdescribingandexplainingtheattitudes,values,andbehaviorsofanagegroupas
wellaspredictingitsfutureattitudes,values,andbehaviors.

A.
B.
C.
D.
E.

Censusanalysis
Demographicanalysis
Generationanalysis
Cognitiveanalysis
Cohortanalysis

4-6
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

29. Mariaisanalyzingthebabyboomgenerationbydescribingandexplainingitsattitudes,values,and
behaviorsaswellaspredictingitsfutureattitudes,values,andbehaviors.Mariaisconductinga_____
analysis.

A.
B.
C.
D.
E.

cohort
generational
demographic
census
cognitive

30. _____dealswiththematuremarketandisbasedonthetheorythatpeoplechangetheiroutlookonlife
whentheyexperiencemajorlifeeventssuchasbecomingagrandparent,retiring,losingaspouse,or
developingchronichealthconditions.

A.
B.
C.
D.
E.

Demographics
Gerontographics
Cognitivepsychology
Cohortanalysis
Generationalanalysis

31. Individualsbornbefore1930belongtowhichgeneration?

A.
B.
C.
D.
E.

preDepressiongeneration
Depressiongeneration
babyboomgeneration
GenerationX
GenerationY

32. Haroldwasbornin1923.HeenteredyoungadulthoodduringWorldWarIIandservedintheNavyduring
thatwar.Hehaswitnessedradicalsocial,economic,andtechnologicalchangeinhislifetime.Towhich
generationdoeshebelong?

A.
B.
C.
D.
E.

preDepressiongeneration
Depressiongeneration
babyboomgeneration
GenerationX
GenerationY

33. Consumers55yearsofageandoverconstitutethe_____market.

A.
B.
C.
D.
E.

babyboom
mature
generational
gerontological
aging

4-7
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

34. Elsieandhertwosistersareallintheirmidtolate60s.Theyarepartofthe_____market.

A.
B.
C.
D.
E.

GenerationX
mature
generational
gerontological
aging

35. WhichgenerationisNOTpartofthematuremarket?

A.
B.
C.
D.
E.

preDepression
Depression
GenerationX
babyboom
Alloftheabovearepartofthematuremarket.

36. Whichofthefollowingisasegmentationapproachtothematuremarketthatincorporatesagingprocesses
andlifeeventsrelatedtothephysicalhealthandmentaloutlookofolderconsumers?

A.
B.
C.
D.
E.

gerontographics
cognitivepsychology
demographics
ageographics
censographics

37. Whichcohortwasbornbetween1930and1945?

A.
B.
C.
D.
E.

preDepressiongeneration
Depressiongeneration
babyboomgeneration
GenerationX
GenerationY

38. Xavierwasbornin1940.HewastooyoungtorememberWorldWarII,andhematuredduringthe
prosperousyearsofthe1950sandearly1960s.Hisfavoritesingerwas,andstillis,ElvisPresley.Towhich
generationdoeshebelong?

A.
B.
C.
D.
E.

preDepressiongeneration
Depressiongeneration
babyboomgeneration
GenerationX
GenerationY

4-8
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

39. Whichgeneration"invented"rockandrollandgrewupwithmusicandtelevisionasimportantpartsof
theirlives?

A.
B.
C.
D.
E.

preDepressiongeneration
Depressiongeneration
babyboomgeneration
GenerationX
GenerationY

40. Whichofthefollowingisasegmentofmatureconsumers?

A.
B.
C.
D.
E.

HealthyIndulgers
AilingOutgoers
HealthyHermits
FrailRecluses
alloftheabove

41. Whichsegmentofmatureconsumersisphysicallyandmentallyhealthyandisthusactive,independent,
andouttoenjoylife?

A.
B.
C.
D.
E.

HealthyIndulgers
AilingIndulgers
AilingOutgoers
FrailRecluses
HealthyHermits

42. _____haveexperiencedhealthproblemsthatlimittheirphysicalactivities,buttheirpositiveoutlook
meanstheyremainactivewithinphysicalconstraints.

A.
B.
C.
D.
E.

HealthyHermits
AilingIndulgers
AilingOutgoers
FrailRecluses
HealthyRecluses

43. Peopleinthisgroupretaintheirphysicalhealth,butlifeevents(i.e.,deathofaspouse)havereducedtheir
selfconcept,andtheybecomewithdrawn.

A.
B.
C.
D.
E.

HealthyIndulgers
AilingOutgoers
HealthyHermits
FrailRecluses
AilingIndulgers

4-9
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

44. Thissegmentofmatureconsumershasacceptedtheiroldagestatusandhasadjustedtheirlifestylesto
reflectreducedphysicalcapabilitiesandsocialroles.

A.
B.
C.
D.
E.

HealthyIndulger
AilingOutgoer
HealthyHermit
FrailRecluse
AilingHermit

45. Whichofthefollowingistrueregardingthebabyboommarket?

A.
B.
C.
D.
E.

Boomersaretechsavvy.
Boomersareemptynesterswhoaredownsizing.
Boomersareretiringearlyandwealthy.
Boomershavethesamevaluesandoutlook.
Boomersareselfcentered.

46. Thelargest,mostdiversegenerationalsegmentis____.

A.
B.
C.
D.
E.

GenerationX
GenerationY
GenerationZ
babyboomers
tweens

47. Whichboomersegment,identifiedbyFocalyst,ishighlyconnectedwithfriendsandcommunity,which
mayexplaintheirpositiveoutlook?

A.
B.
C.
D.
E.

yesterday
today
tomorrow
futurists
optimists

48. Whichgenerationaltermreferstothoseindividualsbornduringthedramaticincreaseofbirths(i.e.,almost
80millionbabybirths)betweentheendofWorldWarIIand1964?

A.
B.
C.
D.
E.

preDepressiongeneration
Depressiongeneration
babyboomgeneration
GenerationX
GenerationY

4-10
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

49. Johnwasbornin1955,andhehasonlyknownprosperityinhislifetime.HerememberswhenPresident
Kennedywasassassinated,primarilybecausehisfamilypurchasedtheirfirstcolortelevisionnotlongafter
thatevent.WhileherememberstheVietnamWar,hewastooyoungtobedrafted.Towhichgeneration
doeshebelong?

A.
B.
C.
D.
E.

preDepressiongeneration
Depressiongeneration
babyboomgeneration
GenerationX
GenerationY

50. Whichgenerationisconsideredtobemoreselfcentered,individualistic,economicallyoptimistic,
skeptical,suspiciousofauthority,andfocusedonthepresentthanothergenerations?

A.
B.
C.
D.
E.

preDepressiongeneration
Depressiongeneration
babyboomgeneration
GenerationX
GenerationY

51. Robertandhiswife,Jan,werebothborninthe1950s.Thelastoftheirthreechildrenwillgraduatefrom
collegesoon,whichisleavingthemwithincreaseddiscretionaryincomeandtime.Towhichgenerationdo
RobertandJanbelong?

A.
B.
C.
D.
E.

preDepressiongeneration
Depressiongeneration
babyboomgeneration
GenerationZ
GenerationY

52. Whichofthefollowingisareasonmorebabyboomerscontinuetoworklongerthanpreviousgenerations?

A. necessityduetoalowincomeofsomebabyboomers
B.
necessityduetoapoorpensionplan
C.necessityduetochangesinSocialSecurityincreasingtheageatwhichfullbenefitscanbedrawn
D. increaseddesiretostayactiveininterestingandrewardingcareers
E.
alloftheabove

53. Whichgenerationwasbornbetween1965and1976?

A.
B.
C.
D.
E.

GenerationZ
Depressiongeneration
babyboomgeneration
GenerationX
GenerationY

4-11
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

54. Nickwasbornin1972.Aslongashecanremember,hismotherworkedoutsidethehome.Whenhewas
12,hisparentsdivorced,whichwashardonhim,butthesamethinghappenedtoseveralofhisfriends.
Whenbothofhisparentsremarried,hisviewofafamilychangedtoincludeallofhisstepsistersand
brothers.Towhichgenerationdoeshebelong?

A.
B.
C.
D.
E.

GenerationZ
Depressiongeneration
babyboomgeneration
GenerationX
GenerationY

55. Whichgenerationisbothcynicalandsophisticatedaboutproducts,ads,andshopping?

A.
B.
C.
D.
E.

GenerationY
GenerationX
babyboom
echoboom
boomerang

56. Whichgenerationwasthefirsttogainaverybroadviewofafamily,whichmayincludeparents,siblings,
stepparents,halfsiblings,closefriends,liveinlovers,andothers?

