Beruflich Dokumente
Kultur Dokumente
USERS GUIDE
Document No. 9024-A2-GB20-40
December 1998
Notice
This publication is protected by federal copyright law. No part of this publication may be copied or distributed,
transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form
or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the
express written permission of Paradyne Corporation, 8545 126th Avenue North, P.O. Box 2826, Largo,
Florida 33779-2826.
Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Further, Paradyne Corporation
reserves the right to revise this publication and to make changes from time to time in the contents hereof without
obligation of Paradyne Corporation to notify any person of such revision or changes.
Changes and enhancements to the product and to the information herein will be documented and issued as a new
release to this manual.
Document Feedback
We welcome your comments and suggestions about this document. Please mail them to Technical Publications,
Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773, or send e-mail to userdoc@eng.paradyne.com. Include
the number and title of this document in your correspondence. Please include your name and phone number if you
are willing to provide additional clarification.
Trademarks
All products and services mentioned herein are the trademarks, service marks, registered trademarks or registered
service marks of their respective owners.
December 1998
9024-A2-GB20-40
EMI Warnings
! WARNING:
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
The authority to operate this equipment is conditioned by the requirements that no modifications will be
made to the equipment unless the changes or modifications are expressly approved by Paradyne.
! WARNING:
To Users of Digital Apparatus in Canada:
This Class A digital apparatus meets all requirements of the Canadian interference-causing equipment
regulations.
Cet appareil numrique de la classe A respecte toutes les exigences du rglement sur le matriel
brouilleur du Canada.
9024-A2-GB20-40
December 1998
9. In addition, if the equipment is to be used with telecommunications circuits, take the following precautions:
Do not use the telephone to report a gas leak in the vicinity of the leak.
Government Requirements
Certain governments require that instructions pertaining to connection to the telephone network be included in the
installation and operation manual. Specific instructions are listed in the following sections.
United States
Notice to Users of the Telephone Network
This equipment complies with Part 68 of the FCC rules. On the bottom of the equipment is a label that contains,
among other information, the FCC registration number for this equipment. If requested, please provide this
information to your telephone company.
If your access unit causes harm to the telephone network, the telephone company may discontinue your service
temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as
soon as possible. You will be advised of your right to file a complaint with the FCC.
Your telephone company may make changes in facilities, equipment, operations, or procedures that could affect the
proper operation of your equipment. If so, you will be given advance notice so as to give you an opportunity to
maintain uninterrupted service.
No repairs may be performed by the user. Should you experience difficulty with this equipment, refer to the Warranty,
Sales, and Service Information section on page A.
For FrameSaver 9624 Digital Data Service (DDS) installations, inform the local telephone company of the appropriate
facility interface code for the service you desire.
04DU5-56
56,000
04DU5-64
64,000
The DDS Service Order Number is 6.0Y. The USOC jack required is RJ48S.
December 1998
9024-A2-GB20-40
For the FrameSaver 9124, make the T1 network connection using a Universal Service Order Code (USOC) type
RJ48C jack for single-line installations and type RJ48H jack for multiline installations. Specify both the Service Order
Code 6.0F, as well as the proper Facility Interface Code, to the telephone company when ordering the T1 line. The T1
equipment can be configured to support any of the framing format and line signaling techniques shown in the table
below. The T1 equipments configuration must correspond to the T1 lines parameters.
Description
04DU9-BN
04DU9-DN
04DU9-1KN
04DU-1SN
After the telephone company has installed the requested services and jacks, you can connect the access unit with the
cable provided. An FCC-compliant telephone cord and modular plug are provided with this equipment. This
equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack
that is Part 68 compliant.
Canada
Notice to Users of the Canadian Telephone Network
The Industry Canada label identifies certified equipment. This certification means that the equipment meets
telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal
Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to
the users satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines
and internal metallic water pipe system, if present, are connected together. This precaution may be particularly
important in rural areas.
CAUTION:
Users should not attempt to make such connections themselves, but should contact the appropriate
electric inspection authority, or electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum
number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of
any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the
devices does not exceed 5.
If your equipment is in need of repair, refer to the Warranty, Sales, and Service Information section on page A.
9024-A2-GB20-40
December 1998
December 1998
9024-A2-GB20-40
Contents
Management Control
H Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
H Customer End User Management Overview . . . . . . . . . . . . . . . . . . . . . . . . 2-2
H Service Provider Management Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
H Managing the FrameSaver Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
H Configuring Local Management Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Configuring a Management DLCI Between the Router and Unit
(RFC 1490 or Cisco Router Using DTE Port) . . . . . . . . . . . . . . . . . . . . 2-5
Creating a Separate Management Link (Using COM Port) . . . . . . . . 2-6
Configuring an External Device (Connected to the COM Port ) . . . . . 2-7
H Configuring End-to-End Management Control . . . . . . . . . . . . . . . . . . . . . . . 2-8
Management Control Using PVC Multiplexing (EDLCI) . . . . . . . . . . . 2-8
Management Control Using a Dedicated DLCI . . . . . . . . . . . . . . . . . . 2-9
Transparent Remote Management Control Using RFC 1490
Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
9024-A2-GB20-40
December 1998
Contents
Typical Applications
H SLV Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
H Access-to-Frame Relay Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
H Mixing FrameSaver Units in Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Using All 9624 FrameSaver Units at Remote Sites . . . . . . . . . . . . . . . 3-5
Mixing 912x and 962x FrameSaver Units at Remote Sites . . . . . . . . 3-6
H Patented PVC Multiplexing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
H Using Auto-Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
User Interface
H Interfaces to the FrameSaver SLV 9x24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
FrameSaver Units Faceplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Async Terminal User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Network Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
H Menu Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Main Menu Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
H Screen Format Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
H What Affects Screen Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
H Screen Work Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
H Navigating the Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Keyboard Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Screen Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
H Using the Menu-Driven User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Selecting from a Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Selecting a Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Making Input Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Switching Between Screen Work Areas . . . . . . . . . . . . . . . . . . . . . . . . 4-8
ii
December 1998
9024-A2-GB20-40
Contents
9024-A2-GB20-40
December 1998
iii
Contents
6-1
6-2
6-3
6-4
6-4
6-4
6-5
6-6
6-7
6-9
6-10
6-12
6-14
6-15
7-1
7-3
7-4
7-4
iv
December 1998
9024-A2-GB20-40
Contents
Setup
H Considerations When Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Selecting a Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Minimal Configuration Before Deploying Remote Units . . . . . . . . . . . 8-2
H Entering System Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
H Setting the System Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
H Configuring the FrameSaver Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Configuration Option Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Accessing and Displaying Configuration Options . . . . . . . . . . . . . . . . 8-6
Changing Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Saving Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
H Setting Up Auto-Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Changing the Frame Relay Discovery Mode . . . . . . . . . . . . . . . . . . . . 8-8
Configuration Option
H Setting Up Each Physical Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Configuring the FrameSaver 9624 DDS Network Interface . . . . . . . . 9-3
Configuring the FrameSaver 9124 T1 Network Interface . . . . . . . . . . 9-4
Configuring the DSX-1 Interface (9124 Only) . . . . . . . . . . . . . . . . . . . . 9-7
Assigning a DSX-1 Time Slot Signaling Method (9124 Only) . . . . . . 9-9
Assigning Time Slots (9124 Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Configuring Port-1 Physical Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
H Configuring Frame Relay LMI for the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
H Configuring DLCI Records for Each Interface . . . . . . . . . . . . . . . . . . . . . . . 9-16
H Configuring PVC Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20
H Configuring Management PVCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-21
H Setting Up Other Management and Communication Options . . . . . . . . . . 9-24
Configuring the Communication Protocol . . . . . . . . . . . . . . . . . . . . . . . 9-24
Configuring SNMP Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Configuring SNMP NMS Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-28
Configuring SNMP Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-29
H Configuring SNMP Trap Dial-Out Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-34
H Setting Up the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Configuring the Communication Port . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
Configuring the COM Port to Support an External Device . . . . . . . . . 9-40
Configuring Telnet and/or FTP Session Support . . . . . . . . . . . . . . . . . 9-43
H Configuring General Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-46
9024-A2-GB20-40
December 1998
Contents
11
vi
December 1998
9024-A2-GB20-40
Contents
13 Troubleshooting
H What Are the Troubleshooting Features? . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
H How Do I Know There Is a Problem? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Supported SNMP Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3
H Troubleshooting Problem Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4
FrameSaver Device Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4
Frame Relay PVC Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-5
H Tests Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-6
Test Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-7
9024-A2-GB20-40
December 1998
vii
Contents
. . . . . . . . . . . . . . . . . . . . . . . . . . 13-16
Menu Hierarchy
H Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
IP Addressing
H Selecting an IP Addressing Scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
H IP Addressing Scheme Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Direct PVCs to Remote FrameSaver Units . . . . . . . . . . . . . . . . . . . . . . B-2
Routing to Remote FrameSaver Units on the Same Subnet . . . . . . . B-3
Routing to Remote FrameSaver Units Using Different Subnets . . . . B-4
Routing to Remote FrameSaver Units Using Routers . . . . . . . . . . . . . B-5
Assigning IP Addresses and Subnet Masks . . . . . . . . . . . . . . . . . . . . . B-6
viii
December 1998
9024-A2-GB20-40
Contents
Installation Instructions
H Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
H Package Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
H Installing the Power Supply and Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-3
H Connecting the COM Port to an Async Terminal . . . . . . . . . . . . . . . . . . . . . E-4
H Troubleshooting Power and COM Port Connections . . . . . . . . . . . . . . . . . E-5
H A Quick Guide to Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-6
H Installing and Setting Up the FrameSaver SLV . . . . . . . . . . . . . . . . . . . . . . E-7
Verifying that Self-Test Passed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-7
H Configuring the FrameSaver 9x24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-7
Entering Time Slot Assignments (9124 Only) . . . . . . . . . . . . . . . . . . . . E-8
Setting Up for Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-9
Setting Up Auto-Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-10
H Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-11
9024-A2-GB20-40
December 1998
ix
Contents
Technical Specifications
Equipment List
H Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-1
H Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-3
Glossary
Index
December 1998
9024-A2-GB20-40
Document Organization
9024-A2-GB20-40
Section
Description
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
December 1998
xi
xii
Section
Description
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 13
Appendix A
Appendix B
Appendix C
Appendix D
Appendix E
Appendix F
December 1998
9024-A2-GB20-40
Section
Description
Appendix G
Technical Specifications.
Appendix H
Equipment List.
Glossary
Index
Conventions Used
Convention Used
When Used
Italic
Menu sequence:
9024-A2-GB20-40
( Path:)
Brackets [ ]
December 1998
xiii
Product-Related Documents
Document Number
Document Title
9024-A2-GL10
7800-A2-GB26
7800-A2-GB28
NetScout Documentation:
2930-170
2930-610
2930-620
09-10020-005
09-10050-002
09-10070-001
xiv
December 1998
9024-A2-GB20-40
1
Overview
The FrameSavert SLV (Service Level Verifier) 9124 or 9624 provides increased
manageability, monitoring, and diagnostics so customers can identify problems
more efficiently, troubleshoot those problems faster, and maximize their network
to control costs.
It provides everything needed to effectively and economically monitor network
service levels, plus:
H
9024-A2-GB20-40
December 1998
1-1
Diagnostic functions that provide the tools to repair problems, not just identify
them, include:
Selectable RMON2 buckets so that you control the granularity of the data
collected when troubleshooting a problem or investigating specific
network conditions.
Instantaneous and accurate burst and dropped packets analysis that is
based upon actual data, not averaging, which simply identifies that there
is a problem.
Continuous background latency testing, run in the background without
interfering with normal operation.
Unique nondisruptive frame relay diagnostics, sent independent from the
router, facilitating troubleshooting and allowing network operators to test
a DLCI fully before using it to run production traffic, as well as reduce
trouble calls resulting from misconfigured DLCIs.
Detailed information that helps determine the reason for missed service
level agreements instead of simply alerting the customer to the existence
of network problems.
1-2
December 1998
9024-A2-GB20-40
9024-A2-GB20-40
FrameSaver SLV units provide Layer 13 (physical, frame relay, and network)
monitoring and statistics.
December 1998
1-3
1-4
December 1998
9024-A2-GB20-40
9024-A2-GB20-40
December 1998
1-5
See Chapter 5, Using an OpenLane NMS Solution, for OpenLane reports and
additional information.
1-6
December 1998
9024-A2-GB20-40
Frame Relay Aware (FRAW). Provides support for diagnostic and network
management features over the frame relay network.
Supports multiple PVCs on an interface.
Provides monitoring of CIRs on a per-PVC basis.
Supports the LMIs (Local Management Interfaces) Annex-A, Annex-D,
and Standard UNI (User Network Interface) management protocol.
Provides unique nondisruptive diagnostic capabilities, including PVC
loopbacks and pattern tests.
Supports inband management channels over the frame relay network
using dedicated PVCs.
Multiplexes management channels with the bandwidth of specific
data-carrying PVCs over the frame relay network using a proprietary
mechanism, which is patented.
Multiplexes data-carrying PVCs into a single PVC through the network.
Multiple PVCs, going to the same location, can be aggregated onto a
single network PVC using a patented multiplexing technique called
embedded DLCIs (EDLCIs).
9024-A2-GB20-40
December 1998
1-7
Inverse ARP and Standard RIP Support. Provides Inverse ARP support to
the router connected to Port-1 or a dedicated PVC through the network so
the frame relay router at one end of a management PVC can acquire the IP
address of the FrameSaver unit at the other end of the PVC.
Setting a FrameSaver units management PVC RIP option to Standard_out
permits frame relay routers to automatically learn the routes to all
FrameSaver units connected to this unit so the routes do not have to be
entered manually.
1-8
December 1998
9024-A2-GB20-40
Description
Standard
Annex-A Specified by Q.933, Annex A
Annex-D Specified by ANSI T1.617, Annex D
Management Links
9024-A2-GB20-40
December 1998
1-9
Data Port Rates. FrameSaver SLV units support the following interface rates:
Feature
Data Rates
DDS Network 56 or
64 kbps clear channel,
automatically set to the
network rate.
Port-1 56 or 64 kbps;
automatically set to the
network rate.
COM Port:
H Asynchronous 9.6, 14.4, 19.2, 28.8, 38.4, 57.6, and
115.2 kbps
H Synchronous 9.6, 14.4, 19.2, 28.8, and 38.4 kbps
Standard Interfaces
1-10
December 1998
9024-A2-GB20-40
Status menu
Provides statistical
data collection for:
Provides statistical
data collection for:
H Physical interfaces
H Physical interfaces
H Frame Relay
H Frame Relay
H DLCIs
H T1 Network interface
H Port-1
signal status
H Port-1
User-Selectable Ranges for Frame and Burst Sizes. A feature used when
collecting statistical data and to adjust granularity when troubleshooting a
problem. This feature increases measurement and planning accuracy, and is
only provided by Paradyne at this time.
Using DCE Manager, upper and lower limits are set for each buckets size, or
range. Based upon these limits, data is deposited into the appropriate bucket.
A bucket is all the data collected for a specified range. The data accumulated
in these buckets is used for graphs and reports, and can be used to trigger
an alarm.
This feature allows network managers to keep the network more fully loaded
when measuring traffic levels by helping to ensure that key traffic is not
classified as excess burst and subject to being discarded.
Network managers can focus on a particular performance range by adjusting
the bucket definitions to allow for smaller buckets and greater granularity
across a particular measurement range.
9024-A2-GB20-40
December 1998
1-11
Frame Delivery Ratios (FDR) and Data Delivery Ratios (DDR). Provides
a method for determining the number of frames or bytes dropped by the
network. These ratios are calculated by dividing the frames or bytes delivered
(actually received by the far-end device) by the packets or bytes offered
(sent).
Delivery ratio features include:
Frame Delivery Ratio within CIR (FDRc)
Frame Delivery Ratio exceeding CIR (FDRe)
Data Delivery Ratio within CIR (DDRc)
Data Delivery Ratio exceeding CIR (DDRe)
Total FDR for all frames transmitted
Total DDR for all frames transmitted
These ratios are available through SNMP.
Exceeding CIR
H Rx Frames with DE
H Tx and Rx BECN Frames
H Rx FECN Frames
H Tx FECN Frames 2
H Far End DLCI and IP Address
(Network only)
1
2
1-12
(Network only)
H Inbound Dropped Frames and
December 1998
9024-A2-GB20-40
Total Errors
Invalid Rx Frames
Short and Long Rx Frames
Invalid and Unknown DLCIs
Unknown Errors
LMI Protocol
Status Message Received
Total LMI Errors
Number of Inactives
H Rx Non-octet Frames
H Rx CRC Errors
H Unavailable Seconds 2
(Port-1 only)
1
2
9024-A2-GB20-40
December 1998
1-13
Physical Tests:
Network Physical Tests:
H Local Loopbacks:
H CSU Loopback
Line Loopback
Payload Loopback
Repeater Loopback
H DSU Loopback
H Send and Monitor 511 pattern
H Remote Loopbacks:
H Local Loopbacks:
Line Loopback
Payload Loopback
Repeater Loopback
H Pattern Tests
By using SNMP MIB test commands when using the OpenLane DCE
Manager as the user interface, you can perform the all the same tests except
for the IP Ping test and Self-test.
See Tests Available in Chapter 13, Troubleshooting, for additional testing
information.
1-14
December 1998
9024-A2-GB20-40
Description
Benefit
FR Discovery
9024-A2-GB20-40
December 1998
1-15
Feature
Central Site
FrameSaver
SLV 9124
Remote Site
FrameSaver
SLV 9124
Remote Site
FrameSaver
SLV 9624
120
64
122
66
10
1-16
December 1998
9024-A2-GB20-40
How Controlled
Disable:
H SNMP Management General SNMP
Management options
H Telnet Session Telnet and FTP Sessions options
H External Device Commands External Device
Specifying a community
name and access type
Management options.
H Enable Access Type SNMP NMS Security
options.
Specifying selected NMS
IP addresses
9024-A2-GB20-40
December 1998
1-17
1-18
MIB
Description
MIB II
(RFC 1213 and RFC 1573)
DS1/E1 MIB
(RFC 1406)
RS-232-Like MIB
(RFC 1659)
Enterprise MIB
December 1998
9024-A2-GB20-40
MIB
Description
Download Paradyne MIBs from our World Wide Web site at:
http://www.paradyne.com
Select Service & Support, then MIBs.
9024-A2-GB20-40
December 1998
1-19
1-20
December 1998
9024-A2-GB20-40
Management Control
2
Overview
This chapter contains customer end user and service provider management
overviews, followed by the steps needed to provide local and remote
management connectivity to the FrameSaver unit.
You need to select and configure:
H
9024-A2-GB20-40
December 1998
2-1
Management Control
Central
Site
Frame
Relay
Network
Frame
Relay FrameSaver
9124
Router
Unit
Customer
Branch 2
Customer
Branch 1
Frame
Relay
Router
PVCs Containing
Multiplexed Management
EDLCIs and
Customer Data
FrameSaver
9124
Unit
FrameSaver
9124
Unit
Frame
Relay
Router
98-15870
Physical Connection
PVC Connection (Using EDLCIs)
PVC Connection (Using Standard DLCIs)
For details configuring in-band management links to the central and remote site
FrameSaver units, see Configuring Management PVCs in Chapter 9,
Configuration Options.
2-2
December 1998
9024-A2-GB20-40
Management Control
Customer
NMS
Service
Provider
NMS
Central
Site
Frame
Relay
Switch
Frame
Relay FrameSaver
9124 Unit
Router
Frame
Relay
Switch
Frame
Relay
Switch
Network
Control
Center
Frame
Relay
Switch
Customer
Branch 2
Customer
Branch 1
Frame
Relay
Router
FrameSaver
962x Unit
FrameSaver
962x Unit
Frame
Relay
Router
Physical Connection
PVC Connection (Using EDLCIs)
PVC Connection (Using Standard Non-multiplexed DLCI)
98-15875-01
The service providers diagnostic capabilities are greatly enhanced using this
topology. Service provider troubleshooting and management of the customers
network is completely independent of the customers routers. PVC Loopbacks
and Pattern tests can be performed without disrupting customer data.
9024-A2-GB20-40
December 1998
2-3
Management Control
DTE port configured with a frame relay management PVC, with the router
providing RFC 1490 or Cisco encapsulation of the IP traffic.
COM port connected to the manager or router for an SNMP management link
using UDP/IP and either PPP or SLIP as the link layer.
COM port connected to an external LAN adapter for Ethernet or Token Ring
connectivity for Telnet or SNMP management.
Dedicated frame relay PVC between FrameSaver units at each end of the
circuit for in-band management. This is required when communicating with
non-FrameSaver equipment.
External modems connected to FrameSaver unit COM port and the NMS for
out-of-band management.
2-4
Connect an external device (modem, LAN adapter, etc.) to the COM port.
December 1998
9024-A2-GB20-40
Management Control
Frame Relay
RFC 1490
IP Router
FrameSaver Unit
WAN Link
DCE
Port
DTE
Port
NET
Port
2 Configured PVCs
1 for Management Data
1 for Customer Data
1 Cable
Frame
Relay
Network
Physical Connection
PVC Connection
98-15860
In this configuration, the FrameSaver unit depends on the router for management
connectivity. User data PVCs share the same port as the management PVC. No
additional cables need to be purchased.
The FrameSaver unit provides Inverse ARP and Standard RIP Version 1 support
for the router being used for management. Using this feature, the router can
automatically learn the IP address of all FrameSaver units at the other end of a
management PVC so these routes do not have to be manually entered. This is
the preferred method (see the Primary and Alternate Link RIP options in
Table 9-9, Management PVC Options, in Chapter 9, Configuration Options, for
additional information).
NOTE:
If the Inverse ARP and Standard RIP feature is not used, the router to be
used for management must configure a local PVC between the router and the
FrameSaver unit to support RFC 1490 or Cisco encapsulation. Typically, this
is done using a map or subinterface statement on the router. If the
FrameSaver unit is located with the NMS at the central site and in-band
management through the frame relay network is desired to manage remote
site units, map statements must also be added to the router for the remote
units.
Depending upon the router, a single subinterface statement using a subnet
may be used instead of multiple map statements. The subinterface method
assumes that all the FrameSaver units are on a different subnet than the
end-point routers.
9024-A2-GB20-40
December 1998
2-5
Management Control
DTE FrameSaver
Unit
Port
DCE
Port
Frame
Relay
Network
WAN Link
AUX
Port
COM
Port
NET
Port
Management Data
Physical Connection
2 Cables
1 for Management Data
1 for Customer Data
PVC Connection
98-15861
NOTE:
When Port Use is set to Net Link on an asynchronous Port, the RIP option
must be disabled.
When the communication (COM ) port is configured as the IP management link,
the async terminal interface is accessible through Telnet. See Table 9-17, Telnet
and FTP Session Options, in Chapter 9, Configuration Options, for information
about the Telnet options.
2-6
December 1998
9024-A2-GB20-40
Management Control
SNMP
Agent
WAN Link
Frame
Relay
Network
Async or
VT100
Terminal
COM
Port
External
Modem
External
Modem
-or-
SNMP
NMS
VT100 Emulation
and Telnet or
NMS using SNMP
PSTN
98-14964a
Using this out-of-band example, configure call processing using the External
Device (COM Port) configuration options, selected from the User Interface menu.
Menu selection sequence:
Main Menu Configuration User Interface External Device (COM Port)
See Table 9-16, External Device (COM Port) Options, in in Chapter 9,
Configuration Options, for information about these options.
If connecting to an external device like a LAN adapter, configure the
Communication Port options Port Use to Net Link, then Link Protocol for PPP.
Menu selection sequence:
Main Menu Configuration User Interface Communication Port, then
Main Menu Configuration Management and Communication
Communication Protocol, respectively.
9024-A2-GB20-40
December 1998
2-7
Management Control
FrameSaver
Unit A
DLCI 20
Management
Data
Frame
Relay
Network
FramerSaver
Unit B
DLCI 60
Customer
Data
Frame
Relay
Router
Physical Connection
PVC Connection
(Using Shared PVC)
Frame
Relay
Router
98-15863
The FrameSaver unit provides Inverse ARP and Standard RIP Version 1 support
for the router being used for management. Using this feature, the router can
automatically learn the IP address of all FrameSaver units at the other end of a
management PVC so these routes do not have to be manually entered. This is
the preferred method (see the Primary and Alternate Link RIP options in
Table 9-9, Management PVC Options, in Chapter 9, Configuration Options, for
additional information).
If not using the Inverse ARP and Standard RIP feature to access remote sites,
map or subinterface statements must be added to the router at the central site to
ensure that management traffic destined for the remote site units is routed to the
FrameSaver unit at the central site by the router. Once traffic gets to the central
site FrameSaver unit, it is rerouted to the appropriate remote site FrameSaver
units.
2-8
December 1998
9024-A2-GB20-40
Management Control
If desired, higher priority may be given to DLCIs carrying customer data. When
configuring an embedded DLCI ( EDLCI) for management data, the DE (discard
eligible) bit may be set. When there is traffic congestion, the network discards the
EDLCIs since they are already marked discard eligible.
FrameSaver
Unit A
DLCI 60
Frame
Relay
Network
DLCI 20
Physical Connection
PVC Connection
(Using Dedicated PVC)
Non-FrameSaver
Unit B
Network
Operation
Center
Router
98-15862
9024-A2-GB20-40
December 1998
2-9
Management Control
1 PVC
SNMP NMS
FrameSaver
Unit B
FrameSaver
Unit A
Frame
Relay
Network
WAN
Link
WAN
Link
1 Cable
2 PVCs
1 Cable
1 PVC
Frame
Relay
RFC 1490
Router B
Frame
Relay
RFC 1490
Router A
Physical Connection
PVC Connection
VT100
Emulation
and Telnet or
NMS using
SNMP
98-15864
NOTE:
This is not an optimum method due to router-dependency at the remote site,
which can make fault isolation more difficult when there is a LAN or router
failure.
2-10
December 1998
9024-A2-GB20-40
Typical Applications
3
SLV Application
Typical remote monitoring (RMON) applications are to put either:
H
FrameSaver SLV units with RMON capability at the central and remote sites
using FrameSaver SLV 9124 and/or 9624 units, or
Full NetScout RMON probes at the central sites and using FrameSaver 9124
units at regional and remote sites.
The SLV (Service Level Verifier) application shown below provides RMON
(remote monitoring capability) at the central site and the remote sites. This
capability provides Physical, Frame Relay, and Network layer protocol statistical
buckets for remote troubleshooting and frame relay SLV monitoring.
Central
Site
Paradyne OpenLane
and NetScout
NMS Application
Remote
Sites
Frame
Relay
Router
FrameSaver
9124
Unit
Frame
Relay
Router
Frame
Relay
Network
Frame
Relay
Router
FrameSaver
9124
Unit
FrameSaver
9624
Unit
FrameSaver
9624
Unit
9024-A2-GB20-40
December 1998
Frame
Relay
Router
98-15874
3-1
Typical Applications
Frame
Relay
Network
NetScout
Probe
Frame
Relay
Router
FrameSaver
9124
Unit
Remote
Sites
Frame
Relay
Router
FrameSaver
9124
Unit
Frame
Relay
Router
FrameSaver
9624
Unit
Frame
Relay
Router
FrameSaver
9624
Unit
98-15873
3-2
December 1998
9024-A2-GB20-40
Typical Applications
Token
Ring
FrameSaver
9624
Unit
Token
Ring
Frame
Relay
Router
Frame
Relay
Router
56K DDS
FrameSaver
9124
Unit
1.5M T1
Frame
Relay
Network
PVCs
Physical Connection
PVC Connection
Frame
Relay
Router
256K T1
FrameSaver
9124
Unit
Ethernet
98-15869
In this example, the FrameSaver units use their physical connection to the T1 or
DDS network to gain access to the frame relay network via logical PVC
connections.
FrameSaver 9624 units operate at 56 kbps full-duplex (as shown), or 64 kbps
clear-channel operation when available in an area. Access to the DDS network is
through the units RJ48S interface.
Using FrameSaver 9124 units or fractional T1, T1 access to the frame relay
service is through a frame relay router connected to each FrameSaver unit. Using
their physical connection to the T1 network, the FrameSaver units gain access to
the frame relay network via logical PVC connections. Access to the T1 network is
through the units RJ48C interface.
The application configurations in the following sections show this access.
9024-A2-GB20-40
December 1998
3-3
Typical Applications
3-4
A FrameSaver 9124 unit providing voice service (e.g., SDN, Megacom, etc.)
at some remote sites where RMON is also desired, with a FrameSaver 9124
at the central site, and FrameSaver 9624s at other remote sites.
