Distance Learning 2016 Telecom Academy

In partnership with
Endorsed by
DISTANCE LEARNING
DESIGNED TO RAPIDLY BUILD YOUR COMPETENCY,
KNOWLEDGE AND CONFIDENCE
The course has so much depth that it demystified telecommunications

technology for all to understand; the textbooks, webinar sessions,
learning material were excellent. The tutors were magnificent, they
explained in detail and they gave real practical examples. JN
9 MONTH
University Accredited Diploma

Programmes
Diploma in Modern Telecoms
Diploma in Telecoms Business
Diploma in LTE and Advanced Communications
3 MONTH
Programmes
4G/LTE Radio Planning and Optimisation
Digital Services and Technology Transformation
Evolving the Core Network EPC, PCC, IMS and VoLTE
Finance in Telecoms
Foundation in Telecoms
Telecoms Marketing and Developing the
Customer Proposition
WHY STUDY BY DISTANCE LEARNING?

UNIVERSITY ACCREDITED CUSTOMISABLE nine
month Diploma programmes or short intensive
three month programmes offered across a wide
range of topics
DELIVERED BY INFORMA Telecoms Academy, part
of Informa Telecoms & Media, specialising in highquality training for the telecoms industry both
business and technology
UNIQUELY INCLUDES STRATEGIC insight, key market
data and forecasts provided Ovums 180 global
analysts
TRIED AND TESTED, uniquely blended learning
that works
FEATURES HIGH QUALITY course notes, live webinars
and tutorials and full tutor support throughout your
studies. See pages 2 and 3 for full details
Why Study by Distance

Learning?
Finding the time to attend courses of any kind can be
very difficult and plans are often put aside indefinitely as
we try to build the competencies needed to carry out our
jobs in an ad-hoc and often inefficient way. Assessing
training and choosing the right course to attend in order
to maximise training effectiveness can be difficult often
leading to wasted effort and a missed opportunity.
The suite of comprehensive Distance
Learning programmes offered by the
Informa Telecoms Academy provides
the opportunity to rapidly build
your competencies over a range of
different competency areas, ensuring
you gain maximum value whether
you are looking for a comprehensive
overview, or one of the optional
specialist modules.
interactive resources and study support

available to keep you engaged. You
can also fit your studies around your
current job role, deciding where and
when you want to study, and if you
travel, you can take the materials with
you to continue studying, making good
use of travelling time. If you change
company, inform us of your change
of address and the advantages of
distance learning continue.
The flexible study options ensure you

progress rapidly with a range of
The course has helped me have

a rich understanding on basics
of Mobile markets and would
strongly recommend to anyone
willing to have an overall view of
Telecom Business
AK, AIRTEL
I enjoyed the distance learning

experience and found the
course very beneficial as most of
the concepts were new to me
VA, COLT TECHNOLOGY SERVICES
It has enhanced not only my

telecoms technical skills but also
telecoms business skills
EA, SAFARICOM
Its very important for

everybody interested in
telecoms
MA, SAUDI TELECOMS COMPANY
Pre-requisites
Different options exist, but for those with 3 years experience or a relevant
telecoms (or related) degree you are able to enter at the Diploma level. For
those without the relevant experience or degree enter at the Foundation level.
Both options can lead to the award of the University Certificate, see page 9 for
the course options.
TO BOOK CALL +44 (0)20 7017 4144
EMAIL training@telecomsacademy.com
The course was above my

expectations
RH, TELESUR
Brilliant practical concept

SS, SWAZI MTN LTD
WEB www.telecomsacademy.com/dl
Key benefits
1 The courses are examined
and qualifications awarded by
the biggest global provider of
research, intelligence, events
and training to the telecoms
industry, with the option to gain
a full University Certificate.
2 Flexible modular course structure
allows you to study subjects
most relevant to you and your
business allowing you to create
an individual programme.
3 You decide where and when
to study and then set your own
pace.
The programme format and support

The University accredited Diploma programmes are nine months long and comprise
four core modules and ten specialist modules, of which you choose to study five,
enabling you to build a course to suit your unique requirements. The three month
programmes comprises three comprehensive core training modules.
Each module is made up of coursework (questions, worked examples and
research), regular self-assessments (in the form of multiple choice questions), and
tutor support with regular online tutorials and webinars held in the Virtual Classroom.
Each module is nominally between 150-220 pages, and requires 20 hours of study
per module, with each module lasting one month. Modules are made available
online.
Assessment and examinations

For the University Certificate option you will be required to successfully complete
both a final examination and 3 additional course work assessments. All
examinations will be conducted through a web interface and will require validation
from your (training) manager or responsible person. Full details can be supplied on
request. You will also be asked to complete self assessment questions throughout
the course in order to monitor your progress and prepare you for the exam.
Course materials
We will mail the modules at regular intervals allowing you to set your own pace.
Material will be made available in soft copy at appropriate intervals. You will be
expected to complete one module per month, over a total period of nine months
for the University Certificate option (three months for the standard Foundation
programme) see options on page 6. Course material will also be made available
online via our Managed Learning System and Virtual Campus.
4 Through our mix of learning

delivery methods and on-line
support, we keep you fully
engaged and progressing to
ensure you meet the required
standard.
5 Regular webinars are provided,
covering the latest technologies,
business processes and industry
developments with real subject
matter experts who thoroughly
understand the topics and their
relevance to the industry.
6 Each course has been
developed specifically by the
Telecoms Academy with input
from the Informa research
teams to ensure the courseware
is relevant to you and your
organisation, and is stimulating
and engaging.
7 You will have full tutor support
throughout your studies tutors
are all industry experienced
training professionals who are
there to help and advise when
needed.
8 You are assigned a dedicated
course tutor to help and advise
throughout your studies all
tutors have a wealth of real-life
industry experience and are now
dedicated training professionals.
THIS PROGRAMME IS FULLY ENDORSED BY GSA THE GLOBAL MOBILE SUPPLIERS ASSOCIATION
GSA is the representative organisation for GSM/3G suppliers, representing over 80% of GSM/3G market share globally. GSA
delivers authoritative, market intelligence and technology updates for the mobile industry and the media. GSA advises
regulators/ policymakers on optimum conditions for mobile market developments. Assistance to operators including enhanced
dialogue/information exchange is achieved via seminars, VIP events, and the web-based Operators Zone. DISCOUNTS ARE AVAILABLE FOR GSA
MEMBERS please call us on +44 (0)20 7017 4144 for more details. For more information about GSA visit www.gsacom.com
TO BOOK CALL +44 (0)20 7017 4144
Enhanced Learning
The Knowledge Centre
Within the Telecoms Virtual Campus,
the Knowledge Centre offers access to
key information collated and supplied
by Informa Telecoms Academy,
including the key and most relevant
points of analysis, news and reports
from Informa Telecoms & Media.
Virtual Classroom
The Virtual Classroom is our tool
for delivering online training to our
Distance Learning students, providing
you with a dynamic environment
in which trainers and students can
discuss and explore ideas, course
work and exercises.
Managed Learning System
The Telecoms Virtual

