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SIEGEL, Gary Lee


LANGUAGE AND THE ORGANIZATION OF BEHAVIOR: AN
EMPIRICAL INVESTIGATION OF CLASS AND ETHNIC
DIFFERENCES IN GIVING AND ENACTING
DIRECTIONS.
Saint Louis University,
Ph.D., 1577

University Microfilms International, Ann Arbor, Michigan 48ioe

() Copyright by Gary Lee Siegel 1977


All Rights Reserved

LANGUAGE AND THE ORGANIZATION


OF BEHAVIOR

AN EMPIRICAL INVESTIGATION OF
CLASS AND ETHNIC DIFFERENCES
IN GIVING AND ENACTING
DIRECTIONS

by
Gary Lee Siegel, M.A.

A Dissertation Presented to the Faculty of the Graduate


School of Saint Louis University in Partial
Fulfillment of the Requirements for the
Degree of Doctor of Philosophy

1977

COMMITTEE IN CHARGE OF CANDIDACY


Professor Thomas S. McPartland
Chairman and Adviser
Professor Clement S. Mihanovich
Associate Professor William J. Monahan

iii

ACKNOWLEDGMENTS

I would like not only to acknowledge, but


to dedicate this dissertation to Dr. Thomas
McPartland without whose insight, guidance,
and patience it could not have been written;
and to Margaret, who was always there.

iv

TABLE OF CONTENTS
Page
ACKNOWLEDGMENTS

iv

LIST OF TABLES

vii

Chapter
l

I. BACKGROUND

Aim
II.

CONCEPTUAL AND EMPIRICAL FRAMEWORK


OF THE PROBLEM

III. OPERATIONALIZATION:
DIRECTIONS"

"GIVING

IV. A PILOT STUDY: GIVING GEOGRAPHICAL


DIRECTIONS
Non-Adequate Directions
Adequate Directions
Adequate-Plus Directions
The Task
Audience
V. HYPOTHESES
VI.

VII.

7
18
29
34
36
38
41
43
51

METHOD

55

Subjects

55

Procedures

58

FINDINGS

65

Hypothesis 1
Hypothesis 2

65
69
v

Page
Hypothesis 3
Hypothesis 4
Hypothesis 5
Hypothesis 6
Written v. Oral Communication
Grade School and High
School Samples
VIII. DISCUSSION

80
88
103
116
121
134

Language, Codes and the


organization of Behavior . . . .
Task Complexity and Language-Communication
Encoding and Decoding
Language-Communication
and Social Class
Language-Communication,
Class and Ethnicity
Written Versus Oral
Communication
Language-Communication of
Grade School, High School
and College Subjects
A Final Word

134
146
151
155
158
172
175
180

IX. SUMMARY

184

BIBLIOGRAPHY

189

vi

LIST OF TABLES
Table

Page

1. Adult Sample

64

2. Language Mode and Task Enactment .

57

3. Task Enactment of Directions


Given for Tinker Toy and
Puzzle Tasks

71

4.

Task Enactment for Four Task


Levels

5. Language Mode Used for Tinker


Toy and Puzzle Tasks

72
73

6. Language Mode Used for Four


Task Levels

74

7. Language Mode and Social Class . .


8. Language Mode and Social Class
for Tinker Toy Task
9. Language Mode and Social Class
for Puzzle Task
10.
11.

12.

77
78
81

Social Class of Directors and


Task Enactment

82

Social Class of Directors and


Task Enactment for Puzzle
Tasks

83

Social Class of Directors and


Task Enactment for Tinker Toy
Tasks

84

13. Language Mode of Directors of


Different Social Class and
Ethnicity
vii

86

Page
14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

Language Mode of Directors of Different


Social Class and Ethnicity for Tinker
Toy (Simple) Tasks

89

Language Mode of Directors of


Different Social Class and
Ethnicity for Puzzle (Complex)
Task

90

Social Class and Ethnicity of


Directors and Task Enactment

91

Task Enactment (of Adequate and


Adequate-Plus Directions) by
Subjects Who Had Employed
Different Language Modes in
Their Directions

93

Task Enactment of Adequate and


Adequate-Plus Directions to
Tinker Toy (Simple) Tasks by
Subjects Who Had Employed
Different Language Modes

95

Task Enactment of Adequate and


Adequate-Plus Directions to
Puzzle (Complex) Tasks by
Subjects Who Had Employed
Different Language Modes

96

Task Enactment by Actors of


Different Social Class

98

Task Enactment by Actors of


Different Social Class and
Ethnicity

99

Task Enactment of Tinker Toy


Tasks by Actors of Different
Social Class and Ethnicity

101

Task Enactment of Puzzle Tasks


by Actors of Different Social
Class and Ethnicity

102

viii

Pag
Task Enactnent by Middle and Lower
Class Actors of Directions Given
by Middle and Lower Class
Directors

105

Task Enactment by Middle and Lower


Class Actors of Adequate and
Adequate-Plus Directions Given
by Middle and Lower Class
Directors

108

Task Enactment by Black and White


Actors of Directions Given by
Black and White Directors

109

Task Enactment by Black and White


Actors of Adequate and AdequatePlus Directions Given by Black and
White Directors
Task Enactment by Actors of Different
Social Class and Ethnicity of
Adequate and Adequate-Plus
Directions Given by Directors of
Different Social Class and
Ethnicity

Hi-

112

Task Enactment by Lower Cliss Black


Actors of Directions Given by
Directors of Different Class
and Ethnicity

114

Task Enactment by Actors of


Different Class and Ethnicity
of Directions Given by Lower
Class Black Actors

115

ix

Page
31.

Adequacy of Directions and Frequency of Task Enactment for Oral


and Written Directions Given for
the Four Task Levels by Directors
of Different Class and Ethnicity . . . 117

32.

Language Mode of Written and Oral


Directions Given for Puzzle
(Complex) Tasks

119

Language Mode Used by Black Directors


in Written and Oral Directions Given
for Tinker Toy (Simple) Tasks . . . .

120

Task Enactment by High School Lower


Class Actors

123

Task Enactment by High School Middle


Class Actors

124

Task Enactment by Grade School Lower


Class Actors

125

Task Enactment by Grade School


Middle Class Actors

127

Frequency of Task Enactment and


Adequacy of Directions Given by
Lower and Middle Class Grade
School, High School and College
Directors

128

Adequacy of Directions Given by


Grade School and High School
Versus College Directors

129

Adequacy of Directions Given by


Grade School, High School and
College Students of Different
Social Class

130

33.

34.

35.

36.

37.

38.

39.

40.

Page
41.

42.

Task Enactment of Adequate-Plus


Adult Directions by Grade
School and High School
Actors of Different Social
Class

132

Task Enactment of Adequate Adult


Directions by Actors of Different class and Age

133

xi

CHAPTER I
BACKGROUND
Since the middle 1960's there has been much
interest in the language of children from the socalled "disadvantaged populations" (cf. Cazden,
1966).

Judged by the standards of the educational

system, the language of such children, more than


any other factor, has seemed to set them apart
from their middle class counterparts. A common
view of many writers on poor children has been
that a deprived environment retards children's
speech, that this inferior speech leads to deficient thought, and that deficient speech and
thought result in school failure (cf. Blank and
Soloman, 1968; and Williams, 1970).

Much of the current interest in the language


of the "disadvantaged" has been stimulated by the
writing and research of the British sociologist
Basil Bernstein and his associates (cf. especially:
Bernstein, 1971 and 1973; and Cook-Gumperz, 1973).
Bernstein has devoted his attention to class
1

2
differences in the use of language.

He distin-

guishes a "restricted code" and an "elaborated


code" which govern the selection of linguistic
forms and suggests that working class speakers
are confined to the former while middle class
speakers have both.
Much of the writing on the language of the
"disadvantaged" can be located under the label
of a "deficiency hypothesis" (Williams, 1969).
The response to this hypothesis has been to provide
lower class children with compensatory programs of
language development.

Bereiter and Engelmann

(1966), for example (cf. also: D.M. and G. Gahagen,


1970;

and Blank and Soloman, 1968), stress programs

of direct linguistic instruction.

Similarly such

programs as "Head Start" and the Public Broadcasting Company's Sesame Street and The Electric Company
have language development as one of their key goals.

Interest in the connection between social class,

3
language, and performance has spawned much research
on social class correlates of speech acquisition,
as well as social class variations in phonology,
lexicon, syntax, and inflection (cf. inter alia:
Ervin-Tripp, 1967; Williams, 1971; Bernstein, 1973;
and Gluksberg and Danks, 1974).

There has also been

considerable research in the United States on the


speech of blacks, particularly the speech of poor,
urban, black children (inter alia: Stewart, 1965;
Labov, 1966; Wolfram, 1969; and Fasold, 1372).

Un-

fortunately, there is little research dealing with


the implications of language use on performance.
Entwisle (1971: 125), observing this fact, writes:
The central emportance of language is acknowledged in the massive efforts now aimed at
early education of the culturally deprived.
Subcultural differences in language development are assumed to be important, but documentation of the assumption is surprisingly
sparse. It is astonishing, even somewhat
frightening, how little solid information
is available to guide these action programs.
Much of what (is being done) about educational deficits and the role of language
. . . is based more on intuition than hard
data.

4
The question of the relation between language ase and behavior, while an issue of considerable importance for educators, is a crucial
matter for the social sciences generally
(Luckman, 1975).

It is a central tenet of the

social sciences that the bulk of human behavior


is not expressive and spontaneous but organized
and directed (Newcomb, 1950).

And it has been

argued in Sociology since Durkheim (1901), in


Anthropology since Sapir (1921), and in Social
Psychology since Mead (1934), that organization
and direction are supplied by man's symbolic and
linguistic capabilities.

Questions regarding the

implications which this uniquely human form of


behavior, language, has upon other forms of behav
ior, thus, go to the center of sociological
concerns and must be addressed empirically and
systematically.

Moreover, it is important for

a social science which strives to be behavioral


and useful not to restrict itself to accounts and

5
illustrative anecdotes (e.g. Sudnow, 1972) for
data on the relation between language and behavioral organization, but to test this relation.

Aim
This research is designed to analyze this
particular empirical problem:

What is the corr-

espondence between the use of language and the


organization of behavior?

More specifically,

it aims at establishing a set of procedures for


determining the specific features of language
used by people that make it a useful device for
guiding or informing their conduct in particular
environments.

It further aims at using these

procedures to determine whether different modes


of language-communication can be distinguished
which are more or less effective organizational
devices.

It ought to be of crucial significance

to be able to analytically distinguish differences


in language-communication which have fundamentally
different correspondences to the organization and

6
direction of behavior.

Finally, in the analysis

of the relation between language use and behavioral organization, this research will attend to
class and ethnic differences in the sub-cultural
backgrounds of language users.

CHAPTER II
CONCEPTUAL AND EMPIRICAL FRAMEWORK OF THE PROBLEM
Considerable conceptual formulation regarding
the link between language and the organization of
behavior has been provided in the work of the
American Pragmatists, particularly that of John
Dewey (e.g. 1896, 1929, 1950) and George Mead
(e.g. 1934, 1936).

Both Dewey and Mead argued

that language communication was not the simple


expression of antecedent thought, but was a way
of getting a plan of action organized into behavior.

In their view, language, as communication,

is a device, not just for passing along information, but for informing and organizing conduct
and strips of conduct with reference to particular
environments.

In Experience and Nature, Dewey (1929:


857-858) wrote:

"Language is a mode of inter-

action . . . it is a relationship . . . the word


is a mode of social action not an expression of
7

8
a ready-made, exclusively individual mental state."
Language symbols refer to and are defined by an
active relationship between organism and environment.

"To name something is to direct an inter-

action between an organism and some object" (805).


For Dewey, a person's response to an environmental
object depends upon his interpretation of its
meaning.

These interpretations, which serve to

organize an individual's actions toward the environment, are carried by language symbols.

Mead maintained that it is because of language that mancunlike other animals, is not at the
mercy of whatever stimuli that may be impinging
upon him at a given moment.

It is language

which gives man control over his relationship with


the environment. Mead wrote (1956: 201): "Man
holds onto different possibilities of response
in terms of the different stimuli which present
themselves and it is his ability to hold them there
that

constitutes his mind . . . and the mechanism

that makes that possible is language."

Because of

9
language, man is not a passive reactor to environmental stimuli.

"The human animcil is able to

indicate to itself and to others what the characters are in the environment which call out these
complex, highly organized responses, and by such
indication is able to control his responses . . .
Mentality consists in indicating these values to
others and to one's self (that is, it consists
of using language) so that one can control one's
responses" (205).

Thus with language, man has at his disposal


what we might call a regulatory strategy, a coping
mechanism, or a verbal organizational device that
guides and aids his dealings with his environment.
Moreover, as both Mead and Dewey observe, language
is a social and public organizational device.

This

means that the meanings of the language symbols


employed, the interpretations which a person uses
to guide his conduct, are social in origin, and
that the language-communication of one person
can inform or guide the behavior of another.

10
To a useful but limited extent (e.g. Goldstein,
1940;

Luria, 1959, 1960, and 1961;

Bruner, 1964;

Beiswerger, 1968) the directive and organizational


capacity of language has been the subject of
empirical research.

Luria (1959), for example,

has shown how the actions of children are organized


and directed at first by the speech of adults and
afterward by their own speech.

Bruner (1964) has

shown that the language children bring to a task


affects their performance of the task.

(Mead and

Dewey, as well as Luria, would go further than


Bruner and maintain that the language not only
affects, but effects the performance.)

Proceeding from this theoretical and empirical


work some fundamental questions arise which must be
answered:

What is it about language-communication

that allows someone to be guided by it?


the informational features of language?
of talking go with ways of acting?

What are
Do ways

Are there part-

icular kinds of language modes better suited to

11
serve as coping mechanisms for particular acting
situations?

Are particular coping mechanisms '

inadequate to meet the demands of particular kinds


of conduct?
In considering an approach to these questions,
the work of Goldstein (1940;

and with Scheerer,

1941) and Head (1926) on speech pathology is


especially relevant.

From the examination of

aphasics, these writers conclude that there is a


correspondence between being able to perform certain kinds of acts and being able to use language
in certain kinds of ways.

Head (v. 2: 857-859)

distinguishes what he calls acts of direct reference, non-symbolic acts toward objects directly
available in an environment, and symbolic acts,
or acts of indirect reference, those acts that
require some sort of symbolic formulation between
the initiation and the completion of the act.

The

aphasic, suffering some loss in language function,


is generally able to engage in acts of direct

12
reference, but has difficulty carrying out acts
of indirect reference.

Goldstein (1941: 22)

remarks that "there is a pronounced line of


demarcation" between these two levels of activity
"which do not represent a gradual ascent from more
simple to complex mental sets."

What Goldstein

calls the "abstract level of behavior" has an


"emergent quality, generically different from the
concrete" (22). This abstract level of behavior
he finds only among patients who are able to deal
with objects in their language "independent of
their occurence in any particular situation"
(1940: 76).

Although the contribution of Head and Goldstein


to the study and understanding of aphasia is recognized

and frequently applauded (cf. Critchley,

1970, p. 68), the line of enquiry they initiated


has been generally neglected.

Interest has tended

to focus on the development of treatment therapies


for particular language pathologies (in reading,

13
writing, hearing as well as speaking; (cf. Schuell,
1965) rather than the behavioral consequences
and correlates of these pathologies. However,
Hildred Schuell, one of the names most associated
with recent developments in the study of aphasia,
in delivering a paper on results of research she
conducted at the University of Minnesota, noted
that aphasics who had difficulty following simple
directions were able to perform a procedure when
"the therapist was carefully and systematically
demonstrating each step of the procedure at the
same time that she gave the directions" (1974:
91).