December 1998
9024-A2-GB20-40
Typical Applications
At the central site, the FrameSaver 9124 with increased memory supports up
to 120 remote sites; the standard FrameSaver 9124 supports up to 64
remote sites. In typical applications, a circuit-multiplexed PVC is expected
from each remote unit containing a PVC from the data port, plus a PVC for
management.
At remote sites, two multiplexed DLCIs from each FrameSaver unit are
aggregated onto one PVC going through the frame relay network to the
central site, each units multiplexed DLCI containing traffic from its data port,
with one DLCI for management.
Frame
Relay
Network
Customer
NMS
FrameSaver
9624
Unit
FT1
Network
56K DDS
Central
Site
FR
FrameSaver
9624
Unit
56K DDS
T1
192K
Frame
Relay
Router
FR
FrameSaver
9124
Unit
Frame
Relay
Router
PVCs
FR = Frame Relay
Physical Connection
PVC Connection
Frame
Relay
Router
FR
Frame
Relay
Router
98-15871
This PVC multiplexing is a patented method that provides the ability to multiplex
frame relay frames coming from multiple DLCIs onto a single DLCI, sharing a
single PVC connection.
9024-A2-GB20-40
December 1998
3-5
Typical Applications
PBX
FT1
Network
NetScout
NMS
Network-Based
Voice Service
Central
Site
T1
192K
Frame
Relay
Router
PBX
Frame
Relay
Network
FR = Frame Relay
DSX-1
FR
Port 1
FrameSaver
9620
Access
56K DDS Unit
T1
FR
FrameSaver
9624
Unit
56K DDS
FrameSaver
9124
Unit
PVCs
DSX-1
FrameSaver
9120
Access
Unit
Physical Connection
FR
Frame
Relay
Router
Frame
Relay
Router
Frame
Relay
Router
98-15872
PVC Connection
In this illustration, the remote site shown as a 9120 unit can be a 9124, as shown
in the SLV Application on page 3-1.
3-6
December 1998
9024-A2-GB20-40
Typical Applications
Customer
Data
Frame
Relay
Router
FrameSaver
Unit
FR
FR
Frame
Relay
Network
Management
Data
PVCs Contain
Multiplexed
Management
EDLCIs and
Customer Data
FrameSaver
Unit
FR
FR
Frame
Relay
Router
Physical Connection
PVC Connection
FR = Frame Relay
98-15865
The example shows frame relay data coming in over Port 1, with the frames
being multiplexed onto a single network connection. PVCs are aggregated in the
same manner.
This sharing of PVCs (i.e., multiplexing user DLCIs with management
data/frames with user data/frames) is a proprietary method, which is patented.
When using this method:
9024-A2-GB20-40
The first EDLCI, EDLCI 0, is used for the Port-1 data, and no overhead is
associated with the multiplexing. Subsequent DLCIs have two bytes of
overhead associated with them. These are typically management DLCIs.
December 1998
3-7
Typical Applications
Using Auto-Configuration
When the FR (frame relay) Discovery feature is used, DLCI configuration and
PVC connection occur automatically. Based upon the network LMI status
response message, the FrameSaver unit discovers network DLCIs and
captures the networks CIR (committed information rate), provided the network
switch supports this feature (e.g., Stratacom switch DLCI plus CIR). Network and
Port interface DLCIs are created automatically to correspond with DLCIs
discovered from the network, and the FrameSaver unit connects them.
All automatically-configured DLCIs are multiplexed, which creates a management
diagnostic EDLCI (embedded DLCI). When management PVCs are multiplexed
with data PVCs, two DLCIs are created from the network DLCI, one matching
DLCI for data on Port-1, and another for management (Mgm) information.
If the unit at the other end is not a FrameSaver unit, PVC diagnostic tests and
SLV communication between FrameSaver units are disruptive to customer data.
This is because only FrameSaver models currently support PVC multiplexing and
PVC diagnostics.
The following illustration shows the DLCI records and PVC connections created
when a frame relay discovery method is selected. The tables illustrate the
automatic configuration that takes place within the FrameSaver unit.
Refer to Setting Up Auto-Configuration in Chapter 8, Setup, for additional
information.
This example shows the 1-port management application (1MPort).
FrameSaver Unit
DTE
Mgm201
DLCI 201
Port 1
DLCI 201
NET Port
Network Side
of LMI
User Side
of LMI
Physical Connection
Frame
Relay
Network
Contains 2 EDLCIs:
Port-1
Management (Mgm)
PVC Connection
3-8
98-15866
FR Discovery
Selection
Source
Interface
Source
DLCI
Destination
Interface
Destination Destination
DLCI
EDLCI
Port-1
DLCI 201
Network (NET)
DLCI 201
Internal
Mgm201
December 1998
EDLCI 0
EDLCI 2
9024-A2-GB20-40
Typical Applications
DLCI 201
Port 1
NET Port
Network Side
of LMI
User Side
of LMI
Frame
Relay
Network
Contains 1 EDLCI:
Port-1
Physical Connection
98-15867
PVC Connection
9024-A2-GB20-40
FR Discovery
Selection
Source
Interface
Source
DLCI
Destination
Interface
Destination Destination
DLCI
EDLCI
Port-1
DLCI 201
Network (NET)
DLCI 201
December 1998
EDLCI 0
3-9
Typical Applications
3-10
December 1998
9024-A2-GB20-40
User Interface
4
Interfaces to the FrameSaver SLV 9x24
Your interfaces to the FrameSaver SLV 9124 or 9624 unit are the front panel
LEDs, the menu-driven user interface, and SNMP (simple network management
protocol) network management. These interfaces provide feedback and status for
the FrameSaver unit.
This chapter tells you how to set up and navigate the menu-driven user interface.
Network Management
Acting as an SNMP agent, the FrameSaver unit supports external management
by an SNMP manager via industry-standard and enterprise-specific management
information base (MIB) objects.
Refer to SNMP Management Capabilities in Chapter 1, About the FrameSaver
SLV, for supported MIB objects.
9024-A2-GB20-40
December 1998
4-1
User Interface
Menu Hierarchy
The menu hierarchy represents the organization of the FrameSaver units menus
and screens. Refer to Appendix A, Menu Hierarchy, for a pictorial view.
To . . .
Status
Test
Configuration
Auto-Configuration
Control
Control the user interface for call setup, device naming, login
administration, and selecting software releases. Also, to initiate
a power-on reset of the FrameSaver unit.
NOTE:
The logins access level appears at the top of the screen unless no security
has been set up.
4-2
December 1998
9024-A2-GB20-40
User Interface
To . . .
Menu selection
Input
Display
9024-A2-GB20-40
Security access level The security level set by the system administrator
for each user.
December 1998
4-3
User Interface
Menu Path
main /config/port/physical
Device Name: Node A
Device
Name
Transmit Clock:
Invert Transmit Clock:
Port (DTE) Initiated Loopbacks:
Control Leads Supported:
Screen
Area
Function
Keys Area
Internal
Disable
Disable
Both
Message Area
Screen Format
Description
Menu Path
Device Name
9x24
Screen Area
Message Area
4-4
December 1998
9024-A2-GB20-40
User Interface
Switching between the two screen work areas using function keys.
Keyboard Keys
Use the following keyboard keys to navigate within the screen area:
9024-A2-GB20-40
Press . . .
To . . .
Ctrl-a
Esc
Backspace
Spacebar
Delete (Del)
Up Arrow or Ctrl-u
Ctrl-l
Enter (Return)
December 1998
4-5
User Interface
4-6
Select . . .
M or m
MainMenu
E or e
Exit
N or n
New
O or o
Modify
L or l
De l ete
Delete data.
S or s
Save
Save information.
R or r
Refresh
V or v
PVCs
C or c
ClrStats
U or u
PgUp
D or d
PgDn
December 1998
9024-A2-GB20-40
User Interface
" Procedure
To make a menu selection:
1. Tab or press the arrow keys to position the cursor on a menu selection. Each
menu selection is highlighted as you press the key to move the cursor from
position to position.
2. Press Return. The selected menu or screen appears.
3. Continue Steps 1 and 2 until you reach the screen you want.
Refer to Appendix A, Menu Hierarchy, for a pictorial guide through menu
selections.
Selecting a Field
Once you reach the desired menu or screen, select a field to view or change, or
to issue a command. Press the Tab or right arrow key to select a field within a
menu. The current setting or value appears to the right of the field.
Example:
To change the test duration time from 10 minutes to 15 minutes:
Main Menu Configuration Load Configuration From: Current
Configuration General, Tab to the Test Duration (min) field, enter 15,
then press Enter.
Example:
To add or delete a login, select Control from the Main Menu, select Administer
Logins from the Control menu, then type n ( New) or l (De l ete) and press Enter.
Main Menu Control Administer Logins [New/Delete]
9024-A2-GB20-40
December 1998
4-7
User Interface
Example:
Entering bjk as a users Login ID on the Administer Logins screen ( from the
Control menu/branch ).
H
Type in (enter) the first letter(s) of a field value or command, using the
FrameSaver units character-matching feature.
Example:
When configuring a ports physical characteristics with the Control Leads
Supported configuration option/field selected ( possible settings include
Disable, DTR, RTS, and Both ), entering d or D displays the first value starting
with d Disable. In this example, entering dt or DT would display DTR as the
selection.
H
Switch from the screen area to the function keys area and select or enter the
designated function key. See Switching Between Screen Work Areas below
for an example.
If a field is blank and the System Messages and Field Values screen area
displays valid selections, press the spacebar; the first valid setting for the field
appears. Continue pressing the spacebar to scroll through other possible
settings.
" Procedure
To access and use the function keys area:
1. Press Ctrl-a to switch from the screen area to the function keys area.
2. Select either the functions designated (underlined) character or Tab to the
desired function key.
Example:
To save a configuration option change, enter s or S ( Save).
3. Press Return. The function is performed.
4. To return to the screen area, press Ctrl-a again.
4-8
December 1998
9024-A2-GB20-40
5
This chapter includes:
H
Adding FrameSaver SLV units to the network and creating PVC connections.
Diagnostic focus
Alarm and operational status monitoring
WAN errors and congestion monitoring
Nondisruptive network integrity checks and latency tests
Capacity analysis
Throughput utilization
Data delivery and congestion analysis
Patent pending PVC Data Delivery Analysis
9024-A2-GB20-40
December 1998
5-1
OpenLane DCE Manager Users Guide to help you set up and configure
devices and their interfaces; and monitor, operate, and perform diagnostic
testing using the Unix-based management application.
OpenLane Performance Wizard Users Guide to query devices for both real
time and historical data, and to display graphs.
Install the OpenLane DCE Manager for Unix or Windows software and open
the application as specified in the applicable Users Guide.
Use the Autodiscovery feature to discover the new FrameSaver SLV units.
Refer to the appropriate Users Guide for installation and setup, and information
about accessing and managing the FrameSaver SLV unit through OpenLane
DCE Manager:
5-2
December 1998
9024-A2-GB20-40
9024-A2-GB20-40
Install the OpenLane Performance Wizard software and open the application.
Add frame relay agents to the Device Explorer, unless using DCE Manager.
December 1998
5-3
The OpenLane Performance Wizard Device Explorer window opens. This window
has three columns of information:
H
End Point Shows the devices in the network and their interfaces.
Based upon the item that is highlighted, appropriate graph selection buttons
appear near the bottom of the window. Once a graph window is open, other
graphs can be launched from the graph selections under the menu bar.
Notice the green icon at the bottom of the window. Move the cursor over the icon
and the status message says Historical Daemon Running. If the Historical
Daemon is not running, a red circle with a slash through it overlays the icon.
5-4
December 1998
9024-A2-GB20-40
" Procedure
To add an SLV unit from HP OpenView or NetView:
1. Use the HP OpenView or NetView autodiscovery feature to create submaps
and discover an SLV unit.
2. Click on the submap containing the SLV unit, then click on the icon for
the unit.
3. Use the following HP OpenView menu selection sequence to access
Performance Wizard Device Explorer:
Windows: Control Performance Wizard Device Explorer
Unix: Performance Performance Wizard Device Explorer
The OpenLane Performance Wizard Device Explorer window opens so you
can change or verify the Community Name and view the graphs.
Refer to your DCE Manager Users Guide for additional information.
" Procedure
To add an SLV unit from Performance Wizard Device Explorer:
1. Select New Device... from the File menu. The New Device dialog box opens.
9024-A2-GB20-40
December 1998
5-5
" Procedure
To specify collection of historical data:
1. Select an interface or PVC so it is highlighted.
2. Click the right mouse button and select Historical Collection... from the menu.
The following dialog box opens.
3. Change the frequency of samples to be taken and the unit of time to be used
for each of the graphical views.
4. Click on the Active box for the graphical views wanted so a checkmark
appears in the box.
5. Select the Test button to verify that the data collection parameters are
correct. OK should appear in the message area.
6. Select the OK button. The Edit Historical Collection dialog box closes, and an
OK appears under the Historical Collection column for the interface or PVC
selected, and for the device.
7. Click on Action at the menu bar, and select Start Historical Daemon if it is not
currently running. Check the lower right corner of the Device Explorer window
to see whether Historical Daemon is running (see the example on
page 5-4).
5-6
December 1998
9024-A2-GB20-40
" Procedure
To access the NetScout Manager Plus main window:
1. Select Start NetScout Manager from the Action menu.
The NetScout Manager Plus main window appears.
2. Select the FrameRelay radio button from the agent type selection bar (on the
left side of the window).
9024-A2-GB20-40
December 1998
5-7
" Procedure
To create PVC definitions:
1. From Device Explorer, select a devices DLCI so it is highlighted.
2. Click the right mouse button and select Connection... from the menu. The
Edit Connection dialog box opens, with the network collapsed.
3. Expand the remote network device in the device display area so that its
DLCIs are shown.
5-8
December 1998
9024-A2-GB20-40
Assist in troubleshooting.
" Procedure
To set frame and burst range parameters:
1. From Device Explorer, select a devices DLCI so it is highlighted.
2. Select Configure Device... from the Edit menu.
The Configure Device dialog box opens to the Frame Ranges tab, with the
Burst Ranges tab in the background.
3. Select the Burst Ranges tab to bring it to the forefront if you want to set Burst
Range Upper Limits.
The procedure for setting the frame size and burst upper limits is the same.
9024-A2-GB20-40
December 1998
5-9
4. Select a row in the box below the Frame Size Range Upper Limit (Octets) or
Burst Range Upper Limit (Octets) heading so it is highlighted, and the
selected value appears in the Edit box.
5. Change the Upper Limit value, and select the Apply button.
If you change the upper limit, the numbers under the Frame Size Range
Upper Limit (Octets) heading are re-sorted going from lowest to the highest.
When editing Upper Limits, you cannot:
Enter letters or characters; only numbers are permitted.
Have duplicate numbers; each range limit must be unique.
Enter a number lower than the lowest limit shown, or higher than the
highest limit, which is all 9s (e.g., 9999999).
6. Continue Steps 3 through 5 until all desired edit changes have been made,
then select the Set button. The changed settings become the new Upper
Limits.
" Procedure
To resynchronize:
1. Leave the current view and return to the Device Explorer main window.
2. Select Device Sync... from the File menu.
3. Return to the view where the error message appeared. The error message
should be gone.
If the error message is not cleared, see the OpenLane Performance Wizard
Users Guide, or the Help feature, for additional information.
5-10
December 1998
9024-A2-GB20-40
PVC Data Delivery Analysis Transmit Bit Burst Analysis As % CIR, Round
Trip Network Latency, End-to-End Data Delivery Success, and Transmit
Frame Size Distribution
Status and error messages appear in the messages area at the bottom of
Performance Wizard windows. If an error message appears, try and
resynchronize with the FrameSaver unit.
The following sections show and discuss the frame relay windows that can be
accessed when monitoring a FrameSaver SLV unit.
Refer to the OpenLane Performance Wizard Users Guide, or the Help feature,
for additional information.
9024-A2-GB20-40
December 1998
5-11
5-12
Throughput Shows the actual volume of data in kilobits per second for
both incoming and outgoing data over a physical link. The line speed is also
shown so you can easily see when the links physical capacity is about to be
exceeded.
December 1998
9024-A2-GB20-40
Heaviest Users Output Shows which DLCIs are generating the most
traffic over the frame relay link. Up to three high-volume DLCIs can be
shown.
This information can be viewed in two forms:
Graph The data shown for each DLCI is a percent of the line speed
over time. Up to three high-volume DLCIs can be shown.
Pie Chart The data shown for each DLCI is a percent of the total output
per the most recent snapshot.
NOTE:
Position the cursor over a particular DLCI within the graph and press the
right mouse button to display a menu which includes the DLCIs exact %
of Capacity. In the pie chart, the % of Capacity for the unused portion is
also shown.
If errors occurred when transmitted data bursts exceeded line capacity, looking at
the Heaviest Users should indicate the DLCI(s) most responsible for the problem.
Once identified, PVCs generating the greatest amount of traffic can be examined
further.
" Procedure
To immediately launch PVC graphs:
1. From within a Heaviest Users graph or pie chart, position the cursor over a
DLCI segment.
2. Press the right mouse button to display the menu.
3. Select either the PVC Throughput or PVC Congestion graph, or PVC Analysis
if viewing the aggregated summary for the network interface. See one of the
following:
PVC Throughput for end-to-end connectivity between units at both ends
of the PVC, and to see the types of errors that are being recorded by
each unit.
PVC Congestion for if the PVC is exceeding its contracted CIR and
whether it is causing network congestion.
PVC Analysis for a more complete view of network traffic. Only appears
for a network interface.
9024-A2-GB20-40
December 1998
5-13
5-14
December 1998
9024-A2-GB20-40
Throughput Shows the actual volume of data in frames per second for
both incoming and outgoing data over a physical link. The line speed is also
shown so you can easily see when the links physical capacity is about to be
exceeded.
If Frame Relay for Data Port 1 was selected, compare LMI Signaling Protocol
Errors against the Unknown Protocol Frames graph to see how many of the LMI
errors were due to wrong protocol being used.
See Frame Relay Performance Statistics in Chapter 11, Displaying System
Information, for additional information.
9024-A2-GB20-40
December 1998
5-15
5-16
December 1998
9024-A2-GB20-40
Throughput Shows the actual volume of data in frames per second for
both incoming and outgoing data over the T1 link.
Errored Frames Shows the number of frames per second during which a
Severely Errored Seconds or Bursty Errored Seconds condition existed for
both incoming and outgoing data over the T1 link, calculated on the percent
of the time interval shown.
Unknown Protocol Frames Shows the number of frames per second that
were counted when the unit could not recognize the protocol used in the
packet.
When errors occur on the T1 link, select the Diagnostic button under the menu
bar for additional insight to the problem.
See T1 Network Line Performance Statistics (9124) in Chapter 11, Displaying
System Information, for additional information on these types of errors.
9024-A2-GB20-40
December 1998
5-17
5-18
December 1998
9024-A2-GB20-40
Error Free Seconds Shows the amount of time during which no errored
seconds occurred on the T1 link, counted as a percentage of the time interval
shown.
When errors occur on the T1 link, select the Diagnostic button under the menu
bar for additional insight to the problem.
See Health and Status Messages and T1 Network Line Performance Statistics
(9124) in Chapter 11, Displaying System Information, for information on these
types of errors.
9024-A2-GB20-40
December 1998
5-19
Line Quality Shows the number of transmission errors that occurred on the
DDS link, counted in errors per second. The errors counted are No Signal,
Out of Service, and Out of Frame.
See Health and Status Messages and DDS Network Line Performance Statistics
(9624) in Chapter 11, Displaying System Information, for additional information on
these types of errors.
5-20
December 1998
9024-A2-GB20-40
PVC Throughput
Congestion and CIR issues are clearly identified by this window.
Using this window, you can determine end-to-end performance for a PVC. The
lines into the cloud change based upon the upper right radio button selected: Tx,
Rx, or Both directions. The radio buttons refer to the input and output of the
device.
Link Status next to each device indicate the links current status. Each device is
identified using a connection name, DLCI name, and DLCI number.
The Throughput graphs for each device shows the input and/or output for each
device. Lines are shown for CIR, physical link speed, and input and output in bits
per second.
9024-A2-GB20-40
December 1998
5-21
Variables that could appear in the panes below each graph include:
Variable Displayed
Indication
BECNs Received
BECNs seconds
FECNs Received
FECNs seconds
Congested seconds
5-22
December 1998
9024-A2-GB20-40
9024-A2-GB20-40
December 1998
5-23
Capacity Shows how a DLCIs capacity is being used for both incoming
and outgoing data. When the DLCIs allocated bandwidth is underutilized, it is
time to renegotiate CIR and excess burst size agreements.
The DLCIs capacity is calculated based upon its data rate and CIR, which is
provided in two graph views:
% of Port Speed Capacity Shows capacity calculated based upon the
FrameSaver units data rate.
% of CIR Capacity Shows capacity calculated based upon the
FrameSaver units CIR.
Compare how CIR and Line Speed on the graphs compare to the CIR and
Line Speed that had been configured, seen near the top of the window. The
percentages calculated are based upon those values.
When zero CIR has been configured, the speed of the links capacity is used
in the calculations instead of the speed of the DLCIs allocated capacity.
These graphs are used primarily for capacity planning or in CIR negotiations.
Throughput Shows the actual volume of data in kilobits per second for
both incoming and outgoing data over a frame relay PVC. Throughput only
appears when the port is connected to the frame relay network. CIR is also
shown so you can easily see when CIR is being exceeded.
When the DLCI is exceeding CIR, trying to deliver more data than was
contracted for, check the Round Trip Network Latency and End-to-End Data
Delivery graphs on the PVC Data Delivery Analysis window to verify that the
DLCI is the cause of apparent network problems.
When looking at these graphs, the % of Port Speed Capacity, % of CIR Capacity,
and Throughput line graph patterns should be essentially the same. The only
difference should be the scale values along the left side of each graph, based
upon the measurement being shown.
5-24
December 1998
9024-A2-GB20-40
You can view the Transmit Burst Analysis As % CIR and End-to-End Data
Delivery Success graphs in either Bits or Frames by changing the radio button
selection. In this example, the Frames radio button was selected.
9024-A2-GB20-40
December 1998
5-25
In most cases, transmission characteristics of the customers data rather than the
network is the cause of apparent network problems. This summary allows you to
determine the following:
H
Overutilization of the network, trying to deliver amounts of data well over CIR.
More packets are being sent than the receiving node can receive due to
differences in physical circuit capacity.
Any of these will cause the network switchs egress queue to fill, increasing
latency and data loss.
Correlate the time at which a problem occurred to the following graphs.
H
% of CIR
Indication
Blue
Less than or
equal to 99 %
Gold
100 199 %
Pink
200 299 %
Aqua
300 399 %
Yellow
When zero CIR has been configured, the percentage breakdowns are based
on link speed instead of DLCI speed.
If utilization is consistently under 50 % of CIR, the CIR contracted for should
be downgraded. If over 100 %, the DLCI may be ready for its CIR to be
upgraded.
When a DLCI is overutilizing the network, compare the Tx Bit Burst Analysis
graph against the following graphs to determine the cause:
End-to-End Data Delivery Success to see if frames are being dropped.
Round Trip Network Latency to see if frame size is impacting latency.
5-26
December 1998
9024-A2-GB20-40
Round Trip Network Latency Shows how fast the network is moving
traffic. Latency is the amount of time it takes a frame relay frame to travel
from one CPE end point to another and back. The times at which an average
of the frame relay frames are calculated is shown along the bottom, while the
delay is shown in milliseconds.
Any excessive spikes or increases in latency should be investigated further. It
could indicate a network problem, or it could indicate that the DLCI is
oversubscribed, exceeding CIR, and is sending frames that are filling up the
network switchs egress queue, delaying network traffic.
To determine the exact cause of the delay, compare the Round Trip Network
Latency graph against the following graphs to determine the cause:
Transmit Bit Burst Analysis As % CIR to see distribution of transmitted
data in relation to the DLCIs CIR.
Transmit Frame Size Distribution to see the size of the packets that were
transmitted.
End-to-End Data Delivery Success Shows the exact number of bits that
were successfully delivered, as well as those that did not get delivered to the
end point node for a selected DLCI.
Data Delivery Success is measured in kilobits over time. The color displayed
indicates whether data are being delivered.
Color
Indication
Green
Red
Blue
CIR contracted.
Gold
Pink
When frames are being dropped, compare this graph against the following
graphs to determine the cause:
Transmit Bit Burst Analysis As % CIR to see distribution of transmitted
data in relation to the DLCIs CIR.
Transmit Frame Size Distribution to see the size of the packets that were
transmitted.
9024-A2-GB20-40
December 1998
5-27
Blue
Gold
128 255
Pink
256 511
Aqua
512 1023
Yellow
Creating OpenLane
Service Level Management (SLM) Reports
The OpenLane SLM Reports (part of Performance Wizard) enables network
administrators of FrameSaver SLV devices to provide securely partitioned access
for their users to create and view reports, via the World Wide Web, that pertain
only to their portion of the frame relay network. These reports include a summary
of overall network performance, as well as detailed statistics on a per PVC basis
of network latency, availability, and frame delivery success rate (throughput) for
accurate service level agreement verification. This measurement of throughput
uses the Paradyne proprietary TruePut technology which precisely measures
both within and above CIR, eliminating inaccuracies due to averaging. Reports
are also available for physical inventory of the networks device names, locations,
serials numbers, DLCIs, and port speeds.
Network performance data is gathered from all FrameSaver SLV RMON-2 user
history buckets at configurable intervals for 24 hours, allowing for offline or after
hours retrieval of all needed report data. Also, the FrameSaver SLV units can be
polled in real time for online troubleshooting and performance monitoring. All
devices must first be added to the OpenLane Device Explorer database.
5-28
December 1998
9024-A2-GB20-40
The SLM Reports have been tested with the Apache web server, although other
web servers may work as well, including web servers that use Secure Socket
Layer (SSL) for data encryption. Be aware that encryption greatly slows the
throughput of the system. If the Apache web server is not installed, refer to the
Apache web site at http://www.apache.org for installation instructions.
Enter your customer ID, then enter your User ID and Password in the pop-up
window.
9024-A2-GB20-40
December 1998
5-29
Reports Administration
As the network administrator, you have the ability to perform the following
functions:
H
Modify authorized user logins. Determine which web server users are
authorized to log in as the customer listed in the profile.
Viewing Reports
As a web user with a customer profile defined by your network administrator, you
have the ability to view reports for the FrameSaver SLV devices assigned to you.
Upon entering your customer ID, your User ID and Password in the pop-up
window, the FrameSaver SLV Reports window displays, giving you the
opportunity to select one of the reports.
For specific information on SLM Reports, refer to the SLM Reports online help,
which contains detailed information consisting of a description and typical uses
for each report. An example is also provided to show how a company could use
the information provided by this powerful tool.
5-30
December 1998
9024-A2-GB20-40
6
This chapter includes:
H
Release 5.5 of the NetScout Manager Plus software, due out later this year, will
provide FrameSaver SLV-specific support.
Protocol analysis
Threshold alarming
Web access
See the sections that follow to make sure you have the necessary hardware and
software to support this application.
9024-A2-GB20-40
December 1998
6-1
For monitoring: 50 MB
For reporting: 663 MB
H Fujitsu DS/90 Unix SVR4, with
For monitoring: 50 MB
For reporting: 703 MB
H Minimum RAM:
For monitoring: 48 MB
For reporting: 256 MB
H CD-ROM drive
H IBM or IBM-compatible PC or
For monitoring: 32 MB
For reporting: 256 MB
H Minimum free disk space:
For monitoring: 25 MB
For reporting: 120 MB
H Super VGA (800 x 600 resolution) or higher,
6-2
December 1998
9024-A2-GB20-40
SunOS 4.1.3, or
Solaris 2.5.1 or higher, with
OpenWindows 3.3, and if not using Motif,
SunOS Patch #100444-x, or
Motif Window Manager, using Motif 1.2.4
and X11R5 libraries
H HP 9000, Series 700:
software required.
H Fujitsu DS/90 Unix SVR4 5.3.2:
IBM-compatible PC
or
Windows NT 4.0
H Microsoft SQL Server, 6.5 or higher, and
9024-A2-GB20-40
December 1998
6-3
NetScout Probe User Guide to help you install and configure NetScout Probe
on network segments you want to monitor, as shown in SLV Application in
Chapter 3, Typical Applications.
6-4
December 1998
9024-A2-GB20-40
A list of configured frame relay agents appears in the list box below the
Name and IP Address headings. If this is a new NetScout Manager Plus
installation, the list box below the selection bar is blank since no agents are
configured yet.