Campus
This is our on-line learning and
development portal designed as a
single point of reference for training
within the Telecoms Industry.
This has been developed in order to

offer convenient and flexible access
to resources such as course material,
frequently asked questions, practice
examinations and tutor support.
The MLS is simply accessed via the
Virtual Campus and passwords will be
provided after enrolment.
The Virtual Campus has been

developed to provide access to an
outstanding library of information and
wide range of resources that help
build knowledge, competencies and
confidence in support of your studies
and give you unique insight into
the industry.
Enter the virtual classroom to

experience a wide range of
enhanced interactive learning
tools:
1
Train together with an instructor

online and in real time.
Each tutorial will include trainer

presentations, group discussions
as well as question and answer
sessions.
Have your questions answered

instantly.
Network with other students

interacting and sharing
experiences and ideas
overseen and managed by the
Distance Learning Faculty.
Visit: www.telecomsvirtualcampus.com
TO BOOK CALL +44 (0)20 7017 4144
Tutorials
Finance, Managing Projects,

Evolving Core Networks, 3G and
HSPA and Fixed Access. These live
online webinars allow students
and tutors alike to discuss the latest
industry trends.
Regular informal tutorials (scheduled

on request) to discuss the programme,
ideas and progress. They give a
chance to meet with tutors and other
students online.
Live webinars
Enhance your learning with live
webinars, bringing the latest
technologies and business
management topics. All our Distance
Learning students are invited to join in
with our regular webinars that allow
you to consolidate your learning.
Each session will cover a specific
topic; examples include WiMAX, LTE,
Marketing and Branding, Telecoms
Fully illustrated
courseware soft
copy
Courseware is a
combination of solid
courseware, delivered
in context and full regard to
current trends, data and analysis
from the Informa Telecoms & Media
research team.
Self-assessment
tests in
preparation
for exams
Additional Resources
Regular newsletters
We keep you up-to-date with your
studies and major events in the industry
through regular newsletters available
throughout the duration of your course.
TO BOOK CALL +44 (0)20 7017 4144
Complimentary report
Students will receive a complimentary
copy of Informa Telecoms & Medias
Industry Outlook 2015 report.
Course Tutors
All students can receive tutor support throughout their studies. They are available during
your studies to help with any problems or technical questions that you may have.
GRANT VERNON has been a
trainer with the Informa Telecoms
Academy since 2007, specialising in
leadership, finance and management
competencies within the telecoms
sector; delivering training as part
of the management development
programmes for operators and
vendors worldwide. Such programmes
include the Telecoms Mini MBA and
the Effective Telecoms Strategies
Advanced Business Diploma. He is
part of the team developing new
Innovation Programmes within the
Telecoms Academy.
Three formal tutorial sessions are

provided on the long courses (two
on the foundation, but additional
tutorials can be requested). In addition
webinars are held every 2-3 weeks,
open to all distance learning students,
covering all the relevant aspects
of modern communications both
business and technology. Tutorials
and webinars are both held in the
virtual classroom. Further details will
be supplied in the course handbook
which you will receive once you are
enrolled on the course.
PAUL KILBY offers over 25 years

experience in Telecoms and IT. He has
extensive management, regulatory
and project experience, also holding
a BEng degree and an MBA from
Cranfield University. Paul effectively
conveys technical and business
concepts to his delegates, whatever
their background. Specialising in
Modern Business and Telecoms
Networks, he has special technical
interests within UMTS Air Interface,
UTRAN infrastructure, SS7 over IP
and IMS.
TONY WAKEFIELD started his career in

telecoms in 1981 with British Telecom,
and now heads up the Informa
Telecoms Academy. He trains across
a wide range of subjects, including
in-depth engineering training, and as
Programme Director on the Telecoms
Mini MBA and more advanced
programmes. Tony has a degree
in Electronics and Physics from
Loughborough University, and is a full
Member of the Institute of Leadership
and Management.
DAVE MCNALLY begun his career

as a fully qualified Communications
Officer and Senior Engineer with Cable
and Wireless, Dave now oversees
the Telecoms Academys suite of
advanced technology programmes
which includes LTE and WiMAX. His
huge experience and knowledge,
as well as his flexible and dynamic
presentation skills means he is also a
very capable Programme Director on
a range of telecoms management
programmes.
SUE UGLOW is a strategy and

marketing specialist who oversees
the Telecoms Academy portfolio
of marketing programmes. She has
an MBA from Henley Management
College and is an experienced visiting
lecturer on strategy, marketing and
telecoms with UK business schools
and universities. Sue has also been a
full time telecoms analyst with Ovum
and Gartner Group, and continues to
follow the market closely.
TO BOOK CALL +44 (0)20 7017 4144
Designed for YOU

Our programmes are designed to offer a degree of specialisation making them
customisable to suit all job functions across the telecoms ecosystem. Here are
just some of the job titles of our previous students. Opposite on the Customise
your Programme page we have suggested which elective modules you may
take depending on your job function. If your job function is not covered here
please contact us to discuss your specialisation needs.
Engineer
RF Consultant
Interconnect Roaming
Manager
RNOP Engineer
Account Director
BSS Engineer
Investment Associate
Roaming Test Engineer
Business Planner
IT Department Manager
Sales Manager
Chief Commercial
Officer
IT Technician
IT/Telecoms Engineer
Service Creation
Engineer
Chief Engineer
Key Accounts Manager
Senior Engineer
Communications
Analyst
Launch Manager
Senior Planner Voice/

VoIP
Access Network
Director
Communications
Technician
Lecturer
Roaming Coordinator
LTE/4G Strategic Sales

Lead
Senior Sales Engineer
Manager
Senior Technician
Manager Radio
Operations
Solution Architect
Chief Technical Officer
Manager, Portal
Content
Solution Manager
Customer Relations
Director
Market Research
Specialist
Supervisor
Customer Service
Manager
Marketing Manager
Competition Policy
Manager
Consultant
Consulting Engineer
Director
Director of Technologies
Director Radio Access
Network
Marketing Strategy
Consultant
National BSS Solution
Manager
Senior Systems Engineer
Solution Consultant
Solutions Specialist
Systems Engineer
Team Leader
Technical Account
Manager
Technical Assistant
Network Services
Engineer
Technical Manager
Drive Test Engineer

Employee Services
Director
Operations Assistant
Manager
Technology Division
Manager
Engineer
Partner
Technology Specialist
Enterprise Architect &

IT Governance Group
Leader
Principal Systems
Engineer
Telecom Network
Consultant
Program Manager
Executive Assistant
Telecoms Technician
Project Manager
Finance Control
Manager
Teleport Manager
Projects Delivery
Manager
Training Practitioner
Financial Controller
Radio Access Network