A.
B.
C.
D.
E.

Depressiongeneration
babyboomgeneration
GenerationX
GenerationY
Millennials

57. Rogerisanadultwhohasmovedbackinwithhisparents.Hedoesn'tbelieveinsacrificingtime,energy,
andrelationstotheextentheseesolderworkersdoforthesakeofcareeroreconomicadvancement.Hehas
amaster'sdegreebutdoesnotwanttoworkforalargecorporation.TowhichgenerationdoesRogermost
likelybelong?

A.
B.
C.
D.
E.

preDepressiongeneration
Depressiongeneration
babyboomgeneration
GenerationX
GenerationY

4-12
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

58. Individualsbornbetween1977and1994belongtowhichgeneration?

A.
B.
C.
D.
E.

babyboom
GenerationX
GenerationY
GenerationZ
Millennialgeneration

59. Amiewasbornin1991.Hermotherisacollegeprofessor,andherfatherisanattorney.She'snotsurewhat
shewantstodowhenshegrowsup,butsheknowsshewillgotocollegeandembarkonacareerofher
own.Shewasamazedwhenhergrandmothertoldherthatwomenreallycouldn'tdothatwhenshewas
young.Ifawomandidwork,choiceswereusuallylimitedtobecomingateacher,asecretary,oranurse.
Hergrandmothertoldherthatshewasasecretary,butaftershestartedhavingchildren,sheleftthe
workforceandstayedhometoraiseherchildren,whichwascommonformostwomenatthattime.That
conceptwastotallyforeigntoAmie.Towhichgenerationdoesshebelong?

A.
B.
C.
D.
E.

babyboom
GenerationX
GenerationY
GenerationZ
Millennialgeneration

60. Thechildrenoftheoriginalbabyboomersareknownas_____.

A.
B.
C.
D.
E.

thebabybustgeneration
GenerationX
GenerationY
GenerationZ
theMillennialgeneration

61. GenerationYissometimesreferredtoasthe_____.

A.
B.
C.
D.
E.

babybustgeneration
echoboom
boomerangs
babyboomlet
stepboomers

62. Placingadsinvideogamesisknownas_____.

A.
B.
C.
D.
E.

videoadvertising
integratedadvertising
advergaming
messageintegration
entertainmentintegration

4-13
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

63. Thenewestgenerationbornafter1994isreferredtoas_____.

A.
B.
C.
D.
E.

thebabyboomgeneration
GenerationX
GenerationY
GenerationZ
tweens

64. Erinis12yearsold.WhichlabelisappropriateforErin?

A.
B.
C.
D.
E.

littlekid
bigkid
GenerationX
GenerationZ
youngadult

65. Stephanieis17andbelongstothehighschooldrillteam.OneofherbestfriendsisBobby,theteam
managerwhoisopenlygay.WhichlabelisappropriateforStephanie?

A.
B.
C.
D.
E.

tween
GenerationZ
GenerationX
youngadult
gayfriendlyteen

66. Lateadolescentsandearlyteensareknownas_________.

A.
B.
C.
D.
E.

littlekids
bigkids
tweens
GenerationX
youngadults

67. One'spositionrelativetoothersononeormoredimensionsvaluedbysocietyisknownasone's_____.

A.
B.
C.
D.
E.

societalrank
socialstatus
socialstanding
socialsphere
socialrealm

4-14
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

68. Ahierarchicaldivisionofasocietyintorelativelydistinctandhomogeneousgroupswithrespectto
attitudes,values,andlifestylesisknownasa_____.

A.
B.
C.
D.
E.

socialstratum
socialclasssystem
castesystem
socialcontinuum
societalranking

69. Themoreconsistentanindividualisonallstatusdimensions,thegreaterthedegreeof_____forthe
individual.

A.
B.
C.
D.
E.

statusmaturity
statuspermanence
statusinflexibility
statuscrystallization
statusflexibility

70. Carlisaphysicianearning$300,000peryear.UsingtheColemanRainwatersystem,identifythesocial
classtowhichCarlbelongs

A.
B.
C.
D.
E.

upperupper.
lowerupper.
uppermiddle.
middle.
working.

71. Whichtermdescribesconsumers'purchaseanduseofautomobiles,homes,yachts,clothes,andsoforth
primarilytodemonstratetheirgreatwealth?

A.
B.
C.
D.
E.

conspicuousconsumption
outrageousconsumption
obnoxiousconsumption
nouveauxconsumption
"blueblood"consumption

72. Nouveauxrichesaremostcommonlyassociatedwiththe_____.

A.
B.
C.
D.
E.

uppermiddleclass
middleclass
lowerupperclass
upperupperclass
noneoftheabove

4-15
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

73. Theuppermiddleclassachievetheirsocialpositionprimarily_____.

A.
B.
C.
D.
E.

throughtheirunusuallyhighincomes
bytheiroccupationandcareerorientation
throughinheritedposition
throughtheirchildren'saccomplishments
noneoftheabove

74. Whichsocialclassconsistsofskilledandsemiskilledfactory,service,andsalesworkers?

A.
B.
C.
D.
E.

uppermiddle
middleclass
workingclass
upperlowerclass
lowerlowerclass

75. Whichsocialclassconsistsofofficeworkers,schoolteachers,lowerlevelmanagers,plumbers,andfactory
supervisors?

A.
B.
C.
D.
E.

uppermiddle
workingclass
lowerclass
middleclass
lowerlowerclass

76. Buzzisaselfemployedconstructionworker.Heisproudofhisabilitytodo"realwork"andseeshimself
astheoftenunappreciatedbackboneofAmerica.Hedislikestheuppermiddleclassandprefersproducts
andstorespositionedtowardhissocialclasslevel.WhichtermbestdescribesBuzz?

A.
B.
C.
D.
E.

workingclassstiff
"blueblood"class
whitecollarworker
workingclassaristocrat
nocollarworker

77. Whichsocialclassconsistsofindividualswhoarepoorlyeducated,haveverylowincomes,andworkas
unskilledlaborers?

A.
B.
C.
D.
E.

lowerlowerclass
upperlowerclass
workingclass
lowermiddleclass
middleclass

4-16
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

78. Earldidnotcompletehighschoolandworksasajanitorattwojobs.Hisincomeisverylow,andhedoes
notpossessanyskillstohelphimgetabetterpayingjob.WhichsocialclassbestdescribesEarl?

A.
B.
C.
D.
E.

lowerlowerclass
upperlowerclass
workingclass
lowermiddleclass
middleclass

79. Whichsocialclasshaslowincomesandminimaleducation,maybeunemployedforlongperiodsoftime,
andisthemajorrecipientofgovernmentsupportandservicesprovidedbynonprofitorganizations?

A.
B.
C.
D.
E.

lowerlowerclass
upperlowerclass
workingclass
lowermiddleclass
middleclass

80. Whattwobasicapproachesareusedtomeasuresocialstatus?

A.
B.
C.
D.
E.

primaryandsecondarymeasures
singleitemandmultiitemindexes
positionandstatusmeasures
incomeandoccupationindexes
incomeandeducationmeasures

81. WhichofthefollowingisNOTacommonsingleitemindexofsocialclass?

A.
education
B.
occupation
C.
income
D.
age
E. Alloftheabovearecommonsingleitemindexesofsocialclass.

82. IntheHollingsheadIndexofSocialPosition,whichisTRUE?

A.
B.
C.
D.
E.

Occupationisgivenahigherweightthaneducation.
Occupationisgiventhesameweightaseducation.
Incomeisgivenahigherweightthanoccupation.
Occupationisgivenalowerweightthaneducation.
Incomeisgivenalowerweightthaneducation.

True / False Questions


4-17
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

83. Demographicsdescribeapopulationintermsofitssize,distribution,andstructure.

TrueFalse

84. Educationisprobablythemostwidelyappliedsinglecueweusetoinitiallyevaluateanddefineindividuals
wemeet.

TrueFalse

85. Morethan50percentofAmericanshavecompletedcollege.

TrueFalse

86. Educationprovidesacompleteexplanationforconsumptionpatterns.

TrueFalse

87. Incomeenablespurchasesbutdoesnotgenerallycauseorexplainthem.

TrueFalse

88. Adjustedgrossincome(AGI)isanestimatebytheconsumerofhowmuchmoneyheorshehasavailable
tospendonnonessentials.

TrueFalse

89. Gerontographicsisonesegmentationapproachtothematuremarketthatincorporatesagingprocessesand
lifeeventstothephysicalhealthandmentaloutlookofolderconsumers.

