PRO1 17E What S Next

Whats Next?
SIMATIC S7
Siemens AG 2005. All rights reserved.
Date:
File:
14.10.2005
PRO1_17E.1
SITRAIN Training for

Automation and Industrial Solutions
Contents
Page
Do You Still have Questions about our Learning Offers? ..............................................................

... On the Internet under "www. siemens.com/sitrain" ..................................................................
ST1 SIMATIC S7 Components for Totally Integrated Automation .................................................
More Information on the Products
..............................................................................................
Product Support
........................................................................................................................
Product Support: Automation and Drives ....................................................................................
Fast Help for Questions about a Product? ...................................................................................
www.siemens.com/automation/support-request ..............................................................................
www.siemens.com/automation/csi/shop_card .................................................................................

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ST-PRO1
Whats Next?
Do You Still have Questions about Our Learning Offers?
Well help you!

... With the Infoline:
Tel
01805 23 56 11
Fax 01805 23 56 12
... On the Internet:
www.siemens.com/sitrain
SIMATIC S7
Date:
File:
General
... with the Infoline
14.10.2005
PRO1_17E.2

Well be glad to help with any questions you may have about our course
selections.
You are connected with a Training Center in your vicinity.
Tel.
Fax
01805 23 56 11
01805 23 56 12
... on the Internet
Learning Offers
Through a simple Search or an extended Search, you will find the entire
spectrum of our current learning offers from classroom courses, to distance
learning, to our online learning program.
Accessibe through the menu item "Training"
Find your Training contact worldwide.
Accessible through the menu item "Partner"
Ordering learning media and course registration worldwide with easy and fast
tools.
Accessible through the menu item "Shop"
Interactive learning paths simplify the search for the appropriate learning offer,
online tests determine your knowledge for a specific course.
Accessible through the menu item "Training" and "Learning Paths" in the left
Navigation
The ordered Web-based Training are stored in the learning environment and
are started from there.
Accessible through the menu item "Training" and "Learning Environment" in
the left Navigation
Partner
Shop
Learning Paths
Learning
Environment

Page 2
ST-PRO1
Whats Next?
... on the Internet under www.siemens.com/sitrain

http://www.siemens.com/sitrain
SIMATIC S7
Date:
File:
14.10.2005
PRO1_17E.3

... on the Internet
Simple Search
Extended Search
Through the simple search and the expanded search, the entire spectrum of
of our current learning offers unfolds from classroom courses, to distance
learning, right up to the online learning program.
Learning Paths
Interactive learning paths simplify the search for the appropriate learning offer,
online tests help to determine your knowledge for a particular course.
Learning
Environment
In the learning environment, the web-based training you order is stored and it
is started from there.
SITRAIN Campus
Our portal for e-collaboration, e-communication and e-learning
Demo Versions
Here you can test selected demo versions of our WBTs and refresher courses.

Page 3
ST-PRO1
Whats Next?
ST1 SIMATIC S7 Components for Totally Integrated Automation

Service Personnel and
Operators, Users
PLC Basics
ST-SSP704
2 Days
Engineers, Project Design Engineers,

Programming Engineers and Commissioning
Engineers
Recommended
Preparation
PLCs for Beginners
SM-SPSEIN
WT-SPSEIN
CD-ROM
WBT
e
lin
On ntry1)
E st
Te
SIMATIC S7
TIA Service Training 1 2)
ST-SERV1
5 Days
e
lin
On ntry1)
E st
e
e
lin
On ntry1)
E st
e
ST-SERV3
5 Days
Production
Automation with TIA
ST-7TIA
3 Days
e
lin
On try )
En st1
SIMATIC S7
Te
TIA Programming
Basic Skills 2)
ST-PRO1
5 Days
T
SIMATIC S7
ST-SERV2
5 Days
T
SIMATIC S7
Decision Makers,
Sales Personnel and
Project Managers,
Project co-workers
Supplementary
courses to advanced
programming
Commissioning Engineers
SIMATIC S7 with STEP 7
Programming
ST-SSP701
5 Days
e
lin
On try1)
En st
SIMATIC S7
Te
TIA Programming
Intermediate Skills 2)
ST-PRO2
5 Days
e
lin
On try )
En st1
SIMATIC S7
Te
TIA Programming
Expert Skills 2)
ST-PRO3
5 Days
Communication SIMATIC S7 KO3+4

SINUMERIK 810D/840D/
Positioning Modules
Drives
SD2+3
Option Packages and Supplementary Courses SIMATIC S7

Closed-loop Control SIMATIC S7
SIMATIC WinCC and
SIMATIC ProTool/Pro
SIMATIC WinCC flexible
1) Check your entry requirements online under www.sitrain.com

2) Course also available in English
SIMATIC S7

Date:
File:
14.10.2005
PRO1_17E.4
Page 4
NC5+10
ST6
ST8
ST15

ST-PRO1
Whats Next?
More Information on the Products

SIMATIC S7
Date:
File:
... on the Internet
14.10.2005
PRO1_17E.5

www.siemens.com/ad
You will find more information on the products on this page under "Our Offer"
"Products".

Page 5
ST-PRO1
Whats Next?
Product Support
SIMATIC S7
Date:
File:
14.10.2005
PRO1_17E.6

General Information
Customer Support is there to help you with all your questions on Automation,
such as, SIMATIC.
Either call the hotline, or get the current product information on the Internet.
Internet
On the Internet youll find all the information divided into the following
categories:
Frequently Asked Questions (FAQs) with the most frequently asked
questions and their answers,
Tips and Tricks with program examples, for example
Downloads, such as operating system updates, manuals, etc.,
User information with information on new products, module versions etc.,
Manuals with listings of relevant manuals.
As the start page use http://www.siemens.com/sitrain. After selecting "Link
Box" Register "Support" "Product Support" youll get to the Customer
Support page.