Engineer
Head Business
Development
Head Data &
Broadband Services
Head of IT
Head of Strategy
Development
Head of Studies
IMP Project Manager
Ingest & Quality Control
Radio Head
Radio Network Engineer
Radio Planning &
Optimisation Engineer
RAN Planning &
Optimisation Team
Leader
Regional Planning &
Optimisation Manager
TO BOOK CALL +44 (0)20 7017 4144
Technician
Transmission Planning
Engineer
Tx Engineer
VAS Specialist
Vice President
WiMAX Operations
Engineer
WiMAX Radio Engineer
Wireless Comms Solution
Expert
About University of
Derby Corporate
The University of Derby Corporate,
a recent winner of the Times
Higher Outstanding Employer
Engagement Award is the training
and development division of the
University of Derby. Working with
a wide variety of organisations
to develop and deliver work
based learning programmes
and accredited qualifications
that support organisational
improvement in areas such as
customer service, innovation,
leadership and management.
Combining academic rigour
and commercial experience, the
University of Derby Corporate
develop relevant and robust
solutions that enable businesses to
achieve progress through people.
University Accredited Diploma

Programmes
Enhance your career with an internationally recognised
University Qualification.
Successful completion of one of our
9 module Diplomas leads to the award
of a University Certificate. Our Distance
Learning programmes have been
fully accredited by, and are offered in
partnership with the University of Derby
Corporate; a UK-based university
highly acclaimed in the area of
employer engagement.
credit point structure 3. You have the

opportunity to qualify for a recognised
University Certificate (60 credit points
at Level 4).
They are at the forefront of the drive

to integrate highly focused industryled training with the academic rigour
and quality control of university-based
education. As well as giving you the
assurance that the programmes
contents meet the highest standards
youll also be given the opportunity
to build credit points by successfully
completing the course assessments,
leading to a recognised University
Certificate.
In the table opposite are some

suggested options for various job
functions. They are only suggestions,
and if you are in a technical role,
you may want to study one or two
commercially-focused modules in
order to broaden your competency
base; or if you are in a commercial
role, you may want to build a solid
grounding in telecoms technology by
studying technology-focused modules.
Customise your
programme
Fully accredited by the University of

Derby, as well as benefits centred on
quality assurance and peace of mind
in selecting one of our programmes,
our programmes are aligned with the
University of Derby (and UK universities)
TO BOOK CALL +44 (0)20 7017 4144
The course has so much

depth that it demystified
telecommunications technology
for all to understand, the
textbooks, webinar sessions,
learning material were
excellent. The tutors were
magnificent, they explained
in detail and they gave real
practical examples JN
It has really broadened
my knowledge of current
technologies used in the mobile
telecoms industry
IAS, M-TEL
The course provided

meaningful insights about
industry, technology and future
development
RS, ERNST & YOUNG
I was really enlightened.

I liked how different topics
were introduced and then
developed I will strongly
recommend to our HR that they
sponsor more students on this
course
KM, NET*ONE (PVT) LTD, ZIMBABWE
Suggested table of options

Job function*
Engineers
(including
network
planners) or
Technical
Managers
Suggested
courses**
Suggested specialist modules S1 S30

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Diploma in LTE
& Advanced
Communications
3333
Diploma
in Modern
Telecoms
333
Managers or
Strategists
Diploma in
Telecoms
Business
Marketers or
Customer
Support Staff
Diploma in
Telecoms
Business
33333
Commercial /
Finance Staff
Diploma in
Telecoms
Business
33333
Operations Staff
Diploma
in Modern
Telecoms
Project
Managers
Diploma in
Telecoms
Business
HR and Training
Professionals
Diploma
in Modern
Telecoms
333
Product
Managers
Diploma
in Modern
Telecoms
3333
Diploma
in Modern
Telecoms
333
Diploma
in Modern
Telecoms
33
33
33
3
33
Diploma in
Telecoms
Business
Support Staff
33
Diploma in
Telecoms
Business
Regulators
3333
3
33
333
33
3333
33
333
Diploma in
Telecoms
Business
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
9 month courses
Diploma in Modern
Telecommunications
Page 10
TO BOOK CALL +44 (0)20 7017 4144
Diploma in LTE & Advanced

Communications
Page 11

Page 12
Diploma in Modern
Telecommunications
month
course
For those with at least three years experience or a relevant degree, who need a more
thorough understanding of communication and its evolution covering technology
and business.
Who will benefit?

The course would benefit those looking to enhance their
knowledge of Modern Telecommunications in general;
or to build on specific areas of expertise by broadening
their experience and knowledge base, whilst looking at
chosen specialist areas in detail. The programme gives a
more detailed analysis of the market and technical issues
surrounding convergence, and through the modular
structure, allows for a good degree of specialisation in

mobile, converged and fixed networks. It provides an
ideal framework for advanced study bringing together
a comprehensive array of topics in an integrated training
package. Nominally a nine month course with an additional
4-6 weeks examination preparation and examination
time required.
As part of our on-going development process the content of this programme is subject to change
CORE MODULES
The following four modules are
mandatory:
C1 Modern Telecoms
Global Telecoms Market Dynamics

Market Analysis and Trends
Terminals and Operating Systems
Standard and Supplementary
Services
Billing Features and Services
Content and Downloads
Messaging and Media
Roaming and Interoperability
Security
C2 Enabling Technologies
Review of Access Network
Technologies
Fixed and Mobile Broadband
Access
Core Network Technologies
Architectures for Converged
Services
Service Control and Delivery
The IP Multimedia Subsystem
Content Platforms and Content
Delivery
Internet Protocols for Converged
Services
C3 Delivering Advanced
Services
Advanced Services Landscape

Consumer Services
Enterprise Services
Converged Services
Fixed Mobile Convergence
(FMC)
Service Delivery Platforms (SDPs)
Java and Service Delivery
The IP Multimedia Subsystem (IMS)
IMS procedures and Security
SIP (Session Initiation Protocol)
Supporting Protocols
Charging for Advanced Services
C4 Telecoms Business
Models
Review of Legacy Business Models

Generating Revenue from Content
Subscription and Volume Models
Revenue Sharing and Advertising
Next Generation Business Models
Converged Billing
The Network as a Bit Pipe
Triple-Play and Quad-Play Services
CAPEX and OPEX Considerations
SPECIALIST MODULES
Students must choose five of the
following:
S1 Access Network
Technologies
Access Network Requirements

Wireline Access Technologies
Digital Subscriber Line
Fibre Distribution
Wireless Access Technologies
3GPP Networks UMTS, HSPA and LTE
3GPP2 Networks
Wireless LANs and WiMAX
Short-Range Wireless Technologies
Access Network Architectures
and AAA
S2 Core Network
Technologies
Legacy Network Architectures and
Evolution
The Next Generation Network
Transmission and Transport
Technologies
The move to All-IP Networks
IP Technology Explained
QoS Mechanisms and MPLS
Voice over IP and SIGTRAN
IMS and SIP
Addressing and the ENUM Protocol
Migration Strategies for Operators
S3 ICT and Advanced

