Section 7 TEST & TROUBLE SHOOTING

SECTION 7 TEST & TROUBLE

SHOOTING

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gWEB

NOTES

Section 7 TEST & TROUBLE SHOOTING

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SECTION 8 TEST & TROUBLE SHOOTING

To test if GNW / RTG is sending the right data you can use the Windows application named
HYPERTERMINAL.
It will give you the possibility to:
Validate the GNW/RTG Output (Com, Speed)
Validate the UNITs of the data out
Create a TEXT file of the Output for debugging
SERIAL
HARDWARE
Unplug the cable 304.XB.194 from the back of the RTG/GNW and connect the 700.AI.627
cable from GNW/ RTG to GNE/TDC computer
SOFTWARE
Start the MSendGWEB client on GNW/RTG
On GNE/TDC Click on START Programs/Accessories/Communications/Hyperterminal

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NB:
If its the first time that Hyperterminal is open then you arrive to this screen 1., otherwise you
will arrive a dialog box asking for Connection Description Name. Enter Name press Ok and
you arrive to Screen 3.
Serial Link

1. Enter 1 for code Area. Press OK

2. Press Ok

3. Choose the media used: Com 1 2. Press

OK

4. Select 9600 for the Bits per Second.

Press Ok

Section 7 TEST & TROUBLE SHOOTING

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5. If the connection is correct you will see

the WITS stream

6. You can save the data stream in a file

by selecting Capture Text option.
Choose a Name file. The capture will
start. To stop close Hyperterminal or in
Capture TEXT select STOP.

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TCPIP
To test a connection in TCPIP, you can send data to hyperterminal on a computer
connected on the same network or to the same PC using LocalHost address (

When you close the Application, the software will ask you save or not the connection
properties. Save it. The connection will be available under:
Start\Programs/Accessories/Communications/Hyperterminal

UNITS
Metric DATA

In Hyperterminal, the wits will contain the same data you see on the RTM screen.

API or MIXED DATA

In Hyperterminal, the wits stream will contain the Database raw data( Metric).
To chech if the value is correct apply the Unit.dat Coefficient

RTM Value = Coefficient Unit.dat x Wits Value + Offset Unit.dat

WITSML LITHO

Section 7 TEST & TROUBLE SHOOTING

Output Example
Cuttings Description
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE witsml PUBLIC "./witsml.dtd"
"./witsml.dtd">
<witsml>
<mudLog>
<geologyInterval>
<mdTop uom="m">1615.0</mdTop>
<mdBot uom="m">1615.0</mdBot>
<lithology>
<code>35</code>
<lithPc>90.0</lithPc>
</lithology>
<lithology>
<code>3</code>
<lithPc>10.0</lithPc>
</lithology>
</geologyInterval>
</mudLog>
</witsml>
Column Litho
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE witsml PUBLIC "./witsml.dtd"
"./witsml.dtd">
<witsml>
<mudLog>
<geologyInterval>
<mdTop uom="m">1709.0</mdTop>
<mdBot uom="m">1709.0</mdBot>
<lithology>
<code>35</code>
<actual>0</actual>
</lithology>
</geologyInterval>
</mudLog>
</witsml>
Description Litho
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE witsml PUBLIC "./witsml.dtd"
"./witsml.dtd">
<witsml>
<mudLog>
<geologyInterval>
<mdTop uom="m">4387.0</mdTop>
<mdBot uom="m">4387.0</mdBot>

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<description>Sand : fine, colmated,test
</geologyInterval>
</mudLog>
</witsml>

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</description>

Example RT COmment
?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE XMLStream PUBLIC "./RtgWitsXml.dtd"
"./RtgWitsXml.dtd">
<XMLStream>
<RtgWitsComment>
<nameChannel>GEO_COMMENT</nameChannel>
<nameAlias>GEO_COMMENT</nameAlias>
<typeTrigger>dTim</typeTrigger>
<dTim>20041129 100110</dTim>
<valueChannel>FLOW CHECK</valueChannel>
</RtgWitsComment>
</XMLStream>

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TROUBLE SHOOTING WITS

WITS Launcher doesnt
start

No client present in
WITS LAUNCHER

GWEB client does

start

No data coming out

from GNW / RTG (No
refresh on GWEB)

Data coming out of

GNW/RTG but no
display on GWEB

Wrong display on
GWEB
Conversion or wrong
data

Check if OS agent is open

Check if GNW/RTG application is running correctly
=> Led flashing green
Check if TCPIP service is running on GNW/RTG
Check if GEOSERC.FIC has the right PATH
Check if SYS & TIME are mapped
Restart the computer Start GNW /RTG. Start WITS
LAUNCHER
Re install GNW/RTG (Contact first your Technician)
Check the contents of the directory c:\WitsNT\Db
Copy the content of c:\WitsNT\Savedb in
c:\WitsNt\db. Restart WITS Launcher
Restore with the application the WITS backup
from the server
Re install GNW /RTG (Contact first your Technician)
Check the contents of the directory c:\WitsNT\Db
Check the contents of the directory
c:\WitsNT\MSendGWEB_SND.TXT
Start another Client to check the result
Restore with the application the WITS backup
from the server
Re install GNW /RTG (Contact first your Technician)
Stop GWEB client, Restart Client
Stop Wits Launcher, Restart Wits Launcher, start
GWEB client
Reboot GNW/RTG, start Wits Launcher, start GWEB
client
Check the wiring of the serial cable.
Check in device manager that the Com port is
actually active
Use HyperTerminal to check the Com output
Try another Com
Re install GNW /RTG (Contact first your Technician)
Check the wiring of the serial cable.
Try to Ping the IP address of the Gateway and the
converter from a computer
Connect on the same network ( in command Prompt
type : ping Ip address )

GWEB
manual
ALS v2.2
L4.5

Use HyperTerminal to check the WITS Stream. Create

a Capture file
Compare with the RTM data
Modify the MsendGWEB_SND.TXT to have the right
parameter

GWEB
manual
ALS v2.2
L4.5

GWEB
manual
ALS v2.2
L4.5
GWEB
manual
ALS v2.2
L4.5

GWEB
manual
ALS v2.2
L4.5

GWEB
manual
ALS v2.2
L4.5

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Notes

NOTES