TrueFalse

90. TheDepressiongenerationiscomposedofthoseindividualsbornbefore1930.

TrueFalse

91. Babyboomersarecharacterizedbyhigheducationlevels,highincomes,anddualcareerhouseholds.

TrueFalse

92. ThebabyboomgenerationisthefirstAmericangenerationtoseriouslyconfronttheissueof"reduced
expectations."

TrueFalse

93. GenerationXisfacingthemajorchallengeofbeingthecaretakeroftheirparents.

TrueFalse

94. Thechildrenoftheoriginalbabyboomers,generationYbornbetween1977and1994,aresometimes
referredtoasthe"babybust"generation.

TrueFalse

4-18
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

95. Thenewestgenerationbornafter1994isknownastheMillennials.

TrueFalse

96. GenerationZaremore"risktakers"thanGenerationXorGenerationY.

TrueFalse

97. Manyupperupperclassconsumersexhibit"conspicuousconsumption."

TrueFalse

98. TheHollingsheadIndexofSocialPosition(ISP)isbasedonfoursocioeconomicfactors:occupation,
sourceofincome,housetype,anddwellingarea.

TrueFalse

99. TheHollingsheadIndexofSocialPosition(ISP)takesintoconsiderationtherapidexpansionoftheroleof
women.

TrueFalse

100.Accordingtothe"consumerinsight"inyourtext,socialclassisthetrue"root"orunderlyingcauseofthe
observedpatternthatlowerSESconsumershavepoorqualitydiets.

TrueFalse

Essay Questions
101.Definetheterm"demographics,"explainwhyitisimportanttounderstanddemographicsinmarketing,and
discussthemajordemographicvariablesofinteresttomarketers.

4-19
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

102.Nameandbrieflydescribethesixgenerationsdiscussedinthischapter.

103.ThebabyboommarketisthelargestgenerationalsegmentinAmerica,butalsooneofthemostdiverse.
Whatarethecommonstereotypesoftheboomermarket,andprovideinsightastosegmentation
opportunities.

104.Definetheterm"socialclasssystem,"andlistthesocialclassesrelevantintheUnitedStates.

105.Discussthetwobasicapproachestomeasuringsocialstatus.

4-20
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Chapter04TheChangingAmericanSociety:DemographicsandSocial
StratificationAnswerKey

Multiple Choice Questions


1.

Digitalsavvyconsumersareleadingedgedigitaluserswhoareearlyadoptersanddiffusersof
informationrelatedtotechnologyintermsof____.

A.
Internetusage
B.
technologyownership
C.
cellphoneusage
D.
AandB
alloftheabove
E.
ScarboroughResearchidentifieddigitalsavvyconsumersintermsoftechnologybehaviors,
demographics,andmedia.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:1Easy
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:TheChangingAmericanSociety:DemographicsandSocialStratification

2.

Whichofthefollowingdescribesapopulationintermsofitssize,distribution,andstructure?

A.
geographics
B.
psychographics
demographics
C.
D.
censographics
E.
behaviorgraphics
Demographicsdescribeapopulationintermsofitssize,distribution,andstructure.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Demographics

4-21
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

3.

Harriettwantstodescribethepopulationofanewmarketinwhichherfirmwishestoenter.Shewants
todescribethepopulationintermsofitssize,distribution,andstructure.Whichofthefollowingshould
sheuse?

A.
psychographics
B.
behaviorgraphics
C.
censographics
demographics
D.
E.
geographics
Demographicsdescribeapopulationintermsofitssize,distribution,andstructure.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Demographics

4.

Age,gender,education,occupation,andincomeareexamplesof_____variables.

demographic
A.
B.
holographic
C.
geographic
D.
psychographic
E.
censographics
Demographicsdescribeapopulationintermsofitssize,distribution,andstructure.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Demographics

5.

WhatistheapproximatepopulationoftheUnitedStatestoday?

A.
100million
B.
249million
320million
C.
D.
350million
E.
498million
ThepopulationoftheUnitedStatesisapproximately320million.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:PopulationSizeandDistribution

4-22
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

6.

WhichofthefollowingisNOTareasonthepopulationoftheUnitedStateshasgrownsteadilysince
1960?

A.
longerlifeexpectancies
B. increasingbirthrateformostoftheperiodbetween1960andtoday
C.
immigration
D.
babyboomersmovingthroughchildbearingyears
E. AlloftheabovearereasonsthepopulationoftheUnitedStateshasgrown.
Thepopulationhasgrownsteadilysince1960despitebirthratesthatwereonastrongdeclinethrough
themid1970sandbirthratesthathavebeenrelativelysteadysince.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:3Hard
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:PopulationSizeandDistribution

7.

WhichofthefollowingisTRUEregardingthesizeanddistributionofthepopulationoftheUnited
States?

A. ThepopulationoftheUnitedStatesisapproximately250milliontoday.
B. Thepopulationhasgrownsteadilysince1960duetobirthratesthathavealwaysbeenonthe
increase.
C. ThegrowthhasnotbeeneventhroughouttheUnitedStates.
D. Midweststates,suchasMichiganandIllinois,areexpectedtogrowdramaticallyinthenext10
years.
E. ThepopulationoftheUnitedStateshascontinuedtodecreasesince1960.
PopulationgrowthhasnotbeeneventhroughouttheUnitedStates,norisitexpectedtobesointhe
future.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:PopulationSizeandDistribution

8.

Whichofthefollowingisthemostwidelyappliedsinglecueweusetoinitiallyevaluateanddefine
individualswemeet?

A.
age
B.
income
occupation
C.
D.
gender
E.
education
One'soccupationprovidesstatus,education,andincomeinformation.

AACSB:AnalyticalThinking
4-23
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Occupation

9.

Whichofthefollowingisstronglyassociatedwithoccupation?

A.
income
B.
education
C.
age
AandB
D.
E.
A,B,andC
One'soccupationprovidesstatus,education,andincomeinformation.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Occupation

10.

ApproximatelywhatpercentageoftheU.S.populationhasahighschooldegree?

A.
25percent
B.
40percent
C.
50percent
D.
75percent
87percent
E.
Approximately87percentoftheU.S.populationhasahighschooldegree.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:3Hard
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Education

11.

ApproximatelywhatpercentageoftheU.S.populationhascompletedcollege?

30percent
A.
B.
43percent
C.
50percent
D.
75percent
E.
87percent
Approximately30percentoftheU.S.populationhascompletedcollege.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
4-24
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Difficulty:3Hard
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Education

12.

Juanisinterestedinknowingoccupationalinfluencesonpurchasesofsatelliteradiosystems.Whichof
thefollowingoccupationsaremostlikelytopurchasethistypeofproduct?

A.
wholesaleandretailtrade
professional,scientificandtechnical
B.
C.
miningandconstruction
D.
AandC
E.
alloftheabove
Professional,scientific,andtechnicaloccupationsaremostlikelytopurchasesatelliteradiosystems.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:3Hard
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Occupation

13.

WhichofthefollowingstatementsregardingeducationisFALSE?

A. Educationisincreasinglycriticalfora"familywage"job.
B. Traditionalhighpayingmanufacturingjobsthatrequiredrelativelylittleeducationarerapidly
disappearing.
C.
Educationclearlydrivesincomeintoday'seconomy.
D. Educationdoesnotinfluencehowonethinks,makesdecisions,andrelatestoothers.
E. Educationhasastronginfluenceonone'stastesandpreferences.
Educationinfluenceshowonethinks,makesdecisions,andrelatestoothers.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:3Hard
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Education

14.

Ahousehold'spurchasingpowerisafunctionofwhichofthefollowing?

incomeandaccumulatedwealth
A.
B.
ageandgender
C.
incomeandeducation
D.
occupationandincome
E.
socialclassandeducation
Ahousehold'spurchasingpowerisafunctionofincomeandaccumulatedwealth.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
4-25
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Income

15.

Whencomparingincomelevelsbyeducationandgender,whichofthefollowingisTRUE?

A. Menandwomenearnaboutthesameincomeiftheyhavethesameeducation.
B. Thedifferencebetweenmenandwomenonearningsoccursmostlyatthelowereducationlevels.
C. Thedifferencebetweenmenandwomenonearningsoccursmostlyatthehighereducationlevels.
Menearnmorethanwomenateachlevelofeducation.
D.
E.
Womenearnmorethanmenateachlevelofeducation.
Intexttableshowsthatateachlevelofeducation,menearnmorethanwomen.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:3Hard
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Education

16.

