SUMMER TRAINING REPORT

ON
COMPARISON OF HOME LOAN SCHEME
OF DIFFERENT BANKS

SUBMITTED TO
SUBMITTED BY
Ms. Deep Shikha mam

Samarjeet Kumar

( Head of Department)

Roll no. 1567070096

IIIrd Sem

ON

COLLEGE

LUCKNOW MODEL INSTITUTE OF MANAGEMENT

MOHANLALGANJ LUCKNOW (U.P)

(Affiliated to AKTU)
2015-17

MOHANLALGANJ LIUCKNOW
Affiliated to Dr. A P J Abdul kalam Technical university
Lucknow
Ref. No..........................................
Date........................................

Sub: Summer Training Of MBA Student

To
.................................................... .....
............................................................
............................................................

Dear Sir /Madam,

Lucknow Model institute of management Studies is one of
the upcoming at lucknow
which Prepare MBA Students for industry
focused work . The institute currently offers Master of Business
Administration . Institute organised industry workshop, seminars and
other related activities to equip students with hands on experience of
functioning Industry environment.
As part of MBA curriculum ,a student is require to undergo 6-8
week Training in order to understand various industry function and
requirement &get familiar environment.

Mr./Ms............................................................................................................
....is pursuing MBA from our college and want to be trained at your
esteemed organization . We hereby look for your support in providing
summer training to 3nd Sem. MBA student at your esteemed organization.

Thaking You

Your sincerely

ACKNOWLEDGEMENT
Perfect is the famous saying and when a person get practical experience under the guidance
of expert of the respective field, the knowledge gained is priceless.
With the sense of great pleasure and satisfaction, I present this project report entitled
COMPARISON OF HOME LOAN SCHEME OF DIFFERENT BANKS completing a
task successfully is never a man efforts similarly completion of this report is the result of
invaluable support and contribution of number of the peoples in direct and indirect manner.
In the light of foregoing, first of all my heartfelt great fullness and thanks goes to Mr.
SUMIT SURI as a MANAGER of HDFC LIMITED for giving opportunity to work for his
highly esteemed organization and for being a constant source of inspiration and guidance
throughout the project. Without his able support the project would not have seen the light of
the day.
At this juncture, I would also like to thank all the other team members of the HDFC
LIMITED. Without their indispensable cooperation, the project wont have been completed
within the stipulated time period. Finally I would like to thank the staff of other home loan
provider banks, without whose cooperation in providing the data for the project would have

been impossible.
Perfect is the famous saying and when a person get practical experience under the guidance
of expert of the respective field, the knowledge gained is priceless.
With the sense of great pleasure and satisfaction, I present this project report entitled

COMPARISON OF HOME LOAN SCHEME OF DIFFERENT BANKS

completing a task successfully is never a man efforts similarly completion of this report is
the result of invaluable support and contribution of number of the peoples in direct and
indirect manner.
In the light of foregoing, first of all my heartfelt great fullness and thanks goes to Mr.
SUMIT SURI as a MANAGER of HDFC LIMITED for giving opportunity to work for his
highly esteemed organization and for being a constant source of inspiration and guidance
throughout the project. Without his able support the project would not have seen the light of
the day.
At this juncture, I would also like to thank all the other team members of the HDFC
LIMITED. Without their indispensable cooperation, the project wont have been completed
within the stipulated time period. Finally I would like to thank the staff of other home loan
provider banks, without whose cooperation in providing the data for the project would have
been impossible.

PREFACE
Modern organizations are highly complex ad dynamics systems. They operate under very
turbulent social economic and political environment. They are required to reconcile several
incompatible goals. Conflicting roles and divergent interest they are also fraught with the use
risk and uncertainties, hence tactful management of such organization to plan to execute
guide, coordination and control the performance of people to achieve predetermined goals.
Management has to keep the organization vibrant moving and in equilibrium. It has to
achieve goal which themselves are changing it is therefore a problem highly complex and
ticklish.
This information will be asset to marketing manager in making effective decisions. The
researches are used to acquire and analyze information and to make suggestions to
management as to how marketing problems should be solved.
The marketing research is the process which links to manufacturer, dealers and individuals
through information in important part of curriculum of M.B.A. programme is project taken
by the students to institute under which he or she is studying, after completion of third

semester of the programme.

The objective of this project is to enable the students to understand the application of the
academics in the real business life. I am fully confident that this project report will be
extremely useful to the management.

INTRODUCTION
The roof over ones head and ground beneath ones feet count as the bare necessities of life.
Theres nothing quite like owing a home, however humble to give that warm and glowing
feeling. But when one buys a home, one has much more than a feel good purchase in mind!
Its also a crucial investment decision, perhaps the biggest spending decision of ones life.
There are ample opportunities today for young salaried investors to plan their moves early
and buy a house at right time- and at right price. In the process, not only do they fulfill that
cherished dream of owing a house, but also put themselves on the path to acquiring property
that would meet the needs and aspirations of their growing family, even as it leads to wealth
creation. Every individual aspires to own a home. But many either spend a lifetime saving to
purchase a house or exhaust money on monthly house rents.
Take a house loan and let the monthly rent (easily converted into affordable EMIs)
build dream home.

OBJECTIVE OF THE STUDY:

The main objective of the study is to find out the tariff changes charges by other banks in
comparison to HDFC bank.
The aim of the study is to help HDFC to know where it lacks in loans and how for the
performance of other banks is better so that HDFC figure out the common problems
being faced by the customers while dealing in the loan department so that further
HDFC can improve its services and schemes offered by them to their customers.
PROFITABLE PROPOSITION
The overall demand in residential sector has grown by about 7-8% in the past few months as
compared to the same period last year. The growth is on account of two main factors:
One, income tax exemption.
Two, with no similar rebates available for individuals in the high income group, they
are creating a second asset.
Add to this the stable property prices over the last year and plunging interest rates, planning
for dream,] home could not have been better timed. Rock-bottom interest rates,
standardization of periodicity of interest calculation across lenders (which make it easier to

compare loans), lower interest charges, waiver of loan application processing fee and a
customer friendly attitude is reason enough to celebrate the ascension of the home loan
consumer as the king.
In response, private players like ICICI Bank, IDBI Bank, Standard Chartered Bank and few
others too lowered their rates.

Market leader HDFC also brought down its interest rate to 8.75% very recently, to participate
in the interest rate war. If one is still not satisfied with the lowered loan rates theres more.
Some industry watchers believe that the floating home loan rate will slip to 8% for long term
loans another two or three years.
Most banks have changed the way the interest is calculated from annual rest to monthly rests.
Under the annual rest method, the EMIs (equal monthly installment) one pay through a year,
are factored in as part-repayment of the principal component only at the end of each year. In
other words one has to pay interest even on the installments one has paid until they are
reduced from the principal at the end of each year. Under monthly rests, the principal is
lowered by the appropriate amount each month. The thumb rule being that the more
frequently interest is calculated, the better for the creditor.

OBJECTIVE OF THE STUDY:

The main objective of the study is to find out the tariff changes charges by other banks in
comparison to HDFC bank.
The aim of the study is to help HDFC to know where it lacks in loans and how for the
performance of other banks is better so that HDFC figure out the common problems
being faced by the customers while dealing in the loan department so that further
HDFC can improve its services and schemes offered by them to their customers.
PROFITABLE PROPOSITION
The overall demand in residential sector has grown by about 7-8% in the past few months as
compared to the same period last year. The growth is on account of two main factors:
One, income tax exemption.
Two, with no similar rebates available for individuals in the high income group, they
are creating a second asset.
Add to this the stable property prices over the last year and plunging interest rates, planning

for dream,] home could not have been better timed. Rock-bottom interest rates,
standardization of periodicity of interest calculation across lenders (which make it easier to
compare loans), lower interest charges, waiver of loan application processing fee and a
customer friendly attitude is reason enough to celebrate the ascension of the home loan
consumer as the king.
In response, private players like ICICI Bank, IDBI Bank, Standard Chartered Bank and few
others too lowered their rates.
Market leader HDFC also brought down its interest rate to 8.75% very recently, to participate
in the interest rate war. If one is still not satisfied with the lowered loan rates theres more.
Some industry watchers believe that the floating home loan rate will slip to 8% for long term
loans another two or three years.
Most banks have changed the way the interest is calculated from annual rest to monthly rests.
Under the annual rest method, the EMIs (equal monthly installment) one pay through a year,
are factored in as part-repayment of the principal component only at the end of each year. In
other words one has to pay interest even on the installments one has paid until they are
reduced from the principal at the end of each year. Under monthly rests, the principal is
lowered by the appropriate amount each month. The thumb rule being that the more
frequently interest is calculated, the better for the creditor.

HDFC added monthly rests on its fixed interest loans apart from annul rests. As a result the
fall in the EMIs on fixed interest loans (where the interest rate is constant for the entire
tenure of the loan, irrespective of the changes in the lending rates) is more pronounced than
on floating rate loans (where the loan interest rate varies with the changes in the interest rate).
For example, the EMI on a fifteen year fixed interest loan for Rs. 15 lakh has come down by
Rs. 15 lakh has come down by Rs. 840, the corresponding fall in the EMI on a floating rate
loan is only 4165. apart from lowering the cost of ones loan, the switchover to monthly rests

has another advantage : it makes it easier to compare loans. tenure of the loan, irrespective of
the changes in the lending rates) is more pronounced than
on floating rate loans (where the loan interest rate varies with the changes in the interest rate).
For example, the EMI on a fifteen year fixed interest loan for Rs. 15 lakh has come down by
Rs. 15 lakh has come down by Rs. 840, the corresponding fall in the EMI on a floating rate
loan is only 4165. apart from lowering the cost of ones loan, the switchover to monthly rests
has another advantage : it makes it easier to compare loans.

