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December 2014/January2015,
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Q4 (a) Discuss Asset Management Life Cycle diagram by indicating main phases
involved (10m).
1, What is ALC? According to CIDB Asset and Facility Management
Implementation Manual
Asset life cycle management involves the implementation of all management options &
strategies throughout the asset life cycle, from planning to disposal phase.
2, Aims: to achieve lowest long-term cost when making asset management decision.
3, Figure below provides the overview of ALC process.
Planning
1. Planning
- Identify goals/objectives
- formulate strategies to achieve
- Ensure proposed asset is the most-effective
2. Design
solution to meet stakeholders need.

3. Procurement
4. Construction
5. Transition
6. Transition
7. O & M Planning
8.O & M Execution
9.Performance
Monitoring

10. Refurbishment
11. Disposal
Figure: Asset Life Cycle

Design- Involves translation of planning

requirements to meet the objectives of assets
intended purpose.
Procurement Acquisition of an asset in which it
is expected to provide benefit beyond financial
year.
Construction Process to construct assets in
accordance with approved operational
requirements, time, cost & quality.
Transition Process of coordination & facilitation
to ensure smooth switch from development stage
to operation stage.
Operation Planning & Execution Planning &
execution of functions to assets daily operation
routines, operation cost optimization & life
preservation.
Performance Monitoring Ensure that the
asset is able to meet the desired service levels &
sustain its physical conditions.
Refurbishment/Replacement process where
an asset upgrading/replacement activities are
planned & executed with the intention to restore
the asset at its desired functional condition &
performance.
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Disposal An asset is being disposed if it is no
longer serving its intended purpose / deemed as
beyond economic repair.
Dispose: (1) End of Useful life (2) surplus to
requirements (3)not fit for purpose (4)not meet
legislative requirements
(5)under utilised
Q4 (b) Differentiate between acquisition plan & deposition plan (15m).
Acquisition Plan:
i.
What is it?
It is a key document for acquisition of all major assets that links program delivery
requirements to assets required.
Acquisition may be through: (1) Purchase (2) Construction (3) Development (4)
finance lease.
ii.
Objective: To provide a guidance in asset creation prioritisation base on asset
strategy development plan.
iii.
Components of Acquisition Plan,
1, Acquisition Rationale a statement of need
2, Personnel roles & responsibilities person to manage the acquisition
3, Technical considerations activity required in the acquisition such as contract
management, technical & legislative, management consideration
4, Legislative & regulatory consideration
5, Capital budget processes - timing & amounts of capital outflows.
6, Procurement Strategy open-tender? Selection?
7, Capital & Operational outlays indicative lifecycle costs
8, Timetable & key acquisition decision points acquisition timeframes & key decision
points.
9, Contract management
10,Monitoring & review
Disposition Plan:
i. What is it?
It is an integrated part of an asset management strategy that it leads into the
planning process for new or replacement assets
It is a powerful management tool in assessing why the performance of certain
assets may not have worked as intended.
ii. Objective: To provide guidance in disposal process to enhance service delivery.
iii. Components of Disposition Plan,
1,
Disposal rationale
2,
Costing & Evaluation of disposal Alternative
- Alternative such as: sale by public auction, tender, trade-in, destruction, transfer
asset to another entity
3,
Engagement of experts & contract management
- to assist in professional valuation & disposal
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4,
Due diligence & legislative compliance
5
review
- to ensure there is sufficient transparency & accountability for asset disposals
including compliance with legislative requirements
5,
Committee/ management sign off
6,
Minister/Finance & Deregulation sign off
- for approving proposed disposal of land & building under the current legislative
framework
7,
Treatment of revenue/accounting treatment
June 2013 Q4 (b) Interpret life cycle of a building that begins from briefing to
demolition of a building with regards to facilities. (8m) - BLC
According to CIDB Asset and Facility Management Implementation Manual, there
are mainly 4 phases in FM Building life cycle which is planning, acquisition, O&M,
disposition.
Phase 1: Planning (Briefing)
Phase to ensure that asset planning is
targeted to meet required level of service &
the proposed asset is the most effective
solution to meet the stakeholders needs at
optimal cost.
Phase 2: Acquisition
Strategies to ensure that new/improvement
to, an asset best the needs of the
organisation & are completed on time to the
required standard & cost.
Phase 3: Operation & Maintenance
Strategies for optimizing asset life cycle
cost through functions relate to the day-today running & upkeep of assets & delivering
services
Phase 4: Disposal ( and or Demolition)
Strategies to ensure asset is
disposal/demolished best meet
organizational needs.