Budweiserisapopularbrandofbeer.Partofthiscompany'smarketresearchofU.S.consumerslooked
ateducationlevelsofbeerconsumers.Whateducationlevelisthelikelyconsumerofbeer(thatwith
highestpropensitytobuyandconsumerbeer)tohaveattained?

didnotgraduatehighschool
A.
B.
graduatedhighschool
C.
attendedcollege
D.
graduatedcollege
E.
noneoftheabove
ThisistheeducationlevelfoundtobeassociatedwiththehighestconsumptionofbeerintheSimmons
marketresearchdata.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Income

4-26
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

17.

Whatisthemovementcalledinwhichcompanieshaveexpandedopportunitiesforlessaffluent
consumerstoaffordluxury?

A.
masstoclass
classtomass
B.
C.
moretoall
D.
oneforall
E.
allforone
Classtomassisthemovementinwhichcompanieshaveexpandedopportunitiesforlessaffluent
consumerstoaffordluxury.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Income

18.

Anestimatebytheconsumerofhowmuchmoneyheorshehasavailabletospendonnonessentialsis
knownas_____.

A.
objectivediscretionaryincome(ODI)
B.
adjustedgrossincome(AGI)
C.
adjusteddiscretionaryincome(ADI)
subjectivediscretionaryincome(SDI)
D.
E.
subjectivegrossincome(SGI)
Subjectivediscretionaryincome(SDI)isanestimatebytheconsumerofhowmuchmoneyheorshe
hasavailabletospendonnonessentials.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Income

19.

(p.115)

TheMartins'householdincomeis$123,000peryear.However,thisfamilyestimatesthattheyhave
$45,000availabletospendonnonessentialssuchasvacationsandentertainment.The$45,000
representstheMartins'_____.

A.
objectivediscretionaryincome(ODI)
B.
adjustedgrossincome(AGI)
C.
adjusteddiscretionaryincome(ADI)
subjectivediscretionaryincome(SDI)
D.
E.
subjectivegrossincome(SGI)
Subjectivediscretionaryincome(SDI)isanestimatebytheconsumerofhowmuchmoneyheorshe
hasavailabletospendonnonessentials.

AACSB:AnalyticalThinking
4-27
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Income

20.

WhichofthefollowingstatementsregardingageisTRUE?

A.
Properagepositioningiscriticalformanyproducts.
B.
Ageaffectsaconsumer'sselfconceptandlifestyle.
C.
Ourageshapesthemediaweuse.
D. Analyzingagecohortgroupsorgenerationsoftenprovidesmoremeaningfulsegmentsand
marketingstrategiesthanmerelylookingatcensusagegroups.
Alloftheabovearetrue.
E.
Someconsumptionbehaviorsvarywithage.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:1Easy
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Age

21.

Whichagecategoryisexpectedtoexperiencethelargestpercentageincreasebetween2010and2020?

A.
<10
B.
2029
C.
4049
6069
D.
E.
>69
The6069agecategoryisexpectedtoexperiencethelargestpercentageincreasebetween2010and
2020.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Age

4-28
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

22.

Procter&Gambleisamajorconsumerpackagedgoodsmanufacturer.Whichagecategoryprovidesthe
greatestopportunityforP&Gintermsofgrowthbetween2010and2020?

A.
<10
B.
2029
C.
4049
6069
D.
E.
>69
The6069agecategoryisexpectedtoexperiencethelargestpercentageincreasebetween2010and
2020.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Age

23.

One'sperceivedage,apartofone'sselfconcept,isknownas_____.

A.
feltage
B.
realage
cognitiveage
C.
D.
perceptualage
E.
chronologicalage
Cognitiveageisone'sperceivedage.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Age

24.

Gertrudeis93yearsold,butsheperceivesherselftobeabout65yearsold.SixtyfiveisGertrude's
_____age.

A.
feltage
B.
realage
cognitiveage
C.
D.
perceptualage
E.
chronologicalage
Cognitiveageisone'sperceivedage.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Age
4-29
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

25.

Whichofthefollowingvariablesisassociatedwithcognitiveage?

A.
health
B.
education
C.
income
D.
socialsupport
alloftheabove
E.
Betterhealthandhighereducation,income,andsocialsupportleadtoreductionsincognitiveage.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Age

26.

Samisahealthy75yearoldman.Heisaretiredattorney;hasasubstantialretirementincome;andisa
memberofseveralsocialgroupsthattravel,helpothers,andencouragelifelonglearning.Whichofthe
followingismostlikelytrueaboutSam?

Sam'scognitiveageislessthan75.
A.
B.
Sam'scognitiveageis75.
C.
Sam'scognitiveageisgreaterthan75.
D.
Sam'scognitiveageis50.
E.
Sam'scognitiveageis85.
Betterhealthandhighereducation,income,andsocialsupportleadtoreductionsincognitiveage.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Age

27.

A(n)_____isagroupofpersonswhohaveexperiencedacommonsocial,political,historical,and
economicenvironment.

A.
censusagegroup
agecohort
B.
C.
cognitivegroup
D.
chronologicalgroup
E.
demographicgroup
Agecohorts,becausetheirsharedhistoriesproduceuniquesharedvaluesandbehaviors,oftenfunction
asuniquemarketsegments.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
4-30
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:UnderstandingAmericanGenerations

28.

_____istheprocessofdescribingandexplainingtheattitudes,values,andbehaviorsofanagegroupas
wellaspredictingitsfutureattitudes,values,andbehaviors.

A.
Censusanalysis
B.
Demographicanalysis
C.
Generationanalysis
D.
Cognitiveanalysis
Cohortanalysis
E.
Eachgenerationbehavesdifferentlyfromothergenerationsasitpassesthroughvariousagecategories.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:UnderstandingAmericanGenerations

29.

Mariaisanalyzingthebabyboomgenerationbydescribingandexplainingitsattitudes,values,and
behaviorsaswellaspredictingitsfutureattitudes,values,andbehaviors.Mariaisconductinga_____
analysis.

cohort
A.
B.
generational
C.
demographic
D.
census
E.
cognitive
Eachgenerationbehavesdifferentlyfromothergenerationsasitpassesthroughvariousagecategories.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:UnderstandingAmericanGenerations

4-31
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

30.

_____dealswiththematuremarketandisbasedonthetheorythatpeoplechangetheiroutlookonlife
whentheyexperiencemajorlifeeventssuchasbecomingagrandparent,retiring,losingaspouse,or
developingchronichealthconditions.

A.
Demographics
Gerontographics
B.
C.
Cognitivepsychology
D.
Cohortanalysis
E.
Generationalanalysis
Gerontographicsisonesegmentationapproachtothematuremarketthatincorporatesagingprocesses
andlifeeventsrelatedtothephysicalhealthandmentaloutlookofolderconsumers.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

31.

Individualsbornbefore1930belongtowhichgeneration?

preDepressiongeneration
A.
B.
Depressiongeneration
C.
babyboomgeneration
D.
GenerationX
E.
GenerationY
Individualsbornbefore1930belongtothepreDepressiongeneration.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

32.

Haroldwasbornin1923.HeenteredyoungadulthoodduringWorldWarIIandservedintheNavy
duringthatwar.Hehaswitnessedradicalsocial,economic,andtechnologicalchangeinhislifetime.To
whichgenerationdoeshebelong?

preDepressiongeneration
A.
B.
Depressiongeneration
C.
babyboomgeneration
D.
GenerationX
E.
GenerationY
Individualsbornbefore1930belongtothepreDepressiongeneration.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
4-32
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

33.

Consumers55yearsofageandoverconstitutethe_____market.

A.
babyboom
mature
B.
C.
generational
D.
gerontological
E.
aging
Consumers55yearsofageandoverconstitutethematuremarket.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

34.

Elsieandhertwosistersareallintheirmidtolate60s.Theyarepartofthe_____market.

A.
GenerationX
mature
B.
C.
generational
D.
gerontological
E.
aging
Consumers55yearsofageandoverconstitutethematuremarket.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

35.

WhichgenerationisNOTpartofthematuremarket?

A.
preDepression
B.
Depression
GenerationX
C.
D.
babyboom
E.
Alloftheabovearepartofthematuremarket.
GenerationXisnotpartofthematuremarket.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
4-33
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Topic:PreDepressionGeneration

36.