3. Select the Admin radio button from the application selection bar (to the far
right of the screen). Applicable configuration and administration icons appear
in the box below the application bar.
4. Click on the Config Manager icon to open the Configuration Manager main
window.
5. Select the Add... button (down the center of the screen).
6. Minimally, enter the following:
Agent name
IP address
Interface to be monitored
FrameSaver 9124: Enter 10.
FrameSaver 9624: Enter 8.
Properties File: Select paradyne.
7. Select the OK button at the bottom of the screen to add the agent, discover
its DLCIs, and return to the Configuration Manager main window.
The frame relay agent just entered appears in the agent list box, with its
DLCIs in the DLCI list box at the bottom of the screen.
8. Select the Test button (fourth button down, center of the screen) to make sure
you can communicate with the agent.
Refer to Adding Frame Relay Agents in Chapter 5 of the NetScout Manager/Plus
& NetScout Server Administrator Guide for additional information.
9024-A2-GB20-40
December 1998
6-5
IPX
RMON
DECNET
NETB
SNA
IP
NET~
VINES
IPV6
OSI
3. Verify that:
S (statistics collection) appears for each domain listed in the Group
column.
H (hosts) appears for the IP domain only.
Dashes occupy all other positions under the Group column.
Zeros appear under the Samples and Interval SH and LH columns.
Dashes appear under all Logging columns: Stat, Host, Conv.
4. If all these requirements are met, no further action is required. Close the
Configuration Manager window.
If all these requirements are not met, a FrameSaver SLV-supported domain
needs to be added, or if an unsupported domain needs to be deleted, the
Properties File must be edited.
6-6
December 1998
9024-A2-GB20-40
" Procedure
1. Select the the Property... button (down the center of the Configuration
Manager main window). The Property Editor window opens.
NOTE:
Alarm thresholds (lower portion of the Property Editor window) cannot be
configured from NetScout Manager Plus in this release.
2. To delete an unsupported domain, click on the domain from the Domains list,
then select the Delete button.
The Are you sure? prompt appears. Select Yes. The unsupported domain
disappears from the list.
9024-A2-GB20-40
December 1998
6-7
4. Click on the domain from the Domains list and configure the following:
Property
Description
Setting
Statistics collection
Hosts (H)
Level 3 information
(network)
Conversations (C)
Event logging
Logging
5. Select the OK (button at the bottom of the screen) to apply the changes.
Refer to Configuring Domains in Properties Files in Chapter 5 of the NetScout
Manager/Plus & NetScout Server Administrator Guide for additional information.
6-8
December 1998
9024-A2-GB20-40
" Procedure
1. Open a terminal window and go to $NSHOME/bin.
2. Type eztrap -i slvtemplate.fct -o agentname.fct agentname and
press Return to run the eztrap utility for downloading the alarm defaults
template.
The message eztrap done appears when the .fct file is created.
3. From the NetScout Manager Plus main window, with the FrameRelay and
Admin radio buttons still selected, click on the Config Manager icon to open
the Configuration Manager main window (see the window on page 6-6).
4. Select the Install button (down the center of the Configuration Manager main
window) to load the transferred .fct file. This may take some time, so please
be patient.
See Editing Alarms on page 6-12 if any default settings that need to be changed.
9024-A2-GB20-40
December 1998
6-9
" Procedure
1. From the NetScout Manager Plus main window, with the FrameRelay and
Admin radio buttons still selected, click on the Config Manager icon to open
the Configuration Manager main window (see the window on page 6-6).
2. Select the Custom radio button from the Properties File area (in the upper
right of the window), then Property... (down the center of the screen).
The Custom Property Editor window opens.
3. Select a DLCI from the Trap list, and select the Add... button (to the right of
the list). The Add Trap window opens.
6-10
December 1998
9024-A2-GB20-40
4. Click on the ... button to the right of indicated fields for a drop-down list from
which selections can be made. Minimally, configure the following fields:
Field
Select or Enter . . .
Domain
User Defined
DLCI
Trap Variable
Stats Type
PARADYNE
Key1
Key2
Type
Threshold
1
2
5. Select the OK (button at the bottom of the screen) to add this alarm.
6. Repeat Steps 3 through 5 until all traps are configured for all DLCIs.
9024-A2-GB20-40
December 1998
6-11
Editing Alarms
" Procedure
1. Follow Steps 1 and 2 of the Adding DLCI Alarms Manually procedure on
page 6-11.
2. Select a frame relay device, then select the DLCI to have its alarms edited.
3. Select the Custom radio button from the Properties File area (in the upper
right of the window), then Property... (down the center of the screen).
The Custom Property Editor window opens.
6-12
December 1998
9024-A2-GB20-40
4. Select a DLCI from the Trap list, and select the Edit... button (to the right of
the list). The Edit Trap window opens.
5. Edit any trap defaults that may be required. See Step 4 on page 6-11 for field
settings you may want to change.
6. Select the OK (button at the bottom of the screen) to apply your changes.
The window closes and the Configuration Manager main window reappears.
7. Select the Install button (down the center of the Configuration Manager main
window) to apply your changes.
Refer to Editing Alarms in Chapter 8 of the NetScout Manager/Plus & NetScout
Server Administrator Guide to change alarm thresholds.
9024-A2-GB20-40
December 1998
6-13
NOTE:
Only the Traffic and Protocol radio buttons on the application selection bar
are supported for FrameSaver SLV agents.
The procedure below describes traffic monitoring. The procedure is the same for
protocol monitoring, but you may be prompted to select a Domain Group as well
as an agent or DLCI.
" Procedure
To monitor an agents traffic using NetScout Manager Plus:
1. Select the Traffic radio button to monitor the newly added agent, or one of its
DLCIs.
2. Highlight an agent in the agent list box so that its DLCIs appear in the DLCI
list box (under the agent list box).
3. If you want to monitor one of the agents DLCIs, highlight the DLCI to be
monitored.
4. Click on an applicable icon. The selected graphical report should open.
Traffic icons that would be of particular interest are Traffic Monitor and
Domain History. In the example below, the Domain History icon was selected,
which is actually a real-time report.
6-14
December 1998
9024-A2-GB20-40
NOTE:
If Size Distribution is the selected View and distribution size has been
changed via OpenLane Performance Wizard, the values shown for the
distribution will not be accurate. Only default size distributions are tracked.
Protocol Statistics
Traffic Monitor
Protocol Monitor
Segment Zoom
Protocol Zoom
Segment Details 1
TopNTalkers
Domain History 1
All Talkers
Size distribution statistics are provided for a DLCI only, not a link. If a link is selected,
all size distribution statistics on the table or graph will be zero.
When a DLCI is selected, the first and last size distribution statistics are ignored for
FrameSaver units and the statistics for those buckets appear in the next valid bucket
(i.e., bucket size <64 and 64 statistics appear in the 65..127 bucket, and >1518
statistics appear in the 1024..1518 bucket).
Conversations and Long-Term and Short-Term Histories are not supported in this
release. As a result, no data will appear on windows that include these panes.
9024-A2-GB20-40
December 1998
6-15
6-16
December 1998
9024-A2-GB20-40
Using Concords
Network Health Solution
7
Information concerning Concord Communications Network Health software as it
relates to FrameSaver SLV units is provided in this chapter. This chapter
includes:
H
Installation and Setup of Network Health and reports starting on page 7-5.
9024-A2-GB20-40
December 1998
7-1
RMON2 support
See subsequent sections to make sure you have the necessary hardware and
software to support this application.
7-2
December 1998
9024-A2-GB20-40
SunOS: 409 MB
Solaris: 443 MB
HP-UX: 390 MB
200 MB for files and applications
150 MB swap space
75 MB temporary space
2 MB per polled element
Network Health Traffic Accountant
9024-A2-GB20-40
December 1998
7-3
H Sun Systems:
SunOS 4.1.4 or
Solaris 2.4 and SunOS 5.4
OSF/Motif Window Manager 1.2,
X11R5 libraries and
OpenWindows 3.3 or higher
H HP 9000, Series 700:
H Sun Systems:
7-4
Network Health User Guide to help you get started using the application.
Network Health Reports Guide to help you understand and use Frame Relay
reports.
December 1998
9024-A2-GB20-40
Verify the amount of disk and swap space required for your network.
Install the Concord Network Health software and open the application.
Enter license information from the Network Health License Information form
so specific Network Health applications can be used.
9024-A2-GB20-40
December 1998
7-5
" Procedure
To find SLV unit elements in your network:
1. Select the LAN/WAN radio button to specify the element type to be found.
Network Health treats frame relay element discovery as a WAN element type.
2. Enter the IP Addresses for the SLV units to be located, and the Community
String (Community Name in the FrameSaver unit). Community String is
case-sensitive.
3. Select the Discover button.
The Discover dialog box closes and the Discovering dialog box opens,
showing the results of the discovery process.
A message indicates the number of elements discovered and the number of
existing elements updated when the discovery process is complete.
Depending upon the number of units entered, it could take anywhere from a
few minutes to an hour, or longer, depending upon the size of your network,
to discover all elements in the network.
See Chapter 2, Discovering Elements, of the Network Health User Guide for
additional information and how to schedule automatic element discovery updates
to the database.
7-6
December 1998
9024-A2-GB20-40
Element name
Community string
Agent type
Desciption information
See Chapter 2, Discovering Elements, of the Network Health User Guide for
additional information.
" Procedure
To change the CIR for FrameSaver SLV unit elements from Network Health:
1. Select the Edit Before Saving button at the bottom of the Discovering
dialog box once the discovery process is completed.
The Poller Configuration window opens.
2. Double-click on the first element discovered. The Modify Element dialog box
opens.
3. In the Speed box, select the Override radio button and enter the CIR for the
unit in the text box.
Letters k and m can be used as shortcuts (e.g., enter 56 k for 56,000 bits
per second, or 16 m for 16 Mbits per second).
4. Apply your changes:
Select the Apply/Next button to save your change and bring up the next
element to be edited. Continue until all newly discovered frame relay
elements have been modified before selecting the OK button.
Select the the OK button.
The Modify Element dialog box closes.
9024-A2-GB20-40
December 1998
7-7
" Procedure
To group elements:
1. From the console, select Edit Groups from the Reports menu. The Add
Groups dialog box opens.
2. Enter a name in the Group Name field. Up to 64 characters can be entered.
A through Z, a through z, 0 through 9, dashes (-), periods (.), and underscores
( _ ) can be used. No spaces can be included, and the word All cannot be used.
3. Select the WAN radio button (above the Available Elements list).
4. Highlight all the DLCIs listed on the Available Elements list, or select specific
DLCIs, then select the left arrow button.
The highlighted DLCIs move from the Available Elements list to the
Group Members list.
5. Select the OK button when all appropriate DLCIs have been moved to the
Group Members list.
The Add Groups dialog box closes and the newly created group appears on
the Groups dialog box.
See Chapter 3, Managing Groups and Group Lists, of the Network Health
Reports Guide for additional information. It also tells you how to customize
reports.
7-8
December 1998
9024-A2-GB20-40
Report to be run
Group
NOTE:
Not all reports can be ordered or scheduled on a monthly basis. See the
Network Health Reports Guide to determine what reports can be generated
on a monthly basis.
" Procedure
To run a Health report:
1. From the console, select Run from the Reports menu, then Health Reports.
The Run Health Report dialog box opens.
2. In the Report section, select a report from the drop-down list.
3. In the Subject section, select WAN from the drop-down list.
4. From the drop-down list next to Group, select the newly created group.
5. In the Time Range section, specify the day to be included on the report.
6. In the Output section, select either the Screen or Printer radio button. A check
mark will appear in the selected box.
7. Select the OK button to run the selected report.
The Generating Report window opens, showing the reports progress. The
window closes when the report screen comes up or the report is printed.
See Chapter 2, Running Reports from the Console, of the Network Health
Reports Guide for additional information. It also tells you how to schedule
automatic report generation.
9024-A2-GB20-40
December 1998
7-9
Service Level Reports Provide summary information for a group list for a
longer reporting period than other reports.
Executive Service Level Report Provides service level information for
an enterprise (see page 7-30).
IT Manager Service Level Report Provides service level information for
various groups (see page 7-32).
Customer Service Level Report Provides service level information for
customers (see page 7-34).
7-10
When previous day is specified, data summary charts for the day are
provided, with tables providing hourly details.
When previous week is specified, data summary charts for the week are
provided, with tables providing daily details.
December 1998
9024-A2-GB20-40
The sections that follow briefly describe key charts and tables used when
monitoring the frame relay network and DLCIs. Refer to the Network Health
Reports Guide for additional information about the charts and tables provided in
these reports, as well as other reports provided by Network Health.
Printed Reports
All of the charts and tables seen online can also be provided on printed reports.
The following pages show an example of a printed LAN/WAN Health Report.
9024-A2-GB20-40
December 1998
7-11
7-12
December 1998
9024-A2-GB20-40
9024-A2-GB20-40
December 1998
7-13
7-14
December 1998
9024-A2-GB20-40
9024-A2-GB20-40
December 1998
7-15
7-16
December 1998
9024-A2-GB20-40
9024-A2-GB20-40
December 1998
7-17
Exceptions Reports
These reports identify those DLCIs that have exceeded a specified number of
accumulated exception points.
7-18
December 1998
9024-A2-GB20-40
Exception points are assigned based upon the DLCIs Health Index rating, trend
analysis performed for each problem condition experienced, as well as when new
errors suddenly occur.
It is a good idea to run this report daily so that DLCIs having the most problems
can be attended to first. DLCIs contained on this report need immediate attention.
H
The Health Index is the sum of grades assigned for all problem conditions,
or variables, encountered by a DLCI. A grade is assigned for a DLCI based
upon the threshold ranges set for each variable and the period of time that
the condition existed. The grades for all three problem conditions are added
together to form the Health Index rating for the DLCI. The higher the Health
Index rating, the more exception points assigned. The lower the Health Index
rating, the healthier the DLCI.
The table below shows the default frame relay Health Index threshold ranges,
and the grades assigned to each range.
Variable
Excellent
Grade = 0
Good
Grade = 2
Fair
Grade = 4
Poor
Grade = 8
Utilization
0 100%
100 125%
125 150%
over 150%
Congestion
0 1000
1000 3000
3000 5000
over 5000
Errors
0 1000
1000 3000
3000 5000
over 5000
Sudden new errors can occur after a DLCI has been error-free for a
minimum of eight days, then suddenly has new errors that put it on these
reports.
If a DLCI is suddenly showing up on these reports, check whether any new
equipment has been added to the network and whether it is configured
properly. If its configuration is correct, the equipment could be faulty.
9024-A2-GB20-40
December 1998
7-19
7-20
December 1998
9024-A2-GB20-40
Average Network Volume by Day Averages network traffic for all DLCIs
during the baseline period on either a daily or weekly basis. The baseline
period is a rolling span of time over which data is collected.
From the day a report is generated, current data is compared to the data
collected for the same hour and day going back to the beginning of the
baseline period (the default setting is six weeks). Results of calculations are
shown in either bytes or percentage of bandwidth utilization. Bytes is the
default setting, using a floating scale to report volume.
If the report is run for the:
Previous day, each bar represents an hour.
Previous week, each bar represents a day.
As network data accumulates, regular patterns of network traffic emerge.
Use this report in conjunction with with the Total Network Volume by Week
chart for capacity planning.
If there are significant differences between the baseline and the calculated
average, use the Leaders Summary Report (see page 7-23) and the
Exceptions Reports (see page 7-18) to identify which DLCIs are having
problems.
Average Health Index by Day Averages the Health Index grades for
all DLCIs combined for a given day, providing a Health Index rating for the
network as a whole (see page 7-19 for Health Index information).
From the stack colors, you can determine the most prevalent exception
conditions experienced.
9024-A2-GB20-40
December 1998
7-21
Situations to Watch Based upon the trend thresholds that have been set,
this table predicts when a DLCI might run into trouble. Data from the baseline
period is used to construct a trend line, which is compared against the
previous days data.
Up to ten DLCIs most likely to exceed, or closest to exceeding or reaching
the threshold, are listed. If the Situations to Watch supplemental report is
requested, all DLCIs will be printed on the report, not just the top ten.
Frame relay thresholds are shown in terms of variables, or exception
conditions, being tracked. The table below shows the frame relay trend
thresholds.
Variable
Threshold
100
1000
5000
Any DLCI within two weeks of reaching threshold should be investigated. Use
this report in conjunction with the Exceptions Reports to identify the problem
and when it started.
At-a-Glance Report (see page 7-37) or multi-variable Trend Report (see
page 7-39) for the DLCI may be helpful, as well. These summary reports
provide an overview of DLCI activity and the networks health. Trending
provides a historical context for planning and decision-making.
If the DLCIs threshold has been exceeded or is close to being exceeded and
its predicted daily average is high, but its actual daily average is below
threshold, then no further investigation is needed. The problem has been
fixed.
For additional information about this report, see LAN/WAN Network Summary
Report in Chapter 4 of the Network Health Reports Guide.
7-22
December 1998
9024-A2-GB20-40
9024-A2-GB20-40
December 1998
7-23
Volume Leaders Shows the DLCIs that are processing the most data for
the previous day, in megabytes, or the percentage of bandwidth the DLCI
used. Volume leaders are shown in both chart and table form, with the table
providing more information.
Up to ten DLCIs can be shown. When there are more than ten DLCIs, you
can view them by running the Volume Leaders Supplemental report. All
high-volume DLCIs will be shown on the printed report.
Volume, Bandwidth, and the Health Index ratings are provided for all
high-volume DLCIs. Average volume is compared to the calculated baseline
for volume. For Bandwidth and the Health Index ratings, an average value, as
well as a value for bandwidth utilization when processing was at its highest,
are provided.
It is a good idea to run these reports daily so a norm can be established. The
same DLCIs should appear on this report daily. Use this chart and table to
alert you to possible problems. Things to look for include:
A normally high-volume DLCI is dropped from the list.
A new DLCI appears on the list. Check Element Summaries
A DLCI has a high Health Index rating, but low volume.
Significant differences between a DLCIs average and peak Health Index
rating.
Use the Volume Change Leaders table to identify DLCIs with sudden
changes in their traffic pattern.
Health Index Leaders Lists up to ten DLCIs having the highest Health
Index rating for the day. DLCIs can be healthy and still appear on this table.
However, if a DLCIs Health Index rating is high, the condition causing the
DLCIs high rating will be shown.
Use this table to determine the possible cause for changes in a DLCIs Health
Index rating. Use the Health Index Change Leaders table to identify DLCIs
that are suddenly experiencing problem conditions.
If a DLCI is transmitting high volume and has a high Health Index rating, it could
have errors. Check the Element Health Index chart description on the Element
Summary Report, page 7-26, to check for errors.
7-24
December 1998
9024-A2-GB20-40
Volume Change Leaders Lists up to ten DLCIs having the greatest change
in the amount of data transmitted between the day of the report and the
baseline average.
Normally high-volume DLCIs do not usually appear on this table. If they do
appear, it could indicate a serious problem that could disrupt service. DLCIs
that suddenly appear on this table are usually experiencing outages, or may
have just been brought online.
Health Index Change Leaders Lists up to ten DLCIs having the greatest
change in their Health Index rating between the day of the report and the
baseline average.
Use this table to determine the cause of the change.
For both Volume Change Leaders and Health Index Change Leaders:
H
For additional DLCI information, see the Bandwidth Utilization chart on the
Element Summary Report, page 7-26.
9024-A2-GB20-40
December 1998
7-25
7-26
December 1998
9024-A2-GB20-40
In data
Out data
Element Health Index Displays the Health Index rating for each DLCI.
Based upon the height of each color-coded section, you can determine the
problem conditions which occurred over the reporting period.
See page 7-19 for additional Health Index information.
9024-A2-GB20-40
December 1998
7-27
Supplemental Report
The information shown in this report is also on other Health reports. However,
these charts show more than ten DLCIs at a time so you have a broader view of
the service provided by the network.
7-28
December 1998
9024-A2-GB20-40
Availability Shows the percentage of time that each DLCI was active. If the
interface status changes, or if a poll is missed, the application assumes that
the DLCI was not available.
Use this chart to verify that DLCIs are operational, and if down, to determine
how long they have been down.
Latency Shows how fast the network is moving traffic. Network Health
sends one Ping with each IP address it polls, then averages the amount of
time it took to reach the end point and return. However, the method used by
the FrameSaver unit is more accurate since it follows the path of the
customer data. The FrameSaver method shows the amount of time it takes a
frame to travel from one CPE end-point to another and back. The times at
which an average of the frames are calculated is shown along the bottom of
the chart, while the delay is shown in milliseconds.
NOTE:
In the next release of Network Health, a FrameSaver-specific view of
Latency will be provided.
Any excessive spikes or increases in latency should be investigated further. It
could indicate a network problem, or it could indicate that the DLCI is
oversubscribed, exceeding CIR, and is sending frames that are filling up the
network switchs egress queue, delaying network traffic.
To determine the exact cause of the delay, see the Health Index and the
Element Volume vs Baseline by Week (or Day) charts for the DLCI in
question. In addition, the Element Summaries report will show problem
conditions and the size of the packets sent. Packet size may be contributing
to the latency.
9024-A2-GB20-40
December 1998
7-29
7-30
December 1998
9024-A2-GB20-40
Latency Distribution for All Groups Shows how well the network is
moving data. Average daily latency is compared to the goal that was set.
When setting the goal, the lowest latency range permissible should be set.
Green areas show where the network latency goal was met. From the stack
colors, you can determine the percentage of each day that the latency goal
was not met.
9024-A2-GB20-40
December 1998
7-31
7-32
December 1998
9024-A2-GB20-40
Network Volume for All Groups Shows the average network volume on a
daily basis for all groups for the reporting period. Average volume can be
seen in relation to a calculated trend line showing whether volume is
increasing, decreasing, or is remaining constant.
Based upon trends, this chart is used primarily for capacity planning and
decisions.
Element Summary Lists specified DLCIs, and allows you to rank the most
critical ones.
You can monitor the following over the reporting period:
Availability
Bandwidth
Peak Bandwidth
Latency
This chart can be used when entering into service level agreements, as well.
9024-A2-GB20-40
December 1998
7-33
7-34
December 1998
9024-A2-GB20-40
Daily Volume per Element Shows how customer traffic is changing over
time. The maximum mark shows the highest traffic volume recorded over the
reporting period, the minimum mark shows the lowest volume, and the
average mark shows the average for any given day during the reporting
period.
A trend line is also provided so the customer can see whether traffic volume
is increasing, decreasing, or remaining constant so they can plan for future
needs.
9024-A2-GB20-40
December 1998
7-35
Average Health Index Shows each DLCIs average Health Index rating for
the reporting period, and the conditions that contributed to the rating. Viewed
in conjunction with the Bandwidth Distribution chart, it is easy to correlate the
relationship between high utilization and poor service.
DLCIs are in the same order as in the Bandwidth Distribution chart. The
higher the bar, the poorer the service. From the stack colors, customers can
determine the conditions contributing to poor service.
If Bandwidth Distribution shows that a DLCI is not exceeding CIR, but the
DLCIs Health Index rating high, the service provider is not delivering the
adequate service.
See page 7-19 for additional Health Index information.
Availability Shows the percentage of time each DLCI has been up and
running. The service level goal is also shown, which can vary between 90%
and 100%. This report is used to verify delivery of the SLA guarantees.
DLCIs are in the same order as in the Bandwidth Distribution chart.
See page 7-29 for additional Availability information.
7-36
December 1998
9024-A2-GB20-40
At-a-Glance Report
Network Health consolidates a frame relay circuits performance over a specified
period onto this single page summary. A DLCIs bandwidth utilization, traffic on
the network, events that occurred over the reporting period, and availability and
latency service levels are shown. Up to ten DLCIs can be included in the report,
with Network Health producing a page for each DLCI that has been specified.
This report can be run for a specified period of a day, an entire day, several days,
a week, several weeks, or a month. You also can enter beginning and ending
dates and times by selecting Custom when specifying the Time Range that the
report is to cover.
9024-A2-GB20-40
December 1998
7-37
Any gaps in this report indicate that not enough information has been
accumulated over the specified time period for the missing performance indicator
to create the graph.
The charts contained in this report include:
H
Bandwidth Shows the DLCIs volume the amount of time the DLCI is
utilizing its allocated bandwidth. If over 70% utilization is being reached, it
may be time for an upgrade. For additional information, see the Elements
Summary Report on page 7-26.
Bytes In and Out Shows network volume in bytes per second in and bytes
per second out. For additional information, see the Network Summary Report
on page 7-20.
Frames In and Out Shows network volume in frames per second in and
frames per second out. For additional information, see the Network Summary
Report on page 7-20.
Availability Shows the percent of time that the frame relay circuit was up
and running. For additional information, see the Supplemental Report on
page 7-28.
Latency Shows the amount of time it takes a Ping on a frame relay circuit
to reach a FrameSaver unit and return to the Network Health workstation. For
additional information, see the Supplemental Report on page 7-28.
Use this report to compare the DLCIs volume and utilization to the network
performance indicators.
7-38
December 1998
9024-A2-GB20-40
Trend Reports
Variables other than bandwidth can be selected for a trend report (e.g., burst
octets); however, a bandwidth trend report (shown here) should be generated
when investigating problems that appear on:
H
You can specify total bandwidth (both incoming and outgoing data), only incoming
data bandwidth, or only outgoing data bandwidth. The trend report calculates the
bandwidth for the data based upon the data rate and the amount of data in bytes.
9024-A2-GB20-40
December 1998
7-39
Up to ten variables for a single DLCI, or up to ten DLCIs for a single variable can
be included in a trend report. These reports can be generated for any time frame
(i.e., a specific hour, several hours, a day, several days, a week, several weeks,
or a month). You can also select the size of the data samples that will be used in
the report (i.e., hourly, daily, etc.).
These reports can present variable information as a line chart, bar chart, stack
bar (standard or a percentage of the whole), pie chart, or table. If selecting a pie
chart, you should be generate the report for multiple variables or DLCIs since the
pie shows the percentage each element/DLCI represents of the whole.
Use trend reports to view individual variables for DLCIs having a high Health
Index rating to help locate which variable is causing a problem leading to a
DLCIs poor Health Index rating (see page 7-19 for Health Index information).
For additional information about trend reports, see LAN/WAN Trend Reports in
Chapter 4 of the Network Health Reports Guide.
7-40
December 1998
9024-A2-GB20-40
Setup
8
Setup and configuration instructions are included in the FrameSaver SLV 9x24
1-Slot Unit Installation Instructions. This chapter provides additional information
about the FrameSaver units features and a detailed description of the all the
configuration options available.
Determine whether you want SNMP traps generated, and how you would like
them communicated to the management system.
Decide how you want to manage this unit within the context of your network,
and choose a management configuration:
Locally, through a PVC between the FrameSaver unit and a router
attached to the DTE port.
Locally, through a direct connection to the user interface via an
asynchronous terminal.
Remotely, using dedicated or multiplexed PVCs for in-band management.
Remotely, from a remote terminal via a modem or Telnet connection.
Remotely, through an SNMP NMS, routers, or Internet devices.
9024-A2-GB20-40
December 1998
8-1
Setup
Telnet access to the user interface Over the FrameSaver units COM port
or through an in-band management channel (PVC).
SNMP Over the FrameSaver units COM port using a modem or LAN
adapter, or over the network interface or one of the DTE ports for in-band
management channels using PVCs.
Node IP Address
8-2
December 1998
9024-A2-GB20-40
Setup
" Procedure
1. Follow this menu selection sequence:
Enter the . . .
Device Name
System Name
System Location
System Contact
NOTE:
To clear existing information, place the cursor in the Clear field ( Tab to
the Clear field ) and press Return.
3. To save changes, select Save and press Return.
When Save is complete, Command Complete appears in the message area
at the bottom of the screen.
9024-A2-GB20-40
December 1998
8-3
Setup
" Procedure
1. Follow this menu selection sequence:
NOTE:
To clear existing information, move the cursor to the Clear field and press
Return.
If the selection is . . .
Enter the . . .
Date (mm/dd/yyyy)
Time (hh:mm)
Quick Reference
If the factory default settings do not support your networks configuration, you can
customize the configuration options to better suit your application.
8-4
December 1998
9024-A2-GB20-40
Setup
To change configuration option settings you must perform the following tasks:
H
NOTE:
Only Security Access Level 1 users can change configuration options.
Security Access Level 2 users can only view configuration options and
run tests.
Security Access Level 3 users can only view configuration options; they
cannot change configuration options or run tests.