Digital Services
Introduction to ICT
Supporting Technologies for ICT
Unified Communications (UC)
Fixed-Mobile Convergence (FMC)
The Cloud and Data Centres
OTT Services
Machine-to-Machine (M2M)
Connected TV and Video
Mobile Advertising and Big Data
Mobile Money
Business Benefits to Operator and
Customer
10 TO BOOK CALL +44 (0)20 7017 4144
S4 Connected TV Internet
Protocol for Television
Transmission
Digital TV Technologies
Digital Broadcasting Standards
Digital Processes
Mobile Video
IP Video
Internet Video
Digital Rights Management (DRM)
Developing Video Technologies
Case Studies
S5 Managing Services,
PCC and Billing
Billing Principles
Online Charging
Offline Charging
Next-Generation Billing
Billing for IMS Services
Policy Control and Charging
(PCC)
PCC Architecture and Procedures
Maximising OSS and BSS Potential
Billing for Roaming Services
Revenue Assurance
S6 Marketing Telecoms
and Digital Services
Marketing Converged
Communications Services
Customer Satisfaction and
Loyalty Drivers
Communications Marketing
Objectives and Metrics
Elements of the Marketing Strategy
Segment-Specific Marketing
Configuring Customer Solutions
Pricing and Bundling NextGeneration Services
Distributing Next-Generation
Services
Promoting Communications
Solutions
The Role of Telecoms and ThirdParty Brands
Launching New Services

Billing and Procurement
Operations and Maintenance
Monitoring Service Performance
The Scope of OSS and BSS
S8 Advanced Radio
The Electromagnetic Wave, Radio
Spectrum and Propagation
Multiplexing Techniques
Cellular Principles and the
C/I Ratio
Path Loss and Cell Planning Tools
Typical Cell Configurations
Physical, Transport and Logical
Channels
Signalling Channels (including
Multiframe Structures)
Protocols and Procedures
Power Control Techniques
Handovers / Cell Reselections
The Radio Planning Processes
Optimisation Techniques
S9 Advanced IP
IP Protocol Review
IP Applications
IP Security
IP in Mobile Networks
IP Multimedia Subsystem (IMS)
Voice over IP
Dimensioning a Multimedia IP
Network
S10 Security and Fraud

Prevention
Security Considerations
3GPP Security Models
Types of Network Attacks
Service Misuse and Repudiation
Commercial Confidentiality
and DRM
IP and Security Solutions
Fraud and Fraud Prevention
Revenue Assurance
S7 Operating Effectively
in Telecoms
The Industry and Company
Strategy
Setting Out the Business Case
Processes and Procedure Flows
Process Modelling
Diploma in LTE and Advanced

Communications
month
course
For those with at least three years experience or a relevant degree, who would
benefit from a thorough grounding in LTE and the many supporting technologies
with a technical focus.
Who will benefit?

through its modular structure allows for a good degree of
specialisation and allows you to tailor your programme to
suit you and your organisations needs. Nominally a nine
month course with an additional 4-6 weeks examination
preparation and examination time required.
This would suit anyone in the telecommunications industry

who requires a detailed understanding of the LTE concept,
the challenges in its deployment and an insight into the
current market position. The programme is designed to give
you a detailed understanding of Long Term Evolution, and
CORE MODULES
mandatory:
C1 Introduction to LTE and

4G Wireless
The Wireless Evolution Roadmap

Global Market Analysis
Market Trends
3G and 3.5G Wireless Systems
3GPP Evolution
The LTE/SAE Concept and
Requirements
3GPP2 Evolution and Future Options
The IEEE 802.16 Family
Technologies for Evolving Wireless
The ITU 4G Framework and Timelines
Candidate 4G Technologies
Services, Applications and Timelines
C2 The LTE Air Interface
Overview of the 3GPP Architecture

LTE Protocol Stack Overview
Performance Requirements
The Physical Layer
LTE Layer 2
The Packet Data Protocol (PDCP)
PDCP Messages and Procedures
Mobility Procedures
Multicast Architecture for LTE
LTE-Advanced
C3 Delivering Advanced
Services
Advanced Services Landscape

Consumer Services
Enterprise Services
Converged Services
Fixed Mobile Convergence (FMC)
Service Delivery Platforms (SDPs)
Java and Service Delivery
IMS Procedures and Security
SIP (Session Initiation Protocol)
Supporting Protocols
Charging for Advanced Services
C4 The LTE Core Network

(Evolved Packet Core)
Introduction to SAE/EPC
Core Network Evolution
Migration Paths, Data and Voice
EPC Architecture and Interfaces
Interworking with Legacy and
non-3GPP Networks
LTE Areas and Identities
The EPS Bearer
Quality of Service (QoS)
Charging Mechanisms
Protocols Used in the EPC
SAE Security
EPC Procedures
SPECIALIST MODULES
following:
S11 LTE Radio Network

Planning
Review of Wireless Principles
and Propagation
OFDM and OFDMA Principles
OFDM Parameters
The LTE Air Interface
Antenna Systems
Multi-Antenna Configurations
Link Budgeting
Propagation Models
Capacity Planning for LTE
S12 Maximising
Performance and Efficiency
Looking at techniques and
technologies that further improve
the performance of LTE networks
radio network optimisation, mobility
and interworking optimisation, LTE
Advanced features, and LTE planning
in a small cells / HetNets environment.
This module also incorporates handson optimisation using the software tool.
Network Optimisation
LTE Advanced
Small Cells and HetNets
EXERCISES: Including hands-on
optimisation experience using the
Mentum Planet planning tool from
InfoVista
S13 Managing Services,

PCC and Billing
Billing Principles
Online Charging
Offline Charging
Next-Generation Billing
Billing for IMS Services
Policy Control and Charging (PCC)
PCC Architecture and Procedures
Maximising OSS and BSS Potential
Billing for Roaming Services
Revenue Assurance
TO BOOK CALL +44 (0)20 7017 4144
S14 Traffic Engineering, QoS

and MPLS in IP Networks
Principles of QoS
QoS Options for IP Networks
Class-based QoS
The LTE QoS Framework
Principles of Traffic Engineering
Introduction to MPLS
MPLS Architecture
Label Distribution in an MPLS Network
The Label Distribution Protocol
Distribution Procedures
Label Switch Router Operation

MPLS Management
Traffic Engineering
Generalised MPLS (GMPLS)
MPLS Security
MPLS with Frame Relay and ATM
S15 Operating Effectively in

Telecoms
The Business Environment
The Operational Environment
The Basic Requirements
Operational and Administrative
Internal Organisation
Major Divisions and Responsibilities
Key Functions
Inter-relationships
Processes and Procedure Flows
Marketing and Sales
Provisioning
Engineering Processes
Fault Reporting and Rectification
Billing and Charging
Customer Care Facilities
Operational Support
Business Support
Business Systems
Operational Systems
Operations and Maintenance
The Role and Scope of OSS and BSS
The TMF and eTOM
Current and Legacy OSS/BSS Systems
NGOSS Explained
S16 Marketing Telecoms

Marketing Converged
Customer Satisfaction and
Loyalty Drivers

Distributing Next-Generation Services
Promoting Communications Solutions
S17 WiMAX and other non3GPP Access Technologies
The IEEE 802.16 Standards

