Bachelor of Science in Tourism Management

Course Structure

Part III (Semester V)

Session 2013-14,201415,2015-16
Marks
Paper
No.

Paper title

501

Personality
Development
Dissertation on Punjab 20
Tourism
Foreign
Language 20
(French)
Major Destinations in 20
India

502
503
504

Inter
nal
20

Exter
nal
80
80
80
80

TOTAL MARKS
400

Syllabus
Bachelor of Science Tourism
Management
Part III (Semester V)
Session 2013-14,201415,2015-16
PAPER 501

PERSONALITY DEVELOPMENT

HOURS ALLOTED: 30
MARKS 35%

MAXIMUM MARKS: 50

PASS

INSTRUCTIONS FOR THE PAPER SETTER]

The question paper will consist of five sections A,B,C and D and E .
Section A,B,C and D will have two questions from the respective
sections of the syllabus and carry 15 marks each . Section E consists
of 10 short answer type questions which will cover the entire
syllabus
uniformly and will carry 20 marks in all.
INSTRUCTIONS FOR THE CANDIDATES
The candidates are required to attempt one question each from
sections A,B,C and D of the question paper and Section E is
compulsory
SECTION A
Communication skills: Features of an effective communication.
Verbal and non-verbal Communication,Barriers and filters.Listening
and active listening. Feedback
SECTION B
Assertiveness and Confidence building.Body language:Role of
different parts of the body in Communication,Non verbal behavior.

SECTION C
Developing an Understanding of Social behavior;Dressing for Sevice
Industry:Dos and Donts for Men and Women,Ethical Dilemmas

SECTION D
Team work,Group Discussion,Presentation,Resume writing,Writing
formal letters
Recommended Books
1. Indrajit Bhattacharya,An approach to Communication
Skills,Delhi:Dhanpat Rai,2008
2. Collins Cobuild English Grammar
3. Varinder Kumar,Bodh Raj,Manocha,Business Communication
Skills,Kalyani Publishers,New Delhi,Latest edition
4. Why decisions fails,Paul C.Nutt,Berrett Kochler Publishers,Inc.San
Francisco,2002
5. Business Ethics,Anuj Saxena,Jaipur:Sublime
Publications,2006

6. Business Ethics and Managerial Values/S.K. Bhatia,New

Delhi:Deep & Deep Publications Pvt. Ltd. Latest Edition
7. Values , Ethics and Business : Challenges for Education and
Management, Ananta Kumar Giri,Jaipur/New Delhi:Rawat
Publications,Latest Edition

PAPER-502 DISSERTATION ON PUNJAB TOURISM

HOURS ALLOTED: 30
MAXIMUM MARKS: 80
INSTRUCTIONS FOR THE EXAMINER
The examiner will evaluate the Report on the following basis
1. Presentation of the report-30 marks
2. Content of the report 30 marks
3. Viva voice from the report 20 marks
The internal evaluation will be based on the presentation of the progress
report given twice by the candidate in the semester.

INSTRUCTIONS FOR THE CANDIDATES

FORMAT FOR PREPARATION OF PROJECT REPORT
The candidates are required to submit three copies of the project report in the following
sequence.

ARRANGEMENT OF CONTENTS:
The sequence in which the project report material should be arranged and bound should
be as follows:
1. Cover Page & Title Page
2. Bonafide Certificate
3. Abstract
4. Table of Contents

5. Chapters
6. Introduction to the topic
7. Literature review
8. Research methodology
9. Data collection
10. Analysis & interpretation
11. Conclusion
12. Suggestion
13. Appendices
14. References
The table and figures shall be introduced in the appropriate places.

PAGE DIMENSION AND BINDING SPECIFICATIONS:

The dimension of the project report should be in A4 size. The project report should be
bound using flexible cover of the thick white art paper. The cover should be printed in
black letters and the text for printing should be identical.