HOME LOAN
Home loans are loans you have access to, depending on whether you want to buy or build a
house and can also be used to repair or extend an existing house.
Who can avail of these loans?
According to lending institutions, any Indian resident who is over 21 years of age at
the beginning of the loan and below 65at its maturity can avail of the loan. Salaried
Employees as well as Self- Employed citizens can apply. NRI Salaried and RBI Self

Employed, under RBI guidelines, can approach only nationalized banks and other HDFC for
loans.
Why should one option for a loan to buy a house?

Taking a loan seems like a good option when the money at hand is insufficient to buy the
house of your dreams. Consider couples in their twenties and thirties. They enjoy a good
income currently, buy their accumulated capital isnt enough to purchase a house. Whereas a
home loan can give them access to capital their current earnings.
Also, if you take a 10 years old loan when you are thirty, you could repay it by the time
youre forty. So you dont have to be burdened with the interest and are free to plan your
retirement savings.
The Quantum of loan that one can avail of :

Loan sanctioned depend on your repayment capacity which is based on your current
income and your future repayment capacity. You would include your spouses name to
enhance the loan amount.The maximum loan can be sanctioned varies with each
bank/institutions and ranges from Rs.10 lakhs to Rs. 1 crore.
Benefits of taking a home loan:

A home loan is very different from a personal loan like a car loan for instance. You can
utilize a home loan for financing an asset that will hold its value and even appreciate over the
period of the loan. Though its price could fluctuate in the short terms, Total Estate will show
capital appreciation over the years. The value of your house generally while the loan remains
constant. If you had opted to wait, save up and buy a house, it would, in the long run cost you
much more; home loans also come with many tax benefits.

Tax benefits of taking a home loan:

The income tax authorities look with favor upon those servicing a housing loan from
specified financial institutions. And, it is up to you to be wise enough to take advantage of
this.
Section 24 of the Income Tax:
Interest on loan till Rs.1.5 lakhs per annum is exempted form income tax (under section
23/24(1) of the Income tax act).
Section 88 of Income Tax Act:
You get a 20% rebate on repayment of principle during a financial year. Once again, over the
years, the principle repayment eligible for rebate has been enhanced from Rs.10,000 to the
current limit of Rs.20,000 Stamp duty, registration fee or transfer of such house property to
the assesses is also considered under this amount.
Financial Institutions, which give, home loans:

Leading Banks Housing finance companies

FINANCIAL IMPLICATIONS OF AVAILING A LOAN (SMALL OR BIG)
There are several expenses involved apart from repayment of the actual loan amount:
1.
Processing fees- A processing fee (PF) is charges at the time of
submission of the
application form and covers expenses incurred for processing the
application form. This fee
has to be paid upfront by the customer in some cases, it is nonrefundable.
2.

Administration fees- to meet operating expenses.

3.
Pre-EMI- A simple interest calculated on the disbursement amount in
case of a plot

under construction.
4.
EMI- The EMI is an abbreviated form of the equated money
installment and is simply
referred to as monthly installment in common parlance. And, being a selfexplanatory term
that is exactly what it is. The amount you will have to pay you financier
every month when
repaying your loan. Being a monthly payment, at the end of the year, you
would have paid 12
EMIs.
capital appreciation over the years. The value of your house generally
while the loan remains
constant. If you had opted to wait, save up and buy a house, it would, in
the long run cost you
much more; home loans also come with many tax benefits.
Tax benefits of taking a home loan: The income tax authorities look with
favor upon those servicing a housing loan from
specified financial institutions. And, it is up to you to be wise enough to
take advantage of
this.
Section 24 of the Income Tax:
Interest on loan till Rs.1.5 lakhs per annum is exempted form income tax (under section
23/24(1) of the Income tax act).
Section 88 of Income Tax Act:
You get a 20% rebate on repayment of principle during a financial year. Once again, over the
years, the principle repayment eligible for rebate has been enhanced from Rs.10,000 to the
current limit of Rs.20,000 Stamp duty, registration fee or transfer of such house property to
the assesses is also considered under this amount.
Financial Institutions, which give, home loans:

Leading Banks Housing finance companies

FINANCIAL IMPLICATIONS OF AVAILING A LOAN (SMALL OR BIG)
There are several expenses involved apart from repayment of the actual loan amount:
1.

Processing fees- A processing fee (PF) is charges at the time of submission of the

application form and covers expenses incurred for processing the application form. This fee
has to be paid upfront by the customer in some cases, it is non-refundable.
2.

Administration fees- to meet operating expenses.

3.

Pre-EMI- A simple interest calculated on the disbursement amount in case of a plot

under construction.
4.

EMI- The EMI is an abbreviated form of the equated money installment and is simply

referred to as monthly installment in common parlance. And, being a self-explanatory term

that is exactly what it is. The amount you will have to pay yo u financier every month when
repaying your loan. Being a monthly payment, at the end of the year, you would have paid 12
EMIs.

1.

Processing fees- A processing fee (PF) is charges at the time of submission of the

application form and covers expenses incurred for processing the application form. This fee

has to be paid upfront by the customer in some cases, it is non-refundable.

2.

Administration fees- to meet operating expenses.

3.

Pre-EMI- A simple interest calculated on the disbursement amount in case of a plot

under construction.
4.

EMI- The EMI is an abbreviated form of the equated money installment and is simply

referred to as monthly installment in common parlance. And, being a self-explanatory term

that is exactly what it is. The amount you will have to pay yo u financier every month when
repaying your loan. Being a monthly payment, at the end of the year, you would have paid 12
EMIs.

TYPES OF LOANS AVAILABLE

Broadly two types- fixed rate and variable rate loans; while the former deals with a fixed
rate
of interest over the entire duration of the loan, the latter has the rate of interest changing
according to the fluctuations in the market.
LOAN THAT ONE CAN AVAIL
Up to 85-90% of the total cost based primarily upon the individuals payback capacity.
GENERAL CONDITIONS THAT GOVERN A HOME LOAN:

These are likely to vary with respect to the different types of housing loans:
The maximum period of the loan is nor mally fixed by HFIs. However, HFIs do
provide for different tenors with different terms and conditions.
The Installment that you pay is normally restricted to amount 45% of your monthly
gross income.
You will be eligible for a loan amount, which is the lowest as per your eligibility.
This is calculated on the basis of your gross income and payback capabilities.
Some HFIs insist on guarantees from other individuals for due repayment of your
loan. In such cases you have to arrange for the personal guarantee before the
disbursement of your loan tasks place.
Most HFIs have a panel of lawyers who go through your property documents to
ensure that the documents are clear and are not misrepresented. This is an added
benefit that you get when you avail of a loan from an HFI.
You repay the loan either through Deduction against Salary, Post dated cheques, and
standing instructions or by Cash/DD.
WHAT ALL ONE CAN TAKE THE LOAN FOR?

There are different types of home loan tailored to meet ones needs heres all some of them.
Home purchase loan: This is the basic home loan for the purchase of new home.
Home improvement loans: These loans are given for implementation repair works &
renovation in a home that has already been purchased by the client.
Home construction loan: This is available for the construction of new home.
Home extension loan: This is given for expanding or extending an existing home for
e.g.: addition of an extra room etc.
Home conversion loan: This is for those who have financed the present home with
home loan & wish to purchase& move to another home for which some extra funds
are required through home on version loan ,existing loan is transferred to the new home
including the extra amount required eliminating the pre payment of the
previous loan.
Land purchasing loan: this loan is available for the purchasing of land for both
construction and investment purpose.
Bridge loan: these are designed for those people who wish to sell the existing home
& purchase another one. The bridge loan help finance the new home, until a buyer is
found for the home.

Have include the extra amount required eliminating the pre payment of the previous Loan.
Land Purchasing Loan :-this loan is available for purchasing of Land for both construction
And investment purpose
Bridge Loan:- these are designed for those people who wish to sell the exiting home

&

purchase another one. The bridge loan help finance the new home .until a
buyer is found for the home.

HDFC BANK
INTRODUCTION
HDFC (Home Development Finance Corporation) Home Loan, India have been serving the
people for around 3 decades and providing various housing loan according to their varied
needs at attractive and reasonable interest rates. Owing to their wide network of financing,
HDFC Home Loans provide services at doorstep and helps you find a home as per your
requirements.
COMPANY PROFILE
HDFC Limited founded in 1997 by Ravi Maurya and Hansmukh bhai Parekh, is an Indian
NBFS focusing on home loans. HDFC operates through almost 450 locations throughout the
country with its corporate head quarters in Mumbai, India. HDFC also has an international
office in Dubai, UAE with service associates in Kuwait. HDFC is the largest housing
company in India for the last 27 years.
HDFC was amongst the first to receive an in principal approval from RBI to set up a bank in
the private sector, as a part of the RBIs liberalization of the Indian banking industry. It was
incorporated on 30 th august 1994 in the name of HDFC Bank Limited, with its registration
office in Mumbai. HDFC began its operations as a scheduled commercial bank on 16 th
January 1995.
ABOUT THE PROMOTER
HDFC, the promoter, is Indias premier housing finance company and enjoy an impeccable
track record in India as well as in international markets.
Since its inception in 1997, HDFC has maintained a consistent growth in its operation and
profitability. Its outstanding loan portfolio covers over a million dwelling units. HDFC has
developed significant expertise in retail mortgage loans to different market segment and also

has a large corporate client base in relation to its housing related credit facilities and its
investment in portfolio.
With its tremendous brand equity, the strong reputation in the Indian and international
financial services market, large shareholder base and unique consumer franchise, HDFC was
ideally positioned to promote a bank in the
Indian environment. HDFC (together with its fully owned subsidiary HDFC Investment
Limited) owns about 31 % of the equity. They had started with a strategic alliance with the
Natwest group in UK with 20% equity, which has divested later on. The bank has also signed
a memorandum of understanding for strategic business collaboration with chase Manhattan
Bank in Feb. 2, 1999.

