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Abstract
This special issue of the Journal of Leadership & Organizational Studies addresses the topic of Social Influence and Politics
in Organizational Research, a topic which spans more than a century and represents one of the oldest areas of inquiry
in the field. In this article, we first review the literature to extract what we seem to know about this area of the field, and
then we shift to an identification of some areas about which we still need to know more. Nine articles were selected to
be published in this special issue, and they reflect different aspects of some these need to know more areas of social
influence and politics in organizations. We believe these articles represent solid contributions to new knowledge in this
area, and we hope they stimulate further and renewed scholarly interest.
Keywords
social influence, organizational politics, political skill, impression management, influence tactics
Introduction
Social influence, or how others affect our behavior and attitudes, has been an important focus of investigation and concern for over a century. In fact, social influence represents
the oldest experimental paradigm in the behavioral sciences, dating back to Tripletts (1898) investigation of how
cyclists perform differently in the presence of other cyclists
than they do when riding alone. Then, about 80 years ago,
the political scientist, Lasswell (1936), described politics as
who gets what, when, and how, thus contributing another
dimension to social influence, and developing a body of
work that continues to be a vibrant area of scholarship to
this day. Today, it appears to be a generally accepted fact
that influence and politics are fundamental to all social phenomena, including work organizations, and the role of
social influence processes in the organizational sciences has
evolved in terms of the precision of our understanding over
time.
Because of its role in the field, it is useful to periodically
assess the status of theory and research on topics like influence and politics, highlighting what we know, and what we
still need to know. Indeed, this special issue of the Journal
of Leadership & Organizational Studies intends to do just
that. Leadership is a basic social influence process, and
obviously, a major focus of scholarship published in this
journal since it began. Sometimes it is important, in special
issues such as this, to take stock of where the field currently
Corresponding Author:
Gerald R. Ferris, Department of Management, College of Business,
Florida State University, 821 Academic Way, P.O. Box 3061110,
Tallahassee, FL 32306-1110, USA.
Email: gferris@fsu.edu
different disciplinary perspectives, thus making it impossible to comprehensively cover within the page limitations of
this article. So, rather than advertise our article as being
exhaustive in nature, we present it as a representative sampling of some important issues in the field and literature.
We suggest this review be considered as supplementary to
the several more comprehensive reviews published in the
past of the social influence and politics literature (see Ferris,
Adams, Kolodinsky, Hochwarter, & Ammeter, 2002; Ferris,
Harris, Russell, & Maher, in press; Ferris, Hochwarter,
etal., 2002; Ferris, Russ, & Fandt, 1989; Kacmar & Baron,
1999; Lux, Ferris, Brouer, Laird, & Summers, 2008;
Silvester, 2008; Vigoda-Gadot & Drory, 2006).
Ferris et al.
primarily examined organizational reputation. To answer
the call for research on reputation Ferris, Blass, Douglas,
Kolodinsky, and Treadway (2003) provided an assessment
of personal reputation in organizations which is an individual level analysis of the construct. In 2007, Zinko, Ferris, Blass, and Laird offered the following definition of
personal reputation:
Reputation is a perceptual identity formed from the collective
perceptions of others, which is reflective of the complex
combination of salient personal characteristics and
accomplishments, demonstrated behavior, and intended images
presented over some period of time as observed directly and/or
reported from secondary sources, which reduces ambiguity
about expected future behavior. (p. 215)
vision effectively and to influence followers to rally support. Thus, leaders are more likely to increased subordinate
performance, commitment, and satisfaction (Conger &
Kanungo, 1987; Gardner & Avolio, 1998). Shamir and colleagues (Shamir, Arthur, & House, 1994; Shamir, House, &
Arthur, 1993) conceptualized charismatic rhetoric along
eight distinct dimensions: (a) collective focus, (b) temporal
orientation, (c) follower worth, (d) similarity to followers,
(e) values and moral justifications, (f) tangibility, (g) action,
and (h) adversity. Baur etal. (2016) investigated whether
leaders use different configurations of charismatic rhetoric
when communicating a vision and attempting to influence
followers to accept the vision. In their study on charismatic
rhetoric, Baur etal. (2016) found evidence of the use of
distinct rhetoric configurations, and their ability to predict
influence success. More specifically, follower similarity,
collective focus, and action orientation were all significant
predictors of influence effectiveness.
Politics Perceptions
Antecedents and Consequences.Although the scientific
study of political behavior within organizations can be
traced back to the 1960s, Gandz and Murrays (1980) assertion that the presence of politics is a subjective assessment
rather than reality was the likely catalyst for the growing
interest in perceptions of organizational politics as a focal
area of study. Their argument supported Lewins (1936)
earlier suggestion that individuals act on their perceptions
of reality rather than objective reality, and it highlighted
that the misinterpretation of actions was important in the
study of political behavior. POP involves an individuals
attribution of behaviors of self-serving intent and is defined
as an individuals subjective evaluation about the extent to
which the work environment is characterized by co-workers
and supervisors who demonstrate such self-serving behavior (Ferris, Harrell-Cook, & Dulebohn, 2000, p. 90).