PREPARATION FORMAT:
Cover Page & Title Page A specimen copy of the Cover page & Title page of the
project report will be provided by the department.
Bonafide Certificate The Bonafide Certificate shall be in double line spacing using
Font Style Times New Roman and Font Size 14.
Abstract Abstract should be one page synopsis of the project report typed double line
spacing, Font Style Times New Roman and Font Size 14.
Table of Contents The table of contents should list all material following it as well as
any material which precedes it. The title page and Bonafide Certificate will not find a
place among the items listed in the Table of Contents but the page numbers of which are
in lower case Roman letters. One and a half spacing should be adopted for typing the
matter under this head.

Chapters The chapters may be broadly divided into 3 parts (i) Introductory chapter,
(ii) Chapters developing the main theme of the project work (iii) and Conclusion.
The main text will be divided into several chapters and each chapter may be further
divided into several divisions and sub-divisions.
o Each chapter should be given an appropriate title.

o Tables and figures in a chapter should be placed in the immediate vicinity of the
reference where they are cited.
o Footnotes should be used sparingly. They should be typed single space and placed
directly underneath in the very same page, which refers to the material they
annotate.
List of References The listing of references should be typed 4 spaces below the heading
REFERENCES in alphabetical order in single spacing left justified. The reference
material should be listed in the alphabetical order of the first author. The name of the
author/authors should be immediately followed by the year and other details.

TYPING INSTRUCTIONS:
The impression on the typed copies should be black in color.
One and a half spacing should be used for typing the general text. The general text shall
be typed in the Font style Times New Roman and Font size 14.

PAPER

503

FOREIGN LANGUAGE (FRENCH)

HOURS ALLOTED: 60

MAXIMUM MARKS: 80

PASS MARKS

35%

INSTRUCTIONS FOR THE PAPER SETTER

The question paper will consist of five sections A,B,C and D and E .
Section A,B,C and D will have two questions from the respective
sections of the syllabus and carry 15 marks each . Section E consists
of 10 short answer type questions which will cover the entire
syllabus uniformly and will carry 20 marks in all.
INSTRUCTIONS FOR THE CANDIDATES
The candidates are required to attempt one question each from
sections A, B, C and D of the question paper and Section E is
compulsory
SECTION A
Conjugation of Verbs from the text to be put in present tense only
SECTION B
A series of exercises covering Basic Grammar- Articles definite and
indefinite, Basic vocabulary utilized in daily life, Time, Days of the
week, Months
SECTION C
Translation of sentences from the text from French to English ND
English to French related to travel and tourism
SECTION D

Demanding of a service: A simple dialogue to be formed between

two persons for any of the following situations:- Reservation of Train
tickets, Room reservation, giving directions to reach a place, Taking
a phone call, ordering food, fixing a date etc.
References;1. Bienvenue En France Tome/ By A. Monneries
2. Cours de Langue et de civilization francaise book I by G .Mauger.
Chapters 1-14 only
3. Le Nouveau Sans Frontieres I , Campus II, Connexions II
4. Modern French Course - Dondo

PAPER

504

MAJOR DESTINATIONS IN INDIA

HOURS ALLOTED: 60

MAXIMUM MARKS: 80

PASS MARKS

35%

INSTRUCTIONS FOR THE PAPER SETTER

The question paper will consist of five sections A,B,C and D and E .
Section A,B,C and D will have two questions from the respective
sections of the syllabus and carry 15 marks each . Section E consists
of 10 short answer type questions which will cover the entire
syllabus uniformly and will carry 20 marks in all.
INSTRUCTIONS FOR THE CANDIDATES
The candidates are required to attempt one question each from
sections A, B, C and D of the question paper and Section E is
compulsory
SECTION A
BANGALORE:
PLACES OF INTEREST
BULL TEMPLE, GANGADHERESHVARA TEMPLE, THE FORT, TIPU SULTANS
PALACE,
EXCURSIONS:
WHITEFEILD/PUTTAPARTHI, HESSARGHATTA LAKE, RAMANGANGA,
SHIVGANGA, NANDI HILLS, MEKEDATU , MUTYALA MANDAVU,
DEVARAYANA DURGA
AHEMDABAD
PLACES OF INTEREST