Although Schuell does not pursue this,

what she is describing is evidence that there is


a correspondence between the ability to use language and the ability to organize behavior.

The question is, can we distinguish a parallel


correspondence between ways of using language and
the organization of behavior among persons without
an organic speech pathology?

Can we distinguish,

14
on the one hand, modes of language-communication
which limit, perhaps severely limit, the complexity
of behavioral organization, and, on the other hand,
modes which provide for the organization of more
complex conduct?

The distinctions between different kinds of


language and acts made by Head and Goldstein
parallel Mead's distinction between "significant
gestures" and "significant symbols." Mead suggested that it is with the capacity to use what he
termed "significant symbols" that the individual
becomes capable of using anticipated results of
actions to guide present action.

He is able to

organize his acts with reference to objects, actions


and events that are not directly available in the
acting situation (1934: 46-48 and 61-75).

Gest-

ures, on the other hand, confine the user to


responses elicited by the presence of the gestures
(109).

15
Clearly, language which is more "gestural"
in its meanings will be able to inform and organize a narrower range of action and a shorter scope
of action than language which is more symbolic,
more abstract in its meanings.

That is, language

required to inform or organize acts of direct


reference may not be adequate to inform or organize acts of indirect reference.

Language capable

of informing acts of indirect reference must consist of words whose meanings are not tied to concrete objects, but rather, are clear independent
of any particular referent.

In work that was foreshadowed by Schatzman


and Strauss (1955), Basil Bernstein (1971, 1973)
and his associates (Cook-Gumperz, 1973; Henderson, 1971;

Turner and Pickvance, 1971;

Robinson

and Creed, 1968), working with English school


children, have identified two distinct language
styles or modes which they call "sociolinguistic
codes."

Differences in these language codes, they

16
maintain, reflect differences in the social environments of the English middle and working classes.
Bernstein found that different ways of using language is a product of different ways of acting and
inter-acting learned and practiced within different socio-economic strata.

Bernstein's research

indicates that the language of working class children tends to be confined by what he calls a "restricted code" which, among other features, is more
socially than conceptually oriented, appears limited
and stereotyped in its expressive alternatives, and
tends to be confined to relatively context-tied
meanings. Middle class children, on the other hand,
while learning the restricted language code also
learn a more "elaborated code" which is more
conceptually oriented, is richer in potential
alternatives for expression and which does not rely
heavily upon the context for meaning.

It is Bern-

stein's view that his findings lead to a theory


which is not just another way of describing language differences in children, but rather, a theory

17
of socialization which has speech mediating
the characteristics of social structures and the
development of children reared within those structures.

The question which remains from Bernstein's

work is: Do these differences in language codes


only reflect differences in socializing experiences,
or do they effect differences in the organization
of behavior?

Building upon the work of theorists like Mead


and Dewey and researchers like Luria, Goldstein
and Bernstein, if we pay attention to the way symbol and action interweave in behavior and in particular behavioral situations, we should be able to
discover what kind of language goes with and is
adequate to cope with particular kinds of action
and to what extent the use of effective languagecommunication is related to the social class and
ethnicity of language users.

CHAPTER III
OPERATIONALIZATION:

"GIVING DIRECTIONS"

One example of where this symbol-action inJ 3rweave is observable is found in situations in which
people give directions.

Here we have an empirically

available occasion in which people overtly try


to direct and organize actions in particular acting
environments with language.

It is a situation

in which people attempt to have a particular set


of symbols, particular sentencesc transformed into
specific strips of action.

Such a situation, sys-

tematically studied, should enable us to determine


how language is used as an organizational device to
give form to particular actions.

It should allow

us to determine what differences in language use


make a difference in the organization of actions.
It should show us what level of symbolization, of
language use, is required for what kind of action
and whether a task can overload the coding capacity
of a particular language-user.

18

19
If, for a particular task, an individual's
directions do not admit interpretation in action,
we can assume that the task overloads his coding
capacity;

that is, that his habitual level of

symbolization, of language use, does not provide


him with the regulatory strategy required to cope
with the task.

If, on the other hand, an indiv-

idual's directions are enactable, we can assume


that the coding technique he uses provides him
with a sufficient regulatory strategy to organize
this kind of action.

Analyzing the directions people give, we will


be able to determine whether their language in
particular acting contexts limits their capacity
to organize behavior and thus restricts them to
limited and reactive acts of direct reference in
these contexts or whether their language is adequate to plan and organize symbolic acts.

Consequent

ly, it is proposed here to analyze the relation


between the use of language and the organization

20
of behavior in the particular empirical situation
of "giving directions."

In the course of this

research social class and ethnic differences in


the sub-cultural backgrounds of language users
will be attended to.

In work that represents, perhaps, the largest


and most coherent body of empirical research
touching upon the role of language in the organization of behavior, Soviet psycho-linguists
A. Luria (1959, 1960, 1961) and L. Vygotsky
(1962, 1966) see a central role for direction in
the ontogenetic development of the verbal regulation of behavior.

The leitmotif of their work is

that what the child is at first able to do with


the aid and direction of an adult's speech, he
is subsequently able to do with his own speech;
at first using vocal speech, but later in development through what they call "silent speech"
(cf. Luria, 1959: 341). They see an adult's use
of increasingly complex instructions or commands

21
as an "important vehicle for the interiorization
of social conduct, creating new levels of behavior"
(Luria, 1960: 359). Their research indicates that
it is the communicative nature of language, which
initially allows the adult to give form to the
activity of the child and which gradually becomes
the mechanism by which the individual develops
the capacity to organize his own actions through
the language-communication he has learned to use.
By focusing on situations in which the behavior
of a child is regulated and guided by the directions
of an adult, Luria and Vygotsky have successfully
brought to bear the role of language-as-communication
on the organization of behavior.

Unfortunately, this appreciation of the relation between the communicative nature of language
and its organizational capacity has seldom found
its way into the debate on the implications of
social class and ethnic differences in language use
(cf. Labov, 1970; Williams, 1970; Cazden, 1966;

22
Ervin-Tripp, 1967).

For the most part this debate

has been dominated by psycho-linguistically


oriented researchers who have described and
explained differences in speech solely on the
level of distinctions in form

phonological

features, vocabulary size, inflectional capabilities, syntactic repertoire, etc.

The result

has been that "communication" development, understood not simply as the acquiring of a syntactical
and lexical repertoire, but as a person's capability of using language and using it in an informational way (that is, to organize and give shape
to actions vis a vis particular environments) has
been generally overlooked.

Moreover, research

indicates that grammatical and lexical skills


do not necessarily correlate with communication
skills (Bruck and Tucker, 1974; Bruner, 1971)
and that programs designed to improve formal
linguistic skills do not necessarily improve
communication skills (Cicerelli et al, 1968).
Thus, it is not surprising that analytical

23
procedures useful for the study of linguistics or
psycho-linguistics have not proven to be effective
for studying the behavioral implications of language use.

It is precisely the lack of focus on

language-as-communication which is the reason that


so little data has been produced on the relation
between language use and behavioral performance.
It is a central argument of this research
that the relation between language use and the
organization of behavior is amenable to research
which focuses on directions, that is, situations
in which one person instructs another how to
execute some task.

Not only does this operational-

ization of the problem make use of a situational


genre in which the connection between language and
action is empirically available, but it also ensures
that the study will attend to the communicative
aspects of language. Moreover, while Luria and
Vygotsky have focused on the role of direction and
instruction in the developmental process of children,
and while, in this country, much of the debate on

24
the implications of language use has been focused
upon educational settings (cf. Bereiter and
Engelmann, 1966; Gluksberg and Danks, 1974;
Entwisle, 1971), the role of language as an
instructional device for shaping behavior is,
clearly, not limited to the experiences of
children or the confines of the classroom.

It

is, in fact, a common aspect of the everyday


social experience of all of us; one in which
there should be general agreement that a link
between language used and behavior performed
exists and in which this link, when it occurs,
can be commonly recognized.

Certainly, occasions abound in which the


language-communication of one individual shapes
the enactment of a particular line of conduct by
another.

Instructors, consultants, coaches,

supervisors, organizers, film directors, teaching


golf pros, baseball hitting instructors, swimming
instructors, ballet teachers, all supply direct-

25
ions

which serve as the verbal mapping which

organizes the actions of others.

Instructional

television developed out of the proposition that


some masters at yoga, gardening, guitar playing,
cooking, etc. can communicate their skills to
others.

Julia Child's"French Chef" PBS program

was long-running not simply because her peculiar


voice and mannerisms were amusing to viewers, but
because of her ability to encode the procedures
for complex and unusual gastronomical concoctions
in such a way that the amateur gourmet could
produce a respectable facsimile.
To some extent we all have been on both the
giving and receiving ends of communication which
has led to the enactment of particular lines of
conduct.

From this we know that there are better

ways of encoding actions as well as ineffective


ways.

We recognize that within particular worlds

(of cooking, acting, dancing, etc.) some individuals are capable of invoking especially effect-

26
ive communicative modalities that serve to encode
lines of action within these worlds. Directors
of ballet troupes and theatre companies must
possess special communicative skill to be able
to elicit, through their instructions, such
elaborate and lengthy performances on the part
of dancers and actors.

The concept performance,

in fact, entails not a string of random actions


but an organized, constructed, and planned-out
enactment.

Likewise, consider the teaching golf

pro whose help is sought by other professional


golfers.

Clearly, he must stand apart from other

teachers of golf, not because he possesses a


unique vocabulary, but because of the quality of
his instruction, his ability to employ communicative
skills which effectively assist another golfer to
re-shape, re-construct, his actions (his positioning, rhythm, coordination) so that he plays better.

At the same time we realize that there are


also directors who cannot direct, coaches who

27
cannot coach, and instructors who cannot instruct.
Many tax payers might argue that the designer
of the federal income tax forms has a poorly
developed communicative technique; that the
modality employed leaves much to be desired in
effecting the satisfactory completion of tax
forms.
It is not at all clear to what extent the
relative ability to employ efficacious languagecommunication within one world is associated
with the ability to do so in another.

Could Julia

Child become an accomplished film director?


Could Ingmar Bergman teach cooking?

We might

expect that the carry-over factor is more likely


between worlds which are similar, than worlds
which are dissimilar;

just as it should be easier,

for example, for a native Spanish speaker to learn


Portugese than Arabic. We might also expect
that someone who has already experienced the
learning process of developing an effective coding

28
technique within a once unfamiliar world would
more likely be successful in another such enterprise than someone who has never done this.
However, all of this is extremely speculative.
The present research will focus on the differences
between the language people of different social
and ethnic groups use to encode lines of action
within a particular world.

Obviously, there are

possibilities for much further research which


could also usefully employ the study of directions or instructions as a way of empirically
operationalizing the relation between language and
behavior.

CHAPTER IV
A PILOT STUDY:
GIVING GEOGRAPHICAL DIRECTIONS
The giving and receiving of geographical
directions is a familiar and common social experience.

A geographical direction (a response to

a "how-do-I-get-there?" question) can be seen


as a verbal map that a director gives a traveler
to guide and organize his actions in some particular and unfamiliar environment.

In order to

get a better handle on the features of communicated


directions which are efficacious and those which
are not, to develop a set of procedures for analyzing directions as verbal organizational devices,
and to better determine the important parameters
of a research design employing directions, a
pilot exercise was run in which 86 college underclassmen were asked to give geographical directions.
They were asked simply:

"Write directions on how

to get from where we are now to your home."

The

examination of these directions has led to a number

29

30
of important conclusions about directions as verbal
organizational devices as well as about the nature
of tasks encoded in directions.
First of all the examination indicated that
the directions obtained could be separated into
two discrete categories:

those that were enact-

able and those that were not.

Somewhat to the

surprise of this investigator, approximately one


third of the directions fell into the latter category and were not enactable.

It was also evident

that the enactability of the directions was not


simply reducible to the lexical and/or syntactic
characteristics of the language of which they
consisted.

Examination indicated, rather, that the adequacy of a direction to serve as an enactable verbal
map hinged upon the way the particular line of
conduct was encoded.

Following Goldstein's

(1940) analysis of the speech of aphasics, it


was possible to distinguish between directions in

31
which objects and actions were dealt with either
dependently or independently of their occurence
in a particular situation.

Consider the follow-

ing directions:
A. On Oakland take the Hampton bus to Goodfellow
to Page. Take the bus by the record center
and this puts you off in front of my house.
B. Go straight down the highway till you come
to the exit of Grand Ave. get off there turn
right go down Lindell and Grand till you hit
a little town looking like a downtown area.
Then keep straight on down going north. You
will see a fox show going on until you see a
Jack in the Box, and on the left side of the
street is my house.
C. First of all you go stand in front of the school
where the bus stops. Get on and ride downtown.
Around there is another bus zone. Catch that
and get off right in front of it by the Pierce
Lounge. The other bus is Cherokee.
D.

Go west on Oakland Ave to Hampton. Turn left


onto Hampton and follow the signs to Interstate 40 west. Take this entrance to get
upon I 40 and keep driving west until you
reach Rt. 725. Take 725 North until you get
to Olive Street Rd. Go Olive Street Rd east
until you get to Woodson Rd. Turn left at
Woodson Rd. Go to Richard. Turn right on
Richard and go all the way down as far as you
can. My house on the corner left.

E. Go out of the parking lot and make a left on

32
Oakland, keep going west to Skinker, make
a right on Skinker, go over Skinker to
Page. Make a right on Page then another
right on Hodiamont. The No. is
.
F.

Go out to front of school and catch the


Forest Park bus going east on Oakland,
get off the bus at Oakland and Kingsway
the Bus will turn and let you off in front
of a Dinner I forget the name but anyway
they're selling five hamburgers for a $1.00.
You can wait inside if it real cold or raining. Then catch the Kingsway bus going North
besure to read the Name on the bus because four
bus stop in front of the dinner when you pass
across page ave. you can start looking for my
house which is the one on the right hand side.
The number is
.

What we have here are differences in the use


of language to encode lines of conduct in the particular world of city geography.

In the first three

directions (A, B, and C) directors take a great


deal for granted regarding the traveler's familiarity with the acting contexts.

These direc-

tions are closely tied to the contexts which generated them and their meanings (that is, the lines
of action to be taken by the traveler) are, to a
great extent, implicit.

In directions D, E, and F

33
little is taken for granted regarding the traveler's
familiarity with the acting contexts, directions
are much less context-tied, and therefore the
meanings of these directions are, for the most
part, explicit.
In a frequently cited study, P. R. Hawkins
(1969) analyzes the narrative-descriptions children give to a captionless strip cartoon.

Follow-

the work of Halliday (1966) and Hasan (1968),


Hawkins uses the reference categories "anaphoric"
and "exophoric" to distinguish whether the referents of pronouns used are located within the narrative text itself (anaphoric) or whether the
narratives contain pronouns which refer to objects
in the cartoon strip but which are not named in
the narrative (exophoric).

Using these concepts

to distinguish different kinds of references (not


just pronouns) in the directions above we could
say:

Directions A, B, and C which employ reference

statements which would be fully understood only by

34
others who had access to the context which generated the directions in the first place, make use
of references that are more exophoric in nature.
Whereas directions D, E, and F employ references
that are more anaphoric in that they can be understood by others who are not familiar with the
acting context in question.

"Non-Adequate" Directions. Further, and to


the point, we can say that context-dependent
directions, directions which consist of and

rely

on exophoric references, are non-enactable directions.