BUSINESS PHILOSOPHY
The mission of the HDFC Bank is to be world class Indian bank. This would imply a bank
that would meet various financial needs of its customers in a convenient and cost effective
manner at international standard of service.
The bank seeks to achieve the status of a preferred organization among its major
constituents- customers, shareholders, regulators, employees, suppliers etc. while
maintaining the highest level of integrity and corporate governance.
The business philosophy at HDFC bank is based on four core values: operational excellence,
customer focus, and product leadership and people competitors.
The Bank faces the strong competition in all of their principal lines of business. Their
primary competitors are large public sector banks, other private sector banks, foreign banks
and in some product areas, non-banking financial institutions.
WHOLESALE BANKING
Principal competitors in wholesale banking are public and new private sector banks as well
as foreign banks. The large public sector banks have traditionally been the market leaders in
the commercial lending. Foreign banks have focused primarily on serving the needs of
multinational companies and the Indian corporations with cross- border financing
requirements including trade, transactional and foreign exchange services, while the large
public sector banks have extensive branch networks and large local currency funding
capabilities.
RETAIL BANKING
In retail banking, their principal competitors are the large public sector banks, which have
much larger deposit bases and branch networks,, other new private sector banks and foreign
banks in case of retail loan products. The retail deposit shares of the foreign banks are quite
small in comparison to the public sector banks, and have also declined in the last five years,

which we attribute principally to the competition from new private sector banks. However,
some of the foreign banks have a significant presence among non-resident Indians and also
compete for non-branch based products such as auto loans and credit cards. They face
significant competition primarily from foreign banks. In provision of debit cards and also
expect to face competition from foreign banks when we begin offering credit cards. In mutual
fund sales and other investment related products, their principal competitors are brokers and
foreign private banks.

TREASURY
In treasury advisory services for corporate clients, the compete principally with foreign
banks in foreign exchange and derivatives trading as well as SBI and other public sector
banks ion the foreign exchange and money market business.
LOANS
HDFC brings back you a wide range of loans to cater your financial needs.
The bank offers the following loans:
1) Personal loans.
2) Consumer loans.
3) Auto loans
4) Loans against shares
5) Loans against RBI bonds
6) Loans against insurance policy
7) E- Instant loans give the facility of loans approval in the 60 second on the internet.
8) HDFC has offices spread all over the country. This extensive network helps HDFC in
providing services to large and well spread out clients. This network of
interconnected offices (on data circuits) helps HDFC to process application for
purchase of property anywhere in India. HDFC has further established an office in
Dubai and service associates in Kuwait, Oman and Quarter to make to easier for
Middle East based non-resident Indians to apply for loan to HDFC-India.
9) HDFC is pioneer of housing finance in India and has been a leader in business for the
last 23 years. HDFC has vast experience and a very committed and skilled staff to
handle housing loan applications and solving customer problems.

HDFC LOAN SCHEME PURPOSE

HDFC Limited offers loans for the following purposes:

Land purchase
Home construction/purchase
Home extension
Home improvement loans
Short-term bridge loans
Non-resident premises loans for professionals.

LOAN AMOUNT
You can avail of maximum of up to 85% of the cost of the property, including the cost of the
land.
LOAN TENURE
You can repay the loan over a maximum period of 20 years under both FRHL and ARHL.
Repayment will not ordinarily extend beyond your age of retirement (if you are employed) or
on your reaching 65 years of age, whichever is earlier. However, HDFC will endeavor to
determine the repayment period to suit your convenience.

RATE OF INTEREST
The rate of interest of HDFC is 8.75%.under the monthly rest option, interest is calculated on
monthly rests. Principal repayment is credited at the end of every month.
At HDFC you have the choice between the normal FRHL and the innovative ARHL.
Alternatively you can also avail the part of the loan under FRHL and balance under ARHL.
HDFC also offers you the option to switch between schemes for the nominal fee. Interest
rates on ARHL will be linked to HDFCs Retail Prime Lending Rate (RPLR) which currently

is 13.75% .The rate on your loan will be revised every three months from the date of first
disbursement, if there is a change in RPLR, i.e. the interest rate on your loan may change.
However, the EMI on the home loan disbursed will not change. (if the interest rate increases,
the interest component in an EMI will increase and the principal component will reduce,
resulting in an extension of the term of the loan, and vice versa when the interest rate
decreases).customer will be provided with an annual statement indicating the details of the
interest and principal payment made during the year.

SECURITY
Security for the loan normally is first mortgage of the property to be financed and/or such
other collateral security as may be necessary. Interim security may be required, if the
property is under construction. Collateral or interim security could be assigned to HDFC of
life insurance policies, the surrender value of which is at least equal to the loan amount,
guarantees from sound and solvent guarantors, pledge of shares and such other investments
that are acceptable to the HDFC.
Loans from HDFC are available even if you are availing a housing loan from your employer.
HDFC has already entered into arrangements with several employers enabling employees to
avail of loans both from the employer as well as HDFC for the same property. Please do
ensure that the title of the property is clear, marketable and free from encumbrance. To
elaborate there should not be any existing mortgage, loan or litigation which is likely to
affect the title to the property adversely.
DOCUMENTS/SUPPORTING DOCUMENTS TO BE ATTATCHED:
FOR ALL THE APPLICANTS:
1) Allotment letter of the o-operative society/association of the apartment owners.
2) Copy of approved drawings of proposed construction/purchase/extension.
3) Agreement for sale/sale deed/detailed cost estimate from architect/engineer for the

property to be purchased/constructed/extended/renovated.
4) If you have been in your present employment/business or profession for less than a
year, mention an a separate sheet details of the of the occupations for previous five
years, giving position held, reason for change and period of same.
5) Applicable processing fees.
6) Proof of residence: attested copy of any one of the following:
a) Ration card
b) Passport
c) Driving license
d) Voters identity card
e) Current telephone bill/electricity bill/gas bill
7) Proof of identity: attested copy of ay one of the following:
a) Passport
b) Driving license
c) Voters identity car5d identity card issued by the employer (if employed in
state/central government)
d) PAN card
8) Certificate of loan outstanding issued by the lender (for refinance cases only)
9) Any other information regarding your repayment capacity that is necessary and will
assist HDFC in appraising the loan proposal.
ADDITIONALLY
IF YOU ARE EMPLOYED:
1) Verification of the employment form with only part I filled in.
2) Latest original salary slip/salary certificate showing all deductions.
3) If your job is transferable, permanent address where correspondence relating to the

application can be mailed.

4) A letter from your employer agreeing to deduct the EMI towards the repayment of the
loan from your salary. This will expedite the processing of your loan application.
5) Your updated original bank pass book/s or original bank statement/s showing salary
and saving entries for the last six months.
6) A photo-copy of your Form-16 (issued by your employer) for the last assessment
year.
DOCUMENTS/SUPPORTING DOCUMENTS TO BE ATTATCHED:
FOR ALL THE APPLICANTS:
1) Allotment letter of the o-operative society/association of the apartment owners.
2) Copy of approved drawings of proposed construction/purchase/extension.
3) Agreement for sale/sale deed/detailed cost estimate from architect/engineer for the
property to be purchased/constructed/extended/renovated.
4) If you have been in your present employment/business or profession for less than a
year, mention an a separate sheet details of the of the occupations for previous five
years, giving position held, reason for change and period of same.
5) Applicable processing fees.
6) Proof of residence: attested copy of any one of the following:
a) Ration card
b) Passport
c) Driving license
d) Voters identity card
e) Current telephone bill/electricity bill/gas bill
7) Proof of identity: attested copy of ay one of the following:
a) Passport

b) Driving license
c) Voters identity car5d identity card issued by the employer (if employed in
state/central government)
d) PAN card
8) Certificate of loan outstanding issued by the lender (for refinance cases only)
9) Any other information regarding your repayment capacity that is necessary and will
assist HDFC in appraising the loan proposal.
ADDITIONALLY
IF YOU ARE EMPLOYED:
1) Verification of the employment form with only part I filled in.
2) Latest original salary slip/salary certificate showing all deductions.
3) If your job is transferable, permanent address where correspondence relating to the
application can be mailed.
4) A letter from your employer agreeing to deduct the EMI towards the repayment of the
loan from your salary. This will expedite the processing of your loan application.
5) Your updated original bank pass book/s or original bank statement/s showing salary
and saving entries for the last six months.
6) A photo-copy of your Form-16 (issued by your employer) for the last assessment
year.