SABARMATI ASHRAM, JUMMA MASJID , THE SHAKING MINARETS, THREE

GATES, CALICO TEXTILE MUSEUM
EXCURSIONS
ADALAJ STEP WELL, INDORODA NATURE PARK, GABDHI NAGAR, THOL
WILDLIFE SANCTUARY, NAL SAROVER BIRD SANCTUARY, MUDHERA,
PATAN
Section B
CALCUTTA
PLACES OF INTEREST
VICTORIA MEMORIAL , BOTANICAL GARDENS, HORTICULTURE GARDENS,
ZOO, INDIAN MUSEUM, NILHAT HOUSE, KALIGHAT, NIRMAL HRIDAY
EXCURSIONS
BELUR MATH, BOTANICAL GARDENS, GANDHI GHAT, NABADWIP, DIGHA,
GANGA SAGAR, SUNDERBANS TIGER RESERVE, SHANTI NIKETAN
HYDERABAD
PLACES OF INTEREST
CHAR MINAR, MECCA MASJID, BIRLA MANDIR, SALER JUNG MUSEUM,
GOLCONDA FORT, QUTUB SHAHI TOMB, OSMANIA UNIVERSITY
EXCURSIONS
YADAGIRIGATTA, NACHARAM, NAGARJUNA SAGAR
Section C
THIRUVANNATHPURAM
PLACES OF INTEREST
ANANTHA PADAMSWAMI TEMPLE, KUTHRIMALLIKA PALACE MUSEUM,
SHRI CHITRA ART GALLERY, THE KANNAKKUNNU PALACE, SCIENCE AND
TECHNOLOGY MUSEUM
EXCURSIONS
KOVALAM BEACH, VARKALA, THIRUVALLAM, KOLLAM, KANYAKUMARI,
NEYYAR DAM, PADMANABHAPURAM PALACE, SUCHINDRAM TEMPLE,
ALAPPUZHA, KOTTAYAM
COCHIN
PLACES OF INTEREST
MATTANCHERRY PALACE, ST FRANCIS CHURCH
EXCURSIONS
KALADY, ATHIRAMPALLY
Section D
NEW DELHI
PLACES OF INTEREST

QUTUB MINAR, SAFDARJUNG TOMB, RASHTRAPATI BHAWAN. INDIA GATE,

JANTAR MANTAR , RED FORT, JAMA MASJID, PURANA QUILA, HUAYUNDS
TOMB, BAHAI TEMPLE, LODHI GARDENS, CRAFTS MUSEUM, INA MARKET,
EXCURSION
NAINITAL, RANIKHET, MUSSOORIE, RISHIKESH, HARIDWAR, NEEMRANA,
KESROLI
CHANDIGARH
PALCES OF INTEREST
ROCK GARDEN, THE CAPITOL COMPLEZX THE ROSE GARDEN, SUKHNA
LAKE, YADVENDRA GARDENS, THE CENTRAL BUSINESS DISTRICT

Bachelor of Science Tourism Management

Part III (Semester VI)
Session 2013-14,201415,2015-16

Paper
No.
601
602
603
604

Paper title

Inter
nal
training ------

On the job
(Report &Viva
Tourism Destinations of 20
World
Air
Transport 20
Management
Human
Resource 20
Management

Marks
Exter
nal
100
80
80
80

TOTAL MARKS
400

Syllabus
Bachelor of Science Tourism
Management
Part III (Semester VI)
Session 2013-14,201415,2015-16

PAPER 601
&Viva)

ON THE JOB TRAINING (Report

MAXIMUM MARKS: 100

PASS MARKS 35%

INSTRUCTIONS FOR THE EXAMINER

The examiner will evaluate the Report on the following basis
1. Presentation of the report-30 marks
2. Content of the report 30 marks
3. Viva voice from the report 40 marks

INSTRUCTIONS FOR THE CANDIDATES

Each candidate will have to prepare a log book and training report
of the day to day

activities during the two months on the job training duly supported
by charts, diagrams, photos and tables. The report will be submitted
in duplicate copy to the head of department for the evaluation by a
panel of experts comprising of one internal and one external. The
report should be neatly typed and duly forwarded by Head of
Department to the Dean examination for further evaluation.