By themselves these directions cannot give

shape to acts of indirect reference, that is,


acts with reference to objects and situations not
a part of the immediate acting context.

Therefore

these directions are inadequate as organizational


devices to guide a traveler to specific unfamiliar
locations.

The language employed in context-depend-

ent directions is typically gestural, concrete, and


lacking in necessary specificity. The

undirectional

35
phrase, such as "go down the highway", without
elaboration, has little or no regulatory value
and only serves to add to a traveler's uncertainty.

It could only be useful if given in the

acting context in which it applies and then only


if accompanied by the director pointing.

Simil-

arly, instructions which employ concrete objects


(e.g. "a fox show") require fore-knowledge of the
referent to be useful.

In context-dependent directions referents do


not operate as symbols so much as situated signals.
The actor is not given an explicit plan of action
but rather a series of situated signals or markers
which imply some concrete but largely unspecified action (apparently taken by the director
himself).

An actor unfamiliar with the environ-

ment in which each referent-signal is found has


no way of knowing what the action is.

Taken to-

gether these instructions represent a sequence of


connected acts of direct reference in which each

36
act is precipitated not by its own anticipated
end, but by the end of the preceding act recognized by the presence of a particular concrete
object.
Of the 86 directions obtained in the pilot
study, 32 of them were not adequate as verbal
organizational devices to effect the enactment
intended.
"Adequate" Directions.

On the other hand, for

directions to be at least adequate to serve as


verbal organizational devices or verbal maps
they must be encoded in such a way that the meanings of the referents are independent of the contest in which they occur;
exophoric references.

they must not rely on

In directions D, E, and F

above the traveler is given a verbal map which


represents a kind of schematic model of the course
he is to take.

It is not required that he have

concrete foreknowledge of the course before he


starts.

Particular lines of action with regard to

37
each

referent are not implied but explicitly

stated.

The references used are not limited to

vague, subjective or concrete meanings.

Rather,

they function as symbols which allow the organization of lines of conduct that are planned and
anticipatory, that is, acts of indirect or symbolic
reference.

Directions encoded in this manner can

be distinguished as adequate verbal organizational


devices, capable of effecting the successful organization of and completion of the acts they encode.
In his research Hawkins found that working
class children more frequently used exophoric
pronouns in their stories and middle class children
more often used anaphoric pronouns.

The pilot

study here indicates, similarly, that lower class


students more frequently employ language-directions
characterized by exophoric references and context
dependency than do middle class students and that
the directions of the latter were more often
enactable.

What we are dealing with here are

38
differences between people in the way they use
language in giving a certain kind of direction,
differences in the way they encode particular
lines of action, and, we must assume, differences
in the habitual level of symbolization available
to them to invoke when encoding these actions.
"Adequate-plus" Directions. Further examination of the obtained directions showed that just
as we can distinguish between those which are
adequate verbal organizational devices and those
which are not, we can also distinguish between
directions which are barely adequate and those
which are more than adequate.

Consider the follow-

ing directions:
G.

Go west on Oakland to Skinker Ave., from there,


go on Skinker to Olive, make a left turn on
Olive and go until you arrive at North and
South Blvd., then go until you reach Milan,
make a left turn onto Milan until you reach
Birchmont, make another left turn onto
Birchmont, keep straight until you reach
(the address).

H.

Take Grand north to Lindell, turn west or


left on Lindell, take Lindell about two miles

39
until it dead ends at Wash U. on Skinker.
Turn right or head north on Skinker, passing
Forest Park Parkway, on your left will be
a subdivision enclosed by a white stone wall
"Parkview", the first street is Pershing.
My street is the second one waterman, take
a left from Skinker to Waterman.
My house is
the first on the left
Waterman. A
large brick house with rounded door and a gas
light in front.
We can see that vis a vis the particular lines
of action encoded, direction H is contextually
more specific than direction G.

For each act

encoded direction G gives just enough explicit


information to allow the act to be enacted.
Direction H, on the other hand gives additional
and supportive information for many of the actions
to be taken. We are told that turning west involves
taking a left;

that we take Lindell to Skinker

which is about two miles away;

that Waterman can

be expected a block after Pershing and both after


Forest Park Parkway;

we are given the location of

the house on the block, its address and a description of it. Direction H clearly gives us more
information per act encoded than Direction G.

If

40
the former is enactable, the greater specificity
of the latter makes the destination easier to
find as well as more likely to be found.

In a

relatively complex environment a direction which


is barely adequate places great demands upon the
traveler.

The more contextually specific and

informative a direction is the clearer the appropriate lines of conduct will be to the actor and
the easier it will be to follow.

Thus, examination of the geographical directions obtained in the pilot study produced three
discrete analytic categories for distinguishing
different modes of encoding lines of action: nonadequate verbal organizational devices, adequate
devices, and more-than-adequate (or adequate-plus
devices.

In the process two dimensions were

indicated along which the language-communications of


directions can be differentiated (and which represent communicative features of language rather than
formal linguistic features):
and context-specificity.

context-dependency

With use and refinement

41
these dimensions might be able to sustain a
two-dimensional grid along which language-communication might be able to be plotted with greater
sophistication.

For the present, given the

relatively unchartered nature of these research


waters, the three categories of verbal organizational devices would seem to be sufficiently
precise as well as manageable.
The Task.

It also became apparent in the

pilot study that the task to be encoded is itself


an important variable.

In the pilot, while each

student gave the same kind of direction, the course


of action each was asked to encode was, in fact,
a different one. A student who lived miles away
across the city or even in a different community
was required to encode a more elaborate course of
action than a student whose home was down the
block.

It would seem clear that a more difficult

task to perform is a more difficult taks to encode;

42
and, likewise, a task which is less difficult
to enact would be less difficult to encode.

Thus,

for example, a line of conduct which is longer


should be a harder task to enact and encode than
a shorter line of conduct.

It also seems apparent

that a task which must be performed in a more


varied world is harder to encode, requires more
information to organize, than one which is to be
performed in a less varied world.
We can and should distinguish, then, between
tasks which are more or less difficult or complex
as they require more or less information to enact
and involve encoding more or less information.
As the adequacy of language-communication to function as a verbal organizational device is related
to the informational demands of a particular task,
directions should more accurately be distinguished
as either:

non-task-adequate devices;

adequate devices;

task-

or task-adequate-plus devices.

The work of Bernstein (1960) indicates that

43
the language of lower class children is not as
effective in dealing with complex ideas, objects
and experiences as the language of middle class
children.

Likewise, Deutsch (1965) has remarked

". . . a s labelling requirements become more complex


and related to more diverse and variegated experience, lower class people with more restricted
experiences are going to have more difficulty in
supplying the correct labels (86)."

In the study

proposed here, task complexity will be included


as an independent variable.

Audience c One other consideration of consequence arose during the pilot study and that has to
do with the question of the audience for which directions are intended.

It might be argued that

those directions which were categorized non-adequate are, in fact, in many cases adequate devices
for particular populations.

That is, while a

direction may be non-task-adequate for this investigator or for the public at large, it might be

44
task-adequate for a population which shares a
similar contextual history with the director.
It has been demonstrated, for instance, that
reference phrases become more abbreviated as a
function of the frequency of usage in social interaction (cf. Krauss and Weinheimer, 1964).
everyone's

It is

experience that in communication with

familiar others regarding familiar topics, things


are taken for granted;

not everything is spoken.

Communication addressed -co a comprehending friend


may be obscure to a stranger who overhears it.

There is a popular position afoot these days


which insists that the speech of poor, black children is not deficient but simply not intelligible
to middle class white adults (cf. inter alia:
Labov, 1967, 1970;

Ginsburg, 1972; Houston,

1969, 1970; Baratz and Baratz, 1970; Gluksburg


and Danks, 1973).

Unfortunately, this position

maintains, these adults in many cases are the


teachers of these children who are perceived to

45
possess poor learning skills and little aptitude
and who, as a result of their non-standard English
speech are victims of a self-fulfilling prophecy
(Williams and Naremore, 1969;
Baratz, 1969).

Stewart, 1969;

Studies are pointed to (e.g.

Pasomanick and Knoblock, 1955; Labov, et al.,


1968;

Resnick, 1969; Philips, 1970) which

demonstrate that what appsar to be practically


non-verbal children, when taken out of the alien
and threatening classroom environment and approached
in a location and manner compatible with their
experiences (and usually by a black adult), that
these children often manifest highly sophisticated
verbal skills which is seen by some (e.g. Entwisle,
1970;

Williams, 1971; Brown, 1972; Houston,

1969, 1973; Kochman, 1969) as a hallmark, rather


than a deficit, of the poor-black American subculture.

This position argues, accordingly, that

the problem resides not in the language capacity


of these children but in the perceptual and judgmental limitations of their teachers (Abrahams,

46
1969;

Johnson, 1969;

Stewart 1969a, 1969b).

It generally concludes, that as a programmatic


response to this situation, the educational system
should not try to change the speech habits of these
children so much as build upon the richness of
expression that their speech contains (Baratz
and Baratz, 1969; Feigenbaum, 1970; Leaverton,
1971);

the teacher as audience should learn to

adjust to the communicating child rather than the


other way around. An exponent of this view,
William Labov (1970: 154) has written:

"The

notion of verbal deprivation is a part of the


modern mythology of educational psychology, typical of the unfounded notions which tend to expand
rapidly in our educational system."

It is unfortunate that much of the work which


bears on this timely matter is either anecdotal
in nature (cf. Kohl, 1967;

Herndon, 1968;

Dennison, 1969) or else confounds formal linguistic aspects of language with language-communication

47
(cf. Wolfram, 1969;

Labov, 1970;

Fasold, 1972).

It is also the case that there is considerable


research with findings not consistent with the
assumptions of this position (cf. inter alia:
Hurst and Jones, 1966;

Seitz et al., 1967,

Blank and Soloman, 1968).

Krauss and Rotter

(1968), for instance, find that there is some


evidence that poor black children are better able
to comprehend the speech communication of middle
class white children than that of other poor black
children.

Somerviile and Jacobs (1972) found black

children who listened to standard English had a


higher comprehension score than those who listened
to Black English.

It is also unfortunate that the

debate on the merits of non-standard English


dialects has often been more ideological than
pedagogical.

It is important to point out, in any event,


that if language-communication is related to
behavior, then someone "restricted" (to use
Bernstein's word) to sharing familiar experiences

48
only with others with whom he shares a contextual
history, is doomed to an extremely narrow range
of experiences. He will be severely hampered
if called upon to deal with something new and
different (an issue, a person, a problem, an
environment).

The ability to deal with the fam-

iliar in the particular subcultural idiom of one's


everyday reality, while more noticeable among
more ghettoized sub-groups, is, nonetheless, a
skill which members of all groups possess. Limitations arise if and when the idiom is the only
medium an individual is able to invoke. A central
focus of any educational program is, or ought to
be, overcoming the narrowness of individual experiences and expanding the individual through the
use of more universalistic modalities.

In the directions given in the pilot, a response mode which assumes and demands a narrowly
restricted audience, while sometimes colorfully
argotic, is, nevertheless, an inadequate response

49
to the task.

In relying upon the environmental

context for support, to supply the meaning left


implied, there is more than just the casual implication of potential limitations and problems in
operating in unfamiliar environments which cannot
be relied upon for support.

The best evidence

available to indicate that a person's habitual


level of symbolization does not provide him with
the coding capacity to cope with a particular
task is its failure to do so.

It would not seem unreasonable, in this research, to rely upon what might be called a "constant
audience" in the sense of the public-at-large
(represented by the researcher himself).

In the

pilot, for example, it was the investigator who


requested the directions.

So if, in fact, part-

icular directions were not enactable by him, this


represents a coding inadequacy vis a vis a real
audience.

A similar concept has been employed by

others, namely "consensual validation" (cf. Sullivan,


1953) and "consensual statements" (cf. Kuhn and
McPartland, 1958;

and Garretson, 1962).

50
However, in order to clarify the validity
and ensure the reliability of both the research
procedures and the research findings, directions
obtained will also be presented to other subjects
to try to enact.

In this way the adequacy of

directions can be most clearly established.

This

procedure also allows the research to be designed


so as to determine whether communication between
members of the same sub-cultural groups is more
effective than communication between members of
different sub-cultural groups.

In addition, if

each subject serves as both a communicator-director and also as

an audience for another

subject's directions, valuable data will be


obtained on the relation between the capacity
an individual has to invoke a particular level of
symbolization to encode a line of action on the
one hand, and his capacity to translate directions
into actions on the other.

CHAPTER V
HYPOTHESES
From the theoretical framework and empirical
work cited, the following hypotheses can be
formulated:
1.

The language-communication mode used in

particular directions will be related to the


ability of subjects to enact them, and in such
a way that:

Non-task-adequate directions will

not be enacted while task-adequate directions


will be enacted in most cases, but not as consistently as will task-adequate-plus directions.
2.

A more difficult task to perform will

be a more difficult task to encode and a less


difficult task to perform will be a less difficult
task to encode.
2a.

Combining hypothesis 2 with hypothesis

1 it is expected that tasks which are less difficult to encode will be more frequently enacted
51

52
successfully.
3.

The language-communication mode used in

directions will be related to the social class of


subjects, and in such a way that: Middle class
subjects will more often give directions that are
task-adequate and task-adequate-plus and lower
class subjects will more often give directions
that are non-task-adequate.

3a.

This finding will be stronger for more

difficult tasks than for less difficult tasks.

3b.

combining hypothesis 3 with hypothesis

1 it is expected that middle class subjects will


more often give directions that can be enacted
than will lower class subjects.
4.

Does the ethnicity of subjects affect the

relationship between the social class of subjects


and the language-communication mode they employ?
5.

The language mode employed by subjects in

giving directions will be related to their ability

53
to enact the directions of others, and in such
a way that:

Those who employ non-task-adequate

directions will be least likely to enact adequate


directions given by others and those who employ
task-adequate-plus directions will be most likely
to enact adequate directions of others.
5a.

Directions which are non-adequate will

not be enacted regardless of the language mode


available to the actor.
5b.

The finding predicted in this hypothesis

will be more pronounced on more difficult tasks


than on less difficult tasks.
5c.

Combining hypothesis 5 with hypothesis

3 it is expected that lower class subjects will


less frequently be able to enact the directions
of others than will middle class subjects.

6.

The effectiveness of communication will

be determined less by the social class and ethnicity of subject-directors and actors than by

54
the language-communication mode employed in the
directions.

CHAPTER VI
METHOD
Subjects
While most studies on language codes employ
children as subjects (e.g. Bernstein, 1971;
Tough, 1970), this study focused primarily,
although not exclusively, upon adults. The
adult subjects were 228 students attending classes
in four metropolitan colleges. All subjects volunteered to participate.

In writing about the work of Bernstein and


the contextual dependency of the language of
children from different social classes, Bruner
(1971: 149) observed:

"I do not know,save by

everyday observation, whether the difference is


greater among adults, but my impression is that
the difference in decontextualization is greater
between an English barrister and a dock worker
than it is between their children."

55

56
In order to explore Bruner's "impression"
more fully, the study also included some younger
subjects.

These were 88 sixth and tenth grade

volunteers from four metropolitan schools.


Following Brandis (1970) in Great Britain
and Hollingshead (1957) in the United States, two
factors were considered in determining the social
class of subjects: occupation and education.
The social class of adult subjects was determined
as follows:

If the subjects were full time students

whose primary residence was with their parents,


the occupation and education level of their parents
was used.