The FrameSaver unit offers four configuration option storage areas located in the
following areas:
Configuration Option Area
Description
Current Configuration
Customer Configuration 1
Customer Configuration 2
9024-A2-GB20-40
December 1998
8-5
Setup
" Procedure
To load a configuration option set into the configuration edit area:
1. Follow this menu selection sequence:
NOTE:
Loading a configuration with many DLCIs from a units Customer
Configuration 1 or 2 option area into its Current Configuration option area
may take time. Allow a minute or more for the file to be loaded into the units
currently active configuration.
8-6
December 1998
9024-A2-GB20-40
Setup
" Procedure
To save the configuration options changes:
1. Press Ctrl-a to switch to the screens function keys area.
2. Press s to select the Save function key from any of the Configuration menu
screens and press Return. The Save Configuration To screen appears.
3. Select the configuration option area where you want to save the changes to
(usually Current Configuration) and press Return.
When Save is complete, Command Complete appears in the message area
at the bottom of the screen.
NOTE:
If you changed configuration options and try to exit the Configuration
menu without saving those changes, a Save Configuration screen
appears requiring a Yes or No response to saving the changes.
If you select . . .
Then the . . .
No
Yes
NOTE:
There are other methods of changing configurations such as SNMP and
auto-configuration. If the configuration that you have just loaded is
changed via one of these other methods, then saving your configuration
would cause the configuration change from the other method to be lost.
9024-A2-GB20-40
December 1998
8-7
Setup
Setting Up Auto-Configuration
The auto-configuration feature allows you to select a method of automatic
configuration and connection of DLCIs within the FrameSaver unit.
When FR Discovery is selected, the FrameSaver unit discovers network
DLCIs from the network LMI status response message (see the procedure on
page 8-10). It configures a network DLCI, then a Port-1 DLCI, and automatically
connects them to create a PVC.
Automatically-configured network DLCIs are multiplexed, and each
automatically-configured port DLCI carries the same DLCI Number as its
corresponding network DLCI. These are the same DLCI numbers that would
have been available had the FrameSaver unit not been inserted in the link
between your equipment and the network.
FR Discovery mode defaults to 1MPort, which creates two embedded DLCIs
(EDLCIs) one EDLCI for Port-1 customer data, and another EDLCI for
management data. When LMI is active on the network interface and PVC status
information (with provisioned DLCI numbers) is next received from the network,
the system automatically saves the settings listed in the table on page 8-11 to the
Current Configuration area.
NOTE:
Local Management PVCs (e.g., PVCs between a router and the FrameSaver
units data port) must be configured manually.
NOTE:
If the service provider does not use Annex D protocol, it is recommended that
the network interfaces LMI Protocol also be preconfigured before units are
deployed to remote sites. Otherwise, the feature will not work properly.
This is not necessary if the unit is a FrameSaver 9124 with its Initial Frame
Relay Time Slot and LMI Discovery option enabled. In this case, LMI Protocol
is automatically configured.
8-8
December 1998
9024-A2-GB20-40
Setup
If 1MPort is not the setting required for your application, change the FR Discovery
mode before connecting the network cable or editing the discovered
configuration option settings. Otherwise, the FrameSaver unit will start
discovering DLCIs as soon as the unit powers up.
If only a local management PVC between the router and the FrameSaver unit
has been configured, select the desired FR Discovery mode, and Save. Save
causes the Delete All DLCIs and PVC Connections? prompt to appear.
Entering Yes clears all DLCI records and PVC connections, except for
destination management PVCs configured on the data port between the local
router and the unit so communication with the unit remains operational.
CAUTION:
Entering y (Yes) deletes all manually created or changed DLCIs and
PVC connections, along with all automatically created DLCIs and PVC
connections.
H
9024-A2-GB20-40
December 1998
8-9
Setup
" Procedure
To select a Frame Relay Discovery mode:
1. Follow this menu selection sequence:
Application Description
1MPort
(default)
1Port
H Port-1 is used.
DLCIs is created.
Port-1 data.
H No management DLCIs will be created.
H PVC connection between the network and port
DLCIs is created.
H A multiplexed network DLCI will be created for
NetOnly
Port-1 data.
Disable
8-10
December 1998
9024-A2-GB20-40
Setup
The following table indicates the automatic configuration that occurs within the
FrameSaver unit when a frame relay discovery mode is selected.
Automatic Configuration for Selected Frame Relay Discovery Mode (1 of 2)
If the mode selected is . . .
Multiplexed Management:
H 1MPort
9024-A2-GB20-40
If the same DLCI/EDLCI combination already exists, no changes are made to the
existing management PVC.
You may want to configure a unique Node IP Address and Subnet Mask, and create a
management PVC for this address and subnet mask prior to FR Discovery.
December 1998
8-11
Setup
Multiplexed Management:
(contd)
H PVC Connections:
H 1MPort
No Management:
H 1Port
Example:
Network DLCI 1001
Port-1 DLCI 1001
DLCI Status is set to Active.
CIR (bps) is automatically determined from the
network.
H Port-1 interface DLCI is automatically connected
8-12
December 1998
9024-A2-GB20-40
Configuration Options
9
This chapter identifies how each set of configuration options is accessed,
describes each option, and each options possible settings.
The following configuration option tables are included in this chapter:
9024-A2-GB20-40
Table 9-1. DDS Network Physical Options on page 9-3 (FrameSaver 9624).
Table 9-4. Time Slot Assignment Options on page 9-10 (FrameSaver 9124).
Table 9-14. Alarm Options on page 9-34 (for configuring SNMP Trap dial-out).
December 1998
9-1
Configuration Options
Network
Data port
For the DSX-1 interface, a time slot signaling method must be specified, then
time slots assigned.
In this section, the FrameSaver 9624 DDS network interface configuration is
presented first. It is followed by the FrameSaver 9124 T1 network, time slot
signaling method assignment, and time slot assignment.
9-2
December 1998
9024-A2-GB20-40
Configuration Options
9024-A2-GB20-40
December 1998
9-3
Configuration Options
This setting is not recommended for frame relay data because it inserts too
many errors in the data traffic.
Part68 Inserts a one in the data if 80 consecutive zeros are received or the density of
ones falls below 12.5%.
Disable Disables bit stuffing. Ones density is not enforced on data sent to the
network.
9-4
December 1998
9024-A2-GB20-40
Configuration Options
When disabled, the FrameSaver unit is not in compliance with ANSI T1.403
or AT&T TR 62411.
9024-A2-GB20-40
December 1998
9-5
Configuration Options
9-6
December 1998
9024-A2-GB20-40
Configuration Options
" Procedure
1. Follow this menu selection sequence:
Enable
Disable
3. If you enabled the DSX-1 interface on this port, then enter the desired setting
in each selected field.
NOTE:
If the DSX-1 interface is disabled, Disable appears on the screen.
No other options are shown.
9024-A2-GB20-40
December 1998
9-7
Configuration Options
9-8
December 1998
9024-A2-GB20-40
Configuration Options
" Procedure
1. Follow this menu selection sequence:
9024-A2-GB20-40
December 1998
9-9
Configuration Options
No time slots can be set to FrameRly if discovery is to take place; the time
slot must be set to Unassgnd. To clear time slots assigned to frame relay,
disable and save the setting, then re-enable the option. Enabling this option
automatically changes a time slots FrameRly setting to Unassgnd.
Disable Does not automatically determine and set unassigned time slot assignments
or the LMI Protocol.
Time Slot Assignment
Possible Settings: Unassgnd, FrameRly, DSXnn
Default Setting: Unassgnd
Assigns data paths between network DS0s (N01 through N24) and the DSX-1 interface
or frame relay pipe.
Unassgnd Time slot is either not in use or not available, as in the case of fractional
T1 service.
FrameRly Time slot is assigned to the Frame Relay pipe. Data on all Frame Relay
interfaces is statistically multiplexed on the same pipe leading to to the network, which
consists of the combination of all DS0s assigned to the pipe.
H FrameRly is not available if Initial Frame Relay Time Slot and LMI Protocol
Discovery is enabled.
NOTE:
If a time slot was set for FrameRly and Initial Frame Relay Time Slot and
LMI Protocol Discovery is enabled, FrameRly is changed to Unassgnd.
DSXnn Time slot is assigned to DSX-1 channel nn (DSX01 through DSX24). The
DSX-1 interface must be enabled to assign DSX-1 time slots to the network interface.
NOTE:
9-10
December 1998
9024-A2-GB20-40
Configuration Options
Changing settings for this configuration option causes the FrameSaver unit
to abort any physical port tests, including any DTE-initiated loopback tests.
Internal The DCE clocks transmitted data, and uses the interchange circuit DB
(ITU 114) Transmit Signal Element Timing (TXC) (DCE source) for timing the
incoming data.
External The DTE externally provides the clock for the transmitted data, and uses
the interchange circuit DA (ITU 113) Transmit Signal Element Timing (XTXC)
(DTE source) for timing the incoming data.
Invert Transmit Clock
Possible Settings: Enable, Disable
Default Setting: Disable
Determines whether the clock supplied by the DCE on interchange circuit DB (ITU 114)
Transmit Signal Element Timing (DCE Source) TXC is phase inverted with respect to
interchange circuit BA (ITU 103) Transmitted Data (TD).
Enable Phase inverts the DCEs TXC clock. Use this setting when long cable lengths
between the FrameSaver unit and the DTE are causing data errors.
Disable Does not phase invert the DCEs TXC clock.
9024-A2-GB20-40
December 1998
9-11
Configuration Options
RTS Monitors RTS to determine when valid data is sent from the DTE. When RTS is
off, data sent from the DTE is ignored and is not forwarded. CTS is dropped in
response.
Both Monitors both DTR and RTS to determine when the DTE sends valid data. If
either is off, data sent from the DTE is ignored and is not forwarded.
9-12
December 1998
9024-A2-GB20-40
Configuration Options
Changing LMI Behavior once the FrameSaver unit is operational will cause
a brief drop in LMI as the switch to the new setting is made.
Independent Handles the LMI state independent of other interfaces; that is, the LMI
state of the network interface is unaffected by the LMI state on the port, and vice versa.
Port_Follows_Network Brings LMI down on Port-1 and disables the port when LMI
on the network interface goes down, deasserting the control leads LSD, CTS, and DSR
on Port-1. Allows LMI to come back up and re-enables the port when LMI on the network
interface comes back up, reasserting the control leads LSD, CTS, and DSR. That is,
Port-1s LMI follows the network interfaces LMI. The state of LMI on Port-1 will not affect
the state of LMI on the network interface. This setting is useful if the router connected to
Port-1 is used to initiate recovery when network failures are detected.
Network_Follows_Port Brings LMI down on the network interface when LMI on
Port-1 goes down, and allows LMI to come back up when LMI on Port-1 comes back up.
That is, the network interfaces LMI follows Port-1s LMI. The state of LMI on the network
interface will not affect the state of LMI on Port-1. Used at central sites, this setting is
useful when the remote site router on the other end of the PVC connection can initiate
recovery via a redundant central site when there is a catastrophic central-site LAN or
router failure.
Codependent Brings LMI down on the network interface when LMI on Port-1 goes
down (or LMI down on Port-1 when LMI on the network interface goes down), and allows
LMI to come back up when LMI comes back. That is, the LMI state for one interface is
dependent on the other. This setting is not recommended as it makes fault isolation
more difficult.
9024-A2-GB20-40
December 1998
9-13
Configuration Options
CAUTION: For a FrameSaver 9124, if the Initial Frame Relay Time Slot and LMI
Protocol Discovery option is disabled and Annex-D is not being used,
LMI Protocol must be changed before any FR Discovery (automatic
configuration) takes place. This option must be configured correctly for
frame relay DLCI discovery to take place.
Standard Supports Standard LMI and the Stratacom enhancements to the
Standard LMI.
Annex-A Supports LMI as specified by Q.933, Annex A.
Annex-D Supports LMI as specified by ANSI T1.617, Annex D.
Initialze_From_Net1FR1 The LMI type supported on both frame relay links will be
configured to match the LMI protocol initially discovered on the primary Network frame
relay link (Net1FR1). Once a protocol has become active or is set on the primary
Network link, the protocol will be set to the same value on the port link (Standard, Annex
A or Annex D). The protocol will not be updated based on changes to Net1FR1 after
being set initially, unless this option is reset to Initialize_From_Net1FR1.
LMI Error Event (N2)
Possible Settings: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10
Default Setting: 3
Configures the LMI-defined N2 parameter which sets the number of errors that can
occur on the LMI link before reporting an error. Applies to both the network and Port-1
interfaces.
1 10 Specifies the number of errors that can occur on the LMI link (inclusive).
LMI Clearing Event (N3)
Possible Settings: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10
Default Setting: 1
Configures the LMI-defined N3 parameter which sets the number of error-free messages
that must be received before clearing an error event. Applies to both the network and
Port-1 interfaces.
1 10 Specifies the number of error-free messages that must be received (inclusive).
LMI Status Enquiry (N1)
Possible Settings: 1, 2, 3, 4, . . . 255
Default Setting: 6
Configures the LMI-defined N1 parameter which sets the number of status enquiry
polling cycles that the user side of the LMI initiates before a full status enquiry is
initiated. Applies only to the network interface.
1 255 Specifies the number of status enquiry polling cycles that can be initiated
(inclusive).
9-14
December 1998
9024-A2-GB20-40
Configuration Options
9024-A2-GB20-40
December 1998
9-15
Configuration Options
Network
Data port
DLCI records for both interfaces are created and configured in the same manner.
Procedures for creating DLCI Records for the Network and Data Port interfaces
are shown in the following examples.
" Procedure
To create and configure DLCI records:
1. Select DLCI records for the network or port.
NOTE:
If the maximum number of DLCIs have already been defined (65 DLCIs
for a 9124 and 7 DLCIs for a 9624), the message No more DLCIs
allowed appears.
3. Enter the network DLCI number supplied by the network provider.
4. Determine the DLCI type; that is, determine whether the DLCI will be
multiplexed.
If so, change DLCI Type to Multiplexed.
5. Change the CIR and/or Excess Burst Size, if necessary.
6. Set the priority.
9-16
December 1998
9024-A2-GB20-40
Configuration Options
" Procedure
To create additional DLCI records:
1. Press Esc to return to the previous DLCI Records screen.
Helpful Hint:
Once you create the first DLCI record, you can use the CopyFrom
function to create additional records, assigning a unique number to each
new DLCI record.
Example:
First DLCI numbered 16
Second DLCI numbered 17
2. Select New, or the CopyFrom function, and press Return .
Helpful Hint:
It is possible that the same DLCI number is assigned to more than one
port.
9024-A2-GB20-40
December 1998
9-17
Configuration Options
corresponding Port-1 DLCIs and management EDLCIs on the network interface are
deleted, the DLCI Type is changed to Standard, and the network DLCI is
auto-configured as a Management PVC. This is typically done by frame relay service
providers so there is management connectivity from the network operation/control
center (NOC or NCC).
H If you respond No, the DLCI in connection. Delete connection first. message
appears. DLCI Type remains unchanged. You must delete the DLCI connection
before you can change the DLCI Type.
Standard Supports standard DLCIs as specified by the Frame Relay Standards. Use
this setting when a non-FrameSaver unit is at the other end.
Multiplexed Enables multiplexing of multiple connections into a single DLCI. Allows a
single PVC through the frame relay network to carry multiple DLCIs as long as these
connections are between the same two endpoints (proprietary). Do not select
Multiplexed unless there are FrameSaver units at both ends of the connection.
CIR (bps)
Possible Settings: 0 1536000 for the FrameSaver 9124
Default Setting: 256000 for the FrameSaver 9124
Possible Settings: 0 64,000 for the FrameSaver 9624
Default Setting: 64000 for the FrameSaver 9624
Determines the data rate for the DLCI that the network commits to accept and carry
without discarding frames; the CIR in bits per second. Entry of an invalid rate causes the
error message Value Out of Range (0 1536000) or Value Out of Range (0 64000).
0 1536000 bps Sets the network CIR (inclusive) for the FrameSaver 9124.
0 64000 bps Sets the network CIR (inclusive) for the FrameSaver 9624.
9-18
December 1998
9024-A2-GB20-40
Configuration Options
9024-A2-GB20-40
December 1998
9-19
Configuration Options
" Procedure
1. Follow this menu selection sequence:
NOTE:
Management links are not created using this screen. Go to the
Management PVC Entry screen:
9-20
December 1998
9024-A2-GB20-40
Configuration Options
First, DLCI records must have been configured for the interface where the
Management PVC will reside. See Configuring DLCI Records for Each Interface
on page 9-16.
" Procedure
1. Follow this menu selection sequence:
9024-A2-GB20-40
December 1998
9-21
Configuration Options
9-22
December 1998
9024-A2-GB20-40
Configuration Options
9024-A2-GB20-40
December 1998
9-23
Configuration Options
Setting Up Other
Management and Communication Options
Select Management and Communication to display the Management and
Communications Options menu. The Management and Communication Options
menu contains the following selections:
H
Communication Protocol
SNMP Traps
9-24
December 1998
9024-A2-GB20-40
Configuration Options
CAUTION: Use care when configuring a default route to an interface that has a
subnet route configured at a remote end where the NMS, router, LAN
adapter, terminal server, etc. is connected. Communicating with an
unknown IP address on the subnet will cause temporary routing loops,
which will last 16 iterations times the retry count.
None No default network destination is specified. Unrouteable data will be discarded.
COM Specifies that the default destination is connected to the COM port. Only
appears when Port Use is set to Net Link (see Table 9-15, Communication Port
Options).
PVCname Specifies a name for the management PVC. Only appears when a
management PVC name is defined for the node For example, when the network is
connected to a remote device located in Tampa, Tpa can be specified as the PVC
name, which is the link between the local FrameSaver unit and the one located in
Tampa. Tpa would appear as one of the available selections.
COMMUNICATION (COM) PORT:
IP Address
Possible Settings: 001.000.000.000 223.255.255.255, Clear
Default Setting: Clear (000.000.000.000)
Specifies the IP address needed to access the unit. Only in effect when the COM port is
configured as a network communication link (Port Use option is set to Net Link, see
Table 9-15).
001.000.000.000 223.255.255.255 Shows the IP address for the COM port, which
you can view or edit. The first byte (i.e., nnn.255.255.255) can be any number from 001
through 223, excluding 127. Remaining bytes (i.e., 223.nnn.nnn.nnn) can be any
number from 000 through 255. Leading zeros are required.
Clear Clears the IP address for the COM port and fills the address with zeros
( i.e., 000.000.000.000 ).
9024-A2-GB20-40
December 1998
9-25
Configuration Options
9-26
December 1998
9024-A2-GB20-40
Configuration Options
9024-A2-GB20-40
December 1998
9-27
Configuration Options
9-28
December 1998
9024-A2-GB20-40
Configuration Options
9024-A2-GB20-40
The number of SNMP managers that are to receive SNMP traps from the
FrameSaver unit.
December 1998
9-29
Configuration Options
Use the SNMP Trap Options screen to configure the necessary configuration
options needed to support the SNMP traps. Select and set the following
configuration options, as appropriate (see Table 9-13).
NOTE:
Be sure to choose an operational link for the default. Should the default link
become disabled, unrouteable traps will be discarded.
To . . .
Specify an IP address for each SNMP NMS n IP Address to the IP address that
manager specified in the Number of
identifies each SNMP manager(s) indicated
SNMP Managers configuration option in the Number of SNMP Managers
configuration option.
9-30
December 1998
9024-A2-GB20-40
Configuration Options
9024-A2-GB20-40
December 1998
9-31
Configuration Options
9-32
December 1998
9024-A2-GB20-40
Configuration Options
9024-A2-GB20-40
December 1998
9-33
Configuration Options
Enable Automatically calls the phone number contained in the Control menus
COM Port Call Directories, Directory Number A (alarm).
Disable For traps, where a COM port-connected external device has not completed
the connection, holds the messages.
Trap Disconnect
Possible Settings: Enable, Disable
Default Setting: Enable
Determines whether the COM port-external device connection disconnects after the
SNMP trap message has been sent. This configuration option only applies to external
device connections initiated as a result of sending the SNMP trap message.
Enable Disconnects the call after sending an SNMP trap message(s).
Disable Does not disconnect the call and holds the line until it is disconnected
manually or by the remote modem. This enables the NMS to poll the FrameSaver unit
for more information after receiving SNMP traps.
9-34
December 1998
9024-A2-GB20-40
Configuration Options
9024-A2-GB20-40
December 1998
9-35
Configuration Options
Communication Port
9-36
December 1998
9024-A2-GB20-40
Configuration Options
9024-A2-GB20-40
December 1998
9-37
Configuration Options
9-38
December 1998
9024-A2-GB20-40
Configuration Options
Changing this setting does not affect the current session; it changes all
subsequent sessions.
Changing this setting does not affect the current session; it changes all
subsequent sessions.
9024-A2-GB20-40
December 1998
9-39
Configuration Options
NOTE:
A standard EIA-232 crossover cable is required when connecting an external
device to the FrameSaver units COM Port. See Standard EIA-232-D
Crossover Cable (9008-F1-550) in Appendix F, Cables, Connectors, and Pin
Assignments, for cable pin assignments and setup.
Table 9-16. External Device (COM Port) Options (1 of 2)
External Device Commands
Possible Settings: Disable, AT, Other
Default Setting: Disable
Specifies the type of commands to be sent over the COM port.
Disable Commands will not be sent over the COM port.
AT Standard Attention (AT) Commands are sent over the COM port to control the
external device. All AT command strings will end with a carriage return (hex 0x0D) and a
line feed (hex 0x0A).
Other Commands configured by the user are sent out the COM port.
CAUTION: You must not use this setting if you have an async terminal connected to
the COM port.
NOTE:
Dial-In Access
Possible Settings: Enable, Disable
Default Setting: Disable
Controls whether external devices can dial-in to the FrameSaver unit through the COM
port (based on the Communication Use option setting).
Enable Answers incoming calls and establishes connection to the remote terminal or
IP network.
Disable Does not answer incoming calls. Refer to the Control Characters table on
page 9-42.
Connect Prefix
Possible Settings: ASCII text entry, Clear
Default Setting: Clear
Specifies the connect prefix to dial the directory phone number.
ASCII text entry Adds to or changes the connect prefix (maximum 20 characters).
Refer to the Control Characters table on page 9-42.
Clear Clears the connect prefix No connect prefix is used.
9-40
December 1998
9024-A2-GB20-40
Configuration Options
x.x The delay ( 0.2, 0.4, 0.6, 0.8, 1.0 seconds) used during the COM ports escape
sequence. You must configure this delay for there to be a delay greater than or equal to
the escape guard time, which is required by the external device.
Disconnect String
Possible Settings: ASCII text entry, Clear
Default Setting: Clear
Specifies the command used to disconnect an external device. Refer to the Control
Characters table on page 9-42.
ASCII text entry Adds to or changes the disconnect string (maximum 20 characters).
Clear Clears Disconnect String
9024-A2-GB20-40
December 1998
9-41
Configuration Options
Control Characters
9-42
Sequence
ASCII
Hex
^A or ^a
SOH
0x01
^B or ^b
STX
0x02
^C or ^c
ETX
0x03
^D or ^d
EOT
0x04
^E or ^e
ENQ
0x05
^F or ^f
ACK
0x06
^G or ^g
BEL
0x07
^H or ^h
BS
0x08
^I or ^i
HT
0x09
^J or ^j
LF or NL
0x0A
^K or ^k
VT
0x0B
^L or ^l
FF or NP
0x0C
^M or ^m
CR
0x0D
^N or ^n
SO
0x0E
^O or ^o
SI
0x0F
^P or ^p
DLE
0x10
^Q or ^q
DC1
0x11
^R or ^r
DC2
0x12
^S or ^s
DC3
0x13
^T or ^t
DC4
0x14
^U or ^u
NAK
0x15
^V or ^v
SYN
0x16
^W or ^w
ETB
0x17
^X or ^x
CAN
0x18
^Y or ^y
EM
0x19
^Z or ^z
SUB
0x1A
^{ or ^[
ESC
0x1B
^\ or ^|
FS
0x1C
^] or ^}
GS
0x1D
^^ or ^~
RS
0x1E
US
0x1F
December 1998
9024-A2-GB20-40
Configuration Options
" Procedure
1. Set the Node IP Address, Node Subnet Mask, Default Network Destination (if
it is the COM port or a management PVC has been specified), and the
communication ports Link Protocol if the current setting is different from PPP
(see Table 9-10, Communication Protocol Options). Follow this menu
selection sequence:
9024-A2-GB20-40
December 1998
9-43
Configuration Options
9-44
December 1998
9024-A2-GB20-40
Configuration Options
Changing this setting does not affect the current session; it changes all
subsequent sessions.
Changing this setting does not affect the current session; it changes all
subsequent sessions.
9024-A2-GB20-40
December 1998
9-45
Configuration Options
9-46
December 1998
9024-A2-GB20-40
Configuration Options
For the Primary and Secondary Clock Source options, only Internal can be
selected for both options. All other selections must have different settings
(e.g., if Primary Clock Source is set to Network, Secondary Clock Source
cannot be set to Network).
Network The primary clock for the unit is derived from the Network T1 interface.
DSX-1 The primary clock for the unit is derived from the DSX-T1 interface.
Internal The primary clock for the unit is the internal clock.
Secondary Clock Source
Possible Settings: Network, DSX-1, Internal
Default Setting: Internal
Used by the FrameSaver 9124 only, provides a secondary clock source when the
primary clock source fails. The source selected for this configuration option provides all
of the timing within the unit and the clocks for all of the external interfaces.
Only one port can be selected as the clock source for either primary or secondary clock.
The clock source will switch back to primary when the primary clock source returns and
is stable for 10 seconds. If the secondary clock source fails, the clock source will switch
to internal. The clock source will switch back to primary when the primary clock source
returns and is stable for 10 seconds.
NOTE:
For the Primary and Secondary Clock Source options, only Internal can be
selected for both options. All other selections must have different settings
(e.g., if Primary Clock Source is set to Network, Secondary Clock Source
cannot be set to Network).
Network The secondary clock for the unit is derived from the Network T1 interface.
DSX-1 The secondary clock for the unit is derived from the DSX-1 interface. This
selection is only available if the DSX-1 interface is enabled.
Internal The secondary clock for the unit is the internal clock.
9024-A2-GB20-40
December 1998
9-47
Configuration Options
9-48
December 1998
9024-A2-GB20-40
10
This chapter discusses the various methods of providing access security and tells
you how to set each up, followed by instructions for logging in or out once
security has been set up.
Limiting Access
The FrameSaver unit provides several methods of security by limiting user
access through the following:
H
Telnet
External Devices
SNMP
Up to two direct or Telnet sessions can be active at any given time; that is, you
can have two simultaneous Telnet sessions, or one Telnet session and one active
async terminal session.
9024-A2-GB20-40
December 1998
10-1
" Procedure
To limit COM port async terminal access:
1. Follow this menu selection sequence:
Make sure you have at least one login set up for Level 1 access via a Telnet
session (see Limiting Telnet Access, page 10-3).
NOTE:
See Resetting the FrameSaver Unit in Chapter 12, Operation and
Maintenance, should you inadvertently be locked out.
3. Press Ctrl-a to switch to the screens function keys area.
4. To save changes, select Save and press Return. The Save Configuration To
screen appears.
5. Select the configuration area where you want to save the changes to, usually
Current Configuration, and press Return.
10-2
December 1998
9024-A2-GB20-40
" Procedure
To limit access through a Telnet Session:
1. Follow this menu selection sequence:
Disable Telnet
Make sure you have at least one login set up for Level 1 access via an
asynchronous terminal session (see page 10-2).
NOTE:
See Resetting the FrameSaver Unit in Chapter 12, Operation and
Maintenance, should you inadvertently be locked out.
3. Press Ctrl-a to switch to the screens function keys area.
4. To save changes, select Save and press Return.
5. Select the configuration area where you want to save the changes to, usually
Current Configuration, and press Return.
9024-A2-GB20-40
December 1998
10-3
" Procedure
To control dial-in access:
1. Follow this menu selection sequence:
10-4
December 1998
9024-A2-GB20-40
" Procedure
To disable SNMP access:
1. Follow this menu selection sequence:
9024-A2-GB20-40
December 1998
10-5
Assign the SNMP community names that are allowed to access the
FrameSaver units Management Information Base (MIB).
Specify the type of access allowed for each SNMP community name.
" Procedure
To assign SNMP community names and access levels:
1. Follow this menu selection sequence:
10-6
December 1998
9024-A2-GB20-40
Limiting the IP addresses of the NMSs that can access the FrameSaver unit.
Specifying the access allowed for the authorized NMS when IP address
validation is performed.