IF YOU ARE SELF EMPLOYED:

1) Balance Sheets and Profit & Loss Accounts of the business/profession along with
copies of individual income tax returns for the last three years certified by the
Chartered Accountant.
2) A note giving information on the nature of your business/profession, form of
organization, clients, suppliers, etc.
3) Copies of individual tax chalans for the last three years
4) Copy of advance tax chalan (if any)
5) Your updated original Bank Pass Book/s or Original Bank Statement/s showing
saving s entries for the last twelve months.
TAX BENEFIT
You are eligible for certain tax benefits on principal and interest components of a loan under
the Income Tax Act, 1961.
ELIGIBILITY
The repayment capacity as determined by the HDFC will help in deciding how much we can
borrow (the cost of the property or Rs.1crore whichever is lower). Repayment capacity takes
into consideration factors such as income, age, qualifications, number of dependents,
spouses income, assets, liabilities, stability and continuity of occupation and saving history.
And, of course, HDFCs main concern is to make sure you can comfortably repay the amount
you borrowed.
ABOUT THE PRODUCT
HDFCs Home Loans offers you various unique benefits and are easy to arrange and
repayable in easy monthly installments. The terms of the loan can be structured according to
the customer requirement.

Home loans can be applied for by either individually or jointly. Proposed owner of the
property, in respect of which the loan is being sought, will have to be co-applicants.
However, the co-applicants need not be co-owners. Loans can avail up to a maximum of 85%
of the cost of the property (including the cost of the land). HDFC lends up to a maximum of
Rs. 10000000 on a home loan to an individual. You can repay the loan over a maximum
period of 20 years. They determine the loan amount after evaluating the repayment capacity
of the individual. HDFCs main concern is to help individuals comfortably repay the
borrowed amount.

SUPERIOR PROCESSING CAPACITY:

HDFC has over the years invested substantially into the computer systems and training. This
has enabled HDFC to respond to customer needs and build up capabilities to approve loan on
the spot or disburse them fast.
BRANCH NETWORK:
HDFC has offices spread all over the country. This extensive network helps HDFC in
providing service to large and well spread out clients. This network of interconnected offices
(on data circuits) helps HDFC to process applications for purchase of property anywhere in
India. HDFC has further established an office in Dubai and service associates in Kuwait,
Oman, Qatar, Bahrain and Saudi Arabia to make it easier for Middle east based non-resident
Indians to apply for the loan to HDFC-India.
EXPERIENCED TRAINED STAFF:
HDFC is a pioneer of housing finance in India and has been a leader in the business for the
last 25 years. HDFC has vast experienced and very committed and skilled staff to handle
housing loan applications and solving customer problems.
FREE COUNSELLING:
HDFC believes that it is in the business of providing solutions to an individuals need for
owing a house, and not just in the business of providing finance. Keeping this in mind HDFC
will provide free counseling to on how and where to buy a house in India (property services)
or what are the prices and trends in the real estate market or what precautions one should take
before buying a house. This service is offered at any of the HDFCs offices.
LEGAL AND TECHNICAL GUIDANCE:
HDFC has qualified legal and technical staffs who liaise with developer to collect and
scrutinize the property documents and permissions. We have master files of most projects
being developed by the reputed developers. It has always been HDFCs endeavor to protect

the interest of the borrower, as we believe that the buying a house is one of the most
Important decisions in this life.
FLEXIBLE (CUSTOMIZED) REPAYMENT SCHEMES:
Keeping in mind the fact that each individual has unique problem requiring unique solution,
HDFC has developed various repayment options like Step Up Repayment Facility (SURF),
Flexible Loan Installment Plan (FLIP) Balloon Payment plan and Structured Repayment
Plan.
HDFC and when he wants to repay minimum leftover or remaining amount of the loan in the
form of still smaller EMIs.
The EMI Chooser 2
This plan is an extension of the aforementioned plan .In this plan HDFC helps the Applicant
This plan is an extension of the aforementioned plan .In this plan HDFC helps the Applicant
by letting him choose two EMIs .This means that the Applicant can select the amount that he
wants two pay for both the First and the Second terms of his repayment schedule

STEP UP REPAYMENT FACILITY

HDFC Ltd. has a hitherto with you, right through .This statement HDFC proves time and
Again by developing close relationship with individual customers and by constantly
Developing and marketing in the market new and innovative products that increase the
Comfort level of the customers. Along the same philosophy HDFC came up with Step Up
Repayment Facility which once again reassures customers that HDFC helps you achieve
your dream.
This facility is especially helpful to those customers who want to get a loan on an amount
that is not falling within the permissible limit of their repayment capacity. It also is in line
with HDFCs aim to provide greater degree of personalization in service and the tools. Hence
there can be the situation wherein the applicant is not in the position to pay the required EMI
which is calculated by the ILPS (Individual loan processing system).HDFC in this case offers
to let the applicant use one of the two plans to repay the loan amount.
The EMI Chooser 1
In this plan the applicant gets the advantage from HDFC to select the amount that
he wants to pay as his fist EMI. This means that HDFC will let the applicant decide
what amount he can comfortably pay to HDFC in the first term of his Loan Repayment
Schedule. The system will calculate the next two EMIs for the next two terms
The customer can hence decide when he wants to repay the maximum amount of the Loan to
HDFC and when he wants to repay minimum leftover or remaining amount of the loan in the
form of still smaller EMIs.
The EMI Chooser 2

This plan is an extension of the aforementioned plan .In this plan HDFC helps the Applicant
by letting him choose two EMIs .This means that the Applicant can select the amount that he
wants two pay for both the First and the Second terms of his repayment schedule. This
translates into more help and more convenience to the applicant. However the benefits of
these plans dont stop here.
The Applicant can also allocate the term length for which he wants to pay what amount
This translates into a great advantage to the Applicant .He can now link
1. His current salary
2. The rate of average increment,
3. His existing and expected obligations,
4. His existing and expected expenses
5. The length of the term among others.

HDFC can hence assist the Applicant in developing a much more personalized loan plan as
compared to its competitors in the Housing Loan market.
The Applicant can also save money by using these plans .This is because the total Outflow in
case of a regular plan is more as compared to these special plans. The Applicant will hence
obtain more benefit in case of Prepayment and elsewhere.
C. All Loans from HDFC Ltd are subject to Tax exemption and be treated as Rebate.
Hence HDFC lets the customer save their hard earned money.
FLEXIBLE LOAN INSTALMENT PLAN (FLIP)
Another First of its kind product from HDFC .This is also to assist the Applicant to easily
secure a loan in the following condition. FLIP is used when the applicant and co-applicant
want to jointly repay the loan. There is however a problem in the situation which would
otherwise not allow the loan to be sanctioned. There are two applicants hence two incomes
.Therefore in the joint payment they can combine their income to repay the loan .Let there be
Mr. A and B who want to take a loan for 14 years .A is the father and B is the son of A .Now
consider the situation in which A and B want to take a loan and jointly repay it .But A is 52
years old and B is only 25 .Hence A will retire after 8 years and will not be repaying the
EMI but B can continue to repay the loan. In that case although there will be a problem at
other places but in HDFC this is solved by taking different incomes in the terms. Hence the
income that will be considered earlier will be the fathers income and at his retirement or at
any other selected stage of repayment we will begin to consider only the income of the son.
The advantage of FLIP in terms of the Applicant is that of joint payment, personalization,
easy repayment, and freedom from many possible problems. In the Illustration the father is
going to pay only for 105 months and after that we are to consider the sons salary only for
the next remaining 60 months.

PARI PASSU/SECOND MORTGAGE ARRANGEMENT:

HDFC has a tie-up with a large number if public sector organizations and banks which
enable us to offer loans to your employees with the flexibility of their spouse also availing a
loan from his/her own employer.
SAFE DOCUMENT STORAGE FACILITIES:
HDFC has state of art storage facilities which are theft and fire proof, at various locations
where loan and property documents are stored. In this way valuable documents are stored
safely over the period of the loan and are released almost immediately after a customer repay
his loan.
ELECTRONIC MAIL:
HDFC through its E-mail services can promptly respond to queries. In addition, HDFC can
promptly send its application form cum brochure and other detail on its loan products by email to interested individuals. For Non-resident Indians our interactive website offers another
means of contacting us. In our effort to reach out globally dispersed Non-resident Indians, we
will continuously enhance our website.
HOME CONVERSION LOAN:
HDFC offer the option of a home conversion loan to its existing customer who are interested
in moving to a new house. Through this scheme the customer can apply to have their existing
loan transferred towards the purchase of the new home. Customers may also apply for an
additional loan amount for the purchase of the new house. This gives the customers the
option of selling t6heir existing house if they wish to, without having to repay their old loan
APPLICATION CAN BE MADE BEFORE SELECTING THE PROPERTY:
Individuals may make an application for the loan even if the property has not been selected
or the construction has not commenced. HDFC can provide assistance in locating an
appropriate house to such customers.

HOME IMPROVEMENT LOANS:

As an exclusive offer to its existing customers HDFC offers Home Improvement Loan up to
100% of the improvement cost as compared to the home improvement loans up to 70% of the
improvement cost offered to the general public.
FEE:
A processing fee of 0.5% of the loan amount applied for rs.5 per rs.1000 of the loan applied
for is payable when the application form is submitted to HDFC. This fee is in the respect of
costs incidental to the application. For example:
Loan applied for fees
Rs.20000 Rs.100
Rs.100000 Rs. 500
On approval of the loan, a loan offer is made to you on acceptance of the offer. You have to
pay an administrative fee of Rs.0.5% of the loan approved. You can also pay the processing
fee and administrative fee upfront i.e. 1% of the loan at the time of submission of the loan
application itself. This fee is in respect of the costs incidental to the application. Taxes as
applicable will be charged on the fees collected.
HDFC has an office, by demand draft (payable at part to HDFC) or by cash. Customer can
make an application at any time after they have decided to acquire a house even when the
house has not been selected or construction has not commenced.

