Danielle R.

Pierce
25662 Palm Meadows Ct.
Moreno Valley, CA 92557
Cell Phone: 951-288-7364
Work Phone: 951-955-1400
E-Mail: DaPierce08@yahoo.com

OBJECTIVE
To utilize my knowledge and skills in the field of criminal justice and any other positions
for which I qualify that offers both challenge and the potential for personal and
professional growth.

SUMMARY OF SKILLS
COMPUTER SYSTEMS: IBM PC; Windows, Office 2007
SOFTWARE PROGRAMS: Office 2007, MS Word; GroupWise; PeopleSoft for
Timesheet; HDL, AutoCAD, Research/Scanning
Laserfishe;
PROGRAMS: Capture Perfect; LMS; GIS; Microfilm
Research
OTHER EQUIPMENT: Copier System, Printer, Scanner; Typewriter
COLLEGE UNITS: Criminal Justice Units = 27
Criminal Investigation 3
Advanced Criminal Investigation 3
Narcotics 3
Concepts of Criminal Law 3
Legal Aspects of Evidence 3
Intro to Admin of Justice 3
Principles of the Justice System 3
Criminal Justice Report Writing 3
Forensic Anthropology 3
Community Relations 3
Total Cumulative Units Completed = 78

EMPLOYMENT HISTORY
October 12, 2006 June 30, 2010
Riverside County Building & Safety Business Registration & Licensing
Office Assistant II

I have worked in the following Sections of Building and Safety: Records Section, Front
Counter and Grading, Business Registration and now Environmental Compliance. I am
currently working in the Environmental Compliance Division of Building and Safety.
The various duties I have and continue to perform include: answering multiple telephone
lines and assisting callers by providing information, taking message and/or route calls to
appropriate staff; answering phones for those employees that are out of the office and
route appropriately; utilizing formerly recorded material to create new documents or files
incorporating all revisions; compiling, storing and maintaining a system of information
retrieval on tapes or disks; editing copies for errors; preparing and maintaining accurate
records and reports; maintaining informational and operational records ; posting data,
typing, encoding, and transmitting alphanumerical and numeric data from source
documents; keying in commands to locate files; entering, storing, retrieving and deleting
information in order to update records and/or databases; scanning and filing
alphabetically Certificates of Occupancy and 433 Permanent Foundation Permits. For
research and scanning purposes, I utilize Capture Perfect, LMS, GIS, Test Point. I use
PeopleSoft for documenting my time and GroupWise for emailing and calendaring
purposes. I have provided grading clearances, took in compaction reports, cleared final
grading certifications and logged in corrected plans and submittals. I use the HDL
(business registration) program to process (input) applications and licenses, process
business registration/license applications, and keep records of all business applications. I
also use the GIS program to locate businesses incorporated in City limits, locate APN,
parcel numbers, code violations, map elevations, any permits on certain properties,
answer multiple phone lines, assist callers by providing information; provides technical
guidance to clerical staff; provides training to clerical staff, therefore, creating the need to
assign and review the work of clerical staff; prepares and revises written procedures.
Other duties include typing, filing, sorting and processing materials; maintaining records;
processing records; gathering information; providing information to the public
concerning departmental or County operations; receiving and recording payments;
operating a variety of equipment including but not limited to word processors,
duplicating machines, calculators. Performs complex clerical work requiring the
application of laws, policies, procedures, and specialized terminology, prepares and
processes materials, familiar with policies, procedures and terminology in order to obtain
the necessary data. Gives information to the public or interdepartmental representatives
in situations where judgment and interpretation of departmental policies and regulations
are required. Reviews forms and records for accuracy, completeness, and compliance
with applicable ordinances; answers questions involving searching for and summarizing
technical data, laws, policies or procedures. Also, I take in the mail and log and endorse
all checks for both Business Registration and Building and Safety Administration, and
then I enter the receipts in the database and in a written mail log kept for records. My
main duty, however, is transcribing NPDES Construction Inspection forms and Industrial
and Commercial Inspection forms, filing them and keeping clear and accurate records
and spreadsheets of these inspections. I also send letters to the owners of the construction
site and developers regarding the inspection results.

August 2006 - October 2006

El Torito
Food Server
Took food and drink orders; ran food; served guests; handled cash and credit cards
utilizing the cash register; provided customer service.

May 2006 - July 2006

Hollister Co.
Model Sales Representative
Sales representative; folded clothes; greeted customers; responsible for store cleanliness;
attended to fitting rooms; provided customer service.

January 2006 - April 2006

Chili's Restaurant and Bar
Hostess
I was responsible for greeting and seating customers, and restaurant cleanliness. I also
assisted servers and busboys; and provided customer service.

December 2005 - June 2006

Riverside Community College
Coaches' Assistant (Clerical)
I assisted the Coach by running errands, typing emails, completing time cards, answering
phones, and writing letters of recommendations. Occasionally I was a lifeguard; learned
CPR and first aid; and taught several students how to swim.

February 2005 - December 2005

P.H. Woods BBQ and Brewery
Lead Hostess
I was responsible for greeting and seating customers; restaurant cleanliness; busing
tables; food expeditor; server assistant; answering phones; taking to-go orders; running
the cash register; (I also took a few tables as a server when there was a huge rush);
provided customer service.

October 2003 - February 2004

The Disney Store (Seasonal)
Sales Representative/Cast Member
Sales; phones; cash register; store cleanliness; stock; inventory; customer service.

June 2003 - August 2003

Moreno Valley Unified School District
Summer Lifeguard
Cashier; life rescue; CPR; first aid; snack bar sales; customer service.

EDUCATION
Riverside Community College Graduated: June 10, 2010
Riverside, California Major - Criminal Justice
Degrees: Multiple Associates
& Multiple Certificates

Valley View High School Graduated: 2005

Moreno Valley, California Major General Education

VOLUNTEER WORK
Cloverdale Elementary School
Teachers Assistant:
Art lessons; helping children learn how to read, tell time, learn math; classroom
activities; grading assignments. (Mostly with Mrs. Powell)

I teach children and adults of all ages how to swim.

Moreno Valley Aquatics Swim Team (Year round, non-profit swim program):
I worked in the snack bar at swim meets in between events that I swam; checked-in the
swimmers from all teams; set up and tear down; created and drew designs for the event t-
shirts and program covers.

I work all political elections.

I have volunteered for the United Way by being the Employee Campaign Coordinator for
the Riverside County Building and Safety Department.

WHAT IVE DONE TO PREPARE MYSELF FOR A CAREER IN CRIMINAL

JUSTICE
I have completed schooling in this exciting field and plan on continuing my education in
this field. I go on ride alongs with law enforcement three to four times a month, mostly
with the South Pasadena Police Department. I have been on ride alongs with Moreno
Valley Police Department (Riverside County Sheriffs Department), Long Beach Police
Department, and I am waiting to be scheduled for rides with Santa Monica Police
Department, Inglewood Police Department, and a fly along with Los Angeles Police
Department.

References/Letters of Recommendation available upon request.