Page 6
ST-PRO1
Whats Next?
Product Support: Automation and Drives
SIMATIC S7
Date:
File:
14.10.2005
PRO1_17E.7

General Information
Customer Support is there to help you with all your questions on Automation,
such as, SIMATIC.
Either call the hotline, or get the current product information on the Internet.
Internet
On the Internet youll find all the information divided into the following
categories:
Frequently Asked Questions (FAQs) with the most frequently asked
questions and their answers,
Tips and Tricks with program examples, for example
Downloads, such as operating system updates, manuals, etc.,
User information with information on new products, module versions etc.,
Manuals with listings of relevant manuals.
As the start page use http://www.siemens.com/sitrain. After selecting "Link
Box" Register "Support" "Product Support" youll get to the Customer
Support page.

Page 7
ST-PRO1
Whats Next?
Fast Help for Questions about a Product?

Customer Support is there to help you with all your
questions about Automation, such as SIMATIC. Either call
the hotline, or get current product information on the
Internet.
Well help you!
On the Hotline:
free-of-charge,
no defined response time,
Monday to Friday
from 7:00 to 17:00,
Telephone: +49 (0) 180 5050-222
And even faster under:

www.siemens.com/automation/support-request
SIMATIC S7
Date:
File:
14.10.2005
PRO1_17E.8

Hotline
free-of-charge,
no defined response time,
Monday to Friday from 7:00 to 17:00,
Telephone: +49 (0) 180 5050-222)
Priority Hotline
High priority call back by the next available specialist.

Return call time:
The return call time is less than 15 minutes as a general rule.
Contents:
The service is concluded with the successful contact between the person
asking the question and the Technical Support specialist.
The further processing of the technical query is handled by the service
Technical Support "Basic".
Your Benefit:
Time and cost savings in the customer project through priority routing in the
return call of a specialist.
Prices:
With this service, an amount of 100 Credits is withdrawn from your Automation
Value Card credit.

Page 8
ST-PRO1
Whats Next?
SIMATIC S7
Date:
File:
14.10.2005
PRO1_17E.9

... on the Internet
Process
Questions to the Technical Support can also be made electronically (Online assistance
on the Internet).
Tips
Personalization saves typing!

You can automatically send files along with the form.
Include, according to need, diagnostic data (e.g. screenshots, diagnostic buffer,
project data, etc.) right away.
Demands
You have a technical question and would like help in the search for the correct
answer.
You would like to send you question from the Internet directly to a specialist in
Technical Support.
Then we can offer you a solution with the "Support Request" that is exactly tailored
for this task.
Benefits
Solution suggestions from the Online Support even before you send off your
question.
Adopting the personal data you have already provided once in the personalization
"mySupport".
Direct delivery of your question to the specialist that is responsible.
You can solve your question even easier with the help of the Knowledge Base on
the Internet.
You can use the "Support Request" round the clock on 365 days of the year.
Since all relevant data is sent directly to the specialist, you will be contacted even
faster by the Support Request.

Page 9
ST-PRO1
Whats Next?
www.siemens.com/automation/csi/shop_card
SIMATIC S7
Date:
File:
... on the Internet
14.10.2005
PRO1_17E.10

www.siemens.com/automation/csi/shop_card
Little Card Lots of Support

The Automation Value Card (AVC) is an integral component of the
comprehensive service concept with which Siemens Automation and Drives
accompanies your complete project through every phase.
Your Benefits at a Glance:
Service shopping without invoicing costs
Usable for the most varied services and downloads (for example,
Support Tools)
Security and transparency in all booking procedures
Can be used world-wide through currency-independent credits
Automation Value Card is rechargeable

Page 10
ST-PRO1
Whats Next?

PRO1 17E What S Next

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Whats Next?

SITRAIN Training for

Do You Still have Questions about our Learning Offers? ..............................................................

SITRAIN Training for

Do You Still have Questions about Our Learning Offers?

Well help you!

Siemens AG 2005. All rights reserved.

SITRAIN Training for

... on the Internet

SITRAIN Training for

... on the Internet under www.siemens.com/sitrain

Siemens AG 2005. All rights reserved.

SITRAIN Training for

... on the Internet

Our portal for e-collaboration, e-communication and e-learning

SITRAIN Training for

ST1 SIMATIC S7 Components for Totally Integrated Automation

Engineers, Project Design Engineers,

Communication SIMATIC S7 KO3+4

Option Packages and Supplementary Courses SIMATIC S7

1) Check your entry requirements online under www.sitrain.com

SITRAIN Training for

SITRAIN Training for

More Information on the Products

Siemens AG 2005. All rights reserved.

... on the Internet

SITRAIN Training for

SITRAIN Training for

Siemens AG 2005. All rights reserved.

SITRAIN Training for

SITRAIN Training for

Product Support: Automation and Drives

Siemens AG 2005. All rights reserved.

SITRAIN Training for

SITRAIN Training for

Fast Help for Questions about a Product?

And even faster under:

Siemens AG 2005. All rights reserved.

SITRAIN Training for

High priority call back by the next available specialist.

SITRAIN Training for

Siemens AG 2005. All rights reserved.

SITRAIN Training for

... on the Internet

Personalization saves typing!

SITRAIN Training for

Siemens AG 2005. All rights reserved.

... on the Internet

SITRAIN Training for

Little Card Lots of Support

Security and transparency in all booking procedures

Can be used world-wide through currency-independent credits

Automation Value Card is rechargeable

SITRAIN Training for

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