Whichofthefollowingisasegmentationapproachtothematuremarketthatincorporatesaging
processesandlifeeventsrelatedtothephysicalhealthandmentaloutlookofolderconsumers?

gerontographics
A.
B.
cognitivepsychology
C.
demographics
D.
ageographics
E.
censographics
Gerontographicsisasegmentationapproachtothematuremarketthatincorporatesagingprocessesand
lifeeventsrelatedtothephysicalhealthandmentaloutlookofolderconsumers.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

37.

Whichcohortwasbornbetween1930and1945?

A.
preDepressiongeneration
Depressiongeneration
B.
C.
babyboomgeneration
D.
GenerationX
E.
GenerationY
TheDepressiongenerationwasbornbetween1930and1945.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:DepressionGeneration

38.

Xavierwasbornin1940.HewastooyoungtorememberWorldWarII,andhematuredduringthe
prosperousyearsofthe1950sandearly1960s.Hisfavoritesingerwas,andstillis,ElvisPresley.To
whichgenerationdoeshebelong?

A.
preDepressiongeneration
Depressiongeneration
B.
C.
babyboomgeneration
D.
GenerationX
E.
GenerationY
TheDepressiongenerationwasbornbetween1930and1945.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
4-34
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:DepressionGeneration

39.

Whichgeneration"invented"rockandrollandgrewupwithmusicandtelevisionasimportantpartsof
theirlives?

A.
preDepressiongeneration
Depressiongeneration
B.
C.
babyboomgeneration
D.
GenerationX
E.
GenerationY
TheDepressiongeneration"invented"rockandrollandgrewupwithmusicandtelevisionasimportant
partsoftheirlives.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:DepressionGeneration

40.

Whichofthefollowingisasegmentofmatureconsumers?

A.
HealthyIndulgers
B.
AilingOutgoers
C.
HealthyHermits
D.
FrailRecluses
alloftheabove
E.
FoursegmentsofmatureconsumersareHealthyIndulgers,AilingOutgoers,HealthyHermits,andFrail
Recluses.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

4-35
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

41.

Whichsegmentofmatureconsumersisphysicallyandmentallyhealthyandisthusactive,independent,
andouttoenjoylife?

HealthyIndulgers
A.
B.
AilingIndulgers
C.
AilingOutgoers
D.
FrailRecluses
E.
HealthyHermits
HealthyIndulgersarephysicallyandmentallyhealthyandarethusactive,independent,andouttoenjoy
life.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreGenerationGeneration

42.

_____haveexperiencedhealthproblemsthatlimittheirphysicalactivities,buttheirpositiveoutlook
meanstheyremainactivewithinphysicalconstraints.

A.
HealthyHermits
B.
AilingIndulgers
AilingOutgoers
C.
D.
FrailRecluses
E.
HealthyRecluses
AilingOutgoershavehealthproblemsthatlimittheirphysicalabilities,buttheirpositiveoutlookmeans
theyremainactivewithinfinancialconstraints.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

43.

Peopleinthisgroupretaintheirphysicalhealth,butlifeevents(i.e.,deathofaspouse)havereduced
theirselfconcept,andtheybecomewithdrawn.

A.
HealthyIndulgers
B.
AilingOutgoers
HealthyHermits
C.
D.
FrailRecluses
E.
AilingIndulgers
HealthyHermitsarephysicallyhealthy,butlifeevents,oftenthedeathofaspouse,havereducedtheir
selfconcept,andtheyhavebecomewithdrawn.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
4-36
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

44.

Thissegmentofmatureconsumershasacceptedtheiroldagestatusandhasadjustedtheirlifestylesto
reflectreducedphysicalcapabilitiesandsocialroles.

A.
HealthyIndulger
B.
AilingOutgoer
C.
HealthyHermit
FrailRecluse
D.
E.
AilingHermit
FrailRecluseshaveacceptedtheiroldagestatusandhaveadjustedtheirlifestylestoreflectreduced
physicalcapabilitiesandsocialroles.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

45.

Whichofthefollowingistrueregardingthebabyboommarket?

Boomersaretechsavvy.
A.
B.
Boomersareemptynesterswhoaredownsizing.
C.
Boomersareretiringearlyandwealthy.
D.
Boomershavethesamevaluesandoutlook.
E.
Boomersareselfcentered.
TheInternetandmobiletechnologyareanimportantpartofmanyboomers'lives.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:BabyBoomGeneration

46.

Thelargest,mostdiversegenerationalsegmentis____.

A.
GenerationX
B.
GenerationY
C.
GenerationZ
babyboomers
D.
E.
tweens
Babyboomersarethelargest,mostdiversegenerationalsegment.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
4-37
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:BabyBoomGeneration

47.

Whichboomersegment,identifiedbyFocalyst,ishighlyconnectedwithfriendsandcommunity,which
mayexplaintheirpositiveoutlook?

A.
yesterday
B.
today
tomorrow
C.
D.
futurists
E.
optimists
Thetomorrowgroupbelievesthatthefuturewillbebetterthantodayandremainspositiveaboutthe
futuredespitenegativefinancialorhealthevents.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:BabyBoomGeneration

48.

Whichgenerationaltermreferstothoseindividualsbornduringthedramaticincreaseofbirths(i.e.,
almost80millionbabybirths)betweentheendofWorldWarIIand1964?

A.
preDepressiongeneration
B.
Depressiongeneration
babyboomgeneration
C.
D.
GenerationX
E.
GenerationY
ThebabyboomgenerationwasbornbetweentheendofWorldWarIIand1964.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:BabyBoomGeneration

4-38
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

49.

Johnwasbornin1955,andhehasonlyknownprosperityinhislifetime.HerememberswhenPresident
Kennedywasassassinated,primarilybecausehisfamilypurchasedtheirfirstcolortelevisionnotlong
afterthatevent.WhileherememberstheVietnamWar,hewastooyoungtobedrafted.Towhich
generationdoeshebelong?

A.
preDepressiongeneration
B.
Depressiongeneration
babyboomgeneration
C.
D.
GenerationX
E.
GenerationY
ThebabyboomgenerationwasbornbetweentheendofWorldWarIIand1964.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:BabyBoomGeneration

50.

Whichgenerationisconsideredtobemoreselfcentered,individualistic,economicallyoptimistic,
skeptical,suspiciousofauthority,andfocusedonthepresentthanothergenerations?

A.
preDepressiongeneration
B.
Depressiongeneration
babyboomgeneration
C.
D.
GenerationX
E.
GenerationY
Thebabyboomgenerationisconsideredtobemoreselfcentered,individualistic,economically
optimistic,skeptical,suspiciousofauthority,andfocusedonthepresentthanothergenerations.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:BabyBoomGeneration

51.

Robertandhiswife,Jan,werebothborninthe1950s.Thelastoftheirthreechildrenwillgraduatefrom
collegesoon,whichisleavingthemwithincreaseddiscretionaryincomeandtime.Towhichgeneration
doRobertandJanbelong?

A.
preDepressiongeneration
B.
Depressiongeneration
babyboomgeneration
C.
D.
GenerationZ
E.
GenerationY
ThebabyboomgenerationwasbornbetweentheendofWorldWarIIand1964.

AACSB:AnalyticalThinking
4-39
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:BabyBoomGeneration

52.

Whichofthefollowingisareasonmorebabyboomerscontinuetoworklongerthanprevious
generations?

A.
necessityduetoalowincomeofsomebabyboomers
B.
necessityduetoapoorpensionplan
C. necessityduetochangesinSocialSecurityincreasingtheageatwhichfullbenefitscanbedrawn
D. increaseddesiretostayactiveininterestingandrewardingcareers
alloftheabove
E.
Babyboomerscontinuetoworklongerthanpreviousgenerationsforeconomicandcareerreasons.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:1Easy
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:BabyBoomGeneration

53.

Whichgenerationwasbornbetween1965and1976?

A.
GenerationZ
B.
Depressiongeneration
C.
babyboomgeneration
GenerationX
D.
E.
GenerationY
GenerationXwasbornbetween1965and1976.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationX

4-40
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

54.

Nickwasbornin1972.Aslongashecanremember,hismotherworkedoutsidethehome.Whenhe
was12,hisparentsdivorced,whichwashardonhim,butthesamethinghappenedtoseveralofhis
friends.Whenbothofhisparentsremarried,hisviewofafamilychangedtoincludeallofhis
stepsistersandbrothers.Towhichgenerationdoeshebelong?

A.
GenerationZ
B.
Depressiongeneration
C.
babyboomgeneration
GenerationX
D.
E.
GenerationY
GenerationXwasbornbetween1965and1976.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationX

55.

Whichgenerationisbothcynicalandsophisticatedaboutproducts,ads,andshopping?