In their seminal model, Ferris etal. (1989) proposed that
three categories of antecedents drive POP: personal influences, jobwork environment, and organizational influences. These categories stimulate POP by creating
conditions that increase political behavior, such as competition for scarce resources, increased ambiguity, perceived
instrumentality of political behavior, and the presence of
constraints (Ferris etal., 1989, 2002; Kacmar & Baron,
1999). In turn, POP positively influence a variety of negative organizational outcomes including stress and turnover
intention while lowering job satisfaction. Consequently,
politics perceptions are often branded as an obstacle that
decrease an individuals self-efficacy in the achievement of
professional goals (Chang, Rosen, & Levy, 2009).
Within the antecedent model, there are two types of personal influences on POP: demographic variables and personality characteristics. In early theoretical models,
Ferris et al.
Other characteristics of the jobwork environment also
influence political perceptions in the workplace. Employee
perceived less politics when there were higher numbers of
career development opportunities (Atinc etal., 2010; Ferris
etal., 2002; Kacmar & Baron, 1999; Parker etal., 1995) and
when rewards were reflective of performance levels (Parker
etal., 1995). Research has also found that opportunities for
advancement have a negative relationship with POP (Atinc
etal., 2010; Ferris & Kacmar, 1992; Kacmar & Baron,
1999; Valle & Perrew, 2000). It is important to note that
career development opportunities were found to have a
stronger relationship to POP than advancement opportunities (Atinc etal., 2010).
Met expectations (e.g., Vigoda, 2001; Vigoda & Cohen,
2002, 2003) and employee participation in decision making
(PDM; e.g., Ferris etal., 2002; Vigoda & Cohen, 2002) are
two additional antecedents proposed to have significant
negative influence on POP in the revised model of organizational politics. Met expectations, a feature of person
organization fit, reflect the congruence between the
employees job expectations and the realities experienced
while on the job. Incongruence in this area implies that a
realistic job preview was not provided and/or the employees psychological contract was breached. A lack of
employee PDM reflects limited control and greater ambiguity in the workplace, which makes POP more likely.
Furthermore, relationships within the jobwork environment have significant influence on politics perceptions.
Specifically, leadermember exchange (LMX; Atinc etal.,
2010; Kacmar, Zivnuska, & White, 2007; Poon, 2006), trust
in coworkers (e.g., Atinc etal., 2010; Parker etal., 1995;
Poon, 2006), and cooperation and collaboration across work
units (e.g., Andrews & Kacmar, 2001; Atinc etal., 2010;
Parker etal., 1995) have significant negative relationships
with politics perceptions.
The last category of antecedents is organizational influences, which include centralization, formalization, procedural justice, span of control, and hierarchical level.
Centralization refers to the concentration of power or control at the top management ranks. The assumption is that the
concentration of power in the highest echelon will increase
political behavior in the lower levels. Although one study
(Parker etal., 1995) found a negative relationship, most
studies have found a significant positive relationship
between centralization and POP (e.g., Andrews & Kacmar,
2001; Valle & Perrew, 2000). Formalization is the extent
to which rules and procedures are explicitly communicated
to employees. This factor is closely related to procedural
justice, which is the perceived fairness of the procedures
used to allocated resources.
High levels of formalization and procedural justice
reduce ambiguity and perceptions that subjective criteria
will be used in decision making; therefore, they reduce perceptions of politics. A negative relationship between
Political Skill
Direct Effects and Relationships With Other Constructs.Organizational politics are typically associated with negative
workplace behaviors. Yet Mintzberg (1985) described
organizations as inherently political environments where
individuals need political skill to be successful. Accordingly, political skill is considered a desirable social effectiveness competency that enhances individual and
organizational objectives. Political skill is defined as the
ability to effectively understand others at work, and to use
this understanding to influence others to act in ways that
enhance ones personal and/or organizational objectives
(Ferris etal., 2005, p. 127). Individuals who possess these
skills understand the social dynamics of interpersonal interactions and adjust their behavior to fit the situation in order
to influence others while projecting trustworthiness and sincerity (Ferris etal., 2007).
Political skill is composed of four dimensions: social
astuteness, networking ability, interpersonal influence, and
apparent sincerity (Ferris, Davidson, & Perrew, 2005).