The Role of the WiMAX Forum
WiMAX Services and Applications
Example WiMAX Deployments
Adding Mobility
WiMAX Evolution and 802.16m
The IEEE 802.11 Standards
Generic Access to 3GPP Networks
The Multi-Access Network
Integration Generic Wireless
Access
Procedures
Fixed Access
Architectures for Converged

Networks
Wireless Technology Comparison
S18 Project Management in

Telecoms
Essentials of Building a Credible
Project Plan
Financial Resourcing and Planning
Project Management Planning Cycle
Risk Analysis and Treatment in
Project Management
Effectively Understand and Apply
Project Management Tools
S19 Connected TV
Internet Protocol for
Television Transmission
Digital Processes
Mobile Video
IP Video
Internet Video
Case Studies
S20 Finance for Telecoms

Professionals
Excellent Grounding in Financial
Matters
Analyse and Apply Financial
Concepts
Principal Financial Documents (P&L,
Balance Sheet and Cash Flow)
Key Financial Ratios
Cash Flow Forecasts
WEB www.telecomsacademy.com/dl 11
Diploma in Telecoms
Business
month
course
For those with at least three years experience or a relevant degree, who would benefit
from a thorough understanding of the communications business environment.
Who will benefit?

Those who need a thorough grounding in
telecommunications business as part of their job function, or
those who have specialist knowledge in a specific area of
telecommunications (business or technology), and wish to
contribute and communicate more fully and effectively with
the wider business. It is suitable as part of an in-house training
programme or an individuals learning and competency
development plan giving them the confidence to better
innovate and build value for the organisation. The Diploma

in Telecoms Business Distance Learning programme is also
ideal for those who have recently taken on a new post (or
are new to the company) and need to develop knowledge
and competency in a flexible and comprehensive way,
including recent graduates. Nominally a nine month course
with an additional 4-6 weeks examination preparation and
examination time required.
CORE MODULES
SPECIALIST MODULES

mandatory:

following:
C1 Telecoms Business
Environment
S21 Telecoms
Technologies
Comprehensive View of Telecoms

Business World
Shareholders and Stakeholders
Views
Key Business Goals
Changing Competitive Landscape
Using Technology to Satisfy C2
Market Needs
The Technology Underpinning

the Business
Impact of Technology on Strategy
Technology Concepts for Voice
and Data
Operations and Limitations of
Technology
Fixed and Mobile Technology
Overviews
C2 Finance for Telecoms

Professionals
Excellent Grounding in Financial
Matters
Analyse and Apply Financial
Concepts
Principal Financial Documents
(P&L, Balance Sheet and Cash
Flow)
Key Financial Ratios
Cash Flow Forecasts
C3 Marketing Telecoms
Marketing Converged
Customer Satisfaction and Loyalty
Drivers
Distributing Next-Generation
Services
Promoting Communications
Solutions
C4 Operating Effectively
The Telecoms Organisation
Operational Procedures within
Organisations
Vendor and Supplier Management
Processes and Procedural Flows
The Operational Environment
S22 Project Management

in Telecoms
Essentials of Building a Credible
Project Plan
Financial Resourcing and Planning
Project Management Planning
Cycle
Risk Analysis and Treatment in
Project Management
Effectively Understand and Apply
Project Management Tools
S23 Customer
Engagement and
Branding in Telecoms
Moving from a Traditional
Marketing Approach
Delivering a Tailored Customer
Experience
Developing Deeper Customer
Relationships
Creative and Innovative
Approaches to Marketing
Two Way Marketing Approaches
S24 Future Business Models

for ICT Players
Overview of Legacy Business
Models
Next Generation Business Models
Convergence of Telecoms,
Internet and Broadcast
Multi-Play Service Offerings
Capex and Opex Implications
12 TO BOOK CALL +44 (0)20 7017 4144
S25 Customer Relationship

Management in Telecoms
CRM Systems Approach
Tailoring a more Intimate
Customer Relationship
Changing Customer Expectations
Customer Loyalty and Retention
CRM Toolkit
S26 Sales and Value Chain

Management
Organisation of Sales and
Distribution Channels
Concepts Underpinning
Successful Sales
Criteria for Judging Success
Effective Sales Strategy
Aligning Sales to Overall Business
Strategies
S27 Budgeting and

Forecasting in Telecoms
The Role of Effective Financial
Control
Budgeting and Forecasting Best
Practice
Budgeting Processes and Control
Systems
Effective Budgeting and Control
Tools
Forecasting Principles and
Processes
S28 Access Network

Technologies
Access Network Requirements

Wireline Access Technologies
Digital Subscriber Line
Fibre Distribution
Wireless Access Technologies
3GPP Networks UMTS, HSPA
and LTE
3GPP2 Networks
Wireless LANs and WiMAX
Short-Range Wireless Technologies
Access Network Architectures
and AAA
S29 Connected TV
Internet Protocol for
Television Transmission
Digital Processes
Mobile Video
IP Video
Internet Video
Case Studies
S30 OSS, BSS and Billing

Trends Affecting Billing
and Support
Billing for Converged Services
The Billing Cycle
Challenges to a Converged
OSS/BSS
The TMF and eTOM
NGOSS Explained
All IP Billing and Support
Mediation and Rating
Content and Smart Devices
CRM and Billing KPIs
I will strongly
recommend to our HR
that they sponsor more
students on this course
KM, NET*ONE (PVT) LTD, ZIMBABWE
The program was well

structured and the
instructional method
was excellent...
DS, CABLE & WIRELESS BARBADOS
An excellent course.
A must-have course
for any executive of a
telecoms organisation
SE, NIGERIAN COMMUNICATIONS
COMMISSION
3 Month Distance Learning Programmes

Advance your career with our short intensive 3 month
Distance Learning programmes
Our fully supported, 3 month Distance
Learning programmes provide
an in-depth understanding of key
communication industry topics.
These assessed courses consists of
3 highly focussed modules, each
lasting 4 weeks and incorporating
comprehensive courseware, exercises,
self-test assessments and live tutor led
webinars to help you gain a thorough
understanding of the subject matter.
They include the same enhanced
learning features as our longer
Diploma Programmes.
The flexible format provides an ideal
framework on which to develop
individual competencies in your
chosen topic, and if applied as part of
the wider training strategy, is a highly
efficient and cost effective way of
building a range of competencies
across the wider organisation.
These assessed 3 month Distance

Learning programmes:
FEATURE:
1
3 highly focused, intensive

Distance Learning modules
covering the key topics in the
in you chosen subject area
Foundation in Telecoms
4G/LTE Radio Planning and

Optimisation
Informa Telecoms Academys

high quality teaching and
programme content will rapidly
build your knowledge, confidence
and competencies
Digital Services and Technological

Transformation
Evolving the Core Network EPC,

PCC, IMS & VolTE
Exclusive market research

from Ovum
Finance in Telecoms
Full tutor support throughout

your studies
Telecoms Marketing and

Developing the Customer
proposition
Regular online webinars

and tutorials
This was a perfect course for someone like myself. As

planned, the study areas crossed over with my prior
knowledge of digital technologies and marketing in
my own fields, but expanded the knowledge into the
telecoms arena. The course materials and structure
were ideal SM, HIGHER RHYTHM
TO BOOK CALL +44 (0)20 7017 4144
COVER THE FOLLOWING TOPICS:
Good experience, it was instructive MA, CFAO TECHNOLOGIES