CHARGES:
For Fixed Rate Home Loan (FRHL) an early redemption charge of 2% of the amount being
prepaid is payable, if the amount being repaid is more than 25% of the opening balance.
However under Adjustable Rate Home Loan (ARHL) option early redemption charges of
2% is payable only in case of commercial refinance. You may be required to submit the
copies of your Bank Statements or any other documents that HDFC deems necessary to
verify the source of prepayment. You can make payment for fees and charges by cheque
marked payees account only drawn on a bank in a city where HDFC has an office or by
demand draft (payable at par to HDFC).
HOW TO APPLY
Customer can either download (in PDF format) the application form or get the application
form by E-mail. Alternately the customers can collect the application form from any of your
nearest HDFC offices. Customer need to submit it along with supporting documents and
processing fee at any HDFC office that is convenient to the customer. Customers can make
payments by the cheque marked payees account only drawn on a bank in a city where the
HDFC has an office, by demand draft (payable at part to HDFC) or by cash. Customer can
make an application at any time after they have decided to acquire a house even when the
house has not been selected or construction has not commenced.
HDFC will consider your application, make enquiries as it deems necessary and convey its
decision to you. On acceptance of the offer, you will have to pay an administrative fee for the
loan approved. Customer can take the disbursement of the loan after the property has been
completed and you have invested your own contribution in full (own contribution is the total
cost of the property less HDFCs loan). The loan will be disbursed in full or in suitable
installments (normally not exceeding three in number)taking into account the requirement of
the funds and the progress of the construction, as assessed by HDFC and not necessarily
according to the builders agreement.

STAGES OF HOME LOAN

PROCESS
First of all documents are collected
Recommendation
Over (ROVR)
Double Checking
Over (DCOVR) Fix
Chrg
es
DISBURSE
The Loan
Application
Munirka
HUB Login Scanning
Data Entry

RESEARCH MYTHODOLOGY
Research methodology is an important part of every project. Because it helps in knowing
how to select the representative sample from the world or the general population, the right
research tools and techniques to complete the research.
The study of the consumer behavior is important because he is the king. The research process
is based upon survey method, so in order we go to service provider and services user which is
the customers.
The research involves the following steps:
Define the problem and research objective: The problem and objective is to assess
the services offered by the various service providers and what the customer wants.
Developing the research plan: The second stage of the research methodology is to
develop a research plan. The research plan designed to take the decision on the data
sources, research approaches, research instruments, sampling plan and contact
methods.
Survey research: It was a descriptive research.
Research instrument: The use of an effective research instrument is very important
because through this instrument we collect data in this project through observations
and personal interview were conducted.
Personal interview: as we were doing direct selling we interacted with my customers
and asked about their views in selecting a service and what are their wants and
expectations from a service provider.
Sampling plan: After finalizing the research approach and inst ruments a sampling
must be designed.
Sampling unit: Data have been collected from banks.
Sampling size: It has been collected from four banks.

Sampling procedure: what process should be used to collect the sample. So,
representation sample, convenience sampling is used.
Collect the information: After completing all the steps, the data are collected from
different sources.
Analyze the information: After the data is collected they are analyzed to know the
findings. The data is then tabulated to develop the frequency distribution.
Present the findings: As the last step, the findings are presented that are relevant to
the major marketing decisions.
ANALYSIS OF DATA
The home loans provided by the banks are more or less same at the basic level. The banks
generally try to go ahead of other banks in terms of attracting number of customers to their
countries. For this they are trying to offer some unique services as per the unique
requirements of the unique important customers.
COMPARITIVE STATEMENT OF HOME LOAN
PARTICULARS HDFC ICICI PNB SBI
ROI(FIXED) 14% 1 -5 Yrs. -16%
5 - 10 Yrs. 16 % 10 -15
Yrs. - 16%
15 -20Yrs13.75%
Up to 5yrs9.25% (up to 20
lakh)
&

10% (above 20
lakh)
Year 1 - 8%
Year 2 & 3 9%
5 to 10yrs-10%
(up to 20 lakh)
&
10.25% (above
20 lakh )
10 to 20 yrs10.50% (up to 20
lakh)
&
10.75% (above
20 lakh)
ROI(FLOATING) Up to 30lakh8.75%
30 lakh50lakh-9%
Above50lakh9.25%
1 - 5 Yrs.- 16
%
5 - 10 Yrs.-

11.25 %
10 - 15 Yrs.16 %
15 - 20 Yrs16 %
Up to 5yrs8.75% (up to 20
lakh)
&
9.50% (above 20
lakh)
Year 4
onwards up to 50 lakh9.25%
over 50 lakhs9.75%
5 to10yrs-9%
(up to 20 lakh)
&
9.50%(above 20
lakh )

10 to20yrs-

9.25% (up to 20
lakh)
&
9.75% (above 20
lakh)
PROCESSING FEE 0.5% 0.5% 0.5% 0.5%
PENALTY 2% 2% 2% 2%
TENURE 25 years 15 years 20 years 25 years
MINIMUM AGE 21 25 25 25
MAXIMUM AGE 60 55 55 55
COMPARISON OF MAJOR PLAYERS The markets for home loans have been sizzling in
India. The spurt in growth in recent years and the prospect of continued buoyancy in demand
ve attracted many players to the

industry which till a couple of years back had two major players- HDFC and LIC Housing
Finance. The result is cut-throat competition, which has benefited the loan seekers. The home
loan market has grown at a compounded rate of over 40% over the last four years. And from
what industry experts believe that there is a little chance that there will be any significant
decline in the growth rates going forward. So what have been the key factors in triggering of
this high growth period?
There are several reasons for the same on the demand side:Faster rise income as compared to property prices, thus making housing more
affordable.
Decline interest rates, which have greatly reduced the cost of borrowing (both o0n
interest and capital).
Then there are factors on the supply side too which have supported this growth:More competition in the housing finance sector resulted in companies charging lower
interest rates, sometimes even at the cost of spread (i.e. profit margin)
The fee for getting the home loan has reduced dramatically over the last couple of
years. From over 2% of the loan amount to as long as 0.25% (some companies are
known to wave of the fee entirely). Housing Finance Companies have introduced
several new products to meet the needs of wide variety of customers. One such
scheme, the Step up Loan, where EMIs increases as the income of the individual
increases has been a big hit with the individuals just starting off with their careers.
One other factor is increasing collaboration between Housing Finance Companies and
builders. Such partnership minimizes the service and funding related issues
significantly thus making it easier to buy property.
One innovation in the housing finance sector has been the introduction of floating rate home

loan simply put the cost of such home loan or the interest rate not fixed during the tenure of
the loan. Instead interest rate is benchmarked against some index/ indicator. So as the
benchmark rate moves up or down, the cost of your loan too changes, at some predetermined
frequency (usually once a quarter).
Ideally loan seekers should opt for a floating rate home loan when it is expected that the
interest rate will decline going forward. Fixed rate loans should be preferred when the
interest rates are expected to rise.
But is the choice that simple? In todays environment when there is a lot of talk about rising
interest rate, should investor shun floating rate home loan. Altogether is there still some merit
in this instrument? In the last one year, there was a trend of floating rate home loans being
more popular as compared to the fixed rate loan. As of now, this trend is continuing says
Mr. Suresh Menon , GM (Mumbai region), HDFC Limited.
There are three important issues which one needs to consider before opting for one type of a
loan over the other:First, an important determinant of what you go in for should be the long term
expectation of interest rate. For example if you (or the experts) expects the rates to
rise for the next one year, but then decline gradually over the next several years a
floating rate product may be preferable. The other option for going in for a fixed rate
product and then switching at the end of the year will entail costs (there could be
penalty of 1%-2% of the outstanding loan amount) and may not make financial sense.
Moreover floating rate home loans do not change the rate of interest every quarter
(even though they review the rate every quarter). Mr. Menon points out The
attraction of a floating rate home loan is that it does not attract a part prepayment
charge. This could appeal to individuals who get lump sum bonuses which they can
use to reduce their loan exposure.