The SNMP NMS Security Options screen provides the configuration options that
determine whether security checking is performed on the IP address of SNMP
management systems attempting to communicate with the unit.
Make sure that SNMP Management is set to Enable.
Menu selection sequence:
Main Menu Configuration Management and Communication
General SNMP Management SNMP Management: Enable
See Configuring SNMP Management in Chapter 9, Configuration Options, for
more information about SNMP management configuration options.
9024-A2-GB20-40
December 1998
10-7
" Procedure
To limit SNMP access through IP addresses:
1. Follow this menu selection sequence:
10-8
December 1998
9024-A2-GB20-40
Creating a Login
A login ID and password is required if security is enabled.* You can define a
combination of six login/passwords. Each login must be unique and have a
specified access level.
" Procedure
To create a login ID and password:
1. Follow this menu selection sequence:
Enter the . . .
Login ID
ID of 1 to 10 characters.
Password
Re-enter password
Access Level
Access level: 1, 2, or 3.
* Security is enabled by the configuration options Login Required for the Communication Port, and Telnet Login
Required or FTP Login Required for a Telnet or FTP Session.
9024-A2-GB20-40
December 1998
10-9
Deleting a Login
A login record can be deleted.
" Procedure
To delete a login record:
1. Follow this menu selection sequence:
Example:
Page 2 of 4 is changed to Page 2 of 3.
10-10
December 1998
9024-A2-GB20-40
11
This chapter includes the following information:
H
Displaying LEDs:
FrameSaver 9124 on page 11-3.
FrameSaver 9624 on page 11-6.
Statuses:
Health and Status Messages starting on page 11-11.
Self-Test Results Messages starting on page 11-16.
Test Status Messages starting on page 11-18.
Network LMI-Reported DLCIs Status on page 11-23.
PVC Connection Status on page 11-24.
DDS Interface Status (9624) on page 11-25.
Performance Statistics:
DLCI Performance Statistics starting on page 11-34.
Frame Relay Performance Statistics starting on page 11-36.
DDS Network Line Performance Statistics (9624) on page 11-38.
Selecting T1 Network Statistical Intervals for Display (9124) on
page 11-39.
T1 Network Line Performance Statistics (9124) on page 11-40.
Physical Performance Statistics on page 11-41.
9024-A2-GB20-40
December 1998
11-1
" Procedure
To view identity information for the system and NAM:
1. Use the following menu selection sequence, pressing Enter/Return after each
selection:
11-2
System Name
System Contact
System Location
Serial Number
Model Number
Current
Software Revision
Alternate
Software Revision
Hardware Revision
December 1998
9024-A2-GB20-40
Displaying LEDs
Select Display LEDs from the Status menu to display and monitor LEDs and
control leads, the same conditions monitored by faceplate LEDs. This feature is
useful when monitoring remote units.
TM
DSX
O
K
NETWORK
O
O
F
AL
M
SI
O
O
F
AL
M
SI
TS
T
SLV
AL
M
FrameSaver
O
K
9124
PORT
98-15821-01
These same LEDs can be displayed and monitored remotely by selecting Display
LEDs from the Status menu. The following illustration shows the Display LEDs
screen for a FrameSaver 9124 unit.
H
main/status/leds
Device Name: Node A
9124
1/26/1998 23:32
DISPLAY LEDS
GENERAL
NETWORK
DSX-1
Port-1
OK
Alarm
Test
Sig
OOF
Alm
Sig
OOF
Alm
TXD
RXD
DTR
CTS
Exit
ESC for previous menu
MainMenu
Refresh
The following tables tell you how to interpret FrameSaver 9124 LEDs.
9024-A2-GB20-40
December 1998
11-3
General LEDs:
Label
Indication
Color
What It Means
OK
Power and
Operational
Status
Green
ALM
Operational
Alarm ( Fail )
Red
Test Mode
Yellow
11-4
December 1998
9024-A2-GB20-40
Indication
Color
What It Means
SIG
Signal
Green
OOF
Out of Frame
Yellow
ALM
Alarm
Yellow
Indication
Color
What It Means
OK
Operational
Status
Green
9024-A2-GB20-40
December 1998
11-5
TM
C
TS
D
TR
R
XD
D
M
BK
P
TS
T
SLV
AL
M
FrameSaver
O
K
9624
O
O
S
O
O
F/
N
P1 S
/P
2
TX
D
98-15822-01
These same LEDs can be displayed and monitored remotely by selecting Display
LEDs from the Status menu. The following illustration shows the Display LEDs
screen for a FrameSaver 9624 unit.
H
main/status/leds
Device Name: Node A
9624
1/26/1998 23:32
DISPLAY LEDS
GENERAL
NETWORK
Port-1
OK
Alarm
Test
Data Mode
OOS
OOF
No Signal
TXD
RXD
DTR
CTS
Exit
ESC for previous menu
MainMenu
Refresh
The following tables tell you how to interpret FrameSaver 9624 LEDs.
11-6
December 1998
9024-A2-GB20-40
General LEDs:
Label
Indication
Color
What It Means
OK
Power and
Operational
Status
Green
ALM
Operational
Alarm ( Fail )
Red
Test Mode
Yellow
9024-A2-GB20-40
December 1998
11-7
Indication
Color
What It Means
DM
Data Mode
Green
OOS
Out of Service
Red
OOF/ NS
Out of Frame/
No Signal
Red
11-8
December 1998
9024-A2-GB20-40
Indication
Color
What It Means
TXD
Transmitted
Data
Green
RXD
Received Data
Green
DTR
DTE or Data
Terminal Ready
Green
CTS
Clear to Send
Green
9024-A2-GB20-40
December 1998
11-9
Statuses
Status information is useful when monitoring the FrameSaver unit. Use the Status
menu to display information concerning:
H
System and Test Status Health and Status, Self-Test Results, Test Status
PVC Connection Status Source and Destination Links, DLCIs, EDLCIs, and
Network Status
NOTE:
Status messages contained in the following sections are in
alphabetical order.
11-10
December 1998
9024-A2-GB20-40
What It Indicates
What To Do
AIS at DSX-1
(9124 only)
AIS at Network
(9124 only)
2. The network is
transmitting an AIS.
Auto-Configuration
Active
Configuration Shortcuts
feature is active, which
allows automatic
configuration and
cross-connection of DLCIs
as they are activated by the
network.
Back-to-Back Mode is
Active
If Network interface:
(9624 only)
9024-A2-GB20-40
December 1998
11-11
Message
What It Indicates
What To Do
EER at Network
(9124 only)
(9624 only)
An excessive number of
bipolar violations has been
detected on the DDS
network interface, followed
by the period of time that
the condition has existed.
nnnn indicates a DLCI number of 16 through 1007; interface is the Network or Port
interface.
2 hhh:mm:ss indicates the number of hours (maximum 255), minutes (maximum 59),
and seconds (maximum 59). When 255:59:59 is exceeded, the counter resets and
begins the count again.
11-12
December 1998
9024-A2-GB20-40
Message
What It Indicates
What To Do
LOS at DSX-1
(9124 only)
9024-A2-GB20-40
2. No signal being
transmitted from the
DTE.
December 1998
11-13
Message
What It Indicates
LOS at Network
(9124 only)
What To Do
H Retry downloading.
No Signal hhh:mm:ss 2
(9624 only)
H Contact service
representative.
Out of Frame
hhh:mm:ss 2
(9624 only)
Out of Service
hhh:mm:ss 2
(9624 only)
11-14
hhh:mm:ss indicates the number of hours (maximum 255), minutes (maximum 59),
and seconds (maximum 59). When 255:59:59 is exceeded, the counter resets and
begins the count again.
December 1998
9024-A2-GB20-40
Message
What It Indicates
OOF at DSX-1
(9124 only)
1. Incompatible framing
format between the DTE
and the FrameSaver
unit.
2. DSX-1 cabling problem.
OOF at Network
(9124 only)
(9124 only)
What To Do
2. Network cabling
problem.
3. T1 facility problem.
(9124 only)
(9124 only)
Yellow at Network
(9124 only)
9024-A2-GB20-40
2. T1 facility problem.
December 1998
11-15
What It Indicates
What To Do
B8ZS/LOS Fail
(9124 only)
CPU Fail
(9124 only)
Device Fail
(9624 only)
DSX-1 T1 Fail
(9124 only)
Failure xxxxxxxx
(9124 only)
11-16
Record the failure code before resetting the FrameSaver unit; otherwise, the error
information will be lost.
December 1998
9024-A2-GB20-40
Message
What It Indicates
What To Do
Memory Fail
NAM Fail
(9124 only)
Network T1 Fail
(9124 only)
Passed
1
9024-A2-GB20-40
No action needed.
Record the failure code before resetting the FrameSaver unit; otherwise, the error
information will be lost.
December 1998
11-17
What It Indicates
What To Do
(9624 only)
(9624 only)
loo
back is selected on the
loopback
ports Physical Tests screen
( Path: main/test/physical ) to
activate or deactivate the test.
(9124 only)
DSX-1 RLB Test
Active
(9124 only)
DTE External LB,
Port-1
A DSX-1 Payload
Loopback (PLB) test is
active.
A DSX-1 Repeater
Loopback (RLB) test is
active.
An external DTE Loopback
is running on Port-1.
11-18
December 1998
test to continue.
H Check the DTE.
9024-A2-GB20-40
Message
What It Indicates
What To Do
A network-initiated latching
DSU Loopback is currently
running on a 64 kbps clear
channel circuit.
H No action needed.
FrameSaver unit is
monitoring a 511 test
pattern on the DDS network
interface.
Latching DSU LB
Active 1
(9624 only)
(9624 only)
(9624 only)
FrameSaver unit is
monitoring a 511 test
pattern over Port-1.
When status is Active,
whether synchronization
was achieved, as well as
the number of data errors
are displayed. 2
A nonlatching loopback can only be initiated and terminated by the network service
provider.
2 A count of 99999+ means that the maximum number of errors has been exceeded.
9024-A2-GB20-40
December 1998
11-19
Message
What It Indicates
What To Do
Mon Pttn,
DLCI nnnn, 3
interface 4
FrameSaver unit is
monitoring the selected test
pattern on the specified
DLCI for the interface.
(9124 only)
FrameSaver unit is
monitoring a selected test
pattern on the network or
DSX-1 interface.
(9124 only)
(9124 only)
A Network Payload
Loopback (PLB) test is
active.
A count of 99999+ means that the maximum number of errors has been exceeded.
nnnn indicates a DLCI number of 16 through 1007.
4 interface is Network, DSX-1, or Port-1 for FrameSaver 9124;
and Network or Port-1 for FrameSaver 9624.
3
11-20
December 1998
9024-A2-GB20-40
Message
What It Indicates
What To Do
A Network Repeater
Loopback (RLB) test is
active.
(9124 only)
(9624 only)
Non-latching DSU LB
Active 1
(9624 only)
No Test Active
(9124 only)
Pttn Active,
DLCI nnnn, 3
interface 4
A network-initiated
non-latching CSU or Local
Loopback is currently
running.
A network-initiated
non-latching DSU
Loopback is currently
running on a 56 kbps
circuit.
No action needed.
A non-disruptive Pattern
test pattern is being sent on
a specified multiplexed
DLCI, or a disruptive
Hex 55 test pattern is being
sent on a specified
non-multiplexed DLCI for
the interface.
continue.
H Press Return ( ) while the
A nonlatching loopback can only be initiated and terminated by the network service
provider.
2 A count of 99999+ means that the maximum number of errors has been exceeded.
3 nnnn indicates a DLCI number of 16 through 1007.
4 interface is Network, DSX-1, or Port-1 for FrameSaver 9124;
and Network or Port-1 for FrameSaver 9624.
9024-A2-GB20-40
December 1998
11-21
Message
What It Indicates
What To Do
(9624 only)
(9624 only)
Send Pattern,
DLCI nnnn, 3
interface 4
(9624 only)
A non-disruptive Hex 55
test pattern is being sent on
a specified multiplexed
DLCI, or a disruptive
Hex 55 test pattern is being
sent on a specified
non-multiplexed DLCI for
the interface.
(9124 only)
A count of 99999+ means that the maximum number of errors has been exceeded.
nnnn indicates a DLCI number of 16 through 1007.
4 interface is Network, DSX-1, or Port-1 for FrameSaver 9124;
and Network or Port-1 for FrameSaver 9624.
3
11-22
December 1998
9024-A2-GB20-40
Status
What It Indicates
DLCI
16 through 1007
Status
Active
Inactive
Deleted 1
New 1
9124: 0 1536000
9624: 0 64000
9024-A2-GB20-40
Appears for 10 seconds only, before the network changes Deleted to Inactive and
New to Active.
December 1998
11-23
Status
What It Indicates
No PVC Connections.
Link
Network
Port-1
DLCI
16 to 1007
EDLCI
0 to 62
Status
11-24
Active 1
Inactive
For the circuit to be active, both Network and Port-1 Config Statuses must be Active.
December 1998
9024-A2-GB20-40
PARADYNE 9124
01/26/1998 23:32
Page 1 of 2
Link
Source
DLCI
EDLCI
Port-1 201
Port-1 202
Port-1 100
Port-1 204
Mgmt PVC Dunedin
Port-1 206
Port-1 207
Port-1 208
Port-1 209
Port-1 210
Link
Destination
DLCI EDLCI
Network
Network
Network
Network
Network
Network
Network
Network
Network
Network
300
1001
1001
1001
1001
1001
1001
500
502
504
Status
Active
Active
Active
Active
Active
Active
Active
Active
Inactive
Inactive
Exit
ESC for previous menu
MainMenu
Refresh
PgUp PgDn
Status
What It Indicates
56 Kbps
64 Kbps clear channel
Autobaud
Disconnected
0 to 65 dB
Disconnected
9024-A2-GB20-40
December 1998
11-25
Device Messages
These messages appear in the messages area at the bottom of the screens.
All device messages are listed in alphabetical order.
Message
What It Indicates
What To Do
Access level is n
Configuration is
Read-only.
No action needed.
No action needed.
Already Active
H No action needed.
Command Complete
No action needed.
Connection Refused
Destination Not
Unique
Destination entered is
already being used.
Destination
Unreachable
H No action needed, or
Blank Entries
Removed
DLCI in connection.
Delete connection first
11-26
December 1998
entered is correct.
H Verify that the IP Address in
9024-A2-GB20-40
Message
What It Indicates
What To Do
Duplicate DLCI
Number
Invalid Character (x )
Invalid [Test ]
Already Active
No action needed.
Network-initiated loopback
was in progress when CSU
(or DTE ) Loopback Start
was selected.
No action needed.
Invalid Password
H Try again.
A conflicting loopback or
pattern test was in progress
when Start was selected to
start another test, or was
active on the same or
another interface when
Start was selected.
Invalid Test
Combination
9024-A2-GB20-40
December 1998
11-27
Message
What It Indicates
What To Do
No Connections to
delete
No DLCIs Defined
11-28
combination.
December 1998
connection.
H Delete another PVC
9024-A2-GB20-40
Message
What It Indicates
What To Do
No Management
PVCs
No management PVCs
have been created.
multiplexed
No more DLCIs
allowed
No Network DLCIs
available for
connection
No Port-1 DLCIs
available for
connection
is set up properly.
H Create a DLCI Record for
is set up properly.
H Create DLCI Records and
9024-A2-GB20-40
December 1998
entered is correct.
H Add the IP Address and
Destination is specified
( Path: main/config/
management/communication).
11-29
Message
What It Indicates
What To Do
No Security Records
to Delete
H No action needed.
Out of Sync
Permission Denied
Level 1 security.
H Wrong file was specified
Ping timed-out
Please Wait
11-30
H Try again.
H Contact your system
December 1998
functioning.
H Verify that the routing table is
set up correctly.
9024-A2-GB20-40
Message
What It Indicates
What To Do
Resetting Device,
Please Wait ...
No action needed.
Test Active
9024-A2-GB20-40
No action needed.
December 1998
11-31
Performance Statistics
Use the Status menu to display statistical information for a selected interface:
Network or Port-1. Statistical information is useful when trying to determine the
severity and frequency or duration of a condition.
NOTE:
All statistics show the number of occurrences since the last reset of the
counter. In addition, only Level-1 and Level-2 Access Levels can view the
statistical information collected.
Physical interfaces
Network Line
The following sets of statistics appear, based upon the interface selected:
Select . . .
For the . . .
See . . .
Network DLCIs 1
page 11-34
Port-1 DLCIs 1
Network Line 2
page 11-40
page 11-38
Network Physical
page 11-41
Port-1 Physical
1
2
11-32
page 11-36
December 1998
9024-A2-GB20-40
" Procedure
To determine whether a statistic is incrementing:
1. Record the accumulated value for the statistic of interest (the beginning
value).
2. Press r for Refresh to see if it changes.
3. If the statistic is incrementing, record the ending value and the amount of
time between the beginning and ending values.
Continue to Refresh the screen until you have a sense of how serious the
problem might be.
9024-A2-GB20-40
December 1998
11-33
What It Indicates
DLCI
DLCI Up Since 2
Date and time that the DLCI was last declared Active after a
period of inactivity. Down is displayed if the DLCI is inactive.
If the DLCI was Down, this is the time that the DLCI recovered.
If the DLCI was never Down, this is the first time the
FrameSaver unit discovered that the DLCI was active in the
network.
DLCI Up Time 1
Days, hours, minutes, and seconds since the DLCI was last
declared Active after a period of inactivity. Down is displayed if
the DLCI is inactive.
If the DLCI was Down, this is the amount of time since the
DLCI recovered.
If the DLCI was never Down, this is the amount of time since
the FrameSaver unit discovered that the DLCI was active in
the network.
Appears only for the Network interface if DLCIs are multiplexed (see DLCI Type
option in Table 9-7, DLCI Record Options).
2 Appears only for the Network interface.
11-34
December 1998
9024-A2-GB20-40
Statistic
What It Indicates
Inbound Dropped
Characters 2
Inbound Dropped
Frames 2
Tx/ Rx Characters
Tx / Rx Frames
Tx / Rx Frames
Within CIR
Tx / Rx Frames
Exceed CIR
Tx / Rx Frames
With DE
Tx BECN Frames
9024-A2-GB20-40
Appears only for the Network interface if DLCIs are multiplexed (see DLCI Type in
Table 9-7, DLCI Record Options).
December 1998
11-35
Statistic
What It Indicates
Rx BECN Frames
Rx FECN Frames
What It Indicates
Frames Received
Characters Sent
Characters Received
FECNs Received
BECNs Received
11-36
December 1998
9024-A2-GB20-40
Statistic
What It Indicates
Invalid Rx Frames
Short Rx Frames
Long Rx Frames
Invalid DLCI
Unknown DLCI
Unknown Error
9024-A2-GB20-40
December 1998
11-37
Statistic
What It Indicates
Number of Inactives
Number of times the LMI has declared the frame relay link
Inactive.
Network problems.
What It Indicates
No Signal Count 1
Excessive BPV
Count 1
BPV Count 1
1
11-38
Elapsed time is also shown in the hours:minutes:seconds format for all statistics
except the BPV Count. This is the total amount of time the FrameSaver unit has
experienced the condition since the units last power-cycle.
December 1998
9024-A2-GB20-40
NOTES:
Interval 01 is the interval occurring just prior to the current one;
Interval 02 is 2 intervals prior to the current one, etc.
Selecting a specific time is useful when the approximate time at which a
specific event occurred is known.
Edit any of the interval or time fields on lines 10, 13, or 16. When Return is
pressed, the values change to the selected range.
To select intervals . . .
Line 16. The display will include the selected interval plus
the 6 intervals recorded after it.
Line 10. The display will include the selected interval plus
the 6 intervals recorded before it.
Bracketing a selected
interval or time
Line 13. The display will include the selected interval plus
the 3 intervals recorded before it and the 3 intervals
recorded after it.
main/status/performance/network_line
PARADYNE 9124
Device Name: Node A
01/26/1998 23:32
NETWORK LINE PERFORMANCE STATISTICS
Current Interval Timer
ESF Error Events
Near=123
Far = 124
Near = 15
Far = 12
Line 10
Line 13
Line 16
Line 18
9024-A2-GB20-40
Time
Current: 10:37
Int 01: 10:35
Int 02: 10:20
Int 03: 10:05
Int 04: 09:50
Int 05: 09:35
Int 06: 09:20
Int 07: 09:05
ES
Near Far
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
UAS
Near Far
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
SES
Near Far
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
BES
Near Far
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
CSS
Near Far
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
LOFC
Near Far
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Worst Interval:
24 24
14 14
14 14
09 09
18 16
44 44
Near Tot(valid 96): 00010
00000
00000
00000
002
003
Far Tot(valid 96): 00010
00000
00000
00000
002
003
December 1998
11-39
You can collect the following metrics for the Network interface:
Statistic
What It Indicates
Unavailable Seconds
(UAS)
Severely Errored
Seconds (SES)
Bursty Errored
Seconds (BES)
Controlled Slip
Seconds (CSS)
Worst Interval
The largest number of seconds for either ES, UAS, SES, BES,
or CSS, or the greatest Loss of Frame Count (LOFC).
If more than one interval contains the same worst value, then
the oldest interval is displayed.
Near and Far Totals are collected for each of these metrics, as well.
11-40
December 1998
9024-A2-GB20-40
What It Indicates
Rx Total Errors
Rx Overruns
Rx Non-octet Frames
Rx CRC Errors
Tx Total Errors
Tx Total Discards
Tx Underruns
9024-A2-GB20-40
December 1998
11-41
11-42
December 1998
9024-A2-GB20-40
12
This section provides instructions for:
H
Startup
Startup
If security requiring logins has been set up, follow the instructions in Logging In
and Logging Out.
Otherwise, follow the instructions in Starting a Session and Ending a Session.
9024-A2-GB20-40
December 1998
12-1
Logging In
When there is no contention for the user interface and a login is required, you are
presented with the Login screen. Up to 10 characters can be entered in the
Login ID and Password fields. Valid characters include the following:
H
0 through 9
a through z
A through Z
" Procedure
To log in:
1. Enter your assigned login ID, and press Return.
2. Enter your password, and press Return.
An asterisk ( *) appears in the password field for each character entered.
If the Login ID/Password
combination is . . .
Then the . . .
Valid
Invalid
Logging Out
When a login is required and a timeout occurs, you are automatically logged out.
You will be prompted for your login next time you try to use the interface.
You can also end a session using the function keys area of the user interface.
" Procedure
To log out using the screen function area:
1. Press Ctrl-a to switch from the screen area to the function keys area.
2. Select Exit by entering e and pressing Return. The session is ended.
12-2
December 1998
9024-A2-GB20-40
Starting a Session
Depending on how your network is configured, you can start a session using one
of the following methods:
H
" Procedure
Upon beginning a session, the user interface is blank. To activate:
1. Press Return.
2. One of the following occurs:
If . . .
Then . . .
What to Do
Security is disabled
Security is enabled
The message
Connection refused:
appears. (FrameSaver
unit allows only two
connections at a time.)
9024-A2-GB20-40
December 1998
12-3
Ending a Session
Use the Exit function key from any screen to terminate the session.
" Procedure
To end a session:
1. Press Ctrl-a to go to the screen function key area.
2. Select Exit and press Return. The session is terminated; the terminal is
disconnected.
3. If ending a configuration editing session, the Save Configuration screen
appears with the Save Changes? prompt.
If you select . . .
Then . . .
No
Yes
LEDs
Alarms
SNMP Traps
If monitoring the system via the async terminal interface, the System and Test
Status screen can also indicate that there is a problem.
12-4
December 1998
9024-A2-GB20-40
9024-A2-GB20-40
December 1998
12-5
Dial a call.
Disconnect a call.
" Procedure
1. Follow this menu selection sequence:
" Procedure
1. Assign SNMP Trap Managers. See Configuring SNMP NMS Security in
Chapter 9, Configuration Options.
12-6
December 1998
9024-A2-GB20-40
5. Enable the Call Retry and Trap Dial-Out configuration options to hold the call
if it cannot be completed. The call is held until completed, or the maximum
retry count (maximum 5) has been exceeded.
You can also set the delay time and specify an alternate directory, if desired.
6. Display the Load Configuration From screen.
9024-A2-GB20-40
Select . . .
To . . .
December 1998
12-7
" Procedure
To change a COM port directory phone number:
1. Use the following menu selection sequence:
NOTE:
Select Clear to remove all characters in a field so you can start over or
enter a new phone number.
4. Press Ctrl-a to switch to the screens function keys area.
5. To save changes, select Save and press Return.
When Save is complete, Command Complete appears at the bottom of the
screen.
CAUTION:
Failure to save additions or changes to COM Port Call Directories will
result in your entries being lost.
12-8
December 1998
9024-A2-GB20-40
Downloading Software
The FrameSaver unit is capable of accepting a software download from a PC
through its COM port, Port-1, or through the Network interface using a
management PVC, to support a file transfer or software upgrade.
File Transfer
The FrameSaver unit supports a standard File Transfer Protocol (FTP) server
over Transmission Control Protocol (TCP) to allow you to transfer configuration
files to/from a FrameSaver unit node, transfer program files to a FrameSaver unit
node, and transfer User History data from a FrameSaver unit node. A complete
binary image of the configuration files can be copied to a host to provide a
backup. The unit must be configured to support Telnet and FTP Sessions.
Be aware of the following rules when doing a file transfer:
H
You must have Access Level 1 permission to use the put and get
commands. However, you can retrieve the data file for the user history
reports regardless of access level.
You can only put a NAM program file (nam.ocd) into an FrameSaver unit. You
cannot upload a NAM program file from the FrameSaver unit.
Before putting a download file, you must use the bin binary command to
place the data connection in Binary mode.
You can only get a uhbcfull.dat file. It is recommended that you use the NMS
application to get this information (see page 12-11).
You initiate an FTP session to a FrameSaver unit node in the same way as you
would initiate an FTP to any other IP-addressable device.
FrameSaver SLV units provide an additional feature that allows new software to
be downloaded in the background, using low bandwidth and without interfering
with normal operation. Downloads can be performed quickly, using the full line
speed, or at a slower rate over an extended period of time.
To see whether a download has completed, check the Identity screen (selected
from the Status menu). See the Alternate Software Revision field:
9024-A2-GB20-40
December 1998
12-9
NOTE:
Loading a configuration with many DLCIs from a units Customer
Configuration 1 or 2 option area into its Current Configuration option area
may take time. Allow a minute or more for the downloaded file to be put into
the units currently active configuration.
" Procedure
To initiate an FTP session:
1. Start the FTP client program on your host. For example, on a Unix host,
type ftp, followed by the IP address of the FrameSaver unit.
2. If a login and password are required (see Creating a Login in Chapter 10,
Security and Logins), you are prompted to enter them here.
The FTP prompt appears.
The starting directory is the root directory ( / ). Use standard FTP commands
during the FTP session, as well as the following remote FTP commands.
12-10
Command
Definition
cd directory
dir [directory]
remotehelp
[command]
ls [directory]
Same as a get.
Same as a put.
pwd
bin
December 1998
9024-A2-GB20-40
NOTE:
Using your NMS application to FTP and view statistics is recommended since
the data file is not in user-readable format.
" Procedure
To retrieve FrameSaver SLV statistics:
1. Initiate an FTP session to the device that you are upgrading.
2. Type bin to enter binary mode.
3. Type hash to enter hash mode if you want to monitor the progress of the
upgrade, provided this function is supported by your equipment.
4. Type cd data to change to the data directory.
5. Perform a get of the uhbcfull.dat file to start the data transfer. Once the
devices uhbcfull.dat file is successfully transferred, the message
uhbcfull.dat: File Transfer Complete displays.
6. Type quit or bye to close the FTP session.
The FrameSaver units SLV statistics are now available for reporting.
9024-A2-GB20-40
December 1998
12-11
Performing an Upgrade
If you need to upgrade the FrameSaver units program code, you must transfer
the nam.ocd file in the system memory directory by using the put command.
NOTE:
Upgrades can be performed through the network using a Management PVC,
or through a LAN adapter connected to the COM port if Port Use is set to
Net Link (see Table 9-15, Communication Port Options).
" Procedure
To download software:
1. Initiate an FTP session to the device that you are upgrading.
2. Type bin to enter binary mode.
3. Type hash to enter hash mode if you want to monitor the progress of the
upgrade, provided this function is supported by your equipment.
4. Type cd system to change to the system directory.
5. Perform a put of Rxxxxxx.ocd (xxxxxx being the software release number) to
the nam.ocd file to start the download. Once nam.ocd is successfully put and
has the proper checksum, then the FTP connection is closed and the file is
loaded into system memory. The message nam.ocd: File Transfer
Complete displays.