For the purposes of this study, these

subjects were categorized as lower class if their


parents were engaged in manual occupations and
had not attended college;

they were categorized

as middle class if their parents were engaged in


non-manual occupations or if they had attended
college.

For subjects whose primary residence

was not with their parents and who were not

57
economically dependent upon their parents, the
subjects' own occupation was used along with
their parents' educational level.

These subjects

were classified as lower class if they were employed


in manual work and if their parents had not attended
college;

they were classified as middle class if

they were engaged in non-manual work or if their


parents had attended college.
Of the 228 adult subjects, 127 were lower class
and 91 were middle class.
The determination of the social class of the
younger subjects was not made on a case by case
basis.

Rather, these subjects were drawn from

schools whose students came from either predominantly lower class or middle class families.

Of the 88 sixth and tenth grade subjects, 40


were lower class and 48 were middle class.
Along with social class, the ethnicity of the

58
subjects was also a controlled, independent variable in the study.

One hundred and eight of the

adult subjects were white and 120 were black.


Sixty-six of the sixth and tenth grade subjects were
white and 22 were black.

Procedures

In this study subjects were asked to do two


things:

1) they were asked to give directions

regarding the execution of a task

(in this capa-

city subjects are referred to as "directors";


and 2) they were asked to try to enact directions
of a second task previously given by another subject
(in this capacity subjects are referred to as
"actors").

Prior to their being given to actors to enact,


the directions obtained were categorized by the
investigator, using the dimensions of contextdependency and context-specificity, as verbal
organizational devices that were either: non-task

59
adequate;

task-adequate;

or task-adequate-plus.

The study employed two similar but distinct


tasks for which directions were sought.

Each task

had a less complex and a more complex variation.

Task One involved the following puzzle:


variation 1
(four pieces)
^

variation 2
(five pieces)

NT
Forty-eight subjects were asked to give directions
for assembling variation one and 49 were asked to
give directions for assembling variation two.
Task Two involved constructing the following
designs with tinker toy pieces:

60

design 1
(four pieces)

design 2
(six pieces)

Sixty-six subjects were asked to give instructions


for constructing design one and 65 were asked to
give instructions for constructing design two.
It has been suggested (e.g. Labov, 1970),
that in considering the relative communication
effectiveness of people in different social class
and ethnic sub-cultures, it may make a difference
whether the form of the communication is oral or
written.

While this is not a major concern of

this research, it is also not a trivial matter.


Accordingly, for the adult subjects, 163 of them
gave their directions in writing and were given
written directions to enact.

The remaining 65

61
subjects gave and received directions orally in
back-to-back pairs (except for one triadic group).
All 88 of the younger subjects gave and received
directions in back-to-back pairs.
Differences between written and oral directions were considered an important issue but secondary to the central focus of the research and were
treated independently of the basic design (in
which both written and oral directions were combined) . Likewise, the sample of the 88 youthful
subjects was treated as a secondary issue and
analysed independently of the adult sample.

The basic experimental design of this study


was a 2 x 2 x 2 construction:

social class

(middle and low) x ethnicity (black and white) x


task complexity (simple and complex).
It was originally assumed that the tinker toy
and puzzle tasks were of a similar degree of
difficulty and that for the purposes of analysis
the four piece puzzle task and the four piece

62
tinker toy task could be combined under the rubric
"simpler task" and that, likewise, the five piece
puzzle and six piece tinker toy tasks could be
combined in the analysis as the "more complex task."
However, preliminary analysis after 150 subjects had participated in the study showed that
both versions of the tinker toy task were more
frequently being enacted successfully than either
versions of the puzzle task.

The rate of success-

ful enactment for the four piece tinker toy task


was 62%; for the six piece tinker toy task, 40%;
for the four piece puzzle task, 25%; and 15% for
the five piece puzzle task.

Accordingly, in the analysis both tinker toy


tasks were treated as and classified as the
"simpler tasks" and both puzzle tasks were treated
and classified as the "more complex tasks."
The final array of adult subjects as directors
and actors according to their class and ethnicity

63
and the task for which directions were given is
shown in Table 1.

64

Table 1
Adult Sample

Actors
Directors

WL

WM

BL

BM

WLS

12

12

32

WLC

10

25

WMS

11

29

WMC

22

BLS

12

22

55

47

BLC

11

33

BMS

23

BMC

_5_

__4

17

57

51

80

40

228

W = White
B = Black
L = Lower Class
M - Middle Class
S = Simple Task (tinker toy)
C = Complex Task (puzzle)

CHAPTER VII
FINDINGS
Hypothesis 1

Hypothesis one predicted that the languagecommunication mode used in particular directions
would be related to the ability of subjects to
enact them.

Specifically, it predicted that non-

task-adequate directions would not be enacted;


that task-adequate directions would, in most cases,
be enacted;

and that task-adequate-plus directions

would be enacted consistently.

Hypothesis one was confirmed.

Directions obtained in the study were categorized as non-task-adequate (NA), task-adequate


(A), or task-adequate-plus (A+) verbal organizational devices, according to the criteria established in the pilot study.

Of the 228 directions

given, 105 were classified NA, 104 were classified


A, and 19 were classified A+.
65

66
Table 2 shows that, as predicted in hypothesis
one, there was a significant correlation between
the language-communication mode used in particular
directions and the ability of subject-actors to
enact them (X2=134.32, p .001; C=.61).

As predicted

A+ directions were most frequently enacted (17


of the 19 A+ directions were enacted successfully

operationally, this means these 17 tasks were

performed perfectly.)

Seventy-seven of the 104 A

directions were enacted.

Only one NA direction wss

enacted.

If this single NA direction that was enacted


can be considered an accident, then we can say
that, for this study, "adequate" language-communica '^n encoding was a necessary condition for the
task enactment.

As defined in the pilot study,

"adequate" encoding entailed language-communication


that was context-independent and context-specific.
Thus a fundamental requirement to inform and
direct the range of action represented in this

67

Table 2
Language Mode and Task Enactment

Language Mode
used in
Directions

successful

not successful

total

104

105

adequate

77

27

104

adequate-plus

17

19

95

133

228

non-adequate

= 134.32, 2 df, p

.001. Contingency Coefficient C = .61.

68
study's tasks (acts of "indirect reference" as
defined by Head, 1926;

"abstract level" behavior

as described by Goldstein, 1941) was languagecommunication that was context-independent and


specific ("significant symbols" as described by
Mead, 1934).

Directions which consisted of

context-tied language (Mead's "significant

ges-

tures") were not adequate to inform and direct the


level of behavioral organization represented by
these tasks.

Of the 228 directions obtained in the study,


only 123 of them (53%) were encoded "adequately."
Less than half of the directions given were enacted
successfully.

These numbers seem remarkable con-

sidering the subjects involved were college students.


In 59% of the cases, the college student subjects
did not give directions to the tasks that other
college students enacted.

As the results in Table

2 indicate, this failure is associated with the


leval of symbolization available to the subjects

69
to invoke either when encoding or decoding the
actions which comprise the tasks.
Hypothesis 2
It was predicted in hypothesis two that a
more difficult task to perform will be a more
difficult task to encode.
This Hypothesis was confirmed.
That the puzzle tasks were more difficult
to perform than the tinker toy tasks is operationally indicated in the fact that the puzzle tasks
were less frequently enacted than the tinker toy
tasks.

As shown in Table 3, 74 of the 131 direct-

ions given for the tinker toy tasks (56%) were


enacted, while only 21 of the 97 directions given
for the puzzle tasks (21%) were enacted.

As

table 4 further shows this finding is consistent


across all four task levels. Enactment rates
varied from a high of 70% for the four-piece tinker

70
toy task to a low of 16% for the five-piece
puzzle task.
Table 5 shows that the puzzle tasks were also
more difficult to encode than the tinker toy tasks
2
as predicted by hypothesis 2 (X =9.37, p .01).
Sixty-two percent of the tinker toy task directions
were A+ or A directions. Moreover, table 6 shows
that for the four task levels as the tasks got
progressively more difficult they became progressively harder to encode.

If we compare the relative difference between


the percentage of tinker toy tasks for which A
directions were given (62%) and the percentage
of tinker toy directions enacted (56%) on the one
hand, to the difference between the percentage of
puzzle tasks for which A directions were given (42%)
and the percentage enacted (21%) on the other, it
appears that, not only is a more difficult task to
perform harder to encode, but that an adequate

71

Table 3
Task Enactment of Directions
Given for Tinker Toy and
Puzzle Tasks

Task Enactment
Tasks

successful

not successful

total

tinker toy

74

57

131

puzzlr

21

76

97

95

133

228

X 2 = 28.89, 1 df, p .001,

72
Table 4
Task Enactment for Four Task Levels

Task Enactment
Tasks

successful

not successful

total

tinker toy
(4-piece)

46

(70%)

20

(30%)

66

tinker toy
(6-piece)

28

(43%)

37

(57%)

65

puzzle
(4-piece)

13

(26%)

35

(74%)

48

puzzle
(5-piece)

(16%)

41

(84%)

49

95

133

228

73
Table 5
Language Mode Used for Tinker
Toy and Puzzle Tasks

Language Mode
Tasks

tinker toy
puzzle

adequateplus

adequate

nonadequate

total

12

70

49

131

34

56

97

19

104

105

228

X 2 = 9.37, 1 df, p .01.

74

Table 6
Language Mode Used for Four
Task Levels

Language Mode
Tasks

adequate-plu s
and adequate

non-adequate

total

tinker toy
(4-piece)

50 (75%)

16 (24%)

66 (100%)

tinker toy
(6-piece)

32 (49%)

33 (51%)

65 (100%)

puzzle
(4-piece)

22 (39%)

26 (54%)

48 (100%)

puzzle
(5-piece)

19 (39%)

30 (61%)

49 (100%)

123

105

228

75
direction to a less difficult task.

These results indicate that increasingly


complex behavioral organization requires increase
ingly sophisticated language-communication. Also,
ability to encode or decode language-communication
for a relatively simple task does not mean one
possesses the language-communication skill required
for encoding or decoding more complex tasks.

Hypothesis 3
Hypothesis three predicted that the languagecommunication mode used in direcL-

would be

related to the social class of the subjects.


More specifically, it predicted that middle class
subjects would more often give A+ and A directions
and that lower class subjects would more often give
NA directions.
This hypothesis was confirmed.
As table 7 shows the difference in the languagecommunication mode used by middle and lower class

76
subjects was significant (X2 =14.21, p 01; C=.24).
Sixty-nine percent of the directions given by
middle class subjects were A+ or A directions.
On the other hand, only 43% of the directions
given by lower class subjects were A+ or A.
Hypothesis three further predicted that this
finding would be stronger for more difficult and
complex tasks than for less difficult, simpler
tasks.

Table 8 shows the language-communication

mode used by middle and lower class subjects for


the simpler (tinker toy) tasks. Table 9 shows
the language mode used by middle and lower class
subjects for the more complex (puzzle) tasks.
As can be seen, the tendency for middle class
subjects to give A+ or A directions more often
than lower class subjects was significant for both
tasks.

The tables also show that both groups gave

A+ or A directions more frequently to the simpler


task than the complex task.

Comparing the tables

we can also see that, as expected, the association

77
Table 7
Language Mode and Social Class

Language Mode
Subjects

adequate-plus non-adequate total


and adequate
_______________ ______

middle class

63 (69%)

28 (31%)

lower class

60 (43%)

77 (57%) 137 (100%)

123

105

X 2 = 14.21, 1 df, p .01. C = .24.

91 (100%)

228

78

Table 8
Language Mode and Social Class
for Tinker Toy Task

Language Mode
Subjects

adequate-plus
and adequate

non-adequate
,.

total

middle class

39 (77%)

13 (23%)

52 (100%)

lower class

43 (57%)

36 (43%)

79 (100%)

82

49

131

X 2 = 6.68, i df, p .01. C = 22.

79
between class and language code is somewhat stronger
for the more difficult task (x2 =9.93; C=.30)
than for the less difficult task (X2 =6.68;
C=.22).
Finally, it should be pointed out that the
relative difference between the ability of middle
and lower class subjects to encode the tasks was
such that middle class subjects gave A+ or A
directions to the more difficult tasks more frequently (61%) than did lower class subjects to
the less difficult tasks (57%).

Hypothesis 3a
It was further predicted that middle class
subjects would more frequently give directions
that would be enacted than would lower class subjects.

As table 10 shows, while this tendency was

present, the difference was not significant.

When we separate the directions given for


the puzzle tasks from the directions given for the

80
tinker toy tasks we can see (tables 11 and 12)
that the predicted tendency is present inboth
cases and that it is, in fact, significant between
the .025 and .05 level for the puzzle tasks.

This

further emphasizes that the differences that do


exist between middle class and lower class subjects
in giving effective directions are greater for
more complex tasks than for simpler tasks.

Hypothesis 4
Hypothesis four enquired whether the ethnicity
of the subjects affected the relationship between
social class and language-communication mode.

No

prediction was made.

Table 13 shows the language mode used by


subjects who are white lower class (WL), white
middle class (Wm) , black lower ^ a s s (BL) , and
black middle class (BM). We can compare the
relative ability of the four groups to encode the
tasks by looking at the frequency of NA directions
The subject-group with the fewest NA directions

81

Table 9
Language Mode and Social Class
for Puzzle Task

Language Mode
Subjects

adequate-plus
and adequate

non-adequate

total

middle class

24 (61%)

15 (39%)

39 (100%)

lower class

17 (29%)

41 (71%)

58 (100%)

41

56

97

X 2 = 9.93, 1 df, p .01. C = .30

82

Table 10
Social Class of Directors
and Task Enactment

Task Enactment
SubjectDirectors

successful

not successful

total

middle class

44 (48%)

47 (52%)

91 (100%)

lower class

51 (38%)

86 (62%)

137 (100%)

95

133

X 2 = 2.79, 1 df, p .10 (M.S.)

228

83
Table 11
Social Class of Directors and
Task Enactment for Puzzle Tasks

Task Enactment
SubjectDirectors

successful

not successful

total

middle class

10 (25%)

29 (75%)

39 (100%)

lower class

11 (18%)

47 (82%)

58 (100%)

21

76

97

X 2 = 4.53, ldf, p .05.

84
Table 12
Social Class of Directors and Task
Enactment for Tinker Toy Tasks

Task Enactment
SubjectDirectors,

successful

not successful

total

middle class

34 (65%)

18 (35%)

52 (100%)

lower class

40 (50%)

39 (50%)

79 (100%)

74

57

131

X 2 = 2.42, ldf, p .20. (N.SO

85
(and therefore a greater frequency of A+ and A
directions) was WM with 28%. This group also
had the most A+ directions (17%). BM subjects
had the next fewest NA directions, 35%. WL
followed with 39%. Finally, BL subjects gave NA
directions 69% of the time.
Thus, as table 13 shows, the group which
most frequently failed to encode their directions
adequately was BL. Black lower class subjects,
in fact, stood well apart from the other three
groups in ability to encode the tasks. The most
common language mode of WL subjects (51% of the
time), WM subjects (55%), and BM subjects (57%)
was A. However the most common language mode
employed by BL subjects was NA (69%) . Thus we
can see that the findings which support hypothesis
3 which show lower class subjects less frequently
giving A+- or A directions than middle class subjects, are primarily due to the BL subjects.
There is little difference in the language

86
Table 13
Language Mode of Directors of
Different Social Class and
Ethnicity

Language Mode
Directors

adequateplus

adequate

nonadequate

total

WL

(10%)

29 (51%)

22 (39%)

57(100%)

WM

9 (17%)

28 (55%)

14 (28%)

51(100%)

BL

(02%)

24 (29%)

55 (69%)

80(100%)

BM

3 (08%)

23 (57%)

14 (35%)

40(100%)

19

104

105

X * = 26.91, 6 df, p .001.