Perfect, the learning materials are complete
and useful AP, ESU
Foundation in
Telecoms
month
course
This in-depth introductory programme

is ideal for those new to the industry
needing a good grounding in the
modern communications industry.
The Foundation in Telecoms programme covers the
evolving telecoms business environment, technology
issues and the telecoms customer proposition. It
will benefit those looking to start a career in the
telecommunications industry, or those looking to
consolidate their existing knowledge in order to lay a
firmer foundation in their chosen career. It is especially
suitable for graduates looking to take the first step towards
a career in communications. Those who choose to take
the exam will be awarded a certificate on successful
completion. Nominally a four month course, including
examination preparation and examination time required.
4G/LTE Radio
Planning and
Optimisation
month
course
This in-depth programme significantly

improves your understanding of the
issues and techniques used to effectively
plan an efficient and advanced 4G
cellular network.
This assessed course is split into 3 comprehensive modules,
each lasting 4 weeks, and incorporating extensive
courseware, live tutor-led webinars, exercises, self-test
assessments, and hands-on planning simulations using
an industry-leading radio planning tool Mentum Planet
from InfoVista.
THE PROGRAMME CONSISTS OF

3 MODULES COVERING:

3 MODULES COVERING:
M1 Telecoms Industry and

Business Environment
M1 The LTE Air Interface
This module provides a

comprehensive look at the evolving
telecoms world. It highlights the
key business goals, the changing
competitive landscape and
the underlying technology as
an enabler for the customer
proposition (services, products and
applications). The module sets the
context for the programme, and
covers key elements of the telecoms
environment. The requirements
and position telecom operators,
vendors, service providers, partners,
regulators and very importantly, the
customer, within the industry are all
examined.
Telecoms Networks
Fixed, Radio, Core
Network Components
Telecoms Services
Operating Environment
Business Models
Trends
M2 Telecoms
Technologies
Technology underpins all business
activity within the various Telecoms
sectors, and all professionals
working within the industry
should understand the impact of
technology evolution on company
strategy and positioning. This
module outlines the fundamental
technology concepts and explores
the various technologies that
support modern communication
services, including those that
underpin next generation mobile,
fixed, and converged networks
and services. This module looks at
technology as an enabler, providing
an excellent grounding in modern
techniques including capabilities,
limitations, and basic operation. It is

broken down into the fundamental
building blocks that enable even
complex systems to be easily
understood at an overview level.
Looks at the LTE Air Interface,

including an in-depth look at
the OFDMA Physical Layer and
the techniques that are used to
maximise LTE radio performance
and planning efficiency when
compared to previous cellular
technologies. Layer 2 and relevant
procedures are also looked at.
M3 Maximising
Performance & Efficiency
Overview of the 3GPP

Architecture
Looking at techniques and

technologies that further improve
the performance of LTE networks
radio network optimisation, mobility
and interworking optimisation,
LTE Advanced features, and LTE
planning in a small cells / HetNets
environment. This module also
incorporates hands-on optimisation
using the software tool.
LTE Protocol Stack Overview
Network Optimisation
M3 Telecoms Customer
Proposition (Services,
Marketing, Branding)
The Physical Layer
LTE Advanced
LTE Layer 2
Small Cells and HetNets
The Packet Data Protocol (PDCP)
Ensuring the provision of a viable

and competitive customer
proposition is vital to the success of
a telecoms operator, and in turn,
the telecoms vendors (handset and
network), and service providers.
A key element of ensuring that
success is communicating the
proposition effectively. This
module provides useful insights
into marketing and positioning
strategies employed within the
telecommunications industry. It
focuses on the products that are
developed within different market
environments, and the marketing
communications techniques that
are employed.
Basic LTE Message Flows and

Procedures

optimisation experience using
the Mentum Planet planning tool
from InfoVista
Technology Principles
Information Transfer
Services, Transmission, Signalling
Fixed Systems
Radio and Cellular Systems
Accessing the Internet
Network Evolution
Marketing Goals and Metrics

The Customer Proposition
Telecoms Marketing Principles
Marketing Segments and Brands
Pricing and Bundling Services
Promoting and Launching
Services
Trends and Challenges in
Marketing
14 TO BOOK CALL +44 (0)20 7017 4144
RRC Messages and Procedures
EXERCISES: LTE Radio Concepts

and Techniques
M2 LTE Radio Network

Planning
Exploring LTE radio planning
techniques, including the planning
process, propagation modelling,
link budgets, antenna techniques,
radio KPIs, coverage and capacity
planning, and hands-on planning
simulation using the software tool.
Review of Wireless Principles
and Propagation
Antenna Systems
Link Budgeting
Propagation Models
Radio Interface KPIs
Capacity Planning for LTE
Using Software for Network
Planning
planning experience using the
Mentum Planet planning tool
from InfoVista
Really, I enjoyed this

wonderful program
very much, which
tackled the LTE
technology from
different perspectives
(Technical, marketing,
Management,
Business), besides
it is a real Roadmap
for the new Telecom
Evolution throughout
undertaking many
forecasting and
prediction telecom
issues Thanks again
for your efforts
AA, ERICSSON
Digital Services
and Technology
Transformation
month
course
This programme examines in detail

the changing nature of the telecoms
industry and the technologies and
strategies operators need to deploy
to capture new digital services
opportunities.
This looks at the changing role of Telecommunication
Operators and how they are responding to changing
market conditions and customer expectations by
repositioning as Communications Service Providers;
adopting a range of digital services and undergoing
major transformation initiatives. We focus primarily on the
services, service delivery and control, and technology
transformation firstly in support of the new service
environment, but secondly from the wider perspective of
efficiency, capability, scaling and maximising ROI (return
on investment) through techniques such as virtualisation
(including NFV and SDN, and cloud).
3
Evolving the
month
course
Core Network
EPC, PCC, IMS & VoLTE
The programme is designed for those
looking to develop an in-depth working
knowledge of the core network and its
likely evolutionary path.
It looks at the core network technologies and
architectures currently being adopted by
Telecommunication Operators/Communication Service
Providers (CSPs) worldwide. We start by looking at existing
core network requirements and architectures as the
foundation from which operators evolve, before looking
at a range of service delivery techniques, and finally
examining how best practice techniques are developed
through the Evolved Packet Core and a range of
advanced systems such as PCC , IMS, & VoLTE (Voice
over LTE).

