TARAH HESS

CONTACT
Tarah Hess
3439 Pavilion Palms Circle
Apt. 303
Riverview, FL 33578
Cell: (813) 924-9357
Email: HessT50@gmail.com

SKILLS

Analyze Situations and Problem Solve

Detail Oriented
Proficient in Apple and Microsoft Word
Processing Programs and other Software
Superior Organizational Skills
Excellent Oral and Written Communication
skills
Exceptional Work Ethic
Works both Independently and with a Team
Adapts to chaotic and changing environments
Establish and Maintain Professional
Relationships
Types 55 WPM

EDUCATION

ARIZONA STATE UNIVERSITY

Major: Political Science
Minor: English
Certification: International Studies
Graduation Date: August 2017
UNIVERSITY OF WISCONSIN
OSHKOSH
2011-2012

RECOGNITION
National Society of Collegiate Scholars
Phi Kappa Phi
Deans List Spring 2016
Team Captain UW-Oshkosh Cheer and Stunt

VOLUNTEER
Assistant Cheerleading Coach 2013
Special Olympics 2014, 2015
Central Wisconsin Cheer Camps 2011, 2012
ROSC Events 2013, 2014, 2015

TEACHING
Livingstone Academy Autism Center
Valrico, FL
Teachers Assistant
October 2016 - Present

Provide One-On-One support for students with Autism Spectrum Disorder

Utilize alternative means of communication for non-verbal students

Monitor classrooms and lunchrooms with 30+ students at a time

Record and Analyze Data

Follow Individualized Education Plans and report progress to lead teacher, parents
and administrators

Abide by HIPPA laws and regulations regarding private and classified information
Ramstein American High School (GS -04)
Ramstein, Germany
Special Education Teachers Assistant/Head Cheerleading Coach August 2014-March 2016

Analyze student records, files and reports

Create and Modify Lesson Plans

Plan and Organize fundraising events

Reinforce independent thinking, problem solving and goal setting

Advocate for student needs and provide support for teachers and students in all
classroom settings

Make copies, organize files, fax documents, operate a copy machine, and maintain
records of student progress

Update classified Data in Databases

MANAGEMENT/CUSTOMER SERVICE
Healthfit24
Ramstein, Germany
Juicebar Manager
January 2013-June 2014

Manage high-volume customers, answer questions, and provide excellent customer

service

Handle customer complaints and concerns

Ensure standard clerical procedures were carried out for monetary exchange, bank
deposits, inventory, timecards and staff education

Coodinate interviews and assist in hiring process

Create schedules and maintain log of employee hours

Present instruction of sales strategies in classroom environments

Prepare agenda, files, reports and materials for staff meetings and training sessions

Operate and answer telephones, transfer phone calls, and take messages

Order materials, maintain invoices, handle monetary exchanges, and provide

receipts

Collect monetary payments, write receipts and log payments

SALES
Home Shopping Network
St. Petersburg, FL
Work at Home Sales Representative
October 2016 - Present

Field high-volume inbound calls

Provide an energetic and positive customer experience

Promote sales and upsells

Meet Performance Indicators including Average Handling Time, Quality,

Compliance and Upsells

Communicate effectively with customers, co-workers and supervisors