WL
WM
BL
BM

=
=
=
=

White
White
Black
Black

lower class subjects


middle class subjects
lower class subjects
middle class subjects

228

87
mode employed by BM subjects compared with WL
and WM subjects (X2 =1.13, p .70).

There is a

significant difference, however, between the


language used by BL and BM subjects (X2 =27.12,
p .001).

We see that ethnicity as a contributing

factor does not stand alone.

Difficulty using effective language-conununication to organize and inform actions does not
arise simply out of social class differences or
of ethnic differences.

These findings indicate

that the problem of effectively employing language


to inform and organize actions is particularly
acute among subjects with a black and lower class
background.

In tables 14 and 15 we can see how much difficulty BL subjects had encoding both the tinker
toy and the puzzle tasks.

We also see in table

15 that WM subjects did considerably better than


any of the other groups in encoding the more complex
puzzle tasks.

88
When we look to see whose directions were
enacted (table 16), again, the overwhelming
finding is the relative failure of BL subjects
to have their directions enacted.
Hypothesis 5
Hypothesis five predicted that there would
be a significant association between the languagecommunication mode used by subjects in giving
directions and their ability to enact directions
given by others.

Specifically, it predicted that

those who gave NA directions would be least


likely to enact directions given by others and
that those who gave A+ directions would be most
likely to enact the directions of others.
This hypothesis was confirmed.

These findings are indicated in table 17.


Since only one NA direction of the 105 obtained
in the study was enacted, the table includes
only the 123 A+ and A directions given by subjects.

89
Table 14
Language Mode of Directors of
Different Social Class and
Ethnicity for Tinker Toy
(Simpler) Tasks.
Language Mode
Directors

adequate--plus
and adequate

non-adequate

total

WL

23

32

WM

22

29

BL

20

27

47

23

49

131

BM

17

82

X 2 = 12.65, 3 df, p .01.

90
Table 15
Language Mode of Directors of
Different Social Class and
Ethnicity for Puzzle (More
Complex) Tasks

Language Mode
adequate--plus
and adeqijate

non-adequate

total

12

13

25

15

22

28

33

17

41

56

97

= 17.11, 3df, p .001,

91
Table 16
Task Enactment and Social Class
and Ethnicity of Directors

Task Enactment
Directors

successiful

not successful

total

WL

29

28

57

WM

27

24

51

BL

22

58

80

BM

17

23

40

95

133

228

X 2 = 11.34, 3 df, p .01.

92
It shows whether these directions were enacted
successfully or not by subjects who had employed
NA, A, and A+ modes in their own directions. Of
the 123 A+ and A directions obtained in the study,
94 of them were enacted successfully.

All 11

subjects who had given A+ directions themselves


and 40 of the 48 subjects who had given A directions
enacted the adequate directions given to them.

As table 17 shows, 33% of the time, subjects


who had been unable to adequately encode the task
were also unable to decode adequate directions and
perform the task.

On the other hand, this means

that 67% of the subjects whose coding capacities


were insufficient to cope with the task were able
to perform a similar task when adequate languagecommunication was supplied by another subject.

Hypothesis 5a
It was further predicted that the association
between the abilities of subjects to encode and
decode directions would be more pronounced on

93
Table 17
Task Enactment of Adequate and
Adequate-Plus Directions by
Subjects Who Had Employed
Different Language Modes in
Their Directions

Task Enactment
Language Modes
used by
Directors
successful not successful

total

non-adequate

43

21

64

adequate

40

48

adequate-plus

11

11

94

29

123

X 2 = 6.99, 2df, p .05,

94
more difficult tasks than on less difficult
tasks.

This hypothesis was confirmed.

Table 18 shows how frequently A+ and A


directions for the tinker toy tasks were enacted
by subjects who had employed different language
modes in their own directions.

It shows that

most subjects, irregardless of the language mode


employed in their own directions, were able to
enact these directions.

Ninety-seven percent

of the subjects who had given A+ or A directions


and 82% of the subjects who had given NA directions,
enacted adequate directions given to them for
these simpler tasks.

Table 19 shows how frequently A+ and A directions for the more complex puzzle tasks were
enacted.

Subjects who had given A+ and. A direct-

ions themselves were able to enact these directions 67% of the time, while subjects who had given
NA directions enacted them only 29% of the time.
Here we see that the relation between language

95
Table 18
Task Enactment of Adequate and Adequate-Plus
directions for Tinker Toy (Simpler) Tasks
by Subjects Who Had Employed Different
Language Modes

Task Enactment
Language Modes

successful

not successful

total

non-adequate

38

46

adequate-plus
and adequate

35

36

73

82

X 2 = 4.22, 1 df, p .05.

96
Table 19
Task Enactment of Adequate and Adequate-Plus
Puzzle (More Complex) Tasks by Subjects Who
Had Employed Different Language Modes

Task Enactment
Language Modes

successful

not successful total

12

17

16

24

21

20

41

non-adequate
adequate-plus
and adequate

X 2 = 5.48, 1 df, p .01

97
mode used and task enactment (between ability to
encode and decode) is much stronger.
Hypothesis 5b
It was further predicted that lower class
subjects would be able to enact the directions
of others less frequently than middle class subjects.

This hypothesis was not confirmed.

Table 20 shows how frequently lower and middle


class subjects were able to successfully enact
directions which were A+ or A.
found between the two groups:

No difference was
76% of the time

lower class subjects enacted these directions and


77% of the time middle class subjects enacted them.

When ethnicity of subjects is considered along


with social class we get the frequencies shown in
table 21. Between group differences are relatively
small:

White lower class subjects enacted the

directions most frequently, 84%; followed by black


middle class subjects, 78%; then white middle
class subjects, 76%;

and finally, black lower

98
Table 20
Task Enactment of Adequate and
Adequate-Plus Directions by
Actors of Different Social
Classes

Task Enactment
SubjectActors

successful

not successful

total

lower class

57 (76%)

18 (24%)

75 (100%)

Middle class

37 (77%)

11 (23%)

48 (100%)

94

29

3.20, ldf, M.S.

123

99
Table 21
Task Enactment of Adequate and AdequatePlus Directions by Actors of Different
Social Class and Ethnicity

Ta sk Enactment
SubjectActors

successful

not successful

total

white
lower class

27 (84%)

5 (16%)

32 (100%)

white
middle class

19 (76%)

6 (24%)

25 (100%)

black
lower class

30 (70%)

13 (30%)

43 (100%)

Black
middle class

18 (78%)

5 (22%)

23 (100%)

94

29

X 2 = 2.35, 3 df, M.S.

123

100
class subjects, 70%. As indicated in table
21 these differences between the four subject
groups are not significant (X2 =2.35, p .50).
Tables 22 and 23 show how frequently subjects
from the four subject groups enacted adequate
directions for the tinker toy and puzzle tasks
respectively.

Table 22 shows that, for the

tinker toy task, there was little difference between groups in their abilities to enact these
directions.

Most of the subjects in all the

groups were able to enact them.

Table 23 shows,

however, that while all groups enacted adequate


puzzle directions less frequently than they had
tinker toy directions, none of the BL subjects
who were given adequate puzzle directions were
able to enact them, while a majority of subjects
in each of the other groups were able to.

Thus while no overall difference was found


between middle and lower class subjects in their

101
Table 22
Task Enactment of Tinker Toy
Tasks by Actors of Different
Social Class and Ethnicity

Task Enactment
Actors

successful

not successful

total

white
lower class

19

19

white
middle class

11

12

black
lower class

30

36

black
middle class

14

16

74

83

102
Table 23
Task Enactment of Puzzle Tasks
by Actors of Different Social
Class and Ethnicity

Task Enactment
Actors

successful

not successful

total

white
lower class

13

white
middle class

13

black
lower class

black
middle class

20

20

40

103
ability to enact the directions of others, we
do find on the more complex tasks that black
lower class subjects have the most difficulty
following adequate directions given to them.
Hypothesis 6
Hypothesis six predicted that communication
effectiveness, both within and between ethnic
and social class sub-groups, was determined primarily by the adequacy of the language-communication
used in directions rather than the sub-cultural
similarities between subjects.

This hypothesis was confirmed.

The initial indication of the central importance of the language-communication mode for communication effectiveness was the finding (cf. hypothesis 1) that only one of the NA directions had
been enacted.

This meant that, in spite of the

ethnicity and class of the director vis a vis the


ethnicity and class of the actor, in 104 out of
105 cases when the directions were NA they were not

104
enacted.

Subjects within particular sub-groups

did not (as some researchers have indicated they


do;

eg. Houston, 1967) communicate in some special

sub-cultural code that was effective only for someone within the group.
Table 24 shows how frequently lower and middle
class actors were able to enact directions given
to them by lower and middle class directors.

It

shows that middle class actors as well as lower


class actors were more frequently able to enact
the directions of middle class directors. As can
be seen middle class actors successfully enacted
the directions of middle class directors 45%
of the time and enacted the directions of lower
class directors 37% of the time.

Similarly,

lower class actors enacted middle class directions 51% of the time and lower class directions
37% of the time.
Now if we consider only A+ and A directions
given by subjects of either class to actors of

105
Table 24
Task Enactment by Middle and Lower
Class Actors of Directions given
by Middle and Lower Class Directors

Middle Class
Actors

Directors

successful

not successful

Lower Class
Actors

successful

not successful

middle
class

18

22

26

25

lower
class

19

32

32

54

106
either class, the differences found in table 24
no longer appear.

As table 25 shows, it is no

longer the case that middle and lower class actors


more often enact the directions of middle class
directors.

Each group enacts the directions given

by all directors a very high percentage of the


time.

It is clear that the data in table 24 which

shows both middle class and lower class actors more


frequently enacting the directions given by middle
class directors results from the fact that the
middle class directors gave fewer NA directions
(cf. table 7 ) .

Table 26 shows how frequently black and white


actors were able to enact directions given to them
by black and white directors.

It shows that black

and white actors enacted the directions of black


directors less frequently (black actors: 34%;
white actors: 37%) than the directions of white
directors (black actors: 47%; white actors: 56%).
Again, considering only A+ andA directions, we see

107

Table 24
Task Enactment by Middle and Lower
Class Actors of Directions Given
by Middle and Lower Class Directors
Task Enactment
Middle Class
Lower Class
Actors
Actors
Directors

success- not succful


essful

success- not succful


essful

middle class

18

22

26

25

lower class

19

32

32

54

108
Table 25
Task Enactment by Middle and Lower
Class Actors of Adequate and AdequatePlus Directions Given by Middle and
Lower Class Directors
Task Enactment
Middle Class
Actors

Directors

successful

not successful

Lower Class
Actors

successful

not successful

middle
class

18

25

13

lower
class

19

32

109

Table 26
Task Enactment by Black and White
Actors of Directions given by Black
and White Directors

Task Enactment
Black Actors
Directors

successful

White Actors

not succ- successessful


ful

not successful

Black

23

44

16

37

White

25

28

31

24

110
in table 27, that black actors no longer enact the
directions of white actors more frequently.
There remains, however, a tendency for white
actors to enact the directions of white directors
more frequently.

But this

would appear to result

from the fact that 10 of the 19 A+ directions given


in the study were given by white directors to
white actors, whereas white actors received no A+
directions from black directors. And so even this
finding results from the language mode used in
directions that actors received and not simply the
ethnicity of the director.

Table 28 shows how frequently WL, WM, BL and


BM actors successfully enacted A+ and A directions
given by WL, WM, BL and BM directors.

No sign-

ificant or even strong effects are indicated which


result from the ethnicity and social class interaction of the subjects.

The overriding factor

effecting the enactment of all directions by all


subjects was the adequacy of the language-commun-

Ill

Table 27
Task Enactment by Black and White Actors
of Adequate and Adequate-Plus Directions
Given by Black and White Directors

Task Enactment
Black Actors
Directors

successful

not successful

White Actors
successful

Black

23

15

White

25

10

31

not succful

112

Table 28
Task Enactment by Actors of Different
Social Class and E t h n i c i t y of Adequate
and Adequate-Plus D i r e c t i o n s Given by
D i r e c t o r s of Different Social Class
and E t h n i c i t y

Actors
WL
Directors

WL

WM
NS

12

WM

BL

BM

27

BL

NS

NS

NS

19

10
4

S = successful
NS

BM

"= not successful

30

2
5

13

3
5

18

1
2

113
ication used in giving directions.
In the analysis of the data of this study,
black lower class subjects have been distinguished
by their relative difficulty both in giving directions and in enacting them.

The following two

tables take a closer look at BL subjects as actors


and directors.

Table 29 shows that the ability

of BL actors to enact directions is not a function


of the ethnicity or class of the director but
the adequacy of the language used in the directions.
Table 30 shows that the ability of BL subjects to
effectively communicate to an actor is not a
function of the ethnicity or social class of the
actor but rather the ability of the particular
BL director to adequately encode the directions.
With regard to the tasks used in this study, BL
subjects (in fact, all subjects) demonstrated no
greater facility to communicate effectively among
themselves than to communicate with any of the
other subjects.

114
Table 29
Task Enactment by Lower Class Black
Actors cf Directions Given by Directors
of Different Class and Ethnicity

Black Actors

Directions
received
from

all directions

WL directors

adequate-plus and
adequate directions

S_

NS

NS

12

23

10

WM directors
BL directors

10

BM directors

S = successful
NS = not successful

115
Table 30
Task Enactment by Actors of Different
Class and Ethnicity of Directions Given
by Lower Class Black Actors

BL
Directions
given to

all directions

adequate-plus and
adequate directions

NS

NS

WL

15

WM

11

BL

10

23

10

BM

S = successful
NS = not successful

116
Written Versus Oral Communication
Of the 228 adult subjects who participated
in this study, 163 gave and received directions
in writing, while 65 gave and received directions
orally.

Table 31 shows, for both written and

oral cases, the adequacy of the directions given


and the frequency of their enactment for each
sub-group of subjects and for each task level.
No significant differences were found on any task
level for any sub-group of subjects.
Although statistically insignificant, strong
difference between written and oral directions
were observed.

Table 32 shows that for more

difficult tasks oral directions were less frequently


adequate (32%) than written directions (42%).
Table 33 shows, on simpler tasks, that black
subjects less frequently gave adequate directions
when writing them than when giving them orally.