A.
GenerationY
GenerationX
B.
C.
babyboom
D.
echoboom
E.
boomerang
GenerationXisnoteasytoread;itisbothcynicalandsophisticatedaboutproducts,ads,andshopping.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationX

56.

Whichgenerationwasthefirsttogainaverybroadviewofafamily,whichmayincludeparents,
siblings,stepparents,halfsiblings,closefriends,liveinlovers,andothers?

A.
Depressiongeneration
B.
babyboomgeneration
GenerationX
C.
D.
GenerationY
E.
Millennials
GenerationXwasthefirsttogainaverybroadviewofafamily,whichmayincludeparents,siblings,
stepparents,halfsiblings,closefriends,liveinlovers,andothers.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
4-41
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationX

57.

Rogerisanadultwhohasmovedbackinwithhisparents.Hedoesn'tbelieveinsacrificingtime,
energy,andrelationstotheextentheseesolderworkersdoforthesakeofcareeroreconomic
advancement.Hehasamaster'sdegreebutdoesnotwanttoworkforalargecorporation.Towhich
generationdoesRogermostlikelybelong?

A.
preDepressiongeneration
B.
Depressiongeneration
C.
babyboomgeneration
GenerationX
D.
E.
GenerationY
ManyGenerationXersdonotbelieveinsacrificingtime,energy,andrelationstotheextenttheboomers
didforthesakeofcareeroreconomicadvancement.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationX

58.

Individualsbornbetween1977and1994belongtowhichgeneration?

A.
babyboom
B.
GenerationX
GenerationY
C.
D.
GenerationZ
E.
Millennialgeneration
GenerationYindividualswerebornbetween1977and1994.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationY

4-42
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

59.

Amiewasbornin1991.Hermotherisacollegeprofessor,andherfatherisanattorney.She'snotsure
whatshewantstodowhenshegrowsup,butsheknowsshewillgotocollegeandembarkonacareer
ofherown.Shewasamazedwhenhergrandmothertoldherthatwomenreallycouldn'tdothatwhen
shewasyoung.Ifawomandidwork,choiceswereusuallylimitedtobecomingateacher,asecretary,
oranurse.Hergrandmothertoldherthatshewasasecretary,butaftershestartedhavingchildren,she
lefttheworkforceandstayedhometoraiseherchildren,whichwascommonformostwomenatthat
time.ThatconceptwastotallyforeigntoAmie.Towhichgenerationdoesshebelong?

A.
babyboom
B.
GenerationX
GenerationY
C.
D.
GenerationZ
E.
Millennialgeneration
GenerationYisthefirstgenerationtogrowupwithvirtuallyfullemploymentopportunitiesforwomen.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationY

60.

Thechildrenoftheoriginalbabyboomersareknownas_____.

A.
thebabybustgeneration
B.
GenerationX
GenerationY
C.
D.
GenerationZ
E.
theMillennialgeneration
ThechildrenoftheoriginalbabyboomersareknownasGenerationY.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationY

61.

GenerationYissometimesreferredtoasthe_____.

A.
babybustgeneration
echoboom
B.
C.
boomerangs
D.
babyboomlet
E.
stepboomers
GenerationYissometimesreferredtoastheechoboom.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
4-43
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationY

62.

Placingadsinvideogamesisknownas_____.

A.
videoadvertising
B.
integratedadvertising
advergaming
C.
D.
messageintegration
E.
entertainmentintegration
Placingadsinvideogamesisknownasadvergaming.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationY

63.

Thenewestgenerationbornafter1994isreferredtoas_____.

A.
thebabyboomgeneration
B.
GenerationX
C.
GenerationY
GenerationZ
D.
E.
tweens
Thenewestgenerationbornafter1994isreferredtoasGenerationZ.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationZ

64.

Erinis12yearsold.WhichlabelisappropriateforErin?

A.
littlekid
B.
bigkid
C.
GenerationX
GenerationZ
D.
E.
youngadult
Thenewestgenerationbornafter1994isreferredtoasGenerationZ.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
4-44
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationZ

65.

Stephanieis17andbelongstothehighschooldrillteam.OneofherbestfriendsisBobby,theteam
managerwhoisopenlygay.WhichlabelisappropriateforStephanie?

A.
tween
GenerationZ
B.
C.
GenerationX
D.
youngadult
E.
gayfriendlyteen
GenerationZacceptsdiversity,includinghavingagayfriend.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationZ

66.

Lateadolescentsandearlyteensareknownas_________.

A.
littlekids
B.
bigkids
tweens
C.
D.
GenerationX
E.
youngadults
Lateadolescentsandearlyteensareknownastweens.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationZ

67.

One'spositionrelativetoothersononeormoredimensionsvaluedbysocietyisknownasone's_____.

societalrank
A.
B.
socialstatus
C.
socialstanding
D.
socialsphere
E.
socialrealm
Societalrankisone'spositionrelativetoothersononeormoredimensionsvaluedbysociety.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0403Explaintheconceptofsocialstratificationandtherolethatsocioeconomicfactorsplay
4-45
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Topic:SocialStratification

68.

Ahierarchicaldivisionofasocietyintorelativelydistinctandhomogeneousgroupswithrespectto
attitudes,values,andlifestylesisknownasa_____.

A.
socialstratum
socialclasssystem
B.
C.
castesystem
D.
socialcontinuum
E.
societalranking
Socialclasssystemisahierarchicaldivisionofasocietyintorelativelydistinctandhomogeneous
groupswithrespecttoattitudes,values,andlifestyles.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0403Explaintheconceptofsocialstratificationandtherolethatsocioeconomicfactorsplay
Topic:SocialStratification

69.

Themoreconsistentanindividualisonallstatusdimensions,thegreaterthedegreeof_____forthe
individual.

A.
statusmaturity
B.
statuspermanence
C.
statusinflexibility
statuscrystallization
D.
E.
statusflexibility
Themoreconsistentanindividualisonallstatusdimensions,thegreaterthedegreeofstatus
crystallizationfortheindividual.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:3Hard
LearningObjective:0403Explaintheconceptofsocialstratificationandtherolethatsocioeconomicfactorsplay
Topic:SocialStratification

4-46
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

70.

Carlisaphysicianearning$300,000peryear.UsingtheColemanRainwatersystem,identifythesocial
classtowhichCarlbelongs

A.
upperupper.
B.
lowerupper.
uppermiddle.
C.
D.
middle.
E.
working.
Theuppermiddleclassconsistsofcollegegraduatemanagersandprofessionals;theirlifestylecenters
oncareer,privateclubs,causes,andthearts.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:SocialStructureintheUnitedStates

71.

Whichtermdescribesconsumers'purchaseanduseofautomobiles,homes,yachts,clothes,andsoforth
primarilytodemonstratetheirgreatwealth?

conspicuousconsumption
A.
B.
outrageousconsumption
C.
obnoxiousconsumption
D.
nouveauxconsumption
E.
"blueblood"consumption
Conspicuousconsumptionisthetermthatdescribesconsumers'purchaseanduseofautomobiles,
homes,yachts,clothes,andsoforthprimarilytodemonstratetheirgreatwealthy.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:UpperAmericans

72.

Nouveauxrichesaremostcommonlyassociatedwiththe_____.

A.
uppermiddleclass
B.
middleclass
lowerupperclass
C.
D.
upperupperclass
E.
noneoftheabove
Nouveauxrichesaremostcommonlyassociatedwiththelowerupperclass.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
4-47
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:UpperAmericans

73.

Theuppermiddleclassachievetheirsocialpositionprimarily_____.

A.
throughtheirunusuallyhighincomes
bytheiroccupationandcareerorientation
B.
C.
throughinheritedposition
D.
throughtheirchildren'saccomplishments
E.
noneoftheabove
Theuppermiddleclassachievestheirsocialpositionprimarilybytheiroccupationandcareer
orientation.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:3Hard
LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:UpperAmericans

74.

Whichsocialclassconsistsofskilledandsemiskilledfactory,service,andsalesworkers?

A.
uppermiddle
B.
middleclass
workingclass
C.
D.
upperlowerclass
E.
lowerlowerclass
Theworkingclassisthesocialclassthatconsistsofskilledandsemiskilledfactory,service,andsales
workers.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:MiddleAmericans

75.

Whichsocialclassconsistsofofficeworkers,schoolteachers,lowerlevelmanagers,plumbers,and
factorysupervisors?

