Kundiman

KUNDIMAN COMMUNICATONS CORPORATIONMr. LonelyThe Kundiman

Communications Corporation (KCC) is a local company with more than 2,000persons
in its payroll. The companys top management is composed of the President, VP
for Marketing,VP for Operations, and the VP for Administration.A member of the
staff, Engineer Lorenzo de Guzman, an electronics engineering graduate, has just
received an order from his immediate superior, the VP for Operations, to head the
newly builttelecommunications facility in Antipolo, Rizal. So far, he is the only
company personnel identified withthe new facility. He was given three months to
make the facility operational.Engineer de Guzman appraised that for the Antipolo
unit to operate, it will require the servicesof a number of persons skilled in the
various activities that will be undertaken.As he has been working with KCC for ten
years (five years in the field and five years in the headoffice), Engineer de Guzman
is familiar with many aspects of the firms operation. Some of thesupervisors and
three of the key officers are his friends.Engineer de Guzman felt that the various
trainings KCC provided him had really prepared himwell for the technical aspects of
his new job. His exposure to the different units at the head office willalso be useful
in some ways to the administrative aspects of his position. However, his trainings
andexperiences have not provided him with the expertise to recruit qualified
persons to occupy the variouspositions that will be created. To begin with, he does
not even have the information on the number andnature of the positions to be
created.As he was inspecting the building in Antipolo where he will hold office,
Engineer de Guzmanwondered if he could convince top management to transfer
some of his acquaintances in the head officeto his new assignment.Engineer de
Guzman knows that his next promotion will depend much on the success of thenew
facility under his direction. He thought that if he could only get the right persons, his
job would notbe too difficult. With this in mind, he pondered on what his first move
must be.PROBLEM
What will be Engineer de Guzmans first move considering
The facility must be operational in three months;II
He has not the expertise in recruiting qualified persons that will occupy the
positions that will becreated;
He has no information on the number and nature of the positions;
There are 2,000 employees working in the head office

Case 5. KUNDIMAN COMMUNICATIONS CORPORATION:Mr. LonelyThe Kundiman

Communications Corporation (KCC) is a local company with more than
2,000 persons in its payroll. The companys top management is composed of the
President, the
Vice President for Marketing, the Vice President for Operations, and the Vice
President for Administration.A member of the staff, Engineer Lorenzo de Guzman,
an electronics engineeringgraduate, has just received an order from his immediate
superior, the VP for Operations, to headthe newly built telecommunication facility in
Antipolo, Rizal. So far, he is the only company personnel identified with the new
facility. He was given three months to make the facilityoperational.Engineer De
Guzman appraised that for the Antipolo unit to operate, it will require theservices of
a number of persons skilled in the various activities that will be undertaken.As he
has been working with KCC for ten years(five years in the field and five years in
the head office), Engineer De Guzman is familiar with many aspects of the firms
operation.
Some supervisors and three of the key officers are his friends.Engineer de Guzman
felt that the various trainings KCC provided him had really prepared him well for the
technical aspects of his new job. His exposure to the different units atthe head office
will also be useful in some ways to the administrative aspects of his
position.However, his trainings and experiences have not provided him with the
expertise to recruitqualified persons to occupy the various positions that will be
created. To begin with, he does noteven have information on the number and nature
of the positions to be created.As he was expecting the building in Antipolo where he
will hold office, Engineer deGuzman wondered if he could convince top
management to transfer some of his acquaintances inthe head office to his new
assignment.

Engineer de Guzman knows his next promotion will depend much I the success of
thenew facility under his direction. He thought that if he could only get the right
persons, his jobwould not be too difficult. With this in mind, he pondered on what his
first move must be.I.

Statement of the problem Engineer de Guzman do not have expertise to recruit

qualified person to occupy thevaruois position that will be created for newly built
telecommunication facility in Antipolo,
Rizal.So, he dont know what his first move must be.

II.

Alternative Courses of Action1.

Do the Staffing Procedure2.

Convince the top manager to transfer somr of his acquaintances3.

Refuse to take the job from the VP for Operation to make then solve the problem4.

Find referrals from his friends in the company5.

Search Human Resource Manager to hel for Staffing6.

Take training and experience for recruitment7.

Consult and take qualified person from Reciutment FirmsIII.

Solution and RecommendationThe alternative courses of action in number $ may be

the solutions. The finding referralsfrom his friends from company migth useful to
find qualified person but those person might
not be available. Also Engineer de Guzman dont have expertise for the recruitment
of these
person if they qualified.The alternative course of action in number 5 is the one of
the good solutions. SearchingHuman Resources Manager to help for Staff is helful to
find qualified empoyees. Human

Resources Manger has expertise dfor recruitment which the employees will come to
their new facility. But Human Resources Manager have a high salary to may, so KCC
may have arisk if they hire Human Resource Manager in the new facility.The other
alternative course of action is the number 6. Taking trainings and experiencefor
recruitment will be helpful to find qualified employes for new facilty. It can reduce
costfor finding Human Resource Manager. The risk is the time for facility operations.
Engineer de Guzman has limited months to finished his job so he cannot take the

training and someexperience. He might not accomplish his job in time.The last
alternative course of action is the number 7. Consult and take qualified personfrom
Recruitment Firms is better than hiring human Resources Manager because if he
hiredthe Human Resources Manager, it will add to the cost for salaries for
employees, which thecost is bigger.I can say that best alternative course of action is
the number 7, Consult and take qua;lifed person from Recruitment Firms.It Reduce
cost but have effective and qualified personels.

PROBLEM
1.

How will Engineer De Guzman recruit qualified persons to occupy the various
positions that will be created, if hes trainings and experiences have not provided
him with the experiences to do so?2.

How will he be able to know the information about the number of needed
personneland their job descriptions?
OBJECTIVES

To recruit the qualified and skilled personnel for the newly created facilities

To acquire the needed trainings and experiences in hiring and recruitment

To know the number of positions to be created

ANALYSIS
Areas of Considerations:Demand will increase because there will be a new branch
that will serve as a plus
factor that entitles companys reliabilities

It will help them increase the edge of competitiveness and surely it will cost
themthe capital, but in a commercial way.
SUGGESTED COURSES OF ACTION
Ask the management the numbers and positions that are needed. Seek help from
hisfriends and ask them for their referred professionals that will occupy the
designated jobs.Let himself gain experiences and knowledge in recruiting through
certain seminars offeredelsewhere.
CONCLUSIONS AND RECOMMENDATIONS
Poor communication with the top management of the company may lead to
thisproblem. By solving this, it could help him a lot with the specified number of
employeesneeded to be hired. Proper selection of the staffs is an important matter.
Imply properselection screening process. Determine those qualified job
specification. Conduct tests forthe incoming employees and let them undergo to
trainings.