Table 31
Adequacy of Directions and Frequency of Task
Enactment for Oral and Written Directions Given
for the Four Task Levels by Directors of Different Class and Ethnicity

Directors
Task
WL
TTT-4
T _4
TT-6
P-4
P-5

WM

TT-4
TT-4
TT-6
P-4
P-5

Oral Directions
Language
Task
Mode
Enactment
A+&A
NA
S. NS
T
33
1
3
1
4
2
2
3
5
3
3
1
3
4
1
_3
1
_4_5
2
9
6
11 18
9
0
4
0
4
44
2
2
2
4
2
1
0
3
3
2

_ 2 ^ L _ 3 _ i

2
10

TT-4
TT-6
P-4
P-5

Written Directions
Language
Task
Mode
Enactment
A+&A
NA
S
NS
T
9
2
9 2
11
8
4
7 5
12
5
4
4 5 9
4
3
2
5
7
26
13
23
17
39
9
2
7 4
11
7
3
7 3
10
6
1
4
3
7

5
=
=
=
=

tinker
tinker
puzzle
puzzle

8
toy
toy
- 4
- 5

15

- 4 piece
- 6 piece
piece
piece

_5

_3

27

GT
15
17
13
12
57
15
14
10

_6

12

20

16

36

51

T = total
GT = grand total

Table 31 (cont)
Adequacy of Directions and Frequency of Task
Enactment for Oral and Written Directions Given
for the Four Task Levels by Directors of Different Class and Ethnicity

Directors
Task
BL
TT-4
TT-6
P-4
P-5
BM

TT-4
TT-6
P-4
P-5

Oral Directions
Task
Language
Mode
Enactment
A+&A
NA
T
NS
S
4
4
1
1
5
2
2
3
3
5
0
4
0
4
4
4
0
0
4
4
6
12 18
12
6
0
3
0
3
3
4
3
2
2
1
4
2
0
2
4
0
1
3
3
2
10 14
8
6
4

Written Directions
Task
Language
Mode
Enactment
NA
NS
A+&A
S
T
9
19
10
10
9
18
14
3 15
4
2 10
12
9
3
11
1 12
13
2
16 46
62
19
43
9
3
6
3
6
3
7
4
3
4
5
2
3
2
3
4
5
2
1
3
10
26
13
13
16

TTX-A_ = tinker toy - 4 piece


TT
LJ.-6 = tinker toy - 6 piece
P-4 = puzzle - 4 piece
P-5 = puzzle - 5 piece

.T = total
GT = grand total

GT.
24
23
16
17
80
12
11
9
8
40

oo

119
Table 32
Language Mode of Written and
Oral Directions Given for
Puzzle (More Complex) Task

Language Mode
Directions

adequate-plus
and adequate

non-adequate

total

written

31

35

66

oral

10

21

31

41

56

97

X 2 = 1.85, Idf, N.S.

120
Table 33
Language Mode Used by Black Directors
in Written and Oral Directions Given
for Tinker Toy (Simpler) Tasks

Language Mode
Directions of
Black Directors

adequate-plus
and adequate

nonadequate

total

written

24

29

53

oral

11

17

35

35

70

X 2 = 3.64, ldf, N.S.

121
Grade School and High School Samples
Besides the 228 adult subjects who participated in the study, 40 high school sophomores from
two area high schools and 48 sixth graders from
twoarea grade schools also participated in the study.
These88 subjects were tested in pairs.

In each pair,

while seated back-to-back, the students took turns


giving directions to each other.

Each pair of stud-

ents also were read A+ directions previously written


by an adult subject and asked to try to enact them.

The high school sample consisted of 22 sophomores (3 black, 19 white) from a school which
draws upon a predominantly working class population
and 18 (all white) from a school with predominantly
middle class students.

The grade school sample

consisted of 18 sixth graders (17 black, 1 white)


from a school with a lower class population and 30
sixth graders (28 white, 2 black) from a middle
class school

only 16 of these latter subjects

also received adult directions.

122
Table 34 shows the results from the working
class high school sample. As can be seen, the
students were unable to enact any of the directions
given by fellow students.

However, 12 of the 22

students were able to enact the directions of


adults.

Table 35shows the results from the middle


class high school sample.

Six of the 18 students

were able to enact directions given by fellow


students;
adults.

12 of the 18 enacted the directions of

Middle class high school students, thus,

were more successful than their lower class counterparts both in giving directions to each other and
in enacting the directions of an adult.

This difference between middle class and lower


class high school subjects was mirrored in the findings among grade school subjects.

Table 36 shows

the results from the lower class grade school sample.


Two of these 18 students enacted student directions,
while five of the 18 enacted the adult directions.

123
Table 34
Task Enactment by High School Lower
Class Actors

Student
Directions
task

NS

tinker toy
(4-piece)

Adult
Directions
NS

tinker toy
(6-piece)
puzzle
(4-piece)
puzzle
(5-piece)
22

S = successful
NS = not successful

12

10

124
Table 35
Task Enactment by High School Middle
Class Actors

Student
Directions
task

Adult
Directions
NS

NS

tinker toy
(4-piece)
tinker toy
(6-piece)
puzzle
(4-piece)
puzzle
(5-piece)
12

S = successful
NS = not successful

12

125
Table 36
Task Enactment by Grade School Lower
Class Actors

Student
Directions

task

NS +

tinker toy
(4-piece)

tinker toy
(6-piece)

puzzle
(4-piece)

puzzle
(5-piece)

16

S = successful
NS = not successful

Adult
Directions

NS

13

126
Table 37 shows the results from the middle class
grade school sample.

Nine of the 30 students

enacted student directions.

Seven of the 16

who were given adult directions to enact did


so successfully.
Table 38 shows that middle class subjects
of each group (grade school, high school, as well
as college) more frequently gave adequate directions and had more of their directions enacted
than lower class subjects.

By comparing tables

34 through 37, showing results for the younger


subjects along with tables 7, 8 and 9, showing the
results of adult subjects, we can see that the
differences between all groups of subjects is such
that, as the tasks become more difficult, the size
of the difference increases.
Table 39 shows that, on all tasks, adult
subjects more frequently gave adequate directions
than did the younger subjects.

Table 40 shows

that this finding holds true for both lower class

127
Table 37
Tasks Enactment by Grade School Middle
Class Actors

Student
Directions

Adult
Directions

task

S.

NS

NS

tinker toy
(4 piece)

tinker toy
(6-piece)

puzzle
(4-piece)

puzzle
(5-piece)

21

S = successful
NS = not successful

128
Table 38
Frequency of Task Enactment and Adequacy
of Directions Given by Lower and Middle
Class Grade School, High School,and
College Directors
Task Enactment

Language Mode

S.

NS

A+&A

NA

16

14

_9

21

13

11

11

37

17

31

Grade School
lower class
middle class

(X2 = 5.98, 1 df, p .02.)


High School
lower class
middle class

22

20

_6
6

12
34

_8
10

10
30

(x2 = 4.20, 1 df, p .02)


College
lower class

51

86

60

77

middle class

44

47

63

28

95

133

123

105

(X2 = 14.21, 1 df, p .001)

129
Table 39
Adequacy of Directions Given by Grade
School and High School Versus College
Directors

Language Mode

Directors

Grade and
High School
College

adequate-plus
and adequate

non-adequate

total

27

61

88

123

105

228

150

166

316

(X2 = 12.70, 1 df, p .001)

130
Table 40
Adequacy of Directions Given by Grade
School, High School, and College
Students of Different Social Class

Language Mode
Lower class
Directors
grade school
high school
college

adequate-plus
and adequate non-adequate

total

4
2
60

14
20
77

18
22
137

66

111

177

(X2 = 11.66, 2 df, p .01.)

Middle class
Directors
grade school
high school
college

13
8
63

17
10
28

30
18
91

84

55

139

(X2 = 8.90, 2 df, p .02)

131
and middle class subjects.

Table 41 shows that the social class of grade


school and high school subjects was not a factor
determining ability to enact A+ adult directions.

Overall, adults more frequently enacted adequate adult directions than did the younger subjects.
But as table 42 shows, this is true of lower class
subjects but not middle class subjects.

132
Table

41

Task Enactment of Adequate-Plus Adult Directions by Grade School and High School Actorsof
Different Social Class

Task Enactment
Grade School
Actors

successful

not successful

total

lower class

13

18

middle class

16

12

22

34

lower class

12

10

22

middle class

12

18

24

16

40

High School
Actors

133
Table 42
Task Enactment of Adequate Adult Directions by Actors ofDifferent Social Class
and Age

Task Enactment
Lower Class
Actors
grade school

successful

not success ful

total

13

18

high school

12

10

22

college

5_7

18

75

77

41

115

(X2 = 21.91, 2 df, p .001)


Middle Class
Actors
grade school

16

high school

12

18

college

37

11

48

56

26

82

(X2 = 5.53, 2 df, N.S.)

CHAPTER VIII
DISCUSSION
Language, Codes and the Organization of Behavior
The results of this research establish that
there are differences in language-communication,
different language codes, which have fundamentally
different correspondences to the organization and
direction of behavior.

Luria and his associates

(cf. Luria, 1959; Vygotsky, 1962; and Martsinovskaya, quoted in Luria, 1961) have demonstrated
the role of language as a regulator of motor
behavior.

They have not, however, investigated

whether or how the regulation of behavior might


be facilitated or impeded by differences in the
way people use language. American researchers
interested in Luria's work and in what they call
language's "mediational" role in behavior (Reese,
1962;

Kendler and Kendler, 1962;

Gagne and Smith,

1962) have generally limited themselves to either


134

135
replicating Luria' work or only narrowly extending
it.

They likewise, have neglected to pursue the

behavioral consequences of language differences.


The results of this study indicate that the
critical features of language-communication which
determine whether it will be an adequate regulatory
device or not, are its context-independency and
context-specificity.

These two factors, which

emerged in the pilot study, proved to be the


critical differences between directions which
were effective and those which were not.

Only

subjects whose directions consisted of contextindependent and context-specific language successfully shaped and gave form to the enactment of the
task by an actor. Directions which did not possess
these features were not informative;

they were

inadequate and were not enacted.

The work of Bernstein on language codes anticipated these results (cf. especially, 1971).

How-

ever, the language codes Bernstein distinguished

136
represent a vast array of primarily structural
differences in the language used by the middle and
working class children he studied.

The language-

communication modes distinguished in this study


represent only those features of language which
affect the informational content and effect the
organizational consequences of language as communication.

This study did not seek to determine

the distinguishing characteristics of the language


used by particular groups of peole, but to distinguish the determining features of language-communication as a regulatory device and only subsequently establish the extent to which these features
are found in the language of different social
classes and ethnic groups.

By looking at some specific directions given


by subjects in this study, we will be able to more
clearly understand the informational and organizational role of context-independency and specificity
in language-communication.

This will also serve

137
to demonstrate how and why directions were cate
gorized as representing different languagecommunication modes.
The directions which will follow were given by
different subjects for the same task, the four-piece
tinker toy task.
Direction 1.
1st you will find 4 objects; a blue stick approximately 3 inches long, a yellow stick approximately
2 inches long, 2 wheel shaped objects. These
wheels have a hole which goes through the center
from 1 flat surface to the other. Around the
periphery of the wheel there are 8 additional
holes. (1st) Take the 2 wheels & lay them 4
inches apart so that a flat surface is facing up.
(2nd) Now take the blue (3 in stick) and put one
end of the stick into one of the outer peripheral
holes in one wheel & the other end of blue stick
in an outer peripheral hole of the other wheel.
Place this object back down in front of you so that
the 2 wheels still have a flat surface showing up.
(3rd) Now take the yellow (2 in) stick and put it
in one of the peripheral holes of one of the
wheels so that counting clockwise, from the junction of the blue stick to the wheel you choose to
work with, the yellow stick is attached 5 holes
away from the blue sticks attachment & counting
counter-clockwise the yellow stick is attached 3
holes away from the blue stick.
Very little is taken for granted in this direction.

Each of the four tinker toy pieces is

138
first carefully described.

Then each act to be

taken with regard to each piece is specifically


denoted.

Throughout, all references to the pieces

are clear and explicit. All referents are


"anaphoric," they are contained in the direction
itself.

It is not necessary for an actor to have

ever seen the final assemblage to know what action


to take with what pieces in order to re-construct
it successfully.

It is in this sense that the

direction is said to be context-independent:

The

meaning of each sentence of instruction in the


direction (what the actor is to do) does not depend
upon concrete foreknowledge of the object by the
actor.

The instructions stand on their own, taking

the place of the object symbolically, re-presenting


the object to the actor as a series of specific,
explicit acts.

Each instruction in the direction,in fact,


specifically limits the actor to one explicit act.
And the meaning of this act is not contingent upon

139
any subjective extrapolation by the actor.

Rather,

it has a direct correspondence in a particular


action and cannot be satisfied by any other action.
It is in this sense that the direction is said to
be context-specific:

There is a set of particular,

concrete acts that, if taken with respect to these


particular concrete tinker toy pieces, will form
this assemblage.

Thus, for example, the instruction "take the


blue (3 in) stick and put one end of it into one
of the outer peripheral holes in one of the wheels"
both 1) indicates an action that can be taken by
someone who has not previously seen the puzzle
assembled, and 2) admits interpretation into only
one specific, explicit act.
In this study direction 1 was categorized as
an "adequate-plus" direction.

This means, that

besides being context-independent and -specific,


the instructions included supplemental or clarifying information.

For example, the sticks are

140
consistently referred to in terms of both their
color (blue or yellow) and their length (2 or 3
inches).

Another indication of this appears in

the last sentence of the instruction in which the


actor is told where on the wheel to place the
yellow stick relative to both sides of the blue
stick.

Direction I was enacted successfully by a


subject-actor, as was the following direction for
the same task.
Direction II.
Lay the 2 wheels flat in front of you. Put the
blue stick into any of the holes on the outer edge
of one of the wheels. Put the other end of the
blue stick into any of the holes on the outer edge
of the other wheel. Put the yellow stick into one
of the holes in the outer edge of one of the wheels
so that there are two holes between the blue stick
and the yellow stick.
Like example I the language of this direction
is context-independent.

The actor was able to

follow each instruction without reference to or


foreknowledge of the completed assemblage itself.
Also, each act of which the final product is composed

141
is specified, although without elaboration.

This

direction was, accordingly, categorized as "adequate" rather than "adequate-plus."


The instruction:

"put the blue stick into

any of the holes on the outer edge of one of the


wheels" is 1) intelligible to a naive actor and
2) while simply put, its meaning is unequivocal.

Directions I and II are examples of directions


which were composed of "adequate" or "adequateplus" language-communication.

In these directions

we find an isomorphic correspondence between the


vehavioral organization involved in the task-tobe-done and the informational organization of the
instructions.

These directions re-present the

acts, which, in turn, define the task for the actor.


This correspondence is not found in the following
instructions.
Direction III.
1. Insert the long blue poll in the center of
each brown wheel; connecting both wheels with the

142

poll in the middle;


2. then insert your short yellow poll in one of
the wheels, in the 5th hole of the wheel.
Direction IV.
Take one round piece with smooth sidetowards you.
Put it on the bottom. Take the other round piece
and put it on the top. Take the long blue piece
and put it down the middle of the two round
pieces into appropiate holes. Face the piece
already constructed directly in front of you. On
the circle on top count 3 lines going clockwise
and insert yellow piece.
Directions III and IV were classified as "nontask- adequate" directions and neither was enacted.
The meaning of the instructions given, that is,
what actions are to be taken, is often ambiguous
in these directions.

For example, the instruction

in direction III which tells the actor to "insert


the blue poll in the center of each brown wheel"
led the actor in this instance to connect the stick
to the hole in one of the flat sides of the wheel
rather than in one of the holes around the edge
of the wheel where it belonged.

Likewise, the

"5th hole of bhe wheel" has little or no regulatory


value without reference to something else and can

143
only add to the actor's uncertainty rather than
reduce it.
Similarly, the instruction in example IV that
tells the actor to "Take the long blue piece and
put it down the middle of the 2 round pieces into
appropriate holes" begs the question the instructions are supposed to answer:

namely, what are the

"appropriate holes?"

This kind of context-tied language is not


informative.

It does not take the place of or

re-present the organization of the task symbolically, but relies on it.

It does not stand for it

in its absence. And it can not admit interpretation back into action it does not informationally
contain.

This kind of language is not effective

language-communication.

It does not inform or

organize the range of action involved in this task.

Watching the way symbol and action come together in the tasks used in this study in the
directions and enactments of the subjects, we see

144
the way language-communication is able to act
as an organizational device for behavior.