A.
uppermiddle
B.
workingclass
C.
lowerclass
middleclass
D.
E.
lowerlowerclass
Themiddleclassconsistsofofficeworkers,schoolteachers,lowerlevelmanagers,plumbers,and
factorysupervisors.

AACSB:AnalyticalThinking
4-48
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:MiddleAmericans

76.

Buzzisaselfemployedconstructionworker.Heisproudofhisabilitytodo"realwork"andsees
himselfastheoftenunappreciatedbackboneofAmerica.Hedislikestheuppermiddleclassandprefers
productsandstorespositionedtowardhissocialclasslevel.WhichtermbestdescribesBuzz?

A.
workingclassstiff
B.
"blueblood"class
C.
whitecollarworker
workingclassaristocrat
D.
E.
nocollarworker
Manyworkingclassaristocratsdisliketheuppermiddleclassandpreferproductsandstorespositioned
attheirsocialclasslevel.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:3Hard
LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:MiddleAmericans

77.

Whichsocialclassconsistsofindividualswhoarepoorlyeducated,haveverylowincomes,andworkas
unskilledlaborers?

A.
lowerlowerclass
upperlowerclass
B.
C.
workingclass
D.
lowermiddleclass
E.
middleclass
Upperlowerclassareindividualswhoarepoorlyeducated,haveverylowincomes,andworkas
unskilledlaborers.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:LowerAmericans

4-49
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

78.

Earldidnotcompletehighschoolandworksasajanitorattwojobs.Hisincomeisverylow,andhe
doesnotpossessanyskillstohelphimgetabetterpayingjob.WhichsocialclassbestdescribesEarl?

A.
lowerlowerclass
upperlowerclass
B.
C.
workingclass
D.
lowermiddleclass
E.
middleclass
Upperlowerclassareindividualswhoarepoorlyeducated,haveverylowincomes,andworkas
unskilledlaborers.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:2Medium
LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:LowerAmericans

79.

Whichsocialclasshaslowincomesandminimaleducation,maybeunemployedforlongperiodsof
time,andisthemajorrecipientofgovernmentsupportandservicesprovidedbynonprofit
organizations?

lowerlowerclass
A.
B.
upperlowerclass
C.
workingclass
D.
lowermiddleclass
E.
middleclass
Membersofthelowerlowerclasshaveverylowincomesandminimaleducation.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:LowerAmericans

80.

Whattwobasicapproachesareusedtomeasuresocialstatus?

A.
primaryandsecondarymeasures
singleitemandmultiitemindexes
B.
C.
positionandstatusmeasures
D.
incomeandoccupationindexes
E.
incomeandeducationmeasures
Thetwobasicapproachesusedtomeasuresocialstatusaresingleitemandmultiitemindexes.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
4-50
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

LearningObjective:0405Understandhowsocialclassismeasured
Topic:TheMeasurementofSocialClass

81.

WhichofthefollowingisNOTacommonsingleitemindexofsocialclass?

A.
education
B.
occupation
C.
income
age
D.
E. Alloftheabovearecommonsingleitemindexesofsocialclass.
Ageisnotacommonsingleitemindexofsocialclass.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:3Hard
LearningObjective:0405Understandhowsocialclassismeasured
Topic:TheMeasurementofSocialClass

82.

IntheHollingsheadIndexofSocialPosition,whichisTRUE?

Occupationisgivenahigherweightthaneducation.
A.
B.
Occupationisgiventhesameweightaseducation.
C.
Incomeisgivenahigherweightthanoccupation.
D.
Occupationisgivenalowerweightthaneducation.
E.
Incomeisgivenalowerweightthaneducation.
OccupationisgivenahigherweightthaneducationintheHollingsheadIndexofSocialPosition.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:3Hard
LearningObjective:0405Understandhowsocialclassismeasured
Topic:TheMeasurementofSocialClass

True / False Questions


83.

Demographicsdescribeapopulationintermsofitssize,distribution,andstructure.

TRUE
Demographicsdescribeapopulationintermsofitssize,distribution,andstructure.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Demographics
4-51
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

84.

Educationisprobablythemostwidelyappliedsinglecueweusetoinitiallyevaluateanddefine
individualswemeet.

FALSE
Occupationisthemostwidelyappliedsinglecueweusetoinitiallyevaluateanddefineindividualswe
meet.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Occupation

85.

Morethan50percentofAmericanshavecompletedcollege.

FALSE
Approximately30percentofAmericanshavecompletedcollege.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Education

86.

Educationprovidesacompleteexplanationforconsumptionpatterns.

FALSE
Educationseldomprovidesacompleteexplanationforconsumptionpatterns,althoughithasastrong
influenceonone'stastesandpreferences.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Education

87.

Incomeenablespurchasesbutdoesnotgenerallycauseorexplainthem.

TRUE
Occupationandeducationdirectlyinfluencepreferencesforproducts,media,andactivities;income
providesthemeanstoacquirethem.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Income

4-52
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

88.

Adjustedgrossincome(AGI)isanestimatebytheconsumerofhowmuchmoneyheorshehas
availabletospendonnonessentials.

FALSE
Subjectivediscretionaryincome(SDI)isanestimatebytheconsumerofhowmuchmoneyheorshe
hasavailabletospendonnonessentials.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Income

89.

Gerontographicsisonesegmentationapproachtothematuremarketthatincorporatesagingprocesses
andlifeeventstothephysicalhealthandmentaloutlookofolderconsumers.

TRUE
Gerontographicsisonesegmentationapproachtothematuremarketthatincorporatesagingprocesses
andlifeeventstothephysicalhealthandmentaloutlookofolderconsumers.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

90.

TheDepressiongenerationiscomposedofthoseindividualsbornbefore1930.

FALSE
ThepreDepressiongenerationiscomposedofthoseindividualsbornbefore1930.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:PreDepressionGeneration

91.

Babyboomersarecharacterizedbyhigheducationlevels,highincomes,anddualcareerhouseholds.

TRUE
Babyboomersarecharacterizedbyhigheducationlevels,highincomes,anddualcareerhouseholds.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:BabyBoomGeneration

4-53
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

92.

ThebabyboomgenerationisthefirstAmericangenerationtoseriouslyconfronttheissueof"reduced
expectations."

FALSE
GenerationXisthefirstAmericangenerationtoseriouslyconfronttheissueof"reducedexpectations."

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:3Hard
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationX

93.

GenerationXisfacingthemajorchallengeofbeingthecaretakeroftheirparents.

FALSE
Babyboomersarefacingthemajorchallengeofbeingthecaretakeroftheirparents.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:3Hard
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:BabyBoomGeneration

94.

Thechildrenoftheoriginalbabyboomers,generationYbornbetween1977and1994,aresometimes
referredtoasthe"babybust"generation.

FALSE
Thechildrenoftheoriginalbabyboomersaresometimesreferredtoasthe"echoboom."

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationY

95.

Thenewestgenerationbornafter1994isknownastheMillennials.

FALSE
Thegenerationbornbetween1995and2009islabeledtheMillennials.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationZ

4-54
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

96.

GenerationZaremore"risktakers"thanGenerationXorGenerationY.

FALSE
Thisgrouptendstoavoidriskybehaviorandactinaresponsiblemanner.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:3Hard
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:GenerationZ

97.

Manyupperupperclassconsumersexhibit"conspicuousconsumption."

FALSE
Manylowerupperclassconsumersexhibit"conspicuousconsumption."

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:2Medium
LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:UpperAmericans

98.

TheHollingsheadIndexofSocialPosition(ISP)isbasedonfoursocioeconomicfactors:occupation,
sourceofincome,housetype,anddwellingarea.

FALSE
TheHollingsheadIndexofSocialPosition(ISP)isbasedontwosocioeconomicfactors:occupationand
education.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:3Hard
LearningObjective:0405Understandhowsocialclassismeasured
Topic:TheMeasurementofSocialClass

99.

TheHollingsheadIndexofSocialPosition(ISP)takesintoconsiderationtherapidexpansionoftherole
ofwomen.

FALSE
TheHollingsheadIndexofSocialPosition(ISP)wasdevelopedbeforetherapidexpansionoftherole
ofwomen.

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Remember
Difficulty:1Easy
LearningObjective:0405Understandhowsocialclassismeasured
Topic:TheMeasurementofSocialClass

4-55
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

100.

Accordingtothe"consumerinsight"inyourtext,socialclassisthetrue"root"orunderlyingcauseof
theobservedpatternthatlowerSESconsumershavepoorqualitydiets.