Second, the issue whether fixed rate home loan are actually fixed rate. When
considering a fixed rate home loan over floating rate of home loan a strong selling
point is that if interest rate were to rise dramatically you will be protected.
Apparently the reality is some what different. It seems that companies that have given
out fixed rate home loans can revise their rates upwards in exceptional circumstances
(significant rise in interest rate for one) so if you think interest rate will remain rage
bound over the near term and decline over the long term, you are still better off with
the floating rate product.
Third, a fixed rate loan is generally priced higher as compared to the floating rate
product. This holds true in the current environment where the fixed rate loan is at a
higher interest rate as compared to the floating rate loan. The difference is currently
about 0.25% to 21%. So if you expect that interest rate are likely to move up, but only
to the extent of this differential, then you should ideally be in different between the
two types of loan. The deciding factors then should be when you think the rates will
increase and also the long term expectations of interest rates.
As always there is no one answer to whether you should go in for floating or a fixed rate
home loan. If you are a person with very little appetite for risk or negative surprises, opt for
fixed rate home loan. But in case you can take on some risk a floating rate home loan is
worth a look.
Five steps to take a right loan:1) Gather data on interest rate. Get interest rate information from morethan one source
and get the same information from each so you can compare the offers.
2) Get information on fees. Find out about processing fees, administration charges and
other costs that may be involved in taking the home loan. A written statement of all
the fees from the housing finance companies will ensure that there will be no

surprises later on. Use the lowest amount of fees to negotiate with the other lenders.
3) Get pre-approval letter. This gives you substantial leverage as you are then seen as
serious buyer by the seller of the property. Also, having the letter in your hand will
set a limit to the amount of money you can commit to the property. This will help in
identifying the right property.
4) Bargain for a lower rate of interest. Housing finance will reduce their rack rates for
customers with the good credit record. A bargain deal will easily fixed a home loan
at significantly lower rates (at times you can get a discount of as high as 0.50
percent). Here again get a confirmation of the rate (and for how long it will remain
fixed) via a letter.
5) Watch out for a predatory lending. Dont include false information on your home
loan application to get quick approval. Also do not borrow more money than you
need or can afford.
A floating interest rate allows customer to take advantage of interest rate movements. They
get immunity from adverse movements and read the benefits of any fall in interest rate but a
floating rate loan makes sense only when interest rate are high so that they can take
advantage of possible fall. But predicting interest rate movement could confound even
seasoned market watchers.
If they are looking for a home loan, be prepared to cough up a pretty sum as down payment.
The RBI, in a recent meeting with the bankers cautioned banks against lending 100% of the
property value. That is because of increasing competition in home loan some banks have
been funding even 110% of the agreement value. This means your loan not only pay for the
property, it helps with the stamp duty and registration charges and even furnishing. Its being
sweet deal so for, as borrower not only need have no access to other funds, they also get tax
breaks.

The RBIs position is that lending such sums will remain additional risk for the bank. In case
of default, the bank may not have sufficient collateral security to recover dues and may have
to write off the additional borrowings. However, the bankers do not seen unduly worried.
Non performing assets in the housing segment are quite low below 1% and that, say bankers,
is due to the higher asset quality.
SWOT ANALYSIS OF HOUSING FINANCE INDUSTRY
zcrdSTRENGTHS
1) The industry has been witnessing very fast growth rate, which is 6% growth in the
first
2) Quarter of 2002-2003 as against 3-5% growth recorded in the first quarter of 20012002
3) The market faces a high demand curve, thoroughly mismatched by a low supply
curve
4) Investment is based in assets that are securities & those that have historically
appreciate rapidly.
5) Tax benefit & other facilities provided on loan repayments.
WEEKNESSES
1) The foreclosure rules of court of law such as provision regarding the ownership of not
more than one house (in Delhi) binds the industry.
2) The healthy of an HFC depend upon its ability to mob up low cost funds.
3) AN HFC is unable to tap the rural market due to lack of proper retrieval procedures
so whilst
4) The rural market offers a higher rate of return; it has a higher risk & default rate.
5) Many legal impendent exist, deferring purchase of certain types of property beyond a
6) Certain extent thereby negatively impacting weak mortgage laws, resulting in an

increase in risk compo ending this.

OPPORTUNITIES
1) The housing industry faces a severe shortage of houses. The total demand for houses
is Expected to touch around 19.40 million units by the year 2003 of these 12.8 million
2) Dwelling units (65-98%) would be in rural areas & 6.6 millions dwelling units
(34.02%) in urban areas.
3) While the loan facility is backed by the security of property this sector represent a low
margin But on the low margin but on the same line low risk segment. The address this
4) Market the ones lies on the HFCS to device bold & innovative alternatives like
mortgage Based securities use of method such as door to door collection of
installments assessing the Creditworthiness of the prospective client and providing for
group securities.
5) The roles of NHB in refinancing & providing regulation of housing finance system.
6) The governments initiatives to promote the sector & its contribution in uplifting the
sector.
THREATS
The industry faces increased competition as more & more foreign backs & Housing
Finance Companies are providing loan facility.
SWOT ANALYSIS OF HDFC HOME FINANAC
STRENGTH
1) Save substantial interest.
2) Prepay whenever the customer.
3) Reduce their loan outstanding.
4) Access the surplus finds anytime.
5) Use surplus funds to invest when the right opportunities arises.

WEAKNESS
Product is very good but it is mainly suitable for higher income group & is not suitable
for
the Middle income group
OPPORTUNITIES
There is ample scope for financing flats & apartments for the salaried class in the higher
income Group.
THREATS
1) Nationalized banks like SBI, Union Bank, PNB.
2) Private Banks likes HDFC & standard chartered & Citi Bank with its home
credit scheme.
ICICI HOME FINANACE COMPANY LTD
Consumer friendly housing finance company
HISTORY
ICICI home finance company ltd was incorporated on May 28, 1999 as 100% subsidiary of
ICICI Personal Financial Services Limited (ICICI PFS). ICICI finance company Ltd was set
up with objective of providing long term housing loan to individual and corporate. The
company was registered on March 302000 with National Housing Act, 1987 in terms of
Housing Financing Companies (NHB) direction, 1989 with effect from May 3, 2002, ICICI
home finance has become a 100% subsidiary of ICICI bank Ltd.
OVERVIEW
ICICI home loans are at present available to customer in 150 cities/towns across the country.
Loans are offered for the purchase of new homes. Purchase of resale homes and home
improvement. Besides the companies also offers loans for commercial property and loans
against existing property. The loans are offers foe tenors up to 30 years. The company has
also introduced several customers friendly services such as door step services, know your

loan on phone facility and ICICI home search free property brokerage services. ICICI
Personal Financial Services Limited (ICICI PFS) formerly ICICI credit was one of the first
four companies to obtain registration as non banking financial banking companies(NFBc)
from the reserve bank of India (RBI)on sep 10, 1997 under the new section 45 I A of the
RBI act ,1939.
During the year 1998-1999, there was a significant shift in the companys operations from
leasing and hire purchase to distribution and servicing the all the retail products for ICICI,
including two auto loans, consumer durable finance & another financial products. The
company has become a critical part of ICICIs retail strategy aims at offering a
comprehensive range of products &services to retail customers. In view of this
reorientation
of the business, the name of the company was changed from ICICI Corporation Limited to
(ICICI PFS) effective march 22, 1999.
ICICI commenced its custodial services business in 1992 & played a pioneering role in
the
business when it accepted the custodian role for the first ever GDR issue by an Indian
corporate (reliance industry Ltd). ICICI has a major market share in the segment act as
custodian of 41 ADR/GDR issues & in the process, has established the relationship will
all
the major overseas institutional investors including foreign institutional investors (FIIs)
&
as on the June 30,1999, the value of asset held in our custody exceeded us 2 billion. At
present, ICICI offers a full range of custodial services for primary and secondary market
operation pertaining to debt, equity, money market instruments GDR/EURO issues
conversion & GDR arbitrage to:
1) Overseas institutional investors like
a) FIIS

b) OCBS
c) OFFSHORE FUNDS
d) VENTURE FUNDS
2) Overseas government agencies.
3) Institutional looking for proprietary investment.
4) Mutual funds
5) Private investment companies
6) Large corporate
7) High net worth individual
As a value added services ICICI custodial services division assist the client in preparation,
submission & follow up for various applications by FIIS/OCB with SEBI/RBI
APPLICATION PROCESS OF YOUR HOME LOAN
Your search for the perfect home loan ends here at ICICI Bank Home Loans, even before
your have found the perfect property.
The moment you decide to buy a home, you can put in your application for a home loan. Yes,
you can apply for a home loan even before you have selected the property.
The property need not even be in the same city where you are residing. The only condition
being that ICICI Bank has Home Loans operations in both the cities.
Should there be a change in your financial status or plans, you can withdraw your sanction
within 6 months of approval of your home loan.
However, we are always ready to assist our customers in the event of legitimate problems.
And, we might reconsider this if we find that there are satisfactory reasons for the delay.
And, neither would we charge you extra for this delay.
If it is refinancing you are interested in, it is possible within 6 months from the date of
purchase of property.

PERSONAL BANKING
At ICICI bank they are committed to making banking a pleasure. This commitment is
manifested in services they offer a wide range of account, investment scheme &
facilities.
Each services offer their customer security, flexibility of operations & maximum returns.
The various services provided under this is as follow:
1) Maximum cash-saving account
2) Quantum fixed deposits
3) Quantum optima value added saving account
4) Money plus-current act
5) ATM
6) Treasure chest cocker facility
7) Power pay roll
8) Retail treasury instruments
CORPORATE BANKING
MOBILE COMMERSE
ICICI bank now brings back account & ICICI credit card to customers fingertips .with
mobile commerce customer can perform a wide range of query based transaction from their
orange tm (Mumbai) & Airtel (DELHI) mobile phone , without even making a call.
1) Access multiple accounts
2) Balance inquiry to the linked account
3) Cheque book request
4) Mini statement listing of last three transactions5) Request for account statements (by
mail or fax)
ICICI
1) Attractive IR

2) Door step service from enquiry stage till the final disbursement.
3) No guarantor required.
4) Can transfer your existing high interest rate loan.
5) Special 100% funding for special properties.
FACTORS AFFECTING YOUR LOAN AMOUNT
With ICICI Bank Home Loans, you can get a home loan suited to your needs. The home loan
amount depends on your repayment capability and is restricted to a maximum of 80% of the
cost of the property or the cost of construction as applicable. A number of factors are taken
into account when assessing your repayment capacity. Repayment capacity takes into
consideration factors such as income, age, qualifications, number of dependants,
spouse's
income, assets, liabilities, stability, continuity of occupation and savings history.
However, there are ways by which you can enhance your eligibility.
If your spouse is earning, put him/her as a co-applicant. The
additional income shall be included to enhance your loan amount.
In case of any co-owners they must necessarily be co-applicants. The final amount to be
sanctioned will depend
on your repayment capacity. However, what you ultimately are entitled to will have to
conform within the limits fixed for each loan.
Also, when the company looks at the total cost, registration charges, transfer charges and
stamp duty costs are included.
Documents required for Home Loan Sanction
ICICI Bank Home Loans, Indias leading Home Loans Provider, offers attractive interest
rates and unbeatable benefits to ensure that you get the best deal. Keeping your convenience
in consideration, we ask you for minimal mandatory documents for the sanctioning of your
home loan, to keep the process totally hassle-free.