PAPER 602

TOURIST DESTINATIONS OF WORLD

HOURS ALLOTED: 60
MARKS 35%

MAXIMUM MARKS: 80

PASS

INSTRUCTIONS FOR THE PAPER SETTER

The question paper will consist of five sections A,B,C and D and E .
Section A,B,C and D will have two questions from the respective
sections of the syllabus and carry 15 marks each . Section E consists
of 10 short answer type questions which will cover the entire
syllabus uniformly and will carry 20 marks in all.
INSTRUCTIONS FOR THE CANDIDATES
The candidates are required to attempt one question each from
sections A, B, C and D of the question paper and Section E is
compulsory
SECTION A
Main Tourist destinations of United States of America, Egypt and
Argentina with their Physical and Cultural tourist resources

SECTION B
Europe :General Introduction, Tourist Destinations of United
Kingdom France and Italy
SECTION C
Tourist Destinations of Nepal , SriLanka and United Arab Emirates
SECTION D
Main Tourist Destinations of Thailand, Japan and Australia

References: Books and Websites of Concerned Countries

PAPER 603

AIR TRANSPORT MANAGEMENT

ALLOTED: 40
MARKS 35%

MAXIMUM MARKS: 50

HOURS
PASS

INSTRUCTIONS FOR THE PAPER SETTER]

The question paper will consist of five sections A,B,C and D and E .
Section A,B,C and D will have two questions from the respective
sections of the syllabus and carry 15 marks each . Section E consists
of 10 short answer type questions which will cover the entire
syllabus uniformly and will carry 20 marks in all.
INSTRUCTIONS FOR THE CANDIDATES
The candidates are required to attempt one question each from
sections A,B,C and D of the question paper and Section E is
compulsory
SECTION A

Air Transport,concept of Airlines,domestic and international airlines

in india,Freedoms of air,,Bermuda convention,Chicago
convention,WaRSAW CONVENTION,Role and functions of DGCA.IATA
and ICAO
SECTION B
Air Traffic control: Management,processss and functions of Air traffic
control,aircraft procedures
SECTION C
Growth and development of Freight industry,relevance and
importance of Cargo industry,limitations of weight and special loads
SECTION D
Packaging, Marking and labeling of consignment,acceptance of
cargo,introduction of airway bill,Dangerous goods and live animal
regulations
References
1. Travel information manual (TIM) IATA
2. Dhar Prem Nath,Global Cargo Management;Concept,Typology,Law
and Policy,Delhi;Kanishka
3. Live Animal regulations Manual(IATA)

PAPER 604

HUMAN RESOURCE MANAGEMENT

HOURS ALLOTED: 40
MARKS 35%

MAXIMUM MARKS: 50

PASS

INSTRUCTIONS FOR THE PAPER SETTER]

The question paper will consist of five sections A,B,C and D and E .
Section A,B,C and D will have two questions from the respective
sections of the syllabus and carry 15 marks each . Section E consists
of 10 short answer type questions which will cover the entire
syllabus uniformly and will carry 20 marks in all.
INSTRUCTIONS FOR THE CANDIDATES

The candidates are required to attempt one question each from

sections A,B,C and D of the question paper and Section E is
compulsory
SECTION A
Introduction to HRM, Organizational Structure and HRM,
international Human Resource Management
SECTION B
Human Resource Planning,Job Analysis and
Design,Recruitment,Selection,Socialization
SECTION C
Managing Careers,Performance Appraisal, Employee Training and
Management Development,Compensation
Management,Occupational Safety and Health
SECTION D
Grievance Handling,Disciplinary Action,Trade Unions,Industrial
Relations,Collective Bargaining and Workers Participation in
Management
Books Recommended
1. Bernardin,H.John,Cascio.F Joyce.Human Resource Management:An
Experimental Approach.Irwin/McGraw Hill,Second Edition,1998
2. Pattanayak,Biswajeet,Human Resource Management.Prentice
Hall, India
3. C.B. Mamoria Personnel Management,Himalya Publishing
House,Reprint,1998
4. Subha Rao,P. Human Resource Management and Industrial
Relations.Mumbai: Himalya Publishing House,Second edition,1999