3 MODULES COVERING:

3 MODULES COVERING:
M1 ICT, Unified
Communications &
Advanced Digital
Services
M1 Core Network
Technologies
Module 1 looks at the new service

landscape and the impact on the
Telecoms Operator/Communication
Service Provider. We examine the
move to advanced services and
evaluate the impact of those
on the customer proposition,
looking at the services in detail,
including deployment options
(using Information Communications
Technology ICT techniques), and
related business models. Support
for B2B, enterprise, and Machine to
M2M, IoT is explored in detail.
Unified Communications and
Collaboration (UCC)
Advanced Digital Services
M2 Technology
Transformation
Virtualisation, Cloud and
Convergence
The second Module looks at the
technologies and systems used to
deliver services through the core
network. We look in detail at Service
Delivery platforms and techniques
used within modern networks.
Content and advanced IP-based
networks are examined in detail, as
well as the supporting technologies
in order to gain a comprehensive
picture of the requirements as well
as the capabilities and limitations of

existing service delivery systems.
Convergence
Cloud
Virtualisation
M3 Managing Services,
PCC and Billing
Module 3 examines service delivery
and control within the advanced
network. We look in detail at
Service Delivery techniques, latest
Operational and Business Support
System (OSS and BSS) requirements,
Policy Control and Charging
(PCC), and advanced billing
systems. Quality of Service (QoS)
control through PCC and Diameter
techniques is looked at in detail. In
particular, we explain how services
are delivered, controlled and
monetised holistically using modern
techniques and systems, including
end to end procedures.
An Overview of Billing
Billing in the Broader BSS/OSS
Context
PCC (Policy Control & Charging)
& Diameter
IP Multimedia Subsystem (IMS)
TO BOOK CALL +44 (0)20 7017 4144
Module 1 looks at traditional

core network architectures and
technologies for both circuit and
packet switched domains. We
include the techniques common
to fixed, mobile and converged
networks switching, transmission,
and quality of services; as well as
the features and functions that
need to be supported by specific
network types such as mobility,
roaming and security. Capabilities,
limitations and procedures are all
examined in detail.
The Core Network
IP in the Core Network
SIP and IMS
M2 Delivering Advanced
Services
Module 2 looks at the technologies
and systems used to deliver services
through the core network. We
look in detail at Service Delivery
platforms and techniques used
within modern networks for
both circuit-switched and packet
switched domains. Content and
advanced IP-based networks are
examined in detail, as well as the
supporting technologies in order
to gain a comprehensive picture
of the requirements as well as
the capabilities and limitations of
existing service delivery systems.
Service Delivery Standards and

Technologies
IP Multimedia Subsystem and
Converged Devices
M3 The LTE Core Network

(Evolved Packet Core)
Module 3 looks at the Evolved
Packet Core (EPC) and associated
technologies / systems. We examine
how best practice concepts are
applied to the EPC to maximise
capability, flexibility, scalability,
and ROI (Return on Investment),
whilst ensuring (as far as possible)
simplicity and interoperability with
legacy systems and complementary
technologies, as well as facilitating
convergence. Associated systems
such as IMS, PCC and techniques
used to deliver Voice over LTE
(VoLTE) are illustrated in order
to build a complete picture
of the evolving core network,
technologies, as well as facilitating
convergence. Associated systems
such as IMS, PCC and techniques
used to deliver Voice over LTE
(VoLTE) are illustrated in order to
build a complete picture of the
evolving core network.
Introduction to SAE and the EPC
The EPC (Evolved Packet Core)
EPC Protocols
EPC Procedures
IMS (IP MULTIMEDIA SUBSYSTEM)
Introducing Service Delivery in

Converging Networks
Finance in
Telecoms
month
course
This programme looks at the financial

aspects of running a successful
business, focusing squarely on the
Telecoms/Communications Industry.
The main financial concepts and accounting documents
are explained in detail, with examples taken from within
the industry, and financial jargon demystified. Effective
financial control is explored, where budgeting, financial
processes, and forecasting techniques, are presented
and evaluated in order to develop a financial toolkit
that can be used back in the workplace. Finally, we use
financial data and reports to analyse and make sense of
the business, using appropriate financial KPIs to evaluate
performance and then looking at how the right KPIs can
be used to underpin key strategic decisions.
3
Telecoms
month
course
Marketing and
Developing the
Customer Proposition
This highly focused distance learning
programme looks at the role,
techniques and implementation of
marketing practices within Telecoms
Operators/Communication Service
Providers (CSPs).
We examine the changing telecoms marketplace and
the evolution business models; evaluate the developing
customer proposition(s); and discuss how effective
segmentation and successful customer engagement
allow operators to maximise both B2C and B2B
opportunities.

3 MODULES COVERING:

3 MODULES COVERING:
M1 Finance for Telecoms

Professionals
M1 The Telecoms Business

Environment
enterprise is looked at before we

conclude with in-depth Operator
case studies.
The first module looks at the

Telecoms Business Environment
including a detailed evaluation of
the key trends in fixed, mobile and
converged broadband markets.
We include current and future
business models and the strategic
challenges facing operators. The
requirements of key stakeholder
groups are explored (Shareholders,
Customers and Third Parties), along
with the rapidly changing customer
service proposition, in order to build
a clear picture of the evolving
business environment
Telecommunication Networks
Focused on examples from within

the telecoms industry, Module 1
looks at the primary accounting
documents and the financial
principles that underpin them. We
explore their use within telcos and
vendors, discuss best practice and
international accounting practices,
and demystify the jargon including
jargon that is specific to the industry.
By the end of the module, you
will be able to interpret the main
messages from financial documents
and reports, making sense of
current financial positions, income
statements and cash flow all in the
context of the telecoms industry.
How a company is financially
structured
The Financial Statements
Return On Investment
Essential Ratios Working Capital
M2 Budgeting and
Forecasting in Telecoms
This Module explores the techniques
and strategies for marketing both
traditional telecoms services in a
dynamic and rapidly changing
market, as well as emerging and
advanced digital services. We
examine the marketing issues
arising from convergence and the
bundling of multi-play services as
well as the role of the regulator.
Effective segmentation strategies
and the shift in focus to B2B and

enterprise is looked at before
we conclude with in-depth case
studies.
Cash and Accrual Accounting
Preparing the Budget
Analysing and Budgeting
Against Forecasting
Building the Business Case
M3 KPIs & Financial

Analysis
Module 3 takes a comprehensive
look at financial data and KPIs,
including the key ratios that are
used to analyse, predict, and
compare performance from the
purely financial point of view, as
well as the overall business. Focusing
on the telecoms industry, we
analyse the data and information
holistically, allowing us to build a
comprehensive view of the business,
including past performance and
likely future performance. We
consider how the analysis should be
used to drive strategic decisions and
measure success in terms ROI)
Telecoms Operating Environment

Telecoms Stakeholder
Requirements
The Customer Service Proposition
Strategic Challenges for Telecoms
Operators
M2 Marketing Telecoms &

Digital Services
This module 2 explores the
techniques and strategies for
marketing both traditional telecoms
services in a dynamic and rapidly
changing market, as well as
emerging and advanced digital
services. We examine the marketing
issues arising from convergence and
the bundling of multi-play services
as well as the role of the regulator.
Effective segmentation strategies
and the shift in focus to B2B and
Convergence Issues
Operator Case Studies
Status of Telecoms Customer
Engagement
M3 Customer
Engagement and
Branding in Telecoms
The final module examines
Customer Engagement and
Branding within the Telecoms and
Communications Service Provider
(CSP) environment, including a
detailed look at the definition and
role of customer engagement and
the development, implementation
and measurement of various
marketing communications
and customer engagement
programmes.
Status of Telecoms Customer
Engagement
Definition and Role of Customer
Engagement
The Customer Engagement
Toolbox
Implementing and Measuring
Telecoms Customer Engagement
I would unreservedly
recommend the
Telecoms Academy
TL, MICROSOFT
16 TO BOOK CALL +44 (0)20 7017 4144
Fees and Administration