Figure: Facility Management Life

Cycle
FLC for sustainability opportunities Stages:
1. Define Needs/Briefing objectives, Business Agenda, Funding Availability
2. Feasibility Studies LCC studies, Selection of adviser & design team
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3. Decision to construct outline designs 5Performance specification (KPIs), Project
Policies, Stakeholder engagement
4. Planning Permission EIA, Public/Community Engagement, Appraisal (comparative?
Residual)
5. Scheme Design Stage LCCA (life cycle cost analysis), Value-engineering
6. Construction Tendering Contractor selection, Materials specification
7. Construction Construction Plan, Management Plan, Waste Management Plan
8. Handover & Commissioning Final Performance Assessment /Verification
9. Fit-Out Occupation POE
10.Decision to Refurbish Evaluate, Adaption for new use, demolition for recycling
11.Demolition Reuse, recycle materials

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January 2012 Q3 (b) Discuss philosophy
5 of building life cycle from FM
perspective. (10m)
1, From FM Perspective, BLC does not begin at building handover, but at the initial
briefing stage where decision on funding operability & life cycles are determined.
2, Value of incorporating the end-user perspective at this stage provides intimate
knowledge of the organization & culture.
3, Liaising with the rest of the project team, this knowledge will help to challenge the
pre-concepts often out forward at initial stages of the design.
4, Construction Potential within life cycle of building is described in Figure below.

5,
Initially, the construction potential is high at start (beginning of project)
6,
High level of flexibility & ease of change without high cost implications.
7,
However, when project progress, the construction potential decrease over
time.
8, Decrement is dependent upon decisions made during development of the design &
changes in construction process.
9,
The construction potential is peaks during reviews and meeting.
10,
Importantly, decisions made at the briefing stage will affect the later design,
construction & operation of
facility.
January 2012 & June 2013
FM is total quality approach to sustain an operational environment &
providing support services to meet the strategic needs of an organisation.
Discuss (15m). June 2013: Describe Quality Approach (8m).
1. In explicit definition, it is a processes for developing and managing social & service
partnerships so that to create a conditions for continuos quality improvement and
as a result, managing customer expectations & meeting their requirements.
2. It was applied to developing & operating buildings and delivering support services
which contributes to achieving business objectives.
3. The quality managed facilities (QMF) is a quality matrix for managing customers,
service & assets at a strategic, tactical & operational Level.
4. QMF identifies the processes involved & proposes a course of action for FM.
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5. QMF can ensure that facilities conform
5 to an organisations requirement, add value
by contributing to achieve objective and reduce risk of business by emphasizing
the management of facilities.
6. The add value to be gained through a total quality approach is being increasingly
recognized in business & so it its scope of application.
7. TQM focuses attention on all activities & processes in terms of satisfying the
requirements of customers.
8. Everyone in an organisation has customer who rely on the quality of their
performance.
9. For an organisation operating quality circles the key to success is for teams within
the organisation to function & produce results ASAP.
10.TQM can then sustain the working environment & provide support services to meet
the strategic needs of an organsition.
11.In conclusion, quality in facilities management means satisfying customer
requirement, reducing costs by getting things right 1 st time and avoiding waste by
eliminating errors.
12.Principle of TQM which help achieve customers requirements,
i.
The philosophy prevention not detection
ii.
The approach management supported
iii.
The scale everyone responsible
iv.
The measure cost of quality
v.
The standards right 1st time
vi.
The theme continues improvement
13.By using above six basic principles, facilities manager can ensure that the
customer requirements can meet at all times.
January 2012 Q2 (a) Explain Business Agenda in FM (10m)
1, Business is drive by three main area which is (1) Adaptability (2) Effectiveness
(3)Image
2, Adaptability (FCI):
i.
Flexibility ease to adapt with change
ii.
Continuity iii.
Innovation invention of new technology, product & services,
processes
3, Effectiveness (3P):
i.
Performance relate to time, best practice & deployment of available
resources for max.
benefit
ii.
Profitability output that valued by customer
iii.
Productivity creation of surplus to increase financial viable & business
development
4, Image (MIR-create leverage)
i.
Reputation standing of its stakeholders (customers, employees,
supplier, competitor, owner)
ii.
Morale employees goodwill to ensure for commitment
iii.
Identity brand & positive image that recognized by stakeholders
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Teoh Chai Teng | AP120331