We

see how it can give direction and guidance for


actions oand also how and when it fails to do
this.
The job which faced the subject-directors
in this study was 1) to transform the task-object
into an organized set of actions, and 2) to transform these actions into instruction-sentences
which symbolically and context-independently
represented the task-object as task-actions-tobe taken to the actor.

These instruction-sent-

ences thus presented to the actor the set of


context-specific acts that composed the taskobject, that, if performed by the actor, would
re-constitute the task-object.

If the director did this and effected the


correspondence between the organization of actions
represented by and in the task-object and the
symbolic representation of the instruction-sen-

145
tences, his directions could be said to be informative (that is, effective as communication and
effective in informing and directing the required
actions).
Language-communication which has been called
"adequate" and "adequate-plus" is informative in
this sense.

It presents the actor with the explicit,

specific acts which constitute the task-object.


Directions which consist of language-communication
which has been called "non-adequate" is composed
of instruction-sentences which do not symbolically
represent the task-object (that is, is contextdependent) and which, if enacted, would lead to
actions not a part of that set of acts which constitute the original task-object.

Non-task-adequate

directions are thus not informative and cannot


effect the formation of the task-object.

Subjects who did not possess the languagecommunication skill to construct the context-independent and specific sentences required to represent

146
symbolically a particular task-object, were
limited to presenting non-adequate directions
which were not informative and not enactable.
In this way a particular task could overload the
coding capacity of a communicator-director.

The

language-communication which resulted was inadequate symbolization and is commonly referred to


as "misinformation."

Task Complexity and Language-Communication


The data which confirm hypothesis two indicated
that as tasks became increasingly complex, they
become increasingly more difficult to encode and to
enact.

As discussed, the job of the director was

to transform the organization of the task-object


into a highly specific, symbolic representation, that
is, directions which were the informational equivalent of the task-object.

The first logical

step in this process involved -che translation by


the director of the organization of the task-object
into an organized set of actions-to-be-taken

147
(specifically, the constituentacts of the task).
These actions-to-be-taken were the informational
content of the task-object which the director
encoded in his directions.

The greater the number

of specific acts that constituted a task-object,


the more information (or bits of information)
needed to be encoded by the director.

And the

more information encoded by the director means


there is more information to be decoded by the
actor and transformed into his actions-

Only if

every constituent act of the task-object (every


bit of information) was represented in it could a
direction effect the object's reconstruction
through the organization of an actor's behavior.
It is not difficult to understand how the
five-piece puzzle was informationally and organizationally a more complex task-object than the fourpiece puzzle.

But why or in what way was the

four-piece puzzle a more complex task than the


6-piece tinker toy assemblage?

148
A task-object is not defined by the sum of its
pieces but by its constituent acts.

These acts,

moreover, are not independent of each other, but


combine as a particular organization of actions

one organization or combination, in fact, which


must be specified from a universe of n-possible
combinations.

The complexity of the language-

communication required to effect any particular


organization can be seen as a function of the
n-possible combinations:

the product of the total

number of ways the pieces may be combined and the


universe within which the constituent acts are
specified.

For example:

The four-piece puzzle task

consisted of four puzzle pieces of different shapes


and sizes - one three-sides piece, two four-sided
pieces, and one five-sided piece.

Since any piece

can potentially be ajoined to any other along


any of the sides, the total possible combinations
are: 3 x 4 x 4 x 5 =

240. Directors confronted

149
with this puzzle had to encode a line of highly
specific actions that would be informationally
isomorphic with only one of a great number of
possible combinations.
Looking at the six-piece tinker toy assemblage we see two kinds of pieces: wheels and
sticks.

The three wheels were identical, each

with eight holes around the rim and one through


the center.
lengths.

The three sticks were different

Since sticks could only be connected to

wheels and not directly to other sticks, and


wheels, likewise, could only be connected to
other wheels via sticks, the maximum number of
possible combinations is:

9 x 2 + 9 x 2 + 9 x 2

= 54. Thus directors confronted with the sixpiece tinker toy assemblage were faced with encoding a line of action within a much less organizationally and informationally complex universe
than the directors who were given the puzzle tasks.

In tte table below we can see the relationship

150
between the relative informational complexity of
the four task levels (in terms of the possible
combinations each represents) and how frequently
they were adequately encoded, as well as how
frequently directions for them were successfully
enacted.
complexity (combinations)

task

adequately
encoded

successfully
enacted

four-piece
tinker toy

36

76%

70%

six-piece
tinker toy

54

49%

43%

four-piece
puzzle

240

46%

26%

five-piece
puzzle

960

39%

15%

A more complex task-object requires informationally more complex language-communication to


encode it and to organize behavior that reconstructs
it.

A majority (76%) of subject-directors possessed

a level of language-communication effective in


encoding and organizing the simplest task.

However,

as the task level became more complex we see that


the coding capacity of more and more subjects is

151
overloaded.
Encoding and Decoding
While "adequate" encoding in the languagecommunication of the director was a necessary
condition for successful task enactment, it
did not, obviously, guarantee that communication
would take place and that the task would, in fact,
be enacted.

As we saw in this study, 29 of the

133 directions which were not enacted had been


adequately encoded.

This means that the informat-

ional complexity of a particular task may overload the coding capacity of a communicator, but
also that the complexity of particular tasks may
require the encoding of language-communication
which overloads a particular actor's ability to
translate them into his actions.

One would expect that encoding and decoding


language-communication are related skills.
of hypothesis 5 confirm that this is so.

Results

As

indicated in the findings, 86% of the subjects

152
whose language-communication was sufficient to
adequately encode the task presented to them were
also able to decode adequately encoded directions.
On the other hand 33% of the actor-subjects who
were unable to decode and enact adequate directions
were subjects who as directors, had not employed
adequate language-communication in their directions.

Thus someone whose language-communication


skills permitted him to encode a particular task
was more likely to be able to decode and enact a
similar task than someone who had been unable to
encode the former task.

However, as pointed out

earlier, many subjects (67%) whose language was


inadequate to cope with a particular task were,
nonethless, able to decode and perform a similar
task when adequate symbolization was supplied by
another subject.

Luria's (1959) central hypothesisconcerning


the development of verbal control of behavior in
children is that this development takes p]a ce in a

153
progression of identifiable stages. He found that
from approximately 1.5 to 3 years of age, the child
is capable of organizing simple actions through
the speech of adults.

Then from 3 to 4.5 years

the child begins to gain regulatory control over


his own actions through his own overt speech.
The final stage in Luria's study involved the
internationalization of verbal control, selfcontrol through covert speech ("thought").
This present research suggests five identifiable levels of language-communication in adults,
analogous to the stages Luria describes in the
development of children, which relate to the
organization of behavior.

Subjects in this study

possessed language-communication capabilities which


enabled them (or did not enable them) to encode
and direct and to decode and enact either simple
or complex tasks. At the lowest level (level 1)
we find subjects who do not have the language-communication capacity to either encode or decode even

154
relatively simple tasks. At the highest level
(level 5) on the other hand, we find subjects
whose language-communication sophistication enables
them both to direct as well as to enact highly
complex tasks.

In between we find subjects

who can decode and enact a simple task but


cannot encode it (level 2);

who can both encode

and decode simple tasks (level 3);

who can encode

simple tasks but not complex ones, but who can,


nevertheless, decode and enact complex tasks
(level 4 ) .

These five levels represent progressive stages


of language-communication development and control
over behavioral organization.

We should expect that just as the children in


Luria's research developed increased symbolic
control over behavior, that similar development is
possible among adults. Bern (1967) found that
three-year olds whose performance on a pretest
measure suggested an absence of verbal self-regu-

155
lation of behavior, could be trained to develop
this capacity.

There is no reason to doubt that

an adult with some encoding and decoding ability


would be able to learn through instruction how to
bring language-communication and behavioral
organization together on increasingly complex
tasks.

Language-Communication and Social Class


The expectation that this research would find
significant language-communication differences
between subjects of different social classes
was based upon the previous work of Bernstein
(1971) among others (e.g. Schatzman and Strauss,
1955;

Deutsch, 1965).

The major theme which runs

through Bernstein's research is the social class


basis for language differences.

He sees the social

class experience in a Durkheimian perspective (cf.


1971, 170-230):

Social relationships emerging

among the working class are characterized by


mechanical solidarity while the social relationships

156
which develop within the middle class are characterized by organic solidarity.

Bernstein writes:

"Which speech codes are realized is a function of


the culture acting through social relationships in
specific contexts. Different speech forms or
codes symbolize the form of the social relationship
....

the speech form is a function of a given

social arrangement" (173-174).

It is Bernstein's

view that the "elaborated" code employed by the


middle class and the "restricted" code of the
working class reflect as well as reinforce the
different forms of social integration found within
the classes.

A number of researchers, however, have not


accepted Bernstein's analysis and especially his
findingsthat the language of the working or lower
classes is more "restricted."

Lawton (1968)

maintains, for instance, that working class children


can use the "elaborated" code even though it may
be difficult for them.

They can do it, he believes,

157
if they are placed in a situation that forces
them to use the elaborated code, such as a discussion of an abstract question or of an ethical
issue.

Lawton views the use of different speech

modes as the result of habit rather than necessity.


He believes we may adapt our modes of speech to
the situation.

The results of this study, however, do not


indicate that the use of more sophisticated ("adequate") language-communication can be turned on
or off depending upon the situational requirements.
In this research all subjects were required to use
language-communication appropriate for a specific
task.

The results indicate that there were social

class differences in the ability of subjects to do


this.

The differences found between classes are

not categorically absolute.

Many lower class

subjects were able to successfully employ adequate


language-communication for the tasks and many
middle class subjects were not.

But there is a

158
significant difference overall showing middle class
subjects more frequently using a level of language
communication adequate to encode the tasks.
The results of this study also indicate (as
Bernstein, 1960, and Deutsch, 1965, predicted)
that as the task becomes more comples, i.e., more
informationally demanding in the language-communication required, the social class differences become more pronounced.
Language-Communication, Social Class rnd Ethnicity
As the results pertaining to hypothesis 4
indicate, the role of social class in producing the
preceding findings is somewhat confounded by the
ethnicity of subjects.

Both white and black middle

class subjects were more frequently able tc adequately encode task-directions than their white and
black lower class counterparts.

However, WM

subjects were more frequently able to adequately


encode the more complex tasks than were BM subjects.
Likewise, the language-communication of WL subjects

159

was more often adequate than that of BL subjects.


How can we explain this?
In his study of "Social Class and Language in
Glasgow," Macauley cautioned that findings may
sometimes be artifacts of the way social class
differences are determined.

In this study, class

was determined by using an occupational-educational


index which could be applied either to subjects
themselves or to their families of origin. Whenever the index could be applied directly to the
subject, as in the case of a part-time student
who had a full-time job and did not live with his
parents, it was.

If it could not, as in the case

of a full-time student living with his parents, the


index was applied to the parents.

Reexamination of the background data sheets


on the subjects categorized as BM showed that five
of them had been categorized as middle class
because of their occupation, but that they came
from families that were lower class according to

160
the index.

For instance, one subject who was a

supervisor in a Manpower Program was classified as


middle class.

His father, however, was a retired

laborer and his mother did housework.

If social-

ization plays the powerful role in language development that Bernstein suggests, we might expect
some language differences between middle class
subjects with lower class roots and middle class
subjects with middle class roots.
Two of these five BM subjects had given directions for the tinker toy tasks and three for the
puzzle tasks.

One of the former and none of the

b-tter had encoded the task adequately.

If we

remove these latter three subjects from table 15


we see the following change;
from A+&A

NA

WL
WM
BL
BM

12
15
5
9

13
7
28
8

WL
WM
BL
BM

A+&A
12
15
5
9

NA
13
7
28
5

to -

161
As we can see, the difference between the WM
group and the BM group of subjects has diminished.
In fact, the difference between the groups in the
second case is not statistically significant
(X2 =.056, ldf, p .90).
The evaporation of this difference when
legitimate adjustments were made in the social
class index, called for the reexamination of the
background data of the 80 BL subjects. The
language-communication differences between BL subjects and WL subjects had been found to be greater
than the differences beVeen BM and WM and were
found not only on the complex tasks (table 15),
but on the simpler tasks as well (table 14).
This look at the background data on the BL
subjects suggested that the categorization of all
of these subjects under the single rubric "lower
class" may have been a gross oversimplification.
On the one hand there were student-subjects in this
category whose parents were policemen, clerks, and

162
and factory workers.

On the other hand there

were subjects whose parents were welfare recipients


or simply were unemployed.
When the directions given by these two subgroups of the category "lower class subjects"
are examined separately we see the following
results regarding the language-communication mode
used:
BL total (as in table 13):
BL (from working families):
BL (from non-working
families):

A+&A
25

NA
55

17

24

31

This difference is statistically significant


at the .05 level (X2 = 3.98, 1 df, p .05).

The

difference between the BL - working class subjects


and the WL subjects (also from working class families) continues to be significant, but less strongly
so (X2 = 3.31, 1 df, p .05).

We again see that

adjustments in the method of determining social


class distinctions have reduced the independent

163
affect of ethnicity.

This suggests that study

results which isolate ethnicity as a strong,


determining independent variable (e.g. Jensen,
1969;

especially, 78-80) may simply not have

looked closely enough at the extenuating nature


and consequences of social class.

Nonetheless, for whatever reasons, an unequivocal finding in this study was that lower class
black subjects most frequently brought a level of
language-communication to the task which was incapable of encoding it adequately.

While some

members of all subject groups lacked the languagecommunication required for the tasks, especially
for the complex tasks, this was simply much more
often the case for BL subjects.

Evidence of what some have called the language


deficiency of lower class blacks is not uncommon.
Two frequently cited studies were carried out at
the Institute forDevelopmental Studies in New York.
John (1963) examined "linguistic and cognitive

164
behavior" in black children from several socioeconomic levels by administering a battery of
language and IQ tests.

She found that middle class

children performed higher than the lower class


children on such measures as vocabulary, nonverbal
IQ and tasks involving use of precise and abstract
language.

Deutsch (1965) evaluated a wide range

of variables with children of different ethnicity


and social class.

He found variables which measured

abstract and categorical use of language to be


highly correlated with ethnicity and socioeconomic
status, with poorer performances by lower class
children, particularly lower class black children.

Nevertheless, a debate has raged in this country


in recent years between those who view the language
of poor black children as deficient and those who
view it as different but not deficient.

What is

called the "deficit model" is perhaps most commonly


associated with Bereiter and Engelmann (1966).
This position holds that disadvantaged children are

165
slower than middle class children in the acquisition of language.

The language they do develop

is viewed as being limited in many respects

smaller vocabulary (Goldberg, 1967), grammatical


errors (Yoneura, 1969), mispronunciation (Cheyney,
1967).

This language deficit is believed to retard

academic progress in the school setting (Hunt,


1967;

Engelmann, 1971) and is seen as not providing

an adequate basis for abstract thinking and conceptualization (Ausubel, 1967) or cognitive development
(Raph, 1965).

A primary goal of those who hold to the deficit


position is the practice of intervention to change
and improve language skills.

Their efforts have

primarily emphasized "correction" of structure


and form.

The approach has been to correct the

child's grammar and pronunciation, with the assumption that "correct" grammar and pronunciation are
the roads to cognitive development and academic
success.

166
On the other hand those who support the "difference model" maintain that "Black English" is
not a substandard variety of standard English,
but that it has a pattern of syntax and phonology
which is quite structured and consistent (Malmstrem ,
1969;

Stewart, 1969b) and that it is equally

effective for the needs of its speakers (Dillart,


1972;

Stewart, 1969b).