We require the following documents to sanction your home loan:

Sanction Documents Completed application form
Photograph
Fee Cheque
Photo Identity Proof
Age Proof
Signature Verification Proof
Residence Address Proof
Document for the Salaried
Last 3 months Salary Slip
Form 16
Bank Statement for the last 6 months from Salary Account
Repayment Track record of existing loans / Loan closure letter
Document for the Self-employed
Income Tax Return / Computation of Total Income / Auditors Report / Balance Sheet / Profit
& Loss Account certified by Chartered Accountant for last 2 years (3 years for Home
Equity)
(both for business and personal of partners/directors)
Bank statement for the last 6 months from operating account
Repayment Track record of existing loans / Loan closure letter
Board Resolution in case of a company
Proof of existence
Office Address Proof
Photo Identity Proof, Residence Address Proof, Signature Verification Statement for all the
main
partners / directors.

HOME LOAN
1) Customer must be at 21 year of age when the loan is sanctioned.
2) The loan must terminate before or when you twin 65 year of age or before retirement,
Whichever is earlier.
3) Customer must be employed or self employed with regular source of income
LOAN AMOUNT
A number of factors are taken into account when assessing repayment capacity.
Customer income, age, number of dependents, qualification, asset &liabilities,
stability and continuity of customer employment. Business is one of them. However
there are ways by which you can enhance your eligibility.
If the customer spouse is earning put he/she as a co-applicant. the additional income
shall be included to enhance the loan amount. Incidentally, if there are any co owners
they must necessarily be co-applicant customer fiances income can also be
considered sanctioning the loan on your combined
Income .the disbursement of the loan, however will be done only after the submit
proof of Marriage. Providing additional security like bonds, fixed deposits & LIC
policies may also help to enhance Eligibility.
While there is no need for guarantor, it could be that having one might enhance your
credibility with us. If so, our loan officer would provide customer with positive
necessary details.
The final act to be sanctioned will depend on your repayment capacity. However,
what customers ultimately are entitled to will have to conform within the limits fixed
for each loan.
Also when the company looks at the total cost, registration charges, stamp duty,
transfer charges are also included.

HOMELOAN
We at ICICI bank understand the value of owing your house. Our affordable home loans can
make all the difference to their dreams of owing home.
FIND THE RIGHT HOME
Provide facility for search of free online property. A one stop shop for all their
Real Estate needs.
WHAT YOU GET
0% brokerage on first sale properties access the entire market under our roof site visits to the
properties short listed by you. Help in negotiating the best price. Help the legal
documentation.
LISTINGS BELOW ARE THE STEP INVOLVED IN AVAILING OF A HOMELOAN
A person applies for a home loan

The executive meets the applicant & briefs him the entire loan process,
requirements & the various options available.
The applicant chooses a housing finance company (HFC) & handover the income
Document to the executive are the income documents are headed over to the HFC for
eligibility & approval.
The HFC verifies the documents & checks the repaying capacity, saving habits,
tenure of services etc. of the applicant & approves the loan amount.
After approval an offer letter is given to the applicant by the HFC, along with list of
original title documents that have to hand over to the HFC.
The applicant gives the original property title document to the HFC
The HFC scrutinizes the legal & the technical aspects of the original title document.
If the HFC is satisfy as to the legal & technical aspect of the document then the
applicant is called to sign the loan agreement
The loan disbursement schedule is decided by the HFC according to the stage of
construction (If property under construction) or a onetime payment is made if
property is ready for Possession.
The applicant gets possession of the property depending upon the level of completion
of the property.
The applicant can start paying the EMIs.
DISBURSEMENT
Customer loan will be disbursed after you identify & select the property or the home that
customer are purchasing and on their submission of the requisite legal documents.
While the customer may be under impression that the list of documents asked for it is rather

extensive. Each and every single document asked for will be verified & check to ensure
their
safety. This may take some time but the banks want to ensure a clear title and will complete
all the legal & technical verification to ensure that they have full right to their home.
The 230 a clearance of the sellers or 371 clearance from the appropriate income tax
authorities (if applicable) is also needed on satisfactory completion of above, on registration
of conveyance deed and on the investment of your own contribution, the loan amount (as
warranted by the stage of construction) will be disbursed by ICICI.
The disbursement will be in favor of the builder/seller.
At ICICI Bank Home Loans, we disburse the loan amount after you identify and select the
property or home that you are purchasing and submit the requisite legal documents.
While you may be under the impression that the list of documents asked for is rather
extensive, please note that it is for your own good. Each and every single document asked for
will be verified and checked to ensure your safety.
This may take some time but we want to ensure a clear title and will complete all the legal
and technical verifications to ensure that you have full rights to your home.
The disbursement will be in favor of the builder/seller.
At ICICI Bank Home Loans, we disburse the loan amount after you identify and select the
property or home that you are purchasing and submit the requisite legal documents.
While you may be under the impression that the list of documents asked for is rather
extensive, please note that it is for your own good. Each and every single document asked for
will be verified and checked to ensure your safety.
This may take some time but we want to ensure a clear title and will complete all the legal
and technical verifications to ensure that you have full rights to your home.
Your loan will be disbursed after you identify and select the property or home that you are
purchasing and on your submission of the requisite legal documents.

The 230 A Clearance of the seller and / or 37I clearance from the appropriate income tax
authorities (if applicable) is also needed.
On satisfactory completion of the above, on registration of the conveyance deed and on the
investment of your own contribution, the loan amount (as warranted by the stage of
construction) will be disbursed by ICICI Bank.
Disbursement Documents
Property documents (as per P&D for respective states and as asked by empanelled
lawyers
for individual cases)
Facility Agreement
Disbursal Request Form
Cheque Submission Form for Pre EMI and EMI cheques
ECS or Auto Debit for ICICI Bank account holders or Post Dated Cheques for EMI / Pre
EMI
Personal Guarantors Documents (PG Form, Photograph, Identity Proof, Address Proof,
Signature Verification and Income documents, if applicable)
In case of property is owned by a company
Memorandum of Entry
Form 8
NOC
AMOUNT
This largely depend on a no. of facts like ones age ,profession, salary, the city one reside is
among other such factors. it varies between 2.1lakh to 1crore depending on the lender- as the
rule of the thumb, depending on HFC one have to cough up 15% - 20% of the loan amount as
the down payment. For smaller amount, this may not be much. But for figure remaining into

lakh this could make loads of difference. For e.g. an apartment of costing Rs 10 lakh may get
85% financing, so one will have to arrange for remaining Rs 15 lakh. If one takes this into
amount the additional thousands will definitely put a strain on ones finances
.
TENURE
Generally the maximum tenure of home loans is 15 years, with a few lenders offering tenure
of 20 years or more. ICICI offers 15 year loan. The longer the tenure, the more one pay in
total interest but ones monthly payment will be less. So depending ones earning potential
&
bank balance one can choose an appropriate tenure. An important requirement of most of the
banks/ HFCs is that one pays up the entire loan before one retires. One can always prepay
ones entire loan amount before it is due. There is a trend to do away with the pre-payment
penalty being imposed by some lenders. So its best one checks on this as well.
INTEREST RATE
Without doubt the most important parameter to factor into ones calculations. The interest
rates may vary from institution to institution. Repayment is in the form of EMIs (equated
monthly installment). The longer the tenure, the more one pays in interest, but ones monthly
payment will be less. The interest rate of ICICI is
Tenure Interest Type Interest Rate
.15 -20 Fixed 13.75 %
10 -15 Fixed 16 %
5 - 10 Fixed 16 %
1 - 5 Fixed 16 %
1 - 5 Floating 16 %
5 - 10 Floating 11.25 %
10 - 15 Floating 16 %

15 - 20 Floating 16 %
REFINANCE
This is concept that is yet to catch on in the home loan market but is bound to be a major
service in the months to come. Under this facility, one can take a new loan from another
bank/HFC to pay back another loan before its natural tenure. It gives one the opportunity of
prepaying ones high cost debt and get a lower cost one. In todays falling interest rate
scenario one should use this vehicle to lower ones debt payment as much as possible. The
lender facilitates the shift by paying the outstanding and transferring the asset to other
portfolio.
MISCELLANEOUS CHARGES
The interest rates and EMIs are not only the cost factor. Never underestimate how much the
processing fee and administration fees amount to. A 0.5% administration fees and 0.5%
processing fee on say, a Rs.500000 loan would be Rs.5000. other timesit could be just one
fee (either administration or processing but could yet work out to be much more if it is
considerably higher at, say, 2.5% or 3%. The various other fees, which one is required to pay
along with the margin amount are:
INTEREST TAX:
This is tax payable on the interest paid on a home loan and not the principal. This is
sometimes included in the interest rate of the loan, or may be charged separately as interest
tax.
PROCESSING CHARGE
It is the fee payable to the lender on applying for a loan. It is either a fixed amount not linked
to the loan or may be a percent of the loan amunt. The loan amount received by you can be
less than processing fee.
PREPAYMENT PENALTIES