These dimensions reflect a skillset that enables an individual to manage potentially divergent interests in a manner
that inspires consistent, and positive, ratings of both task
and contextual performance from multiple assessors
(Blickle, Ferris, etal., 2011, p. 450). Empirical research
confirms this assumption and reveals that it has strong relationships with a variety of desired outcomes. Political skills
is positively related to self-efficacy beliefs, personal reputation, job satisfaction, organizational commitment, work
productivity, and job performance assessments (e.g.,
Munyon, Summers, Thompson, & Ferris, 2015). Political
skill enables individuals to become adept at forming coalitions and relationships with others that result in personal
status gains (i.e., relational centrality; Bolander, Satornino,
Hughes, & Ferris, 2015).
Early work in social intelligence is foundational to several social effectiveness measures (e.g., self-monitoring,
empathy, etc.), including political skill (Ahearn, Ferris,
Hochwarter, Douglas, & Ammeter, 2004). While there is
inherent overlap among these constructs, empirical research
has differentiated political skill from similar social
Ferris et al.
subordinates perceptions of organizational support
(Treadway etal., 2004) and increase the quality of their
leaderfollower relationship (i.e., LMX). These studies
reinforce our understanding that high levels of leader political skill cultivate relationship quality and have the ability to
influence the perceptions and attitudes of others.
Interactions With Influence Tactics. Organizations are inherently political in nature (Pfeffer, 1981). The ambiguous and
subjective nature of organizational processes such as performance evaluations, and the rewards at stake such as pay
and recognition (Treadway, Ferris, Duke, Adams, &
Thatcher, 2007), provide motivation for workers to engage
in influence attempts. People engage in influence tactics in
an attempt to change the judgment of their target, to the
extent that it leans more in their favor when their target
makes decisions concerning them (Kolodinsky, Treadway,
& Ferris, 2007). The judgment made by the target could
either be positive or negative based on the style and skill
used by the influencer during the influence attempt (Wayne,
Liden, Graf, & Ferris, 1997).
After the case for the need of workers to engage in various influence behaviors in the workplace had been made,
researchers (e.g., Higgins, Judge, & Ferris, 2003; E. E.
Jones, 1990) called for more research that would investigate
why and how influence tactics are effective. Since then,
researchers have introduced political skill to the influence
tactic literature in order to answer E. E. Joness (1990)
question of the why and how, as well as to figure out
moderating forces within the relationship of influence tactics and work outcomes, and which styles guarantee the
successful delivery and execution of influence attempts.
Researchers such as Pfeffer (1981) encouraged further
development of the political skill construct, after assessing
that due to the inherently political nature of organizations,
the use of political skill is necessary for successful social
influence in organizations. Since then, the argument concerning the necessity of political skill and its use in influence has been made very strong. In fact, the use of influence
to achieve favorable outcomes is part of the end goal that is
spelled out in some definitions of political skill. Ferris,
Treadway, etal. (2005, p. 127) defined political skill as the
ability to effectively understand others at work, and to use
such knowledge to influence others to act in ways that
enhance ones personal and/or organizational objectives
and Mintzberg (1985) referred to political skill as the ability
to effectively exercise influence during negotiation, persuasion, and manipulation.
Noteworthy is the presentation of political skill by
researchers as the answer to the why and the how influence tactics are effective. Harris, Kacmar, Zivnuska, and
Shaw (2007) noted that why and how influence tactics work
is a result of the personal characteristics of the influencers
such as their political skill. Workers engagement in an
Ferris et al.
well-conceived and well-executed two-study, multilevel
investigation, the authors demonstrated support and confirmation for the hypothesized three-way interaction of in-role
behavior extra-role behavior politics perceptions on
overall ratings of performance.
10
Conclusion
Social influence and politics in organizations continue to be
a vibrant area of scientific inquiry in the organizational sciences, with a history that dates back over a century.
However, it is useful to reenergize interest in topics over
time, particularly when we see that needs arise relative to
some gaps in our knowledge base. In this article, we
reviewed the literature in this area to demonstrate what we
already know about social influence and politics in organizations, then argued for some issues and topics about which
we still need to know more. Then, we introduced new
research that addresses some of these needs, and those articles formed the content of this special issue. We view the
nine articles in this special issues as interesting and
11
Ferris et al.
important contributions to new knowledge, and efforts to
expand our knowledge base in this important area of the
field. Furthermore, it is our hope that these articles individually, and this entire special issue collectively, serve to
stimulate and reinvigorate scholarship on these and other
important issues on social influence and politics in organizational research.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with
respect to the research, authorship, and/or publication of this
article.
Funding
The author(s) received no financial support for the research,
authorship, and/or publication of this article.
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Author Biographies
Gerald R. Ferris is the Francis Eppes Professor of Management, professor of psychology, and professor of sport management at Florida
State University. He received a PhD in business administration from