NOTES:
During the download, a series of # signs appear. When the # signs stop
appearing, there is a pause of about 30 seconds, followed by the
nam.ocd: File Transfer Complete message. Please be patient.
Do not exit from FTP at this time.
If someone opens a Telnet session and accesses the units Identity
(identification) screen while the FrameSaver unit is downloading
software, the In Progress . . . message appears in the
Alternate Software Revision field.
See Changing Software on page 12-13 to activate the newly downloaded
software.
12-12
December 1998
9024-A2-GB20-40
Changing Software
Once software is downloaded, it needs to be activated. When activated, the unit
resets, then executes the downloaded software. With this feature, you control
when the software is implemented.
" Procedure
To switch to the new software:
1. Go to the Control menu, and select Select Software Release.
" Procedure
To access Paradyne MIBs:
1. Access the Paradyne World Wide Web site at:
http://www.paradyne.com
2. Select Service & Support.
3. Select MIBs.
The download procedure may vary depending upon your NMS application
software. Refer to your NMS manual for additional download information.
9024-A2-GB20-40
December 1998
12-13
Set the appropriate MIB object from NMS (see your NMS documentation).
" Procedure
To reset the FrameSaver unit from the Control menu:
1. From the Main Menu screen, select Control and press Return. The Control
menu appears.
2. Select Reset Device and press Return. The FrameSaver unit reinitializes
itself, performing a device self-test.
NOTE:
Make sure that the async terminal has Flow Control set to None for recycling
to take place.
12-14
December 1998
9024-A2-GB20-40
Reset COM Port Allows you to reset the configuration options related to
COM port usage. This also causes a device reset, where the FrameSaver
unit performs a Device Self-Test. No security-related configuration options
are changed.
" Procedure
To reset COM port settings:
1. At the async terminal that is directly connected to the FrameSaver unit,
configure the terminal to operate at 19.2 kbps, using character length of
8 bits, with one stop-bit, and no parity.
In addition, set the async terminals Flow Control to None.
2. Reset the FrameSaver unit, then immediately press Return repeatedly in
rapid succession, at a rate of at least 1 press per second, until the System
Paused screen appears. (See Resetting the Unit from the Control Menu on
page 12-14 to reset the unit.)
3. Tab to the desired method, and enter yes (or y) for the selected prompt.
If entering yes to prompt . . .
Then . . .
9024-A2-GB20-40
December 1998
12-15
Conducting Demonstrations
Using this special feature, you can set up and conduct demonstrations with a
FrameSaver unit.
Instead of connecting FrameSaver units to the frame relay network, connect two
FrameSaver units back-to-back using a network crossover cable, as in a test
bench setup. Then, change the operating mode on one unit only to back-to-back
operation; the other unit must stay in standard operating mode.
To return the unit to normal operation once the demonstration is over, reconnect
the units to the frame relay network, change the operating mode back to standard
operation, then reset the unit (see Resetting the FrameSaver Unit on
page 12-14).
Description
Standard
Back-to-Back
12-16
December 1998
9024-A2-GB20-40
" Procedure
To setup a demonstration:
1. On the unit that will be configured for Back-to-Back Operating Mode,
manually configure DLCIs; DLCIs should be configured before connecting the
crossover cable between units.
2. Connect one end of a standard network crossover cable to the one
demonstration units Network interface.
3. Connect the other end of the crossover cable to the other demonstration
units Network interface so that the two FrameSaver units are connected.
4. On one FrameSaver unit only, select:
NOTE:
Once you have set the Operating Mode to Back-to-Back, it will remain
selected even in the event of a power reset.
9024-A2-GB20-40
December 1998
12-17
12-18
December 1998
9024-A2-GB20-40
Troubleshooting
13
This chapter includes the following:
H
Monitor statistics
Statistics are collected to help you determine how long a problem has existed.
See Performance Statistics in Chapter 11, Displaying System Information.
These features ensure that your FrameSaver unit is giving you optimum
performance within your network.
9024-A2-GB20-40
December 1998
13-1
Troubleshooting
LEDs
Alarms
SNMP Traps
If monitoring the system, the System and Test Status screen can also indicate
that there is a problem.
LEDs
The faceplate has ten LEDs (Light Emitting Diodes) that provide status on the:
H
FrameSaver unit
Network interface
DTE interface
You can view LED information on the Display LEDs screen, selected from the
Status menu.
See Monitoring FrameSaver 9124 LEDs and Monitoring FrameSaver 9624 LEDs
in Chapter 11, Displaying System Information, to see FrameSaver faceplates and
Display LEDs screens, and to interpret the LEDs and determine whether there is
a problem.
13-2
December 1998
9024-A2-GB20-40
Troubleshooting
Alarms
The FrameSaver unit monitors alarm conditions occurring on the:
H
Network interface
Port 1
See Monitoring the Unit in Chapter 12, Operation and Maintenance, for additional
information.
warm-start
authentication-failure
link-up
link-down
See Appendix C, Standards Compliance for SNMP Traps, for more information
on traps. See Monitoring the Unit in Chapter 12, Operation and Maintenance, for
additional information.
9024-A2-GB20-40
December 1998
13-3
Troubleshooting
Possible Cause
Solutions
an energy management
program.
Power-Up Self-Test
fails. Only Alarm LED
is on after power-up.
Login or password is
incorrect, COM port is
misconfigured, or the
FrameSaver unit is
otherwise configured so it
prevents access.
representative.
13-4
An LED appears
dysfunctional.
December 1998
9024-A2-GB20-40
Troubleshooting
Symptom
Possible Cause
Solutions
Symptom
Possible Cause
Solutions
No receipt or
transmission of data.
Losing Data.
9024-A2-GB20-40
DTE is configured
incorrectly.
December 1998
13-5
Troubleshooting
Tests Available
The Test menu allows you to run loopbacks and test patterns on the FrameSaver
unit, and to test the front panel LEDs. It is available to users with a security
access level of 1 or 2. From the Test menu:
To access . . .
Select . . .
IP Ping test
IP Ping
Device Tests
PVC Tests menu selections are suppressed when there are no PVCs defined for the
interface.
13-6
December 1998
9024-A2-GB20-40
Troubleshooting
Test Timeout
A Test Timeout feature is available to automatically terminate a test (as opposed
to manually terminating a test) after it has been running a specified period of
time.
It is recommended that this feature be used when the FrameSaver unit is
remotely managed through an inband data stream (PVC). If a test is accidently
commanded to execute on the interface providing management access, control is
regained when the specified time period expires, automatically terminating the
test.
To use this feature, enable the Test Timeout configuration option, and set a
duration for the test to run in the Test Duration (min) configuration option (see
Configuring General Options in Chapter 9, Configuration Options).
NOTE:
These configuration options do not pertain to tests commanded by the:
Network, such as the network-initiated CSU and DSU Loopbacks.
DTE, such as the DTE-initiated External Loopback.
Inactive
Start
Active
Stop
9024-A2-GB20-40
December 1998
13-7
Troubleshooting
" Procedure
To start or stop a test:
1. Follow this menu selection sequence:
Example:
Selecting Port-1 Physical Tests from the Test menu causes the Port-1
Physical Tests screen to appear. Only the DTE External Loopback can be run
from this screen. The cursor is positioned on the Start/Stop field in the
Command column.
NOTE:
The cursor is not positioned in the Command column when Network PVC
Tests is selected; it is positioned in the DLCI Number field.
3. Select the test you want to start or stop and press Return. The selected test
for the interface changes from Stop to Start, or Stop to Start, also changing
the status of the test.
4. Press Return again to start or stop the test.
" Procedure
To abort all tests on all interfaces:
1. Follow this menu selection sequence:
NOTE:
Abort All Tests does not interrupt Network- or DTE-initiated loopbacks.
13-8
December 1998
9024-A2-GB20-40
Troubleshooting
NMS
Test LED
PVC Tests
PVC tests can be run on the following interfaces for the requested DLCI:
H
Network
Port 1
Loopback, and send/monitor pattern tests are available for each interface on the
selected DLCI. FrameSaver units should be at each end of the circuit. If a
PVC Loopback is started at one end of the circuit, the other end can send and
monitor pattern tests.
CAUTION:
PVC tests between FrameSaver units on a multiplexed DLCI are
nondisruptive to data, and data can be sent while a test is running.
However, if the device at one end of the circuit is not a FrameSaver unit,
these tests are disruptive to data.
9024-A2-GB20-40
December 1998
13-9
Troubleshooting
FrameSaver Unit
98-15444a-01
Standard
Disruptive
Proprietary, multiplexed
Nondisruptive
PVC #x
FrameSaver Unit
98-14930-03
13-10
December 1998
9024-A2-GB20-40
Troubleshooting
Send Pattern
This test sends packets filled with a hexadecimal 55 test pattern and sequence
number over the selected interface on a per-DLCI basis.
Standard
Disruptive
Proprietary, multiplexed
Nondisruptive
Monitor Pattern
This test monitors packets for the 55 hexadecimal test pattern and checks
sequence numbers using a proprietary method. To view the test results, see the
PVC Tests [Network/Port-1] DLCI screen.
Connectivity
Connectivity is a proprietary method that determines whether the FrameSaver
unit node at the other end of the frame relay PVC is active. This test stops
automatically and can only be executed for circuit multiplexed PVCs.
9024-A2-GB20-40
December 1998
13-11
Troubleshooting
Physical Tests
Physical Tests can be commanded from any of the following interfaces:
H
Network
Port 1
CAUTION:
You should not run these tests with frame relay equipment attached;
you must disconnect the frame relay equipment and use external test
equipment.
Framer
Other
T1
Interface
LLB
All
1s
The T1
Interface
97-15336
CAUTION:
Line Loopback may affect the operation of the frame relay PVCs
assigned to the selected port. Any IP data being sent while this test is
active will be disrupted.
To start and stop a Line Loopback, follow this menu selection sequence:
13-12
December 1998
9024-A2-GB20-40
Troubleshooting
Other
T1
Interface
Framer
All
1s
PLB
The T1
Interface
97-15337
CAUTION:
Payload Loopback may affect the operation of the frame relay PVCs
assigned to the selected port. Any IP data being sent while this test is
active will be disrupted.
To start and stop a Payload Loopback, follow this menu selection sequence:
9024-A2-GB20-40
December 1998
13-13
Troubleshooting
Framer
Other
T1
Interface
RLB
AIS
The T1
Interface
97-15338
The T1 NAM will not respond to any messages from the network during this test.
CAUTION:
Repeater Loopback may affect the operation of the frame relay PVCs
assigned to the selected port. Any IP data being sent while this test is
active will be disrupted.
To start and stop a Repeater Loopback, follow this menu selection sequence:
13-14
December 1998
9024-A2-GB20-40
Troubleshooting
" Procedure
To send/monitor a Pattern Test:
1. Follow this menu selection sequence to display the Tests screen:
9024-A2-GB20-40
December 1998
13-15
Troubleshooting
DTE
Port
T1 Network
Interface
98-15917
CAUTION:
DTE External Loopback may affect the operation of the frame relay
PVCs assigned to the selected port. Any IP data being sent while this
test is active will be disrupted.
To start and stop a DTE External Loopback, follow this menu selection sequence:
DTE
Port
DTE
Interface
CSU
Aggregate
DDS
Network
Port
497-14929-02
CAUTION:
This test may affect the operation of the PVCs assigned to the network
interface. In addition, IP data sent over the PVC will be disrupted while
this test is active.
13-16
December 1998
9024-A2-GB20-40
Troubleshooting
CSU
Aggregate
DTE
Port
DTE
Interface
DDS
Network
Port
497-14933-02
CAUTION:
This test may affect the operation of the PVCs assigned to the network
interface. In addition, IP data sent over the PVC will be disrupted while
this test is active.
9024-A2-GB20-40
December 1998
13-17
Troubleshooting
DTE
Port
DTE
Interface
CSU
Aggregate
DDS
Network
Interface
98-15868
CAUTION:
This test may affect the operation of the PVCs assigned to this port. In
addition, IP data sent over the PVC will be disrupted while this test is
active.
13-18
December 1998
9024-A2-GB20-40
Troubleshooting
" Procedure
To send a 511 test pattern using an external loopback connector:
1. Remove the network cable so that a No Signal ( NS) condition occurs.
2. Start the Send Pattern test.
3. Place the loopback cable on the network or DTE port interface.
4. Start the Monitor 511 test.
NOTE:
The 511 monitor expects external equipment to provide the clock for the 511
pattern for timing the incoming pattern on interchange circuit DA (ITU 113)
Transmit Signal Element Timing (XTXC), with the DTE as the source.
9024-A2-GB20-40
December 1998
13-19
Troubleshooting
IP Ping Test
An IP Ping test can be run to test connectivity between the FrameSaver unit and
any FrameSaver unit, router, or NMS to which it has a route.
Times when you might want to run an IP Ping test are:
H
To test connectivity between the FrameSaver unit and any FrameSaver unit
in the network to verify that the path is operational. Select the first procedure
below to ping any far-end FrameSaver unit.
To test the path to the NMS trap managers during installation of the
central-site FrameSaver unit. The remote FrameSaver unit must have
configured the SNMP trap managers to be pinged. Select the second
procedure to ping the SNMP trap managers.
" Procedure
To ping any far-end FrameSaver unit:
1. Select the IP Ping test.
NOTE:
If the FrameSaver unit has just initialized, or the far-end unit has just
initialized, it may take about a minute for the units to learn the routes via
the proprietary RIP.
See Step 5 of the next procedure for the messages you should see while the
test is running and when the test has completed.
13-20
December 1998
9024-A2-GB20-40
Troubleshooting
" Procedure
To ping the NMS at the central site:
1. Verify that the central-site NMS station has the FrameSaver units IP address
in its routing table so it can communicate with the FrameSaver unit.
2. Verify that the central-site NMSs router has the FrameSaver units IP
address in its routing table so it can communicate with the FrameSaver unit.
3. Verify that the central-site NMS has been configured as an SNMP Trap
Manager if the router is to route data, so a route has been configured within
the FrameSaver unit.
Device Tests
The FrameSaver unit supports a Lamp Test at the device-level:
H
Lamp Test Use this nondisruptive test to determine whether all LEDs are
lighting and functioning properly. All LEDs flash or blink on and off at the
same time every 1/2 second during execution of the test. When you stop the
test, the LEDs are restored to their normal condition. If the Test Timeout
configuration option is enabled and a Test Duration is set, the Lamp Test
stops when the test duration expires.
9024-A2-GB20-40
December 1998
13-21
Troubleshooting
13-22
December 1998
9024-A2-GB20-40
Menu Hierarchy
A
Menus
The following is a graphical representation of the customer premises FrameSaver
SLV units menu organization.
9024-A2-GB20-40
December 1998
A-1
Menu Hierarchy
Menu Hierarchy
MAIN MENU
Status
Status
System and
Test Status
Health and
Status
Self-Test Results
Test Status
Network LMI
Reported
DLCIs
DLCI
Status
CIR (bps)
PVC Connection
Status
Source Link,
DLCI, EDLCI
Destination Link,
DLCI, EDLCI,
Status
Identity
System Name,
Contact and
Location
Serial and
Model Numbers
Current and
Alternate
Software
Revisions
Hardware
Revision
Test
Configuration
Auto-Configuration
Control
Performance
Statistics
Network DLCIs
Port-1 DLCIs
Network Frame Relay
Port-1 Frame Relay
Network Line
Network Physical
Port-1 Physical
MAIN MENU
Status
PVC Tests
Interface DLCI
(DLCI Number, Test,
Command, Status,
and Results)
PVC Loopback
Send Pattern
Monitor Pattern
Connectivity
Test
Test
Configuration
Auto-Configuration
Control
IP Ping
Device Test
IP Address
Start
Status
(Status)
Lamp Test
Line Loopback
Payload Loopback
(Network and
Repeater Loopback
DSX-1 only)
Send Pattern
Monitor Pattern
Send Line Loopback (Network only)
DTE External Loopback (Port-1 only)
CSU Loopback
DSU Loopback
(Network only)
Send 511
Monitor 511
DTE External Loopback (Port-1 only)
98-15829a-01
A-2
December 1998
9024-A2-GB20-40
Menu Hierarchy
Load
Configuration
from:
Configuration
Edit/Display
Network
Data Ports
DSX-1 (9124 only)
LMI
Time Slot Assignment
MAIN MENU
Status
Test
Configuration
Auto-Configuration
Control
(9124 only)
PVC Connections
General
User Interface
Alarm
Management and
Communication
PVC Connection
Table
General Options
Physical Options
Test Timeout
DLCI Records
Test Duration
Primary and Secondary
Clock Source (9124 only)
Communication Port
External Device (COM Port)
Telnet and FTP Sessions
for Interface
EDLCI
Destination DLCI,
EDLCI
Management and
Communication Options
Communication Protocol
Management PVCs
General SNMP
SNMP NMS Security
SNMP Traps
New or Modify
PVC Connection
Entry
New or Modify
Port-1, DLCI
Management
PVC Entry
Network DLCI
Network EDLCI
Auto-Configuration
FR Discovery
MAIN MENU
Status
Test
Configuration
MAIN MENU
Status
Test
Configuration
Auto-Configuration
Auto-Configuration
Control
Control
COM Port Call Setup
COM Port Call Directories
Device Name
Date & Time
Administer Logins
Change Operating Mode
Select Software Release
Clear Device Fail
Reset Device
Device Name
Administer Logins
Device Name
System Name,
Location, Contact
Login ID
Password
Access Level
Current Release
Select New Release
Switch & Reset
Control
New
Login Entry
9024-A2-GB20-40
December 1998
98-15829b-02
A-3
Menu Hierarchy
A-4
December 1998
9024-A2-GB20-40
IP Addressing
B
Selecting an IP Addressing Scheme
You can select from many IP addressing schemes to provide SNMP NMS
connectivity. When selecting a scheme, keep the following in mind:
H
Avoid multiple management PVC connections between the same two devices
to prevent routing loops.
Have a default route set only for devices directly connected to the NMSs
COM port.
Allow any legal host address for a given subnet; the address choice within
the subnet is not important to the unit, but it should be selected in conjunction
with all IP addressing for the subnet.
NOTE:
When dealing with IP addressing, your Information Systems (IS) department
needs to be involved since they typically dictate the IP addressing scheme
used in an organization.
9024-A2-GB20-40
December 1998
B-1
IP Addressing
The illustration below shows three separate management PVCs, one for each
remote FrameSaver unit.
SNMP NMS
Ethernet
135.18.2.17 DLCI 50
B
135.18.2.18
DLCI 60
C
135.18.2.26
D
135.18.40.1
LAN Adapter
Frame
Relay
Network
DLCI 21
DLCI 22
DLCI 70
Subnet 135.18.2.0
A
135.18.2.1
Subnet 135.18.40.0
Physical Connection
B-2
COM Port
IP Address: 135.18.40.3
DLCI 20
December 1998
PVC Connection
496-14912-01
9024-A2-GB20-40
IP Addressing
The illustration below shows two management PVCs at the central site, with
FrameSaver units B and C connected through one management PVC.
Ethernet
135.18.2.17
B
135.18.40.1
LAN Adapter
135.18.2.18
C
Frame
Relay
Network
COM Port
IP Address: 135.18.40.3
A
135.18.2.26
D
135.18.2.1
Subnet 135.18.40.0
Subnet 135.18.2.0
Physical Connection
9024-A2-GB20-40
SNMP NMS
December 1998
PVC Connection
496-14911
B-3
IP Addressing
The illustration below shows two management PVCs, with FrameSaver units B
and C connected through one management PVC. By configuring a different IP
address and subnet for each management PVC:
H
SNMP NMS
Ethernet
Subnet 135.18.2.0
135.18.2.2
135.18.40.1
B
LAN Adapter
135.18.3.2
C
COM Port
IP Address: 135.18.40.3
Frame
Relay
Network
135.18.3.3
135.18.2.1
A
Subnet 135.18.3.0
135.18.4.1
135.18.4.26
D
Subnet 135.18.4.0
Physical Connection
B-4
PVC Connection
December 1998
497-14913-01
9024-A2-GB20-40
IP Addressing
The routers additional serial or AUX port connection is not used for
management
In the following examples, data is not routed by the FrameSaver units, and
management PVCs are not configured between them. Instead, management data
for the remote FrameSaver units is routed through the routers, with management
PVCs configured between the routers and FrameSaver units. Connection is via
the existing DTE cable, between the routers DTE interface and the T1
access unit.
In the following examples, data is not routed by the FrameSaver units, and
management PVCs are not configured between them. Instead, management data
for the remote FrameSaver units is routed through the routers, with management
PVCs configured between the routers and FrameSaver units. Connection is via
the existing DTE cable, between the routers DTE interface and the access unit.
The illustration below shows all FrameSaver units on the same subnet, and all
routers on the same subnet.
Subnet 135.18.1.0
135.18.3.2
SNMP NMS
135.18.1.2
FR Router:
135.18.2.2
FR Router:
135.18.1.1
FR Router:
135.18.2.1
Frame
Relay
Network
135.18.3.3
C
135.18.3.1
Subnet 135.18.3.0
FR Router:
135.18.2.3
Subnet 135.18.2.0
FR = Frame Relay
Physical Connection
97-14989-01
PVC Connection
9024-A2-GB20-40
December 1998
B-5
IP Addressing
Subnet 135.18.1.0
Subnet 135.18.5.0
135.18.5.2
SNMP NMS
FR Router:
135.18.2.1
Subnet
135.18.3.0
135.18.1.2
COM
Port
FR Router:
135.18.5.1
FR Router:
135.18.1.1
Subnet 135.18.6.0
135.18.6.2
Frame
Relay
Network
FR Router:
135.18.4.1
COM
Port
A
FR Router:
135.18.3.1
COM
Port
FR Router:
135.18.6.1
135.18.4.2
Subnet 135.18.4.0
Physical Connection
FR = Frame Relay
PVC Connection
97-14914-01
B-6
December 1998
9024-A2-GB20-40
IP Addressing
If using . . .
Then . . .
COM port as a
management interface
9024-A2-GB20-40
December 1998
B-7
IP Addressing
B-8
December 1998
9024-A2-GB20-40
C
This appendix describes the FrameSaver units compliance with SNMP format
standards and with its special operational trap features. The FrameSaver unit
supports the following traps:
H
warmStart
Trap: warmStart
9024-A2-GB20-40
Trap
What It Indicates
Possible Cause
warmStart
December 1998
H Power disruption.
C-1
Trap: authenticationFailure
Trap
What It Indicates
Possible Cause
authenticationFailure
properly authenticated.
H Three unsuccessful attempts
C-2
Trap
What It Indicates
Possible Cause
linkDown
linkUp
December 1998
9024-A2-GB20-40
Variable-Bindings: linkDown/Up
The interfaces that support these traps and conditions that define linkUp and
linkDown for each interface include the following:
Interface
Variable-Bindings
Possible Cause
(Supported by the
media-specific DS1
MIB.)
H ifAdminStatus
(9124 only)
(RFC 1573)
H ifOperStatus (RFC 1573)
H ifType (RFC 1573)
H dsx1LineStatus
(RFC 1406)
interface.
Network
(Supported by the
media-specific DSS
MIB.)
H ifAdminStatus
(9624 only)
(RFC 1573)
H ifOperStatus (RFC 1573)
H ifType (RFC 1573)
H ddsStatus (DDS
Enterprise MIB)
interface.
Synchronous
Data Ports
(Supported by the
media-specific
RS232-like MIB.)
(RFC 1573)
H ifOperStatus (RFC 1573)
H ifType (RFC 1573)
port.
1
The DTR alarm condition will only generate a linkUp/ linkDown trap if the DTE
supports the DTR lead state.
2 The RTS alarm condition will only generate a linkUp/ linkDown trap if the DTE
supports the RTS lead state.
9024-A2-GB20-40
December 1998
C-3
Interface
Variable-Bindings
Possible Cause
Logical Link Sublayer Represented by the entry in the MIB II Interfaces Table.
Service Side of the
Frame Relay UNI
(Supported by the
media-specific Frame
Relay Services MIB.)
(RFC 1573)
H ifOperStatus (RFC 1573)
[Port 1]
H frLportVCSigProtocol
(RFC 1573)
H ifOperStatus (RFC 1573)
[Network interface]
3
C-4
H frDlcmiState (Frame
If the LMI Protocol is not configured, a linkUp/ linkDown trap is based solely upon
whether the interface is enabled or disabled.
December 1998
9024-A2-GB20-40
Traps: enterprise-Specific
These traps indicate that an enterprise-specific event has occurred. Supported
enterprise-specific traps include the following, listed in alphabetical order:
Trap
What It Indicates
Possible Cause
enterpriseConfig
Change(6)
enterpriseDLCIDown
(11)
DLCI is down.
enterpriseDLCIUp(12)
DLCI is up again.
enterprisePower
Supply(7)
(9124 only)
enterprisePower
SupplyClear(107)
enterprisePrimary
ClockFail(1)
(9124 only)
enterprisePrimary
ClockFailClear(101)
(9124 only)
9024-A2-GB20-40
December 1998
C-5
Trap
What It Indicates
Possible Cause
enterpriseSecondary
ClockFail(4)
(9124 only)
enterpriseSecondary
ClockFailClear(104)
(9124 only)
enterpriseSelfTest
Fail(2)
A hardware failure.
enterpriseTest
Start(5)
A test is running.
enterpriseTest
Stop(105)
Variable-Bindings: enterpriseTestStart/Stop
Tests that affect the enterpriseTestStart and enterpriseTestStop traps and
variable-bindings are different for each interface. The tests that support these
traps and their variable-bindings include the following:
Interface
Variable-Bindings
Possible Cause
Physical Sublayer
DDS Network
H ifAdminStatus
(RFC 1573)
H ifOperStatus (RFC 1573)
H ifType (RFC 1573)
H ddsTestStatus
C-6
December 1998
9024-A2-GB20-40
Interface
Variable-Bindings
Possible Cause
H ifAdminStatus
(RFC 1573)
H ifOperStatus (RFC 1573)
H ifType (RFC 1573)
H dsx1SendCode (RFC
1406)
(RFC 1573)
H ifOperStatus (RFC 1573)
H ifType (RFC 1573)
H dsx1LoopbackConfig
(RFC 1406)
H ifIndex (RFC 1573)
H ifAdminStatus (RFC
1573)
H ifOperStatus (RFC 1573)
H ifType (RFC 1573)
H devDS1TestControl
(devDS1Config.mib)
9024-A2-GB20-40
December 1998
C-7
Interface
Variable-Bindings
Possible Cause
Synchronous
Data Port
H ifAdminStatus
(RFC 1573)
H ifOperStatus (RFC 1573)
H ifType (RFC 1573)
H ifTestType (RFC 1573)
(RFC 1573)
[Port 1]
(RFC 1573)
[Network interface]
C-8
December 1998
9024-A2-GB20-40
Variable-Bindings: enterpriseDLCIDown/Up
Each virtual circuit on a link that supports the Service Side of the frame relay UNI
is represented by an entry in the PVC End-Point Table of the Frame Relay
Service MIB, supported by the media-specific Frame Relay Service MIB.
All virtual circuits for the frame relay link share the same entry in the MIB-II
Interfaces table; that is, they share the same ifIndex.
The interface that supports these traps and conditions include the following:
Interface
Variable-Bindings
Possible Cause
H enterpriseDLCIDown trap is
H ifAdminStatus
(RFC 1573)
[Port 1]
H frPVCEndptDLCIIndex
(RFC 1604)
H frPVCEndptRcvdSig
(RFC 1573)
[Network interface]
H enterpriseDLCIDown trap is
(RFC 1315)
H frPVCEndptDLCIIndex
(RFC 1604)
H frPVCEndptRcvdSig
9024-A2-GB20-40
December 1998
C-9
Traps: RMON-Specific
Two traps are defined to support the Alarm and Events Groups of RMON, which
are shown below with their variable-bindings.
See RMON Alarm Defaults in Appendix D, RMON Alarm Defaults, for the default
values that will generate RMON-specific traps.
Variable-Bindings: rising/fallingAlarm
Trap
Variable-Bindings
Possible Cause
risingAlarm
H alarmVariable
(RFC 1757)
H alarmSampleType
(RFC 1757)
H alarmValue (RFC 1757)
H alarmRisingThreshold
(RFC 1757)
fallingAlarm
(RFC 1757)
H alarmSampleType
(RFC 1757)
H alarmValue (RFC 1757)
H alarmFallingThreshold
(RFC 1757)
C-10
December 1998
9024-A2-GB20-40
D
RMON Alarm and Event Defaults
The FrameSaver unit supports automatic generation of RMON alarm and event
information. Each alarm sets an SNMP variable to monitor. When the threshold
set for the monitored variable is exceeded, an SNMP trap or a log event is sent.