When the loan is paid back before the nd of the agreed duration a penality is charged by
some banks or companies, which is usually between 1% and 2% of the amount being
prepaid.
OTHERS
It is quite possible that some lends may levy a documentation or consultant charge.
ICICI BANK ANNOUNCES ITS BASE RATE, VALID FROM JULY 1, 2010
ICICI Bank has announced a shift in the existing benchmark rate from Floating Reference
Rate (FRR)/ I-BAR the Base Rate (I-Base). The same will be effective for all its mortgage
products from July 1, 2010.
The ICICI Bank Base Rate (I-Base) has been fixed at 7.50%. This is the minimum rate that
ICICI Bank will charge to its new customers.
BENEFITS
Some of our key benefits are:
Guidance through out the process
Home loan amounts suited to your needs

Page 40 of 63
Home Loan tenure upto 20 years
Simplified documentation
Doorstep delivery of home loan papers
Sanction approval without having selected a property.
Free Personal Accident Insurance (Terms & Conditions)
Insurance options for your home loan at attractive premium
PUNJAB NATIONAL BANK
INTRODUCTION

PNB has over 4500 branches and offices bringing the Punjab National Bank to your
doorstep. Around 2400 offices come under the network of Centralized Banking Solution or
CBS. A need for centralized banking system prompted PNB to go computerized and what
followed was the establishment of CBS in Punjab National Bank branches in all the leading
cities like Delhi, Pune, Chennai, Mumbai, Ahmedabad, Chandigarh, Gurgaon, Hyderabad,
Jalandhar, Kolkata, Ludhiana, Nodal and Bangalore. Internet Banking Services are provided
to all customers in the CBS branches. A branch and ATM locator is also available on the
official website of Punjab National Bank. For an overview of the annual report or the bank
profile, the site can be resourceful. The website also provides info on the careers and
recruitments at PNB and the exam results. The careers at nationalized banks like PNB are the
most sought after one and candidates are selected on the basis of their exam result. PNB
topped the Best Paying Commercial Bank category with an overall rating of 87.45% as
evaluated by the SSS Retirement, Death & Funeral Benefits Program.
PROFILE OF PNB
The profile of the PNB shows superior banking services in corporate, personal and
international banking, industrial and agricultural finance and finance of trade. Punjab
National Bank boasts of a varied clientele consisting of small and medium industrial units,
exporters, multi-national companies, Indian conglomerates and NRI. The Bank is changing
outdated front and back end processes to modern customer friendly processes to help
improve the total customer experience. With about 8500 of its own 10000 branches and
another 5100 branches of its Associate Banks already networked, today it offers the largest
banking network to the Indian customer. The Bank is also in the process of providing
complete payment solution to its clientele with its over 8500 ATMs, and other electronic
channels such as Internet banking, debit cards, mobile banking, etc.The objectives of the
Company are in line with objectives laid down by RBI for the Primary Dealers:

Strengthen the infrastructure in the government securities market in order to make it

vibrant, liquid and broad based.
Ensure the development of underwriting and market making capabilities for Government
Securities
Improve secondary market trading system, which would contribute to price discovery,
enhance liquidity and turnover and encourage voluntary holding of Government securities
amongst a wider investor base
Become an effective conduit for conducting open market operations.
PNB HISTORY
Punjab National Bank of India was established by Lala Lajpat Rai in the pre-independence
India in 1895 in Punjab, with Lahore as its head office. Today it is the second largest public
sector bank in India. It was nationalized in 1969 along with 13 other major commercial
banks. The privatization started in 1989 when 30 per cent of its shares were offered to the
public and it was listed on the stock exchange.In 1992, PNB became the first Philippine bank
to reach P100 billion in assets. Later that year, privatization continued with a second public
offering of its shares. In August 2005, PNB was fully privatized. The joint sale by the
Philippine government and the Lucio Tan Group of the 67% stake in PNB was completed
within the third quarter of 2005. The Lucio Tan Group exercised its right to match the P
43.77 per share bid offered by a competitor and purchased the shares owned by the
government. The completion of sale is expected to speed up the development of PNBs
franchise and operational competitiveness.
Today, State Bank of India (SBI) has spread its arms around the world and has a network of
branches spanning all time zones. SBI's International Banking Group delivers the full
range
of cross-border finance solutions through its four wings - the Domestic division, the Foreign

Offices division, the Foreign Department and the International Services division.
PNB RECENT ACHIEVEMENTS AND MILESTONES
Punjab National Bank (PNB), has announced that it has completed 100% core banking
implementation at all its 4604 branches and extension counters through the Finacle Universal
Banking Solution from Infosys, on Sun infrastructure and the Oracle Database setting a
significant milestone for themselves and a new benchmark for the Indian banking industry.
Completed in November 2008, 4 months ahead of schedule, the bank implemented industryleading Finacle core banking solution from Infosys across its operations running a flexible,
and scalable database platform from Oracle and innovative servers from Sun Microsystems
With an increasingly dynamic business and regulatory environment, PNB sought to not only
achieve automation, but also centralize operations, standardize branch processes, achieve
high scalability for future business growth, provide flexibility of creating innovative banking
products to its lines of business, and at the same time, reduce overall costs. The visionary
zeal and the futuristic view of the Banks top management in the year 2007-2008 incubated
the idea of introduction of a Centralised Banking solution. The bold and innovative thought
culminated into the CBS architecture with Finacle application on Oracle Database and Sun
hardware platform with Solaris Operating System. With Finacles agile and future proof
technology, the bank today has over 22,500 concurrent users. The solutions scalability has
also enabled the banks scalability to be the best in the country with the number of peak
transactions at 3.5 million. Finacle core banking platform also provides the bank with
exceptional agility for product innovation and improved flexibility of operations. With
seamless integration of delivery channels such as ATM and internet banking solutions, PNB
is able to provide 24X7 services to customers at a reduced transaction cost. PNBs choice of
the Oracle Database has provided the banks IT infrastructure with robustness, management
features, security and scalability as well as performance requirements to service 3.5 million

transactions and 22500 concurrent users a significant achievement in the Indian banking
industry. In addition, the Oracle Database will help PNB take control of its enterprise
information, gain better business insight, and quickly and confidently adapt to an
increasingly changing competitive environment.20
With secure, highly available and scalable grids of low-cost servers and storage, Oracle
customers can tackle the most demanding transaction processing, data warehousing, business
intelligence and content management applications. The 100% implementation of Finacle
Core Banking Solution shall enable PNB to further reduce operational costs and revenue
leakage while improving productivity of branches, introduction of new and innovative
products and visibility of business. The anywhere anytime banking facility will enable the
bank to offer products for every segment of the customer. PNB long-standing and
progressive partnership also highlights Finacles leadership in large scale banking
transformation, the solutions future proof technology and powerful capabilities. India is a
strategic market for Finacle and we look forward to closely collaborating with Punjab
National Bank for their future growth plans.
REGULAR HOUSING FINANCE SCHEME FOR PUBLIC
PNB reaches out to you with fast, friendly and most convenient home loans for:
Construction or purchase of house/ flat.
Purchase of house/ flat on First Power of Attorney basis from the original allottee
Carrying out repairs/ renovations/ additions/ alterations to existing house/ flat
Special Feature- To cover the loan outstanding, life Insurance cover is also available
on payment of one time premium which can also be financed by the Bank.
PRODUCTS
PNB Apna Ghar Yojana home loans are meant for construction or for acquisition/purchase of
house/flats. The minimum loan amount would be Rs.50000 and maximum loan amount

depends on the repayment capacity of the borrower. In case of joint application, income of
borrowers /co-borrowers is clubbed together for calculation of loan eligibility. The loan
repayment is in Equated Monthly Installments (EMI) over a maximum period of 20 years.
PNB Ghar Sudhar Yojana home loans are offered for up gradation, renovation or repair of
house/flat. It includes among others, internal and external repairs, water proofing, roofing,
flooring, electrical, woodwork etc. The loan amount ranges from a minimum of Rs 50,000 to
a maximum of Rs. 1000000. Borrower's minimum contribution will be 25% of the
estimated
cost of repairs/renovations
INDIVIDUAL
For construction/purchase of house/flat: - 75% of the cost of construction of house or
purchase of house/flat. Cost of car parking up to the maximum extent of 5% of the cost of
flat/house can also be included in the cost of the project. For carrying out repairs/
renovations/ additions/ alterations: - 75% of the estimated cost subject to maximum of Rs. 20
lacs.
Loan is available up to Rs. 20 lacs for purchase of Land/ Plot. Loan is available maximum up
to Rs. 2 lacs for furnishing
PRODUCT RANGE OF COMPANY/INDUSTRY:
The products and services provided by the PNB are in various fields, such as:
NRI services
International banking
Corporate banking
Agricultural banking
International banking
ELIGIBILITY
Age of the applicant must be less than 60 years.

Existing home loan borrower can also apply provided their loan account is regular and no IR
irregularity persist.
DOCUMENTS NEEDED
1. Proof of identity
2. Proof of income
3. Proof of residence
4. Bank statement or Pass Book where salary or income is credited.
5. Education Certificate
6. Photos
7. Salary slips & form 16
8. Income tax return last 3 years along with balance sheets.
9. Assets liabilities statements.
10. Documents of property.
11. Estimate of construction.
12. Gu or arant