Beruflich Dokumente
Kultur Dokumente
strongly disagree
Percent
Valid Percent
Percent
2.0
2.0
2.0
disagree
16
16.0
16.0
18.0
average
18
18.0
18.0
36.0
agree
36
36.0
36.0
72.0
strongly agree
28
28.0
28.0
100.0
100
100.0
100.0
Total
Percent
Valid Percent
Percent
Yes
56
56.0
56.0
56.0
No
44
44.0
44.0
100.0
100
100.0
100.0
Total
Crosstabs
Missing
Percent
100
100.0%
Total
Percent
0
.0%
Percent
100
100.0%
there is available ATM booth all over the country * there is available fast track booth Crosstabulation
Count
there is available fast track booth
disagree
there is available ATM booth all
over the country
average
agree
strongly agree
disagree
13
17
average
14
agree
22
strongly agree
14
21
12
47
42
35
16
100
Total
Explore
Missing
Percent
100
Total
100.0%
Total
Percent
0
.0%
Percent
100
100.0%
Descriptives
Statistic
gender
Mean
Std. Error
1.21
Lower Bound
1.13
Upper Bound
1.29
5% Trimmed Mean
1.18
Median
1.00
Variance
.168
Std. Deviation
.409
Minimum
Maximum
Range
Interquartile Range
Skewness
Kurtosis
Ratio Statistics
Ratio Statistics for gender / you ever face any difficulties with using
ATM service
Price Related Differential
1.113
Coefficient of Dispersion
.265
Coefficient of Variation
Frequencies
Median Centered
42.9%
.041
1.446
.241
.092
.478
Statistics
you ever face any
difficulties with
service 24x7
Valid
Missing
100
100
strongly disagree
Percent
Valid Percent
Percent
2.0
2.0
2.0
disagree
16
16.0
16.0
18.0
average
18
18.0
18.0
36.0
agree
36
36.0
36.0
72.0
strongly agree
28
28.0
28.0
100.0
100
100.0
100.0
Total
Percent
Valid Percent
Percent
Yes
56
56.0
56.0
56.0
No
44
44.0
44.0
100.0
100
100.0
100.0
Total
Frequency Table
strongly disagree
Percent
Valid Percent
Cumulative Percent
2.0
2.0
2.0
disagree
16
16.0
16.0
18.0
average
18
18.0
18.0
36.0
agree
36
36.0
36.0
72.0
strongly agree
28
28.0
28.0
100.0
100
100.0
100.0
Total
Percent
Valid Percent
Cumulative Percent
Yes
56
56.0
56.0
56.0
No
44
44.0
44.0
100.0
100
100.0
100.0
Total
Frequencies
Statistics
you ever face any
Valid
Missing
Pie Chart
24x7
service
100
100
Frequencies
Statistics
you are satisfied
Valid
Missing
with service
charge of ATM
quality should be
card
improved
100
100
Frequency Table
strongly disagree
Percent
Valid Percent
Cumulative Percent
2.0
2.0
2.0
disagree
14
14.0
14.0
16.0
average
34
34.0
34.0
50.0
agree
36
36.0
36.0
86.0
strongly agree
14
14.0
14.0
100.0
100
100.0
100.0
Total
strongly disagree
Percent
Valid Percent
Cumulative Percent
15
15.0
15.0
15.0
disagree
2.0
2.0
17.0
average
14
14.0
14.0
31.0
agree
31
31.0
31.0
62.0
strongly agree
38
38.0
38.0
100.0
100
100.0
100.0
Total
Frequencies
Statistics
which starting amount do you
think suitable for all?
N
Valid
Missing
100
0
Percent
Valid Percent
Percent
100
60
60.0
60.0
60.0
500
35
35.0
35.0
95.0
1000
5.0
5.0
100.0
Total
100
100.0
100.0
Descriptives
Descriptive Statistics
N
dutch bangla bank ATM
Minimum
Maximum
Mean
Std. Deviation
100
3.53
1.185
100
3.75
1.381
100
Descriptives
Descriptive Statistics
N
the ATM service quality
Minimum
Maximum
Mean
Std. Deviation
100
3.75
1.381
99
3.63
.943
should be improved
you are satisfied with using
Dutch Bangla Bank ATM
service
Valid N (listwise)
99
Descriptive Statistics
N
you ever face any difficulties
Minimum
Maximum
Mean
Std. Deviation
100
1.44
.499
99
3.63
.943
99
Descriptive Statistics
N
there is available ATM booth
Minimum
Maximum
Mean
Std. Deviation
100
3.99
1.141
100
3.60
.841
100
Frequencies
Statistics
you are satisfied
you feel serured
service
N
Valid
Missing
Frequency Table
of ATM card
service
100
100
99
strongly disagree
Percent
Valid Percent
Cumulative Percent
2.0
2.0
2.0
disagree
13
13.0
13.0
15.0
average
26
26.0
26.0
41.0
agree
26
26.0
26.0
67.0
strongly agree
33
33.0
33.0
100.0
100
100.0
100.0
Total
strongly disagree
Percent
Valid Percent
Percent
2.0
2.0
2.0
disagree
14
14.0
14.0
16.0
average
34
34.0
34.0
50.0
agree
36
36.0
36.0
86.0
strongly agree
14
14.0
14.0
100.0
100
100.0
100.0
Total
you are satisfied with using Dutch Bangla Bank ATM service
Cumulative
Frequency
Valid
Missing
Total
strongly disagree
Percent
Valid Percent
Percent
1.0
1.0
1.0
disagree
13
13.0
13.1
14.1
average
24
24.0
24.2
38.4
agree
45
45.0
45.5
83.8
strongly agree
16
16.0
16.2
100.0
Total
99
99.0
100.0
1.0
100
100.0
System
fast track ATM service is better than any other general booth
Cumulative
Frequency
Valid
strongly disagree
Percent
Valid Percent
Percent
11
11.0
11.0
11.0
disagree
5.0
5.0
16.0
average
11
11.0
11.0
27.0
agree
30
30.0
30.0
57.0
strongly agree
43
43.0
43.0
100.0
100
100.0
100.0
Total
Frequencies
Percent
Valid Percent
Percent
15
15.0
15.0
15.0
14
14.0
14.0
29.0
71
71.0
71.0
100.0
100
100.0
100.0
Total
Descriptives
Descriptive Statistics
N
this ATM service is easy to
Minimum
100
100
Maximum
1
Mean
5
4.05
Std. Deviation
1.123