Event Defaults
Since all events sent are under the control of the FrameSaver unit, there is no
need to define multiple events for each alarm type, so only the following two
events need to be generated:
eventIndex
eventDescription
eventType
eventCommunity
snmp-trap(3)
The alarm default tables starting on the next page show how each RMON default
alarm is set by the FrameSaver unit, shows the alarm and event types, the
interval used when generating alarms, and thresholds.
H
See Appendix C, Standards Compliance for SNMP Traps, for information about
how traps work, and Traps: RMON-Specific for traps specific to remote
monitoring.
9024-A2-GB20-40
December 1998
D-1
Item
Sample
Type 1 MIB/Tag
Errored Seconds
Event
Type
Rising
Falling
Threshold Threshold
Default
Default
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
Interval
Unavailable
Seconds
D = Delta. Indicates that the calculated difference between the current value and the previous value is contained
in the MIB.
D-2
December 1998
Item
Sample
Type 1 MIB/Tag
Invalid Frames
Event
Type
Rising
Falling
Threshold Threshold
Default
Default
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
Interval
Short Frames
Long Frames
Rx Discards
Tx Discards
Rx Total Errors
Tx Total Errors
Rx Overruns
9024-A2-GB20-40
December 1998
D-3
Item
Sample
Type 1 MIB/Tag
Tx Underruns
Event
Type
Rising
Falling
Threshold Threshold
Default
Default
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
Interval
Rx Nonoctet Aligns
Rx CRC Errors
D = Delta. Indicates that the calculated difference between the current value and the previous value is contained
in the MIB.
D-4
December 1998
Item
Sample
Type 1 MIB/Tag
Rx Utilization
Interval
Event
Type
Rising
Falling
Threshold Threshold
Default
Default
60 secs
(1 min)
Rising
60 secs
(1 min)
Rising
OID: .1.3.6.1.2.1.2.2.1.10.I
Tx Utilization
D = Delta. Indicates that the calculated difference between the current value and the previous value is contained
in the MIB.
9024-A2-GB20-40
December 1998
D-5
Item
DLCI Inactive
Seconds
Sample
Type 1 MIB/Tag
D
Event
Type
Rising
Falling
Threshold Threshold
Default
Default
900 secs
(15 mins)
Rising
900 secs
(15 mins)
Rising
Rising
Rising
60 secs
(1 min)
Rising
900 secs
(15 mins)
Rising
Interval
Missing Latency
Responses
Rx FECNs
Rx BECNs
Congested Seconds D
Frames Dropped by
Network
D = Delta. Indicates that the calculated difference between the current value and the previous value is contained
in the MIB.
D-6
December 1998
Item
Sample
Type 1 MIB/Tag
Current Latency
Interval
Event
Type
Rising
Falling
Threshold Threshold
Default
Default
60 secs
(1 min)
Rising
Must be
0
configured.
900 secs
(15 mins)
Rising
Must be
0
configured.
Rising
Must be
0
configured.
Rising
Must be
0
configured.
60 secs
(1 min)
Rising
Must be
0
configured.
Rising
Must be
0
configured.
Tag: devFrExtLatencyLatest
OID: .1.3.6.1.4.1.1795.2.24.2.
6.9. 4.3.1.7.I .D
Average Latency
Frames Received
Frames Sent
Tx Frames
Exceeding CIR
Tx CIR Utilization
OID: .1.3.6.1.2.1.10.32.2.1.
7.I .D
1
D = Delta. Indicates that the calculated difference between the current value and the previous value is contained
in the MIB.
A = Absolute. Indicates that the exact value for the item is contained in the MIB.
9024-A2-GB20-40
December 1998
D-7
Item
Rx DLCI Link
Utilization
Sample
Type 1 MIB/Tag
D
Interval
Event
Type
Rising
Falling
Threshold Threshold
Default
Default
Rising
Rising
OID: .1.3.6.1.2.1.10.32.2.1.
9.I .D
Tx DLCI Link
Utilization
D = Delta. Indicates that the calculated difference between the current value and the previous value is contained
in the MIB.
D-8
December 1998
Installation Instructions
E
The following procedures are duplicated from the FrameSaver SLV 9x24 1-Slot
Unit Installation Instructions.
NOTE:
It is important that you follow the instructions for installing the FrameSaver
unit as they are presented if you are to have a quick and trouble-free
installation. Do not install your cables until instructed to do so.
9024-A2-GB20-40
December 1998
E-1
Installation Instructions
Package Checklist
Verify that your package contains the following:
- 1-Slot FrameSaver SLV 9124 or 9624 unit
- Power cord with desktop 120 Vac power transformer
- Modular cable for U.S. network access:
RJ48C (T1) if a FrameSaver SLV 9124 (20i 6.1m)
RJ48S (DDS) if a FrameSaver SLV 9624 (14i 4.3 m)
- FrameSaver SLV 9x24 1-Slot Unit Installation Instructions
- FrameSaver SLV 9x24 Quick Reference
Additional cables may need to be ordered. See Appendix H, Equipment List,
when ordering cables.
E-2
December 1998
9024-A2-GB20-40
Installation Instructions
POWER
COM
DSX-1
3-Prong
Grounded
AC Outlet
NETWORK
(FrameSaver 9124
Shown)
Power Cord /
Transformer
AL
M
O
K
98-15823
2. Insert the socket end of the power cord into the power supplys receptacle.
3. Plug the power cord into the grounded power outlet.
Verification Check:
Did any LEDs light?
9024-A2-GB20-40
December 1998
E-3
Installation Instructions
" Procedure
1. Configure the async or VT100-compatible terminal to be compatible with the
FrameSaver unit:
COM Port in use by your PC: COM1 or COM2
COM Port Baud Rate set to 19.2 kbps.
Character length set to 8 data bits.
Parity set to none.
Stop bit set to 1.
Flow Control set to None.
2. Insert the DB25 end of the EIA-232 cable into the FrameSaver units
COM port.
COM
Port
POWER
COM
To Connect to a PC
or Async Terminal
DSX-1
NETWORK
(FrameSaver 9124
Shown)
98-15824
3. Insert the other end of the cable into the VT100-compatible terminal.
4. Tighten the screws on each side of the connector to secure them.
5. Press Enter on the keyboard (or Return, depending upon your keyboard) to
display the Main Menu.
Verification Check:
Did the Main Menu appear?
H
If no,
Recheck terminal and FrameSaver unit compatibility (see settings in
Step 1).
Did you press the Enter key on your keyboard?
E-4
December 1998
9024-A2-GB20-40
Installation Instructions
Possible Cause
Solutions
No power, or none
of the system LEDs
are lit.
9024-A2-GB20-40
Power supply is
defective.
Power-Up Self-Test
fails. The Alarm
LED is on after
power-up, but the
OK LED is not.
The FrameSaver unit has 1. Reset the FrameSaver unit and try
again.
detected an internal
hardware failure.
2. Contact your service
representative.
Login or password is
incorrect, COM port is
misconfigured, or access
to the FrameSaver unit is
misconfigured.
December 1998
E-5
Installation Instructions
To . . .
Esc key
Tab key, or
Up ( ) and Down ( )
arrow keys
Spacebar
" Procedure
1. From the Main Menu, press the down arrow or Tab key twice so the cursor is
on Configuration.
2. Press Enter to display the Configuration menu. The Load Configuration From
menu appears.
3. Press Enter to select Current Configuration, where the cursor is already
positioned. The Configuration Edit/Display menu appears.
This sequence of steps would be shown as the menu selection sequence:
E-6
December 1998
9024-A2-GB20-40
Installation Instructions
NOTE:
Follow these instructions as they are presented. Installation time will be
increased if you connect the cables first.
" Procedure
1. Follow this menu selection sequence from the Main Menu, pressing Enter
after each selection:
9024-A2-GB20-40
Set up Auto-Configuration.
December 1998
E-7
Installation Instructions
" Procedure
1. If using the DSX-1 interface, select DSX-1 from the Configuration Edit/Display
menu and enable Interface Status.
2. Press Esc to return to the Configuration Edit/Display menu.
3. Select Time Slot Assignment from the Configuration Edit/Display menu.
4. If using the DSX-1 interface, map the desired time slots to the DSX-1
interface.
Press the appropriate arrow or Tab key to position the cursor below the
network interface time slot number that will be assigned to the DSX-1
interface.
Press the spacebar until the appropriate DSX-1 channel is displayed.
Helpful Hint:
All unconnected DSX-1 channels will appear for assignment, starting with
the lowest numbered one.
Press the spacebar to advance to the next available channel, then to
Unassgnd, then FrameRly. Press the spacebar again to wrap to the
lowest numbered DSX-1 channel, and the sequence repeats itself.
Move onto the next time slot until all the desired time slots have been
assigned to a DSX-1 channel.
5. Press Ctrl-a to move the cursor to the bottom of the screen, type s (Save),
and press Enter. The Save Configuration To: prompt appears.
6. Select Current Configuration and press Enter.
7. Press Esc twice to return to the Configuration Edit/Display menu.
Proceed to Setting Up for Management on page E-9.
E-8
December 1998
9024-A2-GB20-40
Installation Instructions
" Procedure
1. Select Communication Protocol configuration options.
9024-A2-GB20-40
December 1998
E-9
Installation Instructions
Setting Up Auto-Configuration
The default frame relay discovery mode is 1MPort. If you do not want
management links configured or auto-configuration, change the default setting for
FR Discovery. The following table describes the difference between the various
settings.
FR Discovery Mode
Description
1MPort
(Default)
1Port
NetOnly
Disable
" Procedure
1. Select Auto-Configuration.
E-10
December 1998
9024-A2-GB20-40
Installation Instructions
POWER
DSX-1
COM
NETWORK
(FrameSaver 9124
Shown)
98-15826
NOTE:
After connecting the network cable, wait a few minutes to allow
Auto-Configuration time to discover DLCIs.
Proceed page E-12 to verify the network connection.
9024-A2-GB20-40
December 1998
E-11
Installation Instructions
E-12
December 1998
9024-A2-GB20-40
Installation Instructions
" Procedure
1. Select SNMP Traps configuration options.
9024-A2-GB20-40
December 1998
E-13
Installation Instructions
" Procedure
1. Select DLCI Records on the network interface:
E-14
December 1998
9024-A2-GB20-40
Installation Instructions
" Procedure
1. Select the IP Ping test.
NOTE:
When running tests, the cursor is positioned over the Start command.
Press Enter to start the test. Stop is displayed while the test is running.
Press Enter again to issue the Stop command.
While the test is running, In Progress . . . is displayed in the Status field.
When the test is finished, Alive. Latency = nn ms should appear as the
Status (nn being the amount of time the test took in milliseconds).
If any other message is displayed, additional testing will be required. See
Device Messages in Chapter 11, Displaying System Information, for
information about IP Ping-related messages.
If setting up a FrameSaver 9124, proceed to Connecting to the DSX (9124
Only) on page E-17. If setting up a FrameSaver 9624, proceed to Connecting
to the DTE on page E-18.
9024-A2-GB20-40
December 1998
E-15
Installation Instructions
E-16
December 1998
9024-A2-GB20-40
Installation Instructions
PBX
POWER
COM
DSX-1
NETWORK
(FrameSaver 9124
Shown)
98-15827
Verification Check:
1. Check the DSX LEDs. Is the Sig (DSX-1 signal) LED on, and are the DSX-1
OOF (out of frame) and ALM (alarm) LEDs off?
If yes, the DSX interface is set up correctly and operational.
If no, check that both ends of the DSX cable are properly seated and
secured.
2. Check Health and Status messages in the left column of the System and Test
Status screen to verify that there are no DSX-1 Health and Status messages.
If any DSX-1 messages appear, refer to the status information in
Chapter 11, Displaying System Information.
See Chapter 11, Displaying System Information, for additional status
information. See Chapter 13, Troubleshooting, for additional troubleshooting
information.
Proceed to Connecting to the DTE on page E-18.
9024-A2-GB20-40
December 1998
E-17
Installation Instructions
POWER
COM
DSX-1
NETWORK
(FrameSaver 9124
Shown)
DTE
98-15828
Verification Check:
1. Is the Port OK LED on?
If yes, the port is set up correctly and is operational.
If no, check that both ends of the V.35 cable are properly seated and
secured.
2. Check Health and Status messages in the left column of the System and Test
Status screen for messages.
NOTE:
When any error conditions are detected, a status message will appear
along the bottom right corner of the screen.
E-18
December 1998
9024-A2-GB20-40
Installation Instructions
9024-A2-GB20-40
December 1998
E-19
Installation Instructions
" Procedure
1. Press Esc twice to return to the Status menu.
2. Select PVC Connection Status.
3. The PVC Connection Status screen shows all PVC connections; the interface
source and DLCI number of the incoming data linked to the interface and
DLCI number for the outgoing data. You can also see whether the PVC is
active.
4. Verify that each PVC is active.
If active, the FrameSaver unit should be passing data.
If not active, no data traffic can be carried by the PVC. If the PVC is
configured correctly, the circuit may be down.
See Chapter 11, Displaying System Information, for additional status
information. See Chapter 13, Troubleshooting, for additional troubleshooting
information.
E-20
December 1998
9024-A2-GB20-40
F
This appendix shows the FrameSaver unit rear panels, and pin assignments for
the connectors/interfaces and cables. Native interfaces are used on the unit, so
most cables do not have to be specially ordered; they can be purchased
anywhere.
NOTE:
In the pin assignment tables of this appendix, if the pin number is not shown,
it is not being used.
Rear Panels
The following illustration shows the FrameSaver 9124 units rear panel.
POWER
DSX-1
COM
NETWORK
98-15820
The next illustration shows the FrameSaver 9624 units rear panel, which is
identical to the FrameSaver 9124s except for the DSX-1 interface.
POWER
DSX-1
COM
NETWORK
98-15819
The sections that follow provide pin assignments for each interface.
9024-A2-GB20-40
December 1998
F-1
F-2
Signal
Direction
Pin #
To DSU ( In )
To DSU ( In )
Signal Ground ( SG )
Carrier Detect ( CD )
15
17
To DSU ( In )
20
December 1998
9024-A2-GB20-40
DB25 plug-to-modular jack converter between the COM port and the
8-conductor LAN Adapter cable, and
Custom 8-conductor cable (with modular plugs on both ends) between the
converter and the LAN Adapter (3100-F2-910).
Plug-to-Modular
Jack Converter
Management
Port (DB25 Plug)
Cable
8-Position
Modular Jack
Plug to
Modular Jack
Plug to
LAN Adapter
Tx Clock 15
1 Unused
Rx Data 3
2 DTR
Signal Ground 7
3 Tx Data
Tx Data 2
4 Signal Ground
DTR 20
5 Rx Data
CD
6 CTS
RTS
7 Frame Ground
Rx Clock 17
8 Unused
496-15179
9024-A2-GB20-40
December 1998
F-3
P1
Plug
Pin 1
Pin 1
P2
Plug
Pin 14
Pin 25
Pin 13
Pin 25
Pin 13
Pin
Pin
Chassis Ground
Chassis Ground
TXD
TXD
RXD
RXD
RTS
RTS
P1
P2
DSR
DSR
Signal Ground
Signal Ground
CD (RLSD)
CD (RLSD)
RXC
DTR
XTXC
10
10
11
11
12
12
13
13
14
14
15
15
16
16
17
17
18
18
19
19
20
20
21
21
22
22
23
23
24
24
25
25
RXC
DTR
XTXC
496-15180
F-4
December 1998
9024-A2-GB20-40
" Procedure
To configure an external modem:
1. Disconnect the async terminal from the standard cable. See page F-4 for an
illustration of the COM Port connection.
2. Reconnect the crossover cable to the external modem.
3. Enable auto-answer on your modem, and configure it to use the following
LSD, DSR, CTS, RTS, and DTR control leads.
See the table below for AT D0 command strings. Use the following command
string:
AT &C0 &D2 &S0 &R1 \D0 S0=1
9024-A2-GB20-40
AT Command String
&C0
&D2
&S0
&R1
Ignore RTS.
\D0
S0=1
December 1998
F-5
Port 1 Connector
The following table provides the pin assignments for the 34-position
V.35 connector to the DTE.
Signal
ITU CT#
Direction
34-Pin
Socket
Signal Ground/Common
102
105
To DSU (In)
106
107
109
108/1, /2
To DSU (In)
Local Loopback ( LL )
141
To DSU (In)
103
To DSU (In)
P (A)
S (B)
104
R (A)
T (B)
113
To DSU (In)
U (A)
W (B)
115
Y (A)
AA ( B )
114
Y (A)
AA ( B )
142
NN
F-6
December 1998
9024-A2-GB20-40
9024-A2-GB20-40
December 1998
F-7
Circuit
Direction
Pin Number
Receive Tip
T1
From DTE
Transmit Tip
To DTE
Shield
2,4
Receive Ring
R1
From DTE
Transmit Ring
To DTE
11
F-8
Function
Circuit
Direction
Pin Number
Receive Ring
R1
From Network
Receive Tip
T1
From Network
Transmit Ring
To Network
Transmit Tip
To Network
December 1998
9024-A2-GB20-40
RJ48C
Plug
Unkeyed
Blue
Receive Ring 1
Receive TIP
White/Blue
DA15P
Plug
Blue
11 Receive Ring
White/Blue
Receive TIP
Transmit Ring
Transmit TIP
3
Transmit Ring
Transmit TIP
Orange
White/Orange
Orange
White/Orange
6
7
493-14342-01
DA15P
Receive Ring
11
Receive Tip
Transmit Ring
Transmit Tip
Signal
9024-A2-GB20-40
December 1998
F-9
F-10
Function
Circuit
Direction
Pin Number
Transmit Ring
To Local Loop
Transmit Tip
To Local Loop
Receive Tip
T1
Receive Ring
R1
December 1998
9024-A2-GB20-40
Technical Specifications
G
Specification
Criteria
Approvals
FCC Part 15
FCC Part 68
Industry Canada
Safety
Weight
Power Consumption
and Dissipation
120 Vac power supply:
Built-in power cord
Normal service
voltage ranges
Physical Environment
9024-A2-GB20-40
Operating temperature
32 F to 122 F ( 0 C to 50 C )
Storage temperature
4 F to 158 F ( 20 C to 70 C )
Relative humidity
5% to 85% ( noncondensing )
December 1998
G-1
Technical Specifications
Specification
Criteria
Data rates
Services supported
RJ48S
CA48S
T1 Network Interface
(FrameSaver SLV 9124)
Data rates
Up to 1.544 Mbps
Services supported
RJ48C
Framing format
D4, ESF
Coding format
AMI, B8ZS
ANSI PRM
Selectable
Bit stuffing
Selectable
DSX-1 Interface
(FrameSaver SLV 9124 only)
Physical interface
D-Sub 15 socket
Framing format
D4, ESF
Coding format
AMI, B8ZS
Send AIS
Selectable
Port-1
DTE Synchronous Port
Standard
COM Port/Interface
Communications/Management
Standard
Data rates
G-2
December 1998
9024-A2-GB20-40
Equipment List
H
Equipment
See page H-3 for cables you can order.
Model/ Feature
Number
Description
FrameSaver SLV Units
FrameSaver SLV 9124 T1 Remote Site with 64 PVCs
(Includes 1-Slot Housing, 120 Vac Power Supply, Network Cable,
and Documentation)
9124-A1-201
9124-A1-204
9624-A1-201
Optional Features
Wall Mounting Kit for 1-Slot Housing
9001-F1-891
Power Supplies
120 Vac Power Supply
9024-A2-GB20-40
9001-F1-020
December 1998
H-1
Equipment List
Model/ Feature
Number
Description
NMS Products
OpenLane DCE Manager
For Unix HP OpenView
7800-D2-205
7800-D2-206
7700-D2-001
7800-D2-300
For AIX
7800-D2-301
For Windows
7700-D2-002
9115
For Windows NT
9125
NetScout Server
For Unix
9135
For Windows NT
9140
NetScout WebCast
For Unix
9145
For Windows NT
9150
H-2
December 1998
9024-M1-001
9024-A2-GB20-40
Equipment List
Cables
FrameSaver SLV 9x24 and NNI units have native interfaces for the COM port and
Port-1, so the cables can be purchased anywhere. This table lists cables you can
order.
9024-A2-GB20-40
Description
Part Number
Model/ Feature
Number
035-0209-2031
3100-F1-500
035-0221-2031
3100-F1-510
035-0315-1431
3100-F2-910
035-0336-1431
9008-F1-550
035-0267-1431
3600-F3-501
December 1998
H-3
Equipment List
H-4
December 1998
9024-A2-GB20-40
Glossary
agent
A software program housed within a device to provide SNMP functionality. Each SNMP
agent stores management information and responds to the managers request for this
information.
aggregate
AIS
Alarm Indication Signal. An all ones signal transmitted to maintain transmission continuity
and to indicate to the receiving terminal that a transmission fault exists at either the
transmitting terminal or upstream of the transmitting signal. Sometimes referred to as Blue
Alarm.
ARP
Address Resolution Protocol. Part of the TCP/IP suite, ARP dynamically links an IP
address with a physical hardware address.
ASCII
American Standard Code for Information Interchange. The standard for data transmission
over telephone lines. A 7-bit code establishes compatibility between data services. The
ASCII code consists of 32 control characters (nondisplayed) and 96 displayed characters.
async terminal
Asynchronous terminal. A terminal such as the VT100 used for controlling computing
devices.
asynchronous
AT command set
A group of commands, issued from an asynchronous DTE, that allow control of the modem
while in Command mode. All commands must begin with the characters AT and end with a
carriage return.
ATM
authenticationFailure trap
An SNMP trap that indicates that the device has received an SNMP protocol message that
has not been properly authenticated.
autobaud
The mode in which the device automatically determines the asynchronous DTE data rate.
autobaud mode
The mode in which the access unit forces automatic redetermination of the DDS line rate
(56 or 64 kbps) as soon as a valid DDS network signal is detected.
auto-configuration
A FrameSaver feature that simplifies configuration. The FrameSaver unit creates network
and port interface DLCIs that match DLCIs identified in an LMI response message, then
connects the network interface DLCIs with the port DLCIs.
AWG
American Wire Gauge. An indication of wire size. The heavier the gauge, the lower the
AWG number, and the lower the impedance.
BECN
Backward Explicit Congestion Notification. A bit set and forwarded by the network to notify
users of data traffic congestion, sent in the opposite direction of the frame carrying the
BECN indicator or bit. Outbound frames may encounter congestion and be dropped.
BES
Bursty Error Seconds. A second in which more than one but less than 320 CRC6 error
events have occurred.
BPV
Bipolar Violation. In a bipolar signal, a one (mark, pulse) which has the same polarity as its
predecessor.
9024-A2-GB20-40
December 1998
GL-1
Glossary
CC
Cluster Controller. A device that handles remote communications for multiple async (or
other VT100-compatible) terminals or workstations.
CCA
Circuit Card Assembly. A printed circuit board to which separate components are attached.
CCITT
CD
Carrier Detect. A signal indicating that energy exists on the transmission circuit.
Associated with Pin 8 on an EIA-232 interface.
channel
A bidirectional DS0, voice, or data path, for electrical transmission between two or more
points. Also called a circuit, line, link, path, or facility.
CIR
Committed Information Rate. Less than or equal to the access rate, the CIR is used by the
service provider for rate enforcement when the network allocates bandwidth. When rates
exceed the CIR, frames may be discarded.
COM port
configuration option
Device software that sets specific operating parameters for the access unit. Sometimes
referred to as straps.
CPE
Customer Premises Equipment. Terminal equipment on the service users side of the
telecommunications network interface.
CRC
CSA
CSS
Controlled Slip Seconds. A period in which a frame was added or deleted because of a
variance in timing.
CSU
Channel Service Unit. A function of the unit that connects service user equipment such as
a DSU to the local digital telephone loop, protects the line from damage, and regenerates
the signal.
CTS
Clear To Send. A signal indicating that the device is ready for the DTE to transmit data.
Usually occurs in response to Request To Send (RTS).
DCD
Data Carrier Detect. A signal passed from a local modem to a local DTE when the modem
has received an acceptable carrier signal over the phone line (also known as RLSD,
received line carrier detect).
DCE
Data Communications Equipment. The equipment that provides the functions required to
establish, maintain, and end a connection. It also provides the signal conversion required
for communication between the DTE and the network.
DDR
Data Delivery Ratio. The number of bytes delivered divided by the number of bytes
offered; that is, the number of bytes actually received by the far-end device divided by the
number of bytes sent. Used to determine the amount of data dropped by the network.
DE
Discard Eligibility. Part of the frame header that marks a frame for low priority if there is
congestion on the network. If congestion occurs, DE frames are the first to be discarded by
the network.
destination
The end point of a PVC connection, comprising a designated port, DLCI, and EDLCI.
DLCI
Data Link Connection Identifier. The virtual circuit number corresponding to a particular
connection between two destinations. This number is used as part of the frame relay
header. The total number of DLCIs between endpoints make up the PVC. DLCIs are a
local means of identifying a PVC.
GL-2
December 1998
9024-A2-GB20-40
Glossary
DOC
DS0
DS1
Digital signal level 1. A digital signal transmitted at the rate of 1.544 Mbps in North
America.
DSR
Data Set Ready. An EIA-lead standard for V.24 circuit CC, ITU 107; an output signal
(DCE-to-DTE).
DSU
Data Service Unit. Data communications equipment that provides timing, signal
regeneration, and an interface between the DTE and the digital network. A subrate
DSU/CSU is normally referred to as a DSU.
DSX-1
Digital Signal Cross Connect level 1. An interconnection point for terminals, multiplexers
and transmission facilities.
DTE
Data Terminal Equipment. The equipment, such as a computer or terminal, that provides
data in the form of digital signals for transmission.
DTR
Data Terminal Ready. An EIA-lead standard for V.24 circuit CD, ITU 108; an input signal
(DTE-to-DCE).
EDLCI
Embedded Data Link Connection Identifier.Use when multiplexing user data on a single
DLCI (comparable to having multiple DLCIs on an interface being routed to a single DLCI
on the network side). EDLCIs use a proprietary method to multiplex DLCIs that have been
selected as one end of a connection. An EDLCI is a number between 0 and 62, and it
identifies the individual connection within a multiplexed DLCI.
EER
Excessive Error Rate. An error rate that is greater than the threshold that has been
configured for the device.
EIA
Electronic Industries Association. This organization provides standards for the data
communications industry to ensure uniformity of interface between DTEs and DCEs.
encapsulated
Protocol-created control information that is added to the data or frame which has been
broken into blocks or packets. The DTE constructs control packets and encapsulates user
data within those packets.
Enterprise MIB
ES
Errored Second. A second with one or more ESF error events (one or more CRC6 error
events or OOFs).
ESD
ESF
excessive BPV
An excessive bipolar violation condition results when at least one invalid bipolar violation
has occurred every 20 milliseconds for 2 seconds. A Health and Status message (under
the Status branch/menu) is generated when this condition is detected.
FCC
FDL
Facility Data Link. The selected framing bits in the ESF format used in a wide-area link that
are used for control, monitoring, and testing.
FDR
Frame Delivery Ratio. The number of packets delivered divided by the number of packets
offered; that is, the number of packets actually received by the far-end device divided by
the number of packets sent. Used to determine the number of frames dropped by the
network.
9024-A2-GB20-40
December 1998
GL-3
Glossary
FECN
Forward Explicit Congestion Notification. A bit set and forwarded by the network to notify
users of data traffic congestion, sent in the same direction of the frame carrying the BECN
indicator or bit. Inbound frames may encounter congestion and be dropped.
FEP
FRAD
FRAG
Frame Relay Aggregation. This capability statistically multiplexes packet streams onto a
single frame relay connection.
frame
One identifiable group of bits that includes a sequence of bits for control, framing, etc.
frame relay
The ability to route frame relay packets based on the source port and frame relay header
(DLCI). The header contains a DLCI identifier that distinguishes the port for which the data
is intended.
FRAW
Frame Relay Aware. Said of a unit that can read the frame relay header and route the data
internally to the correct port.
FTP
File Transfer Protocol. A TCP/IP standard protocol that allows a user on one host to
access and transfer files to and from another host over a network, provided that the client
supplies a login identifier and password to the server.
HDLC
interface
inverse ARP
Inverse Address Resolution Protocol (InARP). A protocol that permits a frame relay router
at one end of a (management) PVC to acquire the IP address of the device at the other
end of the PVC via the PVCs associated DLCI.
IP
Internet Protocol. An open networking protocol used for internet packet delivery.