FALSE
Diggingbelowthesurface,wefindissuesofaccesstohealthydietoptionsbothmonetarilyand
physicallythatarerelatedtosocialclass.Socialclassisnottherootcause;theseother(correlated)
barriersaretherootcauses(orsomeofthem).

AACSB:AnalyticalThinking
Accessibility:KeyboardNavigation
Blooms:Understand
Difficulty:3Hard
LearningObjective:0406Discussingtheroleofsocialclassindevelopingmarketingstrategies
Topic:SocialStratificationandMarketingStrategy

Essay Questions
101.

Definetheterm"demographics,"explainwhyitisimportanttounderstanddemographicsinmarketing,
anddiscussthemajordemographicvariablesofinteresttomarketers.

Demographicsdescribeapopulationintermsofitssize,distribution,andstructure.Demographics
influenceconsumptionbehaviorsbothdirectlyandbyaffectingotherattributesofindividuals,suchas
theirpersonalvaluesanddecisionstyles.Marketersfrequentlysegmentmarketsonthebasisof
demographicsandusethatinformationtoselectappropriatemediaanddevelopeffectivepromotional
themes.Populationsizeanddistributionareimportanttounderstand,andregionsofthecountryserve
asimportantsubcultureswhosemembershaveuniquetastesandpreferences.Occupationisprobably
themostwidelyappliedsinglecueweusetoinitiallyevaluateanddefineindividualswemeet,andit
influencesallaspectsoftheconsumptionprocess.Educationisanotherdemographicvariableof
interesttomarketersbecauseitinfluenceswhatonecanpurchasebypartiallydeterminingone'sincome
andoccupationandhasastronginfluenceonone'stastesandpreferences.Incomeenablespurchases
butdoesnotgenerallycauseorexplainthem.Thus,incomeisgenerallymoreeffectiveasa
segmentationvariablewhenusedinconjunctionwithotherdemographicvariables.Finally,age
positioningiscriticalformanyproducts.Ageinfluencestheconsumptionofmanyproducts.Whileage
groupsasdefinedbythecensusareoftenausefulwaytounderstandandsegmentamarket,analyzing
agecohortgroupsorgenerationswilloftenprovidemoremeaningfulsegmentsandmarketing
strategies.

AACSB:AnalyticalThinking
Blooms:Understand
Difficulty:2Medium
LearningObjective:0401Understandthecriticalrolethatdemographicsplayininfluencingconsumerbehavior
Topic:Demographics

4-56
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

102.

Nameandbrieflydescribethesixgenerationsdiscussedinthischapter.

PreDepressionGenerationcomposedofthoseindividualsbornbefore1930.Theseindividualsgrew
upintraumatictimesandhavewitnessedradicalsocial,economic,andtechnologicalchanges.Asa
group,theyareconservativeandconcernedwithfinancialandpersonalsecurity.
DepressionGenerationcohortbornbetween1930and1945.Theyweresmallchildrenduringthe
DepressionandWorldWarIIandmaturedduringtheprosperousyearsofthe1950sandearly1960s.
Mosthaveorwillsoonretireandhaveaccumulatedsubstantialwealth.Manyarestillinexcellenthealth
andareanimportanttargetsegmentforthetravelindustry.
BabyBoomGenerationbornduringthedramaticincreaseofbirthsbetweentheendofWorldWarII
and1964.Mostofthisgroupgrewupduringtheprosperous1950sand1960s.Theyareconsideredto
bemoreselfcentered,individualistic,economicallyoptimistic,skeptical,suspiciousofauthority,and
focusedonthepresentthanothergenerations.Theyarecharacterizedbyhigheducationlevels,high
incomes,anddualcareerhouseholds.
GenerationXoftenreferredtoasthebabybustgenerationandbornbetween1965and1976.Itis
smallerthanthebabyboomgenerationandreachedadulthoodduringdifficulteconomictimes.They
haveabroadviewoffamilyandarethefirstgenerationtoseriouslyconfronttheissueof"reduced
expectations."Thisgenerationismorehighlyeducatedthanpreviousgenerationsandtendstoblamethe
babyboomgenerationforthedifficultfuturetheyseeforthemselves.
GenerationYchildrenoftheoriginalbabyboomersandbornbetween1977and1994.Theyare
sometimesreferredtoasthe"echoboom."Overall,itisthefirstgenerationtogrowupwithvirtually
fullemploymentopportunitiesforwomen,withdualincomehouseholdsthestandard,andwithawide
arrayoffamilytypesseenasnormal.Thisgenerationischaracterizedbyastrongsenseofindependence
andautonomyandisassertive,selfreliant,emotionallyandintellectuallyexpressive,innovative,and
curious.
GenerationZbornafter1994.Theywilllikelycontinuetrendsinincreasededucation,diversity,and
technologyusage.Thisgenerationvaluespersonalresponsibility,civicengagement,anddiversity.

AACSB:AnalyticalThinking
Blooms:Understand
Difficulty:3Hard
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:UnderstandingAmericanGenerations

4-57
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

103.

ThebabyboommarketisthelargestgenerationalsegmentinAmerica,butalsooneofthemostdiverse.
Whatarethecommonstereotypesoftheboomermarket,andprovideinsightastosegmentation
opportunities.

Boomersallhavethesamevaluesandoutlook.Thisisfarfromtrue.Boomersarequitedifferentin
valuesandoutlookinpartduetodifferencesinlifeexperiencesrelatingtohealthandfinances.
Boomersareselfcentered.Thephrase"MeGeneration"wascreatedforbabyboomers.However,
manyboomersaremuchmoresociallyandenvironmentallyconsciousthanthatlabelsuggests.One
studyestimatesthatroughlyhalfofallboomersare"GreenBoomers,"meaningtheybuy
environmentallyfriendlyproducts.
Boomersarenottechsavvy.TheInternetandmobiletechnologyareanimportantpartofmany
boomers'lives.Roughly80percentofboomersareonline,androughlyhalfengageinwirelessInternet
use.
Boomersaremarriedemptynesterswhoaredownsizing.Only25percentofboomersaremarried
emptynesters.Nearly40percenthavechildrenundertheageof18livingathomeandmanyalsohave
boomerangchildrenandliveinparents.Othersaresingleswhoareactivelydating.Intermsofhousing,
lessthan10percentofboomersplantodownsizeinthenextfiveyears.
Boomersareallretiringearlyandwealthy.Morethanhalfofallboomersplantoworkand/or
volunteerbeyondtheirretirementage.Oneinsixisontheir"secondcareer"andaboutthesame
percentageisengagedinfurtheringtheireducation.Althoughmanywillcontinuetoworkoutof
enjoyment,manyalsoworkduetofinancialneed,increasesinretirementage,andsoon.Only10
percentofboomersmake$150,000ormoreayear,andthenetworthofthebottom20percentof
boomersisamere$2,480.

AACSB:AnalyticalThinking
Blooms:Understand
Difficulty:3Hard
LearningObjective:0402DefinetheconceptofgenerationsanddiscussthegenerationsthatexistinAmerica
Topic:BabyBoomGeneration

104.

Definetheterm"socialclasssystem,"andlistthesocialclassesrelevantintheUnitedStates.

Socialclasssystemisdefinedasahierarchicaldivisionofasocietyintorelativelydistinctand
homogeneousgroupswithrespecttoattitudes,values,andlifestyles.ThesocialstructureintheUnited
Statesiscomposedof:UpperAmericans(upperupper,lowerupper,anduppermiddleclass),Middle
Americans(middleclassandworkingclass),andLowerAmericans(upperlowerandlowerlower).

AACSB:AnalyticalThinking
Blooms:Understand
Difficulty:1Easy
LearningObjective:0404IdentifyanddiscussthemajorsocialclassesinAmerica
Topic:SocialStructureintheUnitedStates

4-58
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

105.

Discussthetwobasicapproachestomeasuringsocialstatus.

Thetwobasicapproachestomeasuringsocialstatus:asingleitemindexandamultiitemindex.
Singleitemindexesestimatesocialstatusonthebasisofasingledimension.Thethreemostcommon
singleitemindexesareeducation,occupation,andincome.Researchershavedevelopedmultiitem
indexestomeasuresocialclass.TheHollingsheadIndexofSocialPosition(ISP)isatwoitemindex
thatiswelldevelopedandwidelyusedandisdevelopedusinganoccupationscaleandaneducation
scale.

AACSB:AnalyticalThinking
Blooms:Understand
Difficulty:3Hard
LearningObjective:0405Understandhowsocialclassismeasured
Topic:TheMeasurementofSocialClass

4-59
Copyright 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

Das könnte Ihnen auch gefallen