Payment is required before the start date of the course or within 30 days of receipt
of your invoice, whichever is sooner. Informa Telecoms Academy regrets that
course materials may not be released until payment is received. See enrolment
form for application closing dates.
Course
length
Price
Early Bird Rate

4 weeks before
For those with 3 years experience or relevant degree:

9 module Diploma
(Leading to University Certificate)
Diploma in Modern
Telecommunications

Communications
9 modules
2,145 (+VAT)
1,925 (+VAT)

Communications
3 Month Distance Learning

Programmes
9 modules
3 modules
2,145 (+VAT)
1,245 (+VAT)
1,925 (+VAT)
1,125 (+VAT)
For those who have already studied a Diploma programme with Informa:
University Certificate Upgrade
(Past Diploma Students only)
Bank Transfer
For GBP payments: NatWest Bank,
Colchester, Essex, UK
Account Name: Informa UK Ltd
Account No: 01825550, Sort Code: 60-06-06
IBAN: GB25NWBK60060601825550
Swift Address: NWBKGB2L
For EURO payments: NatWest Bank,
Colchester, Essex, UK
Account Name: Informa UK Ltd
Account No: 06880185 (for payments in
Euros)
Sort Code: 60-06-06
IBAN: GB08NWBK60721106880185
Swift Address: NWBKGB2L
The small print
For those with less than 3 years experience, who need to cover the basics first:
Bridging Foundation
and Diploma
(Leading to University Certificate)
Cheque/IMO
Made payable to Informa UK Ltd.
Course fees and discounts
Course
Payment methods
3 modules
775 (+VAT)
N/A
Course fees cover the course materials, coursework marking, feedback, tutorial support,
examination and issuing of the award.
*VAT is only chargeable to students within the EU
CANCELLATION: Cancellations received in writing

between 11 and 15 working days prior to the
course will be subject to 25% of the full course fees.
Cancellations received in writing up to 10 working
days prior to the course will be subject to the full
course fees. The full course fees remain payable on
and after this date.
DISCLAIMERS: The courses will take place subject to
reaching a satisfactory intake to the course. It may
be necessary for reasons beyond the control of the
organisers to alter the line-up of tutors or course
content, however, every effort will be made to
adhere to the published syllabus. Please contact us
for full Terms and Conditions.
DATA PROTECTION: The personal information
provided by you, will be held on a database and
may be shared with companies in the Informa
Group in the UK and internationally. Sometimes
your details may be made available to external
companies for marketing purposes. If you do not
wish your details to be used for this purpose please
write to: The Database Manager, Informa UK Limited,
Maple House, 149 Tottenham Court Road, London
W1T 7AD, UK. Tel: +44 (0)20 7017 4555, Fax: +44 (0)20
7017 4743 Email: database@informa.com
Informa UK Ltd Registered in England and Wales
No (GB) 1072954, Registered office: 37-41 Mortimer
Street, London W1T 3JH VAT Registered No. (GB) 365
462636 Registered in England No. (GB) 2389898.
Administration
Please complete the Enrolment form attached to this
brochure and send it to:
Administration
Informa Telecoms Academy
37-41 Mortimer Street
London W1T 3JH, UK
OR scan and email to:
training@telecomsacademy.com
Please note: The course can only commence once payment
has been received and cleared this may take some time,
so please book and confirm at least 2 weeks before course
start date in order to start the programme on time. The Course
Director will consider each application. Applicants will be
notified as to whether their application has been accepted.
For matters relating to enrolment, payment, fees and
change of enrolment details, etc contact Informa Telecoms
Academy on:
The amount of time spent studying will depend on your

knowledge, experience and whether English is your first
language. As a guide you should aim to spend 20 hours of
private study completing each module.
The nature of a distance learning programme requires
students to adopt a disciplined and independent approach
to their studies. In order to study independently you will
require good time management skills and self motivation.
Language of the course

The course is to be conducted entirely in English both
written and oral.
Applicants for whom English is not their first language, may
be asked to provide evidence of having attained a level of
both written and oral English that is adequate to meet the
demands of the course.
Virtual classroom sessions
Tel: +44 (0)20 7017 4144 or

Email: training@telecomsacademy.com
All other contact details will be supplied on registration.
TO BOOK CALL +44 (0)20 7017 4144
Studying time of the modules
To take part in the optional regular virtual classroom sessions

you will need access to a suitable PC with full multimedia
capabilities (with audio) and an adequate internet connection.

Distance Learning 2016 Telecom Academy

Hochgeladen von

Dokumentinformationen

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

Distance Learning 2016 Telecom Academy

Hochgeladen von

Copyright:

Verfügbare Formate

In partnership with

The course has so much depth that it demystified telecommunications

University Accredited Diploma

WHY STUDY BY DISTANCE LEARNING?

Why Study by Distance

interactive resources and study support

The flexible study options ensure you

The course has helped me have

I enjoyed the distance learning

It has enhanced not only my

Its very important for

TO BOOK CALL +44 (0)20 7017 4144

The course was above my

Brilliant practical concept

The programme format and support

Assessment and examinations

4 Through our mix of learning

TO BOOK CALL +44 (0)20 7017 4144

Managed Learning System

The Telecoms Virtual

This has been developed in order to

The Virtual Campus has been

Enter the virtual classroom to

Train together with an instructor

Each tutorial will include trainer

Have your questions answered

Network with other students

TO BOOK CALL +44 (0)20 7017 4144

Finance, Managing Projects,

Regular informal tutorials (scheduled

TO BOOK CALL +44 (0)20 7017 4144

Three formal tutorial sessions are

PAUL KILBY offers over 25 years

TONY WAKEFIELD started his career in

DAVE MCNALLY begun his career

SUE UGLOW is a strategy and

TO BOOK CALL +44 (0)20 7017 4144

Designed for YOU

Roaming Test Engineer

Key Accounts Manager

Senior Planner Voice/

LTE/4G Strategic Sales

Senior Sales Engineer

Chief Technical Officer

Senior Systems Engineer

Drive Test Engineer

Enterprise Architect &

Radio Access Network

TO BOOK CALL +44 (0)20 7017 4144

University Accredited Diploma

credit point structure 3. You have the

They are at the forefront of the drive

In the table opposite are some

Fully accredited by the University of

TO BOOK CALL +44 (0)20 7017 4144

The course has so much

The course provided

I was really enlightened.

Suggested table of options

Suggested specialist modules S1 S30

TO BOOK CALL +44 (0)20 7017 4144

Diploma in LTE & Advanced

Diploma in Telecoms Business

Who will benefit?