Proponents of this pos-

ition often have a Chomskyesque view of language


acquisition (cf. Chomsky, 1967) which minimizes
the role of parent-child interaction in favor of
what is seen as an innate capacity for language
(Lenneberg, 1964;

Houston, 1970).

It is their

view that the very fact that a child uses language


necessitates rather than precedes abstract thinking, categorization, and conceptualization (Houston,
1970;

Cazden, 1971; Menyuk, 1970).

Since the adherents of the differencemodel do


not assume the child to be lacking in linguistic
skills, they do not advocate intervention to

167
correct deficiencies (cf. Baratz and Baratz, 1970).
It is not surprising that the language intervention programs designed by deficit model theorists and emphasising linguistic structure have
seldom proven effective (Cazden, 1970).

As the

results of this research confirm, the crucial


features of language which determine its effectiveness as communication and its capacity to
organize behavior are informational rather than
structural.

There has been some evidence in recent literature of a recognition that language intervention
programs have often been misdirected.

Cazden (1971)

has noted chat the goals of education "too often


focus on language form when they should be concerned with language use."

Bernstein (1970) indicated

that his own research and philosophy have been


misinterpreted and that too much emphasis has been
given to distinctions in speech and not enough to

168
communication.

The existence of a "restricted"

code, according to Bernstein, does not mean that


teaching formal grammar will help.
Unfortunately, the frequent failure of such
intervention programs has intensified the backlash
from different model theorists who view this as
legitimation of their own assumptions (cf. Somerville,
1976).
Labov, (1969), who has written extensively on
the language of poor black children and is one of
the most frequently quoted proponents of the different model, maintains that language enrichment
programs do little good because any concepts which
can be expressed in standard English can also be
expressed in "Black Vernacular English."

The

results of this research, however, bring that


position into serious

question.

C. S. Pierce

commenting about concepts has observed (in Thayer,


1973: 226): "consider the effects. . . with practical
bearing which you conceive a concept to have . . .

169
those practical effects are all that your concept
means."

If we judge the ability of subjects in

this study to express the meaning of the taskobjects in their language in terms of effects what
do we find?

Not only that black lower class sub-

jects had consistently more trouble encoding the


tasks than the other subjects, but that these
subjects also had significantly fewer of their
directions enacted.
This research also calls into question the
assumption upon which Labov's comment appears to be
based;

that because someone uses language at all,

he possesses the full range of language-communication capabilities.

Subjects in this research were

found to possess quite different and wide ranging


language-communication skills.

In fact, many lower

class black subjects were found to be able to decode


and enact adequate directions given by other subjects even though they were themselves unable to
give such adequate directions for the tasks. The

170
results of this research are clear in this regard:
there are different levels of language skill which
have different consequences upon communication
effectiveness and behavioral organization.
Another frequently quoted supporter of the
different model, Houston (1970, 1973),'has described what she refers to as "register."

She

defines "registers" as styles of speech which are


appropriate to a given situation.

She maintains

that the nonschool register of the black child is


quite fluent and creative.

In this register a

child has no difficulty in expressing himself and


in being understood by others operating within the
same register.

It is the school register, accord-

ing to Houston, which is responsible for the misconceptions about language held by those who view
the language of the disadvantaged as deficient.

However, the subjects of this research were


not children new to the unfamiliar role of student.
They were adult, college students.

Further, the

171
language-communication problems experienced by
lower class black subjects in this study did not
arise between themselves and a teacher who used a
different "register".

Their failure to communicate,

that is, to effect successful task completion,


as the results from hypothesis 6 indicate, occurred
no less frequently when the actor was another lower
class black than when the actor was a middle class
black or a lower or middle class white.
The crucial determinant of communication
effectiveness in this research was not, as Houston
and Labov have suggested, the ethnic and socioeconomic similarity between directors and actors.
Communication effectiveness, rather, hinged primarily upon the language-communication skills, of
the directors and the tasks they faced.

It was

the task that either was cr was not encoded adequately.

The nature of the relationship between

director and actor was independent of this.


informational requirements of the task-object

If the

172
overloaded the language-communication ability of
a director, sub-cultural (ethnic, class, or
language - "register") similarities were not
sufficient compensation.

If the language-comm-

unication was inadequate, then the director was


not successful and his direction was not enacted.
If the language-communication of a director was
adequate, then the actor, irrespective of class or
ethnicity, was likely to enact the task.

It was

the variation in the complexity of the task, not


variation in the audience, which determined whether
the language-communication of a particular director
was able to encode it.

Written Versus Oral Communication


One of the criticisms sometimes made of
Bernstein's work is its preoccupation with spoken
at the expense of written data (Robinson, 1965;
Rushton and Young, 1975).

References towritten

language are rare in his work.

Lawton (1968),

quoting Vygotsky (1962), remarks that the autonomous


nature of written language suggests that the act of

173
writing might require a form of verbal planning
closer to that of Bernstein "elaborated" code.
He predicted that, as a result, social class
differences in writing would be greater than those
found in speech.

Robinson (1965), on the other

hand, has argued that as speaking is the skill


which requires the more rapidly produced sequences
of co-ordinated activity it may be that working
class subjects will find it easier to produce
complex and elaborate language in writing.

The relative skills of black and white children to express themselves m writing and in speech
has been given some attention by researchers in
this country.

A number have praised the spoken

language of poor black children for being especially creative and fluent (inter alia: Labov, 1969;
Williams, 1971; Kochman, 1969).

Some have main-

tained that the speech of young inner city children is linguistically more advanced than middle
class children of the same age (Entwisle, 1970;
Entwisle and Greenberger, 1968).

174
Obtaining both written and oral data this
study was able to look at these expectations.
The major finding was that there was little or
no difference between the effectiveness of written
and oral directions for either black or white
subjects.

There was some tendency (although

statistically not significant) for written directions to be more frequently adequate for the more
complex tasks.

Perhaps this occurs for the reasons

Vygotsky has suggested, that writing requires the


use of contextually less restrictive language.
This does not seem likely, however inthis study
since the only non-verbal communication mode
available in the oral situation not available in
the written was voice inflection.
The slight tendency for black subjects to
more often give adequate directions when giving
them orally, might appear to support the expectations of both Robinson and Labov.

But this

finding, like the former is so slight, that

175
additional study is necessary before anything can
be concluded.

The general finding that oral and written


communication did not differ in adequacy seems
most likely to be an indication that the abstract
nature of the tasks in this study required a
sophisticated level of symbolization for which
language, oral or written, is better suited than
other non-verbal means of communication,

Language-Communication of Grade School, High School


and College Students.

By concentrating upon adult subjects this


research represents a departure from the far more
common practic. of studying language differences,
codes, and consequences among children.

Yet the

small samp] of grade school and high school students in this research, coupled with the adult
sample, allow a more comprehensive perspective on
the development of language-communication skills.

The two major findings cnat emerged from this

176
of the research were 1) that older subjects generally possess more sophisticated language-communication skills than younger subjects, and 2)
that the social class differences in languagecommunication capabilities found among adult subjects were also found among the younger subjects
as well.

Neither of these findings is surprising.

In fact, it would have been much more surprising


if they had not been found.
There are some interesting findings worthy
of a word or two of comment, however.

For instance,

we can compare the differences between the groups


in terms of the five-level model of languagecommunication discussed earlier.

Tnis gives us a

glimpse of the range of language-communication


skills found among the different groups.

We found,

for example, that the adults in the study ranged


from those who could neither encode or decode the
simple tasks (level 1) to those who could both
encode and decode the more complex tasks (level 5 ) .

177
We found further that lower class black subjects
were more heavily represented at the bottom end of
this language-communication spectrum (level 1)
and that middle class white subjects were found
somewhat more frequently than the other groups
at the topend (level 5 ) .
The younger subjects as a group were heavily
concentrated toward the lower end of this spectrum,
with only one middle class high school student
at level 5.
Comparing the two high school samples we see
that the difference between the middle class and
the lower class is not in their ability to follow
simple instructions, but in following (decoding)
complex directions and, especially, in giving
(encoding) instructions.

The shared ability of a

majority of these students to decode the tasks and


the inability of most to encode them, may result
from the considerable practice they have had, in
their student role, in taking instructions and

178
being directed (and in a more general way,
reflect normal language-communication development;

observed among children by Luria).

The

grade school subjects, with less practice in the


student role, were less often able to do this.

Within the middle class grade school sample,


however, a wider range of language-communication
was found, not only than their lower class Grade
school counterparts, but also than the lower class
high school sample.

Close tohalf of the middle

class grade school subjects faced with the simpler


tasks were able to encode them adequately, a feat
only a couple of lower class high school subjects
could do.

A rather startling discovery is that the


range of language-communication skills found
among middle class grade school and high school
students is approximately the same as the range of
language-communication skills found among lower
class college students, particularly lower class

179
black college students.

Language development

among this latter group appears to have been


stunted from the beginning of their lives and to
have continued.
Finally, comparing the size of theChi-square
scores shown in table 38, we see that there is
less difference among younger subjects in languagecommunication mode used than among the older subjects (as Bruner hypothesized).

This result appears

to have occurred because of the more sophisticated


development that has taken place in the languagecommunication of the middle class subjects.

This finding is consistent with those of Deutsch


(1967).

He found that the gap between disadvantaged

children and their middle-class contemporaries


widens as the children progress through school. He
referred to this increasing difference as the accumulative deficit."

180
A Final Word
In a general and theoretical sense, the
results of this research corroborate the view of
language held by Pragmatists like Mead, Dewey and
Pierce in which language and behavioral organization are seen as interrelated and interdependent.
It likewise lends support to the Durkheimian
tradition which has seen a fundamental linkage
of symbolic systems, social structure and the
shaping of experience.

It also extends the

Worfian view of important intercultural consequences flowing from linguistic differences, to an


appreciation of important intracultural consequences which flow from different language-communication modalities.

This research demonstrates what each of these


perspectives has maintained:

that there are import-

ant correspondences between symbol and action,


language and behavior.

It has also demonstrated

that these correspondences, central to the study of


human, social behavior, can be systematically and

181

empirically investigated.
In a practical sense, this research has
important implications.

The organizational and

informational complexity of objects, ideas, physical and social systems and relationships,
actions and performances all have language-communication prerequisites.

Language which does not

meet these symbolic (informational and coding)


prerequisites is insufficient to deal with them.
If educators, for example, restrict the process
of instruction only to those things which can be
handled by the language-communication level
students have previously developed, they will of
necessity remove from consideration entire areas
of study.

This has nothing to do with teacher

attempts to make the educational experience


"relevant" or of employing language metaphors that
are "meaningful" to the sub-cultural experiences
of their students.

Of course the educational

process must be relevant and meaningful.

But it

182
means that unless student capacities to employ
language-communication is developed, the range
of "meaningful" instruction itself will be
severely limited.

Language-communication develop-

ment is the condition for the possibility of a


wider range of items, experiences, perceptions,
ideas, skills, etc. becoming meaningful for the
student.

This research indicates that the languagecommunication of lower class blacks has particular
informational limitations.

To the extent that

the problems are fundamentally social class in


origin, long term programs of intervention must
be economic and occupational as much as linguistic.
In the meantime, such programs need to emphasize
the areas of linguistic difference that makes a
difference.

It can only be counterproductive to

deny their existence and, therefore, their consequences, or to focus only upon highly visible but
largely inconsequential differences.

183
Finally, communication is often defined as
a "transfer of meaning".

In this study it can

be seen what that definition entails. Meaning


is where symbols and actions come together.

communicator is successful, accomplishes communication, to the extent that his use of symbols
(language) informs the receiver;

that is, to the

extent that the symbols can be transformed into


the actions of the receiver. Mead wrote:
"Meaning is thus a development of phases of the
social act;

it is not a psychical addition to

that act . . . . Meaning is given or stated in


terms of response . . . Its development takes
place in terms of symbolization"

(1934: 75-76).

CHAPTER IX
SUMMARY

To a considerable degree, Basil Bernstein


and his colleagues are responsible for much of
the interest that has developed in language codes
in recent years.

The focus of their studyhas been

the relationship between the social class of people


and the language they use.

Their studies do not

extend, however, to the kinds of behavioral consequences that might flow from different language
codes.
On the other hand, Alexander Luria and his
associates, with a view of language reminiscent
of Mead's, have long been studying the role of
language in the regulation and direction of
behavior.

They have not, however, investigated

whether or how the regulation of behavior might


be facilitated or impeded by differences in the
way people use language, that is, by different
language codes.

This research represents in many ways a


184

185
synthesis of the ideas of Bernstein, Luria, and Mead,
and an extension of their work.

In the process,

some of the basic inadequacies in contemporary


theorizing about the language of the "disadvantaged"
are addressed.

This research sought to determine:

1) whether

differences in language use, different language


codes, are more or less effective in organizing
and directing behavior;

2)

what the crucial

features of language which differentiate such


codes are;

3) what extent these language features

are found in the language-communication of people


from different socio-economic and ethnic groups;
and 4) to what extent these language codes influence the ability of members of these groups
to communicate effectively with each other.

This research employed a straightforward


method to study the relation between language use
and the organization of behavior.

It had sub-

186
jects (directors) give directions for a task and
then had other subjects (actors) try to follow
these directions.

Each subject was employed as

both a director and an actor.

This method allowed

effective language-communication to be compared


with and distinguished from ineffective languagecommunication.

It also allowed the social class

and ethnicity of subject-directors and subjectactors to be controlled and their language analyzed.

The major findings of this study can be briefly


summarized:
1.

Different language codes have different correspondences to the organization and direction of
behavior.

2.

The two features of language-communication


which are necessary for it to be an adequate
organizational device are context-independency
and context-specificity.

Language-communicat-

ion modes can be distinguished by the presence


or absence of these features.

187
3.

The relation between language-communication


and the organization of behavior is such that
more difficult tasks to perform are more
difficult to encode.

4.

The ability to encode and direct and to decode


and enact directions are related skills.
However, decoding is something most subjects
could do if supplied with adequate directions.

5.

Levels of language-communication skill can be


distinguished.

These represent at the lowest

level, the inability to encode or decode simple


tasks to, at the highest level, the ability
both to encode and decode complex tasks.
6.

The language of middle class subjects is more


often adequate to encode the tasks than the
language of lower class subjects, especially,
lower class black subjects.

This difference is

more pronounced on more complex tasks.


7.

Communication effectiveness within and between


members of different sub-cultural groups depends
upon the language-communication mode employed
by the communicator rather than the sub-cultural

188
similarity between directors and actors.
There is no difference between the adequacy
of written and oral directions for the tasks
used in this study.
Younger subjects are less able to encode and
decode task directions because of their
level of language-communication than older
subjects.
Social class differences in language-communication found among older subjects also
exists among younger subjects.

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BIOGRAPHY OF THE AUTHOR


Gary L. Siegel was born on August 20, 1943
Illinois.

in Highland,

He grew up in Lebanon, Illinois, and atten-

ded St. Henry Prep High School and Junior College in


Belleville, Illinois.

He received a B.A. from Our

Lady of Snows Scholasticate in Pass Christian, Mississippi in 1966 and an M.A. in Sociology from St. Louis
University in 1969. He worked in educational research
for the Central Midwestern Regional Educational Laboratory in St. Louis from 1968-1970. He was a Graduate
Fellow in the Sociology Department at Saint Louis
University in 1971-1972. He was an Instructor and
Assistant Professor in the Sociology Department at the
University of Scranton 1972-1975.

He has taught at

Forest Park Community College in Saint Louis since 1975.


Married to Margaret (nee) Sheahan, he has a daughter,
Catherine.

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