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1) Define Marketing Management.

Discuss the various management


philosophies. Explain how the marketing and selling are contrasted and
briefly explain the societal marketing concept.
Ans: Marketing management - Marketing management is the analysis, planning,
implementation and control of programs designed to create, build, and maintain
beneficial exchanges with target buyers for the purpose of achieving organizational
objectives.
The various management philosophies are:
a. The production concept: This concept is one of the oldest philosophies that guide
sellers. The first occurs when the demand for a product exceeds the supply. The
second situation occurs when the products cost is too high and improved
productivity is needed to bring it down.
b. The product concept: This concept holds that customers will favor products that
offer the most quality, performance, and innovative features and that an
organization should thus devote energy to making continuous product
improvements.
c. The selling concept: Many organizations follows the selling concept, which holds
that consumers will not buy enough of the organizations products unless it
undertakes a large scale selling and promotion effort.
d. The marketing concept: This holds that achieving organizational goals depends on
determining the needs and wants of target markets and delivering the desired
satisfactions more effectively and efficiently than competitors do.

Selling and marketing concept contrasted - The selling concept and the marketing
concept are frequently misunderstood as same but they are two different concepts .The
selling concept takes an inside-out perspective. It starts with the factory, focuses on the
companys existing products, and calls for heavy selling and promotion to obtain
profitable sales. In contrast, the marketing concept takes an outside-in perspective. It
starts with a well-defined market, focuses on consumer needs, co-ordinates all the
marketing activities affecting customers, and makes profits by creating customer
satisfaction. Under the marketing concept, companies produce what consumers want,
thereby satisfying consumers and making profits.

Social marketing concept - The societal marketing concept holds that the organization
should determine the needs, wants and interests of target markets. It should then deliver
the desired satisfactions more effectively and efficiently than competitors in a way that
maintains or improves the consumers and the societys well being. The societal
marketing concept is the five marketing management philosophies.
Such concerns and conflicts led to the societal marketing concept. The societal marketing
concept calls upon marketers to balance three considerations in setting their marketing
policies: company profits, consumer wants, and societys interests. Originally, most
companies based their marketing decisions largely on short-run company profit.
Eventually, they began to recognize the long-run importance of satisfying consumer
wants, and the marketing concept emerged. Now many companies are beginning to think
of societys interests when making their marketing decisions.

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