IP address
IPX
ITU
LAN
Local Area Network. A privately owned and administered data communications network
limited to a small geographic area.
latching loopback
A loopback that is maintained until a specific release code is detected. A latching loopback
can only be initiated or terminated by the 64 kbps clear channel network service provider.
latency
LED
Light Emitting Diode. A light or status indicator that glows in response to the presence of a
certain condition (e.g., an alarm).
LL
Local Loopback. A diagnostic test in which data is looped through data communications
equipment from the DTE interface and back to the DTE.
GL-4
December 1998
9024-A2-GB20-40
Glossary
LLB
Line LoopBack. A test in which the received signal on the network interface is looped back
to the network without change.
LMI
Local Management Interface. The standard set of procedures and messages that manage
a PVC linking two DTEs. It is a common standard for link-management signaling
(information exchange).
LOF
Loss of Frame. Occurs when a DS1 terminal is unable to synchronize on the DS1 signal
for some interval.
LOFC
loopback
A diagnostic procedure that sends a test message back to its origination point. Used to
test various portions of a data link in order to isolate an equipment or data line problem.
LSD
Line Signal Detect. An EIA-lead standard for V.24 circuit CF, ITU 109; an output signal
(DCE-to-DTE).
mesh network
A network configuration where each node has a path to every other node.
MIB
multiplexing
A method for interleaving several access channels onto a single circuit for transmission
over the network.
NAM
Network Access Module. It is a type of CCA that accesses or acts as an interface with the
network.
NCC
NMS
Network Management System. A computer system used for monitoring and controlling
network devices.
NOC
nonlatching loopback
A loopback that is not maintained unless network loopback codes are interspersed with the
test data. A non-latching loopback can only be initiated or terminated by the network
service provider.
OOF
Out Of Frame. An error condition in which frame synchronization bits are in error.
OOS
Out Of Service. A digital network trouble signal reported by the remote unit.
OSI
packet
A group of control and data characters that are switched as a unit within a communications
network.
PAD
Packet Assembly and Disassembly. The term PAD is used extensively in X.25 networks;
however, it can apply to any packet-switched network, such as frame relay.
PING
Packet InterNet Groper. Used for testing and debugging networks, PING sends an echo
packet to the specified host, waits for a response, then reports the results of its operation.
Used as a verb, to PING means to use the program to verify the accessibility of a device.
PPP
Point-to-Point Protocol. A protocol for packet transmission over serial links, specified by
Internet RFC 1661.
probe
9024-A2-GB20-40
December 1998
GL-5
Glossary
protocol
A set of rules that determines the behavior of devices in achieving and maintaining
communication.
PSTN
Public Switched Telephone Network. A network shared among many users who can use
telephones to establish connections between two points. Also known as dial network.
PVC
Permanent Virtual Circuit. This is the DSUs in-band management channel that supports
remote management via a Telnet connection. It is the logical link, identified by a DLCI,
used for routing frames over the network from their source to their destination.
PVC multiplexing
A patented method for multiplexing the data of multiple DLCIs onto a single DLCI to share
a single PVC connection.
QRSS
Quasi-Random Signal Source. A test pattern simulating a random pattern of digital ones
and zeros used to simulate normal transmission.
receiver
RFC 1490-compliant
Standard of multiprotocol interconnect over frame relay. The encapsulation method for
carrying network interconnect traffic over a frame relay backbone; it also covers both
bridging and routing.
RIP
RMON
RMON1
Remote MONitoring, Version 1 (RFC 1757). This is the MIB that supports Alarm and Event
Groups, which controls events that trigger SNMP traps. Remote and proactive monitoring
and troubleshooting of traffic problems is possible through the statistical data collected.
RMON2
Remote MONitoring, Version 2 (RFC 2021). This is the MIB Group that supports User
History Collection. Proactive monitoring and troubleshooting, performance optimization,
and resource planning is possible through the SLV performance statistic collected.
router
A device that connects LANs by dynamically routing data according to destination and
available routes.
RTS
Request to Send. An EIA-lead standard for V.24 circuit CA, ITU 105; an input signal
(DTE-to-DCE).
RXC
Received Clock. An EIA-lead standard for V.24 circuit DD, ITU 115; an output signal
(DCE-to-DTE).
RXD
Received Data. An EIA-lead standard for V.24 circuit BB, ITU 104; an output signal
(DCE-to-DTE).
SDLC
SES
Severely Errored Seconds. Usually defined as a second during which a specific number of
CRC errors was exceeded, or an OOF or other critical error occurred.
SLA
Service Level Agreement. A contract between a frame relay service provider and a
customer in which the service provider guarantees a certain level or quality of service to
the customer. Level of service is defined by a set of measurable parameters, each having
thresholds that are negotiated by the service provider and customer.
SLIP
SNMP
status enquiry
Message sent by the customers frame relay equipment to maintain its user-network keep
alive process, and requesting a status from the network. Network responds to each status
enquiry frame.
GL-6
December 1998
9024-A2-GB20-40
Glossary
SVC
synchronous
TCP
Telnet
Virtual terminal protocol in the Internet suite of protocols. Allows the user of one host
computer to log into a remote host computer and interact as a normal terminal user of the
remote host.
throughput
Amount of data, or the number of data units per units of time, that pass through the
network when it is operating a peak capacity.
TM
Test Mode. An EIA-lead standard for V.24 circuit TM, ITU 142; an output signal
( DCE-to-DTE ).
transmitter
TXC
Transmit Clock. An EIA-lead standard for V.24 circuit DB, ITU 114; an output signal
(DCE-to-DTE).
TXD
Transmit Data. An EIA-lead standard for V.24 circuit BA, ITU 103; an input signal
(DTE-to-DCE).
UL
UNI
User-Network Interface. The interface of a frame relay end user and a frame relay switch,
or a frame relay switch and a public carrier.
USOC
Universal Service Ordering Codes. Generic telephone company service ordering codes.
Vac
virtual circuit
WAN
Yellow Alarm
An outgoing signal transmitted when a DS1 terminal has determined that it has lost the
incoming signal.
9024-A2-GB20-40
December 1998
GL-7
Glossary
GL-8
December 1998
9024-A2-GB20-40
Index
Numbers
511, test pattern, 13-19
55 hexadecimal, test pattern, 13-11
A
aborting tests, 13-8
Access
DDS to frame relay, 3-3
Dial-In, 9-40
Name, 9-27
to user interface, resetting/restoring, 12-15
Type, 9-29
Access Level, 10-8, 10-9
assigning, 10-6
Port, 9-39
security, 4-3
Session, 9-44
accessing NetScout Manager Plus, 5-7
adding
DLCI records, 9-17
SLV units to network, 5-5, 6-5, 7-6
AdminLogin, 10-9, 10-10
aggregated summary, 5-12
AIS
at DSX-1 or Network, 11-11
LED, 11-4, 11-5
linkDown trap, C-3
Alarm
(Fail), 11-4, 11-7
adding manually, 6-10
configuration option table, 9-34
editing, 6-12
LED is lit, 13-4
using template, 6-9
viewing messages, 12-5
alarms, 13-3
ALM, LED, 11-4, 11-5, 11-7
Alternate
Dial-Out Directory, 9-35
IP Address, 9-26
software revision, 11-2
Subnet Mask, 9-26
9024-A2-GB20-40
analyzers, 1-7
Annex A and D, LMI Protocol, 9-14
ANSI Performance Report Messages, 9-5
application
DDS access to frame relay, 3-3
using the unit in your network, 3-1
ARP, inverse, 1-1, 1-2, 1-8
assigning
community names and access levels, 10-6
IP addresses and subnet masks, B-6
time slots, 9-9, 9-10
async terminal
interface, 4-1, 4-4
limiting access, 10-1
asynchronous, Port Type, 9-36
AT commands, 9-40
At-a-Glance report, 7-11, 7-37
authentificationFailure trap, C-2
Auto-Configuration, 1-15, 3-8, 4-2
Active, 11-11
setting up, 8-8
Autobaud, mode, 9-3, 11-25
availability, 7-29, 7-36
LMI and PVC, 1-7
average
Health Index, 7-21, 7-36
network volume, 7-21
B
Back-to-Back Mode, 11-11
back-door access when locked out, 12-15
back-to-back operation, 12-16
Backspace, 4-5
bandwidth
distribution, 7-31, 7-33, 7-36
utilization, 7-27
baseline, 7-25
element/DLCI volume vs, 7-27
period, 7-21
December 1998
IN-1
Index
BECN, 5-22
bi-polar violations, 5-20
Bit Stuffing, 9-4
blank, field value, 4-8
branches/menus, 4-2
bucket, 1-11, 1-12
burst
analysis, 5-26
analyzer, 1-7
setting the range, 5-9
C
call directories, COM port, 12-7
Call Retry, 9-35, 12-7
capacity, 5-12, 5-24
change leaders, 7-25
changing
auto-configuration, 8-8
COM port directory numbers, 12-8
configuration options, 8-6
domains and groups, 6-7
FR Discovery mode, 8-8
operating mode, 12-16
software release, 12-13
Character, Length, 9-37
character, matching, 4-8
CIR (bps), 9-18
Circuit Identifier, 9-6
circuit multiplexed PVCs, 13-11
Clearing
Event, LMI, 9-14
existing information, 8-3, 8-4
Clock
Invert Transmit, 9-11
Source, 9-47
Transmit, 9-11
COM port, 1-9, 9-25, 9-31, 9-40
configuring an external device, 2-7
connector, F-2
creating a separate management link, 2-6
resetting, 12-15
Committed Information Rate (CIR), 9-18
Communication
Port, 9-25
user interface options, 9-36
protocol, configuration option tables, 9-24
Community Name, 9-27
assigning, 10-6
IN-2
December 1998
9024-A2-GB20-40
Index
Cross Pair
Detected, linkDown trap, C-3
Detection status, 11-11
crossover EIA-232 cable, F-4
CSU Loopback, 13-16, C-6
CTS
down to Port-1 Device, 11-11
LED, 11-9
current software revision, 11-2
customer service level report, 7-34
customer-specified storage areas, 1-10
D
Data
Delivery Ratio (DDR), 1-12
Link Control Identifier (DLCI), 9-22
Mode, 11-8
port rates, 1-10
Rate (Kbps), 9-37
selection criteria, 4-3
Date & Time, setting, 8-4
DCE Manager
installation and setup, 5-2
NMS support, 1-5
DDR, 1-12
DDS
Line Rate (Kbps)
interface status, 11-25
physical network, 9-3
network cable, F-10
physical link, diagnostics, 5-20
DE, Set, 9-23
Default Network Destination, 9-25
Delete key, 4-5
deleting a login, 10-10
delivery
analyzer, 1-7
PVC analysis, 5-25
success, 5-27
demonstrations, setup and conducting, 12-16
Destination, 9-31
Default Network, 9-25
detail, exception report, 7-18
determining
test status/results, 13-9
whether statistic is incrementing, 11-33
9024-A2-GB20-40
Device
Explorer historical data collection, 5-6
Fail, 11-4, 11-7
messages, 11-26
troubleshooting problems, 13-4
Dial-In Access, 10-4
Dial-In Access, 9-40
dialing out, SNMP Traps, 12-6
Dial-Out
Delay Time (Min), 9-35
Directory, 9-35
Trap, 9-34
Directory
Alternate Dial-Out, 9-35
displaying and changing numbers, 12-8
maintaining COM port, 12-7
disabling SNMP access, 10-5
Discard Eligible (DE), 9-23
Disconnect
String, 9-41
Time (Minutes), 9-39, 9-45
discovering elements/DLCIs, 7-6
Discovery
frame relay (FR), 8-8
LMI Protocol, 9-10
displaying
COM port directory numbers, 12-8
configuration options, 8-6
identity information, 11-2
LEDs, 11-3, 11-6, 12-5
statistical information, 11-33
distribution
availability and latency, 7-31
bandwidth, 7-31, 7-33, 7-36
DLCI, 9-22
configuring a management, 2-5
congestion, 5-23
dedicated for management, 2-9
element Health Index, 7-27
element summary, 7-33
element volume vs. baseline, 7-27
elements summary report, 7-26
Health Index exceptions, 7-35
interface status, 11-23
Number, 9-18
Priority, 9-19
Records, 9-16
Source, 9-20
statistics, 11-34
Traps on Interfaces, 9-33
Type, 9-18
December 1998
IN-3
Index
E
EDLCI, 9-23
management using PVC multiplexing, 2-8
Source, 9-20
total number, 1-16
EER
at Network, 11-12
LED, 11-4, 11-5
linkDown trap, C-3
EIA-232, COM Port connector, F-2
elements/DLCIs, 7-6
summary, 7-33
summary report, 7-26
IN-4
December 1998
9024-A2-GB20-40
Index
faceplates, 4-1
9124, 11-3
9624, 11-6
factory-set or default options, resetting, 12-15
FDR, 1-12
features, 1-7
FECN, 5-22
field is blank/empty, 4-8
file transfer, 12-9
FTP (file transfer protocol), 9-45
Session, 9-45
FR Discovery, 8-8
Frame Delivery Ratio (FDR), 1-12
Frame Relay
DDS access to frame relay application, 3-3
Discovery, 8-8
DS0s Base Rate, 9-15
DTE, MIB, 1-18
options, 9-13
service MIB, 1-18
statistics, 11-36
Time Slot and LMI Protocol Discovery, 9-10
troubleshooting PVC problems, 13-5
frame size distribution, 5-28
frames, 9-23
setting the range, 5-9
FRAW, 1-7
FTP, 12-9
Login Required, 9-45
Max Receive Rate (kbps), 9-46
function keys, 4-4, 4-6
hardware
requirements, 6-2, 7-3
revision, 11-2
Health and Status, messages, 11-11
Health Index, 7-19
average, 7-21, 7-36
change leaders, 7-25
element/DLCI, 7-27
exceptions, 7-33, 7-35
leaders, 7-24
heaviest users - output, 5-13
G
General
LEDs, 11-4, 11-7
options, 9-46
SNMP management, options, 9-27
Traps, 9-30, 9-32
generating reports, 7-9
graphs, Performance Wizard, 5-11
grouping elements for reports, 7-8
9024-A2-GB20-40
I
Identity
displaying, 11-2
entering information, 8-3
Ignore Control Leads, 9-38
In-band Framing Error, linkDown trap, C-3
Inactivity Timeout, 9-39, 9-45
Inband, SLV Sampling, 9-48
installation
and setup
DCE Manager, 5-2
Network Health, 7-5
Performance Wizard, 5-3
instructions, E-1
installation and setup, SLM Reports, 5-29
installing
NetScout Manager Plus and graphs, 6-4
Network Health, 7-5
Performance Wizard, 5-4
intelligent verification, 1-7
interface
async terminal/user, 4-4
menu-driven, 1-10
user, 4-1
Internal
Network Loopback, 13-17
Transmit Clock, 9-11
Inverse ARP, 1-2, 1-8, 2-5, 2-8
inverse ARP, 1-1
Invert Transmit Clock, 9-11
IP
connectivity, 1-9
Ping test, 13-20
Validation, NMS, 9-28
December 1998
IN-5
Index
K
keys
keyboard, 4-5
screen function, 4-4, 4-6
L
Lamp Test, 1-14, 11-19, 13-21
LAN, adapter and cable, F-3
LAN/WAN Health Report, 7-12
Latching Loopback, 9-3, 13-17
latency, 1-7, 5-27, 7-29
analyzer, 1-7
distribution, 7-31
round trip, 5-27
launching graphs, 5-13
leaders
change, 7-25
Health Index, 7-24
summary report, 7-23
volume, 7-24
LEDs, 4-1, 13-2, 13-4
9124 faceplate and screen, 11-3
9624 faceplate and screen, 11-6
displaying, 11-3
viewing, 12-5
limiting
direct async terminal access, 10-1
SNMP access, 10-5
through IP addresses, 10-7
Telnet access, 10-3
Line
Build Out (LBO), 9-4
Coding Format, 9-4, 9-8
Equalization, 9-8
Framing Format, 9-4, 9-8
Loopback, 13-12
Quality, 5-20
T1 network statistics, 11-40
IN-6
Link, 9-22
diagnostics, 5-18, 5-20
frame relay statistics, 11-36
integrity, 5-16
Protocol, 9-26
Traps, 9-32
Traps Interfaces, 9-33
link-layer protocols, 1-9
linkUp and linkDown
events, 9-32
traps, C-2
LLB, 13-12
LMI
Behavior, 9-13
Clearing Event (N3), 9-14
Down, 11-13
Error Event (N2), 9-14
frame relay statistics, 11-38
Heartbeat (T1), 9-15
Inbound Heartbeat (T2), 9-15
N4 Measurement Period (T3), 9-15
Protocol, 9-14
protocol, 1-9
Protocol Discovery, 9-10
signaling errors, 5-15
Status Enquiry (N1), 9-14
LMI and PVC availability, 1-7
local
external DTE loopback, 9-12
management, 1-8
locked out, 10-2, 10-3, 12-15
LOF, LED, 11-5
logging in and out, 12-2
Login
creating, 10-9
deleting, 10-10
ID, 10-9
Required, 9-38, 9-44, 10-2, 10-3
logins, 10-1
Loop Loss (dB), 11-25
Loopback
DSU and CSU, C-6
DSU Latching, 9-3
DTE External, 13-16, C-8
DTE Internal, C-8
external DTE, 13-18
latching, 13-17
Line, 13-12, C-7
Payload, 13-13, C-7
December 1998
9024-A2-GB20-40
Index
M
Main Menu, screen/branch, 4-2
maintaining, COM port directories, 12-7
maintenance, 12-1
making input selections, 4-8
Management
and Communication, options, 9-24
configuring end-to-end control, 2-8
control and IP addressing, 2-1
creating a separate link, 2-6
General SNMP, options, 9-27
local and remote, 1-8
network, user interface, 4-1
paths, 1-9
PVCs, 9-21
total number dedicated, 1-16
selecting interface, 8-2
service provider, 2-2, 2-3
SNMP, 1-8, 1-18, 9-27
using a dedicated DLCI, 2-9
using PVC multiplexing (EDLCI), 2-8
managing FrameSaver unit, 2-4
menu
branches, 4-2
path, 4-4
selecting from, 4-7
menu-driven user interface, 1-10
Menus, A-1
messages
Device, 11-26
Health and Status, 11-11
Self-Test Results, 11-16
system, 4-4
System and Test Status, 11-10
Test Status, 11-18
viewing alarm and status change, 12-5
9024-A2-GB20-40
MIB
downloading, 1-19, 12-13
objects, test commands, 1-14
support, 1-18
minimal remote configuration, 8-2
Mode
Autobaud, 9-3
changing Operating, demos, 12-16
Data, LED, 11-8
Test, 11-4, 11-7
Monitor
511 test pattern, 13-19, C-6, C-8
test pattern, 13-11, C-7
monitoring, 1-11
FrameSaver unit, 11-10
LEDs, 11-3, 11-6
using NetScout Manager Plus, 6-14
Multiplexed
DLCI, 9-20, 9-22, 9-23
DLCI Type, 9-18
PVCs, 13-11
multiplexing, applications, 3-5, 3-7
N
N1, LMI Status Enquiry, 9-14
N2, LMI Error Event, 9-14
N3, LMI Clearing Event, 9-14
NAM, Download Failed, 11-14
Name, 9-21
1 or 2 Access, 10-6
Access, 9-27, 9-28
Community, 9-27
navigating the screens, 4-5
NCC (network control center), 2-3, 9-18
Net Link, Port Use, 9-36
NetOnly, 8-10
NetScout
Manager Plus, accessing from Performance Wizard,
5-7
NMS solution, 6-1
NMS support, 1-3
Network
cable and pin assignments, F-10
cable pin assignments, F-8
Com Link Down, 11-14
CSU or external Loopback, 13-16
DLCI records, options, 9-16
DSU or internal loopback, 13-17
Health solution (Concord), 7-1
December 1998
IN-7
Index
O
odd parity, 9-38
OK, LED, 11-4, 11-5, 11-7
OOF
at DSX-1 or Network, 11-15
LED, 11-4, 11-5, 11-7, 11-8
linkDown trap, C-3
OOS, LED, 11-8
OpenLane
graphs, 5-11
NMS solutions, 5-1
NMS support, 1-5
operating
changing mode for demos, 12-16
the unit, 12-1
IN-8
P
packets, 9-23
Parity, 9-38
Password, 10-9
pattern
send/monitor, 13-11
tests, 13-15, C-6, C-7, C-8
tests available, 1-14
Payload Loopback, 13-13, C-7
performance statistics, 11-32
Performance Wizard
graphs, 5-11
installation and setup, 5-3
NMS support, 1-6
physical
DSX-1, 9-7
port options, 9-11
statistics, 11-41
tests, 13-12
pin assignments
COM Port EIA-232 connector, F-2
COM port-to-LAN cable, F-3
DSX-1 cable, F-8
Port-1 V.35 connector, F-6
RJ48S network cable, F-10
T1 line interface cable, F-9
T1 network cable, F-8
V.35 crossover cable, F-7
Ping test, 13-20
PLB, 13-13
point-to-point (PPP), protocol, 1-9
Port
(DTE) Initiated Loopbacks, 9-12
Access Level, 9-39, 10-2
communication, options, 9-36
DTE External Loopback, 13-18
physical options, 9-11
physical statistics, 11-41
PVC Loopback, 13-10
December 1998
9024-A2-GB20-40
Index
Type, 9-36
Use, 9-36
PPP, 9-26
protocol, 1-9
Primary Clock
Failed, 11-15
Source, 9-47
printed reports, 7-11
product-related documents, xiv
Proprietary, RIP, 9-23, 9-37
Protocol
address resolution, 1-1, 1-2, 1-8
Communication, options, 9-24
Link, 9-26
link-layer, 1-9
LMI, 9-14
discovery, 9-10
Point-to-Point (PPP), 9-26
Routing Information (RIP), 9-23, 9-37
Serial Line, IP (SLIP), 9-26
Simple Network Management (SNMP), 9-27
support, 1-9
PVC
availability, 1-7
connections, 9-20
creating, 5-8
total number, 1-16
data delivery analysis, 5-25
Management, 9-21
total number dedicated, 1-16
multiplexing, 2-8, 3-5, 3-7
name, 9-25, 9-31
Network Loopback, 13-10
statistics, 11-34
tests, 13-9
throughput, 5-21
troubleshooting problems, 13-5
Q
quality of service, 9-19
Quick Reference, 8-4
9024-A2-GB20-40
R
ranges, setting frame and burst, 5-9
rates, 1-10
ratios, FDR and DDR, 1-12
reachability, 7-29
remote
Line Loopback, C-7
loopbacks, 13-14
management, 1-8
management connections, total number, 1-16
PVC connections, total number, 1-16
units
minimal configuration, 8-2
on same subnet, B-3
using different subnets, B-4
using direct PVCs, B-2
using routers, B-5
Repeater Loopback, 13-14, C-7
reports
Network Health, 7-10
Performance Wizard, 5-11
resetting
the access unit, COM port, 12-15
the unit, 12-14
unit default configuration options, 12-15
restoring user interface access, 12-15
retrieving statistics, 12-11
Return (Enter) key, 4-5
revision, software and hardware, 11-2
RFC 1213 and 1573, 1-18
RFC 1315, 1-18
RFC 1406, 1-18
RFC 1490, routers, for transparent management, 2-10
RFC 1604, 1-18
RFC 1659, 1-18
RFC 1757, 1-19
RFC 2021, 1-19
right arrow key, 4-5
RIP, 9-23, 9-37
RJ48C, COM Port connector, F-8
RJ48C network cable, F-8
RJ48S network cable, F-10
RMON
Specific Traps, C-10
Traps, 9-33
Version 1, MIB, 1-19
Version 2, MIB, 1-19
December 1998
IN-9
Index
S
safety, instructions, B
Sampling, SLV Inband and Interval, 9-48
saving configuration options, 8-7
screen
area, 4-4
format types, 4-3
function keys, 4-6
function keys area, 4-4
how to navigate, 4-5
scrolling through valid selections, 4-8
Secondary Clock
Failed, 11-15
Source, 9-47
security, 1-17, 4-3, 8-5, 10-1, 12-3
SNMP NMS, options, 9-28
selecting
a field, 4-7
an IP addressing scheme, B-1
from a menu, 4-7
management interface, 8-2
Self-Test Results messages, 11-16
Send
511 test pattern, 13-19, C-6, C-7, C-8
All Ones on DSX-1 Failure, 9-8
and monitor test pattern, 13-15
test pattern, 13-11, C-7
serial line internet protocol (SLIP), 1-9
serial number, 11-2
Service, A
service level
customer report, 7-34
executive report, 7-30
IT manager report, 7-32
reports, 7-11
verifier (SLV), 1-1
IN-10
December 1998
9024-A2-GB20-40
Index
Spacebar, 4-5
specifications, technical, G-1
standards compliance, SNMP traps, C-1
starting
graphs, 5-13
Performance Wizard, 5-4
starting a session, 12-3
starting a test, 13-7
statistics, 1-12, 11-32
displaying, 11-33
elements, 7-6
selecting performance intervals for display, 11-39
uploading to an NMS, 12-11
Status
Enquiry, LMI, 9-14
information, 11-10
LED, 11-4, 11-7
menu/branch, 4-2
PVC connection, 11-24
viewing change messages, 12-5
Stop Bits, 9-38
stopping a test, 13-7
Subnet
assigning IP addresses and masks, B-6
routing using different, B-4
routing using same, B-3
Subnet Mask, 9-22, 9-26
Node, 9-24
suggestions, user documentation, A
summary
aggregated, 5-12
element/DLCI, 7-33
element/DLCI report, 7-26
exception report, 7-18
leaders report, 7-23
network report, 7-20
supplemental report, 7-28
switching
between screen areas, 4-8
to new software, 12-13
Synchronous, Port Type, 9-36
System
and test status messages, 11-10
entering Identity, 8-3
messages, 4-4
Name, Contact, and Location, 11-2
9024-A2-GB20-40
T
T1
Canadian line interface cable, F-9
LMI Heartbeat, 9-15
network cable, F-8, F-9
network interface options, 9-4
time slot assignment, 9-10
T2, LMI Inbound Heartbeat, 9-15
T3, LMI N4 Measurement Period, 9-15
Tab key, 4-5
technical specifications, G-1
Telnet
limiting access, 10-3
Session, 10-3
user interface options, 9-43
Terminal, Port Use, 9-36
Test
menu/branch, 4-2
Mode, 11-4, 11-7
Status messages, 11-18
Tests, 1-14
aborting, 13-8
available, 13-6
determining status and results, 13-9
device, 13-21
Duration, 9-46
IP Ping, 13-20
Lamp, 13-21
Line Loopback, 13-12
MIB object commands, 1-14
pattern, 13-15
Payload Loopback, 13-13
physical, 13-12
PVC, 13-9
PVC Loopback, 13-10
Remote Line Loopback, 13-14
Repeater Loopback, 13-14
starting or stopping, 13-7
test pattern, 13-11
Timeout, 9-46, 13-7
throughput, 1-7, 5-12, 5-15, 5-17, 5-21, 5-24
time
setting, 8-4
slot assignment, 9-9, 9-10
Timeout
Inactivity, 9-39, 9-45
Test, 13-7
December 1998
IN-11
Index
U
unit, managing, 2-4
unknown protocol frames, 5-17
upgrade, 12-12
upload/download capability, 1-9
uploading statistics to an NMS, 12-11
user history statistics gathering, 1-12
user interface, 1-10, 4-1
cannot be accessed, 13-4
communication port, options, 9-36
configuration option tables, 9-36
external device (COM port), options, 9-40
resetting/restoring access, 12-15
Telnet session, 9-43
viewing alarms and LEDs, 12-5
utilization, bandwidth, 7-27
V
V.35
crossover cable, F-7
straight-through cable, F-6
V.35 connector, F-6
valid, COM port directory characters, 12-8
Value Out of Range message, 9-18
variable-bindings, C-3, C-6, C-9, C-10
viewing
alarm messages, 12-5
alarms and LEDs via user interface, 12-5
LEDs, 11-3, 11-6
Network Health charts and tables, 7-10
Performance Wizard graphs, 5-11
volume
change leaders, 7-25
leaders, 7-24
network, 7-21, 7-31, 7-33
per element/DLCI, 7-35
vs. baseline, 7-27
W
WAN Health Report, 7-12
warmStart
events, General Traps, 9-32
trap, C-1
warranty, A
web browsers, 5-29
Y
Yellow
Alarm, C-3
Alarm Signal, 11-4, 11-5
at DSX-1 or Network, 11-15
IN-12
December 1998
9024-A2-GB20-40